IMPORTANT MEMBER INFORMATION INSIDEcwwc.com/images/lifeenricher_brochure_v2_082913_FNL.pdfFlu, Ear...

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IMPORTANT MEMBER INFORMATION INSIDE

Transcript of IMPORTANT MEMBER INFORMATION INSIDEcwwc.com/images/lifeenricher_brochure_v2_082913_FNL.pdfFlu, Ear...

Page 1: IMPORTANT MEMBER INFORMATION INSIDEcwwc.com/images/lifeenricher_brochure_v2_082913_FNL.pdfFlu, Ear Infection, Sore Throat, Pink Eye, Asthma, Diabetes, Rashes and Urinary Tract Infections.

IMPORTANT MEMBER

INFORMATION INSIDE

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LifeEnricher is a comprehensive benefit program that provides you with:

� Identity Theft Prevention 2 Prevention and early detection are the best ways to protect your identity.

� Identity Theft Protection 6 If your identity is stolen, you will have insurance protection and not just a guarantee.

� TeleMedicine Benefit 8 On-demand access to physicians and medical services anytime, anywhere.

� Concierge Services 10 One call puts you in touch with a personal assistant who can help.

� Travel Assistance 12 Invaluable services that protect you at home or while traveling.

� Roadside Assistance 16 From towing assistance to fuel delivery, help is there when you need it.

� Legal Services 18 Create and update your will, or get other general advice from a lawyer.

� Financial Services 20 Credit reports, counseling and advice to help you manage your financial responsibilities

� Personal Security Services 22 Protect yourself and your family with 24/7 phone and web access.

This brochure describes the benefits of being a LifeEnricher member, and the enclosed membership cards include the phone number and identification information you’ll need to start using these services.

ONE-CALL CONVENIENCE,

24/7 AVAILABILITY

1 (877) 272-6230

Welcome to LifeEnricher!

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IDENTITY THEFT PREVENTION

Identity theft strikes millions of people each year, inflicting damaging loss of time, money, and effort!

As a LifeEnricher member, you can protect yourself with a comprehensive package of prevention, detection, and restoration services.

By partnering services from the top companies in the country, LifeEnricher offers a comprehensive Identity Protection Solution. With over 50 years of combined experience, and more than 67 millions members, you can trust that your identity is in good hands

PREVENTION

Identity Protection Services (Opt-in required with online authorization)

• 24/7 Identity Monitoring - The 24/7 monitoring is a web based identity monitoring service that uses the unique identification points for each member (name, address, DOB, SSN, phone number, etc.) and searches for matching data and suspicious activity among multiple database aggregations carrying this private information. The results reflect the potential for becoming a victim of ID theft.

• Early Detection - Thousands of databases are searched for attempts at identity theft, including financial institutions, property records, insurance groups, cell phone records, credit and non-credit bureau information.

• Immediate Alerts - Members are instantly alerted via phone to suspicious activity that may indicate the early stages of ID Theft (i.e. Unauthorized Electronic Funds Transfers).

• Monthly Identity Risk Score - Measures your risk of identity theft with a score based on a 0-999 scale and provides tips on how to reduce your risk. Your identity score reflects the potential likelihood of becoming an identity theft victim. Risk scores are only provided by email to a valid email address.

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• A Certified Fraud Resolution Specialist (TM) - Up to a one hour consultation is available to members who suspect their identity has been compromised. Specialists will help with advice, forms, letters, templates, and resolution strategies as they communicate with creditors, collection companies and other regulatory entities.

• Free Legal Consultation - Up to one hour consultation with a pre-approved attorney on each new issue about identity theft plus 25% off attorney’s standard fees for further consults related to the theft.

• 24 Hour Bilingual Support - Both English and Spanish speaking representatives are available 24 hours a day.

Consumer Fraud• Access to extensive information and advice on

protecting yourself from identity theft, fraud and scams.

• Free credit report reminder service (opt-in).

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IDENTITY THEFT PREVENTION

DETECTION

Detecting Identity Theft early is the best way to limit the impact of the theft. While monitoring services are extremely valuable, it is still important to know how to protect yourself. Specialists are available to advise members on the best Identity theft prevention and early detection methods available.

