Implementing IT Methodology - Project...
Transcript of Implementing IT Methodology - Project...
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IT Methodology Webinar
Implementing IT Methodology
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Things to know…
All participants will be on mute
Questions are welcome
Ask questions in the question box
Training may be valid for PMI
Category C PDUs
We do not mail out PDU certificates
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I am a Project Manager
I am a Business or Operational Manager
I am a Software Developer or Software Tester
I am a member of an organizational PMO, governance or quality
assurance function
I want a better understanding of IT Methodology
Who’s on the Call?
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Established 2007 – Ottawa, Canada
Pioneer of IT Methodologies for small and mid-sized business (SMB’s)
Maintain and promote an IT Methodology body of knowledge (BOK) SMB’s and
practitioners rely on to optimize the delivery of products, services and operational
performance
Administer IT Methodology certification - “QAIassist Foundation”
Support practitioners and authorized affiliates in delivering IT Methodology knowledge
and expertise
Who is QAIassist?
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Share IT Methodology knowledge
Develop IT methodology understanding &
expertise
Provide additional insight into several IT
(project management, software
development, software testing)
methodologies
Discuss best practices on incorporating an
organizational IT methodology
QAIassist Webinar Series - Goals
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2014 Schedule
The 3rd Wednesday of Every Month
� 8:00 am Pacific - 11:00 am Eastern Time
IT Methodology Concepts (60 mins)
� This series of six webinars will be presented on a bi-monthly basis. Each webinar
will provide you with a context, overview, terminology and general understanding
of information technology (IT) methodology.
IT Methodology – Tutorials (45 mins)
� This series of five webinars will be presented on a bi-monthly basis. Each session is
designed to offer a more “hands on” perspective – bridging the concepts into a
practical utilization.
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2014 “Concepts” Schedule
The 3rd Wednesday of Month (Jan, Mar, May, Jul, Sept, Nov)
� 8:00 am Pacific - 11:00 am Eastern Time
IT Methodology Concepts (60 mins)
� Methodology for the IT Landscape - (Jan)
� Apply PM Fundamentals to IT - (Mar)
� Leverage the Software Development Lifecycle - (May)
� Explore the Software Testing Lifecycle - (Jul)
� Incorporate Organizational Process Governance - ( Sept)
� Implementing IT Methodology - (Nov)
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2014 “Tutorials” Schedule
The 3rd Wednesday of Month (Feb, Apr, Jun, Aug, Oct)
� 8:00 am Pacific - 11:00 am Eastern Time
IT Methodology Tutorials (45 mins)
� Applying IT Methodology to Project Initiation - (Feb)
� Project Planning & Design with IT in Mind - (Apr)
� Executing Projects with IT Methodologies - (Jun)
� Project Control & Verification - (Aug)
� Project Close & Delivery - ( Oct)
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2014 “Concepts” Schedule
The 3rd Wednesday of Month (Jan, Mar, May, Jul, Sept, Nov)
� 8:00 am Pacific - 11:00 am Eastern Time
IT Methodology Concepts (60 mins)
� Methodology for the IT Landscape - (Jan)
� Apply PM Fundamentals to IT - (Mar)
� Leverage the Software Development Lifecycle - (May)
� Explore the Software Testing Lifecycle - (Jul)
� Incorporate Organizational Process Governance - ( Sept)
� Implementing IT Methodology - (Nov)
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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IT Methodology - Terminology
IT Framework, IT Methodology, IT Lifecycle
� Non Standard usage in terminology
� Terms are used interchangeably between organizations and across the IT industry
� Examples include
• Project Management Methodology/Lifecycle/Framework
• Software Development Methodology/Lifecycle (SDLC)/Framework
• Software Testing Methodology/Lifecycle/Framework
� Every IT organization is using an IT Methodology or IT Lifecycle or IT Framework
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IT Methodology – Map & Journey
Methodologies/Lifecycles - “noun”
� The roadmap
� Rational Unified Process (RUP),
QAIassist (IM) , PMI, Prince2
Methodologies/Lifecycles - “verb”
� The journey taken along the road
� Waterfall, Spiral, Agile, RAD ,
Prototyping, etc
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IT Methodology/Lifecycle - Noun
All Methodologies/Lifecycles (RUP, QAIassist, PMI, Prince2) define, utilize and rely
on their own pre-defined structure, naming conventions, and terminology
Hierarchy/Structure
� Methodology/Lifecycle (ie Project Management, Software Development , Software Testing)
� Phase/Stage (ie Initiate, Planning, Design, Closeout)
� Deliverable/Artifact/Work Product (ie Project Charter, Testing Strategy)
� Activity (tasks performed to complete deliverables, artifacts, work products)
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IBM’s Rational Unified Process (RUP)
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PMI’s Project Management Methodology
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QAIassist Integrated Methodology
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Deliverables – Construct/Format
Fixed Sections (always populated)
� Title Page
� Deliverable Details (Author, Creation Date, Version, Status, etc)
� Deliverable History, Reviewers, Sign Off
� Table of Contents (as per deliverable)
� Context (purpose of the deliverable)
Variable Sections (populated based on unique project characteristics)
� Structure/format defined per deliverable (ie all Project Charter deliverables rely on the
same format, all Testing Strategy deliverables rely on the same format)
