Improving Student OutcomesTeaching Quality, Student Relationships, and Institutional Technologies

J A M E S W I L E Y | P R I N C I P A L A N A LY S T , T E C H N O L O G Y , E D U V E N T U R E S

G E R R Y D I G I U S T O | V P O F S T R A T E G Y , M O T I V I S L E A R N I N G

James WileyPrincipal Analyst, TechnologyJames joins Eduventures with over 13 years of education technology experience.

Prior to joining the Eduventures team, he was Executive Vice President of Enterprise Services at the Center for Educational Leadership and Technology (CELT) and has successfully designed and managed over 15 state large-scale education technology projects.

He has also advised on the Common Education Data Standards and has presented at national conferences on information security and data quality.

James holds a BA and MA from Cambridge University, and BA from The City University of New York.

PRESENTER

Gerald M. DiGiusto, PhDVice President of StrategyGerry has worked in higher education, both in the U.S. and in Europe, for more than 20 years as a teacher, researcher, strategist, and consultant.

Prior to joining Motivis Learning as Vice President for Strategy, Gerry was Director of Consulting Services at Pearson Education, where he built and launched Pearson’s first strategic consulting team to focus on student experience, teaching and learning innovation, and revenue growth for colleges and universities.

Gerry has also previously held the position of Managing Vice President, Research & Data at Eduventures.

Earlier in his career, he was a professor of political science and international relations at Bowdoin College and Princeton University. He earned his AB at Bowdoin College and his MA and Ph.D. at Duke University.

PRESENTER

ContentsTABLE OF

Introduction 1What are the types of student outcomes? 3What are some challenges for improving student outcomes? 7What are some steps to improve student outcomes? 9What is a Learning Relationship Management (LRM) solution? 11Motivis Learning’s Approach to LRM 14Q&A 23

Introduction

Why are we here today?• For many academic leaders, improving student outcomes -- such as retention,

persistence, and employability -- is a top priority. Yet most institutions struggle to develop successful strategies to achieve substantial gains in student outcomes.

• In this webinar, we will examine the challenges many institutions face to improving student outcomes and explore enterprise technologies such as Learning Relationship Management systems (LRM) that can facilitate successful strategies to enhance teaching quality and deploy student support resources more effectively.

• There will be a question and answer period at the end of the webinar, where participant questions (submitted via the chat box) will be addressed.

INTRODUCTION

What are the types of student outcomes?

Current usage is unclear• The first step in developing any strategy is

setting a clear target.

• This target may be missing at many institutions because of the ambiguous way in which we use the term “student outcomes.”

STUDENT OUTCOMES

Retention Quality

Time-to-degree Preparation

DegreeAchievement

Costly Risk of Technology Misalignment• From a technology perspective, this means

that there may be a costly risk of misalignment between technology and student outcomes.

• An implemented technology may not supportthe institution’s view of what “student outcomes” means and how it plans to take action to improve them.

STUDENT OUTCOMES

Student OutcomesHow can we improve them?

Initiative A

Technology A

Aligned Technology Feature

Initiative B

Technology B

Aligned Technology Feature

Our research findings show four main typesSTUDENT OUTCOMES

Student Persistence

Students entering collegepersist to completion and attainment of their degree,program, or educational goal

Academic Achievement

Students progress through higher education institutions and achieve superior levels of academic performance

Student Advancement

Students achieve success in their career, in areas for which their institutions prepared them

Holistic Development

Students progress through their college experience and as “whole persons”

What are the challenges?

CHALLENGES

Our research findings• Lack of clarity around student outcomes,

their metrics, and interrelationships

• Lack of focus on teaching quality

• Failure to prioritize student relationships

• Lack of clear ownership and accountability

• Organizational barriers

• Investment in and deployment of suitable technology

What are some key steps?

KEY STEPS

Increasing Technological Alignment with Improving Student Outcomes

Communicate with VendorsWhen soliciting vendor responses, you should make it very clear what “student outcomes” means at your institution, as well as any interrelationships and metrics you use to measure them.