Credit File FreezeCredit file freeze protects your credit filefrom fraudulent activity. When your credit file is frozen, financial institutions cannot access your credit report to approve a new loan or credit line.

Credit ReportsChecking your credit report for signs of fraud may be your best early-warning defense against identity theft and credit fraud. This plan offers unlimited access to credit reports from all three national credit bureaus so you can frequently monitor for any suspicious activity.

Credit ScoreYour credit score serves as a window into how lenders determine your credit worthiness. Any erroneous information on your credit report can negatively affect your score, damaging your overall financial profile and impacting your ability to buy a car, refinance your home, or obtain any other loan.

Certified ConsultantsCertified Credit Report Review Specialists are available to clarify the content of reports; outlining your options, rights, and responsibilities. They will also offer worthwhile advice on how to improve your credit score.

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Identity Restoration Service*If you have been a victim of identity theft, restoring your credit is a tedious and time consuming process, averaging 175 hours to repair. As a LifeEnricher member you will receive help from a licensed caseworker who can file, investigate and resolve the issues associated with identity theft — saving you time, money, and headaches. This valuable service can cost as much as $1,500, but is included at no extra cost with your LifeEnricher membership.

Your caseworker will:• Provide you with a package of information,

which includes a description of the resolution process, educational articles, and guidance for avoiding future complications.

• Contact all three major credit bureaus and notify any affected creditors, financial institutions, and utility providers of the identity fraud.

• Assist with filing any necessary police reports.• Assist with setting up fraud alerts on credit files

and affected credit accounts.• Notify merchants of any fraudulent transactions.• Create and maintain a case file to document

the identity fraud.• Review your credit files with you to determine

the accuracy of the file and potential areas of fraud.

• Assist with obtaining and reviewing your Social Security Personal Earnings and Benefits Statement.

• Provide information to the Federal Trade Commission and to other government agencies as appropriate.

• Research and investigate potential damage to your identity.

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IDENTITY THEFT PROTECTION

Restoring one’s name and good credit is a time-consuming and expensive process. In response to such fraud, LifeEnricher includes Identity Theft Insurance, providing expert assistance and financial relief up to $1,000,000 subject to no deductible.

Some services will only pay you if their service fails, but LifeEnricher covers your expenses regardless of how your identity was stolen.

LifeEnricher utilizes one of the top insurers in the world to provide coverage you can count on. With over 90 years in operation, members can trust their coverage will be there when they need it.

Comprehensive Customer ServiceIn the event of an identity theft, customers receive unparalleled service from highly trained specialists. Available 24/7, these specialists will guide individuals through the process of restoring their identity profiles and credit records. An ID Theft Recovery Kit is provided to each identity theft victim, complete with form letters to send to creditors and bureaus. These specialists are there to assist you with the process from start to finish, doing much of the work for you, thereby saving you time, money and stress.*

Identity Restoration CostsIdentity theft victims incur a variety of fees when trying to restore their identities. LifeEnricher reimburses victims for many issues including:

• Re-filing loans, grants, or credit applications that were rejected as a result of the stolen identity event

• Notarizing affidavits or other similar documents• Long distance phone calls• Tolls• Postage• Up to six credit reports in order to verify that

your identity has been restored within 12 months of the theft

A stolen identity can be expensive, but we have you covered!

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Lost WagesVictims of identity theft typically spend 175 hours restoring their good name, talking to police, and dealing with creditors. The emotional strain on victims may also result in lost hours from work. LifeEnricher compensates the victim for lost wages within 12 months after the stolen identity event, up to $500 a week for four weeks.

Legal FeesAlthough an Identity Restoration Caseworker can help to resolve most identity theft cases, some situations require the legal support of an attorney. In the event that a pre-approved attorney becomes involved, LifeEnricher will reimburse necessary legal fees and expenses.

These experienced attorneys can assist with:

• Defending civil suits brought against you by a creditor or collection agency for non-payment of goods

• Default on a loan due to the identity theft• Removing a civil judgment wrongfully entered

against you as a result of identity theft.

