Impressions Services (P) Ltd - Company Catalog

7/30/2019 Impressions Services (P) Ltd - Company Catalog

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Incorporated in 1994, with a Pan India presence and in excess of 600 client sites. Impressions Services

(P) Ltd. is the premier Facility Management Services provider in India.

Services Include:

FM Services, Housekeeping & Pantry, Pest Control Services, Manpower Supply, Porter Services, M & E

Services.


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The people of Impressions are known around the country for the passion and enthusiasm they bring to the

business of facility management. At every level, our team can be identified by two fundamental tenets: treat

people right and do what's right. Despite the complexity of our industry, our team believes in the core value

they provide to the marketplace We make it possible for hundreds of millions of people to navigate their

lives with confidence and convenience every day.

From our earliest beginnings, we have had deep roots in facilities and housekeeping

services. Impressions began in 1995 as the carpet cleaning unit and with this moderate beginning started

building blocks gradually and by the year 2002 had established as a full-fledged brand.

Impressions acquired its rightful place in the industry in the year 2002. When more than 150 large

customers it started servicing and held a significant market share.

Impressions by virtue of its sheer hard work, dedication and vision continue to win large and prestigious

contracts. The list bears a lasting testimony to our dynamism. Dedication and proficiency.

Impressions have become a trusted voice in the cleaning industry and Facilities Management. We

understand that our success is determined by our clients' success. This true spirit of partnership infuses

everything we do.


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We work in partnership with customers to help manage their evolving workplaces.

We're excited about the future and passionate about helping you achieve your strategic goals.

We bring our experience to work collaboratively with customers to deliver the support they need for the

future. We deliver a seamlessly integrated service and bring fresh thinking and new ways to support our

customers every day.

Regardless of the vagaries in your business environment, our integrated approach to facility

management help you achieve maximum productivity and efficiency.

We can also:

Reduce costs Reduce risks Protect reputations Create a high quality environment for people Reduce CO2; and Comply with regulations.

We focus on building relationships with you to ensure you've got the right support to be ready for the future.

What's more, we understand that being ready for the future isn't about knowing exactly what is going to

happen, it's about having a team that can move quickly enough when something changes.

Find out more about some of the sectors where we are working with customers to help them achieve their

goals.

We also have nationwide reach, delivering integrated facilities management to a variety of multinational

businesses across a number of regions in India.

We always put our customers first at Impressions. It's what's helped us get to where we are today. It's also

why we can help you, whatever sector you work in. Making sure you get the services you need is top of our

list of priorities, so it doesn't matter to us if you're in the education or leisure sector or if manufacturing or

utilities, Airport, Retail or a Mall is your thing.


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Impressions headquarters is located in Gurgaon, Haryana, India with local offices spread across the country.

We serve over 600 clients on pan India footprint with 15000 Plus Employees.


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Our visionary leadership is a driving force behind who we are and what we do. It means we are here to

serve our clients, our partners and each other and together shape a vision everyone can own.

Specialties:

FM Services , Housekeeping & Pantry, Pest Control Services, Manpower Supply, Porter Services, M & E

Service


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Impressions offers Housekeeping and Janitorial services that includes cleaning of the customer premises which

features cleaning of table tops, window glasses, toilets, lobby and passages of the premises throughout the day,

vacuuming of carpet, removal and disposal of garbage, cleaning of back entrance, fire exists etc. We provide our

trained staff for the client's convenience and helps in setting up entire services for housekeeping purposes.

Weekly Checklist for Housekeeping Services:

Carpet Shampooing & Upholstery Cleaning:

To retrieve the tone and texture of carpets and Upholstery of sofa and chairs, periodic shampooing is very

essential. We have the expertise to do so by using environment friendly products from reputed companies

like Johnson Diversely and by using state of the art machinery.

We are well-known among the clients for quality House Keeping Services which are carried out and guided

by a team of highly proficient professionals who have expertise over it. Our company is also equipped with

modern House Keeping equipments to cater to commercial Housekeeping Services. We are a professionally

managed company in the field of House Keeping Services.

Features:


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Impressionsprovide our client the qualified staffs that have expertise in Horticulture and Flower

management with top of the line efficiency. Our skilled team renders innovative ideas for optimal harvest

and post-harvest treatment in terms of chemical treatment, preservation and much more. They keep

themselves updated with modern development and technology in this market. These arrangements are

made to compliment the interiors and dcor of the space that provide a pleasant experience for each

visitor. The Selection of plants is based on horticultural requirements such as light levels and for their

visual characteristics including texture, color and form.

