Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B...

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Improving Postpartum Care through Quality Improvement Julia Logan, MD, MPH Quality Officer California Department of Healthcare Services Using Data to Improve Maternity Care in California: Research Collaborations and Future Opportunities Sacramento, CA June 19-20, 2014

Transcript of Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B...

Page 1: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

Improving Postpartum Care through Quality Improvement

Julia Logan, MD, MPH Quality Officer

California Department of Healthcare Services Using Data to Improve Maternity Care in California: Research

Collaborations and Future Opportunities

Sacramento, CA June 19-20, 2014

Page 2: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Intro to the Adult Medicaid Quality Grant

Three main goals:

1. Testing and evaluation

2. Staff capacity

3. Quality improvement projects

Page 3: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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DHCS Quality Improvement Projects

Maternal health and diabetes anagement I principles ollaboration

mQC

Page 4: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Page 5: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Postpartum Care: High priority Breast feeding

S

F

creening for postpartum depression

ollow-up of medical problems managed during pregnancy (e.g., gestational diabetes)

Contraception

Physical exam/Cervical cytology screening

Page 6: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Data before the AMQG Healthcare effectiveness data information set

(HEDIS)

Reported by managed care plans

Aggregate level data

Validated by an external quality review organization (EQRO)

Perform at Minimum Performance Level (MPL)

Page 7: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

20%

30%

40%

50%

60%

70%

80%

2009 2010 2011 2012

% w

ith p

ostp

artu

m c

are

Proportion of postpartum women with visit 21-56 days after delivery, Medi-Cal Managed Care Plan-

counties, 2009-2012

Medicaid High Performance Level

Medi-Cal Weighted Average

Medicaid Minimum Performance Level

Source: Adapted from

7 http://www.dhcs.ca.gov/dataandstats/reports/Documents/MMCD_Qual_Rpts/HEDIS_Reports/CA2012_HEDIS.pdf

Page 8: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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A deeper look into postpartum care

Comparative analysis: Information Management Division and Family PACT

Use of MIS/DSS data warehouse –Claims/Encounter ––

Eligibility KICK (Maternal Supplemental Payment)

Page 9: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Stratifications

Race/ethnicity Plan type (Fee for service vs. managed care) Primary language Rural/urban SSI status Diabetes status Global codes

Page 10: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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AMQG Data Limitations/Assumptions

No dedicated delivery date field Administrative only Global OB codes

Page 11: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Summary of analyses EQRO (hybrid) 59% vs. DHCS rates (admin) 42%

Most deliveries in managed care were to English- speaking women

Including global codes increases rates

African American women have lowest postpartum care rates, with wide variation

Women with diabetes have higher rates of postpartum care

Page 12: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Percentage of Medi-Cal Women with Timely Postpartum Care, by Race/Ethnicity, 2012

49% 52% 45%

33%

47% 42%

0102030405060

Perc

ent

Source: OFP/UCSF, 2014 (PRELIMINARY)

Page 13: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Percentage of African American Women with timely postpartum visits, by 6 largest Medi-Cal Managed Care Plans

25% 25% 21%

39%

50%

34%

44%

0

10

20

30

40

50

60

Plan A Plan B Plan C Plan D Plan E Plan F OverallRate

Perc

ent

Source: OFP/UCSF, 2014 (PRELIMINARY)

Page 14: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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We have the data, let the QI begin QI instruction led by Institute for Population

Health Improvement (IPHI)

Team members

QI 101 and beyond

Managers and Supervisors

Page 15: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Team Aims Medi-Cal weighted average of HEDIS postpartum care measure to 62% by measurement year 2015

percentage of Medi-Cal health plan/counties above the MPL of postpartum care measure to 75% by measurement year 2015

percentage of African-American women with timely postpartum care to 35% by measurement year 2015

Page 16: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

Secondary Drivers

Primary Drivers

AIM

Increase Medi-Cal weighted

average of PPC

measure to 62% by measurem

ent year 2015

Members Transportation

Culture

Data

Providers

Managed Care Plans

State (DHCS)

Performance Measurement

Member contact info

Guideline adherence

Global billing- lack of incentive

QI resources

Pregnancy Notification

TA to plans

Data feedback to plans

Page 17: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Interventions: Managed Care Plans Review of Quality Improvement Projects and

Improvement Plans

In-home visits

Gap reports

Targeted interventions: P4P

Incentives

Provider report card

Page 18: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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DHCS Interventions/Levers 1. Investigation/evaluation

2. Convene/engage

3. Standards

4.

5.

6.

7.

TA

Outreach

Incentives/disincentives

IT standards and processes

Page 19: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Next Steps

Page 20: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

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Page 21: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

Lessons learned

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Page 22: Improving Postpartum Care through Quality · PDF fileJulia Logan, MD, MPH ... Plan A Plan B Plan C Plan D Plan E Plan F Overall Rate Percent Source: ... Care Plans State (DHCS) Performance

Many Thanks to the DHCS Maternal Health Team

Leslie Holzman John Kaylen Sarah Royce Vivian Szeto Susan Buki John Mikanda Anura Ratnasiri Katherine Neto My-Ai Bui

Susannah Cohen Donna Lagarias Monica Barr Heike Thiel de Bocanegra Michael Policar Sheila Thompson Ulfat Shaikh Aldona Hernndorf