IMPLEMENTATION OF LEAN SIX SIGMA METHODOLOGY TO …

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IMPLEMENTATION OF LEAN SIX SIGMA METHODOLOGY TO ELIMINATE WASTE IN THE WHITE CIGARETTE PRODUCTION LINE, CASE STUDY IN PT. ZZZ By Widyan Farisy ID No. 004201400053 A Thesis presented to the Faculty of Engineering President University in partial fulfillment of the requirements of Bachelor Degree in Engineering Major in Industrial Engineering 2018

Transcript of IMPLEMENTATION OF LEAN SIX SIGMA METHODOLOGY TO …

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IMPLEMENTATION OF LEAN SIX SIGMA

METHODOLOGY TO ELIMINATE WASTE IN THE

WHITE CIGARETTE PRODUCTION LINE, CASE

STUDY IN PT. ZZZ

By

Widyan Farisy

ID No. 004201400053

A Thesis presented to the Faculty of Engineering President

University in partial fulfillment of the requirements of Bachelor

Degree in Engineering Major in Industrial Engineering

2018

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THESIS ADVISOR

RECOMMENDATION LETTER

This thesis entitled “IMPLEMENTATION OF LEAN SIX SIGMA

METHODOLOGY TO ELIMINATE WASTE IN THE WHITE

CIGARETTE PRODUCTION LINE, CASE STUDY AT PT. ZZZ”

prepared and submitted by Widyan Farisy in partial fulfillment of the

requirements for the degree of Bachelor Degree in the Faculty of

Engineering has been reviewed and found to have satisfied the

requirements for a thesis fit to be examined. I, therefore, recommend this

thesis for Oral Defense.

Cikarang, Indonesia, March 29th, 2018

Burhan Primanintyo, B.Sc., M.Eng.

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THESIS ADVISOR

RECOMMENDATION LETTER

This thesis entitled “IMPLEMENTATION OF LEAN SIX SIGMA

METHODOLOGY TO ELIMINATE WASTE IN THE WHITE

CIGARETTE PRODUCTION LINE, CASE STUDY AT PT. ZZZ”

prepared and submitted by Widyan Farisy in partial fulfillment of the

requirements for the degree of Bachelor Degree in the Faculty of

Engineering has been reviewed and found to have satisfied the

requirements for a thesis fit to be examined. I, therefore, recommend this

thesis for Oral Defense.

Cikarang, Indonesia, March 29th, 2018

Johan K Runtuk, S.T., M.T.

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DECLARATION OF ORIGINALITY

I declare that this thesis, entitled “IMPLEMENTATION OF LEAN SIX

SIGMA METHODOLOGY TO ELIMINATE WASTE IN THE

WHITE CIGARETTE PRODUCTION LINE, CASE STUDY AT PT.

ZZZ”, to the best of my knowledge and belief, an original piece of work

that has not been submitted, either in whole or in part, to another university

to obtain a degree.

Cikarang, Indonesia, March 29th, 2018

Widyan Farisy

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IMPLEMENTATION OF LEAN SIX SIGMA

METHODOLOGY TO ELIMINATE WASTE IN THE

WHITE CIGARETTE PRODUCTION LINE, CASE

STUDY AT PT. ZZZ

By

Widyan Farisy

ID No. 004201400053

Approved by

Johan K Runtuk, S.T., M.T. Burhan Primanintyo B.Sc, M.Eng.

Thesis Advisor Thesis Advisor

Ir. Andira. MT.

Head of Industrial Engineering Study Program

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ABSTRACT

In every process of production, non-value added activities may lead to various problem

such as high defect rate, high lead time, overproduction, high production cost, machine

downtime, etc. Lean manufacturing comes up with the idea of decreasing the non-value

added activities through reduction production waste. There are seven type of waste

identified by Lean which are transportation, inventory, motion, waiting,

overproduction, overprocess, and defect. All types of waste can be identified and

reduce using lean tools. Six Sigma, as management philosophy is an activity

undertaken by all members of the company that become culturally and in accordance

with the vision and mission of the company. Combined, Lean six sigma is the

systematic approach that used in order to make continuous improvement upon process

or activity. Six sigma consist of approach that is known as DMAIC methodology.

DMAIC are stands for Define, Measure, Analyze, Improve and Control. In this thesis,

two significant wastes identified which are waiting and defect waste. Due to a limited

time, the concern will be only for waiting waste as it is results in high machine

downtime which affect Overall Equipment Effectiveness (OEE) of packer machine

especially. In order to reduce the waste, DMAIC methodology with the help of some

tools such as Fault Tree Analysis (FTA) and Failure Mode and Effect Analysis

(FMEA). The focused will be on packer machine’s OEE specifically for minor stop

occurrences. After all root cause of minor stops at packer machine are identified. The

improvement will be proposed and apply in the production line. The OEE of packer

machine after implementation showed an improvement about 11% as it goes from 68%

to 79% of OEE score.

Keywords: Lean manufacturing, Six Sigma, Lean Six Sigma, DMAIC, Overall

Equipment Effectiveness (OEE), Fault Tree Analysis (FTA), Failure Mode and Effect

Analysis (FMEA), Machine downtime, Minor Stop, Packer Machine

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ACKNOWLEDGEMENT

This thesis is hardly to be finished without the blessing of Allah Subhanahu wa Ta’ala,

the Almighty God, all praise be to You. Thank You for Your love and mercy towards

me. Alhamdulillah.

Incredible support and motivation from everyone, has given me great spirit in

completing this thesis. Therefore, I would like to express my sincere expression of

gratitude to:

1. Mr. Burhan Primanintyo, B.Sc, M.Eng. as my thesis advisor. Thank you for the

guidance, advice, direction and everything that enhance my knowledge in

completing this thesis.

2. Mr. Johan Krisnanto Runtuk, S.T., M.T. as my 2nd thesis advisor. Your advice

and support really helped me to reach this final stage.

3. Mrs. Ir. Andira, M.T. as Head of Industrial Engineering Department.

4. My Intern Mentor, operators and mechanics of PT.ZZZ, who are willing to

support to the fullest as I interrupt them with discussions and ask to provide me

data. Thank you for all the suggestions and guidance I received.

5. My Parents, Muhammad Syahril and Raiha. Thank you for everything. Your

love, endless support and prayers will always be the light in my heart that will

keep going forward and chasing my dream.

6. My brothers, Muftah and Canggalung and all of my cousins. Thank you for

whatever support you all gave me. It means a lot having you all in my life.

7. All my bestfriends in Pecinta Sunnah and Zahirul Ma’ala. You are all the best

that Allah gave to my in this phase of my life. Even when sometimes I thought

I don’t deserve you. I hope our friendship will go until Jannah. Oh right, and of

course Pablo Squad too. You are the best guys.

8. Everyone that I cannot mention one by one but always give me support and

motivation towards goodness.

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TABLE OF CONTENT

THESIS ADVISOR RECOMMENDATION LETTER ............................................... i

THESIS ADVISOR RECOMMENDATION LETTER .............................................. ii

DECLARATION OF ORIGINALITY ........................................................................ iii

IMPLEMENTATION OF LEAN SIX SIGMA METHODOLOGY TO ELIMINATE

WASTE IN THE WHITE CIGARETTE PRODUCTION LINE, CASE STUDY AT

PT. ZZZ ........................................................................................................................ iv

ABSTRACT .................................................................................................................. v

ACKNOWLEDGEMENT ........................................................................................... vi

TABLE OF CONTENT .............................................................................................. vii

LIST OF TABLES ........................................................................................................ x

LIST OF FIGURES ..................................................................................................... xi

LIST OF TERMINOLOGIES ..................................................................................... xii

CHAPTER I INTRODUCTION .................................................................................. 1

1.1 Background ......................................................................................................... 1

1.2 Problem Statement .............................................................................................. 2

1.3 Objectives ............................................................................................................ 2

1.4 Scope ................................................................................................................... 3

1.5 Assumptions ........................................................................................................ 3

1.6 Research Outline ................................................................................................. 3

CHAPTER II STUDY LITERATURE ........................................................................ 5

2.1 Production system ............................................................................................... 5

2.2 Lean Manufacturing ............................................................................................ 5

2.3 Six Sigma ............................................................................................................ 8

2.4 Lean Six Sigma ................................................................................................... 9

2.5 DMAIC Methodology ....................................................................................... 10

2.6 Value Stream Mapping ...................................................................................... 12

2.7 Fault Tree Analysis ........................................................................................... 13

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2.8 Pareto chart ........................................................................................................ 15

2.9 Overall Equipment Effectiveness (OEE) .......................................................... 15

2.10 Failure Mode and Effect Analysis ................................................................... 18

2.11 OEE and RPN .................................................................................................. 19

CHAPTER III RESEARCH METHODOLOGY ...................................................... 20

3.1 Theoretical Framework ..................................................................................... 20

3.1 1 Initial Observation ...................................................................................... 21

3.1.2 Problem Identification ................................................................................ 21

3.1.3 Literature Study .......................................................................................... 21

3.1.4 Data Collection and Analysis ..................................................................... 21

3.1.5 Conclusions and recommendations ............................................................ 24

3.2 Flow Process of research ................................................................................... 25

CHAPTER IV DATA COLLECTION AND ANALYSIS ........................................ 27

4.1 Product Description ...................................................................................... 27

4.1.1 Material used in Packer Machine .......................................................... 29

4.2 Flow Process ................................................................................................. 31

4.3 Machines Information .................................................................................. 31

4.4 Current Value Stream Map ........................................................................... 33

4.5 DMAIC implementation ............................................................................... 39

4.5.1 Define.......................................................................................................... 39

4.5.2 Measure ....................................................................................................... 44

4.5.3 Analyze ....................................................................................................... 45

4.5.4 Improve ....................................................................................................... 55

4.5.5 Control ........................................................................................................ 61

CHAPTER V CONCLUSIONS AND RECOMMENDATIONS ............................. 63

5.1 Conclusions ....................................................................................................... 63

5.2 Recommendations ............................................................................................. 64

REFERENCES ............................................................................................................ 65

APPENDICES ............................................................................................................ 66

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Appendix 1 Calculation Of OEE, Cycle time and defect rate of Maker (Before

improvement) .......................................................................................................... 66

Appendix 2 Calculation Of OEE, Cycle time and defect rate of Packer (Before

improvement) .......................................................................................................... 68

Appendix 3 Calculation Of OEE, Cycle time and defect rate of Cellophaner

(Before improvement) ............................................................................................. 70

Appendix 4 Calculation Of OEE, Cycle time and defect rate of Cartoner (Before

improvement) .......................................................................................................... 72

Appendix 5 Calculation Of OEE, Cycle time and defect rate of Case packer (Before

improvement) .......................................................................................................... 74

Appendix 6 Additional Task Detail Sheet for Operator .......................................... 76

Appendix 7 Campaign on Paper and Sign ............................................................... 77

Appendix 8 Calculation Of OEE, Cycle time and defect rate of Packer (After

improvement) .......................................................................................................... 79

Appendix 9 Calculation Of OEE, Cycle time and defect rate of Cellophaner (After

improvement) .......................................................................................................... 81

Appendix 10 Calculation Of OEE, Cycle time and defect rate of Cartoner (After

improvement) .......................................................................................................... 83

Appendix 11 Calculation Of OEE, Cycle time and defect rate of Case Packer (After

improvement ............................................................................................................ 85

Appendix 12 Control checklist ................................................................................ 87

Appendix 13 FMEA table and new RPN score ....................................................... 88

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LIST OF TABLES

Table 2.1 Symbols used in FTA .................................................................................. 14

Table 2.2 Rating criteria for severity, occurrence and detection ................................ 19

Table 4.1 Material Information ................................................................................... 30

Table 4.2 Machine’s Speed ......................................................................................... 32

Table 4.3 Output quantity to be equal to Maker ......................................................... 32

Table 4.4 Project charter ............................................................................................. 40

Table 4.5 Six big losses percentage in the Production line ......................................... 41

Table 4.6 six minor stop .............................................................................................. 43

Table 4.7 Minor stops in the production line .............................................................. 44

Table 4.8 Minor Stops ................................................................................................. 47

Table 4.9 Scaling of severity ....................................................................................... 48

Table 4.10 Scaling of Occurence ................................................................................ 49

Table 4.11 Scaling of detection ................................................................................... 50

Table 4.12 FMEA for Packer Machine ....................................................................... 53

Table 4.13 RPN score for minor stops ........................................................................ 54

Table 4.14 Proposed improvement for Minor stops.................................................... 56

Table 4.15 Action Plan 5W 1H ................................................................................... 58

Table 4.16 OEE of Machines after improvement (exclude maker) ............................ 59

Table 4.17 Minor stop in the production line (after) ................................................... 61

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LIST OF FIGURES

Figure 2.1 Seven Wastes of Lean .................................................................................. 7

Figure 2.2 Integration of Lean and Six Sigma ............................................................ 10

Figure 2.3 DMAIC Cycle ............................................................................................ 12

Figure 2.4 Symbols used in Value Stream Mapping .................................................. 12

Figure 2.5 Pareto chart example.................................................................................. 15

Figure 2.6 Six Big Losses addressed by OEE ............................................................. 17

Figure 3.1 Research Framework ................................................................................. 20

Figure 3.2 Detail process............................................................................................. 25

Figure 4.1 Product A ................................................................................................... 27

Figure 4.2 Maker ......................................................................................................... 27

Figure 4.3 Packer ........................................................................................................ 28

Figure 4.4 Cellophaner ................................................................................................ 28

Figure 4.5 Cartoner ..................................................................................................... 29

Figure 4.6 Case Packer ................................................................................................ 29

Figure 4.7 Flow Process of Product A ........................................................................ 31

Figure 4.8 Current Value Stream Map (CVSM) ......................................................... 36

Figure 4.9 Takt time vs Cycle time graph ................................................................... 38

Figure 4.10 Pareto Diagram of six big losses ............................................................. 42

Figure 4.11 Fault tree analysis of downtime in packer machine................................. 46

Figure 4.12 Pareto Diagram for RPN .......................................................................... 55

Figure 4.13 OEE of Packer Machine comparison ....................................................... 59

Figure 4.14 Future Value Stream Map (FVSM) ......................................................... 60

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LIST OF TERMINOLOGIES

Maker : Machine that process the raw material and create it into a

cigarette stick with speed of 7500 cigarette sticks per minute.