Landscaping, grounds and building exteriors are your first opportunity to impress potential

customers. Impressions can help you make and create that impression one that truly counts.

We deliver a wide range of landscaping services that, when combined with our expertise, systems and

resources, can positively impact visitor perception, employee morale and the image of your company

within the local community.

Our landscaping and site maintenance services include:

In hard landscaping,Impressionsoffers a comprehensive design, build and maintain approach, and has

developed special expertise in the installation and maintenance of specialist outside areas, including the

application of safety surfaces.


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Corporates invest sizeable funds in creating physical assets like buildings- offices and factories- with

several hi-tech systems electrical, mechanical, water and others. The assets and the support systems

should be meticulously maintained so that life span of a functional building enhances and derives value

for money to the promoters/owners.

Impressions integrated hard services approach relieves you of maintenance headaches so that you can

focus on your core areas. Our round the clock, year round preventive, as well as, predictive mechanical

and electrical maintenance services and HVAC management will keep your assets at their peak at all

times.

We at Impressions are backed by efficient professionals who have expertise in providing Electro-Mechanical

Maintenance. We have deep domain knowledge and surveyed the industry to understand the needs and

demands of market and help realizing our customers their missions.

Landscaping, grounds and building exteriors are your first opportunity to impress potential

customers. Impressions can help you make that impression one that truly counts.

The following services are offered by our team of skilled people at your location

E&M Services Offered:

In hard landscaping, Impressionsoffers a comprehensive design, build and maintain approach,

and has developed special expertise in the installation and maintenance of specialist outside areas,

including the application of safety surfaces.


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Impressionsoffer state of the art Guest House Management Services at affordable prices. This service

is performed by highly schooled and proficient professionals to ensure quality and customers

satisfaction. The service includes reservation, room management, billing, accounting, and statistics

capabilities. Our staff is placed 24 hours a day for daily cleaning, arranging of plates, for errand jobs,

thus manages the guest house, making the guest stay comfortable

Features:


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At Impressionsour clients come first. Whether it is restoration or maintenance, we ensure that each project

exceeds our clients expectations.

We provide our full range of services for residences and commercial businesses, as well as large office

buildings and multi-building complexes.

Our approach is one of utmost professionalism and care. We provide our clients consultation to help

make the proper decisions about their stone and immediate execution with time sensitivities in mind.

Our skilled tradesmen, backed by many years of experience and expertise, are available to review your

needs and provide estimates.

No matter the material, you will find only the most qualified and meticulous tradesmen who provide

service and quality craftsmanship.

Features:

Our scope of services includes complete stone restoration, refinishing and maintenance services

including


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Facades:

Facades are the most visible attribute of a property investment. Our specialty in restoring and maintaining

building facades improves the appearance, integrity and value of each property. We provide all services

needed to improve and maintain the integrity of a property, including: Exterior cleaning, restoration and

maintenance, weatherproofing, masonry repairs, painting, remedial caulking

Sidewalks, Lobby Walls and Floors

Landmark Conservation:

We work closely with landmark and conservation experts to ensure we preserve the natural and originalintegrity of landmark structures and high profile conservation projects.

Our ultimate goal is to provide our clients exceptional quality service so your stone lasts forever.


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Impressions goal is to allow your business to operate in the most efficient, cost effective, and

professional manner possible. We understand that the main factors business professionals deal with

today are efficiency and bottom line profit. As a result, Office Support Services strives to meet your

needs and help provide solutions to time management and cost concerns. We pride ourselves on being

able to provide you with an environment that not only allows you to stay competitive in today's

marketplace, but it also allows you the ability to proceed with the business of "doing business".

As a service organization we understand that your time is valuable, we can make instant decisions to

accommodate your business needs. Our facility provides the flexibility that demonstrates to the modern

business professional that it is possible to set up a fully staffed office in a minimal amount of time, and

that he/she can have access to the latest state-of-the-art- equipment and techniques.

Under this, we can provide trained people to be posted as receptionists, dispatch officials, for photo

copying machine operations, beverage serving, filing operations, booking of tickets and others. We take

care of the staff training in operations. We also provide behavioral training and take care of their uniform

and shoe requirements.