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Methodology Fundamentals - 101
Viable IT methodologies (noun and verb) are designed to help not hinder
IT methodologies (noun) are applicable for a wide range of IT Methodologies (verb) and
delivery approaches (waterfall, spiral, agile, RAD, prototyping, etc)
No hard or specific rules (ie iterations, frequency of iterations, deliverables to be
completed) of how an IT methodology (noun) can best be applied or leveraged by an
organization or project team
No silver bullet - if the perfect combination of IT Methodology (noun) and IT Methodology
(verb) existed, every project team and organization would be using it
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Methodology Fundamentals - 102
Deliverables (and content) may be re-usable from one project to another
Not every deliverable of every phase has to be completed for every project
- any and every deliverable to be completed must add value (cost,
schedule, quality) to the project
Not every section or sub-section of every deliverable has to be completed
for every project - information used to populate every deliverable must add
value (cost, schedule, quality) to the project
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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“Project” Context
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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“Project” - Project Management Context(singular project usage)
Objectives
� Establish Project
� Plan (Resources, Deliverables, Activities,
Quality, Risk)
� Execute & Control (Plans)
� Deliver to Users on Time and Budget
Audience/Roles
� Business Stakeholders
� Project Managers
� Business Analysts
� System Architects & Analysts
� Programmers & Testers
� End Users
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“Project” – Software Development Context(singular project usage)
Objectives
� Enhance project team communications
� Define formal user requirements
� Design solution to satisfy user
requirements
� Build desired functionality
Audience/Roles
� Business Stakeholders
� Project Managers
� Business Analysts & Architects
� Programmers & Testers
� End Users
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“Project” – Software Testing Context(singular project usage)
Objectives
� Enhance project team communications
� Enable testing activities to begin from
project startup
� Correlate expected and authorized
requirements with application being
delivered
� Users verify final solution
Audience/Roles
� Business Stakeholders
� Project Managers
� Business Analysts & Architects
� Programmers & Testers
� End Users
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“Project” (singular project usage)
Lifecycles
� Project Management
� Software Development
� Software Testing
Benefits
� Planning, Executing, Delivering
� Requirements Definition, User
Approval
� Successfully Tested Authorized
Functionality
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“Project” Context
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“Process” Context
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“Process” (all organizational projects usage)
Lifecycles
� Project Management
� Software Development
� Software Testing
Benefits
� Planning, Executing, Delivering
� Requirements Definition, User
Approval
� Successfully Tested Authorized
Functionality
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“Organizational Process”Characteristics
Lifecycle/Process
� Project Management
� Software Development
� Software Testing
Characteristics
� Repeatability
� Predictability
� Measurability
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Organizational “Process” Characteristics Repeatability
Lifecycle/Process
� Project Management
� Software Development
� Software Testing
Results
� Specific tasks, and work products
(deliverables) pre-defined
� Projects are regularly delivered on time
and within budget
� Quality is inherent in the process and the
product/service being delivered
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Organizational “Process” Characteristics Predictability
Context
� Project Management
� Software Development
� Software Testing
Results
� Specific roles and responsibilities are pre-
defined
� Product/Service delivery more reliable
� Corporate planning (budgeting and staff
forecasting) becomes more reliable
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Organizational “Process” Characteristics Measurability
Context
� Project Management
� Software Development
� Software Testing
Results
� Repeatable & Predictable = Measureable
� Measurable = Basis of Ongoing
Improvement
� Ongoing Improvement = Operational
Performance and guaranteed Quality
(product & process)
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Organizational “Process”
Maturity Context
Every organization is using a process ( IT Methodology or IT Lifecycle or IT
Framework) to deliver products and/or services
� Optimized – process(es) are recognized and aligned with business objectives and routinely
delivers to operational needs and expectations – metrics for continuous improvement
� Maximized – process(es) are recognized and aligned with business objectives and regularly
delivers to operational needs and expectations – no metrics for continuous improvement
� Utilized – process(es) are recognized yet inconsistently applied resulting in deviations
(schedule, cost, quality) of the products/services being delivered
� Chaotic – process(es) are not recognized, process(es) are not applied
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
![Page 52: Implementing IT Methodology - Project Insightdownloads.projectinsight.net/...vi-implementing-it-methodology.pdf · Concepts –Implementing IT Methodology Agenda IT Methodology Context](https://reader031.fdocuments.net/reader031/viewer/2022030417/5aa3de3e7f8b9a80378ecca9/html5/thumbnails/52.jpg)
Does a strategic organizational priority or demand exist ?