Identity theft insurance underwritten by insurance company subsidiaries or affiliates of Chartis Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. All coverage may notbe available to residents of NY and may not be available in other jurisdictions.

* Because of both FCRA and HIPAA legislation there may be certain tasks that will need to be performed by you in order for the resolution of your identity theft restoration to be complete. If these tasks cannot be completed on your behalf by your restoration advocate you will be provided the proper information and documentation to do so yourself. Some of these tasks may include but are not limited to; requesting changes on your medical file, filing a police report, and appearing for you in a civil or criminal court case.

To receive a copy of the policy call the phone number below.

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TELEMEDICINE BENEFIT

Your health is important to you, and as a LifeEnricher member, your health is the highest of our priorities. The TeleMedicine Benefit provides members with on-demand access to a national network of physicians who can diagnose, treat and (when appropriate) prescribe medication for many medical issues.

An affordable alternative that allows members to resolve many of their medical issues 24/7, 365 days a year through the convenience of phone or online video consultations. Anytime. Anywhere.

LifeEnricher’s telemedicine benefits are through a leading nationwide provider with a 97% customer satisfaction rating!

Excellence in Care Guaranteed• Board-certified - All physicians are U.S.

board-certified in internal medicine, family practice, emergency medicine or pediatrics, and state-licensed in their respective states.

• Primary Source Verified - Through the National Practitioner data bank (NPDB) and the American Medical Association (AMA), board certification, work history, peer reference, DME, state licenses, monthly state sanction reports, DEA license, criminal and civil background.

• U.S. Residents - Credentials are verified every three years and all physicians are U.S. residents living and working in the United States.

Efficiency and SavingsThere are no waiting rooms or extended delays in medical service, and no copays. Members will have immediate access to a physician in a virtual environment with the benefit of avoiding costly in-office visits, which will lower your annual healthcare costs.

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Convenient ConsultationsYour life shouldn’t stop for a doctor’s visit. Without the need of in-person consultation, you can access the national network of physicians while traveling and on-the-road.

LifeEnricher offers two types of medical consultations. • Informal medical consultations - for medical

information and general advice. • Diagnostic Medical Telephonic

Consultations - for evaluation, diagnosis, and prescription medication as appropriate.

Common conditions that can be addressed during phone consultations include: Allergies, Cold & Flu, Ear Infection, Sore Throat, Pink Eye, Asthma, Diabetes, Rashes and Urinary Tract Infections.

Medical RecordsEach time you call, your consultation notes and follow up will be saved in an electronic HIPAA compliant record system. You will have complete access to these records so you can share them with your primary care physician.

Prescription Discount ProgramAll members can receive a prescription discount card at no additional cost. This program saves most members between 25 and 40 percent on name brand prescriptions.

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CONCIERGE SERVICES

We feel you deserve whatever you need, whenever you need it, and all LifeEnricher members are offered Concierge Services. Our specialized representatives are available to assist you and make your life easier!

Get more out of your personal time!

Restaurant Referrals and Reservations Worldwide dining referrals and reservations made on your behalf.*

Event TicketingAssistance with obtaining tickets to sporting, theater, concert and other events.*

Golf Tee Time Reservations and Referrals Assistance with scheduling tee times and making course recommendations.*

Movie and Theater InformationAssistance with obtaining information about movie or theater events playing within a specific area, and assistance with obtaining tickets.*

Local Activity Recommendations Worldwide local activity referrals and reservations made on behalf of the customer.*

Relax and enjoy your time off!

Cruise Charter AssistanceAssistance with establishing availability and booking of cruise charters.

Latest Worldwide Weather and Ski Reports24/7 updates on destination weather as well as ski conditions throughout the world.

Private Air Charter AssistanceCoordination with private air charters to gain access, availability, and booking.

Ground Transportation Coordination Coordination of car or limo arrangements including transportation to and from the airport, hotel, meetings, and more.

*Based on availability.

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Create a memorable occasion!

Find, Wrap and Deliver one-of-a-kind Gifts Assistance in finding unique gifts for your spouse, friends and family, including gift wrapping and delivery.

