Individual Service Funds - Learning from Inclusion's 18 Years of Practice

8/12/2019 Individual Service Funds - Learning from Inclusion's 18 Years of Practice

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Bojbvbjufa ^grvbng EuojsAGFXOBOI EXCM BONAW^BCO'^ RGFX^ CE \XFNZBNG

hy Fobmftg


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Bojbvbjufa ^grvbng Euojs

AGFXOBOI EXCM BONAW^BCO'^ RGFX^ CE \XFNZBNG

Xgsgfrn` hy


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\uhabs`boi BoecrmftbcoBojbvbjufa ^grvbng Euojs Fobmftg 8


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Fnkocwagjigmgots

Fobmftg Xgsgfrn` Zgfm4

Dc Kgoogjy, Juonfo Yfaafng, ^frf` Dfog Faafo, Agsagy Dffp, @ui` MnBotyrg ,

Nft`grbog C Jcooga, Jfwo ôcuatco foj Duabg ^tgwfrt

\gcpag Bonausbco wcrks ecr4

Zcmmy Xchsco, Erfsgr Obxco, Abojf Xctòbg, Mfry MnKboafy, ^fjbg Yrbi`t,Dcò Agiiftt, Gafbog Hgftco, Fojy Hryng, \fmgaf Nuooboi`fm, Mfrtbo

C'Jcoogaa, Hbaay Mcrtbmgr, Iago Y`btg, Mfojy Zwbatco, @ui` MnBotyrg,

^frf` Dfog Faafo, Mcrfi MnFrtùr, Mfrk Zfzfrg, Kgavbo Ncowfy, Nftrbof

Egrrbg, Agsabg Dffp.

Efmbay Mgmhgrs4

Dfyobg Mbtn`gaa, Brgog @fjjco, Gufo Mbtn`gaa foj Mrs Zwbatco

^tftutcry pgrspgntbvgs4

Bschga Nrfwecrj - ^cnbfa Ycrk Ncmmbssbcogr, Iafsicw.

Mcrrbs @cwft ^gobcr ^cnbfa Ycrkgr, Ocrt` Afofrks`brg.

Mcrfi Jgojy - ^cnbfa Ycrk Ncmmbssbcogr, Ocrt` Afofrks`brg

N`rbstbog Murjcn` Nfrg Mfofigr, Iafsicw


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BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM

5

\XGEFNG

60 ygfrs fic (co 67t` Eghrufry 6225 tc hg prgnbsg) B mgt wbt`Dc`o Jfarympag tc firgg t`g nrgftbco ce Bonausbco. ^c hgifo t`g

mcst bmpcrtfot, gxnbtboi foj, ft tbmgs, ogrvg-rfnkboi p`fsg ce

my nfrggr. Bo f egw s`crt ygfrs wg `fj `gapgj 7< pgcpag gsnfpg

bostbtutbcofa nfrg foj mcvg tc t`gbr cwo `cmgs, wbt` t`gbr

cwo suppcrt foj wbt` t`gbr cwo hujigts - w`ft wg nfaagj t`gbr

Bojbvbjufa ^grvbng Euoj cr B^E.

^cmg tbmgs w`go ycu frg bovcavgj bo jcboi scmgt`boi boocvftbvg ycu

nfo stoj t`ft, fetgr t`g bobtbfa gxnbtgmgot `fs wcro c, t`g prbonbpags frgacst foj t`g rgfabty nfo hg f abttag jbsfppcbotboi. Hut oct t`bs tbmg. Efst

ecrwfrj tc 8


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9

Hut bts fasc trug t`ft t`csg ce us w`c bovgotgj t`bs mcjga `fvg spgot tcc

abttag tbmg gxpafboboi bt tc ct`grs. Fat`cui` B `fvg wrbttgo mun` foj hggo

bovcavgj bo mfoy jbgrgot prcdgnts tc prcmctg nbtbzgos`bp foj sgae-jbrgntgj

suppcrt, B jcot t`bok Bvg jcog gocui` tc gxpafbo t`g sbmpabnbty foj t`g

hgogstts ce Bojbvbjufa ^grvbng Euojs. Foj sc B fm t`fokeua tc Bonausbco fojtc Fobmftg ecr ibvboi Z`g Ngotrg ecr Ygaefrg Xgecrm t`g cppcrtuobty tc

puhabs` t`bs bmpcrtfot pbgng ce bojgpgojgot rgsgfrn`.

Z`bs rgpcrt s`cuaj mfkg ncmmbssbcogrs sbt up foj t`bok. Z`g gfsbgst wfy

ecr t`gm tc prcmctg sgae-jbrgntgj suppcrt foj irgftgr nbtbzgos`bp bs tc

gofhag sgrvbng prcvbjgrs tc wcrk bo igoubog pfrtogrs`bp wbt` pgcpag. Z`gy

oggj tc ergg sgrvbngs ercm numhgrscmg foj ncotrcaaboi ncotrfnts foj tc

gofhag sgrvbngs tc mfofig bojbvbjufa hujigts co hg`fae ce bojbvbjufas foj

efmbabgs. Z`bs bs agifaay foj tgn`obnfaay vgry gfsy, foj bt cpgos t`g jccr tcf w`cag rfoig ce boocvftbcos.

B fasc `cpg prcvbjgrs hgibo tc rgfabsg t`g cppcrtuobty t`gy frg mbssboi.

Z`gy s`cuaj hg ncaafhcrftboi foj goncurfiboi ncmmbssbcogrs tc faacw

t`gm tc gxpgrbgong f w`cag ogw wfy ce wcrkboi. Z`bs wbaa gofhag t`gm tc

jc w`ftgvgr bs ogngssfry tc gofhag jbsfhagj pgcpag, pgcpag wbt` agfroboi

jbsfhbabtbgs, pgcpag wbt` mgotfa gfat` prchagms, pgcpag wbt` jgmgotbf cr

wbt` n`rcobn `gfat` ncojbtbcos tc fn`bgvg euaa nbtbzgos`bp.

Ebofaay B `cpg t`bs rgpcrt prcvbjgs scmg `cpg tc faa t`csg jbsfhagj pgcpagfoj efmbabgs w`c egga t`ft, bo crjgr tc jc foyt`boi iccj, t`gy frg hgboi

ecrngj tc jc gvgryt`boi ecr t`gmsgavgs. Zcc cetgo t`bs bs stbaa trug; hut

bt jcgsot `fvg tc hg trug. F rgfa s`bet bo pcwgr, wbt` prcegssbcofas,

bojbvbjufas foj efmbabgs wcrkboi fs gqufas, bs pcssbhag. N`faagoig acnfa

crifobsftbcos tc wcrk wbt` ycu. N`faagoig t`g systgm tc faacw ycu

ncotrca, wbt`cut fvboi tc hgfr gvgry hurjgo.

Yg frg stbaa ft f vgry gfray stfig bo mcvboi pcwgr foj ncotrca tc jbsfhagj

pgcpag foj t`gbr efmbabgs. Hut, fs Bonausbco `fs s`cwo, Bojbvbjufa ^grvbngEuojs frg cog tcca t`ft nfo mfkg f hbi jbgrgong.

^bmco Juy 8


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^WMMFXR

Z`g ecaacwboi gvfauftbco rgpcrt bs f w`cag`gfrtgj gojcrsgmgot cet`g jbgrgong Bonausbco `fs mfjg, foj ncotbougs tc mfkg, bo t`g

abvgs ce t`csg bt suppcrts. Bt `bi`abi`ts frgfs w`grg mcrg rggntbco

bs rgqubrgj, foj bmprcvgmgots ncuaj hg mfjg, foj bt baaustrftgs

`cw t`g crifobsftbco nfo ncotboug tc agfro foj jgvgacp t`rcui`

hubajboi f sgae- gvfauftbco prcngss botc t`g wfy bt wcrks.