� Regulatory/Statute
� Contractual
� Quality
� Efficiency
� Resource Flexibility
What is the nature of the existing business and associated business drivers ?
� Products
� Services
� Speed to Market
� Quality
� Cost/Revenue
Does a need exist ?
IT Methodology “Process” Implementation Motivators
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Are there operational deficiencies or limitations ?
� Project Management
� Software Development
� Software Testing
Are there specific disciplines, phases, deliverables or activities that could
alleviate existing operational bottleneck or inefficiencies ?
� Project Charter
� Business Case
� Testing Strategy
� Project Plan
� Requirements Traceability Matrix
Does a need exist ?
IT Methodology “Process” Implementation Motivators
![Page 54: Implementing IT Methodology - Project Insightdownloads.projectinsight.net/...vi-implementing-it-methodology.pdf · Concepts –Implementing IT Methodology Agenda IT Methodology Context](https://reader031.fdocuments.net/reader031/viewer/2022030417/5aa3de3e7f8b9a80378ecca9/html5/thumbnails/54.jpg)
IT Methodology “Process” Implementation
Maturity Context
Every organization is using a process ( IT Methodology or IT Lifecycle or IT
Framework) to deliver products and/or services
� Optimized – process(es) are recognized and aligned with business objectives and routinely
delivers to operational needs and expectations – metrics for continuous improvement
� Maximized – process(es) are recognized and aligned with business objectives and regularly
delivers to operational needs and expectations – no metrics for continuous improvement
� Utilized – process(es) are recognized yet inconsistently applied resulting in deviations
(schedule, cost, quality) of the products/services being delivered
� Chaotic – process(es) are not recognized, process(es) are not applied
![Page 55: Implementing IT Methodology - Project Insightdownloads.projectinsight.net/...vi-implementing-it-methodology.pdf · Concepts –Implementing IT Methodology Agenda IT Methodology Context](https://reader031.fdocuments.net/reader031/viewer/2022030417/5aa3de3e7f8b9a80378ecca9/html5/thumbnails/55.jpg)
Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
![Page 56: Implementing IT Methodology - Project Insightdownloads.projectinsight.net/...vi-implementing-it-methodology.pdf · Concepts –Implementing IT Methodology Agenda IT Methodology Context](https://reader031.fdocuments.net/reader031/viewer/2022030417/5aa3de3e7f8b9a80378ecca9/html5/thumbnails/56.jpg)
Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
![Page 57: Implementing IT Methodology - Project Insightdownloads.projectinsight.net/...vi-implementing-it-methodology.pdf · Concepts –Implementing IT Methodology Agenda IT Methodology Context](https://reader031.fdocuments.net/reader031/viewer/2022030417/5aa3de3e7f8b9a80378ecca9/html5/thumbnails/57.jpg)
Does a strategic organizational priority or demand exist ?
� Regulatory/Statute, Contractual, Quality, Efficiency, Resource Flexibility
What is the nature of the existing business and associated business drivers ?
� Products, Services, Speed to Market, Quality, Cost/Revenue
Are there operational deficiencies or limitations ?
� Project Management, Software Development, Software Testing
Are there specific IT Methodology deliverables not being applied within phases ?