Packer : Machine that process the cigarette stick from maker and wrap it

into pack which contain 20 cigarette sticks per pack.

Cellophaner : Machine in which the process is to give stamp for every pack

that passes through it.

Cartoner : Machine in which the process is to wrap the pack that has been

stamp into a bundle. Each bundle is contain of 10 cigarette pack.

Case Packer : Machine in which the process is to input the bundles of cigarette

pack into a box. Each box contain of 25 bundles from cartoner.

Minor stop : Machine failure that occur during the process of production. It is

different than breakdown since it only took approximately 4

minutes to solve.

Task Detail Sheet : TDS is a module prepared for operators that contains list of

instructions and procedures for operating the machine. TDS

consist of cleaning instruction, machine’s part adjustment and

minor stop prevention procedure.

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CHAPTER I

INTRODUCTION

1.1 Background

Manufacturing industry, has a purpose to produce goods economically to gain

advantage and deliver the products just in time. Effectiveness and efficiencies issue in

the production process might be cause by the production line that is not smooth. Thanks

to the spearheading achievement of Toyota, the idea of a "lean" operating system has

been executed in endless Manufacturing companies and even adapted for industries as

diverse as insurance and healthcare (Hanna, Julia 2007). Therefore, the industry can

continue existing and serve customer needs.

In order to achieve effectiveness and efficiencies, a company should be ready to deal

with many factors. Factor that has many branches is about production problem. It is a

very important matter for a company as it is highly affect the profit of the company

itself. If the production process run well, target can be achieved. However, when

production process is in trouble, target may get disturbed. Hence it is very important to

keep the production process be as smooth as possible.

PT. ZZZ produce cigarette as their product, and they have been implementing

continuous improvement in their daily activities. Currently, the production process has

met several problems, especially in the production line of Product A. Specifically in

the production line of product A, the current lead time is 24.1 minutes. It can be

considered quite good as the value added time is 5.1 minutes. However, mapping of

the current process showed a low score for machine’s uptime (based on OEE

calculation) and it still have not meet the required standard from the company which is

80%. Thus, to make the production more effective and the uptime of the machine

increase, implementing lean six sigma is the right decision to make.

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Lean Six Sigma is a two arranged business approach with continual improvements

which centers around decreasing waste and product variation of service and

manufacturing processes. Lean itself, it refers on maximizing value and minimize any

existing waste. Six Sigma is the on-going effort to continually reduce process and

product variation through an establishment project approach. Combining the two

approaches, a continuous improvement is promoted (Matt, 2008).

For this research, the production line of product A will be observed and analyzed to

create the value stream mapping of the current condition. After that, deep analysis will

be conduct with the help of some other tools to detect waste and then choose the best

strategy of lean six sigma to reduce it all and propose the improvement that can be a

solution to the existing problems. In this case, the most critical waste will be the main

concern to get eliminated.

1.2 Problem Statement

Problem background leads to the following statements:

1. In current VSM (Value Stream Mapping), what are the waste that can be find

in the product A’s production line?

2. How to eliminate the waste that exist in the product A’s production line?

3. What kind of improvement that can be proposed to control and eliminate the

waste in the product A’s production line?

1.3 Objectives

The research objectives are:

1. To create CVSM and figure out the waste in the production of product A.

2. To find a proper method in eliminating the waste in production of product A.

3. To proposed the new improvement and control for eliminating the waste.

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1.4 Scope

In doing this research, the scope for the observation is as follows:

1. Production data are based on data that has been collected for 3 months (October

– December) observation along with the interviews and discussion with

Operator, Production technician and mechanic in the production line.

2. Main concern will be the machine and the process, so inventory is ignored.

3. This observation is only in the secondary department where the product A are

produce.

4. The improvement will be focused on the most dominant production waste.

5. For value stream mapping of the production line, data of production is collected

for only 40 shifts. The current VSM data taken on November 2017, while for

future VSM taken in January 2018.

1.5 Assumptions

Assumptions are given in order for this research to be conduct properly:

1. The interview and discussion result from operator and mechanic are accurate

and reliable.

2. Setup and cleaning machine are done simultaneously at break time, so as not to

interfere with the planned production time.

3. In all seven waste, waiting and defect waste are two wastes in which can easily

be found in the system.

1.6 Research Outline

Steps of composition in this research study are as follows:

Chapter I Introduction

This chapter provide the background of the occurred problem, problem

statements, research objectives, scope, assumptions and the descriptions

of the research outline.

Chapter II Literature Study

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This chapter contains theories related to the subject of research which

becomes the basis of thinking and the basis of research preparation. The

theories are derived from reference books as well as other sources of

information related to the research discussion.

Chapter III Research Methodology

This chapter delivers detail process flow and description of every step

conducted in this research, starting from problem identification to

conclusion.

Chapter IV Data Collection and Analysis

This chapter contains collected information that needed to perform data

process to get result that correspond with the research objectives. Data

analysis will be perform using several methods until the expected result

obtained.

Chapter V Conclusion

This chapter gives the summary of obtained result of the research to

answer the problem statements and achieved problem objectives as well.

It then continue to provides the recommendation for future research if

any similar topic are attempted.

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CHAPTER II

STUDY LITERATURE

2.1 Production system

Production system is an integrated system that has structural and functional

components. In the modern production system there is a value added process from the

input material to the output finished goods.

The production system has components or structural and functional elements that play

an important role in supporting the operational continuity of the production system.

Components or structural elements that make up the production system consist of: raw

material, machine and equipment, labor, capital, energy, information, factory etc. as

for the functional elements consist of: supervise, planning, controlling, coordination

and leadership, all of them connect to management and organization (Vincent

Gaspersz, 1998).

In addition to the production system that has been known in general, specifically known

also the term manufacturing system. Manufacturing system include processes from raw

materials to finished products through a series of operations. The manufacturing

process can be divided into two types of processes namely the operation process and

assembly process (Groover, 2000).

2.2 Lean Manufacturing

Lean manufacturing is a manufacturing or production system best described as a

persistent waste elimination from all of its activities and operations. It intend to

improve and create a smooth process flow within the production line (Morgan and

Brenig-jones, 2012). While numerous specialists and experts examined and remarked

on lean manufacturing, it is hard to locate a compact definition on which everybody

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concurs. According to Abdulmalek and Rajgopal (2007), lean manufacturing is oftenly

correlate with elimination of seven significant wastes to lighten variability in supply,

processing time or demand. Herron and Braident (2007), describe it as a deliberate

waste removal for every products or services that take after common process paths to

the consumer (value stream).

Nowadays, Lean manufacturing has become an integrated system that includes highly

inter-related elements and immense management practices. Lean intend to boost

productivity, cut down/shorten the lead time and cost and also improving a quality.

Lean thinking has been widely adopted in many manufacturing operations. Even, lean

thinking has successfully been applied towards various practices including healthcare

(Abdelhadi and Shakoor, 2014).

2.2.1 Seven waste

Within every process, “Things that adds no Value” is define as waste. The seven wastes

came from Japan and known as term of “muda”. “The seven wastes” which was

basically developed by Toyota’s Chief Engineer Taiichi Ohno as an essence of Toyota

Production System, and also known as lean manufacturing is a tool to categorize these

“muda”. Eliminating existing waste, is consider one of the most effective ways to raise

profitability in any business. In order to eliminate the waste, it is really necessary to

learn what exactly the waste is and where does it exists in the process. While the

products between companies / factories is significantly different between one another,

the type of wastes found are somehow similar (Mcbride 2003).

Figure 2.1 shows the types waste that can be found within manufacturing environment.

The wastes has an acronym of TIMWOOD which stands for Transportation, Inventory,

Motion, Waiting, Overproduction, Over Processing and Defect.

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Figure 2.1 Seven Wastes of Lean

The seven wastes are:

Transportation

Moving products, excessive movement and handling that are not necessary can

lead to an accident and create a slit for quality to get degrade.

Inventory

Fat inventory might result into high lead times and devour space.

Motion

Any undesired and unimportant movement performed by people or equipment.

Waiting

On any occasion where the goods are not moving or being processed, the waste of

waiting arise.

Overproduction

Manufacture a goods before it actually needed and makes the production exceed

the demand.

Over processing

Adding an extra steps in the process, produce goods with a higher quality than its

required are categorized into this waste. Incorrect used of the equipment, failure in

rework, or even a bad process design may be the cause of it.

Defect

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Any produced part or goods that does not meet the specification and might as well

caused by poor manufacturing processes (human or machine errors).

2.3 Six Sigma

Six Sigma aim to eliminating defects. In many sources Six Sigma is called the “Zero

defect philosophy”. It requires data-driven decisions (statistical approach) and

perceives that variety impedes high quality service delivery. To have the capacity to do

as such, it offers a set of quality tools and a framework for viable problem-solving

where arrangements ought to be founded on data. Business process that get modified

using six sigma tools bring continuous outcomes. Seeking for a stable and capable

processes to fulfil the requirements of customer is one of the most critical principles in

Six Sigma. Lee and Choi (2012) define Six Sigma as an improvement methodology to

enlarge competitiveness of an organization.

Six Sigma is a top-down business strategy that require attention and support from every

member of organizations. It described as a “project driven management approach to

enhance organization’s products, services and processes by continuously minimizing

defects in the organization”. Six Sigma is more comprehensive compare to some earlier

quality initiatives like Total Quality Management (TQM) and Continuous Quality

Improvement (CQI) (Anbari and Kwak 2004, 1). To implement the Six Sigma projects,

DMAIC (Define-Measure-Analyze-Improve-Control) methodology is discussed.

According to Nur Metasari (2009), Six Sigma has 2 important meaning, which are:

Six Sigma as Management philosophy

Six sigma is an activity undertaken by every member in the organization that

becomes a positive culture within it and in accordance with the vision and

mission of the organization. The goal is to improve efficiency of the business

process and satisfy customer requirements, thereby increasing the value of the

company/organization

.

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Six Sigma as a Measurement system

Six sigma in accordance to the meaning of sigma, is a distribution or dispersion

(variation) of the mean of a process or procedure. Six sigma is applied to

minimize variation (sigma).

Six sigma as a measurement system using Defect per Million Oppurtunities

(DPMO) as the unit of measurement. DPMO is a good measure of product

quality or process, because it associates directly with costs, time, and defects

wasted. Sigma level can be obtain using ppm and sigma conversion table.

2.4 Lean Six Sigma

Lean is a methodical way to determine and eliminate waste by means of continuous

improvement. Meanwhile, Six Sigma is a classified and systematic method for strategic

process improvement, new product and service development in which depend on

statistical and scientific method to generate a dramatic minimization in customer

defined defect rates. Lean Six Sigma is the systematic approach that used in order to

make continuous improvement upon process or activity. Six sigma consist of approach

that is known as DMAIC methodology. DMAIC is an acronym for Define, Measure,

Analyze, Improve, and Control.

The term of “Lean Six Sigma” is used to define the integration of Lean and Six Sigma

(Sheridan, 2000). Lean and Six Sigma might actually have lots of things in common.

Both method focus to satisfy customers while using different tools in doing so. Lean

concern on eliminating waste by seeing through customer inputs. Six Sigma give more

concern on the processes’s variation, then, decrease it by applying statistical tools

(Esteban Berty, 2011). For both method to be applied in a proper way, it will surely

give an impact to the mindset of every member within the organizations. Once it has

become a mindset, a culture of continuous improvement is created and awareness of

process efficiency developed.

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Lean and Six Sigma are both consider as a very efficient tools for improvements,

combining both method will surely bring more benefits and betterment to the

organization/company. “Lean gives stability and repeatability in many basic processes.

Once stability has taken hold, many variations cause by human processes removed.

The data collected to support six sigma activities thereby becomes much more reliable

and accurate”. (Crabtree, 2004).

