Index []AGL Energy Sales & Marketing Limited, 70 AGL Retail Energy Limited, 70 AGL South Australia,...

Index

4WD Systems Australia Pty Ltd, 58

4WD Systems Pty Ltd, 58

AAPT Limited, 47

ABB Power Transmission, 53

Aboriginal art, 39

ABS Global Inc, 76

Abtronic, 65

ACCC

Franchising Consultative Panel, 50

national enforcement agency, 12

small business program, 12, 17, 51

ACCC v National Mutual Life Association of Australasia Ltd, 45

ACCC v Visy Paper Pty Ltd [2001], 52

access arrangement, 72

Access Toyota Program, 33

ACTEW Retail, 70

Adelaide, 54

adjudication, 46

Advanced Commercial Developments Pty Ltd, 64

Advanced Medical Institute Pty Ltd, 65

adverse publicity orders, 55

advertising, 59, 62, 64, 65, 66, 68

Adway Holdings Pty Limited, 60

AG L ACT Retail Investments Pty Ltd, 70

AGL Electricity Limited, 48, 70

AGL Energy Sales & Marketing Limited, 70

AGL Retail Energy Limited, 70

AG L South Australia, 70

Agsafe Limited, 69

Ah Toy, Laurence, 18

Air New Zealand, 69

Air Services Act 1995, 27

aircraft, 50

Airservices Australia, 27

AK Freund Pty Ltd, 37

Alice Springs, 58

Allianz Aust Insurance, 70

Alstom Australia Limited, 53

alternative health products, 61

Anderson, Peter, 55

Andrews, Shane, 64

animal vitamins

vitamin A, 57

vitamin E, 57

Ansell rubber gloves, 61

anti-competitive activities, 1

anti-competitive practices, 1, 7, 46, 52, 53, 54, 55

Apco Service Stations Pty Ltd, 55

Archibald Price, 2

Arnolds Ribs, 59

asbestos removal work., 57

ASIC Act. See Australian Securities and Investments Commission Act 1989

Association of Certified Turnaround Professionals Inc, 73

ATTM Card Scheme, 63

Audi Australia Pty Ltd, 45

Aus-Meat Limited, 73

Austar, 9

Australasian Institute, 61

Australasian Institute o f Mining & Metallurgy, 69

Australia and New Zealand Banking Group and others, 70

Australian Capital Territory, 56

Australian Communications Industry Forum Limited, 73

Australian Competition Tribunal, 9, 49, 71

Australian Cooperative Foods Ltd, 54

ACCC Journal No. 45 91

Index

Australian Diabetes Educators Association Limited, 73

Australian Environmental Technologies, 42

Australian Gas Association, 73

Australian Gifts and Homewares Association, 47

Australian Greenhouse Office, 43

Australian Hotels Association (NSW), 69

Australian Icon Products Pty Ltd, 39

Australian Liquor Marketers Pty Ltd, 48, 71

Australian Medical Association (WA), 53

Australian Newsagents Federation, 69

Australian Payments Clearing Association, 70

Australian Registered Cattle Breeders Association, 72

Australian Retailers Association, 12, 16, 74

Australian Safeway Stores Pty Ltd, 52

Australian Securities and Investments Commission Act 1989, 54, 64, 75

Australian Self-Medication Industry, 70

Australian Stock Exchange, 70

Australian Telecommunications Users’ Group, 7

Australian Vine Improvement Association Inc., 72

Australis Internet Pty Ltd, 59

authorisations, 46

automotive industry, 58

Avanti Investments, 14

Aventis Animal Nutrition, 57

Bbait advertising, 61

Baker Bros (Aust) Pty Ltd, 37

Baker, Ian, 18

BASF Aktiengesellschaft, 57

BASF Australia, 57

Baxter Healthcare Pty Ltd, 55

Bayer CropScience Pty Ltd, 71