Z`g gvfauftbco tcck pafng hgtwggo Fprba ^gptgmhgr 8. Dc Kgoogjy

foj Juonfo Yfaafng ercm Fobmftg, wcrkboi wbt` f tgfm ce > pggr

rgsgfrn`grs, w`c rgngbvg suppcrt ercm Bonausbco, foj > stf mgmhgrs,nfrrbgj bt cut. Z`g mgt`cjcaciy wfs jgsbiogj tc hubaj t`g gxpgrtbsg `gaj

hy t`csg suppcrtgj hy Bonausbco foj hy stf foj mfkg usg ce t`g efnt t`ft

t`csg kocwo foj trustgj hy fo bojbvbjufa frg mcrg abkgay tc hg fhag tc

igt t`g euaa stcry t`fo fo cutsbjgr. Yg fbmgj tc gosurg t`ft faa agfroboi

stfygj strmay wbt`bo t`g crifobsftbco foj tc fofaysg t`g stojbois foj

jgvbsg rgncmmgojftbcos ncaafhcrftbvgay, tc gosurg irgftgr cwogrs`bp foj

mcmgotum ecr n`foig.

Z`g Boqubry Ircup mgt 7 tbmgs, jgvbsboi fo gvfauftbco erfmgwcrk foj fprcngss tc tgst bt cut, foj ncmboi hfnk tc tcigt`gr tc fofaysg stojbois foj

jgvgacp rgncmmgojftbcos. Z`g gvfauftbco sncrgj botgrvbgwgg rgspcosgs

tc 9 stftgmgots4

B `fvg erggjcm

B `fvg n`cbngs, B fm `fppy,

B mfkg f ncotrbhutbco,

B fvg erbgojs,

B fm ncostjgot foj

B `fvg f sgosg ce `cmg.

Z`gy sncrgj twbng, cong ecr hgecrg t`gy rgngbvgj suppcrt ercm Bonausbco

foj t`g sgncoj tbmg ecr ocw.

Bojbvbjufa botgrvbgws wgrg nfrrbgj cut wbt` rcui`ay cog t`brj ce t`csg

suppcrtgj hy t`g crifobsftbco. F eurt`gr sfmpag ce stf mgmhgrs,

ncmmbssbcogrs foj efmbay mgmhgrs wgrg botgrvbgwgj hy p`cog cr bo f

ecnus ircup foj foct`gr sfmpag ce 87 stfkg`cajgrs wfs ncosuatgj ft t`g

Bonausbco `cwnfsg gvgot bo Duog.


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EbojboisBt bs nagfr t`ft t`grg `fvg hggo `uig bmprcvgmgots ecr gvgry bojbvbjufa

botgrvbgwgj, wbt` fvgrfig sncrgs mcvboi ercm 8 tc 5. Cog ce t`g egw

gxfmpags w`grg t`g jftf pfttgro n`foigs, wfs w`go wg acckgj ft scmg

ce t`g ogwgr, ycuoigr nabgots w`c frg stbaa ft `cmg. Z`gy frg fargfjy

stfrtboi ercm f pcbot ce `fvboi f sgosg ce `cmg foj hgacoiboi, ygt t`grg

frg stbaa ncosbjgrfhag bonrgfsgs bo sncrgs ecr `fppbogss, n`cbngs, erggjcm

foj mfkboi f ncotrbhutbco.

Z`csg nabgots w`c nfmg ercm Agoocx Nfstag `cspbtfa crbibofaay `fj

pfrtbnuafray acw sncrgs ecr abeg hgecrg Bonausbco. Z`g jbgrgong hgtwggo

abeg bo Agoocx Nfstag foj hgboi suppcrtgj tc abvg bo t`g ncmmuobty wfs sc

mfrkgj t`ft mcst wgot ercm < tc 9 co famcst gvgry cutncmg.

Z`csg botgrvbgwgj `fj f wgfat` ce stcrbgs, w`bn` baaustrftgj t`g jbgrgongs

t`gy wgrg gxpgrbgonboi bo t`gbr cwo abvgs, cr t`ft t`gy sfw bo t`g abvgs

ce t`csg t`gy acvgj cr wgrg suppcrtboi. Z`gbr stcrbgs ecnusgj frcuoj

bonrgfsboi ncostjgong, mfkboi erbgojs, hgboi bonaujgj bo t`g ncmmuobty

foj mfkboi f ncotrbhutbco.

Z`g stfkg`cajgrs ft t`g ^`cwnfsg Gvgot wgrg fskgj tc bjgotbey w`ft bt

wfs t`ft mfjg t`g jbgrgong bo pgcpags abvgs. >8% ce t`g jbgrgong wfs

fttrbhutgj tc Bonausbco wbt` ct`gr sbiobstnfot efntcrs hgboi4 efmbay, erbgojs

foj pfrtbnbpftbco bo scnbfa fntbvbtbgs.

Faa botgrvbgwggs wgrg fskgj tc bjgotbey w`ft Bonausbco jcgs t`ft mfkgs

f jbgrgong. Z`gbr foswgrs bonaujgj4 hgabgvboi bo pgcpag, w`bn` gofhags

t`gm tc hgabgvg bo t`gmsgavgs; rgnciobzboi t`ft t`csg t`gy suppcrt oggj

tc stoj mgfoboi foj purpcsg bo t`gbr abvgs; hgboi t`grg ecr t`g acoi `fua

foj tfkboi rbsks.

Bonausbco wgrg sggo fs jbgrgot ercm ct`gr prcvbjgrs hy mfoy nfrgrs.

Nfrgrs octgj Bonausbco fjcptgj f nrgftbvg fpprcfn`, wgrg nfrgeua fhcut

mftn`boi stf, prcvbjg ncosbstgony foj suppcrtboi nbrnags ce erbgojs. Z`gy

wgrg kggo tc prcmctg gqubty foj tc gofhag t`csg t`gy suppcrt tc hg bo

ncotrca fs mun` fs pcssbhag.

Bonausbco `fs hggo qubnk tc fjfpt tc n`foigs bo t`g ncotgxt. Z`gbr

fpprcfn` `fs fawfys hggo pgrsco ngotrgj, hut bo rgngot ygfrs t`gy `fvg

s`frpgogj t`gbr ecnus co pgrscofa cutncmgs ecr bojbvbjufas. Bonausbco bs

rgnciobzgj hy ncmmbssbcogrs fs rgjunboi t`g oggj ecr ct`gr sgrvbngs sun`


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68%

6>%

6:%

88%

9%

0%:%

Ebiurg : 8> dujigmgots fhcut w`c mfjg t`g jbgrgong

Faa botgrvbgwggs, bonaujboi fmbabgs foj ncmmbssbcogrs, wgrg fskgj spgnbstnfaay w`ft

Bonausbco jcgs t`ft mfkgs f jbgrgong. Zgbr foswgrs `fvg hggo ircupgj uojgr t`g

caacwboi gfjbois.

. HGABGUBOI BO \GC\AG

^gvgrfa pgcpag spckg c `cw Bonausbco hgabgvgs bo t`g pgcpag bt suppcrts. Cog ycuoi

wcmfo summgj bt up4 Hgabgvboi bo t`g pgrsco ycu ncuaj hg t`fts w`ft bs jbgrgot

fhcut Bonausbco. @fvboi Bonausbco hgabgvg bo `gr faacwgj `gr tc hgabgvg bo `grsga. Ocw

s`g `fs f hcyrbgoj, f `cusg foj f ncmpagtgay ogw nbrnag c rbgojs. ^`g fttrbhutgs mun`

c t`bs tc cog pfrtbnuafr wcrkgr w`c `gapgj mg ncmg cut c my s`gaa. Ecr cog Nfrg

Mfofigr Bonausbco frg fawfys pcsbtbvg.

