Indian Iron & Steel Sector Skill Council - Pradhan Mantri...

Contents

1. Introduction and Contacts..….……….…….P.1

2. Qualifications Pack……….………………........P.2

3. Glossary of Key Terms …..…………...........P.4

4. NOS Units……………………..……….……..……..P.6Ø OS describe what

individuals needto do, know andunderstand inorder to carry outa particular jobrole or function

Ø OS areperformancestandards thatindividuals mustachieve whencarrying outfunctions in theworkplace,together withspecifications ofthe underpinningknowledge andunderstanding

Qualifications Pack - Stoking Car Operator: Ferro AlloysSECTOR: Iron & Steel

SUB-SECTOR: Ferro Alloys

REFERENCE ID: ISC/Q5302

ALIGNED TO: NCO-2004/NIL

Title of Job: The job is all about inspecting the stoking car is in proper working condition,ensuring runs/drives on the shop floor for stoking the charge and to release the gasesbetween the electrodes without touching the electrodes. It involves covering the arcproperly and distribute the charge uniformly. It also involves carrying out basicmaintenance of the stoking car.

Personal Attributes: This job requires the candidate to concentrate on the job at handand complete it without any accidents, so diligence and hardworking is a desiredattribute for individuals in this role. The candidate should also be skilled in performingdriving and manoeuvring operations with the stoking car. The candidate must be able tofollow instructions provided by supervisor. Some of the key attributes includes physicalfitness, not having colour blindness , having analytical skills, problem solving attitude,high concentration levels, a sharp reflex and willingness to work in a factoryenvironment.

Introduction

Indian Iron & Steel SectorSkill Council

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IRON & STEEL INDUSTRY

Qualifications Pack forStoking Car Operator: Ferro Alloys

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Qualifications Pack Code ISC/Q5302

Job Role Stoking Car Operator: Ferro Alloys

Credits(NSQF) TBD Version number 1.0

Industry Iron & Steel Drafted on 29/09/2014

Sub-sector Ferro Alloys Last reviewed on 30/12/2014

Occupation Furnace Operation Next review date 30/12/2015

NSQC Clearance on 18/06/2015

Job Role Stoking Car Operator: Ferro Alloys

Role Description

The role holder inspects that the stoking car is in properworking condition, runs/drives on the shop floor for stokingthe charge and to release the gases between the electrodeswithout touching the electrodes. The role holder is responsibleto cover the arc properly and distribute the charge uniformly.The role holder is also responsible for carrying out basicmaintenance of the stoking car.

NSQF level

Minimum Educational Qualifications

Maximum Educational Qualifications

3

Class X passValid Driving License (mandatory)

ITI passValid Driving License (mandatory)

Training(Suggested but not mandatory)

· Importance of covering the furnace with Charge mix· Equipment which are carrying currents and precautions

while operating the car· Must have valid driving license· 5S and safety practices· Hazards associated with working at heights, confined

spaces & high temperatures

Minimum Job Entry Age 18 years

Experience· 0 to 1 year experience in similar function· In lieu of minimum qualification the incumbent should

have minimum 4 to 5 years working experience in driving

Job

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medium/heavy vehicles

Occupational Standards (OS)

Compulsory:

ISC/N5305: Prepare the stoking carISC/N5306: Perform operations with the stoking carISC/N5307: Perform basic maintenance and troubleshooting ofthe stoking carISC/N0008: Use basic health and safety practices at theworkplaceISC/N0009: Works effectively with others

Optional:

N/A

Performance Criteria As described in the relevant NOS units


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Keywords /Terms Description

Core Skills/GenericSkills

Core Skills or Generic Skills are a group of skills that are key to learningand working in today's world. These skills are typically needed in anywork environment. In the context of the NOS, these includecommunication related skills that are applicable to most job roles.

Function Function is an activity necessary for achieving the key purpose of thesector, occupation, or area of work, which can be carried out by a personor a group of persons. Functions are identified through functionalanalysis and form the basis of NOS.

Job role Job role defines a unique set of functions that together form a uniqueemployment opportunity in an organization.

Knowledge andUnderstanding

Knowledge and Understanding are statements which together specify thetechnical, generic, professional and organizational specific knowledgethat an individual needs in order to perform to the required standard.

National OccupationalStandards (NOS)

NOS are Occupational Standards which apply uniquely in the Indiancontext

Occupation Occupation is a set of job roles, which perform similar/related set offunctions in an industry.

Organisational Context Organisational Context includes the way the organization is structuredand how it operates, including the extent of operative knowledgemanagers have of their relevant areas of responsibility.

Performance Criteria Performance Criteria are statements that together specify the standardof performance required when carrying out a task.

Qualifications Pack(QP) Qualifications Pack comprises the set of NOS, together with theeducational, training and other criteria required to perform a job role. AQualifications Pack is assigned a unique qualification pack code.

Qualifications PackCode

Qualifications Pack Code is a unique reference code that identifies aqualifications pack.

Scope Scope is the set of statements specifying the range of variables that anindividual may have to deal with in carrying out the function which havea critical impact on the quality of performance required.

Sector Sector is a conglomeration of different business operations having similarbusinesses and interests. It may also be defined as a distinct subset of theeconomy whose components share similar characteristics and interests.

