Industrial Services and Solutions Cement, Mining and Minerals · *Rankings according to ARC’s...
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Industrial Services and Solutions Cement, Mining and Minerals
Transcript of Industrial Services and Solutions Cement, Mining and Minerals · *Rankings according to ARC’s...
Industrial Services and Solutions Cement, Mining and Minerals
ABB Service and Product Guide
Measurement Products USA
− Service
− Actuators and Positioners
− Analytical Instruments
− Device Management, Fieldbus and
Wireless
− Flow Measurement
− Force Measurement
− Level Measurement
− Natural Gas Measurement
− Pressure Measurement
− Process Analytics
− Recorders and Controllers
− Temperature Measurement
Control Systems
− Services
− 800xA
− Advant OCS with Master SW
− Advant OCS with MOD 300 SW
− Compact 800
− Freelance
− Safety Systems
− SATT
− Symphony DCI System Six
− Symphony Harmony INFI 90
− Symphony Melody
− Symphony Plus
Collaborative Production
Management
− CPM Applications
− CPM Core
Drives, inverters and converters
− Drive Services
− DC Drives
− Drive Options
− Drive PC Tools
− Low voltage AC drives
− Medium Voltage AC Drives
− Solar inverters
Generator Circuit Breakers
− Flexible Connection Kit
− HEC 7/8
− HECPS-S
− HECS
− HECS-R
− HVR-63
Insulation Components
− Cast Epoxy
− Generator Insulation Kits
Medium Voltage Products and
Systems
− Service
− Circuit Breakers
− Compact Secondary Substations
(CSS)
− Contactors
− Distributed Energy Storage
Modules
− E-Houses (Application Modules)
− Fault Current Limitation & Arc
Protection
− Fuses and Cutouts
− Instrument Transformers & Sensors
− OEM Switchgear Kits & Parts
− Reclosers & Sectionalizers
− Smart Voltage Components
− Surge Arresters
− Switches & Disconnectors
− Switchgear and Motor Control
− Vacuum Interrupters & Poles
High Voltage Products
− Service
− Capacitors and Filters
− Circuit Breakers
− Gas-Insulated Switchgear
− Instrument Transformers
− Surge Arresters
− Switchgear Modules
Transformer Components
− Bushings
− Composites
− Distribution Components
− Insulation Materials
− Oil Treatment
− Power Components
− Tap Changers
Turbocharging
− Service
− Turbochargers
Low Voltage Products and
Systems
− Service
− Cable Distribution Cabinets
− Circuit Breakers
− Connection Devices
− Control Products
− Door Entry Systems
− Enclosed Switches
− Enclosures
− Fusegear
− Low Voltage Systems - IEC
− Low Voltage Systems - NEMA
− Modular DIN Rail Products
− Power Quality Products
− Software Tools
− Switches
Reactors
− Liquid-Filled
Power Electronics
− Power Electronics Service
− Control Systems
− Energy Storage & Grid Stabilization
− Excitation Systems & Combined
Solutions
− Generation
− Grid interconnection
− High Power Rectifiers
− Power Quality
− Sensors
− SYNCHROTACT® Synchronizing
Products
− Traction Converters
Transformers
− Service
− Dry-special
− Dry-type
− Liquid-filled
Motors and Generators
− Service
− Energy Efficiency
− High Voltage Induction Motors
− IEC DC Motors
− IEC Low Voltage AC Motors
− Motors and Generators for
Explosive Atmospheres
− Servomotors
− Synchronous Generators
− Synchronous Motors
− SynRM motor and drive package
− Traction motors and generators
− Wind Power Generators
Mechanical Power Transmission
Products
− Bearings
− Conveyor Components
− Couplings
− Gearing
− PT Components
Robotics
− Service
− Application Equipment &
Accessories
− Applications by Industry
− Controllers
− Robots
− Software Products
Power Protection & Automation
Products
− Protection and Control
(Distribution)
− Protection and Control
(Transmission)
− Relion
− Substation Automation
Metallurgy Products
− Service
− Application Steel Strips
− Stirrers & Brakes for Steel
− Stirrers for Aluminium Furnaces
Semiconductors
− GTO
− IGBT and Diode Dies
− IGBT and Diode Modules
− IGCT
− Presspack Diodes
− Silicon Surge Voltage Suppressors
− Thyristor
Power Cables and Cable
Accessories
− Cable Accessories
− Cable System (36 kV and above)
2 Cement, Mining and Minerals | Services and solutions guide
About this documentScan this QR code, or visit http://goo.gl/2xFXY, to receive a PDF version of this document, which includes hyperlinks to additional ABB.com information.