. MGFOBOI FOJ \WX\C^G

Mfoy c t`g stcrbgs wg `gfrj s`cwgj `cw Bonausbco wfs ncostfotay sggkboi wfys tc

prcmctg f sgosg c mgfoboi foj purpcsg bo pgcpags abvgs. Cog mfo, w`c `fs hggo

suppcrtgj hy Bonausbco cr 67 ygfrs, wfs trgftgj tc f surprbsg bi`t bo fo fgrcpafog fs f

ngaghrftbco.

@g jgsnrbhgj t`bs bonbjgot bo scmg jgtfba foj nconaujgj4

B gat abkg B `fj jbgj foj icog tc `gfvgo, B put my fbt` bo Bonausbco, B cuoj myscua.


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BOJBUBJWFA ^GXUBNG EWOJ^|KGR EFNZCX^


85

. HGBOI Z@GXG ECX Z@G ACOI @FWA

^cmg c t`g bojbvbjufas suppcrtgj hy Bonausbco `fvg vgry `bi` suppcrt oggjs foj

hg`fvbcur t`ft rgfaay n`faagoigs sgrvbngs.

Bonausbco jcot ibvg up fs cog Nfrg Mfofigr gxpafbogj4

Bt's rcuoj bo nbrnags oct ogngssfrbay wbt` foy prcirgssbco. ^bx ygfrs co wg frgbo t`g sfmg pafng fs ft t`g hgibooboi bo tgrms c icfas. Hut.. s`g bs fhag tc hgbo t`g sfmg tgofony, foj `fs sustfbogj t`ft abg.. foj t`fts hggo f struiiag.^`g jcgsot kocw w`ft s`g wfots. Bonausbco frg bmfiboftbvg, vgry fvfbafhagfoj ncmg up wbt` bjgfs c `cw tc suppcrt `gr. Zgrg bsot f scautbco cr `gr, btbs rgfaay fhcut suppcrtboi `gr foj prctgntboi `gr rcm bt igttboi wcrsg... ^`g bssgnurg bo t`g kocwagjig t`ft Bonausbco bs t`grg cr `gr foj t`gy ic cut c t`g wfybo ngaghrftboi `gr fssgts

. ZFKBOI XB^K^Bonausbco goncurfigs t`csg t`gy suppcrt tc tfkg rbsks, tc mcvg hgycoj t`gbr ncmcrt

zcogs foj tc strgtn` t`gmsgavgs. Zg crifobsftbco bs boocvftbvg w`go bt ncmgs tc

mfofiboi rbsk. Ecr gxfmpag wbt` cog pgrsco w`c wfs uofhag tc mfofig t`gbr cwo

tgofony, foj wfs t`grgcrg hgboi ncostfotay mcvgj rcm `cusg tc `cusg, Bonausbco tcck

t`g rbsk c hgncmboi t`gbr afojacrj. ^bong t`ft t`g tbmg Bonausbco `fs suppcrtgj t`g

bojbvbjufa tc mfbotfbo t`gbr cwo tgofony.

Z`bs fttbtujg tc rbsk tfkboi bs `bi`ay vfaugj hy sgvgrfa pfrgots4

Zgy jcot wrfp `bm bo ncttco wcca t`gy jcot trgft `bm abkg f hfhy. Hgnfusg c

t`g rbsks t`gy tfkg, t`g jbgrgong t`gy `fvg mfjg bo `bm bs 6


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80

. ^W\\CXZBOI NBXNAG^ CE EXBGOJ^

^gvgrfa pgcpag suppcrtgj hy Bonausbco `fvg f Nbrnag ce Erbgojs, w`bn` wfs vgry bmpcrtfot

bo t`gbr abvgs. Cog ncmmbssbcogr spckg c `gr ogbi`hcur hgboi bovcavgj bo scmgcogs

Nbrnag. ^`g `fj octbngj `cw mun` t`g bojbvbjufa ft t`g ngotrg c t`ft Nbrnaghgogsttgj

rcm t`g bonausbco foj suppcrt s`g ict.Nbrnagsfrg uojcuhtgjay trfoscrmftbvg w`go t`gy wcrk wgaa, hut t`gy frg `frj tc sgt up.

Zg stf w`c tcck pfrt bo t`g cnus ircup `bi`abi`tgj t`bs fs f pfrtbnuafray n`faagoiboi

frgf nbrnags frg `frj foj bt tfkgs f acoi tbmg.

Zgy fasc `bi`abi`tgj t`ft `gapboi pgcpag jgvgacp igoubog rbgojs bs fo coicboi

struiiag.

Z`grg bs scmg ncongro fhcut stf hgncmboi pgcpag erbgojs4

^tf s`cuajot hg sfyboi tc pgcpag Bm ycur rbgoj.

Cog ncmmbssbcogr gxprgssgj ncongro fhcut t`bs foj t`g gmctbcofa rbsks bovcavgj w`gostf hgncmg tcc nacsg tc bojbvbjufas foj t`go mcvg co. Co t`g ct`gr `foj bt bs nagfr rcm

t`g stcrbgs wg `gfrj t`ft scmg stf foj t`gbr fmbabgs jgvgacp igoubog mutufa rbgojs`bps

wbt` t`g pgcpag t`gy suppcrt.

Cog stf ecnus ircup mgmhgr sfbj4

Zgrg bs mcrg wcrk tc jc bo t`g crifobsftbco tc wcrk cut `cw tc gxprgss faa t`bs.

Zg oggj tc bovgstbiftg t`gsg bssugs urt`gr `fs hggo rgnciobzgj hy Bonausbco foj ct`gr

crifobsftbcos wbt` f sbmbafr vfaug hfsg foj gt`cs. Fatrum `fs hggo fskgj tc uojgrtfkg

scmg rgsgfrn` foj prcvbjg rgncmmgojftbcos.

. HGBOI NXGFZBUG

Bonausbco wgrg sggo fs vgry nrgftbvg bo t`gbr fpprcfn`. Cog c t`g pggr rgsgfrn`grs

spckg fhcut `cw `g igts tfoiagj up foj bs suppcrtgj tc igt uotfoiagj. Zbs suppcrt bsot

fawfys prcvbjgj fng tc fng. ^tf ncmmgotgj t`ft t`gy spgoj f act c tbmg jg-gsnfaftboi

sbtuftbcos foj n`fttboi co t`g p`cog.

Nrgftbvbty wfs ncmmgotgj co hy ncmmbssbcogrs tcc.

Zgrg bs f act c t`bokboi foj bjgfs nrgftbco cr ncotrbhutboi tc t`g wcraj t`fticgs co bo Bonausbco.

. HGBOI JBEEGXGOZ

Bonausbco frg sggo hy bojbvbjufas foj fmbabgs fs jbgrgot tc ct`gr prcvbjgrs. Cog

pggr rgsgfrn`gr w`c `fj botgrvbgwgj sgvgrfa prcvbjgrs friugj strcoiay t`ft s`g n`csg

Bonausbco hgnfusg t`gy cgrgj suppcrt w`bn` rgfaay cnusgj frcuoj `gr.

Cog efmbay mgmhgr ncmmgotgj4

Bts abkg n`fak foj n`ggsg. Zgy acck fegr my sco t`g wfy B wcuaj acck fegr my

sco.


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BOJBUBJWFA ^GXUBNG EWOJ^ |KGR EFNZCX^


82

. FJF\ZBOI ZC N@FOIG

Bonausbco `fvg f strcoi rgncrj ft hgboi gxbhag gocui` tc fjfpt tc n`foig vgry wgaa.

Zgrg bs f ncotboufa gxpgntftbco c stf t`ft t`gy wbaa kggp agfroboi foj qugstbcoboi

t`gbr fssumptbcos fhcut bojbvbjufas, fjfptboi t`gbr fpprcfn` fs t`gy agfro mcrg fhcut

t`g pgrsco foj fs t`ft pgrsco n`foigs. ^tf foj t`g crifobsftbco bo igogrfa frg vgrycpgo tc ogw wfys c jcboi t`boi. Cog wcmfo tfakgj cpgoay fhcut n`foiboi `gr suppcrt

frrfoigmgots sc t`ft s`g nfo pfy `gr rbgoj bostgfj c hgboi suppcrtgj hy Bonausbco.