Defin

ition

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Sub-Sector Sub-sector is derived from a further breakdown based on thecharacteristics and interests of its components.

Sub-functions Sub-functions are sub-activities essential to fulfil the achieving theobjectives of the function.

Technical Knowledge Technical Knowledge is the specific knowledge needed to accomplishspecific designated responsibilities.

Unit Code Unit Code is a unique identifier for a NOS unit, which can be denotedwith an ‘N’

Unit Title Unit Title gives a clear overall statement about what the incumbentshould be able to do.

Vertical Vertical may exist within a sub-sector representing different domainareas or the client industries served by the industry.

Keywords /Terms Description

NOS National Occupational Standard(s)NSQF National Skills Qualifications FrameworkOEM Original Equipment ManufacturerOS Occupational Standard(s)QP Qualifications Pack5 S Technique of maintaining orderliness –Japanese terminologyCP Control PlanWI Work Instructions

Acro

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ISC/N5305: Prepare the stoking car

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OverviewThis unit is about preparing the Stoking car for activities that need to be carried out during ashift

National OccupationalStandards

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Unit Code ISC/N5305Unit Title(Task) Prepare the stoking car

Description This unit is about preparing the stoking car (Forklift) for activities that need to becarried out during a shift.

Scope This OS unit/task covers the following:

· Understand the job requirement where very high currents are passing throughelectrodes

· Conduct pre-operation checks to ensure the car is safe to use

Performance Criteria (PC) w.r.t. the Scope

Element Performance CriteriaUnderstand the jobrequirements

To be competent, the user/individual on the job must be able to:

PC1. Interpret the checklist and understand the job requirementsPC2. Ensure the floor is clean and no obstructions before starting the jobPC3. Operating the car near the Electrodes which carry very high currentsPC4. Importance of covering the electric arc with charge mix

Conduct pre-operation checks toensure the car is safeto use


PC5. Check oil levels of engine, transmission, radiator coolant and brakePC6. Check differential and hydraulic oil levelsPC7. Check the hydraulic hose and ram for leakagesPC8. Check condition of parking brake, main horn, reverse horn, and head light.PC9. Check the various controls, gauges, warning lamp and other safety devicesPC10. Check fan belt tension, electrolyte level and terminal tightnessPC11. Check and adjust driving position, rear and side mirrors, seat beltsPC12. Clean air filter dust bowlsPC13. Check coolant and oil in enginePC14. Keep footplates and steps clean and free from mud, dirt and oilPC15. Report defects precisely to the supervisor if beyond scope of his role

Element Knowledge and UnderstandingA. Organisational

Context(Knowledge of theCompany/Organisation andits processes)

The user/individual on the job needs to know and understand:

KA1. Job specific documents e.g. daily maintenance checklist and importance of thesameKA2. Safety policy of the companyKA3. Emergency preparedness of the specific work siteKA4. Risk and impact of not following defined procedures/work instructionsKA5. Escalation matrix for reporting identified problems

B. Technical The user/individual on the job needs to know and understand:

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KnowledgeKB1. Different parts of the stoking car (forklift) and their specific functionsKB2. Introduction to diesel and petrol engines, their sub-components and functionKB3. Different gears and their power transmission mechanismKB4. Different types of steering mechanismsKB5. Functioning of hydraulic systemsKB6. Service brakes and parking brakesKB7. Instrument panel, their location and operation

Skills (S) w.r.t. the scope

Element Skills

A. Core Skills/Generic Skills

Writing skills and reading SkillsThe user/ individual on the job needs to know and understand how to:

SA1. Read equipment manuals and process documents given by the equipmentsupplier to understand the equipment and processes better

SA2. Make notes on any deviation from desirable specifications of stoking car (forklift)to inform supervisor or maintenance department, as required in English, Hindiand Local Language (E/H/LL)

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:

SA3. Effectively explain supervisors, operators and helpers about equipmentoperations, process steps and other operational requirements

SA4. Answer the queries raised by the operative team as well as intercompanydepartments

SA5. Discuss task lists, schedules, and work-loads with team members

B. Professional Skills Time ManagementThe user/individual on the job needs to know and understand how to:

SB1. Prioritize and execute tasks within the scheduled time limits

Fault Diagnostic and MaintenanceThe user/individual on the job needs to know and understand how to:

SB2. Check for damage in stoking car components e.g. engine components, tracks,hydraulic ram, brakes, horn etc.SB3. Conduct maintenance tasks e.g. checking and topping up engine oil levels.

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NOS Version Control

NOS Code ISC/N5305

Credits(NSQF) TBD Version number 1.0Industry Iron & Steel Drafted on 29/09/2014Industry Sub-sector Ferro Alloys Last reviewed on 30/12/2014


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ISC/N5306: Perform operations with the stoking car

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Overview

This unit is about performing operations on the Stoking car (forklift) to cover the furnace with Chargemix without touching the electrodes


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Unit Code ISC/N5306Unit Title(Task) Perform operations with the stoking car

Description This unit is about performing operations on the Stoking car (forklift) to cover thefurnace with Charge mix without touching the electrodes.


