Evaluation of Employee Job Satisfaction at VILCEvaluation of Employee Job Satisfaction at VILC

Nga Viet PhamClass: RC

Nga Viet PhamClass: RC

Jun 17th, 2008

Overview• Research question

• Literature review

• Data collecting

• Data analysis

• Anticipated outcomes

• Dissemination

• Duration

• Limitation

Research Question

What are the main causal factors of employee job satisfaction at VILC?

• Predict the turnover intention

• Encourage leasing companies to pay

more attention to their employees’ job

satisfaction

Literature review

Background informationBackground information

Theories Theories InstrumentsInstruments

• Definitions

• Factors of

job satisfaction

• Definitions

• Factors of

job satisfaction

• The Causal Model

of Turnover

(Price, 2000)

• The Job Descriptive

Index (Smith, 1975)

• The Causal Model

of Turnover

(Price, 2000)

• The Job Descriptive

Index (Smith, 1975)

• Questionnaire

• Interview

• Questionnaire

• Interview

Price’s Model (2000)Organizational factors•Autonomy

•Distributive justice

•Job stress

•Pay

•Promotional chances

•Routinization

•Social support

Organizational factors•Autonomy

•Distributive justice

•Job stress

•Pay

•Promotional chances

•Routinization

•Social support

Job satisfaction

Job satisfaction

Environmental factors•Opportunity

•Kinship responsibility

Individual factors

•General training

•Job involvement

•Positive/Negative

affectivity

Environmental factors•Opportunity

•Kinship responsibility

Individual factors

•General training

•Job involvement

•Positive/Negative

affectivity

+/-

+/-

+ Positive effect

- Negative effect

The Model of Causal Factors• Job and job stress• Salary and extra allowances• Attitudes towards supervisors & colleagues• Promotion opportunities

• Job and job stress• Salary and extra allowances• Attitudes towards supervisors & colleagues• Promotion opportunities

• Demographic issues• Other issues (work facilities workplace space, work training)

• Demographic issues• Other issues (work facilities workplace space, work training)

Job satisfaction

Job satisfaction

+/-

+ Positive effect- Negative effect

Data Collecting

• Questionnaire

– 16 close questions (Likert scale)

– 1 open question

• Respondents: 48 employees

• Pilot study: VILC’s board of directors

Data Analysis

Gen

der

Fairness in Treatment

Very high High Moderate Low Very low

Number % Number % Number % Number % Number %

Male

Female

Data Analysis

Sections Satisfied DissatisfiedNumber % Contributors Number % Contributors

Job and job stress (JJS)

JJS1

JJS2

…

Salary & extra allowances (SEA)

SEA1

SEA2…

Anticipated outcomesEmployee satisfaction

of a factor

Employee satisfaction of a factor

Satisfied Satisfied DissatisfiedDissatisfied

ReasonsReasons

MaintainingMaintaining ImprovingImproving

Dissemination

• In particular: VILC

– The board of directors

– Managers of departments

• In general: leasing companies

Duration

• Literature review

• The questionnaire

• Pilot study

• Data collecting

• Literature review

• The questionnaire

• Pilot study

• Data collecting Data analysisData analysisWriting the report

Writing the report

3 weeks 3 weeks 2 weeks

Limitation

• Environmental factors

• Individual factors

Evaluation of Employee Job Satisfaction at VILCEvaluation of Employee Job Satisfaction at VILC

Nga Viet PhamClass: RC

Nga Viet PhamClass: RC

Jun 17th, 2008