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INDeX CSLCInstallation Manual

38DHB0002UKCA – Issue 7 (07/2001)

- Contents

Page 2 Installation Manual38DHB0002UKCA – Issue 7 (07/2001) INDeX CSLC

ContentsIntroduction ........................................................................................................................................ 3

General ....................................................................................................................................................................3DECT in Detail .........................................................................................................................................................4The INDeX DECT System........................................................................................................................................5

Site Surveys........................................................................................................................................ 7Introduction ..............................................................................................................................................................7Base Station Coverage: In Theory ...........................................................................................................................8Base Station Coverage: In Practice .........................................................................................................................9Using the Site Survey Kit........................................................................................................................................10

Preparing for Installation ................................................................................................................ 13Tools & Experience Required.................................................................................................................................13Additional Parts Required.......................................................................................................................................13Environmental requirements ..................................................................................................................................13

Installation ........................................................................................................................................ 141. Installing the CSLC Cassette .............................................................................................................................142. Installing DECT Base Stations (DBS).................................................................................................................153. Base Station Cable Measurement......................................................................................................................174. DECT Noise Suppression and Echo Cancellation..............................................................................................175. Registering Handsets .........................................................................................................................................176. Changing CSLC User Numbers .........................................................................................................................187. Subscribing Handsets ........................................................................................................................................188. Switching Between Systems ..............................................................................................................................199. Removing a Subscription ...................................................................................................................................1910. Mobile Twin Numbers.......................................................................................................................................2011. Hot Desking......................................................................................................................................................2012. Multi-site Roaming ...........................................................................................................................................2113. System Testing & Handover.............................................................................................................................21

Repeater Base Stations................................................................................................................... 22Introduction ............................................................................................................................................................22Locating Repeater Base Stations...........................................................................................................................22Installing a Repeater ..............................................................................................................................................23The Repeater Setup Program ................................................................................................................................24

System Diagnostics and Testing.................................................................................................... 25Base Stations Signal Checks .................................................................................................................................26Handset Software Version......................................................................................................................................26Battery Condition....................................................................................................................................................26

Index.................................................................................................................................................. 27

Introduction General -

Installation Manual Page 3INDeX CSLC 38DHB0002UKCA – Issue 7 (07/2001)

IntroductionGeneral

This manual covers the installation, maintenance and programming of an INDeXCordless Subscriber Line Cassette (CSLC) DECT system operating with softwareLevel 2.2+. It is intended for use by installers and maintainers who have successfullycompleted an appropriate INDeX DECT training course.The CSLC provides digital connection directly into the INDeX and provides thesystem with integrated support for cordless handsets. The CSLC is both DECT andGAP compatible.

Base Stations (max. of 16)

Repeater (one per Base Station)

Slave Jack Socket(not supplied)

2km Single Twisted Pair Cable (not supplied)

Up to 128 Handsets With a max. of 4 simultaneous

calls per Base Station

MDF

INDeX with CSLC

INDeX 32 Pair Cable

There are two variants of CSLC cassette. The CSLC 8 supports up to 8 basestations and 64 handsets. The CSLC 16 supports up to 16 base stations and 128handsets. Each base station can handle up to 4 simultaneous calls. Repeater basestations can be used to extend the range of system coverage.Only one CSLC cassette can be installed in an INDeX system and both cassetteshandle a maximum of 32 simultaneous calls.INDeX DECT conforms to the DECT Generic Access Profile (GAP) requirements.This allows other GAP handsets to be used on the system. It also allows the INDeXDECT handsets to be used on other GAP compatible DECT systems.– Approvals:

– Electric: TBR 6 (DECT RF).– Access Profile: TBR22 (GAP) Layer 1.– EMC: ETS 300 329 (CE Labelling).

Note: For both the Hot Desk Working and Multi-site Roaming features (see pages20 and 21 respectively) to operate, the following software must be installed:– INDeX Level 9.2+– CSLC Level 2.2+– 20DT Handset Level 2F+ (see page 6).

- Introduction DECT in Detail


DECT in DetailDECT (Digital Enhanced Cordless Technology*) uses cellular radio methods tohandle multiple handsets on the same system at the same time. It is designed forhigh density local area usage.The DECT system uses the frequency band of 1.88GHz to 1.9GHz. It employsFDMA (Frequency Division Multiple Access) to divide each band into ten separatecarrier frequencies. TDMA (Time Division Multiple Access ) further sub-divides eachcarrier frequency into 24 time slots. Twelve slots are used for send and 12 forreceive, i.e. two slots are required per conversation on the carrier frequency. This iscalled TDD (Time Division Duplex).The above method gives 120 call channels available to a DECT system (10 x 24channels, 2 channels per call).During a conversation, a handset continuously compares the speech qualityobtained in its time slot to that in the same time slot on another carrier frequency. Ifthe current signal falls below acceptable limits and the other band is better, thehandset will change over to that band.DECT systems use DCS/DCA (Dynamic Channel Selection/Allocation) to resolveavailability of channels between handsets and base stations. These processes allowa high density of handsets (on the same or different DECT systems) to operate inthe same area (provided sufficient base station channels are available).Speech within DECT is digitised using ADPCM (Adaptive Differential Pulse CodeModulation). Traditional PCM digitises speech by sampling at time intervals andassigning a value to the amplitude at each time interval. This sequence of amplitudevalues is then sent as a digital signal. In ADPCM information is only sent when theiris a difference in amplitude. This requires more processing electronics but allowslower signal rates to be used for the same speech quality.*Originally DECT stood for "Digital European Cordless Telephony" but this waschanged as use of the standard spread beyond the European market.

