Updated by WFD Team September 2014 1

Induction Handbook for Health Care Students

Name:

Placement Area:

Start date:

Updated by WFD Team September 2014 2

Contents

Page 3 Welcome by Chief Executive

Page 4 About the Trust

Page 6 Contact Details For Hospitals

Page 7 Board of Directors

Page 8 Basingstoke Wards and Departments

Page 10 RHCH Wards and Departments

Page 11 Shops and Facilities

Page 14 IT Training

Page 15 Parking Permits

Updated by WFD Team September 2014 3

Welcome by Chief Executive

Welcome to Hampshire Hospitals NHS Foundation Trust. I hope you find your placements at Hampshire Hospitals NHS Foundation Trust both rewarding and enjoyable.

We employ 5,000 amazing people who every day work together to provide the best possible healthcare to our patients, those that are vulnerable and in need of our help.

Hampshire Hospitals NHS Foundation Trust was created in January 2012 from two smaller trusts. This is a time of new and interesting developments and challenges. Our Foundation Trust is a busy and successful one, creating an organisation focused on delivering high quality patient centered care.

I would like to emphasise that everyone counts in our future, even if they are here for a very short period of time. I would encourage everyone to feel able to make suggestions for improvement. That is how we will ensure we are always getting better.

The Trust is committed to investing in student education & development, as any student is a potential future employee of the Foundation Trust. We hope that during your time here, you will gain knowledge and experience in your chosen field, whilst contributing to the continuing success of this Trust.

I hope that this induction pack will provide you with the background Information to assist you as you settle in to your placement here at Hampshire Hospitals NHS Foundation Trust.

Mary Edwards

Chief Executive

Hampshire Hospitals NHS Foundation Trust.

Updated by WFD Team September 2014 4

About The Trust

Hampshire Hospitals NHS Foundation Trust serves a population of approximately 600,000 across Hampshire and parts of west Berkshire.

This includes people living in Andover, Basingstoke, Eastleigh and Winchester as well as the surrounding towns and villages across Hampshire and parts of west Berkshire including Tadley to the north; Alton and Bordon to the east; Romsey and Chandlers Ford to the south, Stockbridge, Bishops Waltham and Alresford.

Hampshire Hospitals NHS Foundation Trust came into being in January 2012 as a result of the integration of Basingstoke and North Hampshire NHS Foundation Trust, which achieved Foundation Trust status in 2006, and Winchester and Eastleigh Healthcare Trust. It is an NHS provider and care is free at the point of delivery.

Hampshire Hospitals NHS Foundation Trust employs around 5,000 staff and has a turnover of over £300 million a year. There are over 18,500 public and staff members. As a Foundation Trust it as directly accountable to its members through the governors. A new Council of Governors was elected in January 2012 to represent the interests of their constituencies and to influence the future plans of the Foundation Trust.

Services

Clinical services are organised into three divisions. Each division has a medical director who is supported by an operations director. These are:

Surgical Services led by Mr. Myrddin Rees and Zena Ludick Medical Services led by Dr. Carl Brookes and Julie Maskery Family and Clinical Support Services led by Dr. Jeremy Hogg and Diane

Blanchard

Locations

Hampshire Hospitals NHS Foundation Trust provides one service from multiple locations including our own hospitals.

Basingstoke and North Hampshire Hospital (BNHH) and the Royal Hampshire County Hospital (RHCH) both provide a full range of planned and emergency services including accident and emergency, general and specialist surgery, general medicine, intensive care, rehabilitation, chemotherapy, diagnostic services, maternity, neonatal, gynaecology, paediatric care and out-patient clinics.

In addition, Royal Hampshire County Hospital is pioneering the use of intraoperative radiotherapy for breast cancer treatment. Basingstoke and North Hampshire Hospital also provides some specialist services for rare or complex illnesses including liver cancer, colorectal cancer and a national surgical service for a rare cancer called Pseudomyxoma Peritionei. The regional haemophilia service is based at BNHH.

Updated by WFD Team September 2014 5

Andover War Memorial Hospital (AWMH) provides community and hospital services including a minor injuries unit, outpatient clinics, diagnostic imaging, day surgery, rehabilitation and maternity services. It is also home to the Countess of Brecknock Hospice.

Hampshire Hospitals NHS Foundation Trust also provides outpatient and assessment services from Bordon and Alton community hospitals.

Hampshire Hospitals NHS Foundation Trust has links with University Hospital Southampton NHS Foundation Trust, Frimley Park Hospital NHS Foundation Trust, Royal Surrey County Hospital NHS Foundation Trust and Royal Brompton and Harefield NHS Foundation Trust for some specialised services.

Board of Directors

Hampshire Hospitals NHS Foundation Trust is managed by the Board of Directors, which consists of the chairman, five other non-executive directors and four executive directors, including the chief executive.