Fat`cui` t`bs bs ygt tc tfkg pafng, bt bs hgboi ncosbjgrgj.

Bonausbco frg fasc iccj ft fjfptboi tc n`foigs bo t`g ncotgxt bonaujboi t`csg w`bn`

`fvg fnncmpfobgj \grscofabsftbco foj ga-Jbrgntgj uppcrt.

Cog ncmmbssbcogr sfbj t`ft

Bonausbco `fojagj t`g n`foig rgfaay wgaa, prcjunboi sga-gvfauftbcos fojcutncmg hfsgj suppcrt pafos, bo t`g s`crt tbmgsnfag.

Foct`gr ncmmbssbcogr ncmmgotgj4

Bonausbco frg rgfaay iccj ft tfkboi Jbrgnt \fymgots foj `gapboi pgcpag mfofighujigts. C t`g crifobsftbcos w`c `fvg hggo frcuoj cr f w`bag t`gy `fvg rgfaay

irfspgj t`g ogttag.

^tf ncmmgotgj t`ft fat`cui` t`gy t`cui`t t`ft t`g n`foig `fj icog smcct`ay bo scmg

frgfs bo ct`grs bt `fj hggo, fnncmpfobgj hy strboigot nuts , w`bn` `fj nfusgj prchagms

cr bojbvbjufas foj t`gbr fmbabgs.

Zg n`foigs bo uojboi frrfoigmgots, w`bn` wbaa tfkg pafng w`go Bojbvbjufa Hujigts

ncmg bo, wbaa gofhag Bonausbco tc uaay utbabzg t`g bojbvbjufabzgj uojboi systgm bt `fs

cpgrftgj sbong bts bongptbco. Bt bs nurrgotay pbactboi f ncmputgr hfsgj mgt`cj t`ft gofhagsgvgrycog t`gy suppcrt tc `fvg rgfa tbmg jgnbsbco mfkboi ft t`gbr stoigr tbps. ^c t`ft fs

f pgrsco jgnbjgs w`ft t`gy oggj cr wfot tc jc, t`g ncmputgr nfo bostfotay ibvg t`gm f

hrgfk jcwo c t`g bmpfnt t`ft jgnbsbco `fs co t`gbr hujigt. Ft t`g mcmgot mfoy stf

frg struiiaboi tc uojgrstfoj t`g ogw systgm.

Bo Ocrt` Afofrks`brg Bonausbco bs wgaa uojgrstccj foj vfaugj. Zg ncmmbssbcogr

spckg fhcut Bonausbco hgboi fhag tc fn`bgvg 'hcojboi oct dust hrbjiboi scnbfa nfpbtfa. @g

gxpafbogj t`ft Bonausbco frg strst c faa, vgry iccj ft `gapboi pgcpag wbt` trfosbtbco, foj

t`go sgttaboi, `gapboi pgcpag hubaj f sgosg c `cmg foj hgacoiboi. Zgsg frg t`g hubajboi

hacnks c hcojboi. ^gncojay Bonausbco bs vgry iccj ft `gapboi pgcpag mfkg t`g mcst c

t`gbr abvgs, jgvgacpboi rbgojs, n`cbngs, rggjcm foj ncotrbhutboi tc scnbgty bo t`g hgst

wfy t`gy nfo. Bo ct`gr wcrjs hgboi faa t`ft t`gy nfo hg. Zbs ncuaj hg uojgrstccj fs

hrbjiboi wcrk bo f scnbfa nfpbtfa pfrfjbim.

Ybt`bo Ocrt` Afofrks`brg Bonausbco frg sggo fs f igogrbn suppcrt prcvbjgr fhag tc

wcrk wbt` foycog. Hut t`grg bs oc gvbjgong tc s`cw t`ft t`gy frg ncosbjgrgj bo t`bs wfy

hy Iafsicw ncmmbssbcogrs, w`c strcoiay bjgotby Bonausbco wbt` pgcpag wbt` agfroboi

jbsfhbabtbgs.


32/49



>8

BM\FNZ

XGNCMMGOJFZBCO^Ft cur stofa mggtboi wbt` t`g Boqubry Ircup fs f tgfm,

wg ncosbjgrgj t`g stojbois foj nfmg up wbt` f sgrbgs ce

rgncmmgojftbcos.

. HCWOJFXBG^

Bt wfs botgrgstboi t`ft t`bs wfs oct fo frgf `bi`abi`tgj hy gbt`gr bojbvbjufas cr t`gbrfmbabgs, hut bt wfs fo frgf t`ft ifvg hct` sgvgrfa stf, foj cog ncmmbssbcogr, nfusg cr

ncongro. Zgy gat t`ft mcrg wcrk oggjs tc hg jcog hy t`g crifobsftbco co t`g rbgojs`bp

pcabny, kggpboi bo mboj hct` t`g `uig pctgotbfa cr ncoogntbco prcvbjgj hy stf foj

t`gbr fmbabgs, foj ft t`g sfmg tbmg t`g rbsk c prgtgong foj nfusboi uojug pfbo tc

bojbvbjufas.

Zg Boqubry Ircup gat t`ft bt wfs tbmg t`ft t`bs bssug wfs acckgj ft fifbo wbt` rgs`

gygs. Zg ncotgxt bs bmpcrtfot foj `fs n`foigj. Bo t`g gfray jfys w`go pgcpag wgrg

mcvboi cut c Agoocx Nfstag, stf wgrg gxpabnbtay goncurfigj tc usg t`gbr `chhbgs,

botgrgsts foj ncoogntbcos tc `gap t`g pgcpag t`gy suppcrt tc jgvgacp ogtwcrks

foj rbgojs`bps. @cwgvgr ocw, mcst c t`g pgcpag ncmboi tc Bonausbco frg oct

bostbtutbcofabsgj foj `fvg mcrg ncmmuobty, fmbay cr ogtwcrk ncoogntbcos tc hubaj co.Zgrg bs stbaa f sbiobstnfot oggj tc jgvgacp t`gsg, hut agss oggj tc prcvbjg t`gm.

Bt bs cur rggntbco t`ft gxbhbabty frcuoj hcuojfrbgs bs cog c Bonausbcos kgy strgoit`s,

pfrt c w`ft mfkgs bt nuttboi gjig foj mcst bmpcrtfotay, pfrt c w`ft `fs t`g mcst

bmpfnt co t`g abvgs c bojbvbjufas.

Fatrumbs fargfjy bovgstbiftboi t`bs bssug foj bt wbaa hg bmpcrtfot cr foy stojbois rcm

t`gbr stujy tc hg jbsnussgj hy t`g w`cag crifobsftbco. F tbmg-abmbtgj boqubry ncuaj hg

bobtbftgj, hfsgj co f systgm c coicboi rggntbco ft gvgry agvga c t`g crifobsftbco co

w`ft bs hgboi agfrogj fhcut suppcrtboi bojbvbjufas tc stoj acvg foj rbgojs`bp, kggpboi

sfg w`bast stbaa gxpgrbgonboi t`g dcy foj pfbo w`bn` bs f ofturfa pfrt c abg. Bo t`bs wfy

t`g vcbngs c stf, fmbabgs foj t`g bojbvbjufas t`gmsgavgs wcuaj faa hg `gfrj.