The INDeX DECT System


The INDeX DECT SystemThis sections gives a brief overview of the elements within the INDeX DECT system.

CSLCEach CSLC has a unique serial number that identifies the system to handsets. Thiscan be displayed through normal INDeX programming.The system configuration rules are as follows;– Only one of the following cassettes (i.e. ALOG, CSLC, COMBO or BRIC) should

be used in a cabinet with a PSU4.– A maximum of 80 simultaneous ringing analogue extensions is supported per

cabinet (112 extensions if using ALOG 0/24).– Cabinets fully equipped with analogue type cassettes are not recommended for

high traffic environments such as call centres.

DECT Base Station (DBS)These units support up to 4 simultaneous handset calls each. Only software PCS 3+base stations must be used with CSLC. Using standard telephony cable basestations can be placed at up to 2km from the CSLC. Base stations units aredesigned for wall mounting.Each base station is supplied with a 1.5m line cord for connection to a Slave JackSocket (not supplied).– Size: 100mm wide x 100 high x 40mm deep (inc. wall mounting bracket).

RepeaterA Repeater works in conjunction with a Base Station to extend that Base Station'sarea of coverage. A directional aerial can be added to increase the distance from theassociated Base Station (up to 1km line of sight).Each Repeater is programmed to associate with a particular Base Station using aRepeater Setup program. The Repeater can handle up to two simultaneous calls.These calls are 'borrowed' from the Base Station. Hence, each call routed via theRepeater reduces the number of calls that the Base Station can handle.The Repeater does not need any wiring connection to the Base Station or CSLC.The Repeater is designed for wall mounting and is supplied with a plug top PSUfitted with 2 mtrs of cable.– Size: 100mm wide x 100 high x 40mm deep (inc. wall mounting bracket).– Power: Power from a 230V, 50Hz plug top PSU, (9VDC, 300mA).

- Introduction The INDeX DECT System


20DT HandsetEach handset is supplied with a User Guide and battery.– Weight: 121g ±10g including battery.– Size: 143mm x 48mm x 26mm.– Power: Fully charged battery; 10 hours speech, 90 hours standby. Full battery

recharge, 3.5 hours in handset charging slot.

Note: A label, located beneath the battery pack, provides both the handsetregistration number and the software level. Handsets are supplied with thebattery disconnected. Ensure that the battery is connected before use.

Single ChargersThe single chargers are designed as a free-standing desk units. These singlechargers are supplied with a mains power supply unit appropriate to the orderingcountry.– Size: 65mm wide x 60mm high x 95mm deep.– Power Supply: Single 220V 50Hz mains power supply.

Introduction


Site SurveysIntroduction

The site survey is the most crucial part of any DECT installation. It is thestage at which future success or failure of the installation will probablyoccur.Most issues of customer satisfaction will stem from the site survey and theresultant positioning of the base stations.

From the customer's point of view, two keys factors must be assessed:– The area of coverage required:– The number of simultaneous users within different areas:

Each base station can support 4 simultaneous calls. There is no problemwith having more than one base station in the same area.

During the site survey, you will be attempting to determine two factors to achieve thecustomers requirements:

– The number of base stations required.– Their best positioning.

To fulfil this you need to obtain the following details:– Building Measurements:

Accurate building plans are an essential aid to both the site survey and alsofor later fault analysis.

– Signal Strength: (RSSI - Radio Signal Strength Indication)From potential base station positions, what is the range of the base stationsignal at sufficient signal strength for reliable operation.

– Speech Quality: (Q52)Interference, weak signals and reflected signals lead to errors in the digitalvoice signal that cannot be corrected. From potential base station position,what is the range before the bit error rate becomes unacceptable.

- Site Surveys Base Station Coverage: In Theory


Base Station Coverage: In TheoryGiven ideal open field conditions, the range between a handset and base station canbe up to 600 metres. Within a building, with signal strength being absorbed andreflected signals giving increased error rates, the effective range is more realisticallybetween 50 metres and 150 metres.A single base station's area of coverage is ΠxR2 .

R

With multiple base stations working together, areas of coverage intersect. Eachbase station provides main coverage for an area 2xR2 (the square areas below).Naturally the base station signal still goes outside that area but normally calls arehanded over to the next base station at that stage.

RR

R

In the worst case, call handover from one base station to another can take up to 10seconds to complete. Thus for handset users moving at normal walking pace, basestation coverage areas need to overlap by at least 10 metres to ensure successfulcall hand-over.

Maximumoverlapssupported

All the above assumes a lot of things:– That each base station has sufficient free channels. If there is no free channel

for a call handover, the handset will remain with its current base station until outof range and the call is lost.

– That the building structure is even and so the base station has the same rangein all directions.

– That base stations only operate in 2-dimensions. In reality the signal forms asphere rather than a circle.

Base Station Coverage: In Practice


Base Station Coverage: In PracticeIn practice, no rules can be given for base station coverage. Coverage is affected bymany factors that are unique to each site. We can only guide you as to those thingsthat are likely to affect base station coverage.Obvious causes of signals problems:

– Metal surfaces, concrete thickness greater than one metre.Beware of:

– Windows with reflective film or specialised glass: (e.g. Pilkington 'K')This type of glass, e.g. car windscreens, produces increased signalreflection and reduces signal pass-through.