· Start and Operate the stoking car· Drives safely on the approved route· Covering the furnace with Charge mix in correct way at the desired location

between the electrodes without touching them


Element Performance CriteriaStart and Operate theStoking car


PC1. Start the engine using the pushbutton switch and key switch togetherPC2. Ensure that the stoking car stoker’s movement is smoothPC3. Ensure that the furnace is covered with the charge mix between the electrodesand centre of the electrodesPC4. Take fresh charge wherever required in consultation with the supervisor

Drives the stoking carsafely on theapproved route


PC5. Ensure wearing safety belt while drivingPC6. Ensure proper functioning of rear view camera and audio visual alarmPC7. Not use mobile phones while drivingPC8. Look out for people moving on shop floorPC9. Operate the car forward and backwards carefully on the shop floorPC10. Operate car without touching the electrodes or its critical partsPC11. Ensure stoking car load and operating speed is within limits specified by themanufacturerPC12. Keep a safe distance from a tip edge and use an approved stop block beforetipping over an edge

Discharging the loadin correct way at thedesired location


PC13. Select and use the right type of brake in different situations and conditionsPC14. Ensure that stoking car is always parked on firm, level ground; with handbrakeapplied and drive and controls disengagedPC15. Operate the stoker safely at the position and in the manner designatedPC16. Ensure that no other operators travel on or stand near the stoking carPC17. Ensure proper distribution of Charge mix in the furnace and always coveredfully

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KA1. Job specific documents e.g. daily maintenance checklist and importance of thesameKA2. Safety policy of the companyKA3. Emergency preparedness of the specific work siteKA4. Risk and impact of not following defined procedures/work instructionsKA5. Escalation matrix for reporting identified problemsKA6. Implications of delays in process to the company

B. Technical Knowledge


KB1. Different types of heavy earth moving machines (H.E.M.M) and their useKB2. Introduction to diesel and petrol engines, their sub-components and functionKB3. Different gears and their power transmission mechanismKB4. Different types of steering mechanismsKB5. Functioning of hydraulic systems in stoking carKB6. Service brakes and parking brakesKB7. Instrument panel, their location and operationKB8. Controls, levers and switches in order to operate the stoking car properlyKB9. General safety rules


Element Skills


Writing skills and reading SkillsThe user/ individual on the job needs to know and understand how to:

SA1. Read & understand all displays and aware of the standard safety symbolsSA2. Able to construct simple sentence & write technical observations, memos &

requisitions in EnglishSA3. Read equipment manuals and process documents given by the equipment

supplier to understand the equipment and processes better



SA4. Communicate with supervisors/juniors/colleagues/casual workers inEnglish/Hindi/Local language

SA5. Respond objectively & orally to questions asked of him in E/H/LLSA6. discuss task lists, schedules, and work-loads with the team members

IntegrityThe user/individual on the job needs to know and understand how to:

SA10. Maintain integrity with respect to company property and time

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SA11. Communicate with people in a polite manner using respectful languageSA12. Resolve difficulties in relationships with colleagues amicably

MotivationThe user/individual on the job needs to know and understand how to:

SA13. Take responsibility for completing one’s own work assignmentSA14. Take initiative to enhance/learn skills in one’s area of workSA15. Reflect and act upon one’s learning from experience


SB1. Prioritize and execute tasks within the scheduled time limits

Analytical ThinkingThe user/individual on the job needs to know and understand how to:

SB2. Suggest methods to avoid accidents/errors while operating stoking carSB3. Identify possible ways to improve operational efficiency

ReliabilityThe user/individual on the job needs to know and understand how to:

SB4. Avoid absenteeism and maintain quality of workSB5. Work in a disciplined environment and adhere to working norms of theorganisationSB6. Be punctual and adhere to timelines

OperationsThe user/individual on the job needs to know and understand how to:

SB7. Perform driving operations such as forward, reverse, ‘U’ turn, tight spotmaneuvering, etc.SB8. Select and use the correct combination of levers to operate the stoking carSB9. Maneuver the blade and rear attachments to achieve various tasks

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NOS Version Control

NOS Code ISC/N5306



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ISC/N5307: Perform basic maintenance and troubleshooting of the stoking car--------------------------------------------------------------------------------------------------------------------------------------------------------

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OverviewThis unit is about performing routine maintenance and troubleshooting on the stoking car


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Unit Code ISC/N5307Unit Title(Task) Performing routine maintenance and troubleshooting of the stoking car

Description This unit is about performing routine maintenance and troubleshooting tasks on theStoking Car.


· Routine maintenance in accordance with the manufacturer’s recommendationsand company procedures

· Basic diagnostics and Troubleshooting


Element Performance CriteriaRoutine maintenancein accordance withthe manufacturer’srecommendationsand companyprocedures

To be a competent, the user/individual on the job must be able to:

PC1. Track machine operating hours to assess the right service schedulePC2. Clean air filter dust bowlsPC3. Clean footplates, pedals and steps free from mud/dirtPC4. Drain water and sediment /fuel separatorsPC5. Replenish coolants, lubricants and fluidsPC6. Grease all greasing pins and pivot pointsPC7. Check battery levels and condition of the terminals and carrying out minoradjustments if requiredPC8. Check and maintain the tyre rims, air pressure, wheel nuts and treadsPC9. Ensure the machine is on firm and level ground before attempting to carry outany maintenance activityPC10. Ensure the locking bar is in position to prevent the front and rear chassismoving and creating a crushing zone (articulated machines only)PC11. Ensure that no maintenance task on the engine is performed when running orstill hot

