Induction and Farewell

8/9/2019 Induction and Farewell

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WH AT IS AN INDUCTION

PROGRAM?

BASICALLY MEANS, WE HAVE PUT OUR TRUST IN AN INDIVIDUAL AND HIREDHIM/HER«««««NOW WHAT?



WHY DOES ANY COMPANY NEED AN INDUCTION PROGRAM ?

HOW DOES IT BENEFIT A COMPANY ?

HOW DOES IT BENEFIT ANEMPLOYEE?



OBJECTIVES OF AN INDUCTION PROGRAM



IS THERE A SPECIFIC INDUCTIONPROGRAM THAT CAN BE USED FOR EVERY INDUSTRY AND PERSON?

DOES THE SAYING ³TRUE FOR ONE TRUE FOR ALL´ APPLY TO INDUCTIONPROGRAMS?

WHAT DO WE DO TO MANAGE ABOVESITUATIONS?

USUAL TECHNIQUE USED FOR INDUCTION?



I NDUCT I ON

PROCEDURE



1. Reception

2. Site geography and facilities

3. Heath and safety

4. Pay

5. Other conditions, benefits andemployment policies

INDUCTION CHECKLIST



1. Reception

Initial reception

Initial documentation

Bank account details

Next of kin Issue of :

ID/security pass

Car park permit

Staff handbook

Introduction to supervisor or manager



2. Site geography and facilities

General tour of the site Cloakrooms and lavatories Staff canteen and vending machines

Car/motor cycle/bicycle parking Notice boards Employee¶s work location

Fire exits First aid room/first aid boxes

Time recording equipment Issue of equipment Protective clothing Pager/mobile phone



3. Health and safety

Fire and emergency drills

Security alerts

General safety rules

Specific hazards (e.g. toxic chemicals0

Smoking regulations

Accident procedures

H ygiene regulations

Introduction to workplace safety representative

Introduction to workplace first-aider

Occupation health service



4. Pay

Pay system

Basic pay

Bonus schemesGrading/job evaluation

Allowances (shift, overtime, standby, etc.)

Deductions (savings schemes, etc.)

Explanation of payslip

Method of payment



5. Other conditions, benefits andemployment policies

Attendance : hours of work, flexitime, meal/rest Breaks Leave : entitlement, notification Sick pay : notification of absence, entitlements Extra-statutory holidays Pension scheme and life assurance Company cars Expenses : entitlements and claims procedure Private medical/dental insurance

Staff purchase/discounts etc. Maternity/paternity leave

y «.CONTD



Contd«

Company loans (season tickets, mortgages, etc.) Any flexibility in choice of benefits Social sports, fitness facilities

Counseling and welfare scheme Disciplinary rules and procedure

Grievance procedure Equal opportunity policy

Alcohol/substance abuse policy

Disability policy and equipment Anti-harassment/bullying policy and procedure Customer care and contact policies and procedures

Code of conduct (organizational ethics, anti-corruption, etc.)



A SPECIAL MENTION OFORIENTATIONS?

ARE ORIENTATIONS ANDINDUCTIONS THE SAME THING ?

WHY DO YOU NEED ANORIENTATION ?

WHAT KNOWLEDGE DO YOU WANT TO IMPART IN ANORIENTATION?

ORIENTATIONS



Orienting Employees

y Employee orientation

A procedure for providing new employees with basic background information about the firm.

y

Orientation content Information on employee benefits

Personnel policies

The daily routine

Company organization and operations Safety measures and regulations

Facilities tour



Orienting Employees (cont¶d)

y A successful orientation should accomplish fourthings for new employees:

Make them feel welcome and at ease.

Help them understand the organization in a broad sense. Make clear to them what is expected in terms of work and

behavior.

Help them begin the process of becoming socialized into thefirm¶s ways of acting and doing things.



SOME CASES WHEN INDUCTION BECOMESESSENTIAL

anyone in a new work situation

who has special needs at work

employees returning after long-term illness, maternity leave

service abroad

employees in work experience placement.



y BLUNDERS

COMMITED BY ORGANIZATIONS

y OH NO!WHAT

WENT WRONG?