Many companies have combined both methods into a Lean Six Sigma approach. Figure

2.2 below shows the example of improvement percentage when implement lean, six

sigma, and the combined Lean Six Sigma.

Figure 2.2 Integration of Lean and Six Sigma

As it is shown in figure 2.2, using only one method result in 6% of improvement. When

both methods combined, percentage of improvement is increase into 12% as it is

obtained from Lean and also Six Sigma.

2.5 DMAIC Methodology

DMAIC is the methodology used in Lean Six Sigma for the realization of a project. It

provides the framework to improve existing processes in a systemic way. In DMAIC,

each step will have its own tools which are utilized to cover all parts of the project.

1. Define

Define is a first step for improving the quality based on Six Sigma method. In

Define step, the problem and possible improvement should be identified,

determine scope of process analysis, find out Critical to Quality (CTQ) and Process

mapping.

2. Measure

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Measure is the next step after the problems defined in the Six Sigma method. The

aims of this step is to understand how the processes work and perform that it

describe the problem more effectively. This phase require an accurate

measurements, as it will be compare with future measurements after the

improvement. In this phase, data related to the identified problem are collected.

3. Analyze

The third step in Six Sigma is Analyze step. In this phase, types of defect are

identified and root causes analysis of problem is done. After all the possible causes

list down, the most significant cause of defect should be determined. The tools for

this step can use the Ishikawa diagram, fault tree analysis etc to find out the root

cause of the overall problem. After all the possible causes are gathered, it is a must

to make priority, which one the most effective to be improve, by considering high

impact and low effort.

4. Improve

The fourth step of Six Sigma is Improve step. In this step, the propose improvement

should be made. The improvement consists of designing, giving solution, and

improvement idea to eliminate the factors that cause the defective product and

giving recommendation for production process in order to reduce the defect in

production. The improvement plan in this step should be evaluated its effectiveness

through achievement of target in the quality improvement of six sigma, which is

decreasing the DPMO (Defect per Million Opportunity) or CPMO (Complaints per

Million Opportunities) to a target of zero defect oriented or achieving the process

capability is higher or equal to 6-sigma, also convert.

5. Control

Control is the last step in the DMAIC process of Six Sigma implementation in order

to do improvement of quality. In this step, it will be design control system which

able to maintain and monitor the process, so that the process is running as a

proposed standard or procedure and will not go back to its original state once the

project is done.

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Following figure 2.3 will give the overview steps of DMAIC for improving the quality

of process.

Figure 2.3 DMAIC Cycle

2.6 Value Stream Mapping

Value stream mapping (VSM) is a technique for outwardly mapping a product’s

production path from “door to door”. VSM is a critical tool of Lean manufacturing.

VSM can be a good option for any company/organization that wants to be lean. VSM

can serve as a starting point to support management, engineers, production associates,

schedulers, suppliers, and customers in recognizing waste and identify its causes as it

depict all of the step in the process. VSM expose every actions, both value-added and

non value-added within the process.

There are some symbols used in VSM. There are process symbols, material symbols,

information symbols and general symbols.

Figure 2.4 Symbols used in Value Stream Mapping

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James P. Womack (2006) states that in particular, we have to know whether each action

is:

Valuable, means whether it creates value or not from customer’s point of view.

Capable, the extent to which a result with a decent quality achieved at all times.

Available, meaning how much the progression can work when it is required.

Adequate, meaning how much limit is set up to react to customer orders as

required.

Flexible, implies how much a procedure step can switch over rapidly and

requiring little to no effort from one member of a product family to another.

2.7 Fault Tree Analysis

Fault tree analysis (FTA) is a logical, graphical diagram that begin with unwanted

condition in a system. The diagram then lays out the many possible faults, and

combinations of faults, within the subsystems, components, assemblies, software, and

parts comprising the system that may lead to the top-level unwanted fault condition

(Fred Schenkelberg, 2016).

Because of its flexibility, it can be connected in various territories, especially in the

field of risk, quality, and security management. It is appropriate as a preventive

strategy, and in addition the technique for investigation of existing issue (e.g. accident).

FTA technique usually follow the FMEA analysis and it is planned for complex

frameworks (Vit Kraus, 2015).

Element used in creating an FTA called gates and events. Gates describe outcome,

while events described the input for gates. FTA has several functions which are:

To investigate potential failure

To investigate its mode and causes

And to measure the contribution of the system's unreliability to product design

goals.

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2.7.1 Steps for FTA

According to Hank Marquis (2006), there are six steps to conduct the fault tree analysis,

which are:

1. Select a top level event for analysis.

2. Identify fault that could lead to top level event.

3. For each fault, list as many as possible in boxes below the related fault.

4. Draw a diagram of the Fault Tree.

5. Continue identifying causes for each fault until you reach a root cause (reactive

FTA), or one that you can do something about (proactive FTA).

6. Consider countermeasure.

Table 2.1 Symbols used in FTA

Event

Basic event

Conditional event

A specific condition or restriction

House event

Event regularly anticipated to appear.

Transfer symbol

Indicates a transfer continuation to a

sub tree.

AND gate

Appear if all input appear.

OR gate

Appear if at least one input appear

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2.8 Pareto chart

According to Margaret Rouse (2011), a Pareto chart, additionally called a Pareto

distribution diagram, is a vertical structured presentation in which esteems are plotted

in diminishing request of relative recurrence from left to right. Pareto charts are

amazingly helpful for breaking down what problems require attention first in light of

the fact that the taller bars on the chart, which speak to recurrence, unmistakably

delineate which variables have the best aggregate impact on a given system.

Pareto chart is one of tools for determine the problem areas. Several items/problems

are identified and measured on certain scale and then the data are ordered in decending

order, as a cumulative distribution. in the Pareto chart there is a principle of 80/20 rule,

this principle tells that 80% of the overall effects/output comes from 20% of the

cause/input. Therefore, the 20 percent of population of problems will be given greater

effort be solved rather than the other problems.

Figure 2.5 Pareto chart example

2.9 Overall Equipment Effectiveness (OEE)

OEE (Overall Equipment Effectiveness) is the best quality level for estimating

manufacturing productivity. An OEE score of 100% means that the production is

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perfect, running at its best, without machine stop or any defect produced. Estimating

OEE is an assembling best practice. By estimating OEE and the hidden misfortunes,

you will increase imperative bits of knowledge on the best way to methodicallly

enhance your assembling procedure. OEE is the absolute best metric for recognizing

misfortunes, benchmarking progress, and enhancing the profitability of assembling

hardware (i.e., taking out waste).

OEE is helpful as both a benchmark and a standard:

As a benchmark it can be utilized to analyze the execution of a given creation

advantage for industry models, to comparable in-house resources, or to comes

about for various movements dealing with a similar resource.

As a standard it can be utilized to track advance after some time in killing waste

from a given creation resource.

OEE calculation depends on the three OEE Factors which are availability,

performance, and quality.

Availability shows the percentage of time available for the machine to run. It takes into

account all events that stop planned production long enough where it make sense to

track a reason for being down (typically several minutes).

The formula to calculate availability is given in the equation (2-1):

𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦 = 𝑃𝑙𝑎𝑛𝑛𝑒𝑑 𝑃𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛 𝑇𝑖𝑚𝑒 − 𝐷𝑜𝑤𝑛𝑡𝑖𝑚𝑒

𝑃𝑙𝑎𝑛𝑛𝑒𝑑 𝑃𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛 𝑇𝑖𝑚𝑒

(2-1)

Performance considers anything that cause the manufacturing process to run at less

than the maximum possible speed when it is running (including both slow cycle and

small stops). The formula to calculate the performance is given in the equation (2-2):

𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 = 𝐴𝑐𝑡𝑢𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡

𝐼𝑑𝑒𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡

(2-2)

Quality takes into account Quality Loss, it compares the good product with the total

product produce. The formula for quality is given in the equation (2-3):

𝑄𝑢𝑎𝑙𝑖𝑡𝑦 = 𝐺𝑜𝑜𝑑 𝐶𝑜𝑢𝑛𝑡

𝑇𝑜𝑡𝑎𝑙 𝐶𝑜𝑢𝑛𝑡

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(2-3)

OEE takes into account all losses (Stop Time Loss, Speed Loss, and Quality Loss),

which give result in a measure of truly productive manufacturing time.

It is calculated as the ratio of Fully Productive Time to Planned Production Time. The

formula for OEE is given in the equation (2-4):

𝑶𝑬𝑬 = 𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦 × 𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 × 𝑄𝑢𝑎𝑙𝑖𝑡𝑦

(2-4)

According to Abdus Samad (2012), the Six Big Losses, which fall under three OEE

loss categories, are discussed at the following figure:

Figure 2.6 Six Big Losses addressed by OEE

As an additional, the formula on how to calculate machine’s design speed, cycle time

and takt time are given. The formula can be seen in the equation (2-5), (2-6) and (2-7)

respectively.

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𝐷𝑒𝑠𝑖𝑔𝑛 𝑆𝑝𝑒𝑒𝑑 = 𝑇𝑜𝑡𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡

𝑃𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛 𝑡𝑖𝑚𝑒 − 𝐷𝑜𝑤𝑛𝑡𝑖𝑚𝑒

(2-5)

𝐶𝑦𝑐𝑙𝑒 𝑇𝑖𝑚𝑒 = 𝐸𝑥𝑝𝑒𝑐𝑡𝑒𝑑 𝑂𝑢𝑡𝑝𝑢𝑡

𝐴𝑐𝑡𝑢𝑎𝑙 𝐷𝑒𝑠𝑖𝑔𝑛 𝑆𝑝𝑒𝑒𝑑

(2-6)

𝐷𝑒𝑓𝑒𝑐𝑡 𝑅𝑎𝑡𝑒 = 𝑅𝑒𝑗𝑒𝑐𝑡 𝑝𝑖𝑒𝑐𝑒𝑠

𝐴𝑐𝑡𝑢𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡

(2-7)

𝑇𝑎𝑘𝑡 𝑇𝑖𝑚𝑒 = 𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑙𝑒 𝑃𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛 𝑇𝑖𝑚𝑒

𝐶𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝐷𝑒𝑚𝑎𝑛𝑑

(2-8)

2.10 Failure Mode and Effect Analysis

Failure Mode and Effects Analysis (FMEA) is an organized way to deal with finding

potential failures that may exist within the design of a product or process. Failure

modes are the manners by which a procedure can come up short. Effects are the ways

that these failures can prompt waste, deserts or destructive results for the client. Failure

Mode and Effects Analysis is intended to recognize, organize and restrict these failure

modes. FMEA isn't a substitute for good engineering. Rather, it enhances great

engineering by applying the learning and experience of a Cross Functional Team (CFT)

to audit the outline advance of an item or process by evaluating its risk of failure.

Risk Priority Number (RPN) is a measure utilized while evaluating risk to help

distinguish basic failure modes related with your plan or process. The RPN esteems

extend from 1 (absolute best) to 1000 (absolute worst). The FMEA RPN is usually

utilized as a part of the car business and it is fairly like the criticality numbers utilized

as a part of Mil-Std-1629A. The realistic beneath demonstrates the variables that make

up the RPN and how it is computed for every failure mode.

When performing a Process or Design FMEA, the Risk Priority Number (RPN) is a

calculation to sort the risks from highest to lowest.

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The RPN is calculated by multiplying the three scoring columns: Severity, Occurrence

and Detection. It can be seen in the equation (2-8).

𝑅𝑃𝑁 = 𝑆𝑒𝑣𝑒𝑟𝑖𝑡𝑦 × 𝑂𝑐𝑐𝑢𝑟𝑟𝑒𝑛𝑐𝑒 × 𝐷𝑒𝑡𝑒𝑐𝑡𝑖𝑜𝑛

(2-8)

Severity (S), is a numerical subjective estimate of how severe the customer or end user

will perceive the EFFECT of a failure. Occurrence (O), is a numerical subjective

estimate of the LIKELIHOOD that the cause of a failure mode will occur during the

design life, or during production in the case of a Process FMEA. Detection (D), is

sometimes termed EFFECTIVENESS. It is a numerical subjective estimate of the

viability of the controls to avoid or recognize the cause or failure mode before the

failure reach the customer. The suspicion is that the cause has happened.

Table 2.3 in below will show the example of rating criteria for severity, occurrence and

detection.

Table 2.2 Rating criteria for severity, occurrence and detection

Severity Occurrence Detection

Effect Score Effect Score Effect Score

No 1 Almost never 1 Almost certain 1

Very slight 2 Remote 2 Very high 2

Slight 3 Very slight 3 High 3

Minor 4 Slight 4 Moderately High 4

Moderate 5 Low 5 Medium 5

Significant 6 Medium 6 Low 6

Major 7 Moderately high 7 Slight 7

Extreme 8 High 8 Very slight 8

Serious 9 Very high 9 Remote 9

Hazardous 10 Almost certain 10 Almost Impossible 10

2.11 OEE and RPN

According to study of correlating OEE and RPN by Chandrajit and Anand (2012),

which determine the effect of fluctuation of OEE factors (availability, performance and

quality) on RPN has a result which concluded that low RPN will result into high OEE

vice versa.