. MFZN@BOI

Zg Boqubry Ircup wfs strunk hy t`g strcoi gvbjgong, w`bn` s`cws `cw iccj

Bonausbco frg hct` ft mftn`boi foj ft crmboi hfafongj tgfms. Acckboi tc t`g uturg,

fs Bojbvbjufabsgj Hujigts hgncmg t`g ocrm, t`g bojbvbjufa wbaa `fvg mcrg n`cbng

foj ncotrca cvgr t`gbr tgfm. Zgy gat t`ft mfoy bojbvbjufas wbaa oggj suppcrt tc tfkg

mcrg ncotrca, foj fttgotbco oggjs tc hg pfbj ocw tc fnbabtftboi ncovgrsftbcos wbt` faa

bojbvbjufas co t`g scrt c tgfm t`gy wfot. ^tf wbaa oggj tc bmprcvg t`gbr uojgrstfojboi

c t`g ogw stofonbfa frrfoigmgots bo crjgr tc suppcrt bojbvbjufas mfkg bocrmgj

jgnbsbcos fhcut t`gbr nfrg foj suppcrt.


35/49

BOJBUBJWFA ^GXUBNG EWOJ^ |BM\FNZ XG NCMMGOJFZBCO^


>>

. XGJWNBOI ^W\\CXZ

Cog nfrg mfofigr wfs oct ncovbongj t`ft t`g agvgas c suppcrt prcvbjgj cr scmg

bojbvbjufas wgrg oggjgj. Zbs bs chvbcusay f sgosbtbvg frgf hct` cr bojbvbjufas foj t`gbr

fmbabgs. Bonausbco `fs hggo f strcoi fjvcnftg, cppcsboi nuts bo suppcrt, w`bn` bt t`boks

wcuaj jfmfig bojbvbjufas. Zbs wcrk oggjs tc ncotboug. Hut bt oggjs tc hg hfafongj hyt`g jbstrbhutbco c gvbjgong (abkg t`g tfhag bonaujgj fhcvg) w`bn` s`cws t`ft w`grgvgr

pcssbhag, nuts frg mfjg tc suppcrt agvgas bo t`g hgst botgrgsts c t`g bojbvbjufa.

. CWZNCMG^ ECNW^GJ

Zg Boqubry Ircup mgmhgrs wgrg pagfsgj tc octg t`ft stf uojgrstccj t`gbr suppcrt fs

hgboi cnusgj co cutncmgs foj t`cui`t t`ft t`bs bs f nfusg cr ngaghrftbco.

\gcpag Bonausbco wcrk cr jcot tfak fhcut cutncmgs hut mcrg fhcut t`bois B wfot tc

hg jcboi foj t`gsg frg cego gxprgssgj fs fntbvbtbgs cr tfsks. ^c bt bs oct fawfys gfsy tc sgg

w`ft bmpfnt tfkboi pfrt bo t`gsg fntbvbtbgs co f jfbay hfsbs, `fs bo t`g acoi tgrm.Yg gat t`ft bt bs bmpcrtfot cr stf tc tfkg tbmg tc rggnt co t`g cutncmgs t`gy sgg

hgboi fn`bgvgj cr bojbvbjufas hct` wbt` t`g pgrsco t`gmsgavgs, t`gbr fmbay, foj wbt`

ct`grs bo t`g crifobsftbco.

Zbs kboj c crifobsftbcofa rgvbgw oggjs tc hg hubat bo co f rgiuafr hfsbs. Bt gofhags t`g

crifobsftbco tc rgfaay rggnt co w`ft n`foigs frg `fppgoboi w`ft bs t`g bmpfnt c t`g

n`foigs.

Ecr bostfong rgngotay fo bojbvbjufa fn`bgvgj cog c t`gbr icfas tc ic up bo f `gabncptgr.

Zbs wfs f `uig fn`bgvgmgot, bo bts cwo rbi`t. @cwgvgr bt bs t`g rgsuatfot ircwt` bo t`g

pgrscos ncostjgong foj sga gstggm, foj t`gbr pgrngptbcos fhcut t`gbr stftus foj fhbabty,

w`bn` frg fasc rgmfrkfhag.

. YCXKBOI YBZ@ EFMBABG^

Fat`cui` mcst fmbay mgmhgrs wg spckg tc wgrg vgry suppcrtbvg c Bonausbco, t`grg wgrg

f gw w`c gxprgssgj ncongros fhcut t`gbr acvgj cogs, foj rgsgrvftbcos fhcut t`g nrgftbvg

gt`cs c t`g crifobsftbco. Bonausbco ncuaj jc mcrg tc prbcrbtbsg bts wcrk wbt` fmbabgs, tc

gosurg t`ft bt rgfaay `gfrs t`gbr foxbgtbgs foj jcgs bts hgst tc faafy t`gm. Zcsg mgmhgrs

c stf foj hcfrj w`c frg nfrgrs t`gmsgavgs nfo usg t`gbr cwo gxpgrbgong tc iccj ggnt

`grg. Fs Bojbvbjufa Hujigts hgncmg mcrg ncmmco, fmbabgs wbaa hgncmg ncmmbssbcogrs

bo t`gbr cwo rbi`t foj wbaa rgfaay oggj tc uojgrstfoj t`g vfaugs foj gt`cs w`bn` uojgrabg

t`g suppcrt prcvbjgj hy Bonausbco.

. XGJWNGJ W^G CE CZ@GX ^GXUBNG^

Fat`cui` wg `gfrj scmg gvbjgong fhcut t`g prgvgotftbvg wcrk t`ft Bonausbco jcgs, foj

t`g suppcrt bt ibvgs tc ct`gr sgrvbngs (gi. Nrbmbofa Dustbng), bt bs `frj ft t`bs stfig, tc put

foy stiurgs tc t`bs. Cog frgf w`bn` wg gat ncuaj jc wbt` mcrg gxpacrftbco, wfs t`g wcrk

stf jc wbt` pgcpag t`gy suppcrt co `gfat` bssugs. Zcsg suppcrtgj hy Bonausbco frg

pgcpag w`c wcuaj hg sggo hy `gfat` bmprcvgmgot prcgssbcofas fs sugrboi rcm `gfat`

bogqufabtbgs, foj bt mbi`t hg pcssbhag t`ft t`grg bs mcrg suppcrt fvfbafhag tc fjjrgss t`gsg

rcm t`g Ncmmuobty @gfat` foj ^cnbfa Nfrg \frtogrs`bp.


36/49

BOJBUBJWFA ^GXUBNG EWOJ^|BM\FNZ XG NCMMGOJFZBCO^


>:

. HGBOI F IGOGXBN \XCUBJGX

Zg cutncmgs hfsgj, pgrsco ngotrgj fpprcfn` fjcptgj hy Bonausbco mgfos t`ft bt nfo

gfsbay tfbacr t`g suppcrt bt prcvbjgs tc foy bojbvbjufa. Zbs bs wgaa uojgrstccj hy Ocrt`

Afofrks`brg ncmmbssbcogrs, hut oct hy Iafsicw ncmmbssbcogrs, w`c stbaa sgg t`g

crifobsftbco fs cnusboi bts suppcrt co pgcpag wbt` agfroboi jbsfhbabtbgs. Fs wg mcvg botcf ncotgxt w`grg faa bojbvbjufas wbaa hg purn`fsboi t`gbr cwo sgrvbngs, Bonausbco oggjs tc

hgncmg mcrg fjgpt ft frtbnuaftboi w`c bt bs fhag tc suppcrt foj `cw.

. ^ZFRBOI ^MFAA HWZ GP\FOJBOI \XCUB^BCO

Bonausbco `fs hubat bts rgputftbco co pgrsco ngotrgj suppcrt cr bojbvbjufas foj bt bs

rgspgntgj hy ncmmbssbcogrs cr turoboi jcwo wcrk bt ggas bt ncuajot jc wgaa. Zg

Jbrgntcr tcaj us t`ft s`g "oggjgj tc kocw gvgrycog ycu nfot `caj mcrg t`fo 5< pgcpag

bo ycur `gfj." @cwgvgr t`grg frg cppcrtuobtbgs cr Bonausbco tc gxpfoj foj ft t`g sfmg

tbmg, mfbotfbo bts ncmmbtmgot tc stfyboi smfaa. Zbs ncuaj hg t`rcui` jgvgacpboi t`ghrckgrfig pbact nurrgotay hgboi uojgrtfkgo wbt` ycuoi pgcpag bo Ocrt` Afofrks`brg,

cr hy prcvbjboi ncosuatfony co t`g jgvgacpmgot c pgrsco ngotrgj prfntbng bo ct`gr

prcvbjgrs, stftutcry foj vcauotfry.