– Wire Meshes and Grills with apertures of less than 4cm:These block signals as effectively as continuous metal sheet.

– Fire Doors:These block the signals. In multi-occupancy building such as hotels the highnumber of fire-doors may be a problem.

– Stair Wells:In modern office buildings, stair wells frequently combine concrete buildingsupports, fire doors and the intervening floor material, making them a specialproblem.

– Screened Rooms:Typically found in offices involved with TV, video and radio production, butalso possible in computer centres.

Base station overlap areas:– In such areas, the signal from one base station is getting weak and so the

handset will start call handover to the next base station. However thisprocess can take up to 10 seconds. In overlap areas look out for items suchas closing doors that might suddenly block the already weak signal beforehandover is completed.

– To calculate the overlap required, based on the handset user's speed, allow10 seconds to guarantee handover.

– Ideally base stations should be a minimum of 25 to 40 metres apart.– The number of base station signals which can be monitored by DECT

Handsets in a confined area is limited. Signals from too many base stationscan cause the Handsets to behave in an unpredictable manner. It isimportant that there are no more than 4 base stations within signal range ofeach other. Remember that base stations located on different floors will addto the number of overlaps.

– When planning a site using DECT base stations, it is recommended no morethan 3 base stations be located in the same area for the purpose ofmaximising call capacity, i.e. within a few metres of each other.

Opportunities to be aware of:– In multi-storey buildings, if the building construction allows, a base station on

one floor can also serve the floor above or below.

- Site Surveys Using the Site Survey Kit


Using the Site Survey KitGuidance on where to start the survey and order in which to do a survey is difficult, eachcase is unique and much relies on experience. Ensure that conditions are as near to normalas possible, for example, in a warehouse when normal stocking conditions exist . If possibledo the survey on a normal working day when the building is in use. Check which areas youcan enter and when.

The Survey Base StationThe Site Survey Base Station is a DECT Base Station that is able to transmit withoutrequiring a connected DCU. It is supplied with a suitable mains power supply unit.As well as providing an RSSI/Q52 signal it can accept audio input via a 3.5mmaudio-jack input for a manual audio quality check.

Power Supply Input:9VDC 150mA.

Subscribe Button

Audio Input

– Power Socket:The Survey Base Station is supplied with a suitable power supply terminatedwith an RJ11 connector. The connector uses Pin 6 (-ve) and Pin 5 (+ve) toprovide a 9V dc, 150mA supply.

– Audio In Socket:Standard 3.5 mono jack socket input.

– Subscribe Button:If pressed and held for 3 seconds, puts the Survey Base Station in subscribemode for the following minute. The base stations system ID is printed on itsback. Its account number is 1234 (on older units this may be 12345678).

Site surveys may also be done using an INDeX DECT Demonstration Kit. In thatcase the survey process is the same except handset subscription (see "7.Subscribing Handsets" on page 18 ).

Using the Site Survey Kit


Subscribing to the Survey Base StationUp to eight handsets can be subscribed to the Survey Base Station. All thesehandset can display the RSSI signal quality simultaneously but only one can receivethe audio input at any time. Normally only one handset is subscribed to the SurveyBase Station.1. Connect the Survey Base Station connected to it's power supply and switch on.2. Turn the handset on and use the following step to assign it a number between 1

and 8. Dial *99972*x where x is the number between 1 and 8. Then press ✓ .3. Press MENU and the > key until LOGIN appears and then press ✓ . SELECT

LOGIN appears.4. Press the > key until required SYSTEM number (1-4) appears then press ✓ .5. Press > until SUBSCRIPTION REMOVE appears, then press ✓ .6. Enter the password (default 0000) and press ✓ to display SUBSCRIPTION

REMOVE? Press ✓ to display any previously entered System ID (appearsbelow SYSTEM X where X = 1 to 4). Remove previously subscribed ID bypressing ✓ .

7. You are returned to SUBSCRIPTION CREATE. Press ✓ to begin subscription.8. The handset is now searching for a system to which it can subscribe. Press and

hold the subscribe button on the Survey Base Station for three seconds. TheSurvey Base Station will then stay in subscribe mode for one minute.

9. Use the < and > buttons to display the ID numbers of available DECT systemsfound by the handset. Look for the ID number of the Survey Base Station(printed on the back of the Survey Base Station) and then press ✓ .

10. Use the < and > to select which system you want the Survey Base Stationassigned as and then, at the AC: prompt, enter 1234 and press ✓ .

11. SUBSCRIPTION WAIT appears. When successfully subscribed, the handsetbleeps. Should SUBSCRIPTION FAILED appear, repeat from step 5 removingany previously subscribed ID for the SYSTEM number you are attempting tosubscribe too.

- Site Surveys Using the Site Survey Kit


Performing the SurveyPosition the Survey Base Station in the potential position for a base stationinstallation. Connect the power supply. If possible also connect an audio source viaeither the telephone line or audio jack sockets.1. With a subscribed handset on-hook, dial *99981* and press ✓ .2. The handset display shows the signal quality.

RPN: 01 <Base station number. Q52: 52 <Speech quality.RSSI: 64 <Signal strength.

3. Take the handset off-hook as this will ensure more realistic figures.– If you have connected an audio source you will hear it whilst off-hook. Use

this facility to check the audio quality (only one handset can be off-hook andreceive the audio source at any time).

