Improving your Cost Recovery CPRS Fall Forum 1. Today How to get started with determining...
-
Upload
peter-shelton -
Category
Documents
-
view
218 -
download
0
description
Transcript of Improving your Cost Recovery CPRS Fall Forum 1. Today How to get started with determining...
1
Improving your Cost Recovery
CPRS Fall Forum
Today
• How to get started with determining appropriate levels of cost recovery
• How to make improvements if needed
2
3
Its all about the Policy• Policy defines community values• Policy establishes target levels• Policies will vary across
communities
4
Menlo Parks policy• Three levels with criteria for each• High cost recovery (70-100%)• Low cost recovery (0-30%)• Everything else is Mid-level (31-
69%)
5
High cost recovery programs• Benefit the individual more than the
community• Generally have competition in the
private sector• Are readily available • Can recover a fee easily
6
Low cost recovery programs• Benefit the community, overall• Generally have NO competition in
the private sector• May align with a Council or
community goal• Cannot recover a fee cost effectively
7
Cost analysis
• What data have you got?• Can you keep track on your own if
Finance can’t help?• Do you know your overhead costs?
8
Know what you’re shooting for
• Direct costs?• Budgeted costs?• Indirect costs?• Then set your target and time frame
–Eat the elephant…–Know what’s realistic
9
Planning questions
• What are our priorities for improvements?
• What infrastructure do we need to develop?
• Are we ready to justify changes to our community? If so, how will we do it?
10
Menlo Park
• We got EVERYONE involved• Lots of staff training• Improved measuring and monitoring• Held staff accountable (gently)
11
Sustainable services matrix
• Hard decisions about service mix and business models
• Helped determine where fee increases were appropriate
12
What really worked for us
• Changed our business model where needed
• Set achievable targets over time• Community engagement