Beef Improvement Association o f Australia Inc., 72

Belgian State Ambao, 73

Benchmark Certification (Conformance) Pty Ltd, 73

Bentley, Justin, 55

Beresfield, 58

Berri Limited, 63

Berwick Springs medical centre, 37

Best Practice Program, 60

BHP Billiton, 46

Bilborough, Christopher, 64

Billbusters Pty Limited, 44

Bio Medical Research Ltd, Ireland, 61

Bio-dynamic Research Institute, 73

Blunt, Gaire, 4

BMW (Australia) Limited, 68

Board of Airline Representatives Australia, 28

Bowen Petroleum Services Pty Ltd, 47

Boyatzis, Paul, 53

boycotts, 53

Bridge Printing Office Pty Ltd, 52

Brisbane, 54, 58, 63

Bristol Myers Squibb, 32

British American Tobacco, 35

British Telecom, 9

broadcasting industry, 10

Brumar (Vic) Pty Ltd, 55

bunk beds, 50

Business Commerce Australia Pty Ltd, 47

Butler, Terence, 63

cCadbury Schweppes and Sunrise Confectioners, 77

Cadbury Schweppes Pty Ltd, 65

Cairns, 65

Caltex Australia Petroleum Pty Ltd (, 70

camper trailers, 50

camper vans, 50

Camptown Pty Ltd, 47

Canadian Competition Bureau, 33

Canberra Toyota, 21

candle wicks, 51

92 ACCC Journal No. 45

Index

Canningvale, 58

caravans, 50

Carney, David, 55

cartel, 1, 34, 57

Catholic Health Care Association, 77

Cattlecare Ltd, 72

Cavanagh, Peter, 18

CD imports, 54

Cerezyme, 31,32

Chaste Corporation, 59

Chen, Richard, 67

Christie’s auction house, 33

Citygold Investments Pty Ltd, 70

CNW Franchising Pty Ltd, 70

Code o f Conduct for Film Distribution and Exhibition, 16,19

Coles, 63

Collagen Aesthetics Australia Pty Ltd, 40

collusion, 57

Commonwealth Bank of Australia, 66

Commonwealth Bank of Australia Limited, 64

competition, 53, 54, 56

compliance program, 58, 63, 65

computer software, 30

computers, 23, 62

Computershare Limited, 70

Consorzio Del Prosciutto Di Parma, 72

Consorzio Per La Tutela Del Formaggio Grana Padano, 72

consumer protection, 54, 62, 64

contempt proceedings, 63

contravention of industry codes, 60

Copyright Act 1968, 30

Coral Reef Group Pty Ltd. See Oceana Commercial Pty Ltd

Cornelis Johaanes & Marcella Maria De Groot, 72

Cornish, Dean, 64

corrective advertisements, 63, 65, 67

corrective notice, 61

Costello, Peter MP the Hon. Treasurer, 2

Cotton Australian Limited, 73

Courier Mail, 21

court orders, 59, 62, 63, 64, 65, 66, 67, 68

credit, 67

credit card, 59

Cricket Australia, 47

Cricket Home Loan Campaign. See Comonwealth Bank

CSR Limited, 69

customer, 67, 68

customer access network, 7, 8

customers, 59, 67

DD & V Services, 57, 58

dairy farmers, 49

Dalton, Garry, 55

D’Ambra, Paul, 66

Danoz Direct Pty Ltd, 65

dart gun sets, 51

Darwin, 17, 18, 54, 74

Dataline.net.au Pty Ltd, 59

Dawson inquiry, 1

DCD Enterprises, 57

Delis, Peter, 18

Dell Computers, 21, 23

Dermalogica Pty Ltd, 56

digital cameras, 66

Dingo Blue, 70

Direct Telecoms, 67

Disney Theatrical Productions Australia, 47

Dodo Internet Pty Ltd, 47

Drycleaning Institute of Australia, 69


Index

Edcon, 36Edison Mission Energy Australia Ltd, 27 Effem Foods Pty Ltd, 77Egyptian Ministry of Economy and Foreign Trade, 73 Emerald Ocean Distributors Pty Ltd, 61 enforcement, 12, 14, 16, 17, 52, 74 Entsch, Warren

