inf5200: ComputerSupportedCooperativeWork · 4 intro& 20/1 5 guest&lecture&Alex&Read 27/1...
Transcript of inf5200: ComputerSupportedCooperativeWork · 4 intro& 20/1 5 guest&lecture&Alex&Read 27/1...
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inf 5200: Computer Supported Co-‐operative Work
Tone Bra)eteig Hani Murad
inf5200: 20/1 2015
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Institutt for Informatikk
what & why cscw + how inf5200
computer supported coopera-ve work aims to understand the complexity of human coopera:on interac:ng with, and supported by, things around us with the purpose of designing improved support
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Institutt for Informatikk
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Institutt for Informatikk
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Institutt for Informatikk
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Institutt for Informatikk
from The Interven:on Center at Oslo University Hospital
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Institutt for Informatikk
from The Interven:on Center at Oslo University Hospital
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Institutt for Informatikk
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Institutt for Informatikk
two-‐handed saw
woodmen with two-‐handed saw, Ringsaker, Hedmark 1890-‐1920
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Institutt for Informatikk
two-‐handed saw Christmas tree for Newcastle: Erna Solberg (prime minister) & Trude Drevland (mayor Bergen)
Christmas tree for London (Trafalgar Sq): Fabian Stang (mayor Oslo) and councellor Angela Harvey, Lord Mayor of Westminster (2012)
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Institutt for Informatikk
what & why cscw
computer supported coopera-ve work aims to understand the complexity of human coopera:on interac:ng with, and supported by, things around us with the purpose of designing improved support
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Institutt for Informatikk
what & why cscw
computer supported coopera-ve work • interplay between work & things + human ac:vity & design • many analy:cal levels: individual, groups, org. & society • many different theories are used + • addresses the sociotechnical complexity of the use context • mul:-‐disciplinary • design-‐oriented (how things could be different) • open to challenges & changes (technology shi[s, theories …)
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Institutt for Informatikk
course aims
1) overview of the research field 2) conceptual understanding 3) develop your own posi:on
cscw: computer supported coopera7ve work aims to understand the complexity of human coopera7on interac7ng with, and supported by, things around us with the purpose of designing improved support
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purpose of the course
Course content The course aims to give an overview of the research field Computer Supported Coopera:ve Work (CSCW). The ar:cles and discussions concern concepts and theories within the CSCW field, various approaches to and within the research field, studies of use of groupware and discussions about development of CSCW.
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learning objectives
Learning outcomes The course aims to give Master students in informa:cs an overview of the research field of CSCW that can cons:tute a basis for their own research in the field. The student should be able to give an account of the most important research tradi:ons and problem statements within the field, and they should know current debates about CSCW. Furthermore, they should know some groupware examples, and be able to discuss some par:culari:es in the development of CSCW. Emphasis will be given to their own posi:oning within the research field.
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Institutt for Informatikk
structure and organization
• one theme every week before class: • read the mandatory ar:cles about the theme (normally 2) • prepare a reading note per ar:cle (summary / ques:on /
comment) in class • discuss ar:cle
• small groups + plenary • based on own notes & a set of ques:ons
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themes 2015
• understanding cscw & cw • theories in cscw: work & work prac:ce • concepts in cscw: coordina:on mechanisms • concepts in cscw: awareness + • theories in cscw: Ac:vity Theory • theories in cscw: Actor-‐Network Theory • theories in cscw: Structura:on Theory + • discussion: cscw outside work
• distributed work global work • infrastructuring & eScience • pervasive technology • mobile work • coopera:ve IT work + • design of cscw & par:cipatory design