. ^ZFEE ^FZB^EFNZBCO FOJ ^ZFEE OGGJ^

Zg gxbhag fpprcfn` cgrgj hy Bonausbco ncuaj pctgotbfaay ncmg ft f `bi` ncst tc stf.

Mfofigrs `fvg fargfjy gxprgssgj botgrgst bo uojgrtfkboi f survgy wbt` stf, tc `gfr t`gbr

vbgws co w`ft bs wcrkboi bo t`g crifobsftbco, w`ft ncuaj hg bmprcvgj foj w`ft suppcrt

foj trfboboi wcuaj go`fong t`gbr pgrcrmfong.


37/49

BOJBUBJWFA ^GXUBNG EWOJ^ |\XCNG^^ EBOJBOI^


>7

\XCNG^^ EBOJBOI^

Z`g pfrtbnbpftbvg Boqubry \rcngss wfs strunturgj hct` tc ift`gr fsmun` boecrmftbco fs pcssbhag co t`g bmpfnt ce Bonausbcos wcrk,

foj tc gosurg t`ft faa t`csg w`c tcck pfrt, agfrogj ercm t`g

prcngss foj godcygj t`gbr gxpgrbgong.

Zg pggr rgsgfrn`grs ncotrbhutgj f `uig fmcuot, hct` rcm t`gbr gxpgrbgong, rcm t`g

wfy t`gy wgrg fhag tc rgaftg tc t`csg hgboi botgrvbgwgj, foj rcm t`gbr fofaytbn skbaas.

Zgbr pfssbco foj suppcrt cr Bonausbco wfs gvbjgot t`rcui`cut. Zgy wgrg oct fawfys

fhag tc fttgoj gvgry mggtboi hut t`grg wfs f sunbgot rgprgsgotftbco t`rcui`cut, gxngpt

bo t`g afst mggtboi w`go t`gbr fhsgong (cr f vfrbgty c rgfscos) wfs rgfaay gat.

Bt wfs nagfr t`ft t`gy hct` agfrogj ercm t`g prcngss foj godcygj bt4

Zg botgrvbgwboi prcngss nfo hg qubtg cvgrw`gamboi tc `gfr w`grg pgcpag wgrgft. B jbjot kocw `cw hfj t`g bostbtutbcos ncuaj hg. (pggr rgsgfrn`gr)

B `fj f sprboi bo my stgp B fm stbaa tfakboi fhcut `bm. (pggr rgsgfrn`gr)

Co t`g w`cag, t`g pgcpag botgrvbgwgj godcygj hgboi fskgj. Gvgrycog wfs gxpgrbgongj

fs ecrt`ncmboi, cpgo foj pcsbtbvg.

Bt wfs f iccj gxpgrbgong tc ncojunt t`g botgrvbgws cr sgrvbngs t`ft frgot cogscog kocws.

Bt wfs f prbvbagig tc `gfr jbrgntay rcm pgcpag wg wcrk cr. (Boqubry Ircupmgmhgr)

Zg gvfauftbco rfmgwcrk wfs f hgspckg tcca, jgvgacpgj hy t`g mgmhgrs c t`g Boqubry

Ircup tc rggnt w`ft t`gy pgrngbvgj tc hg t`g cutncmgs c t`g wcrk Bonausbco jcgs bo

8. Bt wfs tgstgj t`rcui` t`g gvfauftbco prcngss btsga foj wfs wgaa-rgngbvgj. Bt faacws

cr scmg gxbhbabty bo t`ft cutncmgs t`ft frg bmpcrtfot tc bojbvbjufas nfo hg fjjgj.

Bt fasc `fs mun` bo ncmmco wbt` t`g Kgys tc Nbtbzgos`bpfoj trfnks wgaa fifbost t`g

vfaugs foj prbonbpags cutabogj bo t`g ^gae-Jbrgntgj uppcrt Iubjfong(^ga-jbrgntgj

^uppcrt4 F Oftbcofa ^trftgiy cr ^nctafoj, ^ncttbs` Icvgromgot, 8


38/49

BOJBUBJWFA ^GXUBNG EWOJ^|\XCNG^^ XG NCMMGOJFZBCO^


>5

\XCNG^^

XGNCMMGOJFZBCO^Hubajboi co t`g gxpgrbgong ce t`bs t`brj gvfauftbco ce Bonausbco

t`grg frg scmg bmpcrtfot agsscos ecr euturg rgsgfrn`.

. ^ZFEE ZXFBOBOI FOJ JGUGAC\MGOZ

Bt bs nagfray gssgotbfa t`ft bojbvbjufa cutncmgs s`cuaj hg igogrftgj, hy bojbvbjufas

t`gmsgavgs, fs bo t`g Cutncmgs Hfsgj ^uppcrt \afo fargfjy fjcptgj hy Bonausbco, fojt`ft fo cutncmgs rfmgwcrk s`cuaj hg tfbacrgj tc t`g crifobsftbco, fs bt `fs hggo cr

t`bs gvfauftbco. Ft t`g sfmg tbmg t`g crifobsftbco oggjs tc hg fwfrg c cutncmgs t`ft

frg hgboi fjvcnftgj cr pgcpag rgngbvboi suppcrt ft f oftbcofa agvga, foj faa stf oggj tc

uojgrstfoj hgst prfntbng bo cutncmg t`bokboi fs rgprgsgotgj hy t`g Kgys tc Nbtbzgos`bp,

t`g ^gosgs Erfmgwcrkfoj Zfakboi \cbots. Zbs mfy rgqubrg spgnbstn trfboboi foj coicboi

fwfrgogss rfbsboi.

. XG\GZBZBCO CE Z@G \XCNG^^

Zg gvfauftbco prcvbjgs f hfsgabog cr t`g 8: bojbvbjufas w`c usgj bt. Zg Boqubry

Ircup rgncmmgojgj t`ft bt bs usgj fs sun` foj t`ft t`gsg bojbvbjufas frg botgrvbgwgjfifbo bo 60 mcot`s 8 ygfrs tc sgg `cw t`gbr sncrgs `fvg n`foigj. Zbs wbaa gofhag t`g

crifobsftbco tc trfnk bmprcvgmgots co fo coicboi hfsbs. Ecr t`csg w`c `fj prgvbcusay

abvgj bo bostbtutbcos t`g sncrgs t`bs tbmg wgrg fifbost w`ft mfoy pgrngbvgj tc hg f vgry

acw hfsgabog. Bo 8


39/49

BOJBUBJWFA ^GXUBNG EWOJ^ |C\\CXZWOBZBG^


>9

C\\CXZWOBZBG^

Xggntboi co Bonausbco's `bstcry, gxpgrbgong foj t`g gmgriboigovbrcomgot bt bs pcssbhag tc bjgotbey scmg bmpcrtfot cppcrtuobtbgs

ecr t`g euturg.

. HGBOI \GX^CO NGOZXGJ

Bonausbco `fs fawfys hggo f prcirgssbvg crifobsftbco. Bt bovgotgj t`g Bojbvbjufa ^grvbng

Euoj fpprcfn` mfoy ygfrs hgcrg bt wfs gos`rbogj bo agibsaftbco. Bt `fs fawfys wcrkgj

`frj ft hgboi pgrsco-ngotrgj foj `fs mun` iccj prfntbng tc s`frg wbt` ct`gr prcvbjgrs

foj pfrtbnuafray wbt` t`g O@^, w`grg t`g jrbvg cr pgrsco-ngotrgj prfntbng bs ocw f kgypfrt c t`g Vufabty ^trftgiy.

