Improving our "Kaizen Eyes" by looking for the 3M's
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IMPROVING OUR “KAIZEN EYES” BY
LOOKING FOR THE 3 M’S
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Created by Tom Curtis 2011Blog: www.onimproving.blogspot.comOther presentations:http://www.slideshare.net/onimproving Email: [email protected]: @onimproving
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INTRODUCTION
Opportunity for improvement comes from an ability to see, our “Kaizen Eyes”. If we can better our
“Kaizen Eyes,” we will see more and greater chances to improve. One of the ways to do this is to better
understand Muda, Mura, and Muri and to then look for them in our processes. Many of us are familiar with Muda, or waste, but less familiar with the others. We need to know them all so we do not create one in relieving the other, and to expand our ability to see.
This slide set will review the 3‘M’s and discuss how we can use looking for them to improve our “Kaizen
Eyes”. Let’s get started. --Tom Curtis
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“KAIZEN EYES”=
Ability to See Opportunities for Improvement
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Requires
Observing
Improving OUR “Kaizen Eyes”
us to be
Processes and Activities.
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timeeffort
patiencepracticehumility
Observing takes...
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TIPS FOR OBSERVING
Gain Understanding of the Process
Test Positions and Locations for Observing
Record Observations & Questions
Do not Assume, Ask
Do not be in a Rush-Grow Roots
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The 3 M’sMuda, Mura, & Muri
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The 3 M’s defined
MudaMuraMuri
WasteUnevenStrain
===
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MUDA LOOKS LIKE:
Bad Parts
Defective
ErrorWrong
Inefficiency
Extra
Excess
Breakdowns
Unneeded
Lots of Inventory
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MURA LOOKS LIKE:
UnequalUp & Down
Peak & ValleyStop & Start
Bumpy
LumpySpiky
Un-level
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MURI LOOKS LIKE:
Poor Ergonomics
Unnatural Movements
OverloadingPoor Design
Pain
Unrealistic Tasks or Requirements
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Seeing The 3 M’s to helpOUR
“Kaizen Eyes”
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HOW SEEING THE 3 M’S HELPSOUR “KAIZEN EYES”
Improves pattern recognition of issues
Provides lens to observe processes through
Gives routine for practicing our skills of observation
Fosters a language to communicate opportunities
Develops a Holistic way to think about processes
Prevents trade-offs between the ill effects of the 3 M’s
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GETTING STARTED
Find a Process to Review
Review the Observation Tips
Practice Seeing the 3 M’s around us
Observe the Process and Record your Observations
Choose something to Kaizen
Perform the Kaizen