Floral ServicesCoordination of flower delivery for birthdays, anniversaries, holidays, and other special occasions.

Special Occasion Reminders and Gift Ideas Never miss a birthday, anniversary or special day while traveling. All special occasions are kept within the Travel Guard Client Services database and a reminder is sent 48 hours prior to the day. Coordination of finding unique gifts for friends and family, including gift wrapping and delivery are included.

Get help when you need it!

Wireless Device AssistanceAssistance with cell phones, personal digital assistants (PDAs), and other wireless devices. Representatives can locate carrier stores, technicians, repair shops, replacement services when device is lost, stolen or inoperable.

Access to real time information on the go!

Latest Sports Scores24/7 updates on sports scores.

Latest Stock QuotesUp to the minute stock quotes.

Lottery ResultsUp-to-the-minute lottery results.

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TRAVEL ASSISTANCE

Accidents and illness can happen at any time. What can you do if you have an emergency while traveling? As a LifeEnricher member, you can take advantage of our Travel Assistance program any time.

Stop worrying about what might happen and enjoy yourself, we have you covered!

TRAVEL MEDICAL ASSISTANCE

Medical ReferralsReferrals to nearby physicians, dentists, and optometrists in the area in which you are traveling. Arrangements will be made for a medical consultation or doctor visit if you are unable to visit a doctor.

Replacement of Prescriptions, Eyeglasses and Corrective Lenses

If medications, eyeglasses or corrective lenses are lost or stolen, you will receive assistance in obtaining a new prescription or locate a service provider who can replace your eyeglasses or corrective lenses.

Medical Evacuation/Return HomeTravel Assistance will contact air ambulance providers to confirm availability, obtain quotes, and coordinate arrangements for evacuation.

Visit by a Family MemberTravel Assistance will make travel arrangements for a family member or friend to visit if you are hospitalized.

Medical Payment ArrangementsTravel Assistance will coordinate with the medical provider to arrange direct billing, when available, or other arrangements as needed.

Return Travel ArrangementsIn the event of hospitalization, arrangements will be made for any unattended minor traveling with you to return home.

Medical Equipment Rental/Replacement Assistance with locating medical equipment if needed.

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Return of Mortal RemainsTravel Assistance will arrange for the preparation and air transportation of mortal remains to your country of domicile in the event of death while traveling.

Medical LiaisonA qualified medical liaison will relay medical information back to family members if you are unable to do so.

Medical Cost RecoveryTravel Assistance works directly with service providers to achieve significant discounts, audit medical expenses, and will pursue an investigation if a resolution cannot be achieved with the service provider.

Medical Bill AuditsTravel Assistance will assess all medical bills to ensure services provided are appropriate to the medical treatment needed, and that all charges are reasonable and customary.

Shipment of Medical RecordsTravel Assistance can provide assistance in shipping of needed medical records to the attending facility of the patient.

EMERGENCY PERSONAL SERVICES

Emergency MessagesAssistance with contacting family or friends in the event of an emergency situation while you are traveling.

Emergency Cash Transfer/ATM Locator Travel Assistance will help you obtain cash advances in local or U.S. currency for medical emergencies or other travel needs. This service is based on a personal source of funds, and can provide location of nearest ATM.

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TRAVEL ASSISTANCE

Lost/Stolen Travel DocumentsTravel Assistance will assist in the replacement of lost or stolen travel documents, passports, or visas.

Lost/Stolen BaggageTravel Assistance will assist with the return of lost luggage by coordinating efforts with the commercial carrier. Assistance can also be provided to search for a lost item, including coordination to get the luggage to your current destination or home.

Legal Referrals/Bail Bond Assistance Convenient legal referrals in your general area, including assistance with posting bail bonds.

Travel InformationAccess to information including: visa/passport requirements, inoculation information, up to the minute information on local medical advisories, epidemics, required immunizations and available preventative measures, and up to the minute travel supplier strike information.

Long Distance Calling CardsInformation and assistance on purchasing long-distance calling cards for worldwide telephoning.