Basic diagnostics andTroubleshooting

To be a competent, the user/individual on the job must be able to:

PC12. Identify any problem with the usual functioning of the Stoking CarPC13. Carry out troubleshooting to ensure completion of given taskPC14. Assess when the problem is beyond his competence and report the problem tosuitably qualified and competent personnel


Context(Knowledge of theCompany/


KA1. Types of documentation in organization e.g. daily maintenance checklist andimportance of the sameKA2. Risk and impact of not following defined procedures/work instructions

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Organisation andits processes)

KA3. Rules and regulations of steel plant as per standard operating procedure (SOP)KA4. Risk and impact of not following company’s SOPKA5. Escalation matrix for reporting identified problems



KB1. Controls and switches needed to operate the Stoking Car properlyKB2. Basic physics and mechanics involved in various functions of the stoking carKB3. Response to emergencies e.g. fireKB4. Detection of faults in running engineKB5. Need for lubrication and its proper way and knowledge of all points where it isrequired


Element Skills




SA1. Communicate with supervisors/juniors/colleagues/casual workers inEnglish/Hindi/Local language

SA2. Respond objectively & orally to questions asked of him in E/H/LLSA3. discuss task lists, schedules, and work-loads with the team members


SB1. Prioritize and execute tasks within the scheduled time limitsSB2. Carry out all maintenance work in the given time limit and focus on criticalactivities first

ReliabilityThe user/individual on the job needs to know and understand how to:

SB3. Avoid absenteeism and maintain quality of workSB4. Work in a disciplined environment and adhere to working norms of theorganisationSB5. Be punctual and adhere to timelines

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NOS Version Control

NOS Code ISC/N5307



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ISC/N0008: Use basic health and safety practices at the workplace---------------------------------------------------------------------------------------------------------------------------------------


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Overview

This unit covers health, safety and security at the workplace. This includes procedures and practices thatcandidates need to follow to help maintain a healthy, safe and secure work environment.

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Unit Code ISC/N0008Unit Title(Task) Use basic health and safety practices at the work place

Description This OS unit is about knowledge and practices relating to health, safety and securitythat candidates need to use in the workplace. It covers responsibilities towards self,others, assets and the environment.

It includes understanding of risks and hazards in the workplace, along with commontechniques to minimize risk, deal with accidents, emergencies, etc.

Scope This unit/task covers the following:

• Health and safety procedures• Fire safety procedures• Emergencies, rescue and first aid procedures


Element Performance CriteriaHealth and safetyprocedures

The user/individual on the job should be able to:

PC1. Use protective clothing/equipment for specific tasks and work conditions

Protective clothing includes:• Leather or asbestos gloves• Flame proof aprons• Flame proof overalls buttoned to neck• Cuff less (without folds) trousers• Reinforced footwear• Helmets/hard hats• Cap and shoulder covers• Ear defenders/plugs• Safety boots• Knee pads• Particle masks• Glasses/gloves/visors

Equipment includes:• Hand shields• Machine guards• Residual current devices• Shields• Dust sheets• Respirator

PC2. State the name and location of people responsible for health and safety in theworkplace

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Various areas are listed below:• On chemical containers• Equipment• Packages• Inside buildings• Open areas, public places etc.

PC3. State the names and location of documents that refer to health and safety in theworkplacePC4. Identify job-site hazardous work and state possible causes of risk or accident inthe workplaceHazards include:

• Working with electrical and thermal tools and equipment• Sharp edged and heavy tools• Heated metals• Oxyfuel and gas cylinders• Welding radiation• Surfaces: sharp, slippery, uneven, chipped, broken, etc.• Substances: chemicals, gas, oxy-fuel, fumes, dust, etc.• Physical: working at heights, large and heavy objects and machines, sharp

and piercing objects, tolls and machines, intense light, load noise,obstructions in corridors, by doors, blind turns, noise, over stackedshelves and packages, etc.

• Electrical: power supply and points, loose and naked cables and wires,electrical machines and appliances, etc.

PC5. Carry out safe working practices while dealing with hazards to ensure the safetyof self and others state methods of accident prevention in the work environment ofthe job role

Safe working practices include:• Using protective clothing and equipment• Putting up and reading safety signs• Handle tools in the correct manner and store and maintain them properly• Keep work area clear of clutter, spillage and unsafe object lying casually• While working with electricity take all electrical precautions like insulated

clothing, adequate equipment insulation, use of control equipment, drywork area, switch off the power supply when not required, etc.

• Safe lifting and carrying practices• Use equipment that is working properly and is well maintained• Take due measures for safety while working in confined places, trenches

or at heights, etc. Including safety harness, fall arrestors etc.Methods are:

• Training in health and safety procedures• Using health and safety procedures• Use of equipment and working practices (such as safe carrying

procedures)• Safety notices, advice• Instruction from colleagues and supervisors

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PC6. State location of general health and safety equipment in the workplacePC7. Inspect for faults, set up and safely use steps and ladders in general use

Faults :• Corrosion of metal components• Deterioration• Splits and cracks timber components• Imbalance• Loose rungs• Nuts or bolts, etc.

