C o n n e c t i n g I n n o v a t i o n C o m m u n i t i e s ™

Open Innovation for Healthcare

2016

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Agen

da1.Introducing Induct & 1141 Group2.Open Innovation3.Client Innovation Achievements4.The Induct Platform5.Innovation Networks6.Demo7.Next Steps

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About

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founded in 2000 as tech arm of inc. 500 company

headquartered in st. louis, missouri

connect people, process, technology

unique entrepreneurial approach to project delivery

Selected Customers

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About

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By providing a methodology and technology for innovation communities we enable organizations to increase their innovation capability

OSLO (HQ)

LONDON BARCELONA

SAO PAOLO BANGALORE

BEIJING

• Established in 2007• Leading open innovation platform• +180 implementations world

wide

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Advisory Board

Dr. Henry ChesbroughExecutive Director of the

Program in Open Innovation at Haas School of Business at UC

Berkley

Dr. Sabine BrunswickerProf. for Innovation, Dir. of Open Digital Innovation Research, Purdue University, Head of Open Innovation, Fraunhofer Institute, Germany

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SELECTED CUSTOMERS & PARTNERS

HEALTH CARE

Nøtterøy kommune

PUBLIC SECTOR PRIVATE SECTOR PARTNERS

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Clear goals and strategy for innovationthat are aligned with the organization’s strategic goals.

People with assigned responsibilities and dedicated timefor innovation activities and portfolio management.Defined processes to capture, select and implement good ideas, and to measure outcomes and share learnings.

A Culture for innovationThat needs to grow and be maintained for productive innovation.

MethodologyHow do the best innovate?

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Induct MethodologyThe nnovation Process Model

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FRONT END

IDEASCHALLENGES

KNOWLEDGEINSIGHTS

EXPERIENCE

Crowd sourcing wisdom

Experience- and knowledge-sharing

Engagement, Collaboration and Diffusion

BACK ENDOversight of multiple development processes and project portfolios, of accountabilities and activities, and of related on-demand reporting.

Product Development

Service Design

Process Improvement

LEARNINGMeasuring Outcomes

&Sharing Innovations

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ConnectingHealthcareInnovationCommunitiesVi

sion

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An innovation community that can connect YOUR healthcare organization with...

Innovation Community

Staff

Partners

Researchers

Patients

Entrepreneurs

Other StakeholdersOther hospitals, laboratories, clinics, healthcare insurance, pharmaceutical and equipment industry, etc.

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Connecting communities and exchanging knowledgewithin and across global innovation ecosystems

Induct platform uniquely enables a knowledge exchange• The value of such an

exchange increases as others join the communities, share their high impact innovations, and build the stored value in the network.

• Once a critical mass of valuable information is in an exchange, a tipping point is reached, and the adoption process and stored value will accelerate.

Induct platform enablesThe Knowledge Exchange

“Innovation can no longer be confined to some specialists within a firm. It must become

a part of the company culture”

Dr. Henry Chesbrough

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The following stories portray healthcare clients’ successes

that are creating value for their customers,

and that were enabled by Induct.

With Induct, each hospital in Norway has an innovation solution readily available, where they can: • Create, collect and process ideas/projects for new and

improved processes, services or products, and,• Share such innovations and improvements across a national

network of hospitals.

Norway's hospitals are now connected nationally in a web-based innovation ecosystem

The Norwegian Department of Health has selected Induct, after exhaustive competitive analysis, to be the sole-source provider of this innovation solution.The national network connects all 4 healthcare regions, 81 hospitals, 128,000 employees (2.56% of Norway’s population).

NORWEGIAN HEALTHCARE ECOSYSTEM

The Swedish Stockholm Region has selected Induct to be its sole-source provider of this innovation solution.

With Induct, each hospital in in the Stockholm Region will have an innovation solution easily available, where they can: • Create, collect and process

ideas/projects for new and improved processes, services or products.

• Share such innovations and improvements across a regional network of hospitals and related organisations

Sweden’s Stockholm Region is connecting its 13 hospitals in a web-based innovation ecosystem.

