IMPORTANT INFORMATION available when you call: The Costco Concierge … › ... › 3 › 2018 ›...
Transcript of IMPORTANT INFORMATION available when you call: The Costco Concierge … › ... › 3 › 2018 ›...
To help us assist you quickly, please have the following information available when you call:
\/
Name
Costco Membership Number
Costco Item Number printed on your Costco receipt
Item Description & Model Number
Serial Number
Purchase Date
IMPORTANTINFORMATION
See the manufacturer’s warranty for details. The Costco Concierge Services warranty mirrors the manufacturer’s warranty in the second year for televisions, major appliances and computers.4
Common exclusions are data backup and software replacement, physical damage, or liquid damage. Costco Concierge Services advises backing up your computer frequently.
For more information, visit Costco.com and search Concierge.
1 Refrigerators (above 10 cu. ft,), freezers, ranges, cooktops, over-the-range microwaves, dishwashers, washers and dryers.
1 Excludes Touchscreen Tablets
3 To provide you with Costco Concierge Services, Costco may share information about your electronics purchases, such as make and model, with third-party providers. Setup help does not include home installation services.
, Costco reserves the right to fulfill the second-year warranty obligation through a refund up to the purchase price.
CostcoConcierge Services
RTECHNICALSUPPORT+ Warranty Services
2nd Year WarrantyFor TVs, PCs and Major Appliances
^^=lWHOLESALE
Concierge ServicesTechnical Support
Call Today1 866 861 0450
Customer service available 5 a.m. to 10 p.m. PT, seven days a week, excluding holidays.
Costco-------------- -M/uatraflir
Concierge ServicesTechnical Support
rrrrrrrz-WHOLESALE
Concierge ServicesTechnical Support
Call Today1 866 861 0450
Customer sen/ice available 5 a.m. to 10 p.m. PT, seven days a week, excluding holidays.
And More!Cameras & Camcorders
Includes 2-year warranty
warranty
Costco extendsthe manufacturer’s warrantyon televisions, tuner-free displays, projectors, computers2 and major appliances1 to 2 yearsfrom the date you received your merchandise.4 See the manufacturer’s warranty for specific coverage terms. For warranty information, contact Costco Concierge Services at 1-866-861 0450
Major Appliances1Includes 2-leai' warranty
TouchscreenTablets
Computers2,Notebooks & Desktops
Includes 2-year warranty
Additional categories including security systems, aerial cameras (drones),
routers, printers, home theaters, DVD and Biu-ray players, tuner free displays and tablets.
Televisions & Projectors
Get FREE Technical Supporton these qualified categories and more.
Call Costco Concierge Services for FREE technical support and setup help.3
• Receive free technical support on televisions, tuner-free displays, projectors, computers, major appliances, cameras, camcorders, MP3 players and touchscreen tablets you purchase at Costco or Costco.com.
• Speak with expert-level technicians for easy-to-understand answers to your setup and product use questions.
• Get troubleshooting assistance.• Obtain warranty information and assistance.
• All calls are quickly answered and handled inthe U.S. by English- and Spanish-speaking agents.
• This service is available exclusively for U.S. Costco members.
Your satisfaction is our top priority.
Call Today1 866 861 0450
Customer service available 5 a.m. to 10 p.m. PT, seven days a week, excluding holidays. Call a representative for assistance.
IPORTANT Technical Supports Warranty Information Enclosed
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Costco will accept returns within 90 days from the date the member receives selected consumer electronics and major appliances. Please see Costco.com or the membership counter for details on current exceptions.
Concierge ServicesTechnical Support
}ndtm year 'arranty
Costco extends the manufacturer’s warranty* on televisions, tuner-free displays, projectors, computers and major appliances to 2 years from the date of purchase. See the manufacturer’s warranty for specific coverage terms.
Call for Free technical support, setup help or warranty assistance for this item.
