‘In this together’ - CNAPcnap.ca/Portals/0/Resources/IDEA Framework-Dr Chris DeBono.pdf ·...
Transcript of ‘In this together’ - CNAPcnap.ca/Portals/0/Resources/IDEA Framework-Dr Chris DeBono.pdf ·...
lsquoIn this togetherrsquo ethics amp this ldquorisky businessrdquo
We all call ldquocollaborative carerdquo
Collaborative Care Learning Event
In the home amp community health care sector
Toronto February 17 amp 19 2015
1
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
COPYRIGHT TC-CCAC Christopher De Bono
Declarations
Other thanhellip
That I work for the TC-CCAC
That wersquoll get you a copy of slides (PDF)
bull (handouts you have are for later)
Thatrsquos allhellip
2 COPYRIGHT TC-CCAC Christopher De Bono
Your ask
bull Introduce a conceptual framework for ethical deliberation - IDEA
bull Explore how principles can be used to work through cases
bull Consider riskdenialself care with ldquodifficult demandingrdquo clients
Your Reality Many of you
bull Have been introduced to the IDEA tool bull Have a great deal of experience in this roomhellip
bull re Riskdenialself carerdquo amp so called ldquodifficult demandingrdquo clients bull Have done some work on working togetherhellip
3 COPYRIGHT TC-CCAC Christopher De Bono
My Learning proposal
1 Think ethically about working togetherhellip
2 Briefly Review the IDEA Framework
ndash It has a new thing in it
3 Practice ethics as ldquoworthwhile conversationsrdquo
1 As ldquoright relationshiprdquo or justicerdquo
4 COPYRIGHT TC-CCAC Christopher De Bono
Whatrsquos my ask
1Access your own experience of ldquobeing in this togetherrdquo (including the messiness)
2Engage the ethics IDEA frameworkhellip (TEST DRIVE IT)
1With an open mind ndash ldquolearn a processrdquo (METHOD) 2With an open heart ndash ldquoremember therersquos a personrdquo
5 COPYRIGHT TC-CCAC Christopher De Bono
6 COPYRIGHT TC-CCAC Christopher De Bono
ldquoIN THIS TOGETHERhelliprdquo
What comes to mind when we think about the phrasehellip
7 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Declarations
Other thanhellip
That I work for the TC-CCAC
That wersquoll get you a copy of slides (PDF)
bull (handouts you have are for later)
Thatrsquos allhellip
2 COPYRIGHT TC-CCAC Christopher De Bono
Your ask
bull Introduce a conceptual framework for ethical deliberation - IDEA
bull Explore how principles can be used to work through cases
bull Consider riskdenialself care with ldquodifficult demandingrdquo clients
Your Reality Many of you
bull Have been introduced to the IDEA tool bull Have a great deal of experience in this roomhellip
bull re Riskdenialself carerdquo amp so called ldquodifficult demandingrdquo clients bull Have done some work on working togetherhellip
3 COPYRIGHT TC-CCAC Christopher De Bono
My Learning proposal
1 Think ethically about working togetherhellip
2 Briefly Review the IDEA Framework
ndash It has a new thing in it
3 Practice ethics as ldquoworthwhile conversationsrdquo
1 As ldquoright relationshiprdquo or justicerdquo
4 COPYRIGHT TC-CCAC Christopher De Bono
Whatrsquos my ask
1Access your own experience of ldquobeing in this togetherrdquo (including the messiness)
2Engage the ethics IDEA frameworkhellip (TEST DRIVE IT)
1With an open mind ndash ldquolearn a processrdquo (METHOD) 2With an open heart ndash ldquoremember therersquos a personrdquo
5 COPYRIGHT TC-CCAC Christopher De Bono
6 COPYRIGHT TC-CCAC Christopher De Bono
ldquoIN THIS TOGETHERhelliprdquo
What comes to mind when we think about the phrasehellip
7 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Your ask
bull Introduce a conceptual framework for ethical deliberation - IDEA
bull Explore how principles can be used to work through cases
bull Consider riskdenialself care with ldquodifficult demandingrdquo clients
Your Reality Many of you
bull Have been introduced to the IDEA tool bull Have a great deal of experience in this roomhellip
bull re Riskdenialself carerdquo amp so called ldquodifficult demandingrdquo clients bull Have done some work on working togetherhellip
3 COPYRIGHT TC-CCAC Christopher De Bono
My Learning proposal
1 Think ethically about working togetherhellip
2 Briefly Review the IDEA Framework
ndash It has a new thing in it
3 Practice ethics as ldquoworthwhile conversationsrdquo
1 As ldquoright relationshiprdquo or justicerdquo
4 COPYRIGHT TC-CCAC Christopher De Bono
Whatrsquos my ask
1Access your own experience of ldquobeing in this togetherrdquo (including the messiness)
2Engage the ethics IDEA frameworkhellip (TEST DRIVE IT)
1With an open mind ndash ldquolearn a processrdquo (METHOD) 2With an open heart ndash ldquoremember therersquos a personrdquo
5 COPYRIGHT TC-CCAC Christopher De Bono
6 COPYRIGHT TC-CCAC Christopher De Bono
ldquoIN THIS TOGETHERhelliprdquo
What comes to mind when we think about the phrasehellip
7 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
My Learning proposal
1 Think ethically about working togetherhellip
2 Briefly Review the IDEA Framework
ndash It has a new thing in it
3 Practice ethics as ldquoworthwhile conversationsrdquo
1 As ldquoright relationshiprdquo or justicerdquo
4 COPYRIGHT TC-CCAC Christopher De Bono
Whatrsquos my ask
1Access your own experience of ldquobeing in this togetherrdquo (including the messiness)
2Engage the ethics IDEA frameworkhellip (TEST DRIVE IT)