Secretary to the Minister for Industry, Tourism and Resources, 49

Epic Energy, 71Esanda Finance Corporation Ltd, 58 ETI, 35Eurong Beach Resort, 55 Europe, 67 Evans, Richard

CEO of the Franchise Council, 50 Ewing, Helen, 60 exclusive dealing, 54, 55, 56

Fair Trading Act 1987 (WA), 58 false or misleading representations, 62 false representations, 59false, misleading or deceptive advertising (health

insurance), 54Farrington Fay re, 13,40Federal Court Perth, 68Federal Court, Adelaide, 52, 57, 58, 60, 62, 66Federal Court, Brisbane, 55, 58, 59, 60, 63, 64, 65Federal Court, Melbourne, 67Federal Court, Sydney, 54, 55, 59, 60, 62, 65Federal Department of Agriculture, Fisheries and

Forestry, 49Fels, Professor Allan, Commission Chairman, 7 Festival Records Pty Ltd, 47 FFE Building Services Ltd, 56, 57 Field, Chris, 5

Fila Sports Oceania Pty Ltd, 55 fitness, 65Flint Ink Australia Pty Ltd, 76Flockcare Pty Ltd, 72Food and Drug Administration, 32Foxtel, 8, 9, 10, 75, 76franchisees, 58, 59, 60, 66Franchising Code of Conduct, 14, 42, 58, 60, 68Francis David, 67Fresenius Medical Care Australia Pty Ltd, 56 Freund, Abraham, 38 furnishing industry, 49 Furnishing Industry Action Agenda, 49

GGambro Pty Ltd,, 56Gatsios Holdings Pty Limited, 60, 61Gaucher disease, 31Gausen, Bob, 19Genus pic, 76Genzyme, 31George Weston Foods Limited, 47, 52, 56 German Cartel Office, 34 Gilbert, Bill, 18 Giraffe World Australia, 61Global Master of Business Administration degree, 61 Global Pre Paid Communications Pty, 34, 41, 75 Gold Coast, 64Golden Casket Agents Association Ltd, 70 Gourley, John, 55Government of Thailand, Dept of Foreign Trade,

Ministry of Commerce, 73Greenspan, Alan, 4Greenstar Management Pty Ltd, 42Grounds, John, 64GST, 21, 22, 23, 24, 66


Index

HHACCP Australia Pty Ltd, 73 Haier Australia Pty Ltd, 43 Haier Electrical Australia Pty Ltd, 78 Haig, Paul Anthony, 42 Hamilton, Justice, 60 Han, Robin, 61harassment or coercion, 58, 59 Harvey, Gerry, 2Harvey Norman Holdings Pty Ltd, 66Harvey World Travel Franchisees Pty Ltd, 47health, 54, 61, 62, 64, 65health insurance, 54Health Purchasing Victoria, 71Healthy Waterways, 72HeidelbergCement, 34Hewitson, Thomas, 58High Court, 13, 40, 41, 52, 53, 54, 61, 75Hill and Knowlton (Australia) Pty Ltd, 73Hill, Justice, 52, 62Hillmount Pty Ltd, 47Hoberg, Raleigh, 58Hoffmann-La Roche, 57Holcim, 35Homeworker Committee Inc., 73Hospital Purchaser Provider Agreements (HPPA), 70Hudman, Chris, 60Hutchison CMDA mobile service, 47Hyundai Motor, 35

IIGA Distribution Pty Ltd, 48 IMB Group Pty Ltd, 44 impotency, 65In Touch Networks Pty Limited, 34 Indooroopilly Shopping Centre,, 58

industry code of practice voluntary code, 16

inflated prices, 65Info4pc.com Pty Ltd, 61Inglewood Olive Processors, 66Inglewood Olive Processors Ltd, 66injunctions, 52, 53, 54, 55, 56, 57, 58, 59, 60, 62,