Embassy or Consulate ReferralAddress and phone numbers for local embassy or consulate in the areas you are traveling.

Telephone Interpretation ServicesEmergency telephone translation services in all major languages and referrals to interpreter services.

Currency Conversion or PurchaseCurrent exchange rates and assistance with purchase of foreign currency.

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LIVETRAVEL EMERGENCY ASSISTANCE

Roadside AssistanceLiveTravel will assist with dispatching a tow truck or other appropriate roadside service (lockout, gas, dead battery, etc) to your location in the event of a roadside emergency.

Flight RebookingLiveTravel can assist you 24/7 to rebook your flight in the event of a flight cancellation, delay, or schedule change.

Hotel RebookingLiveTravel will assist in rebooking your current hotel reservations in the event of a flight cancellation, delay, or schedule change.

Rental Vehicle BookingLiveTravel can assist 24/7 with booking a rental vehicle for your trip, as well as rebooking for any reason, or to book a vehicle due to a delay in travel arrangements domestically or internationally.

Emergency ReturnIn the event of an emergency, LiveTravel is available 24/7 to assist with making hotel, flight, and rental car arrangements for your return home.

Rental Vehicle ReturnIf you are traveling and have to abandon a rental due to an emergency, LiveTravel will arrange for the vehicle’s return to a location designated by the rental company.

Guaranteed Hotel Check-inIn the event of a travel delay, LiveTravel can call your hotel to guarantee a late arrival check-in. LiveTravel can also guarantee a hotel in the event your credit card has been lost or stolen.

Missed Connections CoordinationIn the event of a travel delay, assistance can be provided in catching up to the appropriate ground/sea portion of travel.

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ROADSIDE ASSISTANCE

What would you do if your car broke down or you were in an accident? What if you have a flat tire and not sure where your jack is? With LifeEnricher, help is just a phone call away. With our toll-free 24 hours assistance services, we can get you the help you need and get you back on the road. As a LifeEnricher member you won’t be limited by the number of times you have used the service.

Don’t get caught stranded, we are here 24/7 to get you help when you need it!

Towing AssistanceWhen towing is necessary, the covered vehicle will be towed to the nearest service facility.

Flat Tire AssistanceService includes replacement of a flat tire with the vehicle’s spare tire. Towing assistance will be provided if needed.

Oil, Fluid and Water Delivery ServiceAn emergency supply of oil, fluid, and water will be delivered to any covered customer in immediate need.

Fuel Delivery ServiceAn emergency supply of fuel will be delivered to any covered customer in immediate need.

Lock-Out AssistanceAssistance will be provided in gaining entry to a covered vehicle if the keys are lost or locked inside.

Battery AssistanceBattery assistance (jump start) will be provided to any covered customer in immediate need.

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Collisions AssistanceIf a customer is involved in a collision in their covered vehicle, towing assistance will be provided when needed to direct the vehicle back to the issuing dealership or to the nearest qualified repair facility.

Driver’s ValetIn the event that a customer’s covered vehicle is disabled and alternate transportation in needed, assistance will be provided in obtaining a rental vehicle from a premier national rental car company. The customer will take advantage of our preferred partner customer service and rental rate schedule from the rental car company.

Toll-Free, 24-Hour Roadside Assistance Service: Emergency Access utilizes a toll-free, 24 hour service line to put the customer in touch with fast, efficient, qualified and reliable service when they need roadside assistance.

Professional, qualified service as negotiated commercial rates: Customer receives the additional benefit or assistance at negotiated commercial rates for service. Customer must pay for all services at the time they are rendered.

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LEGAL SERVICES

As a LifeEnricher member, you have unlimited access to a Private Attorney who will provide you with professional advice on legal problems, as well as a number of important legal services free-of-charge.

Create your will and easily keep it up to date!

Basic Personal Will PreparationDid you know that the average cost of basic Will preparation is almost $500? Through LifeEnricher you and your spouse can have a Personal Will prepared free of charge that can be updated at any time.

The procedure is simple. Call to request your Will Kit and receive written documents, as well as a CD to assist you in completing your Will on the computer. If you need help completing the information, call the legal helpline to answer any questions you have. Once your Will is complete, simply have the document notarized.