1With an open mind ndash ldquolearn a processrdquo (METHOD) 2With an open heart ndash ldquoremember therersquos a personrdquo
5 COPYRIGHT TC-CCAC Christopher De Bono
6 COPYRIGHT TC-CCAC Christopher De Bono
ldquoIN THIS TOGETHERhelliprdquo
What comes to mind when we think about the phrasehellip
7 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Whatrsquos my ask
1Access your own experience of ldquobeing in this togetherrdquo (including the messiness)
2Engage the ethics IDEA frameworkhellip (TEST DRIVE IT)
1With an open mind ndash ldquolearn a processrdquo (METHOD) 2With an open heart ndash ldquoremember therersquos a personrdquo
5 COPYRIGHT TC-CCAC Christopher De Bono
6 COPYRIGHT TC-CCAC Christopher De Bono
ldquoIN THIS TOGETHERhelliprdquo
What comes to mind when we think about the phrasehellip
7 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
6 COPYRIGHT TC-CCAC Christopher De Bono
ldquoIN THIS TOGETHERhelliprdquo
What comes to mind when we think about the phrasehellip
7 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
ldquoIN THIS TOGETHERhelliprdquo
What comes to mind when we think about the phrasehellip
7 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Service Gaps
Coordination and continuity between service providers
Multiple providers
Clarity about roles and responsibilities
4 Source existing CCAC slides on collaboration
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
9
Background
A complex system with various players
Duplication of services
Fragmented care
Lack of communication
between providers
Confusion among clients
and a less than optimal client experience
Source existing CCAC slides on collaboration
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Complex
Clientrsquos Psycho Social Needs
Clientrsquos Medical Needs
Low
Low Complex
The Collaborative Care Model
CCAC leads case management unless otherwise agreed with the team
CSS leads case management unless otherwise agreed with the team
10
High MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullReferral from CCAC to CSS bullTransfer of cases to CSS if appropriate
High Medical High Psycho-Social Complexity
Collaborative Care Activities bullShared assessments bullCoordinated care planning bullJoint home visit bullRegular and frequent communication between CCACCSS and other providers
Low MedicalLow Psycho-Social Complexity
Collaborative Care Activities bullReferral to CCAC if appropriate
Low MedicalHigh Psycho-Social
Complexity Collaborative Care Activities bullShared assessments Assisted Living for at risk clients (Supportive Housing placement) bullSupportive Housing placement
Joint initiatives between the TC CCAC and CSS agencies helped to inform collaborative
activities and practice standards
True Collaboration ndash warrants discussion of lead For medicalchronic conditions CCAC will usually lead and for others where social issues more dominant CSS will usually lead
Work on further
understanding best way
to stratify and identify
the leads underway
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
In this togetherhellip
11 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
ldquohell is other peoplerdquo
has always been misunderstood It has been thought that what I meant by that was that our relations with other people are always poisoned that they are invariably hellish relations
Such an interpretation is quite negative (but ask if we donrsquot sometimes start here
12 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
ldquoLrsquoenfer crsquoest les autresrdquo Sartre
But what I really mean is something totally different I mean that if relations with someone else are twisted vitiated [spoiled] then that other person can only be hell hellip
But that does not at all mean that one cannot have relations with other people
Jean Paul Sartre HUIS CLOSNO EXIT 1944 Theatre Blog
13 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
In our context twistedspoiled can be
Polarization that sometimes sets inhellip
bull I say [strongly suggest] you need [heard as will] do something hellip
bull Stop smoking It is not safe for you to be at homehellip
bull The Client says ldquoI wonrsquot do the somethinghelliprdquo
Create labelshellip on non compliance It is never this simplehellip I know
14 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Relationships do not need to be HELLISH But remember triggershellip Try curiosity 15 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip the ldquostrangerrdquo contexthellip
All sorts of relationshipshellip
Often with people who are ldquostrangersrdquo (think about it)
Further more
We are in relationships with people (strangers) who might actually find themselves to be ldquostrangersrdquo too (to themselves)
bull in a new landscape (or ldquocountryrdquo even) (illness)
bull often one they did not wish or ask for
bull one that does not fit (no clear way out)
TRIGGER MOMENT -- IDEA some kind of collision
16 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
The role of collisionconflict
We encounter strangers with problems
Whatrsquos a problem
bull ldquoThe collision
bull between one belief or hypothesis (comprehensive view)
bull amp
bull And a particular fact that will not fitrdquo
Hans Jonas cited by Richard Zaner Conversations on the Edge (2004) 8)
NEED to find a way out or through
Important in ethics
17 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