Features :


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One of the crucial business areas these days is the help desk. Impressions understand the criticality of this

operation and can provide experienced people to man the desk. Help desk support involves understanding of

the users problem, diagnosing the reason and rectifying the same.

Features:

Driving on the fast lane, yet ensuring you dont hit the dead-end? Turn into a lane where Quality meetsExcellence. Proficiency meets Dedication. Commitment meets Pragmatism. Honesty meets Reliability.

The one stop solution for all your requirements. Being pioneers in manpower solutions, we specialize in

acquiring and presenting the best of talent. The members of our core team consist of experts from the

industry with over a decade of experience within the recruitment industry. Geared by a team o

professionals adept in all aspects of sourcing, we promise to help you steer in the right direction.

Our process has been proven over a decade now. For the last few years, we have grown in placing

professionals across multiple industries with varied skills and un skilled for various industry sectors

We believe an effective management of one of the most important assets, namely the Human

Resources, is the key to organizational success. We therefore excel in giving the right form to theaspirations and the vision of the candidates to match with that our clients.

We Listen, Coordinate and Deliver

Contact us now to see how we can help your industrial service company


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Expert Street Power Sweeping & Industrial Sweeping

ImpressionsSweeping provides custom programs to meet any request for contract street power sweeping

services for residential, construction, commercial and industrial businesses. Using our state-of-the-art

equipment, thorough knowledge of the industry and superior skills, we get the job done right.

At ImpressionsSweeping, we know all there is to know about state and federal regulatory compliance and

are constantly updating our knowledge through research and education.

We employ a wide range of equipment to meet all your street cleaning needs. We work hard to keep all

our vehicles in tip-top condition so your project is completed without delay. Most importantly, our street

cleaning experts will work with you to determine the best plan to meet your goals. Because we have

such a capable staff and extensive equipment, we have the flexibility to adapt to any changes you

require.

Generally speaking, outside contract sweeping can be broken into two basic components, parking area

sweeping and municipal-oriented road sweeping. Both segments of the market have subsets than can

involve construction sweeping. One of the questions we receive frequently is "As a parking area

contractor, what do I need to be aware of if I expand into municipal sweeping?

Call Impressions Sweeping today to find out how we can help you keep your streets clean

and inviting


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Our range of products and services delivered through our Impressions Hygiene brand will improve your

business performance by taking care of these needs, saving you time to focus on your core activities. Our

aim is to work with you to reduce your carbon footprint and cut down on waste, whilst not compromising the

health of your staff and customers.

No matter how big or small your business, your washrooms tell a story. Impressions Hygiene offers a full range

of high quality washroom products including air fresheners, feminine hygiene units, and hand dryers, soap

dispensers, sanitizing systems, vending machines and baby changing equipment. At Impressions, its not about

product its about service. We manage your washroom leaving you to concentrate on your business.

We also provide specific products for managing your washroom, such as the water management system and

the washroom hygiene monitor as well as energy saving products such as the Air Jet hand dryer. Where

possible no touch products are used as standard which means that you can be confident you are providing a

washroom to suit the comfort and consideration of the user.

It is just as important to communicate with your suppliers and vendors as it is to communicate with your

customers. Establishing the proper communication channels and information flows between you and your

suppliers can lead to increased efficiencies, reduced costs and better customer service. We at Impressions are

extremely mindful on this aspect as this relates directly to our services and customer satisfaction levels

Features:


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Safeguarding your property and your people is a big responsibility. It requires high-caliber professionals,

broad experience and trusted service partners

At Impressions we know that every quality security service is founded on several non-negotiable features:

Staffing Terms and Conditions:

Ensuring that the security officers' Terms and Conditions of Employment are rewarding enough to attract

those with the highest character and highest performance levels

Vetting :

Carrying out thorough vetting and training procedures to a high standard to ensure

every Impressionssecurity officer is a trusted, reliable professional.

Supervision :

Employing supervisors who specifically conduct spot checks to ensure that Impressions security officers are

performing their duties efficiently, to update training requirements and to provide an extra physical on-sitepresence. You can be confident that vigilance is always a priority

Security Priorities :

Ensuring, via Management Liaison Visits, that your security priorities are catered for. During each visit we

undertake a consultative process to review, update and lock in Assignment Instructions that are appropriate

and effective

Quality :

Committing to a continual and consistent quality of service. This is achieved through continual performance

review of each security officer. Impressionswill also develop site-specific procedures in conjunction with site

management for items such as


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Features :


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Mailroom and messenger services are an essential part of every corporate communication strategy, and

critical to the smooth operation of any large building or complex of buildings. Despite the rapid growth in

e-communications, hard copy correspondence and printed material remains a practical reality.