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CHAPTER III

RESEARCH METHODOLOGY

3.1 Theoretical Framework

Figure below is the flowchart and the description of the research methodology for this

thesis.

Initial Observation

Problem

Identification

Literature Study

Data Collection

Conclusion &

Recommendation

Initial Observation

Observe the production process of Product A

Problem Identification

Identify the problem background of project

Determine the project’s objectives, scopes

and assumptions

Literature Study

Value Stream Mapping

Six Sigma DMAIC

Failure mode effect analysis

Data Collection

Collecting data of production of product A

and draw Current state map

Current Value Stream Mapping analysis

Analyze machine performance

Conclusion and recommendation

Create a conclusion based on the calculation

and analysis

Provide a recommendation for further

research with the similar observation.

Data Analysis

Determine which tools to use for

improvement

Proposed improvements and control plan to

eliminate identified waste

Data Analysis

Figure 3.1 Research Framework

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3.1 1 Initial Observation

The initial observation is done in the production floor secondary process.

3.1.2 Problem Identification

After the initial observation finished, the problem will be identified. In this research,

the goal is to make production line of product A become more effective and efficient

by reducing the waste that exist in it. In addition, the scopes and assumptions of this

research are determined, the purpose of scopes and assumptions is to limit the research,

so that the outcome of research is valid and can be acknowledge.

3.1.3 Literature Study

In this step of research, the researcher seek for the literature references that can be

utilized as a supporting theories for this research. The theories will help and guide the

researcher to find the essential objective of the research in which to reduce waste that

exist in the production of product A. The resource can be gathered from journals,

books, website and previous research that related to this topic. Some fundamental

theories expected to explained and support the research observation. The first is about

the production system. The next is about lean manufacturing and six sigma theory.

Then it continues to seven waste analysis. Then, all the tools that will be used to support

the analysis will be explained too.

3.1.4 Data Collection and Analysis

In this step, the data will be collected and then will continue to be analyze. The data

that will be collect are the process in each work station of product A. In the secondary

department, there are about five workstations. The process in each workstation

includes: cycle time, uptime, inventory, work in process and lead time.

3.1.4.1 Current Value Stream

In order identify wastes in the production line of product A, a Value Stream Mapping

of a current condition needs to be made. Value stream mapping a method of visually

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mapping a product’s production path (material and information) from “door to door”.

To create the current value stream mapping, data related to production needs to be

collected from all machines in the production line the data were collected in a normal

condition of production. Because it is a fast moving production, 40 shift of data is

considered sufficient to be the basis for creating CVSM. After all the data are collected,

the current state map will be drawn. The waste will be identified from the CVSM.

When the waste already identified, the cycle time needs to be sure that it does not

exceed the takt time. If it is exceeded, then it is unacceptable because it means that the

production line will not able to satisfy the customer demand. The acceptable condition

is only if the cycle time did not exceed the takt time. If there is no problem with cycle

time, it then continue to DMAIC implementation.

3.1.4.2 Define

The define phase start after the waste in the value stream are identified. The project

charter is made to define the objective, goals of the project, who are involve in it and

the timeline of the project. Then, the data of six big losses are collected to show which

losses that has the highest percentage. It turns out that the idling and minor stops

category is the big losses with the highest percentage in the production line. After that,

from all of the minor stop in the packer machine, only six was chosen. The six minor

stops are chosen based on the time spent to deal with it.

3.1.4.3 Measure

In the measure phase, the detail of the time spent for every minor stops are given as the

historical condition of minor stops time spent. Based on the historical data, most of the

minor stop are occurred in the packer machine. The time spent to deal with the minor

stop are also the highest in the packer machine.

3.1.4.4 Analyze

In this phase, the six minor stop are dismantled through discussion with operator and

mechanic. The purpose is to identify what are the root cause for each analyzed minor

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stops. To find the root cause, the author used the deductive failure analysis which is

fault tree analysis. By using fault tree analysis, the understanding of how the minor stop

occur can be learn.

After the root cause identified, Failure mode and effect analysis is used. Failure Mode

and Effects Analysis is designed to identify, prioritize and limit the failure modes/minor

stops. The failure mode is prioritize by the Risk Priority Number (RPN) score. In order

to find the RPN score, the assessment of severity, occurrence and detection needs to be

done. The rating is given from scale 1 to 10. For severity and occurrence, the best score

is 10 while for detection the best score is 1.

It started by scaling the severity of the potential effect of failure. The severity scale is

assessed by operator and mechanic. To give the severity scale, operator and mechanic

assessed it based on the duration of treatment when the effect of failure occurs. The

longer the time required to overcome the severity, the severity scale given will be

higher. The next scaling is for occurrence. For this scaling, it decided to see it from

how many time does the minor stop occur in one month. The higher the occurrences,

the higher the occurrence scale given to it. However, some of the minor stop has more

than one cause of failure. Last, for detection scaling, operator and mechanic give an

assessment based on the pre-existing current control to prevent minor stop events. The

better the current control, the detection will be easier and the scaling will be smaller.

After rating of severity, occurrence and detection are given, Risk Priority Number

(RPN) can be compute. The calculated RPN then will be rank in order from the highest

to the lowest. Minor stop with high RPN value will be prioritized to be addressed. This

relates to what has been written on CH 2 which, if the RPN value decreases, the OEE

will increase.

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3.1.4.5 Improve

In this phase, all the possible improvement is proposed based on the current situation

that has been analyzed. The proposed improvement was discussed also with operator

and mechanic. To be applied to the production line, the proposed improvements will

be sorted and then included in addition to the operator's task details sheet, cleaning task

or warning / reminder sign around the machine.

After the proposed improvements are applied, the data in the product A production line

are collected once again. This activity aims to see the result after the improvements are

applied whether it gives a good result or not. The data were also taken during normal

condition in 40 shifts. Then, the packer machine’s OEE are calculated. The result of

calculation shows that there is improvements of OEE score in the packer machine

which indicates a good result of the research. Minor stop data was also taken to see if

the minor stops that was analyze has decreased in its consumed repair time.

3.1.4.6 Control

In the final phase of DMAIC methodology, the control plan needs to be given in order

to keep the achieved target always on track. The control plan is given in form of

checklist to make it easier for operator to fill it. The new RPN from FMEA of are also

has been assessed by operator and mechanic which shows that the RPN has decreased.

The RPN score from FMEA will also help the operator if there is any project related to

minor stop is conduct in the future.

3.1.5 Conclusions and recommendations

The last step in this research The final step of the research is to present conclusions and

recommendations. The conclusion contains the summary of the entire process of the

research until research objectives are met. In conclusion, the stated problems in chapter

1 will be answered. When the researcher arrived to the conclusion, it means that the

research objectives had been accomplished.

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The conclusion part will then be followed by the recommendations given by the

researcher. The recommendation is the part where the suggestion and advise are given

for the readers or those who would conduct the research with a resemblant topic as this

research. All the recommendations is given in order to achieve better research in the

future.

3.2 Flow Process of research

Figure 3.2 Detail process

Start

Initial Observation

Data Collection

Current Value Stream Mapping

Problem Identification

Six Big Losses

Machine historical performance

Fault tree

Failure Mode and Effect Analysis

Proposed Improvement

Measure

Analyze

Control

After Improvements

Control Plan

Done

Conclusions and recommendations

Improve

Project charter

Define

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In order to create the current value stream map (CVSM), data of production is collected.

The value stream map will show what are the waste that can be find in the production

line of product A. The dominant waste will be chosen to analyze. As the dominant

waste identified as the problem in the production line, the DMAIC methodology is

applied for improvement in packer machine. In the define phase, the project charter is

created to define the objectives, timeline and team involve in the project. Then, the data

of six big losses are collected to show which losses that has the highest percentage.

Idling and minor stops turns out to be the highest losses in the category with the highest

percentage in the production line. Out of all occurred minor stops, only 6 minor stops

chosen.

In measure phase, the historical data will be given to show the time loss due to six

chosen minor stop. Next, the analyze phase will provide all the root cause of six minor

stop using the fault tree. Then, after the root cause are identified, failure mode and

effect analysis is performed. Scale of severity, occurrence and detection needs to be

done to find the Risk Priority Number (RPN) for each minor stop. Minor stop with high

RPN will be prioritize to get the improvement.

In improvement phase, the improvement for each minor stop is given. For minor stop

with higher RPN, the improvement includes creating new task list for operator while

for minor stop with lower RPN, the improvement is given through visual instruction

and signs attached around the machine. After improvement, some data will be taken

once again to see if there any significant changes after the improvements are applied.

It also include creating the future value stream map (FVSM).

As the last phase of DMAIC methodology, control phase will provide the control

checklist in order to keep the applied improvements stays on track. Lastly, the research

is closed by giving conclusions and provide recommendations.

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CHAPTER IV

DATA COLLECTION AND ANALYSIS

4.1 Product Description

Figure 4.1 below shows physical look of the product that studied in this research. The

finished goods however will contain the product into a box. Here is the look of the

product:

Figure 4.1 Product A

Below are the machines used for the production of product A. One production line

consist of several machines that operate together. The machines are Maker, Packer,

Cellophaner, Cartoner and Case packer. The production starts with maker and will end

with the output of the case packer. The picture of each machine are shown in the figure

4.2 - 4.6.

Figure 4.2 Maker

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The maker machine produce cigarette sticks and pass it to the packer machine through

cigarette transportation.

Figure 4.3 Packer

Packer machine collect the cigarette sticks from the cigarette transportation. Then, the

cigarette sticks will be group into 20 sticks each so that the cigarette sticks make into

1 pack.

Figure 4.4 Cellophaner

Cellophaner machine receive packs of cigarette and gives stamp to every one of it.

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Figure 4.5 Cartoner

Cartoner machine receive stamped cigarette packs and wrapped in 10 of it into one

bundle.

Figure 4.6 Case Packer

Case packer receive bundles of cigarette pack and then store it into one box.

4.1.1 Material used in Packer Machine

Materials information are provided as additional information to make it easier to

understand the future explanation as it might be related to the problem. The materials

which can be seen in the table 4.1, are the material for the packer machine in which

this research will put concern on.

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Table 4.1 Material Information

Image Information

Cigarette

The formula-fed tobacco and a filter are then wrapped in

tipping paper and cigarette paper

Aluminium Foil / Inner Liner

Material that serves to wrap the cigarette and to maintain

the texture or aroma of cigarette from the influence of the

outside environment

Inner Frame

Material that serves to protect the cigarette from impact or

damage. If the cigarette produced has a menthol aroma,

then the aroma comes from the inner frame

Self Adhesive Label

Material that serves as a cigarette protector when the pack

is about to open and close, keep the flavor and cleanliness

of the filter cigarette

Blank (etiket)

Material that serves as a packaging to protect products and

as a means for delivery of product brand (Logo)

Tear Tape Pack

Material that serves to facilitate open OPP pack on the

product

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4.2 Flow Process

The flow process of product A describe in symbols and represent the processing

activities. The figure below will explain the process of making product A. The

flowchart shown in visual will make the process can easily be understood rather than

explaining the whole process in sentences.

Figure 4.7 Flow Process of Product A

In the figure 4.7 from maker machine until case packer machine, all process has two

output which are good product and reject product. Reject product can be found start

from maker product. All rejected products from each machine, will be send to ripping

machine to get the remaining that still can be process and then send again to the primary

process.

4.3 Machines Information

As can be seen in the figure 4.7, there are five machines in the production line that

involves in making finished product of product A. Since each machines have a different

Start

Primary Process

Maker (production)

Packer

Cellophaner

Cartoner

Case packer

Finished Goods

Delivery

Warehouse

End

Ripping machine

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quantity of output, it also has a different machine speed. Table 4.2 below shows the

machine speed of each machine.

Table 4.2 Machine’s Speed

Machine Speed

Maker 7500 cpm

Packer 370 ppm

Cellophaner 365 ppm

Case Packer 36 cspm

Cartoner 1 bpm

Based on table 4.2, maker machine has speed of 7500 cigarettes per minute (cpm),

packer has speed of 370 pack per minute (ppm), cellophaner has speed of 365 pack per

minute (ppm), case packer has speed of 36 case per minute (cspm) and cartoner has

speed of 1 box per minute (bpm). Because the output of each machine has different

unit, it needs to be equalized to make it easier later when constructing a current value

stream map (CVSM). Basically, packer, cellophaner, case packer and cartoner will be

convert into same unit as maker. Maker machine output is in cigarette sticks, so the

other machine unit should be in cigarette sticks too. Table 4.3 below shows the amount

of unit that should be produced by each machine to be equal to maker machine that

produced 5,000 cigarette sticks.

Table 4.3 Output quantity to be equal to Maker

Machine Unit In sticks

Maker 5,000 5,000 sticks

Packer 250 5,000 sticks

Cellophaner 250 5,000 sticks

Case Packer 25 5,000 sticks

Cartoner 1 5,000 sticks

From the table 4.3 in the previous page, it was found that 250 units produced by the

packer will be equal to 5,000 sticks produced by the maker and same goes with

cellophaner machine. 25 units that produced by case packer will be equal to 5,000 sticks

produced by the maker also. Last, for cartoner, it should produce 1 unit to get equal

with maker.

