Improving Employee Motivation (3).pptx New version

Improving Employee MotivationMotivating Today’s Workforce to Perform at High Levels

Chris Belcher

Improving Employee Motivation

Why Focus on Employee Motivation?

1. Employee productivity (Unmotivated, overworked employees = high stress)2. Employee morale and retention3. Responsibility of our leaders (Leadership Principle: Inspiration)4. Safety

It is the responsibility of our leaders to promote an environment of sustainable motivation.


What has worked in the past?• Rewards and incentives (Lottery tickets, gift cards)• Showing appreciation• Open communication

Research & Analysis• Methodology: Employee Surveys - Stop, Start, Continue• Results have driven our focus to “Key Motivators”

1. Communication2. Teamwork3. Recognition


Motivator 1: Communication

Articulate clear messages

Execution: 1. Leaders provide timely and accurate feedback

2. Leaders facilitate two-way communication a. Teach vs. Tellb. Articulate goals - Exhibit an understanding of what is

possible and realisticc. Inspire an environment of transparency



Show employees you care

Execution: 1. Leaders show employees patience 2. Leaders express genuine confidence3. Leaders are sincere in their efforts4. Leaders ensure they are accessible and approachable



Leaders’ self awareness

Execution: 1. Leaders increase self awareness of own communication styles

a. Personal Reflectionb. DiSC Assessments, CSUSA preferred learning style tool, and

Leadership Evaluations


Motivator 2: Teamwork

Get to know your employees

Execution: 1. Leaders work to understand their teams better by making the

effort to get to know their employees and learn their individual motivations (ex. Praise in public, discipline in private)a. Utilize DiSC assessments (Technicians, Foremen,

Apprentices) and preferred learning style toolb. Conversations with employees



Get employees involved

Execution: 1. Leaders facilitate involvement

a. Where possible, get employees’ input and recommendations for improvement

b. Ensure employees understand their stake in the game and the importance of teamwork



Get employees involved

Execution: 2. Educate and train leaders on team building practices (Training

to identify counterproductive employee attitudes, how to address teamwork situations promptly, and other team building techniques)



Assess and strengthen team composition (Ensure we have the right people in the right places at the right times)

Execution: 1. Selection Process

a. Better use of skills/knowledge tests and profile assessments to determine best fit

b. When we hire, focus on hiring talented people. Recruit from trade programs and tech schools; our guys want to work with qualified coworkers

c. Pair new hires with a strong mentor or new hire buddy



Assess and strengthen team composition (Ensure we have the right people in the right places at the right times)

Execution: 2. Leaders accept responsibility for their teams

a. Leaders don’t put employees in positions where they are destined to fail

b. Leaders don’t pass “problem employees” to other leaders or divisions

c. Leaders ensure their employees are compensated fairly


Motivator 3: Recognition

Verbal Recognition

Execution: 1. Leaders reinforce accomplishments by thanking employees 2. Leaders ensure employees understand the significance of their

achievements



Tangible Recognition

Execution: 1. Empower leaders with the mindset it is okay to provide

incentives in moderation2. Leaders ensure rewards and incentives are meaningful to

employees.



Merit Recognition

Execution: 1. Reinforce that we are a Company that proudly promotes from

within


Next Steps

1. Communicate our message companywide (Start with senior leaders)2. Senior leaders “walk the talk” and communicate (educate and coach)

to the leaders who report to them3. Incorporate into existing supervisor and leadership training programs4. Hold leaders accountable at evaluation time


Q & A

Improving Employee Motivation (3).pptx New version

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