Implementing Systems Engineering in a Sustainment ... · Implementing Systems Engineering in a...
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Implementing Systems Engineering in a
Sustainment Environment
25 Sept 06
Jim MillerChief Engineer727 ACSG/ENPhone: [email protected]
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So What is the Problem?So What is the Problem?
• High-level policy is a good and necessary first step, however, more detailed direction is essential to turn the policy into a workable, grass-roots program
• Sustainment different than acquisition• Our organization had insufficient direction,
documentation, and procedures to begin implementing an effective, comprehensive Systems Engineering program
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So What Are Doing About It?So What Are Doing About It?
• Instigated a step-by-step approach to begin implementing systems engineering throughout the sustainment organization
• Tangible approach that is:– Aimed at the working level– Affects all phases of a program’s lifecycle– Applicable throughout entire organization– Accounts for organization’s progress through metrics
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Systems Engineering Implementation PhasesSystems Engineering Implementation Phases
• Phase 1: Awareness of Need• Phase 2: Workforce Training• Phase 3: Identify Applicable Programs/Orgs• Phase 4: Identify and Define Processes• Phase 5: Incentivize Contractors/Partners• Phase 6: Develop Library of Tools• Phase 7: Track Progress via Metrics
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Phase 1: Awareness of NeedPhase 1: Awareness of Need
Brief senior leadership and got documented buy-inIdentify focal point for organizationPrepare SE re-invigoration briefingPresent briefing to all:
Supervisors (Squadron Commanders/Directors)Program Manager’sLogisticiansEngineersEquipment SpecialistsTelecommunication Specialists
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Phase 2: Workforce TrainingPhase 2: Workforce Training
Determine appropriate amount/level of training by working with:
Internal engineering managementCenter-level functional officesHigher headquarters (HQ AFMC)Senior Program Managers
Ensure training consistent with other ALC, AFMC and DoD effortsDetermine training plan robust enough to make a difference yet realistic based on workload
Train Workforce
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Who: All PM’s, Equipment Specialists and EngineersWhen: Complete in 12 monthsWho: All PM’s, Equipment Specialists and EngineersWhen: Complete in 12 months
Courses Selected (All CBT):
• SYS 182 Intro to Systems Engineering ~ 3 hrs
• SYS 155 Operational Safety, Suitability & Effectiveness ~ 9 hrs
• SYS 028 Intro to Configuration Management ~ 16 hrs
• SYS 165 Intro to Risk Management ~ 21 hrs
• SYS 172 Modification Management Process ~ 6 hrs
Phase 2: Workforce TrainingPhase 2: Workforce Training
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Org A Training Progress (45 People)
0102030405060708090
100
SYS 182
SYS 028
SYS 165
SYS 155
PercentageComplete
SYS 172
1st Qtr Goal
2nd Qtr Goal
3rd Qtr Goal
4th Qtr Goal
Phase 2: Workforce TrainingPhase 2: Workforce Training
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Phase 3: Identify Applicable Programs/OrgsPhase 3: Identify Applicable Programs/Orgs
Determine Applicable Programs Criteria:
All OSS&E Programs* C-9 * C-12* C-20 * C-21* C-21 * C-26* C-38 * E-9* KC-10 * KDC-10* Peace Lotus * T-43* Academy Fleet * E-4B* VC-25 * HFGCS
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Phase 4: Identify and Define ProcessesPhase 4: Identify and Define Processes
Ensure processes incorporate systems engineering
Jumpstarted SE revamp with 3 Key Processes:Requirement Management OIRisk Management OITest Management OI
Will springboard into otherorganizational processesGoal to standardize and shareBest Practices across organization
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Basic Systems Engineering ProcessBasic Systems Engineering Process
RequirementsAnalysis
INPUTSINPUTS
FunctionalAnalysis/Allocation
DesignSynthesis
Analysis &ControlVerificationVerification
LoopLoop
RequirementsRequirementsLoopLoop
DesignDesignLoopLoop
OUTPUTSOUTPUTS
Phase 4: Identify and Define ProcessesPhase 4: Identify and Define Processes
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• Break requirements down in a Requirements Correlation Matrix (RCM):
• Spreadsheet with following columns:– Requirement– Requirement Source– Derived Requirements– Quantification– Initial Risk Assessment– Operational Conditions
• Give RCM to – Test Team for their planning– Risk Mngt Team for their planning
Phase 4: Identify and Define ProcessesPhase 4: Identify and Define Processes
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RCMRCM
Risk(R/Y/G)
Op CasesQuantification
ReqDefinition
Derived Req
ReqSource
ReqTitle
Program Manager
User
Entire Team
ProjectEngineer(s)
(Gov & Contr.)