63, 65, 66, 67, 68insurance, 54, 62, 64intellectually impaired, 58International Air Transport Association, 28, 46international call markets, 7, 8international fax directory. See IT&TIn-Touch Networks Pty Ltd, 41Investlend (Aust). See Markfair Pty LtdIppaso, Filippo, 37Ireland, 61IT&T AG, 65

JJ Chisholm Pty Ltd, 55jack. See BMW (Australia) LimitedJaigear, 55Jamaica Blue Pty Ltd, 71Japan Tobacco, 35Jardine, Barry, 54Johanson, Rodney, 64, 65John Bevins Pty Ltd, 62Johnson & Johnson Pacific Pty Ltd, 48Julross Pty Ltd, 47Justco Pty Ltd, 55

KKarmy Pty Ltd. See Schots Restoration EmporiumKeifel, Justice, 65Kendrick-Smith, Miles, 44King Island Council, 73konjac, 68


Index

Korea Land Corp, 35Korea Water Resources Corp., 35Kritharas, Nick, 60Kwik Fix International Pty Ltd, 60

Llabelling, 63, 65, 66 latex (rubber) allergy, 61 Law, Ian, 52Leahy Petroleum Pty Ltd, 55 Leahy Petroleum-Retail Pty Ltd, 55 Leelee, 14 Levick, Robert, 55 LG, 35liability for defective goods causing injuries, 61, 65licences, 60Lindgren, Justice, 61local call services market, 7Logan Lions Ltd, 44Lux Pty Ltd, 58

MMacrae, Fiona, 18 Made in Australia, 63 Malanda Dairyfoods Ltd, 54 Management Pty Ltd, 75 Manera, George, 60mango industry, 17, 19, 74

agent/merchant, 18 growers, 17,18, 19

mareva injunction, 60 market power, 52, 53, 54, 55 market sharing, 52, 55, 57 marketing, 64, 67 marketing fees, 65 Markfair Pty Ltd, 64Martin, John, ACCC Commissioner, 12, 17, 74 Marven Poultry Pty Ltd, 72

Master Plumbers’ and Mechanical Services Association of Australia, 73

Mayne Group Limited, 77Mayne Nickless Limited, 53McAuliffe, Trevor, 52McCray, Alan, 54McMahon Services, 57, 58Meat and Livestock Limited, 73media releases, 74Mediate Today, 19Medibank Private Limited, 54Medical Benefits Fund of Australia Ltd (MBF), 62Medicines Australia, 69Melbourne, 55, 67Melksham, Sidney, 55mergers, 75Metropolitan Fire Systems Pty Ltd. See TycoMichelin Australia Pty Ltd, 47Migration Institute of Australia Ltd, 72mini-cup jellies, 68misleading advertising, 1,33misleading or deceptive conduct, 57, 58, 59, 60, 61,

62, 64, 65, 66, 67misrepresentation

existence of a guarantee, 65 franchise price and profitability, 60 future matters, 62, 64goods and/or services are of a particular standard or quality, 65health products, 61performance characteristics of goods, 64, 65 price of goods or services, 64 profitability of a business, 59 promotion and teaching of internet-delivered degrees, 61 sale of land, 64standard, quality, value, grade, composition, style, model, or history of goods or services, 64 telephone bill-paying services, 44

Misuma, Akihiko, 61 Mitre 10 Australia Limited, 43


Index

MLC Limited Customer Service Leasing Limited, 71 mobile

consumers, 8 number portability, 8 providers, 8 services, 7, 8 termination prices, 8

Morgan, Sydney, 54 motor homes, 50motor vehicle industry, 20, 25

disclaimer, 21, 22 maximalist position, 25 minimalist position, 24

Muffin Break Pty Ltd, 71 Multigroup Distribution Services Pty Ltd, 62 muscle stimulation products, 61 My Shout (Aust) Pty Ltd, 47 Myer Stores Limited, 69