4. Check the boundaries of the Survey Base Stations coverage where Q52 isgreater than 52 and RSSI is greater than 64. Mark this area on the buildingplans and check that you have entered all areas that the base station might haveto server.

5. Repeat this process with the Survey Base Station in a new location. Check thatthe overlap between coverage areas is at least 10 metres.

6. To return the handset to normal operation press and hold < until you hear ashort bleep.

When the Site Survey is completed, a copy of the Base Station locations and theplotted coverage must be left on the customers premises. This allows engineers inthe future to review the initial installation and physical layout of the site.

Tools & Experience Required


Preparing for InstallationTools & Experience Required

The installer is expected to have knowledge of INDeX system programming.General:– 6.5mm slot head screwdriver.– No.1 Phillips screwdriver.– Cutter/knife for cable ties.– Cable ties - 3mm x 50mm.– Drill and masonry drill bits– Tape measure (up to 500mm).– Spirit level.– Digital voltmeter (DVM).

Programming:– Windows 3.x/95 or NT PC with serial port supporting 19.2K baud minimum.

Additional Parts RequiredThe following items are required in addition to those supplied by Avaya.per DECT Base Station: (DBS)– 1 x Slave jack socket (see country variants on page 16)– Single-twisted pair cable (Type CW1308) from MDF to slave jack socket.

Environmental requirementsThe planned locations for all parts of the system must meet the followingrequirements:– Check that the area is a well ventilated area, having a temperature range of 0°C

to +40°C and a humidity range of 10% to 90% non-condensing.– Check there are no flammable materials in the area.– Check there is no possibility of flooding.– Check that no other machinery or equipment needs to be moved first.– Check that it is not an excessively dusty atmosphere.– Check that the area is unlikely to suffer rapid changes in temperature and

humidity.– Check for the proximity of strong magnetic fields, sources of radio frequency and

other electrical interference.– Check there are no corrosive chemicals or gasses.– Check there is no excessive vibration or potential of excessive vibration,

especially on the cabinet mounting surface.

- Installation 1. Installing the CSLC Cassette


Installation1. Installing the CSLC Cassette

This section covers installation of a CSLC cassette.– Only 1 of the following cassette types (that covers ALOG, BRIC, COMBO

and CLSC cassettes) should be used in a cabinet with a PSU4.– A maximum of 80 simultaneous ringing analogue extensions is supported

per cabinet (112 extensions if using an ALOG 0/24 cassette).– Cabinets fully equipped with ALOG cassettes are not recommended for high

traffic environments such as call centres.

To install a CSLC cassette :1. Ensure that you have the correct cassette. The cassette label shows its type as

"CSLC8 " or "CSLC16 ".2. Remove the screw at the top of the slot to be used. Insert the new cassette.3. After insertion of the cassette, there will be a delay, the length of which is

dependant upon the number of base stations, before the lamp status stabilizes.Check which lamps come on.– Green On/Red Off : Power supply to cassette okay.– Green Off : Swap cassette, if the problem persists, check the PSU/CPU.– Red On : Swap cassette, if the problem persists, check the PSU/CPU.– Red flashing : Check that the selected slot is not 'locked out'

(Adininstration/Linecard Information/Linecard).4. Secure the cassette using its top tab (using the screw previously removed).5. Connect the INDeX 32-pair cable to the cassette. Attach the cable's P-clip to the

appropriate point at the base of the cabinet for the cassette slot.6. Cable tie the cable to the base of the cassette.

2. Installing DECT Base Stations (DBS)


2. Installing DECT Base Stations (DBS)Correct positioning of Base Stations is vital to the performance of the wholesystem. Before installing any DECT Base Station, ensure that you haveaccurate plans for its location. If possible consult with the person whoperformed the site survey.

Before installing any Base Station check the PCS levels shown on its labels. All theBase Stations within a system must have the same PCS levels.Note that software level PCS 3+ base stations can be installed up to 2km (1km forolder style units) from the CSLC.

2.1 CLSC to MDF ConnectionsThe table below shows the connections from the CSLC cassette's 32-pair cable tothe MDF panel. It is recommended that you connect all 32 pairs even if theinstallation does not require all 32. This allows for system expansion andmaintenance with the minimum of cable rewiring.Ensure that the cable and wires are clearly labelled at both ends.Base Station Wrap Speech SpeechBase Station 1 Orange White/Blue Blue/WhiteBase Station 2 Orange White/Orange Orange/WhiteBase Station 3 Orange White/Green Green/WhiteBase Station 4 Orange White/Brown Brown/WhiteBase Station 5 Orange White/Slate Slate/WhiteBase Station 6 Orange Red/Blue Blue/RedBase Station 7 Orange Red/Orange Orange/RedBase Station 8 Orange Red/Green Green/RedBase Station 9 Orange Red/Brown Brown/RedBase Station 10 Orange Red/Slate Slate/RedBase Station 11 Green Black/Blue Blue/BlackBase Station 12 Green Black/Orange Orange/BlackBase Station 13 Green Black/Green Green/BlackBase Station 14 Green Black/Brown Brown/BlackBase Station 15 Green Black/Slate Slate/BlackBase Station 16 Green Yellow/Blue Blue/Yellow

- Installation 2. Installing DECT Base Stations (DBS)


2.2 Mounting the Base StationEach Base Station is supplied with 1.5mtrs of cable for connection to the slave jacksocket (see page 3).To mount a Base Station, perform the following:1. Check the proposed position of the Base Station and ensure that there is a

minimum of 200mm's clearance on all sides of the Base Station.2. Use the Base Station Wall Mounting Bracket (see figure below) as a template to

mark the required holes. Ensure that the Base Station is level. Drill and insertthe wall fixings for the No. 6 round-head screws.