V866’861'0450Available 5 a.m. to 10 p.m. PT, seven days a week, excluding holidays
nmon exclusions include data and software replacement, physical damage, and liquid damage
! the Costco Concierge Services brochure for details. UPDATED MAY 2018 | CDN000010B 0418
BUY SQUARETRADE PROTECTION PLANS AT ANY COSTCO WAREHOUSE OR COSTCO.COM
Covers mechanical and electrical failures from normal use. Does not cover physical damage. Covers drops, spills and accidents from Day 1.
TELEVISIONS3 EXTRA YEARS OF PROTECTION (FOR A TOTAL OF 5 YEARS)
COMPUTERS3 YEARS OF PROTECTION
CELL PHONES2 YEARS OF PROTECTION
$3499 $64" $9999 $69" $9999 M19"
TVs UNDER TVs BETWEEN TVs ABOVE COMPUTERS COMPUTERS ALL PHONES$500 $500-$1000 $1000 UNDER $500 $500 & ABOVE ($85 DEDUCTIBLE)
BUY WITHIN 90 DAYS OF TV PURCHASE. BUY WITHIN 30 DAYS OF COMPUTER PURCHASE. PLAN ONLY AVAILABLE IN WAREHOUSE. BUY SAME DAY AS PHONE PURCHASE.
Costco pricing as of May 15, 2018. Prices are subject to change. Not intended for commercial use. One plan covers one item. Please visit your local warehouse to pick up a SquareTrade brochure for full details. MER000182_0518
buy these squaretrade protection plans at costco.com only
Covers mechanical and electrical failures from normal use. Does not cover physical damage.
MAJOR APPLIANCES3 EXTRA YEARS OF PROTECTION (FOR A TOTAL OF 5 YEARS)
PRICING AVAILABLE ONLINE AT COSTCO.COM
BUY WITHIN 90 DAYS OF APPLIANCE PURCHASE
Covers drops, spills and accidents from Day 1.
TABLETS/CAMERAS2 YEARS OF PROTECTION
$79" $2999 $4999 $79"ALL iPADS TABLETS/CAMERAS TABLETS/CAMERAS TABLETS/CAMERAS
v___UNDER $300 BETWEEN $300-$750 ABOVE $750
BUY WITHIN 30 DAYS OF TABLET/CAMERA PURCHASE.
ostco pricing as of May 15, 2018. Prices are subject to change. Not intended for commercial use. One plan covers one item. Please visit your local warehouse to pick up a SquareTrade brochure for full details. MER000182_0518
It Is Illegal to Dispose of Consumer Electronics in the Trash in Several States
Many states offer free recycling of TVs, monitors, computers (notebooks and desktops), tablets, portable DVD players and other electronics.
Please visit the website or call the phone number listed on reverse for important recycling information in your state, or search e-cycle on Costco.com for a direct link to your state's information.
Updated: May 2018
State Number\L 334-271-7730 \K 907-465-5066 KL 888-271-9302
888-233-0326 Zk 916-341-6269 30 303-692-3372 3T 888-424-4193 3E 302-739-5361 :L 850-245-8822 3A 800-436-7442 HI 808-586-4226 D 208-373-0121 L 217-782-3397 N 800-988-7901 (S 785-296-1600 <Y 502-782-6405 A 866-896-5337 i/IE 207-287-7688 i/IA 617-626-1000 1/IN 800-657-3864110 800-361-4827111 406-444-2544 4C 919-707-8284
DC 202-737-4404 A 515-725-8315 4D 410-537-3000 4I 517-449-6153 4S 601-961-5035 FN 615-532-0780 /A 800-592-5482