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4.4 Current Value Stream Map

To give a description of a current situation in the production line, Value Stream

Mapping is used. The following value stream mapping consist of all information that

was obtained during the research. The information obtained from the actual condition

in the production line of product A. Because the entire production line has a very fast

speed, the cycle time calculation of product A cannot be calculated per stick as the

speed of the maker machine itself is 7,500 cpm (cigarette per minute), the calculation

of the cycle time will be count per five thousand (5,000) sticks. The next machine will

follow the number of the maker machine. The finished product from case packer is one

box contain of 250 pack that has 5,000 amount of cigarette sticks. So, it is fair to

calculate cycle time per 5,000 cigarette sticks.

In creating value stream map, the data of production is taken for 40 shifts in a normal

condition. Each shift has an available production time of 450 minutes. For the

calculation of uptime in each machine, the OEE formula is used. OEE calculated with

three factors that involves in it which are availability, performance and quality. To

calculate OEE, availability, performance and quality factors needs to be find first.

Below is the example on how to calculate OEE, it based on the shift number 1 in the

appendix 2. The calculation shows the OEE score of packer machine in the current

condition.

Availability is the total time available for the machine after it reduced by machine’s

downtime. To find machine’s availability, equation (2-1) is used. t

𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦 =𝑃𝑙𝑎𝑛𝑛𝑒𝑑 𝑃𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛 𝑇𝑖𝑚𝑒 − 𝐷𝑜𝑤𝑛𝑡𝑖𝑚𝑒

𝑃𝑙𝑎𝑛𝑛𝑒𝑑 𝑃𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛 𝑇𝑖𝑚𝑒× 100%

𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦 =450 𝑚𝑖𝑛 − 55 𝑚𝑖𝑛

450 𝑚𝑖𝑛× 100%

𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦 = 87.8%

Performance can be calculated using equation (2-2).

𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 =𝐴𝑐𝑡𝑢𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡

𝐼𝑑𝑒𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡× 100%

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𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 =133,023

146,150 × 100%

𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 = 91.02%

Quality point out the percentage of good product compares to total production. The

equation (2-3) is used.

𝑄𝑢𝑎𝑙𝑖𝑡𝑦 =𝐺𝑜𝑜𝑑 𝐶𝑜𝑢𝑛𝑡

𝑇𝑜𝑡𝑎𝑙 𝐶𝑜𝑢𝑛𝑡× 100%

𝑄𝑢𝑎𝑙𝑖𝑡𝑦 =131,671

133,023× 100%

𝑄𝑢𝑎𝑙𝑖𝑡𝑦 = 99.0%

After availability, performance and quality factors has been calculated, the OEE of the

machine can be find by multiplying these three factors. Equation (2-4) is used as can

be seen below:

𝑂𝐸𝐸 (𝑃𝑎𝑐𝑘𝑒𝑟) = 𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦 × 𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 × 𝑄𝑢𝑎𝑙𝑖𝑡𝑦

𝑂𝐸𝐸 = 87.8% × 91.02% × 99.0%

𝑂𝐸𝐸 = 79.1%

For the calculation of cycle time in each machine, the actual design speed of each

machine must be calculated first. In PT.ZZZ, machine’s design speed is not always

stable, since the machine experience many stops and the machine itself is not in good

condition. All the machines has its own design speed. For example, packer machine

has a run rate of 370 ppm. However, by seeing the output and its operation time that

has been reduce by downtime, the overall design speed within a shift might not the

same as its ideal design speed. Thus the actual design speed needs to be calculated.

After actual design speed is obtained, the cycle time can be calculated by dividing the

unit produce with its design speed. Design speed is calculated using the equation (2-5).

The example of the calculation is:

𝐴𝑐𝑡𝑢𝑎𝑙 𝐷𝑒𝑠𝑖𝑔𝑛 𝑆𝑝𝑒𝑒𝑑 (𝑃𝑎𝑐𝑘𝑒𝑟) =𝐴𝑐𝑡𝑢𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡

𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛 𝑡𝑖𝑚𝑒

𝐴𝑐𝑡𝑢𝑎𝑙 𝐷𝑒𝑠𝑖𝑔𝑛 𝑆𝑝𝑒𝑒𝑑 (𝑃𝑎𝑐𝑘𝑒𝑟) =133,023 𝑝𝑎𝑐𝑘

395 𝑚𝑖𝑛

𝐴𝑐𝑡𝑢𝑎𝑙 𝐷𝑒𝑠𝑖𝑔𝑛 𝑆𝑝𝑒𝑒𝑑 (𝑃𝑎𝑐𝑘𝑒𝑟) = 336.7 𝑝𝑝𝑚

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Cycle time of packer machine is judged by how long does the machine takes to produce

5,000 cigarette sticks. Output of the packer machine is 1 wrapped pack which contain

20 cigarette sticks. So for packer machine, 250 units of packs is equal to 5,000 cigarette

sticks. Cycle time used the equation (2-6).

𝐶𝑦𝑐𝑙𝑒 𝑡𝑖𝑚𝑒 (𝑃𝑎𝑐𝑘𝑒𝑟) =5,000 𝑠𝑡𝑖𝑐𝑘𝑠

𝐴𝑐𝑡𝑢𝑎𝑙 𝐷𝑒𝑠𝑖𝑔𝑛 𝑆𝑝𝑒𝑒𝑑

𝐶𝑦𝑐𝑙𝑒 𝑡𝑖𝑚𝑒 (𝑃𝑎𝑐𝑘𝑒𝑟) =250 𝑝𝑎𝑐𝑘

336.7 𝑝𝑝𝑚

𝐶𝑦𝑐𝑙𝑒 𝑡𝑖𝑚𝑒 (𝑃𝑎𝑐𝑘𝑒𝑟) = 0.74 𝑚𝑖𝑛

So, to produce as equal to 5,000 cigarette stick, packer need to produce 250 unit pack.

In one of the shift, the cycle time of packer machine per 250 packs is 0.74 min.

For defect rate, the calculation is by dividing the reject piece with the actual output

from the machine. To calculate the defect rate, equation (2-7) is used. The example of

calculation can be seen in the next page.

𝐷𝑒𝑓𝑒𝑐𝑡 𝑟𝑎𝑡𝑒 (𝑃𝑎𝑐𝑘𝑒𝑟) =𝑅𝑒𝑗𝑒𝑐𝑡 𝑝𝑖𝑒𝑐𝑒𝑠

𝐴𝑐𝑡𝑢𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡× 100%

𝐷𝑒𝑓𝑒𝑐𝑡 𝑟𝑎𝑡𝑒 (𝑃𝑎𝑐𝑘𝑒𝑟) =133,023

1,352× 100%

𝐷𝑒𝑓𝑒𝑐𝑡 𝑟𝑎𝑡𝑒 (𝑃𝑎𝑐𝑘𝑒𝑟) = 1.02%

The complete calculation of uptime, (OEE), cycle time and defect percentage of each

machine can be seen in appendix 1-5. In addition, the production line consists of 3

operators and 2 assistants, daily production target is 700 box, it works in 3 shifts and

machine break for 30 minutes in each shift. OEE, cycle time and defect rate shown in

the mapping are the average in 40 shifts of operation in normal condition.

After the calculation completed, next step is to input it into data table below each

process. From the following value stream mapping, major problem can be detected and

room for improvement could be defined easier as the map shows the details of

information in each process of the production. The Current Value Stream Map can be

seen in the next page.

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Maker Packer Cellophaner Case PackerCartoner

Production Scheduler

Primary Process

Sales & Marketing

CT: 0.61 min

Uptime: 69%

Defect: 0.44%

3 shift

CT: 0.79 min

Uptime: 68%

Defect: 1.4%

3 shift

CT: 0.90 min

Uptime: 63.5%

Defect: 0.36%

3 shift

CT: 0.89 Min

Uptime: 63.5%

Defect: 0.72%

3 shift

CT: 1.91 min

Uptime: 48.9%

Defect: 4.1%

3 shift

Warehouse

CustomerTim

Leader

Daily Daily Daily Daily Daily

Weekly Order

1 Operator 1 Operator 1 Operator 1 Assistant1 Assistant

0.61 min

2.53 min

0.79 min 0.90 min 0.89 min 1.91 min

0.42 min 0.05 min 1 min 15 minLead time = 24.1 min

Value added = 5.1 min

1 shift: 8 hrs

Break: 30 min

Available time: 450 min

Figure 4.8 Current Value Stream Map (CVSM)

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After seeing the Current Value Stream Map (CVSM) in the previous page, some wastes

are identified and possibilities of improvements are obtained. Below are the lists of

what were found after seeing the CVSM:

High defect rate. As can be seen in the map, in the case packer process, there is

4.1% rate of defect. Compare to the other processes, case packer machine gives

the highest defect rate in the entire value stream. This situation indicates that the

case packer process needs to be examine in order to reduce the defect rate in it.

Low Uptime. It indicates high downtime which causes excessive waiting waste.

Based on OEE calculation, the Current Value Stream Map (CVSM), tells that all

the process in the entire production line of product A had an uptime below 70%.

The worst uptime once again, found in the case packer machine which only has

48.9%. The company has target of 80% uptime. Seeing the current condition, it

can be say that the uptime percentage of all the process are really bad and should

be taken care of. However, to deal with all the uptime in each process would

consume lot of time for the research. This research will only concern on increasing

the uptime of the certain process to boost all other process’s uptime as well.

The machines in the production line of product A actually cannot run if the

previous machine is stopped. It is because the machines are waiting the work in

process from previous machine. So all the machines are linked. Packer machine

however, did not stop if the maker machine stop. It is caused by there is tray

machine that already load with the output of maker machine which always ready

to supply the packer machine whenever the maker machine had problem. Still, it

only applies in Maker-packer machine. All the machine after packer will stopped

if the packer stopped because it has to wait. Waiting then cause the machine uptime

becomes low. Based on this situation, it can be concluded that the packer machine

is the major cause that in the next machines or processes, the uptime are also low.

Thus, increasing the uptime of the packer machine will surely affect and gives a

good impact to the uptime of every process after it.

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After the waste are identified, next step is to check whether the cycle time for each

process is acceptable or not. To know this, the calculation of takt time would help to

determine it. TAKT time is the maximum acceptable time to meet the demand of the

customers. As it were, TAKT Time is the speed with which an item or product should

be made so as to fulfill the requirements of the customers. The cycle time is considered

acceptable if it is below the takt time. Otherwise the cycle time should be reduced

below the takt time as well because cycle time that exceed the takt time is not

acceptable. Takt time calculation uses the equation (2-7) stated in chapter 2. The

calculation is as follows:

𝑇𝑎𝑘𝑡 𝑡𝑖𝑚𝑒 = 𝑎𝑣𝑎𝑖𝑙𝑎𝑏𝑙𝑒 𝑡𝑖𝑚𝑒

𝑑𝑎𝑖𝑙𝑦 𝑑𝑒𝑚𝑎𝑛𝑑

= 7.5 ℎ𝑜𝑢𝑟𝑠 × 3 𝑠ℎ𝑖𝑓𝑡 × 60 𝑚𝑖𝑛𝑢𝑡𝑒𝑠

700 𝑏𝑜𝑥

= 1.92 𝑚𝑖𝑛

The comparison of each cycle time and the takt time can be seen in the graph below:

Figure 4.9 Takt time vs Cycle time graph

As it all shown in the graph, there is no cycle time of a process that exceed the takt

time. So, there will be no problem with the cycle time.

0

0.5

1

1.5

2

2.5

Maker Packer Cellophaner Cartoner Case Packer

TAKT time vs Cycle time

Cycle Time (min) Takt Time (min)

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Considering with the limited time, from the two problems encountered (defect and

uptime), there will only be one problem on the production line of product A which is

preferred to be completed. From the results of discussions with operators and

mechanics, overcoming or increasing uptime on the packer machine is the main choice

compared to overcome the defect on the case packer machine. This is because if there

is an increase of uptime on the packer machine, waiting time on the next machine will

decrease. When waiting time is decreased, uptime on the machine after packer

(cellophaner, cartoner and case packer) is expected to increase. Increasing uptime

means having to deal with downtime problem. In PT.ZZZ, minor stops has the highest

contribution for downtime.

4.5 DMAIC implementation

As this research aims to find out and eliminate the dominant waste that exist in the

production line of product A, the DMAIC methodology with the help of lean tools will

be used.

4.5.1 Define

Define is the initial phase in the DMAIC method. As it was identified in the current

value stream map, uptime of machine is low because of too many downtime occurred.

Downtime occurrences create so much time loss and make the production has to wait.

Out of many causes of machine’s downtime, minor stop is the most often problem to

happen.

In this first phase, the project charter will be made in order to define the project, goals,

team members and the duration of the project. It also serves as a clear direction and

focus for the team about goals to be achieved in the project. The project charter can be

seen in the table 4.4 in the next page:

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Table 4.4 Project charter

Project Title Minimizing waste in Cigarette Production machine

(Packer machine)

Department Secondary Process

Analyzed process Cigarette production

Business Case Problem/Opportunity Statement

Minor stop is a condition where the machine stops

caused by the state of the material, something happens

to the machine or the fault of the operator in operating

the machine. It is happened mostly in the packer

machine. The occurrences of a minor stop that too

often can lead to high downtime waste that leads to

low production performance and uptime also damage

to parts on the machine that breakdown cannot be

avoided. If the improvement is not done, the frequent

occurrence of minor stop will affect the time of

production up to the condition that the daily demand

cannot be fulfill.

