Improving Process Discovery With RAVEN Cloud

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    CONFIDENTIAL. All Rights Reserved.

    Improving Process Discovery

    with

    David RuizVice President, Products

    January 11, 2011

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    Todays Agenda

    Company Overview

    Overview of Process Discovery

    Key Process Modeling Challenges

    RAVEN Cloud Demo

    Questions & Discussion

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    Ravenflow Company Highlights

    Solutions for Business Process and Requirements Definition Focused on empowering business analysts and BA teams Improves collaboration between business & IT stakeholders

    Patented, Award-Winning Technology Only NLP solution on the market Advanced textual analysis detects process errors and gaps

    Key Technology Partnerships Strategic relationships with Microsoft, HP and IBM Compatible with Microsoft Office, Visio and SharePoint

    Current and Next Generation Products Help Onboard BAs

    Cloud, Office, purpose-built BA application Enables anytime, anywhere process & requirements contribution

    Proven ROI Dramatically accelerates creation of process/use case models 3050% lower costs from faster development cycles and less rework

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    What is Business Process Discovery?

    The business areas in which the process operates

    The people who participate or interact with those processes

    The key business functions those people perform

    The new or existing systems the processes interface with

    The business goals or outcomes to be achieved through the process

    The activities associated with capturing an organizations existing business

    processes and the high-level requirements for modifying, optimizing orotherwise transforming them.

    Discovering and understanding your business processes

    is the critical first step on the yellow brick road to processimprovement.

    -- Clay Richardson, Senior AnalystForrester Research

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    The Value of Process Discovery

    Understanding how a current process really works

    Identifying bottlenecks or constraints in existing processes

    Exploring strategies for optimizing processes for improved performance

    Detailing integration touchpoints between systems or applications

    Standardizing process components for maximum reuse:

    Activities Roles

    Resources

    Business Data

    Business Rules

    Process discovery enables a flexible process-driven approach to

    application requirements definition through capture and analysis of

    the business processes in which the application will be used.

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    Business Analysts: The Vanguard of Process Discovery

    Business Analyst, Business Systems Analyst, Business Architect, Business Consultant,Solutions Consultant, Requirements Engineer, Systems Analyst

    Job Titles:

    Process

    Discovery Process inventory Business glossary Process mapping

    BusinessPlanning Goals & objectives Key capabilities

    Business priorities

    Business/ITCollaboration Social communication Process optimization

    Requirements interpretation

    RequirementsDefinition Requirements elicitation Process requirements Document publishing

    Requirements

    Validation Process walkthroughs Requirements reviews Stakeholder feedback

    BA Work Activities

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    Process Discovery Reality Check

    7 Entire contents 2009 Forrester Research, Inc. All rights reserved.

    Microsoft Office continues to rule process discovery although

    new, inexpensive collaborative tools are gaining momentum

    What tools do you use to document process knowledge and

    requirements captured during process discovery?

    Base: 99 IT decision-makers

    Source: April 2009 Global Lean BPM Online Survey

    Microsoft productivity tools

    (e.g., Microsoft Word, Microsoft

    Visio, Microsoft PowerPoint)

    Enterprise architecture tools

    (e.g., IDS Scheer, ProVision, Mega)

    Collaborative process discovery tools(e.g., Lombardi Blueprint, Itensil)

    Other

    According toanalysts fromGartner andForrester, less than20% of BAs areeffective using Visio

    to model businessprocesses

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    Poll Question:

    What tool do you use most often to draw or model business processes?

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    Specific Process Modeling Challenges

    Drawing process models from scratch is very tedious and time-intensive

    The learning curve for Visio or other drawing tools is too steep

    Many business users are not visual thinkers and struggle with diagram

    layout

    Ensuring consistent style and labeling of process steps is difficult toachieve

    Modeling is error-prone, particularly when it comes to ensuring thelogical flow and connectivity is correct

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    Poll Question:

    What are your most significant process modeling challenges?

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    Poll Question:

    How long does it typically take you to create a business process map,use case activity diagram or flowchart?

