IN THE NAME OF ALLAH, THE MOST MERCIFUL,

THE MOST BENEFICENT

QUALITY ENHANCEMENT CELL

PROF. DR. AAMIR IJAZ (DIRECTOR QEC & IQTM)

University of the Punjab, Quaid-e-Azam Campus,

Lahore 54590.

ASSESSMENTAssessment is a systematic process of gathering, reviewing and using important quantitative and qualitative data and information from multiple and diverse sources about educational programs, for the purpose of improving student learning, and evaluating whether academic and learning standards are being met. The assessment process culminates when assessment results are used to improve student learning.

ELEMENTS OF A SUCCESSFUL ASSESSMENT PROGRAM

Purpose identification

Outcomes identification

Measurements and evaluation design

Data collection

Analysis and evaluation

Decision-making regarding corrective and preventive actions to be taken.

OBJECTIVES OF SELF ASSESSMENT

Improvement and maintenance academic standards.

Enhancement of student’s learning.

Verification of the existing programs to meet their objectives and institutional goals.

Providing feedback for quality assurance of academic programs.

COMPONENTS OF SELF ASSESSMENT

PROCESS

Criteria : Eight Criteria for Self

assessment.

Procedure: Specifies the process of

initiating, conducting, and

implementing the assessment.

STEPS OF PROCEDURE FOR SA

Department forms the Program Team (PT) that will be responsible for preparing SAR.

QEC reviews the documentation within one month.

The VC forms the Assessment Team (AT) in consultation with the concerned Dean based on the recommendation of QEC.

QEC plans and fixes AT visit.

STEPS OF PROCEDURE FOR SA

AT conducts assessment and present its findings to QEC, Dean, PT and dept. faculty.

QEC submits an executive summary to the Vice Chancellor.

Department prepares implementation plan as per SAM.

Follow up the implementation plan by QEC.

CRITERIA

Each criterion has an intent:

A statement of requirements to be

met.

Each criterion has several

standards: They describe how the

intents are minimally met

CRITERIA AND STANDARDS

Program Mission, Objectives and OutcomesCurriculum  Design and OrganizationLaboratories and Computing FacilitiesStudent Support and GuidanceProcess Control Faculty Institutional FacilitiesInstitutional Support

CRITERION 1: PROGRAM MISSION, OBJECTIVES AND OUTCOMES

Intent: Each program must have a

mission, quantifiable measurable

objectives and expected outcomes for

graduates. Outcomes include

competency and tasks graduates are

expected to perform after completing

the program.

CRITERION 2: CURRICULUM DESIGN AND ORGANIZATION

Intent: The curriculum must be designed and organized to achieve the program’s objectives and outcomes. Also course objectives must be in line with program outcomes. Curriculum standards are specified in terms of credit hours of study. A semester credit hour equals one class hour or two to three laboratory hours per week. The semester is approximately of fifteen weeks.

CRITERION 3: LABORATORIES AND COMPUTING FACILITIES

Intent: Laboratories and computing

facilities must be adequately available and

accessible to faculty members and students

to support teaching and research activities.

In addition departments may benchmark

with similar departments in reputable

institutions to identify their shortcomings if

any.

CRITERIAN-4: STUDENT SUPPORT AND ADVISING

Intent: Student must have an adequate

support to complete the program in a

timely manner and must have ample

opportunity to interact with their

instructors and receive timely advice

about program requirements and

career alternatives.

CRITERION 5: PROCESS

CONTROL

Intent: The processes by which major

functions are delivered must be in place,

controlled, periodically reviewed and

continuously improved. To meet this

criterion a set of standards must be

satisfied.

CRITERION 6: FACULTY

Intent: Faculty members must be

current and active in their discipline and

have the necessary technical depth and

breadth to support the program. There

must be enough faculty members to

provide continuity and stability, to cover

the curriculum adequately and

effectively, and to allow for scholarly

activities.

CRITERION 7: INSTITUTIONAL FACILITIES

Intent: Institutional facilities,

including library, computing facilities,

classrooms and offices must be

adequate to support the objective of

the program.