3. Run the Base Station line cord through the access hole before fixing the bracketto the wall with the two No. 6 round head screws.

4. Push the Base Station line cord into it's socket on the Base Station.5. Slide the Base Station onto the mounting bracket (a firm push is required to

slide the Base Station lugs over the pins on the wall mounting bracket).

Wall mountingsecuring screw slots Base Station line

cord entry point

Top – viewed from front

6. Connect the base station line cord from the base station to the slave jack socketprovided for the base station.Note: For country variants, use the following table:

Socket Type PinsLJU 2/3ARJ45RJ11

3 & 44 & 53 & 4

2.3 Configuring the Base StationsFor the system to function correctly, it must measure the cable delay on signals toand from each Base Station. Note that whilst this process is being performed thesystem cannot handle calls. See "3. Base Station Cable Measurement" on page 17.

3. Base Station Cable Measurement


3. Base Station Cable MeasurementThe cable distance between the Control Unit and the Base Stations introduce signaldelays for which the system must adjust. Whenever a Base Station is added ormoved, a process of measuring the cable delays must be performed.Note that performing a cable delay measurement will interrupt all DECT calls whilstthe process takes place.To perform a cable delay measurement :1. From the Administration menu, select Linecard Information.2. Select Linecard and enter the address of the CSLC cassette.3. Select Setup.4. Select Start cable delay measurement.5. On the menu shown check that all the base stations installed are listed along

with a delay measurement.

4. DECT Noise Suppression and Echo CancellationThe CSLC supports several settings that can improve reception when used in noisyenvironments, i.e. background noise can be interpreted as speech and hence muteyour earpiece.To alter the DECT noise suppression and echo cancellation :1. From the Administration menu, select Linecard Information.2. Select Linecard and enter the address of the CSLC cassette.3. Select Setup.4. Select either Noise suppression or Echo cancellation to alter the settings.

5. Registering HandsetsAfter inserting a CSLC cassette into the cabinet, the INDeX performs a number ofautomatic actions:– It assigns 64 (CSLC8) or 128 (CSLC) user numbers.– All mobile user numbers are added to the Mobile User Group (default set to

114). The Type setting for these user numbers must be set as MobileNote: Although up to 128 numbers can be allocated, the maximum number of

simultaneous calls on the CSLC is 32.These user numbers are then used as the directory numbers for any DECThandsets registered on the INDeX.To register a handset you must enter it's serial number. The serial number consistsof a five digit handset type number followed by a unique seven digit handsetnumber. On INDeX DECT handsets the serial number is printed on a label coveredby the handset battery.To register a handset :1. From the Administration menu, select Linecard Information.2. Select Linecard and enter the address of the CSLC cassette and select Setup.3. Select Handset registration and use the left and right cursor keys to move

through the Mobile User directory numbers.4. To remove an existing serial number select Delete entry. (To re-allocate a

number see "6. Changing CSLC User Numbers" on page 18). When therequired user number is shown select Handset serial number to enter theserial number.

- Installation 6. Changing CSLC User Numbers


6. Changing CSLC User NumbersTo change the extension number of a current 20DT handset, including Mobile TwinNumbers (see page 20), perform the following (Level 9.0+ software only)To change a handset's number :1. From the Administration menu, select Linecard Information.2. Select Linecard and enter the address of the CSLC cassette.3. Select Setup and Handset registration and use the left and right cursor keys to

move through the Mobile User directory numbers.4. Select Delete and remove the existing DECT handset number.5. Unsubscribe the handset (see "9. Removing a Subscription" on page 19).6. Check that the new user number is allocated to the Mobile User Group (default

set to 114) and it's Type has been set to Mobile. If not create new number andadd to mobile group.

7. From the Administration menu, select Linecard Information, Linecard,Setup and Handset registration.

8. From Select new target, add the number created above.9. Perform a subscription request from the 20DT handset (see "7. Subscribing

Handsets" on page 18 ).

7. Subscribing HandsetsOnce a handset's serial number has been registered (see page 17), that handsetcan be subscribed to the system. To do this, subscription must first be allowed onthe INDeX. The subscription process is performed as follows:To enable handset subscription :1. From the Administration menu, select Linecard Information.2. Select Linecard and enter the address of the CSLC cassette.3. Select Setup.4. Set Allow subscription to yes (toggles between yes and no).5. Note the number shown on the same line after the Allow subscription setting.

This is the DECT system's own serial number (ID) and is required whensubscribing a handset to ensure that you attempt to subscribe to the correctDECT system.

To subscribe an INDeX 20DT HandsetIt is recommended to only subscribe one handset at a time.1. Press MENU and then > until LOGIN appears, then press ✓ . SELECT LOGIN

appears2. Press > until SUBSCRIPTION CREATE appears, then press ✓ .3. Press > until required System ID number appears, then press ✓ .4. Press > until CREATE SYSTEM 1 appears, press > until required system ID.

The handset displays the ID's of any systems in range. If there are severalsystems locally, use < and > to display the different ID numbers found.

