Improving the Visibility and Marketability of Your Web Site Giovanna Genard,...

32
Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@ psu . edu http:// www.alumni.psu.edu/ web2001/marketing

Transcript of Improving the Visibility and Marketability of Your Web Site Giovanna Genard,...

Page 1: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Improving the Visibility and Marketability of Your Web Site

Giovanna Genard, [email protected]

http://www.alumni.psu.edu/web2001/marketing

Page 2: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Effective marketing strategies will increase the visibility and awareness of your

departments’ offerings.

Page 3: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Defining Objectives andTarget Markets

• Define site objectives

• Develop appropriate marketing techniques– Existing server log data– Web, e-mail, and telephone surveys– Benchmark with other departments

Page 4: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues

• Market the site’s up-to-date information– Events– Benefits and services– Learning opportunities– Product information

• Prominently display Web site address

Page 5: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

• Create print ads

• Brochures– Mailings– Info packets– Appropriate publications

Page 6: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 7: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 8: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 9: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 10: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 11: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 12: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 13: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 14: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 15: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 16: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 17: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Offline Publicity Venues (cont.)

Page 18: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Online Publicity Venues

Other than a search engine or directory, there are many online publicity venues that help a site gain

visibility.

Page 19: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Georgia Tech survey• Links from other sites – 88%• Search engines – 85%• Friends – 65%• Printed media – 63%• Directories – 58%• Signature Files – 36%• Television – 32%• Usenet – 30%• Other – 29%• Books – 28%

Online Publicity Venues (cont.)

Page 20: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Using the information from the survey, marketing techniques can be applied to

help people find your Web site.

Online Publicity Venues (cont.)

Page 21: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

• Monthly e-newsletter

• Link exchange page

• Awards– Image that links to you site

• Favorite Icon– 16 x 16 pixels

– Automatically displayed in Internet Explorer 5

Online Publicity Venues (cont.)

For more information on Favorite Icons visit: http://hotwired.lycos.com/webmonkey/01/18/index1a.html

Page 22: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Customer Enticing Traffic Builders

• Free web offers– Screen savers

– Icons or images

– Sounds

• Merchandise with URL– Bookmarks

– Pens

– T-shirts

– Mousepads

Page 23: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

• “FAQ” or “How do I” section• Discounts

– Coupons for visiting the Web site– Student discounts

• Contest/Giveaways– Change frequently to encourage repeats visits– Gather information from visitors– E-mail all registered participants– Visitors may not be the target audience

Customer Enticing Traffic Builders (cont.)

Page 24: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

• Surveys– Informational value to participants– Publish results

• Interactive tours– Html– Flash– Streaming video– Department– How a product is produced– Related to research topic– Educates visitors

Customer Enticing Traffic Builders (cont.)

Page 25: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

• Online Postcards– Processing a form– Use Perl, ASP, PHP, CGI scripts– Free software– E-mail to recipients

Customer Enticing Traffic Builders (cont.)

Page 26: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

• Create online communities and send press releases to promote them to other departments, students, faculty, or staff.– Forums

• Like a guestbook

• Threaded discussion board

– Chat in “real time”

Customer Enticing Traffic Builders (cont.)

Page 27: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

– Sound/Video/Downloads• Recent events

• Student or faculty testimonials

• Screen savers

• Push Marketing: e-mail is still the preferred communication.– Signatures– Listserves

Customer Enticing Traffic Builders (cont.)

Page 28: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

– Future Trend: “word of mouth marketing”• No cookies

• No violation of privacy

• Gizmoz: (http://www.gizmoznetworks.com)– Streaming audio

– 2D and 3D animations

– Text and other web media

– Easy to copy and distribute

– Based upon shared interest

– Virtual instant messaging between business and consumers

Customer Enticing Traffic Builders (cont.)

Page 29: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Conclusion

As users become computer savvy, they will rely on your department to provide quality online services and information.

Page 30: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Conclusion

Prepare site descriptions and keywords, and submit the site aggressively to

search engines and directories.

Page 31: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Conclusion

Reinforce marketing initiatives through offline venues describing your online

services or information.

Page 32: Improving the Visibility and Marketability of Your Web Site Giovanna Genard, gmg11@psu.edugmg11@psu.edu  marketing.

Conclusion

Track the success of these marketing strategies to measure the improved visibility

and marketability of your Web site.