Indiana University

Andy Jansen

Agenda

Who is Kraft?Who is Kraft?

Role of Information Systems at Kraft and an overview of Role of Information Systems at Kraft and an overview of applied technologiesapplied technologies

A day in the life of an IS professionalA day in the life of an IS professional

InternshipsInternships

Employee DevelopmentEmployee Development

New Information Systems Professional CouncilNew Information Systems Professional Council

Some extrasSome extras

QuestionsQuestions

Kraft Portfolio

Who We Are ...Who We Are ... Largest branded food and beverage company headquartered

in the US

Part of the Philip Morris family of companies

113,000 employees worldwide with 55,000 + employees in the US

Headquartered in Northfield, Illinois

Management sites in Glenview, IL; Rye Brook, NY; Tarrytown, NY; Toronto, Ontario, Canada; Madison, WI; and East Hanover, NJ

In 2001, Kraft generated 34 billion in revenue

Who We Are … Hold the #1 share position in 21 of 25 the most

profitable categories in the US

In 2001, 61 of our brands earned more than $100 million in sales

In 2001, 6 of our brands earned more than $1 billion in sales including:– Kraft cheeses, dinners and salad dressings– Maxwell House coffees– Nabisco cookies and crackers– Oscar Mayer meats– Philadelphia Brand Cream Cheese– Post Cereals

Our Mission ...

To be recognized as the undisputed leader of the global food and beverage industry in the eyes of our– Consumers– Customers– Stockholders– Employees

Our Core Values ...These are the values by which we operate and

which shape everything we do: Focus Innovation Passion Speed Trust Teamwork

What You Probably Don’t Know

99 percent of US households enjoy Kraft products 99 percent of US households enjoy Kraft products

Each day, more than 100 million consumers across Each day, more than 100 million consumers across North America enjoy at least one Kraft productNorth America enjoy at least one Kraft product

Leading marketplace innovator in the food industry, Leading marketplace innovator in the food industry, with more than 500 new patents granted since 1990with more than 500 new patents granted since 1990

One in every 10 cows in America supplies Kraft with One in every 10 cows in America supplies Kraft with raw materials for the company’s dairy productsraw materials for the company’s dairy products

Kraft focuses philanthropic donations in the areas of Kraft focuses philanthropic donations in the areas of hunger, domestic violence and arts educationhunger, domestic violence and arts education

Our Success Is Driven By Growth Two avenues are being aggressively pursued to grow our Two avenues are being aggressively pursued to grow our

business.business.

AcquisitionsAcquisitions– Nabisco (biscuits, snacks and confections)Nabisco (biscuits, snacks and confections)– Balance Bar (health and wellness)Balance Bar (health and wellness)– Boca Burger (health and wellness/vegetarian)Boca Burger (health and wellness/vegetarian)

New Products/Product InnovationsNew Products/Product Innovations– Altoids Citrus, Sour Citrus, Sour Tangerine & Ginger Altoids Citrus, Sour Citrus, Sour Tangerine & Ginger

(new flavors) (new flavors)– DiGiorno Bread BakesDiGiorno Bread Bakes– Oreo Cookie Barz and Chips Ahoy Cookie BarzOreo Cookie Barz and Chips Ahoy Cookie Barz– Pasta ProntoPasta Pronto

And A Winning Work Climate

Value our employeesValue our employees Value diversityValue diversity Committed to helping you manage Committed to helping you manage your work and your personal lifeyour work and your personal life Fun, Supportive EnvironmentFun, Supportive Environment

Role of IS At Kraft Role of IS At Kraft

And And

An Overview of Applied An Overview of Applied TechnologiesTechnologies

Kraft IS staff totals approximately Kraft IS staff totals approximately 13001300 people people

IS professionals at Kraft provide:IS professionals at Kraft provide:– The technology and information that help make The technology and information that help make

more timely and strategic business decisionsmore timely and strategic business decisions– Strategies to improve business results Strategies to improve business results – Ideas to more efficiently and effectively manage Ideas to more efficiently and effectively manage