CRITERION 8: INSTITUTIONAL SUPPORT

Intent: The institution’s support and

the financial resources for the program

must be sufficient to provide an

environment in which the program can

achieve its objectives and retain its

strength.

LATEST STATUS

Program Teams for all the departments

have been formed.

Self Assessment Reports of 29 departments

have been received and reviewed by QEC

and sent back to the 7 departments for

changes.

Assessment Teams of 30 departments have

been approved by the Vice Chancellor.

ACTVITIES

Lectures cum Group Discussions for the

following faculties of University of the

Punjab were carried out during the last

quarter :-

ACTVITIESACTVITIES

Faculty DateInvite

dAttende

dAbsen

t

Arts & Humanities12-11-09

9 6 3

Behavior & Social Studies Commerce

19-11-09

8 4 4

Education Islamic Studies Law

26-11-09

15 5 10

Engineering & Technology Economics &

Management Sciences

18-12-09

13 5 8

Science Life Sciences Oriental Learning Pharmacy

07-01-10

30 12 18

ACTIVITIES

Proceedings of Minutes of the Meeting of Group Discussions/Lectures were compiled and sent to all the invited departments/institutes/colleges, Vice Chancellor and Registrar of the University of the Punjab.

QEC Teams visited the Centre for Clinical Psychology for clarification regarding SAM on 02-02-2010.

ACTVITIES

ACTIVITIES

Letters were sent to Deans of all Faculties requesting them to expedite the compilation of SAM Reports.

At the same time, executive summaries of 10 audited departments have been sent to the respective departments and asked to prepare their implementation plan according to self assessment procedure.

ACTVITIES

AUDITED DEPARTMENTSDepartments whose audit is completed and their executive summary is sent to these departments. Department of Arabic Department of Kashmir Studies Department of Iqbal Studies Department of Punjabi Department of Persian Department of Urdu Institute of Quality & Technology Management College of Engineering & Emerging Technology Centre for Coal Technology Department of English Language & Literature

IMPLEMENTATION PLAN

The following department/institute/college have sent their implementation plan to QEC:-

College of Engineering & Emerging TechnologyInstitute of Quality & Technology ManagementCentre for Coal TechnologyDepartment of English Language & Literature

CONCLUSIONThe conclusions of these meetings are as under:-

It is noticed that there is a lack of interest in SAM

activities at departmental level.

It is agreed that SAM is a great opportunity to enhance

the level of education.

The present format of SAM is more oriented towards

engineering disciplines and is meant for semester

systems. SAM is a generic system, the user are at liberty

to make alterations to suit their requirements without

changing the basic fundamentals of quality assurance as

given in SAM.

Conclusion

It is desired by program team members to

reduce the teaching load on teachers

involved in compilation of SAM at

departmental level.

High Turnover of program team members

within departments is also noticed and needs

to be discouraged.

CONCLUSION

ConclusionsSAM should be users friendly and simple; so

that departments like Arabic, Urdu and Islamiat

etc. can also follow the instructions and

standards of SAM. As explained earlier the

departments have the liberty to modify the SAM

to suit their requirement without altering the

fundamental of QA.

Program Team Members, Assessment Team

Members and Auditors should be given some

incentives in the form of remuneration.

CONCLUSION

The interest in QA & SAM completion can be

increased among different departments, firstly

by clarifying the SAM and by increasing

awareness; secondly, SAM is not a survey form

and it is a complete course of management

system. However, the implementation of quality

assurance and SAM can only be effectively

implemented by the commitment in letter and

spirit of the Directors and Deans of the

Departments. The QEC can contribute by

creating awareness by training in cluster of

program teams.

CONCLUSION

FUTURE PLAN

To motivate the program team members for

the implementation of SAM by carrying out

meetings at departmental level. It may also

include the visit of individual departments

by QEC team if found necessary.

Audits of Self Assessment Reports submitted

by different departments is planned.

FUTURE PLAN

Follow up with departments for Self

Assessment Reports is already started

and will continue as well.

Follow up with changes suggested by

QEC with departments who have sent

their Self assessment reports is also

underway.

FUTURE PLAN

THANK YOU