Set up:• Firm/level base• Clip/lash down• Leaning at the correct angle, etc.

PC8. Work safely in and around trenches, elevated places and confined areasPC9. Lift heavy objects safely using correct proceduresPC10. Apply good housekeeping practices at all times. Good housekeeping practices:

• Clean/tidy work areas• Removal/disposal of waste products• Protect surfaces

PC11. Identify common hazard signs displayed in various areasPC12. Retrieve and/or point out documents that refer to health and safety in theworkplace

Fire safetyprocedures


PC13. Use the various appropriate fire extinguishers on different types of firescorrectly.Fire extinguishers:

• Sand• Water• Foam• Co2• Dry powder

Fires:• Class A: Ordinary solid combustibles, e.g. wood, paper, cloth, plastic,

charcoal etc.• Class B: Flammable liquids and gases, e.g. gasoline, propane, diesel fuel,

tar, cooking oil and similar substances• Class C: Electrical equipment e.g. appliances, wiring, breaker panels etc.

(these categories of fires become Class A, B, and D fires when theelectrical equipment that initiated the fire is no longer receivingelectricity)

• Class D: Combustible metals such as magnesium, titanium, and sodium(these fires burn at extremely high temperatures and require specialsuppression agents)

Causes of fires:• Heating of metal

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• Spontaneous ignition• Sparking,• Electrical heating• Loose fires (e.g. Smoking, welding, etc.)• Chemical fires, etc.

PC14. Demonstrate rescue techniques applied during fire hazardPC15. Demonstrate good housekeeping in order to prevent fire hazardsPC16. Demonstrate the correct use of a fire extinguisher

Emergencies, rescueand first-aidprocedures


PC17. Demonstrate how to free a person from electrocutionPC18. Administer appropriate first aid to victims as required e.g. in case of bleeding,burns, choking, electric shock, poisoning etc.PC19. Demonstrate basic techniques of bandagingPC20. Respond promptly and appropriately to an accident situation or medicalemergency in real or simulated environments. Few general health and safetyequipment are mentioned below :

• Fire extinguishers• First aid equipment• Safety instruments and clothing• Safety installations, e.g. Fire exits, exhaust fans etc.

PC21. Perform and organize loss minimization or rescue activity during an accident inreal or simulated environmentsPC22. Administer first aid to victims in case of a heart attack or cardiac arrest due toelectric shock, before the arrival of emergency services in real or simulated casesPC23. Demonstrate the artificial respiration and the CPR ProcessPC24. Participate in emergency procedures. Emergency procedures are:

• Raising alarm• Safe/efficient evacuation• Correct means of escape• Correct assembly point• Roll call• Correct return to work

PC25. Complete a written accident/incident report or dictate a report to anotherperson, and send report to person responsibleIncident Report should capture:

• Name• Date/time of incident• Date/time of report,• Location• Environment conditions• Persons involved• Sequence of events• Injuries sustained• Damage sustained• Actions taken• Witnesses

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• Supervisor/manager notifiedDocuments:

• Fire notices• Accident reports• Safety instructions for equipment and procedures• Company notices and documents• Legal documents (e.g. Government notices)

Job titles:• Health and safety officer• First aid officer• Fire officer

PC26. Demonstrate correct method to move injured people and others during anemergency




KA1. State the names (and job titles if applicable), and describe where to find, all thepeople responsible for health and safety in a workplaceKA2. State the names and location of documents that refer to health and safety in theworkplace



KB3. Meaning of “hazards” and “risks”KB4. Health and safety hazards commonly present in the work environment andrelated precautionsKB5. Possible causes of risk, hazard or accident in the workplace and why risk and/oraccidents are possibleKB6. Activities and causes of risk and accidentKB7. Methods of accident preventionKB8. Safe working practices when working with tools and machinesKB9. Safe working practices while working at various hazardous sitesKB10. Where to find all the general health and safety equipment in the workplaceKB11. Various dangers associated with the use of electrical equipmentKB12. Preventative and remedial actions to be taken in the case of exposure to toxicmaterials

• Exposure: ingested, contact with skin, inhaled• Preventative action: ventilation, masks, protective clothing/equipment• Remedial action: immediate first aid, report to supervisor• Materials: solvents, flux, lead

KB13. Importance of using protective clothing/equipment while workingKB14. Precautionary activities to prevent the fire accidentActivities and causes:

• Physical actions• Reading• Listening to and giving instructions

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• Inattention• Sickness and incapacity (e.g. Drunkenness)• Health hazards (e.g. Untreated injuries and contagious illness)

KB15. Various causes of fireKB16. Techniques of using the different fire extinguishersKB17. Different methods of extinguishing fireKB18. Rescue techniques applied during a fire hazardKB19. Various types of safety signs and what they meanKB20. Appropriate basic first aid treatment relevant to the condition e.g. Shock,electrical shock, bleeding, breaks to bones, minor burns, resuscitation, poisoning, eyeinjuriesKB21. Content of written accident reportKB22. Potential injuries and ill health associated with incorrect manual handingKB23. Safe lifting and carrying practicesKB24. Personal safety, health and dignity issues relating to the movement of a personby othersKB25. Potential impact to a person who is moved incorrectly


