In their shoes: making guest experience great
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Transcript of In their shoes: making guest experience great
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In their shoesMaking Guests Experiences
Great
ThreePracticalTips
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Tithe envelope
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1. What they hear.
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1.Do you keep the service positive? Is the Sabbath school director happy about the ones that are there,
or is complaining about the ones that aren’t?
2.Are you prone to speaking adventese or can guests clearly discern and understand?
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3. When offering time comes, does it paint a picture of vision and progress or is it a list of complaints
about bills, past dues and lack of commitment from members? People give, are attracted to, and
inspired by a positive vision, not a litany of complaints..
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Preaching emphasis on sin produces
sinners. Preaching emphasis on Christ
produces Christians.
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The first word, from the first sermon from Jesus was…
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“Blessed are the poor in spirit,
for theirs is the kingdom of heaven..
Mathew 5:3
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Note the emphasis in
Jesus’ preaching.
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Luke 4:16He went to Nazareth, where he had been brought up, and on the Sabbath day he went into the synagogue, as was his custom. He stood up to read
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Luke 4:18 “The Spirit of the Lord is on me, because he has anointed me to proclaim good news to the poor. He has sent me to proclaim freedom for the prisoners and recovery of sight for the blind, to set the oppressed free, 19 to proclaim the year of the Lord’s favor.” 20 Then he rolled up the scroll, gave it back to the attendant and sat down.
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Isaiah 61 The Spirit of the Sovereign LORD is on me,because the LORD has anointed me to proclaim good news to the poor. He has sent me to bind up the brokenhearted, to proclaim freedom for the captives and release from darkness for the prisoners, 2 to proclaim the year of the LORD’s favor and the day of vengeance of our God,
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"Of all professed Christians, Seventh-day Adventists should be foremost in
uplifting CHRIST before the world.“
Ellen G. White, Gospel Workers, p.156
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2. What they see.
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1. No clear signage. You know where bathrooms, children’s classrooms, the sanctuary and the
fellowship hall are. Do they? No!
2. Clutter. The longer you are in a church the less you see it.
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3. The message that sends is this: We don’t care about our church. Neither should you. Please don’t come here.
Were good.
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3. What they smell.
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9.99 out of 10 bathrooms I use in churches smell bad, look bad, and would never be acceptable in
any of the members’ homes. Churches with musty smells, that reek of unattractive odors, send the message: today’s service is to be
endured, not enjoyed.
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Andy Stanley in his book Deep & Wide, says it best: “the physical environment does more than leave an
impression; it sends a message.” In many churches the message is: “We aren’t expecting guests. What we
are doing here is not all that important. We expect somebody to clean up after us. We don’t take pride in
our church.”
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Conclusion
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Three Key Questions1.What is the church?
2.Who is the church for?
3.Who does the church belong to?
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If we would humble ourselves before God, and be kind and courteous and tenderhearted and pitiful, there would be one hundred conversions to the truth where now there is only one.
9T 169
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