Increase Safety

by

Modifying Driver Attitudinal Issues

Using EAP Programs

Bob Kauffman, LCSW Penny Levin Fields, MBA

Critical Thinking for Success PAL, Inc.

TO A NEW FLEET CONCEPT FOR PROBLEM DRIVERS

WHAT IS EAP?

Reasons for development of EAP (Employee Assistance Programs)

CHANGES TO EAP

Expansion of

EAP counseling responsibilities

EAP AVAILABILITY?

Does your employer provide

individual EAP counseling?

Who is eligible for EAP?

EAP partnerships are support systems and referrals are policy driven

Do employee orientation meeting include fleet drivers?

Paradigm Shift

Fleet problems referred to EAP at your company?

DRIVER PROFILE

Cost of repeat tickets

Pure cost

Downtime in lost sales/service calls

Crashes

Driver downtime

Vehicle repair

3rd party lawsuits

Medical costs

Salvage A Problem Driver?

Separating attitudinal issues from driver skills

Failure to pay fines

Financial responsibility for vehicle damage

Following too closely

Improper lane changing

Illegal passing

Failure to yield right of way

Failure to observe signs or control devices

Illegal turns

Speeding

Texting/cell phone distraction

Reckless or negligent driving

Fatality

DUI

License suspended or revoked

THERE ARE RULES

What company rules declare whether a driver’s violations constitute EAP intervention

Point system

Number of tickets/crashes

Cost of incidents

TEXTING

HIT OTHER VEHICLE IN REAR

ANGER IN TRAFFIC JAMS

DISTRACTED DRIVING

ROAD RAGE

DRINKING AND DRIVING

CELL PHONES

TAILGAITING

HOW MANY END IN 3RD PARTY LAWSUITS?

Keep It In Perspective

Red, White and Blue stands for freedom,

until

they are flashing lights behind your driver

Is there a monitoring body

made aware of violations?

A Different Approach

Ever recommend a driver to EAP for attitudinal issues?

Current Disciplines

Rehabilitation avenues for attitudinal issues

Behind the wheel training

Computer courses

Anything else?

What Works

How are your company’s rehabilitation programs working for your employer?

Driver Evaluations

Would you continue to recommend EAP for fleet?

Company Benefits

Share responsibility (HR, Fleet, Medical, Risk Management, etc.)

Confidentiality

Results quantifiable

Share liability

EMPLOYEE BENEFITS

Job security

In charge of information release

Voluntary

Quantifiable

QUESTIONS

Do you have a driver eligible for EAP counseling?

Would you refer a driver to an EAP program?

Why not?

Why yes?

PAL, Inc.

WHAT’S ON YOUR MIND?

DISCUSSION TIME