If you own a business, have a complex estate, federally taxable assets, or prefer a traditional system of Will preparation, we can refer you to an attorney in your area who can prepare your will at a 25% discount.

Advice on Legal MattersYou can receive access to an attorney who will provide advice or answer questions via telephone and/or within 12 business hours. During this consult, you will receive a matched referral to a local attorney who will provide a free in person consultation (up to 30 minutes). This specialist will answer questions and provide advice about your legal issue. You can call the legal helpline with any legal questions you may have relating to:

• Automobile accidents • Personal injury lawsuits • Homeowner lawsuits • Divorce• Power of attorney• Administrative hearings

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• Workers’ Compensation • Licensing matters • Discrimination• Veteran’s benefits • Dealing with debt • Social Security • Medicare• IRS audits• Unemployment compensation• Bankruptcy• Child and spousal support• Contracts• Vehicle repossession • Foreclosures • Speeding tickets • Traffic violations • Custody matters

The enclosed membership cards include the phone number and identification information needed to access these services.

Reduced Rates for Other ServicesIf you need more help than your Private Attorney can provide, the Client Center will refer you to an attorney in your area. Referral Attorneys can provide investigation, research, drafting, court appearances, trial work, and appeals.

Referral Attorneys will review your case free-of-charge for the first half hour. After that, they will give you a 25% discount off their standard rates. The remainder of the fees, costs, and expenses must be paid in full by you.

Get legal advice when you need it, our reduced rates make it affordable

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FINANCIAL SERVICES

Do you have questions about your retirement plan? Are you saving enough to pay for your child’s education? Are you having trouble making mortgage payments? Do you need help getting out of debt? With so many financial responsibilities to consider, making decisions on how to best manage your money can become overwhelming. As a LifeEnricher member you have unlimited access to financial counseling and advice.

Get advice, or just a second opinion, your money is too important to risk!

Credit ReportsAccess your credit reports from all three credit bureaus. You also have access to specialists to clarify your reports and offer advice on improving your credit score.

Money Management• Assistance for low income families • Setting and attaining financial goals • Finances for first-time families• Post-natural disaster money tips• What to do if your income is reduced

Credit and Debt Management • Consultation on credit problems • Bankruptcy facts & prevention • Education on debt consolidation • Repaying student loans• How to establish credit• Debt and divorce• Steps for rebuilding credit

Retirement Planning• Explanation of 401(k)s and 403(b)s• Consultation on IRA funding• Saving and Investing for Retirement

Real Estate Matters • Consultation on mortgages • Education on refinancing • Preparing for home purchase• Saving your home from foreclosure• Reverse mortgages • Tenants’ rights • Mortgage Basics

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Family-related Financial Matters • Educational savings accounts • Financial Aid• Credit cards and teens• Checking and savings accounts for teens • Choosing the right type of life insurance • Raising money savvy children• Workman’s Comp and Social Security• Health savings accounts • Financing adult education • Emergency savings accounts• Coverdell Education Savings Account

Senior Matters• Social security and retirement benefits• Living on a fixed income • Scams targeting the elderly • Helpful referrals for seniors • Senior debt and the law

Tax Matters• Tax management• Estimating taxes for the self-employed• Filing the correct tax forms• Tax troubles• Spending your income tax refund• How to get tax help

General Matters• Education about financial institutions • Education on checking/savings accounts • National referral database• Access to certified financial planners

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PERSONAL SECURITY SERVICES

Do you ever worry about life’s what-ifs or feel unsure of how to handle difficult situations that arise? As a LifeEnricher member you will receive a range of security services designed specifically to keep our members safe.

By providing 24/7 advice and response services for security related matters, we ensure that you are in good hands; both at home and while traveling.

Emergency and Security Evacuations We will assist with coordination of evacuation from a location due to a safety or security situation.

Deployment of ConsultantsWe will assist the coordination of the client to be safely extracted from a dangerous situation or event.

Security and Safety AdvisoriesGlobal risk analysis and consultation specialists are provided, offering 24/7 access to up-to-the minute security and safety advisories, in-depth global risk analysis by country/city and specialists for personal consultation.