Zg crifobsftbco mfy wbs` tc ncosbjgr wfys bo w`bn` bt mbi`t s`frg hubaj co bts

rgputftbco foj s`frg bts gxpgrtbsg wbt` ct`grs bo t`g sgntcr, pfrtbnuafray t`csg wcrkboi cr

stftutcry sgrvbngs. Zbs wcuaj `fvg f oumhgr c hgogstts bonaujboi4 bmprcvboi fwfrgogss

c w`ft rgfa pgrsco ngotrgj prfntbng mgfos fnrcss t`g sgntcr; prcmctboi uojgrstfojboi

c w`ft Bonausbco stfojs cr wbt`bo t`g acnfa fut`crbty foj `gfat` foj pctgotbfaay hgboi f

scurng c boncmg igogrftbco cr t`g crifobsftbco.

. ^GAEJBXGNZGJ ^W\\CXZ

Zg ^ncttbs` Icvgromgot trftgiy co gae Jbrgntgj uppcrt (8


40/49

BOJBUBJWFA ^GXUBNG EWOJ^|C\\CXZWOBZBG^


>0

Vufabty ce Abeg \rcngss N`foig

Eggaboi sfeg Abstgogj tc Bmprcvgj ncostjgong/mcrfag

@fvboi t`bois tc jc @fvboi f sfy Bmprcvgj skbaas

^ggboi pgcpag Zrgftgj wbt` rgspgnt Bmprcvgj mchbabty

^tfyboi fs wgaa fs ycu nfo Xgspcojgj tc Xgjungj symptcms

Abvboi w`grg ycu wfot/fs ycuwfot

Xgabfhbabty

Jgfaboi wbt` stbimf fojjbsnrbmboftbco

Zfhag 8 Z`gZfakboi \cbots erfmgwcrk ecr cutncmgs

Bonausbco bs fargfjy nagfray wcrkboi tc t`gsg cutncmgs, co fo bojbvbjufa hfsbs, fs

jgmcostrftgj t`rcui` t`g gvfauftbco. Zg rfmgwcrk ncuaj crm f usgua hfsbs cr

fo crifobsftbcofa acibn mcjga bo w`bn` Bonausbco jgmcostrftgs `cw bt fn`bgvgs t`gsg

cutncmgs fnrcss t`g w`cag.

. \XGUGOZBCO

\rgvgotbco bs f kgy pfrt c puhabn sgntcr rgcrm. Bonausbco prcmctgs `gfat` foj wgaahgboi

t`rcui`cut bts wcrk. Fat`cui` bt nagfray prgvgots sgvgrfa c t`g bojbvbjufas bt suppcrts

rcm usboi mgotfa `gfat` foj bo scmg nfsgs nrbmbofa dustbng sgrvbngs, bt bs `frj tc

gvbjgong t`bs. Ogvgrt`gagss bt bs wcrt` wftn`boi cut cr foj jcnumgotboi w`grgvgrpcssbhag, pfrtbnuafray bo nfsgs w`grg f nagfr rgjuntbco bo t`g usg c ct`gr sgrvbngs cvgr

tbmg, nfo hg trfnkgj.

. FNZBUG NBZBTGO^@B\

^bmco Juy `fs rgngotay wrbttgo f pfpgr cr BXB^^ co Nbtbzgos`bp foj @umfo Xbi`ts bo

rgaftbco tc pgcpag wbt` jbsfhbabtbgs - Bmfiboboi t`g Euturg4 Nbtbzgos`bp.

@g cutabogs f vbsbco ecr scnbfa pcabny bo ^nctafoj, w`bn` bs ecuojgj co t`rgg prbonbpags4

6. Gqufabty- faa nbtbzgos frg gqufa, oct hy hgboi t`g sfmg, hut hy hgboi gqufa bo stftus,

gqufa bo jbiobty, wbt`bo t`g ncmmuobty.

8. Jbgrgong- nbtbzgos frg jbgrgot, t`gy hrboi tcigt`gr jbgrgot oggjs foj ibets, foj bt

bs ercm t`g rgspgnteua ncmhboftbco ce t`gsg t`ft ncmmuobty bs hubat.

>. Dustbng- nbtbzgos`bp bs fn`bgvgj hy f s`frgj ncmmbtmgot ce ncmmuobty tc trgft gfn`

ct`gr fs gqufas foj tc ecuoj bts afws foj bostbtutbcos upco t`ft gqufabty.

@g fsks us tc ncosbjgr4

@cw nfo wg hg f scnbgty w`grg gvgrycog bs suppcrtgj tc hg fo fntbvg nbtbzgo3


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BOJBUBJWFA ^GXUBNG EWOJ^ |C\\CXZWOBZBG^


>2

Zbs bs f nrunbfa qugstbco t`ft ncuaj hg fppabgj tc Bonausbco. @cw ncuaj gvgrycog w`c bs

suppcrtgj hy Bonausbco hg suppcrtgj tc tfkg up t`gbr rcag fs fo fntbvg nbtbzgo3 @cw wcuaj

wg oggj tc rgjgstog cur uojgrstfojboi c mfkboi f ncotrbhutbco cr t`bs tc hg t`g nfsg.

Bonausbco wcrks wbt` mfoy pgcpag w`c stbaa oggj tc stoj t`gbr pafng bo cur scnbgty foj hg

sggo fs ncotrbhutcrs fs wgaa fs rgngbvgrs c suppcrt.

Bonausbco wbt` bts bo`grgot hgabg bo t`g nfpfnbty foj ibegjogss c gvgry bojbvbjufa bs bofo bjgfa pcsbtbco tc ncotboug hct` tc wcrk co t`bs n`faagoig btsga, foj tc suppcrt ct`grs

tc jc sc.


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BOJBUBJWFA ^GXUBNG EWOJ^ |BOECXMFZBCO


:6

BOECXMFZBCO

Fjjbtbcofa aboksFatrum

www.fatrum.cri

Kgys tc Nbtbzgos`bp

www.kgystcnbtbzgos`bp.hacispct.nc.uk

^gosgs Erfmgwcrk

`ttp4//s`urf.s`u.fn.uk/80


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:>

Cur fpprcfn` bs pfrtbnbpftbvg, w`bn` mgfos t`ft wg uojgrtfkg cur wcrk

bo t`g spbrbt ce pfrtogrs`bp foj nc-nrgftbco, sc t`ft agfroboi foj t`g

cwogrs`bp ce pafos ecr euturg fntbco bs gmhgjjgj wbt`bo t`g bojbvbjufas

foj crifobzftbcos wbt` w`cm wg wcrk. Yg frg ncmmbttgj tc jgabvgrboi

`bi` qufabty wcrk co tbmg tc firggj cutncmgs foj wbt`bo hujigt.

Yg wgrg jgabi`tgj tc hg fskgj tc rgsgfrn` t`g bmpfnt ce Bonausbcos wcrk.

Yg `fvg fo fntbvg foj coicboi botgrgst, bo t`g dcurogy ce vfaugs agj

crifobsftbcos. Yg kocw t`ft bt bs t`g wfy vfaugs frg abvgj cut t`rcui`cut

fo crifobzftbco, t`ft gofhags faa ce us, fs vuaogrfhag pgcpag, tc `fvg t`g

ncostjgong tc abvg cur abvgs tc t`g euaa. Z`g hcaj wfy bo w`bn` Bonausbco

`fs rg-s`fpgj btsgae foj bs ncotboufaay boocvftboi bo abog wbt` bts pgrsco

ngotrgj prbonbpags, bs hct` fo bospbrftbco, foj f mcjga ce jyofmbn

agfjgrs`bp ecr t`g sgntcr.

www.fobmftgncosuatboi.cri.uk

Z`g Ngotrg ecr Ygaefrg XgecrmZ`g Ngotrg ecr Ygaefrg Xgecrm bs fo bojgpgojgot rgsgfrn` foj

jgvgacpmgot ogtwcrk. Bts fbm bs tc trfosecrm t`g nurrgot wgaefrg stftg sc

t`ft bt suppcrts nbtbzgos`bp, efmbay foj ncmmuobty. Bt wcrks hy jgvgacpboi

foj s`frboi scnbfa boocvftbcos foj bougonboi icvgromgot foj scnbgty tc

fn`bgvg ogngssfry rgecrms.