Of all machines on the production

line, the packer machine raises the

minor stop most often. The entire

machine after the packer machine

will stop when the packer machine

is stopped. By overcoming minor

stop problems in the packer

machine, downtime waste can be

reduced so performance increases

as well as whole machine

afterwards. Current uptime (OEE)

packer machine still below

company standard which is 80%.

Goal Statement Project Scope

Reduce the occurrence of minor stop on the packer

machine so that machine’s uptime (based on OEE

calculation) increased to 80%.

Only in production of product A,

Secondary process and in Packer

machine.

Team Member Project Timeline

Name Department Key Milestone Target Date Revised

Date

Trainer Technical Training Project start date Oct-17

Mechanic Operations Define Nov-17

Operator 1 Operations Measure Dec-17

Operator 2 Operations Analyze Dec-17

Author - Improve Jan-18

Control Feb-18

Completion date Feb-18

After the project charter completed, the define phase then continue. In defining which

minor stop to be analyze, the six big losses data are collected from the production line.

Six big losses percentage can be seen in Table 4.5 in the next page.

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Table 4.5 Six big losses percentage in the Production line

Six big losses Total time losses (min) Percentage

Breakdowns 1,993.8 10.2%

Planned downtimes 3,180.1 16.3%

Idling and Minor stop 9,104.3 46.7%

Speed loss 4,427.5 22.7%

Production rejects 463.4 2.4%

Reject start/stop 308.8 1.6%

Total 19,477.90 100%

Table 4.5 shows the amount of minutes spend in all of the category of six big losses.

The six big losses are the average historical data. As it is stated in the chapter two, the

six big losses in the table can be categorized for three value that contribute to OEE.

Breakdown and planned downtimes affect the availability, minor stops and speed loss

to machine performance and the both reject category affect the quality. For minor stop

however, Abdus Samad (2012) also categorized the idling and minor stop into the

availability as well. It might because when there are too many idling and minor stops

that occurred, the time consumed to fix those small problems will result in a big number

if the all the minor stops are combined. It also can be seen in the table that in fact, in

the last two months of production, idling and minor stops shows the highest time losses

about 9,104.3 minutes, followed by the speed loss 4,427.5 minutes and the planned

downtime 3,180.1 minutes.

To make it more clear, from the six big losses above, the Pareto diagram can be drawn

to show the obvious influence of those six big losses to the machine effectiveness. In

the Pareto diagram, idling and minor stops loss is the main factor that cause the OEE

score of the machine low.

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Figure 4.10 Pareto Diagram of six big losses

In PT. ZZZ, more than 10 minutes reparation is consider breakdown. However, idling

and minor stops that did not get serious attention could lead to breakdowns. In the

previous 2 months, figure 4.10 shows that over 80% of six big losses have come from

minor stop, speed losses and planned downtime. Among the three big losses, the minor

stop has the highest percentage of 46.7%. As already known, speed losses affect the

percentage of performance in OEE along with minor stop. The information obtained

from mechanics that, by fixing the causes of minor stop appearances, it is certain that

speed losses will also decrease. It is because the speed losses usually occur caused by

the condition that also has the potential to bring up a minor stop. While for planned

downtime, significant change cannot be made as it is a fix schedule for the machine.

As it tells in the Pareto chart, idling and minor stop gave the biggest time lost for the

packer machine. So idling and minor stop will then be the focus to get the

improvements. According to the historical performance, there are some minor stop that

has highest rate of occurrences. However, the minor stop that will be analyze will be

Idling

and

Minor

stop

Speed

loss

Planne

d

downti

mes

Breakd

owns

Product

ion

rejects

Reject

start/sto

p

Total time losses (min) 9,104.3 4,427.5 3,180.1 1,993.8 463.4 308.8

Cummulative 46.7% 69.5% 85.8% 96.0% 98.4% 100.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

-

1,000.0

2,000.0

3,000.0

4,000.0

5,000.0

6,000.0

7,000.0

8,000.0

9,000.0

10,000.0

MU

NIT

ES

Six Big Losses

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limited only for six minor stops. The six minor stop with the highest rate of occurrences

can be seen in the table 4.6 below.

Table 4.6 six minor stop

No Minor Stops

1 CH Tear Tape Missing

2 Inner Frame Absence

3 Packet hopper: open/jam

4 Sheet misaligned on the transport belt f1/f2

5 CH Spider; Packed out of position

6 No Blank on transport belt

The explanation of the six chosen minor stops are given.

1. CH Tear tape missing is minor stop that indicates by the sensor which detect

the tear tape, machine stop will be directly initiate when the sensor did not

detect the tape.

2. Inner frame absence indicates by sensor 20B1638 which detects the existence

of inner frame pieces in the inner frame pocket, machine stop will be directly

initiate when the sensor did not detect inner frame.

3. Packet hopper: open/jam. Occurs when the packet on the hopper unit is open or

cannot flow normally (buildup) to the next process. Machine will stop will be

initiate immediately.

4. Sheet misaligned on the transport belt F1/F2. Occurs when sensor 20B3230 and

20B3231 detected that the foil sheet is not in the alignment position to meet

with cigarette bundle. When it happened, machine stop is initiated.

5. CH spider, packed out of position, is a minor stop initiated when the sensor in

the machine detected the packed is not in center position.

6. No blank on transport belt is minor stop that initiates when sensor 20B4959 did

not detect the blank presence.

As it is stated in the project charter, the packer machine is the main concern of this

project. All the six minor stop with the highest occurrence are also from the packer

machine. In the production line of product A, machines after packer machine is linked

to packer machine. It means, all the machine after packer will stop if the packer

stopped. All machine has to wait if the packer machine stopped. Waiting then cause

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the machines uptime becomes low. Based on this situation, it can be said that the packer

machine is the major cause that in the next machine or process, the uptime is low. Thus,

increasing the uptime of the packer machine will surely affect and gives a good impact

to the uptime of every process after it.

The minor stops in the packer are identified. The six minor stop from table 4.6 will

then proceed to measure phase to know its current situations. With the minor stops as

the specific problem to improve, target of improvements is generated. The target is to

analyze what are the causes of minor stops occurrences in packer machine and what

are possible solutions to overcome it. By overcome the minor stop, the uptime of packer

machine is expected to increase so it can fulfil the company target.

4.5.2 Measure

The second phase of DMAIC is Measure. Measurement of the actual current condition

of occurrences of the minor stops are provide so that it can be compared with the

measurement after implementations, this later will tell if the improvements bring in the

desired result. However, as it an individual project of the author, not all improvement

can be directly implemented in the production line of product A.

For measurement, historical minor stop data are collected. Although the minor stop

data is the overall production line data, almost all minor stops that often appear are

minor stop belonging to the packer machine. So the minor data stop production line

can be used as reference for minor stop packer machine. In the next page, the Table 4.7

shows the list of minor stops that happen in the packer machine in minutes in the

production of product A.

Table 4.7 Minor stops in the production line

No Minor Stops Min Percentage

1 Service button pressed 1,361 14.9%

2 CH Tear Tape Missing 1,096 12.0%

3 Inner Frame Absence 1,064 11.7%

4 Packet hopper: open/jam 981 10.8%

5 Sheet misaligned on the transport belt f1/f2 935 10.3%

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Table 4.7 Minor stops in the production line (continued)

No Minor Stops Min Percentage

6 CH Spider; Packed out of position 931 10.2%

7 No Blank on transport belt 901 9.9%

8 Blank absence at exit belt entry 321 3.5%

9 Undesired splice presence 225 2.5%

10 Others 1,289 14.2%

9,104 100.0%

Table 4.7 showed the minor stop that occurred in the packer machine. Number 1-7

covered 79% of the minutes spent to dealt with the minor stop. However, the service

button pressed is actually a preventive step taken by the operator consciously when

they realize something is wrong with the machine. For example, the operator sees an

undue material on the machine or when the operator realizes that the adjustment part is

starting to loose. Then, the service button will be pressed and the machine will stop.

Operator may also press the service button if he detects a glitch that can be seen directly

which potentially leads to a minor stop itself. It is the reason why service button pressed

is not included to get to the analyze phase.

For minor stop from number 8 to number 21, the consumed time are somewhat distant

with number 2 to number 7. So, the minor stop that will be analyzed are only from

number 2-7 as it is already state in the define phase.

4.5.3 Analyze

After the measure phase, the next step is analyze. In this step, the selected minor stops

will be analyze to find out what is/are the root cause which cause the machine stops.

The minor stops will be analyzed using the fault tree analysis. In generating the fault

tree, the discussion with operator and mechanic are required. Discussion start by asking

why all the minor stops occurred, what are the effect of failure and continue to until the

root cause are identified. After observing and conduct discussion with operator and

mechanic in the respective production line, the minor stops might have some

similarities in its cause. The fault tree can be seen in the next page.

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Downtime in

Packer Machine

CH tear tape missing Inner frame absencePacket hopper: open/

jam

Sheet misaligned on

the transport belt

CH spider: packed out

of position

No blank on transport

belt

Tear tape not on

track

Slicer inner frame

settingTear tape reject

Nozzle, guide,

drying belt are

dirty

Foil sheet not

parallel

Suction power

reduced

Blank undetected

by sensor

Guide roller

tear tape dirty

Guide roller

misposition

Slicer

mispositionInner liner

misposition

Choke on

vacuum

Inner frame not

detected

Transfer inner

frame dirty

Cover inner

frame

misplacedGlue bleed out

Improper

folding

Foil sheet messy

Improper inner

liner cut

Vacuum release

too soon

Blank

arrangement not

tidy

Figure 4.11 Fault tree analysis of downtime in packer machine

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47

4.5.3.1 Failure Mode and Effect Analysis

After the root cause are identified using fault tree diagram, FMEA chosen is then used.

FMEA is a method used to determine which problem that is more dominant that should

be the focus to be addressed. As the Fault tree has shown, the information in it can be

used to create FMEA table. Before continue to assess the severity, occurrence and

detection to find the Risk Priority Number (RPN) in each problem, identifying the

potential minor stops in the packer machine should be done. The potential downtime

are:

Table 4.8 Minor Stops

No Minor Stops Occurrences

1 CH Tear Tape Missing 363

2 Inner Frame Absence 374

3 Packet hopper: open/jam 294

4 Sheet misaligned on the transport belt f1/f2 304

5 CH Spider; Packed out of position 247

6 No Blank on transport belt 328

From the fault tree shown on the previous page, it can be seen that the lowest part of

the fault tree is the root cause causing the emergence of a minor stop. Referring to

FMEA, the root cause of the fault tree can be interpreted as the cause of failure of the

minor stop that appears. This root cause will be an occurrence scale to judge how often

it appears. Furthermore, from the cause of failure, the impact of the error arises. It turns

out before it ends up being a minor stop, root cause will cause effect of failure first

before reaching minor stop. Therefore, the severity scale is done at those level which

is level 2 of the fault tree instead of level 1. Scale for detection is done at level 1 of the

fault tree.

To give the scaling of severity, occurrence and detection, the data is taken from system

and through assessing it with the operator and mechanic of the packer also. The scale

that will be used is from 1 to 10 based on what has been explained in the Chapter II of

this research. For minor stops, operator is the most reliable source as they are the one

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48

who witness anything that happen in the machine. As for support, the scale that has

given by the operator was also check by the mechanic.

4.5.3.2 Severity

All the minor stops that are mostly occur in the packer machine has been identified.

The next step is to identify the potential effect(s) of failure. Based on the potential

effect(s) of failure, the assessment of severity will be done to each of the failure.

For severity assessments, experienced operators gives the score based on how much

time spend to performed the reparation when a minor stop occurs. It later will also be

check by mechanic. So, the more serious the effect of failure, the longer the reparation

time is needed. Based on the discussion, scale 1 means severity can be quickly

overcome and only takes below 1 minutes to solve. Scale 2, 3, 4 are given when the

reparation only took below 2 minutes. Then, scale 5, 6 are for the reparation that takes

1 until 2 minutes. For 7, 8, 9 means severity is overcome in a longer period of time and

takes 2 to 3 minutes of reparation. Last, severity scale of 10 is for reparation that takes

above 4 minutes to deal. For example, minor stop reparation that often took longest

time to deal is suction power reduced, where the operator requires mechanical

assistance to check and open the machine which handling time is more than 3 minutes.

Thus, the longer the minor stop fix is made, the greater the severity scale is given.