Immediate Security SupportAccess is provided to 24 hour security professionals to assist you with security needs.

SMS Alert MessagingReceive SMS alert messaging as and when incidents occur in user selected territories.

Confidential Storage of ProfileWe can provide a secure database of relevant customer personal, and Medical data and transmit this information to requested contacts.

Online Security InformationSecurity content information is updated on over 135 destinations and a wide range of topics, such as crime, tourism and cultural threats.

Review and Resolve Victims IssuesWe will work with the victim to determine any additional legal or medical needs and assist with locating needed resources.

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24/7 ACCESS (877) 272-6230 23

Collaborate with Law EnforcementWe provide assistance in the collaboration of law enforcement to ensure apprehension and prosecution of victim’s assailants.

Below are just some of the security concerns you can receive advice on, or assistance with:

PERSONAL SECURITY

Bullying - How to recognize and respond to the signs of abuse

Domestic Violence - How to identify signs of violence in the home

Mugging (Robbery) - How to prevent assault and mugging

Stalking - What constitutes stalking, and what to do if you suspect that you are a victim

Natural Disasters - How to protect yourself before, during and after natural disasters such as: Earthquakes, Floods, Tropical storms, Sandstorms, Wildfires, Winter Hazards, and Tsunamis

Babysitting Security - How to ensure that your babysitter is a trustworthy individual

Child Safety and Abduction - How to educate your children on protecting themselves from abduction

Internet and Children - How to ensure that internet use is safe for your children

Avoiding Sexual Assault and Rape - How to avoid sexual assault and what to do if confronted by an offender

Campus Security - Why and how to remain vigilant on campus

ATM Security - What ATM crime is and how to protect yourself

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PERSONAL SECURITY SERVICES

Advice on diseases and ailments - Information about diseases and ailments including: Anthrax, Bird Flu, Chicken Pox, E.coli, Hepatitis, Influenza, Mad Cow Disease, Malaria, Meningitis, Plague, Rabies, SARS, and Tick Borne Illnesses,

Dealing with Terrorist Bombings - How to prepare yourself for a possible bombing

Banking Online - How to safely use your bank’s services on the web

Shooting Incident Advice - What to do if in the vicinity of a shooting incident

HOME SECURITY

Apartment Security - How to secure your apartment against burglary

Carbon Monoxide Risks in the Home - How to minimize the risks from carbon monoxide gas

Fire Hazards - How to protect your home from fire hazards

Home Security While You Are Away - How to secure your property while you are away

Moving Home - How to secure your possessions when moving to another home

VEHICLE SAFETY AND SECURITY

Winter Driving - Preparing your vehicle,guidelines to reduce risk of accidents, and advice on what to do if lost or stranded in a blizzard

Car Security - How to make your car less of a target

Breaking Down - What to do if you vehicle breaks down

Carjacking - How to reduce the risk of being carjacked and what to do if confronted by a carjacker

Mature Drivers - What practical considerations to bear in mind if you are an elderly driver

Roadside Emergency Kit - How to prepare a roadside emergency kit

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TRAVEL SECURITY

Air Travel - How to ensure your safety at airports and on flights

Airport Checkpoints - How to pass through a checkpoint without incident

Air Travel Health Risks - How to avoid the negative side effects of air travel

Aircraft Hijacking - How to deal with a hijacking situation

Common Hotel Scams - What scams to be aware of when staying at hotels

Hotel Security - How to ensure your security while staying at hotels

Cruise Ship Health Safety - What health and safety issues to be aware of before embarking on a cruise

Drugs and Travel - What to understand about the consequences of consuming illegal drugs while abroad

Women Travelers - How to ensure safety when travelling alone as a woman

Sea Piracy - How to ensure your maritime safety

Traveling with Children - How to ensure the safety of children while travelling abroad

Planning A Safe Trip - How to avoid overlooking basic safety and security points when setting off overseas

Find your personal security resources online at:

www.chartisinsurance.com/us/security

Your initial user name and password can be found on your enrollment letter.

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