NAPC. See National Asset Planning CorporationNational Asset Planning Corporation, 64National Association of Testing Authorities, 43, 73National Electricity Code, 26, 74National Electricity Market Management Company

Limited, 27National long-distance markets, 8National Refrigeration and Air-Conditioning Council

Limited, 47National Safety Council of Australia Ltd, 72National Telecoms Group Pty Ltd, 67Nationwide Mercantile Services. See Esanda

Finance Corporation LtdNationwide News Pty Limited, 70NECA. See National Electricity Code AdministratorNeighbourhood Cable, 9NEMMCO. See National Electricity Market

Management Company LimitedNew South Wales, 56, 57New South Wales fire protection, 57

Newcastle, 57, 60Nicholson, Justice, 58, 61, 65Nick Kritharas Holdings Pty Limited, 60Nigerian embassy, 36Nigerian letters scam, 36North Auburn, 58Northern Pacific Paper, 52Northern Territory, 17

mango growers, 18Northern Territory Mango Growers Association, 19notifications

finalised, 47NRMA Health Pty Ltd, 64 NRMA Insurance, 70 NRMA Insurance Ltd, 64 NSW Court of Appeal, 61 NSW Department of Health, 68 NTG, 67, 68NZ Commerce Commission, 34

oO’Neile, John, 62Oceana Commercial Pty Ltd, 64OECD, 10, 11Oliver, Trevor, 55Optus, 7, 8, 9, 71, 75, 76orange juice

Farmland. SeeBerri Limited , SeeBerri Limited Just Juice. See Berri Limited Sunburst. See Berri Limited

Origin Energy Electricity Limited, 70 Oser Pty Ltd, 55

PPacific Dunlop Limited, 61 Palmer, Palmer, 55 Palmer, Robin, 55 Pan Pharmaceuticals Limited., 49


Index

parallel imports, 54Parker Freight Express Pty Ltd, 62, 63Parker, Wayne, 62Pauls Limited, 54pay TV, 9, 10, 11, 75, 76pecuniary penalties, 53, 55, 56, 58, 59penalties, 52, 53, 54, 55, 56, 57Performance Inc, 47peritoneal dialysis market, 56Perrin Pointon Solicitors, 64Perth, 53, 65Pest Free Australia Pty Ltd, 67 petrol pricing arrangements, 29 Pfizer, 32 Philip Morris, 35 Piller, Anton, 60pineapple juice. See Berri LimitedPioneer Construction Materials Pty Ltd, 78Pizza Australia Pty Ltd, 59‘Plug In Pest Free. See Pest Free AustraliaPointon, Gregory, 64Portable fire extinguishers, 50premature ejaculation, 65Premier Fire Protection (NSW) Pty Ltd, 57price fixing, 52, 53, 54, 55, 56, 57, 59price-fixing, 57Prices Surveillance Act 1983, 27, 75 pricing, 55Private Health Insurance Ombudsman, 19 Proton Cars Australia Pty Limited, 45, 78 public registers, 75 Pull-Back Action Target Game, 51 pyramid selling, 61Pyrenees Vignerons Association Inc., 73

QQantas, 23, 24, 28, 54, 70, 74Qantas Airways Limited, 54QBE Insurance Aust, 70Queensland, 56, 59, 62Queensland fire protection, 56Queensland Newsagents Federation Ltd (QNF), 69Quicken Quickbooks, 66Quinlivan, Dudley James, 64

RRAB Australia Pty Ltd, 76Rams Home Loans Pty Ltd, 71Recording Industry Association of America, 72Recruitment & Consulting Services Association Ltd, 69Redwind Pty Ltd. See Advanced Commercial