Key achievements

The following data relates to the latest available information for Hampshire Hospitals NHS Foundation Trust:

Quality of care

Some of the lowest infection rates in England. Praised for cleanliness of hospital Inpatients ™ Survey. Modern exemplar cardiac service with 24 hour primary angioplasty offered. Modern exemplar stroke service offering emergency thrombolysis (clot

busting drug). Leading-edge treatments for urology patients including bluelight laser for

bladder cancer. Pioneering intraoperative radiotherapy treatment for breast cancer

Speedy treatment

More than 90% of patients seen and treated within 18 weeks of referralfrom their GP.

Suspected cancer patients seen within two weeks of referral by their GPand, if needed, treatment commenced within 31 days of decision to treat,and within 62 days from the urgent referral date.

97.1% of emergency department patients treated and discharged oradmitted within four hours.

Updated by WFD Team September 2014 6

How to find & Contact us

Website: www.hampshirehospitals.nhs.uk

Andover War Memorial Hospital Charlton Road

Andover Hampshire

SP10 3LB01264 358811

Basingstoke and North Hampshire Hospital Aldermaston Road

Basingstoke Hampshire RG24 9NA

01256 473202

Royal Hampshire County Hospital Romsey Road

Winchester Hampshire SO22 5DG

01962 863535

The Trust covers most of Hampshire and part of West Berkshire and is divided into three constituencies for FT membership.

Updated by WFD Team September 2014 7

The Board of Directors

More detailed information on the Board of Directors can be found at www.hampshirehospitals.nhs.uk

Elizabeth Padmore,

Chairman

Mary Edwards Chief Executive Officer

John MacMahon,

Non‐ Executive Director

Nicola Horlick,

Non‐ Executive Director

Jeff Wearing

Non‐ Executive Director

Bob Beveridge

Non‐ Executive Director

Phil Whitehead

Non‐ Executive Director

David French,

Chief Financial Officer

Dr Andrew Bishop, Chief Medical Officer

Donna Green, Chief Operating Officer, Chief Nurse and Deputy CEO

Updated by WFD Team September 2014 8

Basingstoke & North Hampshire Hospital Wards & Departments

Medical Division

AAU – Acute Assessment Unit Emergency Department (ED) - B Floor E1 - Acute Medical E2 - Acute Medical- Cardiac E3 - Acute respiratory E4 - Long Term Conditions F1 - Oakley Stroke Unit F2 - Long term conditions/ Elderly care F3 - Long term conditions/ Elderly care The Firs – Elderly care/ Rehabilitation Isolation Ward – E Floor CCU/ Angiography Rotherwick Foundation Cardiac Unit (RFCU) – Cardiac Catheter Lab

Surgical Division

D1 - Elective Orthopaedics – D Floor D3 - Trauma Orthopaedics – D Floor D4 – Trauma Orthopaedics – D Floor The DTC – Diagnosis & Treatment Centre (Day Surgery & Endoscopy) Critical Care (ITU and HDU) – C Floor Main Theatres – C Floor Elizabeth Hall Centre: Basing Unit and Wessex Ward – Haematology/Oncology Unit) F Floor

Family Services G2 – Children’s Acute – G Level CDU – Charlie’s Day Unit – Children’s assessment – G Level Women’s Health Unit - First Floor Sherbourne Building Maternity Services - Delivery Suite /Ante Natal Ward – Second Floor - Sherbourne Building Early Pregnancy Assessment Unit (EPAU) – 1st Floor Sherbourne Building Neonatal unit (NNU) – Ground Floor, Sherboune Building Outpatients Department

Updated by WFD Team September 2014 9

Royal Hampshire County Hospital Wards & Departments

Medical Division

Emergency Department Clarke ward - Cardiology / General medicine

Clifton ward

Emergency Medical Assessment Unit - McGill Ward (EMAU) Freshfield ward - Acute Care of the Elderly

Shawford ward - Elderly medicine / Cardio-respiratory

Twyford -Stroke Victoria ward - Gastro endocrinology

Wykeham ward Reablement Unit Discharge and admissions

Surgical Division

St Cross ward - Elective Orthopaedics Bartlett ward – Trauma Orthopaedics Treatment Centre Wainwright ward – Colorectal Surgery Kemp Welch ward - General Surgery

Nick Jonas ward - Chemotherapy

Intensive Care Unit (ICU/ ITU) Theatres

Family Services

Anthony Letchworth ward - Gynaecology and breast Northbrook/ Sophie’s place - Children and Young People's Unit NNU- Neonatal Unit Outpatients Department

Updated by WFD Team September 2014 10

Andover War Memorial Hospital Wards & Departments

Andover Birth Centre

Countess of Brecknock -Palliative care

Day Surgery Unit - Surgery

Kingfisher Ward -Elderly careMinor Injuries Unit Outpatient Department

A more detailed list of wards & departments, including direct dial telephone numbers, can be found on the trust website

www.hampshirehospitals.nhs.uk

The Trust Workforce Development Team

Gabrielle Clarke – Workforce Development Facilitator (RHCH) gabrielle.clarke@hhft.nhs.uk

Sharon Goodchild – Workforce Development Facilitator (BNHH) sharon.goodchild@hhft.nhs.uk

Useful Links

ALPS WEBSITE – University of Southampton. Has lots of useful information for students

www.soton.ac.uk/alps

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Facilities & Shops

Basingstoke and North Hampshire Hospital

Rendezvous Restaurant-Staff and Visitors

Situated on B Floor

Monday- Sunday from 7.30am-8pm.