Using flexible work practices to integrate reception and mailroom functions can substantially improve

efficiency and reduce costs. Impressions understand that letters, sales and marketing goods, and express

delivery services are all part of a corporation's image and communication standard.

We respond with a comprehensive mailroom service offering that includes:


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With increasing regulations, government directives and the health risks attributed to pest infestation, the

need to maintain a pest-free environment has never been so great. Nothing clears a work place or stops

trade quicker than a rat in your building.

No national provider will respond quicker to your needs. We know how important pest control is for you.

Its what we've done for over a decade now and it's why we're one of the leading pest control companies

in the country.

We have a national network of qualified technicians across the country.. You want someone local to you

to sort a pest problem, but with all the professional infrastructure, processes and equipment of a

recognized organization? Well you've come to the right place.

Features:


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Our Recent Case Studies:

At Impressions, were focused on creating more value in our client relationships than ever before, and our

voice has emerged as one of the most trusted in the FM industry. This true spirit of partnership and the

understanding that our success is determined by our clients success infuses everything we do.

Below are just a few of the many success stories weve achieved with our clients throughout our decade

long history

Recent Wins forImpressions

Impressionshave won some prestigious contracts in the last four quarters which covers a total area of well

over 0.8 Million sq. ft. The details of some of these key contracts are elaborated below:


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We all know that in the middle of difficulty lies opportunity. Those words are as true today as they were

when Albert Einstein uttered them nearly a century ago. With the right attitude, the right people and a

healthy dose of flexibility and innovation, opportunities can often be found in the most unexpected

places.

This issue ofn>genuityexplores the business obstacles that are familiar to many of us and contemplates

how they can be crafted into compelling possibilities.

Here's Where We'll Be:


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Fresh thinking ideas are a huge part of what we offer and we pride ourselves on our innovative approach to

both our service and our training. Here are some of the things we do that make us stand out from the crowd.

Revolution Academy:

The only course of its kind in the industry, our four-day training Academy is designed for all team members to

experience what exceptional customer service really is.

Impressionsprogram:

Extraordinary service requires exceptional leadership and this is what Impressions client services team

delivers. We have designed an eight-month program that lays the foundations for good managers on the wayto become great managers. Our people are our business and we really are serious about their development.

Fresh Thinking Ideas:

We encourage all of our team members to contribute ideas on how we can improve the service we offer our

clients, increase efficiency of our processes or save costs on the contract. Being based on site and involved in

the job on a daily basis puts them in a fantastic position to know what would work and what wouldnt.

Mystery shopping:

Each of our teams have client led SLAs to meet, with results reviewed on a monthly basis, but in addition to

this we conduct our own mystery shopping for use as an internal benchmarking tool. The results are shared

with the teams and used as a basis for continuous improvement.

We will take full responsibility for every client experience through collaboration, innovation and

unparalleled service delivered by our team members. We treat our customers the way we want to be

treated - building lasting relationships, trust and integrity


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COSTUMERS CAN FOCUS ON THEIR CORE BUSINESS

REDUCED MANAGEMENT COSTS, BOTH DIRECT AND INDIRECT

INCREASED COST EFFECTIVENESS FOR NON-CORE SERVICES

IMPROVED WORKING ENVIRONMENT

BEST PRACTICES AND MODERN TECHNIQUES FETCH BETTER RESULTS ANDPROLONG ASSET LIFE


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IT & ITES

39%

Office & Industrial

26%

Commercial

10%

Residential

4%

Entertainment/Hos

pitality

21%

Business Segment

Playing to our strengths

Quality recruitment

Quality Tranning

Benchmarking good practices

Quick Responce due to structured escalation matrix

Internally keep work force motivated

Keep Re-Skiling the work force

Staff retention Audits


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+91 9560300050, +91 8800096232, +91 8800096184

Impressions Services (P)Ltd.WZ - 8 /7, Kirti NagarIndustrial Area,New Delhi - 110015

Impressions Services(P) Ltd,32-33 VijayComplex wakil

Market,chakkarpurSushant Lok - I,Gurgaon

[email protected]

[email protected]

Impressions Services (P) Ltd - Company Catalog

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