Identify Interrelationships and MetricsTechnology solutions offer different features and you will need to map these features to booth the actions and metrics stakeholders use to improve student outcomes.

Define Student OutcomesWithout a clear understanding of theprecise meaning of “student outcomes” atyour institution, you may risk implementinga technology solution that misses the mark.

What is a Learning Relationship Management System?

LRM

A solution and a process• Primarily focuses on the student outcomes

of achievement and career attainment.• Unites various tools and technologies to

achieve the look, feel, and functionality of a LMS.

• Leverages academic and non-academic tactics that allows students to select goals and corresponding learning/career objectives and engage with their mentors to track progress.

LRMLearning

Ecosystem

Inquiry

Credentialing

Career Enrollment

Instruction

Evaluation

Engagement Assessment

Student Information System (SIS)

LRM

Two different product approaches• Option #1: Create a single LRM

environment which may integrate with other learning and operational tools.

• Option #2: Create the LMS from an existing set of tools, i.e. CRM, LMS, etc.

• Selecting which option is best depends on ability for implementing/managing integration and on additional value of each

Student success/Retention Solution(s) CRM

LMSPredictiveAnalytics

Student success/Retention Solution(s)

CRM

LMSPredictiveAnalytics

LRM Achieved through two options:Option 1LRM as an enterprisesolution

Option 2LRM through productintegration

Motivis Learning Approach to LRM

The Motivis approach to LRM• Return to first principles: student experience and pedagogical

best practice

• Create a student-centric teaching & learning environment not an administrative / class management solution

• Unify content, assessment (formative & summative), instructor-student interaction, coaching, peer-to-peer learning

• Capture / integrate data from across student lifecycle to better inform learner and educator decisions

• Empower instructors, facilitate personalization to set the stage for student success, drive deeper learning

WHAT IS LRM?

CBE and beyond• Motivis began within Southern New Hampshire University’s

College for America

• A teaching & learning environment that allows for individualized pacing and learning pathways

• Initially focused on CBE programs, but supports wide range of pedagogical models

• Builds on CRM technology, capturing a broader and more detailed set of data from across student lifecycle – the right data, to the right people, at the right time

ABOUT MOTIVIS

MOTIVIS PARTNERS

MOTIVIS LRM

Measuring student progress• Instruct, support, assess, and

track learning at a more granular level

• Provide visibility to instructors, students, coaches

MOTIVIS LRM

Allow teachers to teach• Assignments and assessments

presented in context of key learning objectives

• Integrated discussion feeds allow every teacher-student interaction to be meaningful and productive

MOTIVIS LRM

Learning takes place outside the classroom, too• Peer-to-peer, extracurricular,

and informal learning are essential, not secondary

• Integration of these relationships allows for more comprehensive understanding of student learning

Thank You!

Q&AQuestions and Answers

THANK YOU

Improving Student OutcomesTeaching Quality, Student Relationships, and Institutional Technologies

J A M E S W I L E Y | P R I N C I P A L A N A L Y S T , T E C H N O L O G Y , E D U V E N T U R E S

EDUVENTURES for Higher Education Leaders provides proprietary research, analysis, and advising services to support decision-making throughout the student lifecycle. Higher education leaders engage with Eduventures to make informed decisions on setting strategy, ensuring the financial sustainability of their institution, boosting student success, and selecting and implementing technology solutions. Our analysis, recommendations, and personalized support enable clients to understand the top traits of leaders in critical disciplines and to evaluate new technology advancements.

More information can be found at EDUVENTURES.COM and NRCCUA.ORG.

G E R R Y D I G I U S T O | V P O F S T R A T E G Y ,M O T I V I S L E A R N I N G

Motivis Learning has built a the first Learning Relationship Management (LRM) platform for educators who are looking to improve student success measures through personalized learning programs. The Motivis LRM fully integrates data from learning management, student information, and community tools into a single student record because giving educators a clear view of the full student narrative empowers them to deliver personalized learning experiences that improve student retention, time to degree, and job placement rates.

More information can be found atMOTIVISLEARNING.COM