6. When the required ID is shown, press ✓ .7. AC: _ _ _ _ _ _ appears. If required enter an Account Code. Press ✓ .

If for some reason your handset cannot subscribe it displays FAILED. Press ✓ totry again.

8. Press MENU to finish.

8. Switching Between Systems


8. Switching Between SystemsIf the phone has been subscribed to several systems, you must select which systemto currently use. For multi-site working (requires INDeX net) the user must log intoeach site and the 20DT must be set to AUTO.1. On your 20DT, press MENU and then > until LOGIN appears, then press .2. SELECT LOGIN appears, press .3. Press > until required SYSTEM number (1-4) appears.4. With the required SYSTEM number displayed, press . Your handset bleeps

and SELECT LOGIN appears.Either, press MENU to exit, or , for multi-site working, press .

5. For multi-site working, you must visit each site and allocate a discrete systemnumber to it. E.g. for site 1, allocate SYSTEM 1 and for site 2, allocate SYSTEM2, etc. See page 21 for instructions on programming the INDeX for Multi-siteRoaming.

6. Where multi-site working is required, press > until required AUTO appears andpress . (You only need to do this once at any site but you must log on at eachsite – repeating steps 1 to 5 at each site for each handset).

7. Your handset bleeps and SELECT LOGIN is displayed.8. Press MENU to exit.

9. Removing a SubscriptionIf necessary, you can remove a subscription from the handset.Do not do this lightly as you may not be able to re-subscribe without assistancefrom your System Maintainer.To remove a handset's subscription :1. On your 20DT, press MENU and then > until LOGIN appears, then press ✓ .2. SELECT LOGIN appears.3. Press > until required SUBSCRIPTION REMOVE appears, then press ✓ .4. Enter your password and press ✓ .5. Press ✓ and enter your passcode. ✓ .6. SUBSCRIPTION REMOVE appears, press ✓ and then press > until the system

you wish to remove appears7. Press ✓ again to remove the system.

If the system removed was the one currently in use, you need to LOGIN toanother system (see "7. Subscribing Handsets" on page 18 ).

8. Press MENU to finish.

- Installation 10. Mobile Twin Numbers


10. Mobile Twin NumbersThe INDeX provides a Mobile Twin Number option for users. This option allows thedirectory number of a DECT handset to be associated with the directory number ofanother terminal (e.g. a user's desk telephone) and provides tight feature integration.The use of the Mobile Twin Number option requires entry of a Mobile numbersswitch licence on the INDeX.When used, having a mobile twin number has the following effects:– Calls to the fixed terminal also cause the DECT handset to ring.– If either the fixed terminal or DECT handset are busy callers receive busy tone

(or follow the fixed terminal's divert on busy if set).– Feature transparency, i.e. Messages/Call Backs/Camp-ons/Voice Mail/etc.

To enable mobile twin number use :1. From the Main Menu select System and then Switch Licences.2. Select Mobile numbers and enter the licence key.

To associate a DECT handset with a fixed terminal :1. From the Administration menu select User and enter the directory number of

the fixed extension.2. Select Extended functions.3. Select Mobile twin number and enter the directory number of the DECT

handset (this automatically sets the Mobile twin number setting of the DECTuser directory number to the fixed terminal's directory number).

11. Hot DeskingINDeX Level 9.2+ provides a Hot Desk Mobile option. This option allows the LOGON prompt to be displayed on the 20DT.To enable Hot Desk use:1. From the Administration Menu select User (number)and then User type.2. Select Hot Desk Mobile.

Number is automatically added to the Mobile user's group.3. Repeat for all User numbers that are going to be used for Hot Desking.

Notes: 1. Remember to allocate two numbers per Hot Desk user; one to log onwith and a common number to log off with. E.g. for a single 20DThandset being used by eight Hot Desk users, allocate nine numbers.

2. You can Multi-site Hot Desk provided that you repeat steps 1 to 3above on each site. A Hot Desk user must use a separate 20DT oneach site and must log off on one site before logging on at another site.

12. Multi-site Roaming


12. Multi-site RoamingINDeX Level 9.2+ provides a Multi-site option. This option allows 20DT handsets tobe used, with the same numbers, etc, over up to four INDeX net linked sites. Multi-site Roaming is intended for single 20DT handsets used by individuals who roambetween sites.Do not use Multi-Site Roaming with Mobile Twin numbers or DECT Hot DeskingTo enable Multi-site use:1. From the Administration Menu select Directory, General Set Up and

Reserved numbers.2. Select Mobile User Group and add the extension numbers of the 20DTs that

are to be used for Multi-site working to the group.3. Repeat on each site within the INDeX net.4. Each 20DT handset must be both registered and subscribed to each site.

See pages 17 and 19 respectively for instructions.

13. System Testing & HandoverAfter completing installation and handset subscription, perform the following checks:– Make test calls from all handsets.– With a call connected, move through the areas that should be covered by base

stations. Check that no unexpected 'black spots' exist.

Ensure that the customer is satisfied with the installation. Make sure they are awareof the following:– Reporting Faults:

Make the customer aware of the details required when reporting any faults.Since this a cordless system, details of the handset user's location at the time ofa fault is crucial. Maintaining a record of the location of faults may reveal blackspots or high usage areas.

– Hearing Aids:Make the customer aware that all cordless and mobile telephone systems cancause background noise on some hearing aids.