SWEDEN’s STOCKHOLM REGION HEALTHCARE ECOSYSTEM

The Innovation Exchange is new online portal to help healthcare innovators turn their ideas into real frontline service improvements, created and managed by NHS England.

It brings together for the first time an unprecedented collection of networks, ideas and resources on a single web platform

NHS CENTRAL PORTAL

“The Innovation Exchange is a window to the future of healthcare.”

Miles Ayling,Director of Innovation, NHS England

The KSS Academic Health Science Network (AHSN) Dementia Call 2014, using Induct, piloted and introduced a dynamic new way to establish a community of interest, and to work with their partners across the NHS, social care, third-party organizations, industry, academia, care-givers, and patients.

National Health Service, EnglandKSS Academic Health Science Network

Dementia Call 2014

KSS AHSN began using Induct in 2014 to facilitate its Navigator program for healthcare suppliers. As KSS describes the service: “Registering your idea, innovation, product or service with KSS AHSN brings you closer to the health and social care market. Our Navigator Advisory Service offers a fast track to clinical advice and other expertise to help bring products and services to market faster and more effectively. We can help you make sense of the market, ensuring your innovation has every chance to succeed. The information you provide will only be seen by our team (to ensure our proprietary security).”

National Health Service, EnglandKSS AHSN – Academic Health Science Network

Navigator Advisory Service

WHCCG, led by GPs and supported by management teams, is responsible for determining healthcare needs, contracting with public and private service providers, and managing related funding for its area of England. In 2014 it took the lead among CCGs to use Induct services to invite its 200+ staff to… “help us become great commissioners of health care. The initial pilot phase (launched September 2014) has four main focus areas… continuing health care (CHC), personal health budgets (PHB), financial recovery… (and) how we make decisions here at the CCG… (as well as) to register any other good ideas you might have.”

In the first 6 months 36 ideas were registered, with the vast majority moved forward for development, implementation, and for sharing.

National Health Service, England

West Hampshire Clinical Commissioning Group 

Ambition Program

“help us become great commissioners of health care.”

COIThis national initiative will identify how to motivate public service content-providers to share their content in order to improve quality and cost. It will also identify the needs and usage patterns of the various user groups in order to increase positive impact of services. COI will also use Induct to support documentation of such information so as to encourage and enable adoption and diffusion.

To help ensure that Denmark’s public sector increases its innovation capability.

CENTER FOR PUBLIC INNOVATION

This initiative…• Connects 5 regions • Increases innovation capability• Accelerates sharing of knowledge within and across

regions • Fosters adoption and diffusion of innovation and

improvements

CAPITOL REGION OF DENMARK

REGION ZEALANDREGION OF SOUTHERN

DENMARK

MID JYLLAND

NORTH JYLLAND

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Open Innovation Models

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Aalborg University HospitalCOST SAVINGSThe hospital has reported additional operational cost savings of $7 million over the span of three years through its use of Induct.

EFFICIENCY and CAPACITY The Innovation Clinic has been able to process 2.5 times as many ideas with same number of staff.

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Aalborg University HospitalINNOVATION CULTURE“We have seen a dramatic change to a one hundred year old culture. Typically, only doctors (or researchers) would submit ideas, but with Induct, we now receive ideas from every type of employee, and in close proportion to their actual numbers.”

Nurses 55%Doctors and

researchers 23%

Technicians12%

Private 5%Others 5%

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Commercialization: The Oxygen SootherThe idea for this product was suggested by a nurse from the anesthesia department of the Aalborg Hospital. Its development was managed by Aalborg’s Innovation Team using Induct.Children benefit from the oxygen therapy when sleeping and awake. Children have a natural suction instinct and therefore they keep the soother in the mouth and the oxygen will continue to blow into the nostrils.The technology consists of an adaptor for oxygen tubes mounted on to a soother. It ensures that the child gets the right amount of oxygen delivered under the recovery phase. The oxygen is led directly into the nostrils without touching the child.