Element Skills


Reading and Writing SkillsThe user/individual on the job needs to know and understand how to:

SA1. Read and comprehend basic content to read labels, charts, signage’sSA2. Read and comprehend basic English to read manuals of operationsSA3. Read and write an accident/incident report in local language or English

Oral Communication (Listening and Speaking skills)The user/individual on the job needs to know and understand how to:

SA4. Question co-workers appropriately in order to clarify instructions and otherissuesSA5. Give clear instructions to co-workers, subordinates others

Decision MakingThe user/individual on the job needs to know and understand how to:

SA6. Make appropriate decisions pertaining to the concerned area of work withrespect to intended work objective, span of authority, responsibility, laid downprocedure and guidelines

B. Professional Skills Plan and OrganizeThe user/individual on the job needs to know and understand:

SB1. Plan and organize their own work schedule, work area, tools, equipment andmaterials to maintain decorum and for improved productivity

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Working with othersThe user/individual on the job needs to know and understand how to:

SB2. Remain congenial while discussing and debating issues with co-workersSB3. Follow appropriate protocols for communication based on situation, hierarchy,organizational culture and practiceSB4. Ask for, provide and receive required assistance where possible to ensureachievement of work related objectivesSB5. Thank co-workers for any assistance receivedSB6. Offer appropriate respect based on mutuality and respect for fellowworkmanship and authority

Problem SolvingThe user/individual on the job needs to know and understand how to:

SB7. Think through the problem, evaluate the possible solution(s) and suggest anoptimum /best possible solution(s)SB8. Identify immediate or temporary solutions to resolve delaysSB9. Identify sources of support that can be availed of for problem solving for variouskind of problemsSB10. Seek appropriate assistance from other sources to resolve problemsSB11. Report problems that you cannot resolve to appropriate authority


SB12. Identify cause and effect relations in their area of workSB13. Use cause and effect relations to anticipate potential problems and theirsolution

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NOS Version Control

NOS Code ISC/N0008

Credits(NSQF) TBD Version number 1.0Industry Iron and steel Drafted on 23/07/2014Industry Sub-sector All departments Last reviewed on 30/12/2014


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ISC/N0009: Works effectively with others---------------------------------------------------------------------------------------------------------------------------------------


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Overview

This unit covers basic practices that improve effectiveness of working with others in an organisationalset-up.

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Unit Code ISC/N0009Unit Title(Task)

Works effectively with others

Description This unit covers basic etiquette and competencies that a candidate is required topossess and demonstrate in their behaviour and interactions with others at theworkplace.

Scope This unit/task covers the following:

· Ensure appropriate communication with superiors, peers and others as applicableat work place

· Demonstrate appropriate behaviour and etiquette at work place


Element Performance CriteriaEnsure appropriatecommunication withsuperiors, peers andothers as applicableat work place


PC1. Accurately receive information and instructions from the supervisor and fellowworkers, getting clarification where requiredPC2. Accurately pass on information to authorized persons who require it and withinagreed timescale and confirm its receiptPC3. Provide information to others clearly, at a pace and in a manner that helps themto understand

Demonstrateappropriatebehaviour andetiquette at workplace


PC4. Display helpful behaviour by assisting others in performing tasks in a positivemanner, where required and possiblePC5. Consult with and assist others to maximize effectiveness and efficiency incarrying out tasksPC6. Display appropriate communication etiquette while workingPC7. Display active listening skills while interacting with others at workPC8. Use appropriate tone, pitch and language to convey politeness, assertiveness,care and professionalismPC9. Demonstrate responsible and disciplined behaviours at the workplacePC10. Escalate grievances and problems to




KA1. Legislation, standards, policies, and procedures followed in the company relevantto own employment and performance conditionsKA2. Reporting structure, inter-dependent functions, lines and procedures in thework areaKA3. Relevant people and their responsibilities within the work areaKA4. Escalation matrix and procedures for reporting work and employment relatedissues

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KB1. Various categories of people that one is required to communicate and co-ordinate with in the organizationKB2. Importance of effective communication in the workplaceKB3. Importance of teamwork in organizational and individual successKB4. Various components of effective communicationKB5. Key elements of active listeningKB6. Value and importance of active listening and assertive communicationKB7. Barriers to effective communicationKB8. Importance of tone and pitch in effective communicationKB9. Importance of avoiding casual expletives and unpleasant terms whilecommunicating professional circlesKB10. How poor communication practices can disturb people, environment andcause problems for the employee, the employer and the customerKB11. Importance of ethics for professional successKB12. Importance of discipline for professional successKB13. What constitutes disciplined behaviour for a working professionalKB14. Common reasons for interpersonal conflictKB15. Importance of developing effective working relationships for professionalsuccessKB16. Expressing and addressing grievances appropriately and effectivelyKB17. Importance and ways of managing interpersonal conflict effectively


Element Skills


Reading and Writing SkillsThe user/individual on the job needs to know and understand how to:

SA1. Read and comprehend basic content to read labels, charts, signage’sSA2. Read and comprehend basic English to read manuals of operationsSA3. Read and write an accident/incident report in local language or English

Oral Communication (Listening and Speaking skills)The user/individual on the job needs to know and understand how to:

SA4. Question co-workers appropriately in order to clarify instructions and otherissuesSA5. Provide clear instructions to co-workers, subordinates others

Decision MakingThe user/individual on the job needs to know and understand how to:

SA6. Make appropriate decisions pertaining to the concerned area of work withrespect to intended work objective, span of authority, responsibility, laid down

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procedure and guidelines

B. Professional SkillsPlan and OrganizeThe user/individual on the job needs to know and understand:

SB1. Plan and organize their own work schedule, work area, tools, equipment andmaterials to maintain decorum and for improved productivity

Working with othersThe user/individual on the job needs to know and understand how to:

SB2. Remain congenial while discussing and debating issues with co-workersSB3. Follow appropriate protocols for communication based on situation, hierarchy,organizational culture and practiceSB4. Ask for, provide and receive required assistance where possible to ensureachievement of work related objectivesSB5. Thank co-workers for any assistance receivedSB6. Offer appropriate respect based on mutuality and respect for fellowworkmanship and authority

Problem SolvingThe user/individual on the job needs to know and understand how to:

SB7. Think through the problem, evaluate the possible solution(s) and suggest anoptimum /best possible solution(s)SB8. Identify immediate or temporary solutions to resolve delaysSB9. Identify sources of support that can be availed of for problem solving for variouskind of problemsSB10. Seek appropriate assistance from other sources to resolve problemsSB11. Report problems that you cannot resolve to appropriate authority


SB12. Identify cause and effect relations in their area of workSB13. Use cause and effect relations to anticipate potential problems and theirsolution

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NOS Version Control

NOS Code ISC/N0009

Credits(NSQF) TBD Version number 1.0Industry Iron and steel Drafted on 23/07/2014Industry Sub-sector All departments Last reviewed on 30/12/2014


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CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role: Stoking Car Operator: Ferro AlloysQualification Pack: ISC/Q5302Sector Skill Council: Indian Iron & Steel Sector Skill Council

Guidelines for Assessment:

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. EachPerformance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will alsolay down proportion of marks for Theory and Skills Practical for each PC.2. The assessment for the theory part will be based on knowledge bank of questions created by theSSC.3. Individual assessment agencies will create unique question papers for theory part for each candidateat each examination/training center (as per assessment criteria below)4. Individual assessment agencies will create unique evaluations for skill practical for every student ateach examination/training center based on this criteria.5. To pass the Qualification Pack , every trainee should score a minimum of 60% in every NOS.6. In case of successfully passing only certain number of NOS's, the trainee is eligible to takesubsequent assessment on the balance NOS's to pass the Qualification Pack.

Marks AllocatedNOSs PCs Total

Marks1000

Out Of Theory Practical

ISC/N5305:Prepare thestoking car

PC1. Interpret the checklist andunderstand the job requirements

200

10 5 5

PC2. Ensure the floor is clean and noobstructions before starting the job

5 0 5

PC3. Operating the car near theElectrodes which carry very high currents

10 5 5

PC4. Importance of covering the electricarc with charge mix

15 5 10

PC5. Check oil levels of engine,transmission, radiator coolant and brake

15 5 10

PC6. Check differential and hydraulic oillevels

15 5 10

PC7. Check the hydraulic hose and ram forleakages

15 5 10

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PC8. Check condition of parking brake,main horn, reverse horn, and head light.

15 5 10

PC9. Check the various controls, gauges,warning lamp and other safety devices

15 5 10

PC10. Check fan belt tension, electrolytelevel and terminal tightness

15 5 10

PC11. Check and adjust driving position,rear and side mirrors, seat belts

15 5 10

PC12. Clean air filter dust bowls 15 5 10PC13. Check coolant and oil in engine 15 5 10PC14. Keep footplates and steps clean andfree from mud, dirt and oil

10 0 10

PC15. Report defects precisely to thesupervisor if beyond scope of his role

15 5 10

Total 200 65 135ISC/N5306:Performoperations withthe stoking car

PC1. Start the engine using thepushbutton switch and key switchtogether

250

5 0 5

PC2. Ensure that the stoking car stoker’smovement is smooth

5 0 5

PC3. Ensure that the furnace is coveredwith the charge mix between theelectrodes and centre of the electrodes

15 5 10

PC4. Take fresh charge wherever requiredin consultation with the supervisor

15 5 10

PC5. Ensure wearing safety belt whiledriving

10 5 5

PC6. Ensure proper functioning of rearview camera and audio visual alarm

10 5 5

PC7. Not use mobile phones while driving 5 0 5

PC8. Look out for people moving on shopfloor

10 0 10

PC9. Operate the car forward andbackwards carefully on the shop floor

20 5 15

PC10. Operate car without touching theelectrodes or its critical parts

20 5 15

PC11. Ensure stoking car load andoperating speed is within limits specifiedby the manufacturer

20 5 15

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PC12. Keep a safe distance from a tip edgeand use an approved stop block beforetipping over an edge

15 5 10

PC13. Select and use the right type ofbrake in different situations andconditions

25 5 20

PC14. Ensure that stoking car is alwaysparked on firm, level ground; withhandbrake applied and drive and controlsdisengaged