Contents:
Why ABB Solutions are Better · · · · · · · · · · · · · · · · · · · · · · · ·4
Service Offerings · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·5
Advanced Services · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 5
Spare Parts and Repair · · · · · · · · · · · · · · · · · · · · · · · · · · ·5
Evolution and Retrofit Services · · · · · · · · · · · · · · · · · · · · · ·6
Engineering and Consulting · · · · · · · · · · · · · · · · · · · · · · · ·6
Remote and Technical Support · · · · · · · · · · · · · · · · · · · · ·7
Maintenance and Field Services · · · · · · · · · · · · · · · · · · · ·7
Training · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·8
Installation and commissioning · · · · · · · · · · · · · · · · · · · · ·8
Cement Solutions · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·9
Open Pit Mining Solutions · · · · · · · · · · · · · · · · · · · · · · · · · · ·9
Underground Mining Solutions · · · · · · · · · · · · · · · · · · · · · · ·10
Minerals Solutions · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·10
Primary Aluminium · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·11
Contact us · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·12
As a proven leader in the Cement, Mining, and Minerals Industry, and with continued investment and expansion of service products and solutions, ABB is uniquely positioned to support and optimize the performance of your production systems throughout the entire lifecycle.
Contact us to learn more about how our services and solutions can help you to:
− Keep production running: Four ways to keep production running (video)
− Maximize system performance: How ABB service extends the lives of automated systems (video)
− Optimize process performance: ABB’s three step optimization process (video)
− Deliver operational excellence: Energy efficiency (video)
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Industries and utilities > Cement, Mining and Minerals
Services and solutions guide | Cement, Mining and Minerals 3
In-depth industry expertise and support
Ask about: ABB’s ranking as number one in supplier provided services*
ABB’s broad portfolio of services for automation and power provide world-class support, the highest level of competence, and deep understanding of your systems, applications, and processes. ABB services improve equipment productivity, minimize costs throughout the complete lifecycle, and extend the useful equipment life.
The leader in control systems
Ask about: ABB’s ranking as the number one control system supplier for more than ten years
As the #1 ranked distributed control system provider in the world for over 10 years, ABB lays claim to a broad knowledge base including hardware, software, applications (continuous control, batch, QCS and DCS-based SCADA), project services (project design through project management and startup), and non-contract maintenance services. ABB Leads the market in the following key industries; number one in Oil & Gas, Pulp & Paper, Cement & Glass, Mining & Metals, Continuous Applications; and number two in Electric Power, and Batch Applications*.
The gold standard for system evolution
Ask about: Automation Sentinel, control system lifecycle support and evolution program
No one’s evolution program makes it easier and more affordable to evolve a control system. ABB system evolution makes it easy to remain competitive and position production operations for growth.
Evolution programs prepare ABB automation systems for new technology as it becomes available and continuously evolves systems to new levels of control and connectivity. Lifecycle support programs adapt to meet strategic requirements at every stage of a control system lifecycle. No other control system vendor can offer this level of flexibility.
Optimization services with documented ROI of 10% to 1,000%
Ask about: Optimization Services for Industrial Boilers, Paper Machines, Control Loops, Tuning and System Performance, Alarm/Event Management, Batch Processes, Advanced Process Control
ABB Optimization Services deliver profitability. They use proven, continuous improvement methodology, special tools, and knowledge of systems and processes, to identify and release valuable improvement opportunities.
ABB optimization engineers are creative and single-minded. They enjoy improving processes, and hold the highest level of expertise in the field.
World-class best practices for preventive maintenance
Ask About: ServicePro
ServicePro provides best preventive maintenance programs for every ABB technology, developed by ABB R&D; and refined by customers and 1,000+ experienced ABB field engineers. Maintenance processes are continuously measured, reported, and tracked then synchronized with the ServicePro database. This process ensures that the latest and best maintenance procedures are available.
The application of these best practices ensures system and process availability are improved, downtime and maintenance cost reduced and automation life extended.
