Implication of IoT in business practices and new opportunities

Philippe Gros Paris, January 2014 – V2 1

New uses � Which Professional opportunities?

Philippe Gros Paris, January 2014 Contact: [email protected]

Web 2.0 �� Web 3.0?

Mobility or nomadism?

Let’s say M2M

You mean Industry 4.0?

Let’s talk about

Internet of Things

Or Connected Smart Objects?


Context (Situation) S.P.I.N. Evolution and trends

� Individual approach (user, consumer) B2Co Mobility et nomadism � permanent use (space and time)o Desktop � Laptop � smartphones � tabletso Web 2.0 � Front interfaceo Mix of personal and professional uses �limits, interoperability and

exchanges

� Evolution of “industrial” practices B2Bo Service approacho Modular architectureo n to m communicationso Processing capabilities (including BI and Big Data)o Increasing access modes (terminals and other connected or smart

devices)o Miniaturization of devices (sensors, transceivers)


Context (Situation) S.P.I.N. Trends and challenges

B2B Solutions B2C Solutions

Driven by uses Better conditions forWorking, Living, Moving,…

« Economy of functionality»

• Steered by business and marketing

• Use requirements (Ergonomic, nomadism)

• Personal dimension (ownership)

• Mass markets

Driven by technologies and costs/performance ratios

• Steered by CIOs• Industrial requirements

(Performance, Security, Availability)

• Evolutions towards utilities (virtualisation, Cloud, XaaS…)

2020: 26 Billions of connected things2015: 5 G$

(*) Gartner Group

(*) Core target

Inte

rnet

of

serv

ices

?

New role: CDO


Context (Situation) S.P.I.N. Domains and functions (1/2) Smart citiesWaste management,

Smart parking, Smart lighting,

Traffic congestion …

Smart carSelf-service cars,Driver assistance, Signage, Travellers information, Remote assistanceand maintenance…

MobilityPayments, Internet access, Broadcast, Augmented reality, Location and tracking…

Smart home

Domotic …

Transportation systems

Driver assistance,

Automated vehicles,

Signage,

Travellers information,

Remote assistance and maintenance,

Terminal Services …

Robots and civil used drones

Dangerous on-site operations,

Risks assessment …

E-governance and e-administration

Vote, Identification,

Administrative formalities …

Big data

Collect, Location,

Exchanges

Use analysis…

Autolib project

Cityzi project

Smart metering

Smartgrid, SCADA networks

(Supervisory Control & Data Acquisition)

IssyGrid project

� With increasing combinatory of objects & services !!

Orange Money


Context (Situation) S.P.I.N. Domains and functions (2/2) Agriculture and environment

Meteorological follow-upInternational rates Animals tracking, Invasive pestsAir pollution, …

EducationVirtual class, MOOC (Massive Open, On-Line Course) …

Culture & entertainment

Ticketing, Access control,

Audience follow-up…Collaborative

Video conferences,

Social networks,

Serious games …

Health

Individualized medicine, Follow-up,

Quantified self, Remote -control,

-diagnostic,-intervention, -surveillance,

Epidemics monitoring, Pathologies studies,

Connected hospital, Silver economy …

Consumption & retail

Promotions, Mktg 1to1,

Purchases, Supply,

Logistic…

People and equipment safety

Remote monitoring, Lock management

Interventions follow-up …

Welfare

Wearables, Coaching

Sports performances …

� With increasing combinatory of objects a services !!


Context (Situation) S.P.I.N. Criticality and Complexity

o Availabilityo Transactional / real timeo Data security, infrastructures,

applications, objects)- Integrity- Confidentiality- Personal data

o Performanceo Scalability, ….

o Interconnectivityo Dependencieso Capacity planning

- Data- Users- Access

Criticality

Complexity

Personal Welfare Broadcast

Virtual class

(*) Core target

MobilePayments

Autolib


Usual contributions of market players due to their respective business

Context (Situation) S.P.I.N. Market ecosystem (*) Core target

ConsumerUser

Patient

Technological components

Integrationaggregation

Distributionand Sale

(*) Example of secured storage of personal data on cloud, sold by telecom operator or bank company

(*)(*)(*)(*)

(*)(*)(*)(*)


Questions (Problems) S.P.I.N. Priorities to be considered

Management of full lifecycle:(Evolutions: volumes and interoperability – new services)

� Global business case:o Preliminary studieso Investments (Capex/Opex) o Revenue collectiono Sharing / redistribution of earnings

� Multi-providers complexityand pluridisciplinarity

o Co et sub contractors, solidarityo Delivery limits and responsibilitieso Single point of contacto Steeringo Sustainabilityo Commitments follow-upo Risks managemento Intellectual property

