India Bike Industry

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    Chapter 1

    Introduction

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    INTRODUCTION

    A customer is anyone makes regular purchases from a company or a store, while a consumer

    is one who makes any transactional decisions of economic nature including buying of goods

    and services. Consumer can be both personal consumer who buy for his or her own person

    and family consumption and organizational consumer which could include nongovernmental

    organization, political groups, companies and governments. Consumer behavior is the study

    of how individuals, group, and organizations select, buy, use, and dispose of goods, services,

    ideas, or experiences to satisfy their needs and wants. Buying Behavior refers to the buying

    behavior of the ultimate consumer. Buying Behavior is the decision processes and acts of

    people involved in buying and using products which includes social and mental processes.

    This study was undertaken in order to find out the factors influencing consumers purchase

    decision of Bike. And the findings of this first objective will provide the basis for the second

    research objective in the study. Secondly, it is intended to find out whether there are

    differences among consumer groups of a bike company with respect to the importance given

    to the factors influencing consumers bike purchases.

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    Chapter 2

    Research Methodology

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    RESEARCH METHODOLOGY

    Research methodology is considered as the nerve of the project. Without

    a proper well-organized research plan, it is impossible to complete the project

    and reach to any conclusion. The project was based on the survey plan. The

    main objective of survey was to collect appropriate data, which work as a base

    for drawing conclusion and getting result.

    Therefore, research methodology is the way to systematically solve the

    research problem. Research methodology not only talks of the methods but also

    logic behind the methods used in the context of a research study and it explains

    why a particular method has been used in the preference of the other m ethods.

    Research Design:

    Research design is important primarily because of the increased

    complexity in the market. In fact, it is the key to the evolution successful of

    companies. It is an important tool to study the employee retention strategies. A

    research design specifies the methods and procedures for conducting a particular

    study. According to Kerlinger, research design is a plan, conceptual structure,

    and strategy of investigation conceives as to obtain answers to research

    questions and to control variance.

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    Research Design specifies methods and procedures for study. In this study

    the company designs new strategies for employee retention.

    Source of data:

    Research design specifies the method and procedures for the collection

    and analysis of the data in the manner that aims to combine relevance to the

    research purpose.

    Data collection:

    The data for the proposed study was collected from one source Primary

    data.

    Primary Data:

    It includes collection of first hand information from the response who is

    concerns with the market research.

    E.g. Survey, Questionnaire.

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    Secondary Data:

    It includes collection of data from other source which is concerned with

    the market research.

    E.g. Books.

    Analysis method:

    The analysis and the interpretation have been done using the

    questionnaire, survey and interview method

    TOOLS:

    MS EXCEL. SPSS

    Research Objectives:

    To find out the attribute in which customers are more interested

    Whether mileage of the bike affect the decision of customer while

    purchasing the bike

    Whether maintenance level affects the purchase decision of bike or not

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    Chapter 3Data Interpretation

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    DATA ANALYSIS and RESULTS

    Demographic Profile of the Respondents

    Of the 15 respondents, all were male. Additionally, all respondents were under the age of 25.

    The education level of the respondents was graduates.

    Brand Usage Profile of the Respondents

    The participants were asked to choose the laptop brand that they were using at the time of the

    survey. Table 1 illustrated the frequency distribution of Bike brands by the respondents of the

    survey. In other words, the frequency of bike brands used by the respondents can be

    summarized as follows:

    Table1. Frequency Distribution of Laptop Brands

    FREQUENCY DISTRIBUTION OF LAPTOP BRANDS

    BRANDS FREQUENCY PRECENTAGE %

    Hero-

    Honda 4

    26.67%

    Bajaj 6 40.00%

    Honda 320.00%

    Yamaha 213.33%

    TVS 00.00%

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    Income level of the Respondents

    Family yearly Income level is divided into 4 parts

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    Brand prefered by the Respondent at the most:

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    The Features Influencing Consumersbike PurchaseDecisions:

    To find relationship between income level and customerexpectation for milage for the bike:

    a

    hat is your family income yearly * What Feature are you consider while purchasing

    bike - MILEAGE (AVERAGE) Crosstabulation

    Count

    3 5 1 9

    1 1 1 3

    1 0 2 3

    5 6 4 15

    1 to 3 Lac

    3 to 5 lac

    Above 5 lac

    What is yourfamily income

    yearly

    Total

    MOST

    IMPORTANT

    LESS

    IMPORTANT NUTRAL

    What Feature are you consider while

    purchasing bike - MILEAGE (AVERAGE)

    Total

    With the above cross tabular it implied that less income people are more intrusted in milage of

    the bike rather then any other features. Form the sampl size the large opinion gave moreweightage to the milage of the bike.

    To find out relationship between income level and style feature of the bike:

    What is your family income yearly

    9 60.0 60.0 60.0

    3 20.0 20.0 80.0

    3 20.0 20.0 100.0

    15 100.0 100.0

    1 to 3 Lac

    3 to 5 lac

    Above 5 lac

    Total

    Valid

    Frequency Percent Valid Percent

    Cumulative

    Percent

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    What Feature are you consider while purchasing bike - BIKE LOOK OR STYLE

    6 40.0 40.0 40.0

    5 33.3 33.3 73.3

    2 13.3 13.3 86.7

    1 6.7 6.7 93.3

    1 6.7 6.7 100.0

    15 100.0 100.0

    MOST IMPORTANT

    LESS IMPORTANT

    NUTRAL

    NOT IMPORTANT

    NOT AT ALL IMPORTANT

    Total

    ValidFrequency Percent Valid Percent

    Cumulative

    Percent

    What feature you consider while purchasing bike

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    Chapter 4Conclusion

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    CONCLUSION

    - There is many people are ride the bike but which type of

    bike is more popular and accepted by people that we can

    only know if we physically ask to them

    - After this research we find that income level of peopledecide the feature availability in the bike

    - Below 3lac income people more conscious about the

    mileage of bike and also bother about the maintenance

    expense.

    - And more than 3 lac income class people more prefer the

    bike look and style

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