� Project Charter, Business Case, Testing Strategy, Project Plan, Requirements Traceability
Matrix, etc
Scope Definition
IT Methodology “Process” Implementation
![Page 58: Implementing IT Methodology - Project Insightdownloads.projectinsight.net/...vi-implementing-it-methodology.pdf · Concepts –Implementing IT Methodology Agenda IT Methodology Context](https://reader031.fdocuments.net/reader031/viewer/2022030417/5aa3de3e7f8b9a80378ecca9/html5/thumbnails/58.jpg)
Mid sized organization
Internal operational applications do not support business strategy and
objectives
Projects are not formally planned or authorized
Progress of projects is not monitored or reported
Project issues and risks are not addressed
RESULT - Projects are rarely delivered on time and within budget
Scope Definition
“Organization A”
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QAIassist Integrated Methodology
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Project Management Lifecycle Scope
Benefits
� Establish formal Project
� Plan (Resources, Deliverables, Activities,
Quality, Issues, Risks)
� Execute & Control (Plans)
� Deliver to Users on Time and Budget
Audience/Roles
� Business Stakeholders
� Project Managers
� Business Analysts
� System Architects & Analysts
� Programmers & Testers
� End Users
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Small sized organization
Relies on timely delivery of new product functionality to market place
New/required product functionality is not formally defined or authorized
Previous product functionality reference does not exist
Additional product requirements are not assessed, prioritized, documented, and
tracked into the next product release
New functionality is released without authorization
RESULT - Newly released functionality does not reflect requirements
Scope Definition
“Organization B”
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QAIassist Integrated Methodology
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Software Development Lifecycle Scope
Benefits
� Enhance project team communications
� Define formal user requirements
� Design solution to satisfy user
requirements
� Build desired functionality
Audience/Roles
� Business Stakeholders
� Project Managers
� Business Analysts & Architects
� Programmers & Testers
� End Users
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Large sized organization
Applications (external and in-house) are unreliable and prone to failure
Projects remain ongoing due to ongoing errors (technical/functional) in the
production environment
Any IT testing (unit, integration, user acceptance) being performed is done at
the 11th hour untested applications/functionality migrated to the production
environment
RESULT - Untested functionality migrated to the production environment
Scope Definition
“Organization C”
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QAIassist Integrated Methodology
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Software Testing Lifecycle Scope
Benefits
� Enhance project team communications
� Enable testing activities to begin from
project startup
� Correlate expected and authorized
requirements with application being
delivered
� Users verify final solution
Audience/Roles
� Business Stakeholders
� Project Managers
� Business Analysts & Architects
� Programmers & Testers
� End Users
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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QAIassist Integrated Methodology
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Does a strategic organizational priority or demand exist ?
� Regulatory/Statute, Contractual, Quality, Efficiency, Resource Flexibility
What is the nature of the existing business and associated business drivers ?
� Products, Services, Speed to Market, Quality, Cost/Revenue
Are there operational deficiencies or limitations ?
� Project Management, Software Development, Software Testing
Are there specific IT Methodology deliverables not being applied within phases ?
� Project Charter, Business Case, Testing Strategy, Project Plan, Requirements Traceability
Matrix, etc
Scope Definition
IT Methodology “Process” Implementation
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Industry Recognized IT Methodology “Process”
Alternatives - Scalable
Project Management Institute - PMI – Project Management
Prince2 – Project Management
IBM – Rational Unified Process (RUP) – PM, SD, ST
COBIT – PM, SD, ST
QAIassist-IM – PM, SD, ST
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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IT Methodology “Process” Implementation
Success Factors
Does a “Process” Champion and Ownership/Steering Committee exist - can they
authorize the scope and scale of the “Process” Implementation
Does the organization have any “Process” Implementation experience/expertise (in-
house/other) - experience matters
Are any of the industry recognized (proven) IT Methodology “Process” solutions (ie
PMI, Prince2, RUP, QAIassist) applicable – can they be leveraged
Will the IT Methodology “Process” Implementation be designated as a project –
effective PM practices (initiate, plan, execute & control, closeout) will be applied to
the project
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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IT Methodology “Process” Implementation
Define and Manage as a Project
Establish Ownership/Steering Committee – have a champion
Identify and designate “process” experience/expertise (in-house/other) – experience
matters
Identify the scope of the IT methodology (ie Project Management, Software
Development, Software Testing) or phase or deliverables that will bring value once
implemented – define the piece of pie
Apply PM practices (initiate, plan, execute & control, closeout) to the project
Continuous communication (across the organization) from development through
training through implementation
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IT Methodology “Process” Implementation
Define and Manage as a Project (con’d)
Develop and deliver a training curriculum and all required/associated courseware –
maintain attendance records when delivering training