Cutting-edge service-enabling technology
Ask About: ServicePort
ABB ServicePort, a software/hardware device installed on site, enables ABB experts to provide local support through remote-enabled technology. ServicePort allows ABB assistance with system configuration, process optimization, preventive and corrective maintenance, work order tracking, spare parts, diagnostics, improvement implementation, condition monitoring, and allows faster response and more cost effective access to ABB experts.
Why ABB Solutions are Better
*Rankings according to ARC’s 2010 Distributed Control System Worldwide Outlook Report
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Advanced Services
Plant automation provides access to valuable process, production and equipment data. The ability to analyze and utilize this data effectively is paramount to decision-making and response time. ABB Advanced Services use proven, continuous improvement methodology, specialized tools, and knowledge of the systems and processes in your operation to identify and release valuable improvement opportunities.
− LifeCycle Index for Cement − Fuel Optimization − Asset optimization:
− Loop Optimization Service − LoopScan and LoopTrack
− Optimization Implementation
− Fingerprint Diagnostics: − Cement Fingerprint − Hoist Fingerprint − Alarm Management − Industrial Boiler
− Harmony System − 800xA System − Loop Performance
− Energy efficiency − Production optimization − Power quality and grounding audit − Microsoft patch management − Cyber security:
− Antivirus management − System backup/restore
management − Control system security
validation − Risk assessment − Remote monitoring and
operations room
− NIDS/HIDS management − User management − Virus removal − Support creation of a
security organization − Support security policy
creation
− Operational excellence reliability − Service environment − Management of underpinning contracts − Plant integrity support − System ownership support, technical account
management − Criticality classification
Spare Parts and Repair Services
ABB’s global logistics network is strategically positioned to provide fast parts and repair service throughout the world, 24 hours a day. Our organization uses standardized processes, tools and metrics to ensure that components are delivered efficiently to your site.
− Parts Repair Service − Parts Refurbishment Service − Remote Troubleshooting − Corrective maintenance − Parts inventory management
− Parts Fingerprint − Inventory Access Program − Lease to own spare parts − Parts contracts
− Pre-Owned Parts − Parts Test Service − Emergency Parts Service − Parts exchange services − Business OnLine − Parts maintenance, repair, and overhaul (MRO) − Spare Parts Service − Parts kits − Preventive Maintenance Kits − Extended warranty time
Service Offerings
Services and solutions guide | Cement, Mining and Minerals 5
Service Offerings
Evolution and Retrofit Services
The ABB lifecycle management model provides framework used to develop evolutionary services that maximize availability and performance throughout the life of ABB equipment. This model enables ABB to provide optimum support to end-users and a smooth transition to new software and equipment when a product reaches the end of its lifecycle. Most ABB products provide useful service for twenty years or more, throughout that lifecycle, we work to provide solutions that expand the functionality and extend the lifecycle of your equipment.
− AC/DC Drives Retrofit for Shovel/Draglines − Automation Sentinel − System Extensions for System 800xA − Control System Evolution Services − 800xA Lifecycle Simulator − Software upgrades
− Software Graphic Conversion Service for Harmony − Software Graphic Conversion Service for Advant OCS with
MOD300 − Software license maintenance, software upgrade
agreement − Hardware upgrades
− Mine Hoist Systems Brake Card Upgrade Kit − Mine Hoist Systems - Hydraulic Station Valve Block
Upgrade Kit − ECCOS -Electronic compact starter for wound rotor drives
− Software management − Retrofits − Parts Kits
Engineering and Consulting
ABB offers consulting services to identify potential for improvement in the areas of industrial asset management, production processes and operations’ infrastructure. Our highly qualified experts have an in-depth knowledge of the needs as well as best practice your industry, whether you have a single or a comprehensive technical/organizational issue.
− Installation and commissioning − Engineering services
− Engineering configuration − Engineering planning and specifications − Lifecycle Analysis − Site Audit − Site Survey
− Industrial Energy Efficiency − Energy efficiency improvements − Maintenance management systems consulting − Reliability consulting
− Reliability Fingerprint − Telecommunications − Environmental Consulting − Integrity management - pRIME − Operational improvement − Safety − Advanced process control − Reliability and plant performance improvement − Automation systems − Control system manufacturing − Engineering, design and drafting − Health, safety and environment quality assurance − Project management, EPCI delivery for EICT − Validation Consulting − Application engineering
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Service Offerings
Remote and Technical Support
The rapid advancement of automation and information technology in the cement and mining industry requires a high level of expertise in maintaining and managing resources. The ABB Service Environment™ has been developed specifically to meet these challenges.