Websitehttp://www,adem.alabama.gov/prog rams/land/default,cnthttp://dec.alaska.gov/https://azdeq.goV/node/1198https://www.adeq.state.ar.us/poa/recycling/resources/electronics.aspxhttp://www.calrecycle.ca.gov/Electronics/https://www.colorado.gov/pacific/cdphe/ewastehttp://www.ct.gov/deep/cwp/browse.asp?A=2714#Retailerswww.dswa.com/programs/electronic-goodshttps://floridadep.gov/waste/permitting-compliance-assistance/content/electronics-wastehttps://epd.georgia.gov/http://health.hawaii.gov/ewaste/www.deq.idaho.gov/waste-mgmt-remediation/hazardous-waste/electronic-wastehttp://www.epa.illinois.gov/topics/waste-management/electronics-recycling/indexhttps://www.in.gov/idem/recycle/2373.htmhttp://www.ksewaste.org/ewaste_why.htmhttp://waste.ky.gov/RLA/recycling/Pages/ElectronicsRecycling.aspxhttp://www.envcap.org/statetools/ewaste/ew2.cfm?st=IAhttp://www.maine.gov/dep/waste/ewaste/https://www.mass.gov/how-and-where-to-recyclehttps://www.pca.state.mn.us/quick-links/minnesota-electronics-recycling-acthttps://dnr.mo.gov/ecyclemo/index.htmlhttp://deq.mt.gov/Land/recycle/Electronicshttps://deq.nc.gov/
NE 402-471-2186 NV 775-687-9466 NH 603-271-3713 NJ 866DEPKNOW NM 505-827-0197 NY 518-402-8706 ND 701-328-5166 OH 800-329-7518 OK 405-702-5100 OR 888-532-9253 PA 800-346-4242 PR 787-765-7575 Rl 401-222-6800 SC 803-898-3432 SD 605-773-3153 TX 512-239-1000 UT 801-536-0248
VT 855-6ECYCLE WA 800-RECYCLE WV 304-926-0448 Wl 608-264-6001 WY 307-777-7937
deq.ne.gov/__86256873006009OB.nsf/0/7E509939EAF34BFF862568FF00534B0Bhttp://nevadarecycles.nv.gov/Recycle/E-Waste/https://www.des.nh.gov/organization/divisions/waste/swrtas/recycle_electronics.htmwww.nj.gov/dep/dshw/ewaste/collectionsites.pdfwww.env.nm.gov/swb/ElectronicScrap.htmhttp://www.dec.ny.gov/chemical/65583.htmlhttps://deq.nd.gov/WM/http://epa.ohio.gov/ocapp/p2/mercury_pbt/e-waste.aspxwww.deq.state.ok.us/lpdnew/Ewaste.htmlhttp://www.oregon.gov/deq/ecycles/pages/default.aspxhttp://www.dep.pa.gov/business/land/waste/recyciing/electronics/pages/default.aspxhttps://www.prrecycles.org/electronics.htmlwww.dem.ri.gov/programs/wastemanagement/fadlities/e-waste-households.phphttp://www.scdhec.gov/HomeAndEnvironment/Recycling/Electronics/OverviewEcycling/http://denr.sd.gov/des/wm/recycle/recycleelectronics.aspxwww.tceq.texas.gov/p2/recycle/electronics/elec_recyclehttps://deq.utah.gov/legacy/programs/waste-management-radiation-control/recycling/eledronics.htmhttp://dec.vermont.gov/waste-management/solid/product-stewardship/electronicshttps://ecology.wa.govAA/aste-Toxics/Reducing-recycling-waste/Electronicswww.state.wv.us/swmb/ewaste/e-Cycle_WV.htmlwww.dnr.wi.gov/topic/Ecycie/wisconsin.htmlhttp://www.envcap.org/statetools/ewaste/ew2.cfm?st=WY
https://dpw.dc.gov/service/household-hazard-wastee-cyclingdocument-shredding-drop-schedule http://www.iowadnr.gov/Environmental-Protection/Land-Quality/Waste-Planning-Recycling/Recycling http://www.mde.maryland.gov/programs/Land/RecyclingandOperationsprogram/Pages/ecycling.aspx https://www.michigan.g0v/deq/0,4561,7-135-70153_70155_3585_4130_18096-208087--,00.html https://www.mdeq.ms.gov/land/waste-division/solid-waste-management-programs/electronic-waste/https://www.tn.gov/environment/sw-mm-facing-the-challenge-of-electronic-scrap-e-scrap/sw-mm-e-scrap-households-and-individuals.htmlhttp://www.deq.virginia.gov/Programs/LandProtectionRevitalization/RecyclingandLitterPreventionPrograms/ElectronicsRecycling.aspx STA000078 0518