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0102030405060708090
Phase 4: Identify and Define ProcessesPhase 4: Identify and Define Processes
Low
Low
Med.
Med.
High
High
42 210
61 10 43
324231
Meas.
Lean
Current
Doc.
Requirements
RiskProcesses
Qua
ntifi
edRev
iew
ed
Tota
l Req
uire
men
ts
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Phase 5: Incentivize Contractors/PartnersPhase 5: Incentivize Contractors/Partners
Ensure Systems Engineering is an incentivized factor in all applicable contractsList all Contracts
Determine which should have SEDetermine appropriate SE wording Develop plan, so as contractsrenewed, incorporate SE incentivization
Work with contractor/partner to improve implementation of systems engineering
Already incorporated in two major contracts!Already incorporated in two major contracts!
Contracts
Goal
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Phase 6: Develop Library of ToolsPhase 6: Develop Library of Tools
Need good SE “toolbox”– Templates– Metrics– How-to’s (fishbone, 5-whys, paredo, …)– Lessons Learned– Explanations– Best Practices– Peer Review– Case Studies– Life Cycle Cost consideration– Contractual language– Etc…
Functional Office to Develop/Obtain….Not Started Yet
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Phase 7: Track Progress via MetricsPhase 7: Track Progress via Metrics
Metrics developed to track progressMetrics shown regularly to upper management
1st staff meeting of monthQuarterly Weapon System ReviewsMetrics must be able to roll up
Metrics will track:Systems Engineering Implementation RequirementsRiskProcessesTrainingContracts
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Phase 7
Phase 5
Phase 4
Phase 3
Phase 2
Phase 1
Phase 6Goal
1QFY06
4QFY06
3QFY06
3QFY07
2QFY06
1QFY08
4QFY07
2QFY08
1QFY07
2QFY07
4QFY08
3QFY08
2QFY09
3QFY09
1QFY09
4QFY09
4QFY05
1QFY05
3QFY05
2QFY05
Org AOrg B
Sys Eng Implementation Progress
Still Refining Goal DatesStill Refining Goal Dates
Phase 7: Track Progress via MetricsPhase 7: Track Progress via Metrics
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0102030405060708090
Sample Program Sys Eng “Dashboard”Sample Program Sys Eng “Dashboard”
Low
Low
Med.
Med.
High
High
42 210
61 10 43
324231
Meas.
Curr.
Lean
Doc.
Requirements Training
RiskProcesses
Contracts
Qua
ntifi
edRev
iew
ed
Tota
l Req
uire
men
ts
0102030405060708090
SYS
028SY
S 05
5
SYS
182
SYS
165
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0102030405060708090
Low
Low
Med.
Med.
High
High
40 8020
5 50 60
40510
Meas.
Curr.
Lean
Doc.
Requirements (%)
Risk (%)Processes (%)
Sample Organization Sys Eng “Dashboard”Sample Organization Sys Eng “Dashboard”
Contracts100%50%
Tota
l
Rev
iew
ed
Qua
ntifi
ed
%
0102030405060708090
100
Training (%)
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What’s Next What’s Next
• Continue implementation throughout organization
• Measure/Track results• Increase and standardize systems
engineering presentation in quarterly Weapon System Reviews and Staff Mtgs
• Start configuration management Process Improvement Team
Systems Engineering can be implemented, applied AND make a difference
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SummarySummary
• Recent high-level policy issued• 727th ACSG developed grass-roots means to
implement SE in Sustainment Environment• Clear-cut, tangible processes steps for the
working-level; metrics to measure progress for management
•In Place and In Use Now
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Questions ?Questions ?