Advanced remote technology delivers higher service value and performance. Remote Services extend assistance for a wide range of support needs. From telephone and self-service web support to direct and secure system interaction, remote services provide real-time access to technical specialists globally, and service experts 24 hours a day.
− Remote troubleshooting − Technical Telephone Support: SupportLine − Wireless remote diagnostic solution for analytical instruments − Remote Access Link Connectivity − Drive Monitor: Remote enabled service for MV Drives − ServicePort Service Delivery Device − Remote condition monitoring
Maintenance and Field Services
Effective predictive, preventive and corrective maintenance practices maximize the performance of your automation and production equipment. ABB service personnel are trained in the latest diagnostic, repair and maintenance practices to ensure adequate ROI. Maintenance solutions such as condition monitoring help to predict equipment failure and prevent costly downtime.
− Life Expectancy Analysis Program for motors − Remote condition monitoring − Power quality and grounding audit − Resident engineer program − Resident field service engineer for analytical instruments − ServicePro 3.0 Service Management System − Predictive maintenance − Preventive Maintenance − Maintenance Contracts − Mid-Life Refurbishment − MACHsense-P condition monitoring for motors − Inspection and diagnostics − Diagnostics and Condition Assessments − ABB Full Service®
− Service agreements − End-of life services
− GMD Service Agreement − Disposal and recycling − Resale
− Benchmarking and audits − Conveyor Scan
− Predictive maintenance − Hoist Scan
− Preventive Maintenance − ServicePRO for Mine Hoist Systems − ServicePRO for Shovels
Services and solutions guide | Cement, Mining and Minerals 7
Service Offerings
Training
A skilled and efficient workforce is a plant’s most valuable asset. We help to increase workforce knowledge, providing a more proactive response to system and process challenges. Our training programs for engineers, programmers, maintenance, and operations personnel provide comprehensive and up-to-date technical expertise for existing and new products, processes, and technology advances. Training is available on-site at ABB training facilities, or locally, at your plant site.
− ABB University − Discount programs − Coaching services − Classroom training − On-site training − E-Learning − Authorization process training (expert FSE) − Maintenance and Operator Training
Installation and Commissioning
ABB service engineers understand your process and system to deliver expert on-site installation and commissioning services for ABB products. Services range from self-maintenance support to consulting, support and full project management and outsourcing solutions.
8 Cement, Mining and Minerals | Services and solutions guide
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Industries and utilities > Cement, Minerals and Mining > Cement Solutions
Cement Solutions
ABB is a world leading provider for the Cement Industry. ABB’s deliveries include complete plant electrification, integrated process control and optimization solutions, motors and drives systems as well as instrumentation and analyzer systems. ABB offers innovative solutions and services for the whole production chain.
Our offering: − Automation − Instrumentation − CPM Solutions − Electrification − Motors and Drives − Service
Open Pit Mining Solutions
ABB is an experienced and reliable partner for electrical equipment and automation of systems for open pit mining and material handling.
Regardless of whether the reconstruction of existing systems or initial installation is involved, we develop individual solutions. We accompany the process from planning, installation, commissioning, field-testing through to service during regular operation.
Our offering: − Automation − Instrumentation − Service − Collaborative Production Management (CPM) − Motors and Drives
Services and solutions guide | Cement, Mining and Minerals 9
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Industries and utilities > Cement, Minerals and Mining > Underground Mining
Underground Mining Solutions
ABB is the only supplier of complete mine hoists, both mechanical and electrical.
Mine Hoist Solutions: By working closely with customers, ABB has introduced a number of technological breakthroughs for mine hoisting such as state-of-the-art drive and control systems, hydraulic disc brakes, controlled braking, Rope Oscillation Control, etc. ABB has delivered more than 600 new hoists and modernized hundreds of existing plants.
Electric Trucks: ABB supplies electrical systems for underground mine trucks. In comparison with diesel trucks, the electric truck can maintain a higher speed, resulting in greater productivity as well as lower operating and maintenance costs while substantially improving the underground environment.