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Institutt for Informatikk
plan 2015
Structure & mandatory tasks -‐ par:cipa:on in 11 discussion
sessions (≈ 80% of 14 sessions) -‐ deliverables: 11 reading notes
(≈ 80% of 14 weekly readings) -‐ deliverables: mandatory tasks
-‐ groupware exercise (24/2) -‐ report (12/5)
INF5200'Spring'2014'−'preliminary'plan'(13/1/15)weekdate mandatory,tasks themes,for,class4 intro&
20/15 guest&lecture&Alex&Read
27/1 &&&cooperative&work&in&CERN6 what&is&cscw&and
3/2 &&&&cooperative&work7 theories&in&cscw:&work
10/2 &&&and&work&practices8 , theories&in&cscw:&coordination
17/2 , &&mechanisms9 groupware,use,
24/2 ,,,exercise10 report,due,2/3 concepts&in&CSCW:&awareness
3/311 theories&in&cscw:&activity&theory
10/312 theories&in&cscw:&actor?network&
17/3 &&&theory13 theories&in&cscw:&structuration&
24/3 &&&theory14 , Easter&holiday
31/3 , &15 distributed&work&
7/4 &&&16 guest&lecture&Lorna&Heaton&&
14/4 pervasive&technology17 , infrastructuring&and&eScience
21/4 ,18 & cooperative&mobile&&work&
28/4 &19 , cooperative&work&in&IT
5/520 report,due,12/5 design&of&CSCW&+&&participatory&&
12/5 &&&design21 discussion:&cscw&outside&work
19/5 &22 summary&&&hints&for&the&exam
26/523 NOT'DECIDED oral&exam
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Institutt for Informatikk
work
ar:cula:on work
workflow
awareness coordina:on mechanisms
coopera-ve work
-‐ understanding coopera:ve work
-‐ coopera:on & collabora:on
-‐ coordina:on mechanisms
-‐ awareness
-‐ ar:cula:on work, primary work
-‐ common informa:on spaces
-‐ boundary objects
-‐ work prac:ce
-‐ groups & ensembles
-‐ workflows
work prac:ce
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ac:vity theory
actor network theory
coopera-ve work
-‐ basic elements of the theories
ANT: symmetry principle, actant, alignment, transla:on, inscrip:on, delega:on, enrolment
AT: human ac:vity, tool, subject, object, objec:ve, community, media:on, division of labor, rules, breakdown, contradic:on, unit of analysis
ST: duality of structure, domina:on, significa:on, legi:ma:on
-‐ compare the theories with respect to cscw
structura:on theory
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Institutt for Informatikk
global work distributed work
eScience
pervasive technology
coopera-ve work
-‐ coopera:on in various kinds of work
-‐ recomposi:on as CW
-‐ cyberinfrastructures
-‐ tacit communica:on
-‐ kinds of mobility in work
-‐ coordina:on mechanisms
-‐ levels of communica:on (Bateson)
-‐ methods for studying work
mobile work
IT work
infrastructure
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Institutt for Informatikk
outside work
coopera-ve work
virtual coop
-‐ coopera:on outside work
-‐ coopera:on with avatars
-‐ bridging & segmen:ng networks
-‐ home work
-‐ Crabtree et al vs Schmidt
leisure home
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Institutt for Informatikk
par:cipatory design
design
coopera-ve work
-‐ challenges for design of cscw
-‐ characteris:cs of common artefacts
-‐ coopera:ve design
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Institutt for Informatikk
work
ar:cula:on work
workflow
awareness coordina:on mechanisms
coopera-ve work
work prac:ce
ac:vity theory
actor network theory
structura:on theory
mobile work
IT work
distributed work
eScience
pervasive technology
par:cipatory design
design
outside work
virtual coop
leisure home
global work
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Institutt for Informatikk
work
ar:cula:on work
workflow
awareness coordina:on mechanisms
coopera-ve work
work prac:ce
ac:vity theory
actor network theory
structura:on theory
mobile work
IT work
distributed work
eScience
pervasive technology
par:cipatory design
design
outside work
virtual coop
leisure home
Carstensen & Sørensen Schmidt
Schmidt & Bannon
Star
Schmidt
Gasser
Bardram
Ribes & Lee
Star& Ruhleder
infrastructure
Ashkanasy et.al. Nardi & Harris
Baumer et.al. Crabtree et.al
Grinter Luff & Heath
Schmidt & Simone Jiang et.al.
Klann Ciolfi &
de Cavalho
Engeström
Callon
Baggethun & Reyes
Dourish & Belok
Halversen Jones & Karsten
Karsten
Karas: + Bowker+
Procter+
global work
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Institutt for Informatikk
course aims
1) overview of the research field 2) conceptual understanding 3) develop your own posi:on
cscw: computer supported coopera7ve work aims to understand the complexity of human coopera7on interac7ng with, and supported by, things around us with the purpose of designing improved support
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Institutt for Informatikk
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