In health carehellip getting to know the other
That collision has to do with illness
Storiestalking are the way into these relationships
Conversation is the way into what matters to a person about the effects of that illness
This can be a challenge hellip It can also be lonely
It just doesnrsquot fit hellip
18
FIT ndash PROM STORY
COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
What never works
Stressing Autonomy abstractlyhellip ldquoitrsquos your decision to makehelliprdquo
BUT
Talking askinghellip listeninghellip (features of dialogue) hellip is a working start
Building trusthellip (which again is a relationship)hellip
What does this have to do with ldquobeing in this togetherrdquo
19 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
A case which taught me something about ldquobeing in it
togetherrdquo
For me hellip something about ethicshellip AHA MOMENT
20 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
These are ldquoahardquo moments (akahellip ldquoThreshold Concept TCsrdquo)
Several qualities including
bull Transformative
bull Irreversible
bull Troublesome
helliphellip TC helps us link thingshellip
(Cousins 2006) 21 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
The ldquoworthwhile conversationrdquo experience of ethics in health care
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects by helping them (at times insisting that they) grapple with their own moral beliefs what they really truly want and believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
22 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Signs of an Ethical Issue
My gut tells me
somethingrsquos wrong
I start questioning my own or othersrsquo basic beliefs like
religion culture or lsquoup-bringingrsquo
I canrsquot sleep at night or I take my anxiety at work home with me
Things donrsquot fit - a
conflict
There are no easy or right answers to the
problem
23 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
PART ONE
WHAT IS CLINICAL ETHICS
ldquoClinical ethics is a disciplined way of helping people understand their conditions situations and prospects
by helping them (at times insisting that they) grapple
with their own moral beliefs what they really truly want and
believe is worthwhile
(Richard Zaner 1993 adapted)
Transformative Irreversible Troublesome
24
REVIEW
COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
start with a thought experiment
1 Think of an unsettling time a powerful moment (experience)
that resulted in a profound shift in your understanding of ldquobeing with other peoplerdquo in home and community health care Please use something from your experiencehellip
2 Briefly on a piece of paper (if you need) hellip Identify a time hellip when you came to see something differentlyhellip
bull Identify what happened as a result
bull What did it provoke in you
bull What did you do with it
Thought experiment designed by Barbara Harrison used with permission 25
THINK PAIR SHARE
COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Our storiesaha moments
26 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Some ethics cases to try
Whatrsquos the ethics grapple (FIT issue)
27
conditions situations and prospects grapple (with)
own moral beliefs what they really truly want and believe is worthwhile
COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Ethics Case
Conflict of interest case
What should you do How might you justify your position
28 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Start with Experience hellipa case
29
Cultural duty to disclose case
What should you do as CCCSS person
How might you justify your position
What about you COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Todayrsquos key point Ethics is (in part) about ldquoright relationshiprdquo or ldquojusticerdquo
For us that relationship is within the health care relationship
o What is sometimes called the ldquofiduciary relationshiprdquo and the duties which flow from ithellip
I am going to argue that the better wersquore at it (justice) the better we are as personshellip and perhaps the easier it is to sleep at night
I am going to argue we get there by having ldquoworthwhile conversationsrdquo
30 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Nothing about me without me
Itrsquos from Valerie Billingham from a session at the Salzburg Global Seminar (session 356) in 1998 ldquoThrough the Patientrsquos Eyesrdquo
Nothing about me without me 31
Ethics begins with self-awareness
COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Review so farhellip
bull In this together
bull Hell is other people (really) or Not
bull It pays to be curious
bull Wersquore really all strangers (especially in health care)
bull Collisions happen
bull Ethics is grappling (examples of worthwhile conversations)
HELP TO GRAPPLE hellip Whatrsquos out there 32 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Ethics canshould start with Policy
Making difficult decisions is an inherent part of interaction with clients and colleagues in the Community Health Care and Support Service sector These decisions however sometimes involve
ethical issues and require special attention They may be decisions around service delivery education research or organizational practices
Policy PMA-401
33 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