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Oslo University HospitalThrough this project managed using Induct, waiting times for the diagnosis of breast cancer decreased by 90 per cent. Patient participation and design methodology was applied guiding the new assessment process.Two important lessons were learned; the patient is an expert and professional cooperation is a must in order to succeed in implementing the new solution.

WAITING TIMEBEFORE

IMPROVEDWAITING TIME

12 weeks

1 week

Imagine the benefits to worried patients, and to the success of any required treatment.

The Induct Platform

KEY QUALITIES OF THE PLATFORM

• Collaboration- Multiple users can work together in real-time in the

same project space- Users can be involved in the project no matter

where they are in the world

• Processes- Tasks, documents and checklists follow the process

you create and need to support

• Portfolio and reporting- Quick and detailed overview of all ongoing projects

• Organization customization- One size do not fit all organizations, the platform

can be customized to fit the existing processes within the organizations

COLLABORATION

• One common project space- No more sending documents on email where

nobody knows who has the latest version

• Overview of what needs to be done- Assign tasks to the ones who are

responsible and easily follow up making sure the tasks are completed

• Internal and external users- The platform can be used at work, at home

or wherever the users do their daily work

PROCESSES

• Define yourself the processes which are needed- Create one or several processes- Utilize categories to choose different processes

• Create and define templates- Automatically populate projects with documents

and templates based on which process the are in, and how far they have come

• Define tasks to be completed during the process- Make sure nothing is forgotten - Make sure tasks are conducted in the right

order

PORTFOLIO AND REPORTING

• Create different types of reports- Customize your reports creating the

overview of the information you need- Users can create their own reports based

on individual needs

• Work lists- The system creates work lists based on

how far the projects have come in the process and based on who is responsible for further actions

ORGANIZATION CUSTOMIZATION

• Customize the platform with the organizations look and feel

- Familiar settings creating trust for the users

• Create your own processes- Avoid the burden of using predefined

processes which do not fit how the organization operates

• Create your own templates, tasks and reports- Reuse what the organizations already have in

place by putting into the system

INDUCT COMMUNITY

Responsive front pages maintained by clients

FRONT PAGES

• Use a look and feel your users can relate to

• Present the way you work• Recent activity• Last uploaded ideas

INDUCT COMMUNITY

The place to go for idea information and

collaboration

IDEA PAGE

• Information tools• Social tools: comment, like and

follow ideas.• Work Tools: Team, tasks,

documents, scorecards, team-discussions

• Hashtags makes it easy to find similar topics

• Security: Access differentiated by role

INDUCT COMMUNITY

Make the right decisions to drive the innovation

efforts forward

DECISIONS

• Predefined reports • Use results from scorecards• Use single questions or

question groups.• Large set of filtering

possibilities• Easy to share among

colleagues.

• Easy to find the best ideas in decision quadrant.

INDUCT COMMUNITY

Giving management a complete overview of the

Innovation Portfolio

INNOVATION FUNNEL

• Predefined rapports by management

• Individual reports pr. User• Drill down:

– focus area– Processes– Stages in processes– Etc.

• Visually presented in a funnel

CONFIGURABLE

Templates, tasks and reports are easily saved and ready to be used again and again

REUSE THE GOODS

Set up processes that are adapted to the workflow you and your team are used to.

RECOGNIZABLE WORKFLOW

Front pages fit the visual guideline and users work in a familiar environment

FAMILIAR TO USERS

Innovation Networks

INNOVATION NETWORKS IN PUBLIC SECTOR

• Professionalize innovation efforts locally

• Establish web based arenas for sharing and collaboration

• Diffuse learning

• Benefits and profits across regions and public sector organizations

INNOVATION NETWORKS IN PUBLIC SECTOR

Network members

Free text search

Categories

INNOVATION NETWORKS IN PUBLIC SECTOR

Filtering options

Search results

INNOVATION NETWORKS IN PUBLIC SECTOR

Automatic identification of similar ideas found in the innovation network

C o n n e c t i n g I n n o v a t i o n C o m m u n i t i e s ™

C o n n e c t i n g I n n o v a t i o n C o m m u n i t i e s ™

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