1

Performance Management

Care Providers — Hospitals

McKesson Population Manager™ offers powerful clinical intelligence to help providers drive improvements in care and compliance

2

As healthcare reform intensifies, providers are under enormous pressure to optimize and coordinate care delivery, improve patient outcomes and manage utilization — all while keeping an eye on costs and contracts. If you’re planning on assuming more financial risk for whole populations of patients, how do you get from where you are to where you want to be?

Before you can decide how much risk you can assume, you need to understand your patient populations and arm yourself with the information, processes and tools needed to effectively analyze and manage risk and quality.

McKesson has the expertise and solutions to help you tackle the two most common issues providers face as they evolve into an accountable care organization (ACO): understanding your patient populations and being accountable for the quality and cost of care.

Improve your care deliveryThrough intensive collaboration with physicians, pharmacists, business and IT experts, we developed McKesson Population Manager™, a powerful network platform for clinical integration and accountable care programs. McKesson Population Manager can

help you drive improvements in care delivery, population health, and clinical and financial performance, helping you earn more quality incentive revenues while improving patient outcomes.

Unlike disease registries, which only provide a simple listing of patients with a common disease, such as diabetes, McKesson Population Manager offers clinical intelligence to help improve care and compliance with evidence-based clinical guidelines. Embedded algorithms for both preventive care and chronic conditions help you identify patients in need of care, while sophisticated workflows help guide clinical and patient behavior to foster care improvements.

McKesson Population Manager helps you reduce gaps in care, streamline workflows and improve compliance with quality measures and care guidelines, including Healthcare Effectiveness Data and Information Set (HEDIS), Integrated Healthcare Association (IHA) and Physician Quality Reporting System (PQRS).

And, when you are ready, you can seamlessly add the McKesson Risk Manager™ solution to help manage cost and utilization in your risk contracts.

Why choose McKesson Population Manager?McKesson Population Manager offers advanced features and flexible configurable functions:

• An enterprise information platform that aggregates and presents data from multiple sources across the provider network, including electronic health records (EHRs), practice management systems, pharmacies and labs, and more

• Condition-specific registries that help you manage populations, track individual patients and drill down to detailed data on clinical events and lab results

• Integrated feedback loops that support provider review, so they can document and remove ineligible patients from registries and improve confidence in the system

• An embedded methodology that accurately attributes patients to primary care physicians and specialists, helping prompt the appropriate physician to intervene with the correct action when needed (includes configurable contingent logic)

McKesson Population Manager™

A new approach to registries and clinical integration

3

• Built-in, evidence-based guidelines and best practice support that provide patient-specific recommendations at the point of care

• Integrated exception reporting that allows physicians to exclude ineligible patients from registries. This helps ensure clinical integrity, accurate pay for performance (P4P) metrics and maximum P4P revenues

• Enterprise compliance reporting capabilities that identify patients due for screenings or other clinical care at the physician or population level

• Powerful search capabilities that allow you to readily identify patient populations by health plan, age, provider, registries and care guidelines

• Integrated enterprise reporting that provides the ability to quickly generate flexible reports for the whole network or for an individual physician

• Automated work queues that help drive proactive care and outreach (letters and alerts) for continuous quality improvements along with configurable worklists that are auto-populated as patients become out of compliance with care guidelines

• Integrated letter generation that supports efficient outreach to patients (batch or individual) with mail-ready communications

• An intuitive interface that provides functionality and workflows purpose-built for the real world of clinical practice

• Real-time measure adjudication that supports clinical needs from the provider perspective

• Auto-assignment of patients to registries and guidelines that help support care coordination and reduce the need for manual review

• Segregation of process and outcome measure compliance in the provider interface, which helps promote a focus on outcomes — what really counts when trying to improve quality and reduce costs

• Efficient workflows that help your office team perform proactive patient outreach throughout the year, helping eliminate the need to manage large periodic lists of overdue patients

• Flexible workflows, which can accommodate different work styles — online or on paper

• PQRS certification for simplified reporting

The right care at the right time and placeBy helping drive improvements in population health, McKesson Population Manager can empower physicians across the full spectrum of practice settings – from the small physician office that has not implemented an EHR to the larger group practice that has deployed multiple EHRs – to be proactive and deliver the right care in the right place at the right time.

Contact usLet McKesson population health and risk management solutions support you with the tools and expertise required to understand your patient populations as you navigate through the demands necessitated by health reform, become clinically integrated and evolve into an ACO. For more information, please contact your account executive.

Before you can decide how much risk you can assume, you need to understand your patient populations.

4

McKesson Technology Solutions5995 Windward Parkway Alpharetta, GA 30005

www.mckesson.com

Copyright © 2013 McKesson Corporation and/or one of its subsidiaries. All rights reserved. McKesson Population Manager and McKesson Risk Manager are trademarks of McKesson Corporation and/or one of its subsidiaries. All other product or company names mentioned may be trademarks, service marks or registered trademarks of their respective companies.

HSPM505-06/13