Establish necessary operational structure/roles that will be used to support and
maintain the implementation
Consistently monitor and report the status of the implementation schedule with
Owner and Stakeholders
Actively address and pursue “process” non-compliance with Owner and Stakeholders
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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IT Methodology “Process” Implementation
Deterrents/Risks/Hiccups
Ongoing discussions, dilemmas and debates
� internal resistance (old way is the best way)
� no time for training, limited “process” support available
� staff seeking clarity of priority – operations vs implementing new processes
� limited Project Management (plan, schedule, roles, procedures, issues, etc) applied
� lack of training materials or verification that required training has been delivered
� process reviews and audits not scheduled as part of regular operations
� no oversight mechanism to address process “non-compliance”
� no ongoing or accurate status provided to Corporate Owner/Stakeholders
� no project metrics recorded or distributed
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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IT Methodology “Process” Implementation
Ongoing “Process” Monitoring, Support, Improvement
Use it or Lose it
� Implementation and Utilization has to be monitored (reviews, formal audits)
� Non-Compliance(s) must be quantifiable, documented, reported (Stakeholder)
� Deficiencies addressed (Stakeholder) – further training, direct one on one support
� Acquire, disseminate and propagate “process” utilization metrics
� Analyze “process” utilization metrics and enhance/improve process accordingly
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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Concepts – Implementing IT Methodology
Agenda
IT Methodology Context - terminology, hierarchy, deliverables, fundamentals
Differentiate - IT Methodology as a “Project” versus “Process”
IT Methodology “Process” Implementation
� Does a Need Exist
� Scope Definition - Define Need, Establish Context, Scale
� Assess Viability of Industry Recognized IT Methodology “Process” alternatives
� Success Factors
� Define & Managed as Project
� Anticipate and Mitigate Deterrents, Risks, Hiccups
� Ongoing “Process” Monitoring, Support & Improvement
Recap
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2014 “Concepts” ScheduleThe 3rd Wednesday of Month (Jan, Mar, May, Jul, Sept, Nov)
� 8:00 am Pacific - 11:00 am Eastern Time
IT Methodology Concepts (60 mins)
� Methodology for the IT Landscape - (Jan)
� Apply PM Fundamentals to IT - (Mar)
� Leverage the Software Development Lifecycle - (May)
� Explore the Software Testing Lifecycle - (Jul)
� Incorporate Organizational Process Governance - ( Sept)
� Implementing IT Methodology - (Nov)
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2014 “Tutorials” Schedule
The 3rd Wednesday of Month (Feb, Apr, Jun, Aug, Oct)
� 8:00 am Pacific - 11:00 am Eastern Time
IT Methodology Tutorials (45 mins)
� Applying IT Methodology to Project Initiation - (Feb)
� Project Planning & Design with IT in Mind - (Apr)
� Executing Projects with IT Methodologies - (Jun)
� Project Control & Verification - (Aug)
� Project Close & Delivery - ( Oct)
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Body of Knowledge
Methodology/Lifecycle/Deliverables – www.qaiassist.com
� Project Management, Software Development, Software Testing
Body of Knowledge (Library) – www.qaiassist.com
� Methodology Origin – origins of methodology – identifies the differences between the path
we take (noun) and how we proceed (verb) down that path
� Context & Overview – provides a general overview of IT Methodology and how it can be
applied within an organization
� Deliverable Descriptions - provides general descriptions for all the deliverables of the
QAIassist Integrated Methodology
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Until Next Session…
Keep Posing your Questions – call or send your questions in (Denise and/or
Cameron)
Explore the QAIassist Body of Knowledge – refer to the QAIassist Body of
Knowledge (sample deliverables, whitepapers, blog articles) – (www-qaiassist.com)
QAIassist Practitioner - find out more about becoming a certified QAIassist
Practitioner
Tell your friends - tell your friends, coworkers and colleagues about the Project
Insight/QAIassist webinars – invite them to join us at the next session
Continuing Follow Up – send out a survey at the completion of every webinar,
follow up with attendees to obtain their suggestions and recommendation
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Acknowledgements …
Project Management Institute (PMI) - http://www.pmi.org
ISACA’s - COBIT - http://www.isaca.org/COBIT/Pages/default.aspx
Prince2 (http://www.prince-officialsite.com)
IBM Rational Unified Process (http://www.01.ibm.com/software/rational/rup/ )
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What’s next for 2015
Project Insight/QAIassist Webinars – additional sessions planned for the
new year – stay tuned
Becoming a “Certified” QAIassist Practitioner
� designing a new online “certification” environment (courses & exams)
� beta testing of new “certification” environment scheduled for 2015
� offering access to formal online “certification” environment and an opportunity to
acquire formal certification for beta testers
� If you are interested in becoming a “certified” QAIassist practitioner please let us
know (survey or direct email to [email protected])
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What’s next for 2015
Would you be interested in finding out more about how your participation
could translate into earning a “free” QAIassist practitioner certification ?
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Best of the Season
We (Project Insight and QAIassist) want to wish all of
you (and yours) a safe and enjoyable holiday
season and a healthy prosperous New Year
See everyone in 2015
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Follow us
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