The policy how to practice ethicsethical decision making
bull Through a safe blame-free organizational culture
bull Supported by the Directors Management and Ethics Department
bull With partners (includes SPOs) toohellip
PMA-PO-401 34 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Ethical decision-making is deciding what we should do explaining why we should do it and
describing how we should do it
Barbara Secker PhD Director of Education University of Toronto Joint Centre for Bioethics
IT IS A PROCESS amp IS DOCUMENTABLE amp it is COACHABLE
35
What is Ethical Decision-Making
COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
CCAC proposes TOOLSRESOURCES
Ethics IDEA framework (picked up nationallyinternationally)
PeersManagers
Ethicist
Senior Leaders
More to comehellip
37 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Algorithm on TCNet
hellip gt Capacity at Service level
38 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Any one ever used an ethics framework If sohellip Which onehellip
39 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Ethical frameworks are like ldquoFiltersrdquo
They serve to ldquofilterrdquo how ldquowe selectively attend to the all of the potential information available to us as we tryrdquo
bull To understand the world around us amp
bull How best to live our lives
These filters shape [and reflect] our personalinstitutional moral system^
40 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Step-by-step tool
bull Considers 4 things facts (amp emotions) ethical principles options amp outcome evaluation
bull Forum for open amp non-threatening discussion
CAN ENGAGE
RISK
41 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
bull Think about it as a ldquoworthwhile conversationrdquo
bull Engages Client CCCSS worker manager SPOshellip
42 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Ethics IDEA framework
Think about it as part of complex Clinical Assessment
bull Identify
bull the underlying diagnosis
bull Treatment options amp recommendations amp
bull identifying and mobilizing the appropriate supports
IMPORTANT GAP
43 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
bull4 BOXES
1 What are the relevant medical
indications
2 What are the patient(s) preferences 1 RISK
3 What is the QoLevidence
4 What are the contextual features
bullWhat is the ethical issue (defined)
Step 1 Identify the Facts and the Ethical Issue
44 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
bullWhat is the ethical issue (defined)
Step 1B Identify the Facts and the Ethical Issue
Given the devastating facts about our childrsquos health and our love as parents which we understand to be about giving life how can we opt for palliative care Is this ethical
45 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
bull Advocacy bull Client and Employee Safety bull Commitment to Quality Services bull Confidentiality bull Conflict of Interest bull Dignity bull Fair and Equitable Access bull Health and Well-Being bull Informed Choice and
Empowerment bull Relationships Among Community
Agencies
SEE the community ethics Network webpage
This page is on the back of your
handout
46 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
bull Who are the stakeholders (relevant parties)
bull What valuesprinciples does each (stakeholder) believe are relevant to the issue
bull Which valuesprinciples do stakeholders agree are most important in the current context
bull Are there any other factors that need to be considered
Step 2 Determine the Ethical Principles in Conflict
47 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Step 3 Explore the Options
bull Identify ALL options bull even options that might have
limitations or seem unfeasible
bull What are the strengthsbenefits of each option
bull What are the limitationsharm of each option
bull What is the most ethically justifiable option
48 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
bull Develop an action plan bull Include Safety plan
bullEvaluate the Planyour decision bull Are we (am I) comfortable with this
decision
Step 4 Act on your decision and evaluate
49 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Putting this into practice
Learn the Acronym IDEA
50 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
I D E A
51 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Review ndash I D E A
52 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
A casehellip a real one from last week
53 COPYRIGHT TC-CCAC Christopher De Bono
Supreme court case LTC placement questions
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
54
Building Ethics Capacity (a bit of Hx)
When all staffhellip
Recognize an ethical issue when they face it
Are equipped with tools resources and education to address ethical issues
Know where to get help
- Camille Orridge CEO Toronto Central LHIN (formerly of Toronto Central CCAC)
COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
Any final thoughts about ldquobeing in this togetherrdquo
55 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
56 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono
THANKShellip
Christopher E De Bono PhD Ethicist - Toronto Central CCAC
Member - Joint Centre for Bioethics(UofT) Adjunct Faculty Course Instructor (UofT)
Christopherdebonotorontoccac-ontca
57 COPYRIGHT TC-CCAC Christopher De Bono