15 0 15

PC15. Operate the stoker safely at theposition and in the manner designated

25 5 20

PC16. Ensure that no other operatorstravel on or stand near the stoking car

15 5 10

PC 17. Ensure proper distribution ofCharge mix in the furnace and alwayscovered fully

20 5 15

Total 250 60 190ISC/N5307:Perform basicmaintenanceandtroubleshootingof the stokingcar

PC1. Track machine operating hours toassess the right service schedule

300

15 5 10

PC2. Clean air filter dust bowls 15 5 10PC3. Clean footplates, pedals and stepsfree from mud/dirt

10 5 5

PC4. Drain water and sediment /fuelseparators

15 5 10

PC5. Replenish coolants, lubricants andfluids

20 5 15

PC6. Grease all greasing pins and pivotpoints

25 5 20

PC7. Check battery levels and condition ofthe terminals and carrying out minoradjustments if required

25 5 20

PC8. Check and maintain the tyre rims, airpressure, wheel nuts and treads

20 5 15

PC9. Ensure the machine is on firm andlevel ground before attempting to carryout any maintenance activity

15 5 10

PC10. Ensure the locking bar is in positionto prevent the front and rear chassismoving and creating a crushing zone(articulated machines only)

20 5 15

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PC11. Ensure that no maintenance task onthe engine is performed when running orstill hot

20 5 15

PC12. Identify any problem with the usualfunctioning of the Stoking Car

35 10 25

PC13. Carry out troubleshooting to ensurecompletion of given task

35 10 25

PC14. Assess when the problem is beyondhis competence and report the problemto suitably qualified and competentpersonnel

30 10 20

Total 300 85 215ISC/N0008: Usebasic healthand safetypractices at theworkplace

PC1. Use protective clothing/equipmentfor specific tasks and work conditions

150

9 4 5

PC2. State the name and location ofpeople responsible for health and safetyin the workplace

6 1 5

PC3. State the names and location ofdocuments that refer to health and safetyin the workplace

2 1 1

PC4. Identify job-site hazardous work andstate possible causes of risk or accident inthe workplace

8 4 4

PC5. Carry out safe working practiceswhile dealing with hazards to ensure thesafety of self and others state methods ofaccident prevention in the workenvironment of the job role

6 1 5

PC6. State location of general health andsafety equipment in the workplace

6 1 5

PC7. Inspect for faults, set up and safelyuse steps and ladders in general use

6 1 5

PC8. Work safely in and around trenches,elevated places and confined areas

6 1 5

PC9. Lift heavy objects safely using correctprocedures

6 1 5

PC10. Apply good housekeeping practicesat all times

2 1 1

PC11. Identify common hazard signsdisplayed in various areas

6 5 1

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PC12. Retrieve and/or point outdocuments that refer to health and safetyin the workplace

5 1 4

PC13. Use the various appropriate fireextinguishers on different types of firescorrectly

9 4 5

PC14. Demonstrate rescue techniquesapplied during fire hazard

8 4 4

PC15. Demonstrate good housekeeping inorder to prevent fire hazards

2 1 1

PC16. Demonstrate the correct use of afire extinguisher

6 1 5

PC17. Demonstrate how to free a personfrom electrocution

6 1 5

PC18. Administer appropriate first aid tovictims as required e.g. in case ofbleeding, burns, choking, electric shock,poisoning etc.

8 3 5

PC19. Demonstrate basic techniques ofbandaging

6 1 5

PC20. Respond promptly andappropriately to an accident situation ormedical emergency in real or simulatedenvironments

7 2 5

PC21. Perform and organize lossminimization or rescue activity during anaccident in real or simulatedenvironments

6 1 5

PC22. Administer first aid to victims incase of a heart attack or cardiac arrestdue to electric shock, before the arrival ofemergency services in real or simulatedcases

6 1 5

PC23. Demonstrate the artificialrespiration and the CPR Process

6 1 5

PC24. Participate in emergencyprocedures

6 1 5

PC25. Complete a writtenaccident/incident report or dictate areport to another person, and send reportto person responsible

4 1 3

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PC26. Demonstrate correct method tomove injured people and others during anemergency

2 1 1

Total 150 45 105ISC/N0009:Workseffectively withothers

PC1. Accurately receive information andinstructions from the supervisor andfellow workers, getting clarification whererequired

100

10 5 5

PC2. Accurately pass on information toauthorized persons who require it andwithin agreed timescale and confirm itsreceipt

10 5 5

PC3. Provide information to others clearly,at a pace and in a manner that helps themto understand

10 0 10

PC4. Display helpful behaviour by assistingothers in performing tasks in a positivemanner, where required and possible

10 5 5

PC5. Consult with and assist others tomaximize effectiveness and efficiency incarrying out tasks

10 5 5

PC6. Display appropriate communicationetiquette while working

10 0 10

PC7. Display active listening skills whileinteracting with others at work

10 0 10

PC8. Use appropriate tone, pitch andlanguage to convey politeness,assertiveness, care and professionalism

10 5 5

PC9. Demonstrate responsible anddisciplined behaviours at the workplace

15 5 10

PC10. Escalate grievances and problemsto supervisor

5 0 5

Total 100 30 70

Indian Iron & Steel Sector Skill Council - Pradhan Mantri...

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