Table 4.9 Scaling of severity

No Failure Mode Potential Effect(s) of Failure Severity

1 CH tear tape missing Tear tape reject 6

Tear tape not on track 7

2 Inner frame absence Slicer inner frame setting 3

Inner frame not detected 5

3 Packet hopper: open/jam Nozzle, guide, drying belt are dirty 8

4 Sheet misaligned on the transport

belt

Foil sheet not parallel 7

Foil sheet messy 6

5 CH spider: packed out of position Suction power reduced 9

6 No blank on transport belt Blank undetected by sensor 5

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As it was also showed in the fault tree, some of the failure mode could came from more

than one potential effect of failure. From table 4.9, it shows that the potential effect of

failure Suction power reduced have the highest severity scale which is 9. It then

followed by Nozzle, guide, drying belt are dirty with severity scale of 8. The nozzle, guide

and drying belt are often cover with dirt and glue. To clean the dirt is easy, operator

only use air gun. However, when it covered by glue, it takes time to clean it. Then, tear

tape not on track and foil sheet not parallel with the severity scale 7. The third potential

effect of failure is tear tape reject and foil sheet messy has severity scale of 6. Potential

effect of failure Inner frame not detected and Blank undetected by sensor has severity

scale of 5. Last, the lowest severity scale for the potential effect(s) of failure is 3 which

is possessed by Slicer inner frame setting.

4.5.3.3 Occurrence

Occurrence scaling can be judged by how often the potential cause of failure occurred.

Occurrence scaling of the potential cause of failure can be seen in the table 4.10 below.

For the occurrence scaling, operator and mechanic scale it by data of the failure mode

occurrence itself. However, some failure mode has more than one cause of failure.

Table 4.10 Scaling of Occurence

No Failure Mode Frequency Potential Cause(s) of

Failure Occurrence

1 CH tear tape missing 363 Guide roller tear tape dirty 7

Guide roller misposition 8

2 Inner frame absence 374

Slicer misposition 5

Transfer inner frame dirty 7

Cover inner frame misplaced 7

3 Packet hopper: open/jam 294 Glue bleed out 6

Improper folding 7

4 Sheet misaligned on the

transport belt 304

Inner liner misposition 7

Improper inner liner cut 8

5 CH spider: packed out

of position 247 Choke on vacuum 9

6 No blank on transport

belt 328

Vacuum release too soon 7

Blank arrangement not tidy 5

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For the occurrence, scale used is from 1 to 10. Scale 1 means that the cause of failure

is rarely to happen while the scale 10 indicates that the cause of failure happened very

often. Table 4.10 shows there are potential 12 root causes leads to minor stops/failure

mode. The frequency of 6 minor stops are shown also to support the occurrence scaling.

From table 4.10, Choke on vacuum has the highest occurrence rate which is 9. Guide

roller misposition and Improper inner liner cut has the same occurrence rate of 8. The

guide roller tear tape dirty, transfer inner frame dirty, cover inner frame misplaced,

improper folding, inner liner misposition and vacuum release too soon also has the

same occurrence rate of 7. Glue bleed out has the occurrence rate of 6. Last, the lowest

occurrence rate score is 5 which are the scoring for Slicer misposition and Blank

arrangement not tidy

4.5.3.4 Detection

Assessment of detection in FMEA aims to determine the possibility of process control

undertaken to detect the next mode of failure, so that the assessment is done on the

ability to control the process to prevent the occurrence of the machine stops functioning

or machine breakdown. In other words, scaling for detection is based on the prevention

of failure mode. The used scale for detection rating is 1 to 10. Scale 1 means that the

current control for prevention is almost certain to detect while scale 10 means almost

impossible to detect. Scaling for detection can be seen in the Table 4.11 below.

Table 4.11 Scaling of detection

No Potential Failure

Mode Current controls, Prevention

Level of

Effectiveness Detection

1 CH tear tape missing Cleaning sensor 3S255 Low 6

2 Inner frame absence Cleaning vacuum chamber Moderately

high 4

3 Packet hopper:

open/jam

Adjust fix folder and flap

folder. Cleaning nozzle, guide

and drying belt.

Slight 7

4 Sheet misaligned on

the transport belt Adjust inner liner blade setting Very slight 8

5 CH spider: packed out

of position Cleaning vacuum channel High 3

6 No blank on transport

belt

Material preparation, Operator

awareness High 3

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Scaling of detection in the table 4.11 shows that there are some potential failure mode

that its current control considered as high with scale of 3. The high/effective current

controls are for CH spider: packed out of position and no blank on transport belt which

has scale of 3. Inner frame absence has detection scale of 4 which is moderately high.

Lastly, there are three potential failure mode that its detection level are not good enough

which are CH tear tape missing, packed hopper: open/jam and sheet misaligned on the

transport belt with the detection scale of 6, 7 and 8 respectively.

After the scaling for severity, occurrence and detection are made, it then continue to

the next step which is to calculate the Risk Priority Number (RPN).

4.5.3.5 Risk Priority Number (RPN)

After rate of severity, occurrence and detection for each potential failure mode has been

rate, the RPN can be calculated using the equation (2-8):

𝑅𝑃𝑁 = 𝑆 × 𝑂 × 𝐷

The minimum and maximum score for RPN are 1 and 1000 respectively. Those score

will be the limit of RPN. Therefore, the RPN score for each failure mode are:

1. CH tear tape missing has severity scale of 6, occurrence 7 and detection 6 for

the potential effect of failure for tear tape rejection which leads to the RPN

score of 252. For tear tape not on track, the severity scale is 7, occurrence scale

of 8 and detection scale of 6. The RPN for the second potential effect of failure

is 336. With the two score combined, the RPN score for CH tear tape missing

is 588.

2. Inner frame absence, the slicer inner frame setting has the severity scale 3 and

its occurrence 5. For inner frame not detected, the severity scale is 5 and it has

two occurrence scale in which both are 7. The scale of detecting the failure

mode is 4. This failure mode has three RPN score. By summed up three RPN,

the total RPN score is 340 points.

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3. Packet hopper: Open/jam has scale for severity of 8. For its occurrence, it has

two score which are scale of 6 for glue bleed out and scale of 7 for improper

folding. For detection, the scale of 7 is given. Then, for this failure mode, it

also has two RPN score which are 336 and 392. To get total score of RPN, two

score are summed up. Hence, this failure mode has the total RPN score of 728

points.

4. Sheet misaligned on the transport belt has two severity scale from foil sheet

not parallel and foil sheet messy which are scored 7 and 6 respectively. For its

occurrence scale, it also has two score which are 7 for inner liner misposition

and 8 for improper inner liner cut. Detection scale is 8. This failure mode also

has two RPN score which are 392 and 384. Both score are then summed up.

The total calculated RPN score is 776.

5. CH spider: packed out of position only has one severity scale which is 9. It

also only has one occurrence scale and one detection scale. Its occurrence scale

is 9 and detection scale is 3. The calculated RPN comes by multiply the

severity, occurrence and detection. The RPN score is 243 points.

6. No blank on transport belt has severity scale of 5. For its occurrence, this

failure mode has two scale that comes from two root causes which are 7 and 5

respectively. For detection of this failure mode, scale of 3 is given. It then leads

to its total RPN score of 180 points.

After the RPN calculated, FMEA score is completed for the six minor stop. It then

input to the FMEA table. Minor stop that has more than one RPN score, the RPN score

is summed up as it is already mention above. The FMEA result for minor stops in

packer machine can be seen in the table 4.12 in the next page.

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Table 4.12 FMEA for Packer Machine

No Potential Failure

Mode

Potential effect(s)

of Failure (S)

Potential Cause(s) of

Failure (O) Current Controls, Prevention (D) RPN Total RPN

1 CH tear tape

missing

Tear tape reject 6 Guide roller tear tape dirty 7 Cleaning sensor 3S255 and

guide roller 6

252

588 Tear tape not on

track 7

Guide roller misposition 8 336

2 Inner frame

absence

Slicer inner frame

setting 3

Slicer misposition 5

Cleaning vacuum chamber 4

60

340 Inner frame not

detected 5

Transfer inner frame dirty 7 140

Cover inner frame misplaced 7 140

3 Packet hopper:

open/jam

Nozzle, guide,

drying belt are

dirty

8

Glue bleed out 6 Adjust fix folder and flap folder.

Cleaning nozzle, guide and

drying belt.

7

336

728

Improper folding 7 392

4 Sheet misaligned

on the transport belt

Foil sheet not

parallel 7

Inner liner misposition 7

Adjust inner liner blade setting 8 392

776

Foil sheet messy 6 Improper inner liner cut 8 384

5 CH spider: packed

out of position

Suction power

reduced 9 Choke on vacuum 9 Cleaning vacuum channel 3 243 243

6 No blank on

transport belt

Blank undetected

by sensor 5

Vacuum release too soon 7 Material preparation, Operator

awareness 3

105 180

Blank arrangement not tidy 5 75

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Based on the data that has been analyze using FMEA method, the Risk priority number

(RPN) for each minor stop are found. RPN score is affected based on how much

influence the breakdown of the reliability of the machine seen from the time of the

machine failure (severity). In addition, the frequency of the machine experiencing a

stop caused by a particular failure mode also affects the RPN score of an occurrence

mode. Last is how the control or detection that has been done by the company against

the failure mode (detection). Whether the control and detection performed by the

company against the failure mode is effective or not. The minor stops (failure mode)

with the highest RPN to the lowest are then arranged in the table 4.13 below.

Table 4.13 RPN score for minor stops

Minor Stops RPN Cumm.

RPN Percentage

Cumm.

Percentage

Sheet misaligned on the

transport belt 776 776 27.2% 27.2%

Packet hopper: open/jam 728 1,504 25.5% 52.7%

CH tear tape missing 588 2,092 20.6% 73.3%

Inner frame absence 340 2,432 11.9% 85.2%

CH spider: packed out of

position 243 2,675 8.5% 93.7%

No blank on transport belt 180 2,855 6.3% 100.0%

Based on Table 4.13, Sheet misaligned on the transport belt, Packet hopper: Open/jam

and CH tear tape missing, shows RPN above 500 which can be consider as the main

failure mode that gave the highest contribute to time loss in the packer machine. Based

on the RPN score also, as it is stated in chapter II, Sheet misaligned on the transport

belt can be said significantly affected the OEE score in the current condition. Hence, if

the RPN of these six minor stop reduced, OEE is expected to increase.

Pareto diagram of minor stops (failure mode) can also be seen in the figure 4.12 to

clarify the RPN score from the table 4.13. Based on the table 4.13 and figure 4.12, the

impact of these three potential failure modes strongly affects the reliability of the

machine because 80% stops on the machine is caused by the three potential failure

modes. This situation indicates that the improvement should given more concern on

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those three potential failure mode, certainly without ignoring the other failure modes.

The improvement given will be based on the causes of failure that has been analyze

based on fault tree analysis and failure mode and effect analysis.

Figure 4.12 Pareto Diagram for RPN

4.5.4 Improve

After analyzing the root cause for each downtime with the Failure Mode and Effect

Analysis, the next step is to propose the improvement to overcome the root cause. The

purpose of the improvement is to eliminate the occurrence of the minor stop that has

been analyze, so that the overall equipment effectiveness of packer machine will

increase. Then, as the OEE calculation serve as valuation of machine’s uptime, an

increase from OEE itself can be interpreted as a decrease in downtime waste of the

packer machine. As the result of discussion with the mechanic, operator and also using

FMEA, improvements are provided.

Based on the RPN obtained through the FMEA method, the prioritized failure are

identified. Then, the proposed improvement to deal with failures that happened are

given. The proposed will be given to all of the minor stops. However, sheet misaligned

on the transport belt, CH tear tape missing, Packet hopper: open/jam are more

Sheetmisaligned on thetransport

belt

Packethopper:

open/jam

CH teartape

missing

Innerframe

absence

CHspider:packedout of

position

No blankon

transportbelt

RPN 776 728 588 340 243 180

Cumm. Percentage 27.2% 52.7% 73.3% 85.2% 93.7% 100.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

- 200 400 600 800

1,000 1,200 1,400 1,600 1,800 2,000 2,200 2,400 2,600 2,800 3,000

RPN Cumm. Percentage

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prioritized. The proposed improvement for these minor stops is because the failure is

highly affect the machine reliability as it occurs many times during the production

process. Proposed improvements given will base on the causes of the failure that has

been stated before in the FTA and FMEA is shown at table 4.14.

Table 4.14 Proposed improvement for Minor stops

No

Potential

Failure

Mode

Potential

Cause(s) of

Failure

Proposed activity for improvement

1

Sheet

misaligned

on the

transport

belt

Inner liner

misposition

Need to check the transport belt and 2nd rake sealer

before the engine starts at the beginning of the shift.

Transport belt and 2nd rake sealer is very susceptible to

where the inner liner stuck, so when a minor stop occurs,

always check if there are inner liners. If the blade has

felt dull should be replaced. It is better to replace the

inner liner blade at the beginning of the shift.

Improper

inner liner

cut

2 Packet

hopper:

open/jam

Glue bleed

out

Perform cleaning sensor 20S8902 before running

machine that stop. Tooth on 2nd wheel also needs to be

cleaned to avoid folds in processed material.

Improper

folding

Fix folder and flap folder should be adjust to the right

position. Adding more task list specified in doing so

would help and the improper folding of the film can be

avoided.

