INFLUENCING CAPABILITIES AS VITAL SKILLS FOR MODERN EA/PA;

BEING ASSERTIVE SUBTLY

Anand Swaminathan, Executive Secretary to the Chairman,

IFFCO Group

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THIS MODULE WILL NOT BE OF ANY USE TO ME

UNLESS…..

I PUT THE THEORIES LEARNT HERE INTO PRACTICE..

What is influence?

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Cornerstones of influence

Reliability

Trustworthy

Assertive

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Get your work noticed

Reports to your boss

Never Stand Still

Volunteer carefully

Carve out a niche for yourself

Under promise and over deliver

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HOW TO ACHIEVE INFLUENCING BEHAVIORS

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Earn credit for reciprocity Enable collaboration Build your network Utilize persuasion Influencing Your Peers and Subordinates Bossing Your Boss Influencing Ethically

A crash course on Assertiveness

Exercise to release tension

Be positive

Be responsible for your actions

Talk the talk

Take one step at a time

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HANDLING TOUGH BOSS aka TAMING THE LION

With lions, you're either enemy, prey or ignored A lion's thoughts and actions are instinctive Working with the lion Four areas: dominance, territory, social standing

and survival. You can't change lions' behavior Never let lions know you fear them.

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DOS AND DON’TS WHILE TAMING A LION

Never upstage a lion Bring something to the table. Do not attempt to micromanage a lion. How lions weigh every idea and decision Don’t withhold bad news It is the nature of lions to roar. “I told you so” – a No No Even Lions have weaknesses Your relationship with the lion in public and private Put the lion on the pedestal Don’t get defensive with a lion and don’t let the beast see your fear –

even if you feel it.

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Conclusion

Questions

Your feedback Email : anand.swaminathan@eim.ae LinkedIn: http://ae.linkedin.com/pub/anand-s/13/72/1a9

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