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    RAVEN Product Portfolio

    RAVENCollaboration Space

    RAVEN Client Software

    MicrosoftExcel

    MicrosoftWord

    Sparx EnterpriseArchitect

    MetaStormProVision

    MicrosoftVisio

    IBM RationalSoftware Modeler

    IBM RationalRequirements

    Composer

    RAVENProfessional

    RAVENExpress

    RAVENWeb Access

    RAVENCloud

    RAVENLanguage Engine

    RAVENVisual Analyzer

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    Introducing RAVEN Cloud

    Launched as open beta program in

    May 2010

    Over 25,000 users to date

    Completely new product

    architecture

    Built on Windows Azure cloudplatform with rich Silverlight UX

    Simple & easy to use

    Analyze and visualize processes Examine and re-orient diagrams Show errors, terms & functions Store and organize processes Export/download process diagrams

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    RAVEN Cloud Functional Highlights

    Automatically generate high fidelity business process diagrams from natural

    language process descriptions

    Analyze process narrative text and highlight logical errors, gaps orambiguities that lead to flawed requirements

    Identify actors, functions and business objects referenced in the process toensure consistent terminology

    Classify, organize and store business processes in user-defined categories,including ability to define as-isand to-beprocesses

    Export RAVEN-generated diagrams and related process data to eitherMicrosoft Visio 2007 or 2010

    Export diagrams in either XPDL or XMI format for into other processmodeling or system engineering tools

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    RAVEN Cloud at a Glance

    RAVEN Cloud automatically generates visually stunning, error-freeprocess diagrams from plain English text

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    http://spdemo.rampgroup.com/ravenweb/
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    Base price is $25/month per user or $300 per year

    10% discount for selecting annual payment plan

    Multi-user discounts starting at 10 users

    Typical pricing scenarios:

    10 Users: $230/month or $2,484/year

    25 Users: $550/month or $5,940/year

    50 Users: $1,000/month or $10,800/year

    RAVEN Cloud Pricing

    http://spdemo.rampgroup.com/ravenweb/
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    The Value of RAVEN Cloud

    Nathaniel PalmerEditor-in-Chief

    By allowing process models to

    be created directly from writtennarratives, RAVEN Cloud

    offers a more effective way for

    stakeholders and non-technical

    subject matter experts to

    contribute directly to model

    definition and validation,

    without also needing to be

    Visio experts.

    The reality is that many

    projects still involve writtenrequirements that include text

    descriptions of processes,

    which are then drawn by the

    analyst in Visio or a BPMS tool.

    For BAs without robust process

    analysis skills, RAVEN Cloud

    can help them to provide work

    of value on a process project.

    Sandy KemsleyPrincipal Consultant

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    RAVEN and the Process Lifecycle

    Analyze ImplementDiscover

    BusinessAnalysts

    ProcessAnalysts

    ProcessDevelopers

    Business Process Lifecycle

    Clarify theBusinessRequirements

    InteractionDesigners

    QATesters

    BusinessUsers

    OperationsManagers

    ProjectManagers

    Optimize theBusinessProcesses

    Build theBusinessSolution

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    BusinessAnalysts

    ProcessAnalysts

    Use CaseAnalysis

    ProcessMapping

    RequirementsElicitation

    ROLE

    ACTIVITY

    Helping Bridge the Process Modeling Gap

    Narrative/TextualDefinition

    VisualMod

    eling/Diagramming

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    Learn More

    Go to www.ravencloud.com and try RAVEN Cloud for yourself

    Check out our How-To Videos on YouTube: http://www.youtube.com/user/RavenCloudNetwork

    Participate in our RAVEN Cloud Blog http://blog.ravencloud.com/

    http://www.ravencloud.com/http://www.youtube.com/user/RavenCloudNetworkhttp://blog.ravenflow.com/http://blog.ravenflow.com/http://www.youtube.com/user/RavenCloudNetworkhttp://www.youtube.com/user/RavenCloudNetworkhttp://www.ravencloud.com/
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    Goes Live!

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    Questions & Discussion

    mailto:[email protected]:[email protected]