Kraft's work processesKraft's work processes

Role of Information Systems

Supporting the Business

A systems group supports A systems group supports each business functioneach business function

IT supports the IT supports the infrastructure ofinfrastructure ofthe entire companythe entire company

Corporate AffairsCorporate Affairs

FinanceFinance

Human ResourcesHuman Resources

Marketing ServicesMarketing Services

OperationsOperations

ProcurementProcurement

Sales and Customer ServiceSales and Customer Service

R&D/QualityR&D/Quality

ITIT

Technology Infrastructure

Shift from mainframe to client server and AS/400 Shift from mainframe to client server and AS/400 platformsplatforms

Increased use of intranet/internet technologyIncreased use of intranet/internet technology– Recent development of E-Commerce divisionRecent development of E-Commerce division– Increased development of “Web Based” Increased development of “Web Based”

applicationsapplications

Overall reduction in the number of languages used Overall reduction in the number of languages used in development to help streamline supportin development to help streamline support

Expansion of database environment to leverage data Expansion of database environment to leverage data warehousing technologywarehousing technology

A Day In The Life Of An IS Professional

Same Title, Different Description

Every position at Kraft is different.Every position at Kraft is different.– Will be placed according to skills and interestsWill be placed according to skills and interests– Hundreds of projects are running concurrentlyHundreds of projects are running concurrently– Each project is in a different stage of it’s lifeEach project is in a different stage of it’s life cyclecycle– Each business function has different projects.Each business function has different projects.– Each project has different demands.Each project has different demands.

Two Key Areas of Responsibility

Application Development Application Development – Designing, coding, testing and implementing and Designing, coding, testing and implementing and

supporting new systems that are used to support the supporting new systems that are used to support the business functional areasbusiness functional areas

– Development in COBOL, Visual Basic, JAVA ...Development in COBOL, Visual Basic, JAVA ...

Information TechnologyInformation Technology– Provide the data, tools and capabilities to deliver core Provide the data, tools and capabilities to deliver core

information services in such areas as Operating systems information services in such areas as Operating systems (Unix, AS400, NT), Internet technologies, Database (Unix, AS400, NT), Internet technologies, Database administration (DB2, ORACLE)administration (DB2, ORACLE)

– These positions tend to, but not necessarily, support cross These positions tend to, but not necessarily, support cross company projects or more than one user groupcompany projects or more than one user group

What To Expect

A position that has responsibilities in both A position that has responsibilities in both Application Development and Information Application Development and Information TechnologyTechnology

Main objective will be to support the businessMain objective will be to support the business– To support your Client on an adhoc basisTo support your Client on an adhoc basis– To support applications and vendor softwareTo support applications and vendor software

Manage small projectsManage small projects

Early responsibility/visibility/impactEarly responsibility/visibility/impact

Make a difference from the outsetMake a difference from the outset

Employee Development

Career Planning and Development

Individual, interactive career planningIndividual, interactive career planning– Semi-annual review processSemi-annual review process– Continual manager/employee one-on-onesContinual manager/employee one-on-ones– Internal job posting systemInternal job posting system

Lateral job changesLateral job changes PromotionsPromotions

– Business division vs. corporate functional areasBusiness division vs. corporate functional areas– New Information Systems Professional CouncilNew Information Systems Professional Council– Career development seminarsCareer development seminars– Open door policy with all levels of managementOpen door policy with all levels of management

Career Planning - All Things Considered

Room to growRoom to grow– IT Professional or Application Development career paths IT Professional or Application Development career paths

are available are available – Platform of interestPlatform of interest– Corporate function vs business unitCorporate function vs business unit

Programs in place to meet your development needsPrograms in place to meet your development needs– MAP rating processMAP rating process– Mentor programsMentor programs– Kraft core competenciesKraft core competencies

Training Opportunities

On-the-job trainingOn-the-job training– Knowledge sharing between team membersKnowledge sharing between team members– Hands on experiencesHands on experiences– Self taughtSelf taught

Classroom trainingClassroom training– Kraft instructedKraft instructed– Vendor instructedVendor instructed