– Safety Areas:Make sure the customer is aware of their responsibility to indicate to handsetusers any areas where handsets should not be used and should be switched offfor reasons of safety. The 20DT handset is not classified as 'intrinsically safeelectrical equipment' (a special classification for electrical equipment for use inhazardous areas).

- Repeater Base Stations Introduction


Repeater Base StationsIntroduction

The INDeX DECT Repeater allows you to extend the range of coverage of a BaseStation without requiring more wiring to the system. The only physical connectionrequired for each Repeater is a mains supply. A single Repeater can be added foreach existing DBS within an installation.

Repeater Base Station

The range at which a Repeater can work will typically be between 50 and 150mwithin a building. Each Repeater works in conjunction with an existing parent BaseStation. Each Repeater can handle up to two simultaneous calls. These calls are'borrowed' from the Base Station. Hence, each call using a Repeater reduces by onethe capacity of its parent Base Station (normal maximum capacity 4 calls).The use of a directional aerial allows the Repeater to be placed up to 1000m from itsparent Base Station (subject to intervening structures) as follows.

Base Station Repeater

External Antenna

Up to 1Km line of sight

The range at which the Repeater can work will typically be between 50 and 150mwithin a building. The use of a directional aerial allows the Repeater to be placed upto 1000m from its parent base station (subject to intervening structures).Each Repeater works in conjunction with an existing parent DECT Base Station.Each Repeater can handle up to 2 calls. Each call using the Repeater reduces byone the capacity of its parent DBS (normal maximum capacity 4 calls).

Locating Repeater Base StationsRepeater base stations are subject to the same positioning requirements as normalbase station units (see "Site Surveys" on page 7). Currently the only method fordoing a site survey with Repeater Base Stations is in conjunction with an installedCSLC and DBS or a DBS running on an INDeX DECT Demo System.

As with all DECT Base Stations, the correct performance and functioning of aRepeater Base Station requires an accurate site survey. Make sure you alsoinclude sufficient overlap for base station handover when positioningRepeater Base Stations.

Installing a Repeater


Installing a RepeaterUse the procedures below to set-up and install a Repeater base station. Note thatunlike normal DBS's, it is not necessary to repeat cable measurement wheninstalling a Repeater.

1. Configure the Base StationsEach Repeater needs to be programmed with various settings before it can be used.Those settings include:

– The CSLC cassette number.– The base station number of DBS with which the Repeater will work.– The base station number which the Repeater should use for itself.

To do this you must use the Repeater Setup program (see "The Repeater SetupProgram" on page 24).

2. Mounting the Repeater(s)Each Repeater is supplied with a plug top PSU fitted with 2mtrs of cable thatterminates in a modular plug. Screws/plugs, for wall mounting the CDBS, are alsosupplied.To mount a Repeater, perform the following:1. Check the proposed position of the Repeater and ensure that:

– A mains power supply is within 2 metres.– There is a minimum of 200mm's clearance on all sides of the Repeater.

2. Use the Repeater Wall Mounting Bracket (see figure below) as a template tomark the required holes. Ensure that the Repeater is level. Drill and insert thewall fixings for the No.6 round-head screws.

3. Run the PSU modular plug through the access hole before fixing the bracket tothe wall with the two No. 6 round head screws.

4. Push the PSU modular plug in to it's socket on the Repeater.5. Slide the Repeater onto the mounting bracket (a firm push is required to slide

the Repeater lugs over the pins on the wall mounting bracket).7. Connect the plug top PSU to the mains power supply. The lamp in centre of the

front of the Repeater will light red for a few moments and then turn to green.

Wall mountingsecuring screw slots PSU plug entry point

Top – viewed from front

- Repeater Base Stations The Repeater Setup Program


3. Attaching a Directional AerialThe directional aerial is supplied with a wall mounting plate, screws and wall fixings.It also includes a 0.9m lead (fixed length) for connection to the directional aerialsocket on the back of the Repeater.The face of the aerial should be mounted perpendicular to the parent DBS. TheDECT system should be installed and the position of the Repeater plus directionalaerial tested by making calls before finally fixing the wall mounting plate into place.The directional aerial then clicks into the wall mounting plate.

The Repeater Setup ProgramBefore a Repeater can be used, it must be set-up with various settings; e.g. thebase station number, system number, etc. The Repeater Setup program runs on aWindows based PC and require the serial lead and phone doubler from a DECTRepeater Programming kit.

Installing the Repeater Setup ProgramThe Repeater Setup program is supplied on floppy disks as a self-installing program(must be V3b). It is also available from the web site (http://www.sdxplc.com) as aself-extracting file.Windows 3.x1. Insert the first disk.2. In program Manager, select File and then Run.3. Type a:\setup.exe and then click on OK.4. Follow the on-screen instructions for installing Admin program.

Windows 95/NT1. Insert the first floppy disk.2. Click on Start. Select Settings and then Control Panel.3. Select Add/Remove Programs.4. In the Add/Remove Programs Properties menu click on the Install/Uninstall

tab. Click on the Install button.5. Windows will scan the floppy disk for a suitable installation file.6. When it has located the file setup.exe on the floppy disk, click on Finish.7. Follow the on-screen instructions for installing Admin program.

Connecting a Repeater for ProgrammingThe Repeater Setup kit includes an adaptor and a programming lead.

The programming lead incorporates special components.Do not use any other serial lead.

1. Use the doubler to connect the serial lead to the Repeater in parallel with thepower supply connector. Ensure that the power supply is on.

