Introduction to communication and Personality development

What you call personality? Do personality matter Know to enhance your personality

What is effective communication? Uses of effective Communication 7 Cs of communication Barriers of effective communication

How to get through barriers..

Personality Development

PERSONALITY MEANS…

An individual’s personality is the complex of

mental characteristics that makes them unique

from other people

Personality colors our values, beliefs and

expectations

Does personality matters ?

Attitude is the key ….

HOW MUCH DO

YOU SEE OF AN

ICEBERG?

Only 10% of any iceberg is

visible. The remaining 90% is

below sea level .

Compare it to yourself

SWOT Analysis

INTERNAL

EXTERNAL

Public Speaking

Body language

Behavior

Anger Management

Physical Fitness

IT IS ALL ABOUT…

Effective

Communication

“Effective communication is the communication which produces intended or desired result”

Communication

COMMUNICATION

Verbal 7% Non verbal 93%

Voice ModulationTone, Pitch, volume

38%

Body language55%

Effective

Communication Skills

Effective Communication

EFFECTIVE

COMMUNICATION

PRODUCTIVE

RELATIONSHIP

We communicate to…

Get information

Motivate

Praise

Get feedback

Sell

Greet

Etc.

Uses of effective communication

•Effective communication helps to understand a person or situation in a better way.

•It enables us to solve the differences, build trust and respect in the organization.

•It helps us in decision making.

CONCRETENESS COURTESY CORRECT

CONSIDER CLARITY

CONCISE

COMPLETENESS

• Lack of Sensitivity to Receiver

• Lack of Basic Communication Skills

• Insufficient Knowledge of the Subject

• Emotional Interference• Lacking confidence

Encoding Barriers

• Physical Distractions• Channel Barriers.• Long Communication

Chain.

Transmitting Barriers

• Lack of Interest.• Lack of Knowledge.• Lack of Communication

Skills• Emotional Distractions • Information overload• Conflicting Messages

Decoding Barriers.

• No Provision for Feedback• Inadequate Feedback.

Responding Barriers

Effective

Communication skills

Body language

(Smile, Eye contact,

Gestures, tone)

Cultural

Sensitivity

Checking

for understanding

Summarizing

what has been said

Seeking

Participation

Effective Questions

Simple

Words

Connecting with

The audience