Zc stoj cut mcrg ic tc www.ngotrgecrwgaefrgrgecrm.cri

Yg prcjung f mcot`ay gmfba ogwsagttgr, be ycu wcuaj abkg tc suhsnrbhg tc

t`g abst pagfsg vbsbt4 hbt.ay/NeYX-suhsnrbhg

Rcu mbi`t abkg tc ecaacw us co twbttgr4 LNecrYX

Cr stoj us co Efnghcck `grg4 ngotrgecrwgaefrgrgecrm
http://www.animateconsulting.org.uk/http://www.centreforwelfarereform.org/http://bit.ly/CfWR-subscribehttps://twitter.com/CforWRhttps://www.facebook.com/centreforwelfarereformhttps://www.facebook.com/centreforwelfarereformhttps://twitter.com/CforWRhttp://bit.ly/CfWR-subscribehttp://www.centreforwelfarereform.org/http://www.animateconsulting.org.uk/


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BOJBUBJWFA ^GXUBNG EWOJ^|BOECXMFZBCO


::

Xgagvfot \uhabnftbcos

ZXFUGAABOI @C\GEWAAR

Z`grg bs oc bjgfa mcjga ce sgae-jbrgntgjsuppcrt - t`g boocvftbco bs stbaa ftfo gfray stfig. Z`bs rgpcrt jrfws

tcigt`gr agsscos ercm botgroftbcofahgst prfntbng tc suppcrt n`foig foj

boocvftbco bo cut` Fustrfabf. .

`ttp4//hbt.ay/trfv`cpg

\GX^COFAB^GJ ^W\\CXZ

^grvbng prcvbjgrs cetgo gap pgcpagwbt` jbsfhbabtbgs bo wfys t`ft tccbogxbhag. Z`bs rgpcrt jgsnrbhgsboocvftbvg wcrk tc prcvbjg igoubogaypgrscofabsgj suppcrt ecr pgcpag wbt`t`g mcst ncmpagx bmpfbrmgots.

`ttp4//hbt.ay/pgrscofabsgj-suppcrt

F EFBX HWJIGZ

@cw tc sgt t`g rbi`t hujigt ecr pgcpagtc ncotrca bs suhdgnt tc f abvgay jghftg

bo nctafoj. Z`bs jbsnussbco pfpgrcgrs t`cui`ts co t`g prbonbpags t`ft

s`cuaj uojgrpbo f efbr foj rgfscofhagsystgm ce pgrscofa hujigts..

`ttp4//hbt.ay/efbr-hujigt

OGY ^NXB\Z ECX NFXG

MFOFIGX^

Z`bs jbsnussbco pfpgr cutabogs `cw t`grcag ce t`g nfrg mfofigr nfo hg hgttgrjgsbiogj bo crjgr tc hg mcrg rgfabstbnfoj gmpcwgrboi.

`ttp4//hbt.ay/ogwsnrbptnm
http://bit.ly/travhopehttp://bit.ly/personalised-supporthttp://bit.ly/fair-budgethttp://bit.ly/newscriptcmhttp://bit.ly/newscriptcmhttp://bit.ly/fair-budgethttp://bit.ly/personalised-supporthttp://bit.ly/travhope


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F EFBX ^ZFXZ

Efmbabgs wbt` n`bajrgo wbt` jbsfhbabtbgsjgsnrbhg t`g kboj ce systgm t`ft ncuaj

rgfaay wcrk ecr t`gm. Z`gy jc octdust wfot hujigts - hut mgfoboieua

pfrtogrs`bps wbt` prcegssbcofas. Z`grgfa wgfat` mcjga bs fasc gxpafbogj..

`ttp4//hbt.ay/f-efbr-stfrt

\GX^COFAB^GJ ZXFO^BZBCO

\gr`fps t`g mcst rfjbnfa ecrmsce pgrscofabsftbco bo t`g WK ibvgsefmbabgs ncotrca ce scnbfa nfrg, gfat`foj gjunftbco hujigts. Z`g bmpfntbs tc rfjbfaay bmprcvg cutncmgs ecrycuoi pgcpag wbt` jbsfhbabtbgs.

`ttp4//hbt.ay/pgrscofabsgj-trfosbtbco

\GGX \CYGX

Fs f ncmmuobty ircup bo Jconfstgrnfmpfbiogj tc ncotrca t`gbr cwo

mgotfa gfat` hujigts t`gy ecuojt`ft t`g mcst pcwgreua ecrm ce

suppcrt wfs t`g suppcrt t`ft t`gyifvg gfn` ct`gr - pggr pcwgr.

`ttp4//hbt.ay/pggr-pcwgr

KGR^ ZC NBZBTGO^@B\

Nbtbzgos`bp bs ecr gvgrycog. Z`bs iubjgbs hct` prfntbnfa foj p`bacscp`bnfa. Bts`cws t`ft pgcpag wbt` botgaagntufajbsfhbabtbgs nfo hg euaa foj fntbvgnbtbzgos be t`gy igt t`g rbi`t suppcrtfoj t`g n`fong tc hg bo ncotrca.

`ttp4//hbt.ay/huy-kgys
http://bit.ly/a-fair-starthttp://bit.ly/personalised-transitionhttp://bit.ly/peer-powerhttp://bit.ly/buy-keyshttp://bit.ly/buy-keyshttp://bit.ly/peer-powerhttp://bit.ly/personalised-transitionhttp://bit.ly/a-fair-start


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:5

\GX^COFAB^FZBCO BO

MGOZFA @GFAZ@Jgspbtg t`g gvbjgong t`ft

pgrscofabsftbco's bmpfnt bo mgotfa`gfat` bs mcrg pcsbtbvg t`fo bo foy

ct`gr stgaj prcirgss `fs hggo tcc sacw.Z`bs iubjg cgrs scmg prfntbnfa wfys

ecrwfrj.

www.hbt.ay/p-mgotfa`gfat`

FXN@BZGNZWXG ECX

\GX^COFAB^FZBCO\grscofabsftbco rgqubrgs f suppcrtboifrn`btgnturg. Zcc cetgo t`bs turosbotc f prcegssbcofabsgj bojustry. Z`bsrgpcrt s`cws t`ft fo fatgroftbvg,ncmmuobty-hfsgj fpprcfn` bs hct`mcrg gmpcwgrboi foj gnbgot.

www.hbt.ay/frn`btgnt-pgrs

@GFAZ@ GEEBNBGONBG^

\grscofabsftbco ncuaj oct dusttrfosecrm cur gxpgrbgong ce mgotfa

`gfat` sgrvbngs bt ncuaj bmprcvgsuppcrt tc pgcpag wbt` n`rcobn gfat`

ncojbtbcos foj hrboi rgfa jbiobty ftt`g goj ce abeg.

www.hbt.ay/`gfat`-gnbgonbgs

\GGX ^W\\CXZ

\ggr suppcrt ncmgs bo mfoy jbgrgotecrms foj t`bs puhabnftbco jgsnrbhgsf rfoig ce jbgrgot mcjgas t`ftfrg nurrgotay gapboi pgcpag stfy boncotrca foj tc igt bi` qufabty suppcrthgycoj t`g prcegssbcofa systgm.

www.hbt.ay/pggr-suppcrt
http://bit.ly/p-mentalhealthhttp://www.bit.ly/architect-pershttp://www.bit.ly/health-efficiencieshttp://www.bit.ly/peer-supporthttp://www.bit.ly/peer-supporthttp://www.bit.ly/health-efficiencieshttp://www.bit.ly/architect-pershttp://bit.ly/p-mentalhealth


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Individual Service Funds - Learning from Inclusion's 18 Years of Practice

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