Developments Pty Ltdreferral selling and pyramid selling scheme, 61 Refrigerant Reclaim Australia, 69 refund, 58regional outreach officers, 12 Reid Committee, 17 Reidy, Craig, 55 Reno, Janet, 3 Repco Limited, 70resale price maintenance, 52, 55, 56, 59Retail Apparel Group, 36Retail Grocery Industry (RGI) Ombudsman, 19Retail Grocery Industry Code Administration, 19Retail Grocery Industry Code of Conduct, 16, 19Retail Leases Act 2003, 15Retail Tenancies List, 38retail tenancy, 12, 13, 14, 15, 16, 17, 50, 74Retravision Pty Limited, 43, 78Riverside Coal Transport Company Pty Ltd, 77Roberts, Dr David, 53Roberts, Malcolm, 62


Index

Roche Vitamins Australia, 57Rockhampton, 58Rodney Wayne Pty Ltd, 71Roh Moo-hyun, 35Rosenow, Anthony, 55Royal Australian College of Surgeons, 69rubber gloves, 61Rural Press Limited, 52, 53Russell, John Lynden, 59

sSA Demolition & Salvage Pty, 57 Saatchi & Saatchi Australia Pty Ltd, 64 Safeway supermarket group, 31 Salters, 23, 24 Sampson, Trevor, 42 Samsung, 35Sanity Music Stores Pty Ltd, 48Schoonenberg, Josephus, 39Schoonenberg, Marianne, 39Schots Restoration Emporium, 43Scottish Cashmere Club Limited, 73See, Richard, 54Seid, Sherif, 20Sensis Pty Ltd, 48SGIC General Insurance Limited, 47SGIC Health. See NRMA Health Pty LtdSGIO Health. See NRMA Health Pty LtdSGIO Insurance Limited, 47Sherman Act, 33ships, 50Shopping Centre Council of Australia, 16 Short Punch & Greatorix, 64 Showbiz International Pty Ltd, 47 Showmen’s Guild of Australia, 68 SICPA Australia Pty Ltd, 76 Signature Securities, 21, 22, 23

Signature Security Group Pty Limited, 62 Simelane, Menzi, 36 Simons, Joe, 32 SIP Australia Pty Ltd, 37 Sisters of Charity Health Service Limited, 70 Sizer Developments Pty Ltd, 71 Skybiz 2000, 42 Slack-Smith, John, 66 Slendertone Health and Beauty Pty Ltd, 61 SmartUse Environmental Certification Pty Ltd, 73 Smith, Kevin Robert, 42 Smyth, James, 66 Sotheby’s auction house, 33 South African competition watchdog, 36 South Australia, 56, 57 South Australian fire protection, 56

FFE Building Services Ltd, 56 Tyco, 56Tyco Australia Pty Ltd, 56

South Australian fire protetcionOn-Line Fire Protection Pty Ltd, 56

South Australian Olive Corporation Pty Ltd, 66 South Korean Fair Trade Commission, 35 Spain’s Altadis, 35 speeches, 74 Spender Justice, 63 SPI PowerNet, 26Standards Association of Australia, 72Star Alliance, 69state and territory legislation, 16state legislation, 15

NSW, 15 Queensland, 15 Victoria, 15

submissions, 53, 62 Suffolke Parke Pty Ltd, 14 Swinburne University of Technology, 70 Sydney, 54, 57


Index

Sydney Airport Noise Tax, 24 Sydney Opera House, 67 Sylvan, Louise, 6Synergy in Business Pty Ltd, 60, 67

TTAB Ltd, 69Takeda Chemical Industries, 57Tasmanian Quality Assured Inc., 72Tasmanian Salmonid Growers Association, 38Tassal Ltd, 38Taylor Richard, 52Taylor, Darnley, 52Taylor, Paul, 52, 53telecommunications

fixed line services, 8 fixed-to-mobile services, 8 industry, 7 markets, 7

Telecommunications, 7,10, 74, 83 television advertisements, 62, 67 Telstra, 7, 8, 9, 10, 11, 44, 47, 74, 75 tent trailers, 50terminal gate pricing arrangements, 29The Association for Payroll Specialists Pty Ltd, 73The Australasian Institute, 61The Buyers Group Pty Ltd, 39The Canberra Times, 21The Franchising Council of Australia, 50The Institute of Inspection, Cleaning and