Adaptation &Setup

Use and operations

Uses analysis

Lifecycle

Launch

Withdrawal

Lifecycle operations


Impacts (Implication) S.P.I.N. Risks

� Solutions scalabilityo Sizing and capacity planningo Interconnection

� Qualityo Developmentso Operationso Maintenanceo Evolutions

� Costs control and Business Model reliabilityo Deploymento Operations and Maintenanceo Withdrawal

� Confidence and user satisfaction � Loyalty � Competencies

o Non IT company delivering solutions with IT componentso IT companies facing B2C market


Solutions (Needs Payoff) S.P.I.N. Some response elements

B2B best practices to be applied to B2C needs including:

o Marketing and communicationo New services (interoperability and flexibility)o Customer services and follow-up (web, help-desk and self-care)o Ecosystem et partnership managemento Sales and distribution channelso Embedded services contracts

� Services agreements (SLA) and penalties� Delivery and provision (tests and acceptance)� Invoicing (Work Units)

o End-to-end quality process (continuous improvement loop)o Normalization, certification


Solutions (Needs Payoff) S.P.I.N. My background


Next step

Some referenceso « Les nouveaux eldorados de l’économie connectée’’, livre blanc de l’Institut G9+ - 2013o « La dynamique d’internet. Prospective 2030 », étude du Commissariat général à la stratégie et à la prospective - 2013o « Nouvelle France industrielle : 34 plans de reconquête », Ministère du redressement productif - 2013o « Un principe et 7 ambitions pour l’innovation », rapport de la commission « Innovation 2030 »o « A Journey through. Digital Society. 25 innovations that are changing our lives. », Netexplo observatory / Unesco publishing – 2013o « Les 10 tendances technologiques 2014 », dossier Le Monde Informatique – 2013o «Top 10 Strategic Technology Trends for 2014», Gartner Group – 2013o Internet of things – Converging technologies fir smart environments ane integrated ecosystems – IERC cluster book – 2013o The Internet of Things 2012 - New Horizons – IERC cluster book 2012o …

In order to feed further reflection, which recommended companies / contacts would you suggest which could be directly or non-directly implied:

1. In page 3 challenges

2. On one or several subjects from pages 4 et 5

3. Fulfilling the page 6 requirements

4. In one or several page 7 roles?

Ville in tellig enteTournées de collectes,

Stationnement, Eclairage public,

Plans de circulation dynamiques …

Ville in tellig enteTournées de collectes,

Stationnement, Eclairage public,

Plans de circulation dynamiques …Voiture intelligenteAutopartage,Assistance à la conduite, Signalisation, Information utilisateur, Télémaintenance, Assistance à distance …

Voiture intelligenteAutopartage,Assistance à la conduite, Signalisation, Information utilisateur, Télémaintenance, Assistance à distance …

MobilitéPaiements, Accès internet, Broadcast, Réalité augmentée,

Localisation …

MobilitéPaiements, Accès internet, Broadcast, Réalité augmentée,

Localisation …

Maison intelligente

Domotique …

Maison intelligente

Domotique … Transports collectifs

Assistance à la conduite,

Véhicules automatiques,

Signalisation,

Information utilisateur,

Télémaintenance,

Assistance à distance,

Services gares et aérogares

…

Transports collectifs

Assistance à la conduite,

Véhicules automatiques,

Signalisation,

Information utilisateur,

Télémaintenance,

Assistance à distance,

Services gares et aérogares

…

Robots et drones à usage civil

Interventions sur sites à risques,

Evaluation de dangers …Robots et drones à usage civil

Interventions sur sites à risques,

Evaluation de dangers …

E-gouvernance et e-administration


Formalités administratives …

E-gouvernance et e-administration


Formalités administratives …

Big data

Collecte, Localisation,

Echanges

Analyse des usages…

Big data

Collecte, Localisation,

Echanges

Analyse des usages…

Projet Autolib

Projet Ci tyzi

Réseaux intelligents

Smartgrid, réseaux SCADA


Réseaux intelligents

Smartgrid, réseaux SCADA


Projet IssyGrid

� Avec une forte combinatoire objets & services !!

o Disponibilitéo Transactionnel / temps réelo Sécurité données, infrastructures,

applications, objets)- Intégrité- Confidentialité- Données personnelles

o Performanceo Evolutivité, ….

o Interconnexiono Dépendanceso Volumétries

- Données- Utilisateurs- Accès

Criticité

Complexité

Bien-être personnel Broadcast

Classe virtuelle

(*) Cœur de cible

PaiementsMobiles

Autolib

Contributions « habituelles » des acteurs du marché en fonction de leurs activités respectives

(*) Cœur de cible

ClientUtilisateur

UsagerPatient

Briques technologiques

Intégrationagrégation

DistributionCommercialisation

(*) Exemple d’une offre de stockage sécurisé sur le cloud de données personnelles de smartphones, àsouscrire auprès d’opérateurs mobiles ou de banques

(*)(*)(*)(*)

(*)(*)(*)(*)

Implication of IoT in business practices and new opportunities

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