In-depth business or technical trainingIn-depth business or technical training– Brown bags and seminarsBrown bags and seminars– Encouraged to attend your clients training to better Encouraged to attend your clients training to better

understand the businessunderstand the business

Training Opportunities Cont’d

Minimum of 10 Kraft Education Unit (K.E.U.) are Minimum of 10 Kraft Education Unit (K.E.U.) are required per yearrequired per year

Project management certification programProject management certification program– Managing projects in organizations Managing projects in organizations – George Washington University courses taught George Washington University courses taught

on-siteon-site

Kraft education assistance programKraft education assistance program

Above And Beyond Every Day Responsibilities

In Addition To Your Every Day Responsibilities

Opportunities to voluntarily participate in Opportunities to voluntarily participate in – Junior AchievementJunior Achievement– NISPCNISPC– Habitat for HumanityHabitat for Humanity– Kraft Cares DayKraft Cares Day– Hispanic CouncilHispanic Council– African American CouncilAfrican American Council– Asian American CouncilAsian American Council– RecruitingRecruiting– Many more...Many more...

A great way to become more involved with KraftA great way to become more involved with Kraft

MissionMission– To assist in the development and recruitmentTo assist in the development and recruitment of Kraft IS of Kraft IS

Professionals by providing opportunities to build working Professionals by providing opportunities to build working relationships and become knowledgeable about areas of relationships and become knowledgeable about areas of the Kraft IS Organization outside of their project teamsthe Kraft IS Organization outside of their project teams

Benefits of JoiningBenefits of Joining– A fun way to develop as a Kraft EmployeeA fun way to develop as a Kraft Employee– Team building and networking opportunitiesTeam building and networking opportunities– Exposure to other divisions and their projectsExposure to other divisions and their projects

Community service eventsCommunity service events

Social eventsSocial events– Systems volleyball tournamentSystems volleyball tournament– After work happy hoursAfter work happy hours

Professional growth and developmentProfessional growth and developmentseminars and brown bag lunchesseminars and brown bag lunches– E-Commerce updatesE-Commerce updates– Career planning overviewCareer planning overview

Quarterly newslettersQuarterly newsletters

Extras That Help Make Kraft A Great Place To Work

Facilities

Work out facilitiesWork out facilities– Inside gym and outdoor trackInside gym and outdoor track– Basketball and volleyball tournamentsBasketball and volleyball tournaments– Fitness classesFitness classes– Golf league, bowling league, running clubGolf league, bowling league, running club– Gym laundry serviceGym laundry service

Company storeCompany store– Discounted Kraft productsDiscounted Kraft products– Film processingFilm processing– Gift packagesGift packages

Dry cleaning servicesDry cleaning services

Facilities Cont’d

Travel servicesTravel services– Corporate and personal travelCorporate and personal travel

Health servicesHealth services– Flu shotsFlu shots– Cholesterol screeningCholesterol screening

Credit unionCredit union– Personal bankingPersonal banking– Competitive rates for loans and leasesCompetitive rates for loans and leases

Work Life Balance

Flex time Flex time – 37.5 hour work week37.5 hour work week– Core work hours Core work hours – Select opportunities to occasionally work from home Select opportunities to occasionally work from home

depending on job responsibilitiesdepending on job responsibilities

Great benefits and extrasGreat benefits and extras– Health, dental and thrift plansHealth, dental and thrift plans– Discounted auto insuranceDiscounted auto insurance– Travel specialsTravel specials– Business casual dress codeBusiness casual dress code– Many more...Many more...

Why Kraft?

Kraft realizes that you are important to the business Kraft realizes that you are important to the business and provides the opportunities to manage visible and provides the opportunities to manage visible projects on Your ownprojects on Your own

Kraft is a large, dynamic, international food company Kraft is a large, dynamic, international food company with endless opportunities to grow and develop in with endless opportunities to grow and develop in ways that meet your personal goalsways that meet your personal goals

It’s a fun place to work where it’s easy to meet It’s a fun place to work where it’s easy to meet people professionally and sociallypeople professionally and socially

Come Check Us Out...

Questions?