Restoration, 72The John James Memorial Hospital Limited, 70The Policy Department Employees’ Credit Union

Limited, 47The River News, 52The Royal Automobile Club of QLD Limited, 48 The South Australian Olive Corporation, 66 Ticketmaster 7 Pty Ltd, 48

Tip Top Bakeries. See George Weston Foods Limited Top Snack Foods Pty, 60 Toyota Canada Inc, 33 TPA. See Trade Practices Act Trade Practices Act

s. 45, 52, 53, 54, 59 s. 45A, 53 s. 46, 52, 54, 55 s. 47, 52, 54, 55 s. 48, 52, 55, 59 s. 4D, 53 s. 50, 75 s. 51A, 62, 64 s. 51AA, 12, 13, 40, 59, 64 s. 51AB, 13, 58s. 51AC, 12,13,14, 15, 16, 17, 41, 58, 59, 60, 64 s. 51AD, 60s. 52, 20, 54, 58, 59, 60, 61, 62, 63, 64, 65s. 53, 44, 54s. 53(a), 59, 64, 65s. 53(aa), 59, 63, 65s. 53(c), 59, 60, 62, 63, 64, 65s. 53(d), 59, 62, 63s. 53(e), 20, 60, 62, 64, 65s. 53(g), 59, 62, 65s. 53A, 64s. 53C, 20s. 55, 65s. 55A, 54, 59, 62, 65 s. 56, 20, 61 s. 57, 61, 63 s. 58, 61, 63 s. 59, 63 s. 59(2), 60 s. 60, 58, 59 s. 61, 61 s. 64, 65 s. 75AD, 61

trade practices compliance and training program,56, 57

trade practices compliance program, 14, 52, 53, 54, 55, 56, 58, 59, 63, 65, 66, 67, 68

trains, 50


Index

Trans Oriental Import and Export Pty Ltd, 68TransACT, 9transformers, 53Traralgon, 58Troy, Mark Sybert, 66two-tier marketing, 64Tyco Australia Pty Ltd, 56, 57

uUK Office of Fair Trading, 31unconscionable conduct, 1, 12, 13, 14, 15, 16, 17,

40, 41, 50, 58, 59, 60, 64, 75United Kingdom, 67Universal Music, 54University of Western Australia, 16unsolicited goods or services, 65Urban and Regional Land Corporation, 48Urban Property Corporation (Wyndham Waters) Pty

Ltd, 48US Environmental Protection Agency, 73 US Federal Trade Commission, 32 US Patent and Trademark Office, 32

vacuum cleaners, 58 Vaisman, Jacov, 65Verbband Hannoverscher Warmblutzuchter E.V., 73 Viagra, 32 Victoria, 52, 55Victorian Energy Networks Corporation, 26Victorian Retail Lease Act, 12Victorian University of Technology, 51Virgin Blue, 23, 24, 28, 54Visa International Service Association, 47Vision Pty Ltd, 75Visy Paper Pty Ltd, 52vitamin, 57vitamin C, 57

Viva brand olive oils, 66 Vodafone, 8Voyages Hotels and Resorts Pty Ltd, 66

wWA Federal Court, 62Waikerie Printing House Pty Ltd, 52, 53Wambo Power Ventures Pty Ltd, 27Warner Music, 54waste paper industry, 52Webb, Eileen, 16weight loss, 67Weinberg Justice, 68Western Australia, 13, 29, 59, 78, 80

Ministry of Fair Trading, 42Western Australia Department of Agriculture, 72 Westfield, 15, 58, 59Westfield Shopping Centre Management Co. (Qld)

Pty Ltd, 58Westpac Banking Corporation, 71Wilcox, Justice, 57Wilson Transformer Company, 53Wireless Ethernet Compatibility Alliance Inc., 72World Netsafe Pty Ltd, 42, 63World Publishing Systems Pty Ltd, 59


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