IF THE NE W RECRUIT IS THINKING

y ³ H OW D I D I LAND UP I N T HIS JUNKYARD´,

IF THE ORGANIZATION STARTS THINKING AFTER SOME TIME,

y ³ FROM W H ERE D I D T H E H R DEPARTMENT

F I ND S UC H A MORON TO WORK H ERE ́



y Day 2.

Marketing Channel Manager

- Marketing Segmentation- Marketing Activities

Brand Manager:- Brands, Packs, Characteristics- Marketing promotions

Finance

A/R Finance Specialist:- Accounts Receivable- Credit Limits- Credit Days- Finance Procedures



y Day 3: Salesmen:- On Route with experienceSalesmen- Customer Calls

- Sales Presentations- Merchandising, Positioning- Finance Settling



SAMPLE INDUCTION CHECKLIST FOR ALL YOU ASPIRINGHR MANAGERS

ref general organization

induction training checklist where when

person

responsible

done

(when)

check or

evaluation

follow-up query, comments

or action

Food and drink, catering

Smoking areas and policy

Timings and induction training overview

Organizational history and background

overview

Ethics and philosophy

Mission statement(s)

Organization overview and structure

Local structure if applicable

Departmental structure and interfaces

Who's who (names, roles,

responsibilities)

Site layout

Other sites and locations

Dress codes

Basic communications overview

Facilities and amenities

Pay

Absenteeism and lateness

Holidays

Sickness

Health insurance

Pension

Trades Unions

Rights and legal issues

Personnel systems and records overview

Access to personal data

Time and attendance system

Security

Transport and parkingCreche and childcare

Grievance procedures

Discipline procedures

Career paths

Training and development

Appraisals

Mentoring

Awards and Incentives

Health and Safety, and hazard reporting

Physical examinations, eye test etc.

Emergency procedures, fire drill, first aid

Accident reporting

Personal Protective Equipment

Use, care, and issue of tools and

equipment

Other housekeeping issues

General administration

© alan chapman 2005. A f ree resource from www.businessballs.com. Not to be sold or published. Sole risk

with user. Further induction training guidance on website.

(Add and amend items to suit the situation. See the notes in this Excel sheet - mouseover cells with red triangle.)

induction training checklist



Goodbye in Spanish



Goodbye in Deutsche



Goodbye in French



Farewell

y ³The act of departing politely´

y ³An acknowledgment or expression of goodwill at

parting´



Phases of Farewell

y Decision Making Employee and HR involvement

y Handover/Backup Resource Creation Line Manager, Employee and backup resource involvement

y Final Farewell

Final handover of logical & physical access instruments(Access

cards, User IDs, Passwords, etc) Last is the farewell letter, speech & party.



Tips for a farewell email/letter

y SUBJECT LINE Over and Out Good tidings

y BEGIN W ITH ³AS MANY OF YOU KNO W ́

Acknowledge that many people already know

y WH Y YOU ARE LEAVING Give reasons Don¶t leave your colleagues guessing

y RECOUNT YOUR W ORK AT THE COMPANY ³experience has been rewarding in many ways´ ³accomplished a lot together´ ³appreciated the time we spent together´



Tips for a farewell email/letter contd«.

y CONTACT INFORMATION

Email, Mobile no, etc.

Ex-employee witness protection programme (No info)

y SIGN-OFF Regards, W armest regards

y LENGTH OF EMAIL

Brevity



Dear Friends & Colleagues ± As many of you know, today is my last day with Identrus. On Monday, I start

my new job as a Product Manager for Pay By Touch, a company which offers biometricidentification of consumers at the checkout of retailers. For me, the opportunity to movemore into a product role has been something of interest for a while, so I¶m looking forward totackling that challenge. Pay By Touch is located here in San Francisco.

I joined eFinance way back in October 2000, and have many fond memoriesof the accomplishments there and more recently with Identrus. I want to thank all of you forthe opportunity to work together and for teaching me something about this PKI business.Things are rolling here at Identrus and I wish you the best for a very bright future!

If you need to reach me, my contact information is:[redacted][redacted]

And if you see Pay By Touch at your local retailer, give it a whirl!

Best wishes,Hutch

Sample Farewell Email



THANK

YOU FOR YOUR PATIENCE

Induction and Farewell

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