Mine Automation Solutions: To meet the increased demand for higher productivity, enhanced safety and a better underground environment, ABB can provide Mine Automation Solutions based on Industrial IT System 800xA, including haulage systems, crushers, conveyor belts, hoisting, ventilation fans, etc.
Our offering − Complete Mine Hoists − Mine Automation − Electric Trucks
Minerals Solutions
ABB is offering comprehensive packages of competencies, products and services for the complete primary production chain in the mining and minerals processing. Our experience is unmatched, with a track record of supplying complete electrification for more than 60 plants worldwide.
ABB is committed to the success or your investment. Our expert engineering, supply, construction and management services, and our in-depth experience of the production process ensure results. Our approach treats the plant and its requirements as single fully integrated entity. So, whether you need a single critical component or a complete turnkey electrification system, look to ABB as your single source.
Our offering − Automation − Motors & Drives − Electrification − Instrumentation − CPM Solutions − Service
10 Cement, Mining and Minerals | Services and solutions guide
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Primary Aluminium
A broadest range of electrical and control equipment for switching and distributing electrical power.
Our expert engineering, supply, construction and management services, and our in-depth experience of the production process ensure results. Our approach treats the plant and its requirements as single fully integrated entity. So, whether you need a single critical component or a complete turnkey electrification system, look to ABB as your single source.
As a world leader, we accept our responsibility to deliver the best deal within your time, money and compliance with your project needs. We seek to involve you in our expert engineering, supply, construction and management services to improve your solutions and return on investment.
Our offering − Automation Control Arch − Motors & Drives − Optimization/Info Mgmt − Electrification − Instrumentation − Service
Services and solutions guide | Cement, Mining and Minerals 11
Contact us
3BU
S09
5585
S
M20
12-0
38
E-mail Field Service: [email protected]
Parts and Repair: [email protected]
Technical Support: [email protected]
ABB University: [email protected]@ca.abb.com
Help Desk: [email protected]
WebGeneral Services: www.abb.com/service
Parts and Repair: http://online.abb.com
On-line Product Support: http://SolutionsBank.abb.com
ABB University: www.abb.com/abbuniversity
Other service links and contactsMotors and [email protected]
Power ElectronicsDaniel Peters: 262 785 3440
Turbocharging Tel (24/7): 281 930 8383
Metallurgy Products
1 Robotics: Paint, Powertrain, Body-in-White,
Flexpicker, Press Automation, Weld.1 Technical Support or Field Service2 Parts4 Training5 General Inquiries
2 Process Control and Network Management Systems:Process Control Systems: Decathlno, Industrial IT System 800xA, Advant/MOD 300, Symphony Harmony/INFI 90,Symphony DCI/DCI System Six. Network Management Systems: EMS/SCADA, DMS, BMS.Service for Control Systems1 Field Service2 Parts3 Technical Support4 Training
3 Instrumentation and Process Analytics:Service for Measurement Products1 Field Service2 Parts3 Technical Support4 Training
4 Drives, Motors:Field Service, Parts, Tech Support, Training.Service for drives, inverters and converters
5 Quality Control Systems (QCS):Quality Control Systems: Advant/Master, Accuray, 1180,1190, ULMA, Measurex.1 Field Service2 Parts3 Technical Support4 Training
6 Low Voltage Products and Systems (≤480V): Circuit & Motor protection, Electronic Controls, PLCs, Panel Switches, Capacitors, Relays, Soft s. Brands Include: SSAC, Entrelec, SACE.Service for Low Voltage Products and Systems
7 Power Products (>600V–800kV):Medium and High Voltage Products: Transformers, Relays, Switchgear, Breakers, Capacitors, Switches. Brands Include: ASEA, Westinghouse, BBC, ITE, BerMac.Service for Medium Voltage Products and SystemsService for High Voltage ProductsService for Transformers
8 Substation Automation:PCM, Combiflex, IED, Protection Relays, Microscada, RTU Controls.
9 Power Generation and Water Utilities:Field Service, Parts, Tech Support, Training.
0 ABB Help Desk (General Assistance):1 SupportLine2 Subscriptions3 New Products4 Account Support0 Speak to Representative
Telephone menu options
1 800 HELP 365 (1 800 4357 365) Outside USA/Canada: +1 440 585 7804