2. Connect the serial lead to the PC on which the Repeater Setup program isinstalled.

The Repeater Setup Program


Configuring a Repeater1. Locate and click on the Kirktool icon.

– Windows 3.x: Located in the desktop group Kirktool.– Windows 95/NT: Located in Start | Programs | Kirktool.

2. Click on Communication and set this to the Comport Setting (serial port)connected to the Repeater.

3. Click on Repeater and click on Read from Repeater to load the connectedRepeater's current settings. These may be empty, if not jump to step 5.

– CCFP: This is the number of the CSLC. The number of the CLSC can befound from the Administration/Linecard Information/Linecard/Set Up.The CLSC number is shown against Allow Subscription. Ensure that theAllow Subscription toggle is set to yes and on completion it must be resetback to no.

– Base to synchronize on: The base station number of the DBS with whichthe Repeater should synchronize.

– Repeater number: The base station number for the Repeater.4. Click on New and enter the required values (only if the Repeater's current

settings are empty – see previous step)5. Click on Write to Repeater.

– Error messages appear if any values are not correctly set.6. Click on Read from Repeater and check that the values are as required.

You are recommended not to change any other settings.7. Click on Exit. You can now use the Repeater.

System Diagnostics and Testing

- System Diagnostics and Testing Base Stations Signal Checks


Base Stations Signal ChecksThe INDeX 20DT handset can be used to check the signal strength and qualitybeing received.1. With the handset on-hook, dial *99981* and press ✓ .2. The handset display should be similar to that shown below.

RPN: 01 03Q52: 52RSSI: 64 xx (where xx is the RSI value for another Base Station).

– RPN is the Base Station number.– Q52 refers to the speech quality (error rate) of the signal received from a

Base Station. Only the speech quality of the first available base station isdisplayed. A value of 52 or greater is acceptable.

– RSSI refers to the signal strength from each base station.A value of 64 or greater is acceptable.

3. Put the handset off-hook, this gives more accurate and realistic survey figures.4. To return the handset to normal operation press and hold < until you hear a

short bleep.

Handset Software VersionThe handset can provide details of its internal software version. It is unlikely that youwill need these details except if requested by the handset supplier.1. With the handset on-hook, dial *99982* and press ✓ .2. The handset display should be similar to that shown below.

1329 8100SW PCS: 4

3. To clear the display press MENU twice

Battery ConditionThe handset can display its battery charge. This appears as a set of eight blocksacross the display. Solid blocks indicate charge and empty blocks indicatedischarged. If three blocks or less appear then the handset should be recharged.1. Press MENU and repeatedly press > until BATTERY is displayed.2. Press ✓ to display the battery charge.

Battery Condition


IndexAAccess Profile............................................................3Allow subscription....................................................18ALOG Cassette

Installation.................................................................... 14Trunk connection ......................................................... 15

Approvals ..................................................................3BBase station

Cable measure............................................................. 17Base Station.........................................................5,15Base Station Coverage ..........................................8,9Battery charge.........................................................26CCable delay .............................................................16Cable measurement ...........................................16,17Cable ties ................................................................13Change system .......................................................19Chargers ...................................................................6Concrete....................................................................9Control Unit ........................................................16,23Coverage

Practice.......................................................................... 9Theory............................................................................ 8

DDBS......................................................................5,15DCU ...................................................................16,23Delay ..................................................................16,17Delete subscription..................................................19Dust.........................................................................13EEMC ..........................................................................3Environmental requirements....................................13FFDMA........................................................................4Fire doors ..................................................................9Flooding ..................................................................13Frequency .................................................................4GGAP...........................................................................3HHandset software version........................................26Handset subscription...............................................18Hot Desking.............................................................20Humidity ..................................................................13

IInstallation

CCFP Admin.................................................................24Interference ...............................................................9LLogin........................................................................19MMaster sockets ........................................................15Measure cable delay ...............................................17Measure cable delays..............................................16Mesh..........................................................................9Multi-site

Hot Desking ..................................................................20OOperating Frequency.................................................4PParts Required ........................................................13Power fail circuits.....................................................15RReflection ..................................................................9Remove subscription ...............................................19SSignal measurement................................................26Signal Measuring .......................................................10Signal reflection.........................................................9Singles Charger.........................................................6Site survey ................................................................10Stair wells ..................................................................9Subscription.............................................................18Survey Base Station...................................................10TTDMA ........................................................................4Temperature............................................................13Tools required .........................................................13Tripod .......................................................................10Two-wire circuit connection .....................................15UUnsubscribe ............................................................19VVentilation................................................................13WWire grills...................................................................9

38DHB0002UKCA – Issue 7 (07/2001)

Performance figures and data quoted in this document are typical, and must bespecifically confirmed in writing by Avaya before they become applicable to anyparticular order or contract. The company reserves the right to make alterationsor amendments to the detailed specifications at its discretion. The publication of

information in this document does not imply freedom from patent or otherprotective rights of Avaya, or others.

Intellectual property related to this product (including trademarks) and registeredto Lucent Technologies has been transferred or licensed to Avaya.

This confidential document is the property of Avaya and without its prior writtenconsent may not be disclosed to a third party nor copied.

Copyright 2001 Avaya

Sterling Court15 - 21 Mundells

Welwyn Garden CityHertfordshire AL7 1LZ

EnglandTel: +44 (0) 1707 392200

Fax: +44 (0) 1707 376933Email: [email protected]

Web: http://www.avaya.com.

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