On offer in the restaurant is a variety of breakfast items between 7.30am-10.30am including a full cooked English breakfast, cereals, toast and croissants.

A hot lunch, salad bar or filled sandwiches are available between 12noon-2pm on a daily basis and a hot supper from 5.30pm-8pm.

Hot and cold beverages and snack items are always available during opening hours.

There is a self-contained vending machine area adjacent to the restaurant that is available 24 hours.

WH Smith Newsagents

Situated within the Main Entrance Lobby

Monday-Friday 7:00am - 7:00pm

Saturday 9:00am - 6:00pm

Sunday 9:30am - 6:00pm

Sells newspapers and confectionary and also, a small range of grocery provisions and toiletries

Costa Coffee

Situated within the Main Entrance Lobby

Monday - Friday 7:00am - 6:30pm

Weekends 10:00am - 5:00pm

There are also vending machines which serve drinks and light snacks/confectionary available in lift lobby areas on each floor

Updated by WFD Team September 2014 12

Royal Hampshire County Hospital

St Catherine's View Restaurant

The St Catherine’s View Restaurant, with its stunning views, caters for visitors each day. They provide a range of tasty hot and cold dishes.

The opening times are:

Weekdays:

12.00pm to 2.00pm 6.00pm to 7.00pm

Weekends and Bank Holidays:

12.00pm to 1.00pm 6.00pm to 7.00pm

Costa Coffee

Open

Monday - Friday 7:00am - 6:30pm

Weekends 10:00am - 5:00pm

WRVS tea bar

A tea bar operated by the WRVS is located in the Main Outpatients Department.

Education Centre

A café-style service is available in the Education Centre on weekday mornings.

Vending machines

Vending machines offering a range of drinks, ambient meals and confectionery are located in the following areas:

Level B of Nightingale Wing Florence Portal House Accident and Emergency Department Education Centre.

Updated by WFD Team September 2014 13

Andover War Memorial Hospital

Peaches Restaurant

Peaches Restaurant can be found at the top of the main corridor and provides a traditional service of hot and cold main meals, fresh baguettes made to order, hot

and cold beverages and confectionery

The opening times are:

Weekdays:

8.45am to 1.45pm

WRVS tea bar

The Women’s Royal Voluntary Service provides a tea bar service in the Outpatients Department.

Vending machines

A Vending service is provided in the Minor Injuries Unit including sandwiches, a range of drinks, and confectionery

Updated by WFD Team September 2014 14

Information Technology Training

PLEASE READ THE FOLLOWING INSTRUCTIONS PRIOR TO STARTING YOUR PLACEMENT AT HAMPSHIRE HOSPITALS

FOUNDATION TRUST

If you have your placement at either Winchester or Andover hospitals:

Royal Hampshire County Hospital Winchester and Andover War Memorial Hospital Andover have a fully integrated computerised patient records system. SMART cards and IT training are required for you to gain access to the IT systems at both sites.

If you have your placement at Basingstoke hospital:

At Basingstoke and North Hampshire Hospital Basingstoke you do not currently require a SMART card; however you will require IT training.

Approximately 2 weeks before the start of your placement you will receive an email giving instructions on how and where to access your IT training. For those on Placement in Winchester or Andover you will also receive information on how to apply for a Smart Card.

Updated by WFD Team September 2014 15

Parking at HHFT

In order to park at Hampshire Hospitals NHS Foundation Trust, you will need to have a valid parking permit.

Winchester

For Nursing and AHP students

If your placement is longer than 9 days and you are working shifts which start before 0730 or finish after 2000, parking is available in designated staff areas on site and you will need to apply for a Trust Parking permit.However, if you are working in Winchester and your shift starts after this time e.g. if your placement is in the Out-patients dept, or Physiotherapy dept. you will not be able to park on site, and will need to use the Park and ride facility. For more information Please access the website:

http://www.winchesterparkandride.co.uk/

Parking at the Park and ride is free for Trust staff and students on placement with a park and ride ‘smart’ card. To obtain one of these cards, please print off an application form and ask your manager to sign on your first day of placement. Please return the completed form to Gabrielle or Sharon- they will then forward this to EFM dept. who will issue you with your park and ride pass.

For Health care students on placement shorter than 9 days (e.g. Paramedic Science students), and who need to park on site (i.e. working shifts which start before 0730 and finish after 2000): Please ask your administration officer from your university to send your registration details to Jayde Cook – jayde.cook@hhft.nhs.uk one week before your placement starts.

If your shifts start after 0730 and finish before 2000 you need to use the park and ride facility.

Updated by WFD Team September 2014 16

Basingstoke

If your placement is in Basingstoke, you can park in the designated staff parking areas on site, as long as you have a parking permit.

For ALL placements (Winchester, Andover and Basingstoke) please complete an application form (open link below) and return to Gabrielle Clarke or Sharon Goodchild Permits approx. two weeks before your placement starts.