3

CH tear

tape

missing

Guide roller

tear tape

dirty

Cleaning and adjusting the position of the tear tape

against the pack should be done to prevent dust or

cigarette particles contaminating the guide roller. The

operator should take samples periodically to check the

position of the tear tape pack.

Guide roller

misposition

Checking the axial guide roller position at the initial

distance (+ -38mm) from the bracket surface before

restarting the machine that has stop so that the tear tape

is always on its track. Then, make sure the 3S255 sensor

has been cleaned to keep detecting tear tape.

4 Inner frame

absence

Slicer

misposition

Check and cleaning the vacuum chamber periodically.

The slicer for inner frame should be check and adjust so

that the poor inner frame cut can be avoid. Transfer

inner frame

dirty

Cover inner

frame

misplaced

Mechanic should educate the operator to pay more

attention on the cover inner frame position and know if

it is installed correctly. Cleaning cover inner frame is

also needs to be done periodically.

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Table 4.14 Proposed improvement for Minor stops (continued)

No

Potential

Failure

Mode

Potential

Cause(s) of

Failure

Proposed activity for improvement

5 No blank on

transport belt

Vacuum

release too

soon

Doing the material check before input it to the

machine. Vacumm release adjustment should become

a consern also. It has to be check and set before starting

the machine and when the machine stops because of

other factors

Blank

arrangement

not tidy

For this matter, human factor is really important. The

operator should check and warn the helper when they

arrange the blank beside the packer machine.

6 CH spider:

packed out of

position

Choke on

vacuum

Check the vacuum channel every time the stops

happen. Check the belt infeed in the CH spider, make

sure that there is no particle or anything sticks on the

belt and the belt surface still rough. Replace the belt if

there is any part of it that has worn out.

After the improvements given, it then proposed in the production line. The proposed

improvement in the production is converted to Task Detail Sheet (TDS) as a standard

of the company and campaign on paper and warning/reminder sign placed in the

production line. The TDS module contains instructions and procedures for doing

something related to the machine. For example, cleaning machine instructions,

arrangements on specific parts of the machine, instructions for solving machine errors

(minor stop) and so on. The example of task detail and warning sign is can be seen in

the appendix 6-7. The prioritize minor stop will be given more concern of

improvements. For minor stop with high RPN, the improvement applied by adding

more instructions for cleaning and adjustment machine’s part in the task detail sheet.

Some of the improvement will also be a warning/reminder sign attached around the

production line. While for minor stop with smaller RPN, the improvements will be

bound to paper campaign, warning/reminder sign attached around the production line.

For all the improvements proposed, the action plan is created. The action plan is created

using 5Ws and 1H. This action plan answers what, why, where, when, who, and how

the improvement implemented in the production line. Table 4.15 in the next page shows

the action plan and it specific steps.

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Table 4.15 Action Plan 5W 1H

What

(action to be taken)

Why

(justification)

Where

(location) When

Who

(responsible)

How

(steps)

Add more adjustment instruction for transport belt and

2nd rake sealer in minor stop TDS and cleaning task

No detail for transport belt

and 2nd rake sealer

adjustment and cleaning task

Packer

Machine

Jan-

18

Technical

trainer

Discussed with mechanic and

operator

Add more instruction in TDS

Add Cleaning task for sensor 20S8902, tooth belt, fix

folder and flap folder adjustment.

Create a reminder sign and stick it near the machine as

a cleaning reminder

No cleaning taks for sensor

and toot belt yet

No warning/reminder sign

near the machine

No TDS yet for fix folder

and flap folder

Packer

machine

Jan-

18

Technical

trainer

Add more cleaning

instruction and additional

adjustment in TDS

create warning/reminder sign

Tear tape adjustment and cleaning task must be added

in task detail sheet. Reminder sign to tell operator to

take sample.

Initial distance of axial guide roller has to be check

every stops occurred. Add cleaning instruction for

sensor 3S255

No detailed task and cleaning

instruction for the respective

matters yet

Packer

Machine

Jan-

18

Technical

trainer

Discussed with mechanic and

operator

Add more instruction in TDS

Put visual instruction near the machine for a correct

installation of cover inner frame

Reminder sign to check and clean vacuum chamber

and cover inner frame

Not yet applied in the

machine area

Packer

Machine

Jan-

18

Technical

trainer

Discussed with mechanic to

create the visual instruction

Create reminder sign for material check and stick it

near material station

Add vacuum release adjustment on task detail

Helper are sometimes

unaware of the condition of

the material in which it is

prepared

Production

line

Jan-

18

Technical

trainer

Discussed with mechanic and

operator to create

warning/reminder sign and

add more instruction in task

detail sheet

Reminder sign for vacuum channel and belt infeed

check, also for belt surface

There is no

warning/reminder sign yet

for the specific matters

Production

line

Jan-

18

Technical

trainer

Discussed with mechanic and

operator to create

warning/reminder sign

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4.5.4.1 After improvements

The improvement applied in the end of January 2018 as an added task detail and

warning sign or paper campaign. The production line once again observed to gather the

data of after improvement. The data was taken in a normal condition which consist of

40 shifts. Then, the OEE score of packer machine are calculated once again the way it

was calculated before when creating the current value stream map in section 4.4 in this

chapter. As it was predicted, after the improvement are implemented, uptime (based on

OEE calculation) shows an improvement. The average of 40 shifts OEE shows the

score of 79%. If compared to the company standard it still below 80%. However, many

of the shifts data that was taken shows an OEE 80% or above if it was not calculated

as an average. The uptime improvements of packer machine can be seen in figure 4.10.

Figure 4.13 OEE of Packer Machine comparison

As Figure 4.13 shows, it improved by 11% after the research conducted. The detailed

calculation of OEE after improvements can be seen in the appendix 8-11. For

comparison of OEE for machines after packer, table 4.16 will shows the result.

Table 4.16 OEE of Machines after improvement (exclude maker)

Machines OEE

Before After

Packer 68.0% 79.8%

Cellophaner 63.5% 78.1%

Cartoner 63.5% 71.6%

Case Packer 48.9% 56.0%

To show it in details, future value stream map has been created and can be seen in the

figure 4.14 in the next page.

68%

79%

BEFORE AFTER

OEE before and after improvements

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60

Maker Packer Cellophaner Case PackerCartoner

Production Scheduler

Primary Process

Sales & Marketing

CT: 0.61 min

Uptime: 69.0%

Defect: 0.44%

3 shift

CT: 0.70 min

Uptime: 79.8%

Defect: 1.18%

3 shift

CT: 0.79 min

Uptime: 78.1%

Defect: 0.27%

3 shift

CT: 0.87 Min

Uptime: 71.6%

Defect: 0.50%

3 shift

CT: 1.58 min

Uptime: 56%

Defect: 3.5%

3 shift

Warehouse

CustomerTim

Leader

Daily Daily Daily Daily Daily

Weekly Order

1 Operator 1 Operator 1 Operator 1 Assistant1 Assistant

0.61 min

2.53 min

0.70 min 0.79 min 0.87 min 1.58 min

0.42 min 0.05 min 1 min 15 minLead time = 23.55 min

Value added = 4.55 min

1 shift: 8 hrs

Break: 30 min

Available time: 450 min

Figure 4.14 Future Value Stream Map (FVSM)

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Table 4.16 in the previous page shows that after improvements, all machine’s OEE

start from packer are increased. It means, waste of waiting from packer to case packer

machine are reduced and the downtime in the production line is decreased. Hence, the

uptime that are based on OEE calculation are increased. Figure 4.14 also shows the

detail improvement happened the production line. Total lead time in the production line

is reduced.

The minor stops data was also collect again to see any changes in the percentage and

wasted time. Table 4.17 shows the minor stops percentage after the improvements. The

data of minor stops time is within a month period.

Table 4.17 Minor stop in the production line (after)

No Minor Stops Min Percentage

1 Service button pressed 1,124 14.9%

2 Inner Frame Absence 812 10.8%

3 Empty pocket check: Undesired pocket 682 9.1%

4 CH Tear Tape Missing 647 8.6%

5 Upper packet flap jam 623 8.3%

6 Sheet misaligned on the transport belt f1/f2 589 7.8%

7 Packet hopper: open/jam 576 7.7%

8 No Blank on transport belt 462 6.1%

9 Foil splice check failure 412 5.5%

10 Others 1,596 21.2%

7,523 100.0%

It can be seen also that the amount of time wasted to deal with the minor stop was

reduced. As the total of minutes wasted before the improvement was 9,104 minutes. It

then reduced to 7,523 minutes. Last, the research will reach its final step which is

control.

4.5.5 Control

As the last phase of DMAIC, control phase aims to keep the improvements that have

been applied will always be applied and will not lost through time. This activity is done

because, if after the project is completed and no monitoring is given, the process will

slowly return to where it was before the project. It is critical to give track to the

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62

implementations, especially during the first months so we can get an idea if these

improvements are working. In this phase, control plan will be provided to support the

proposed improvement so that the same waste can be reduce. Control Plan will be in

form of control checklist and will be provided in appendix 12.

FMEA table also has been checked and rate by operator and mechanic with the new

RPN score for the minor stops. As can be seen in appendix 13, the new RPN score is

lower than the previous which indicates the increasing in machine’s uptime (based on

OEE calculation). With the FMEA table, it is expected to also help the production line

to maintain the improvement. FMEA table should be helpful later if there is any further

research regarding the minor stops. FMEA table are also provided in the appendix.

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CHAPTER V

CONCLUSIONS AND RECOMMENDATIONS

5.1 Conclusions

The objectives of this research in PT.ZZZ regarding waste elimination has been

achieved. Below are the conclusion gained after the research completed.

1. After Current value stream mapping of product A is made, it was found that all the

machines uptime (based in OEE calculation) was below the company standard of

80%. Packer machine however, were consider gave big contribution in low uptime

performance because when the packer machine stops, the whole next machine

cannot be operated. Low OEE happened when there are so many stops or

breakdowns occur in the machine.

2. To reduce waste in the production line, the most suitable method is lean six sigma.

Lean tools combine with six sigma steps of DMAIC gives a good support in order

to eliminate the current problem in the production line. The DMAIC then used to

analyze and identified the root cause of the problem. In define phase, value stream

mapping showed the detail condition of the production line. In analyzing the

problem, fault tree analysis(FTA) and fault mode and effect analysis(FMEA) are

used.

3. In purpose of waste elimination, the improvement given was proposed in the

production line and it was converted into form of task detail sheet for operator and

campaign on paper and warning sign. The improvements consist of keeping parts of

the machine which always caused the machine failure to be always clean and in fix

adjustment. Then, to support the given improvements, control plan is provided.

After the improvements are applied, it was proved to have improvements in the

production line. The Packer machine uptime increased by 11% from 68% to 79%

and almost reach the company target of 80% OEE. The improvements showed a

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good result since all the machine that rely on the packer machine are also get the

improvements in its uptime.

5.2 Recommendations

For further research in the future, some recommendations are given:

1. Build a strong leadership and commitment within the operators.

2. For the future project, breakdowns should become another concern after minor stops

as it is also has a big contribution in affecting OEE.

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REFERENCES

Ahire, Chandrajit., Relkar, Anand., Correlating Failure Mode and Effect Analysis

(FMEA) & Overall Equipment Effectiveness (OEE), Procedia Engineering Journal,

Vol:38. India. 2012.

Mahmood, K. Otto, T. Performance Evaluation by Using Overall Equipment

Effectiveness (OEE): An Analyzing Tool, International Conference on Innovative

Technologies Journal, Prague. 6th-8th September 2016.

Morgan, John. Bregnig-Jones, Martin. Lean Six Sigma for Dummies. Great Britain.

2012

Muthukumaran.Venkatachalapathy. Impact on integration of Lean Manufacturing and

Six Sigma in various applications – a review, IOSR Journal of Mechanical and Civil

Engineering, Vol:6, No. 1. India. 2013.

Najib, Halim. Choiri, Mochamad. Implementation of Lean Six Sigma to minimize

waste on Webb production process in PT Temprina Media Grafik Nganjuk, Jurnal

Rekayasa dan Manajemen Sistem Industri. Vol:2, No. 5. Malang. 2014.

Qualitydigest, Fault tree analysis and its common symbol, June 28, 2016.

[https://www.qualitydigest.com/inside/lean-article/062816-fault-tree-analysis-and-its-

common-symbols.html]. accessed February 5th, 2018.

Samad, Muhammad., Hossain, Rifat., Analysis of Performance by Overall Equipment

Effectiveness of the CNC Cutting Section of a Shipyard, ARPN Journal of Science and

Technology, Vol:2, No. 11. Bangladesh. 2012.

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APPENDICES

Appendix 1 Calculation Of OEE, Cycle time and defect rate of Maker (Before improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 111 339 7500 2,542,500 2,752,855 13,142 2,739,713 75.3% 108% 99.5% 81.2% 8120.52 0.62 0.48%

2 450 132 318 7500 2,385,000 2,598,982 11,855 2,587,127 70.7% 109% 99.5% 76.7% 8172.90 0.61 0.46%

3 450 132 318 7500 2,385,000 2,530,546 11,434 2,519,112 70.7% 106% 99.5% 74.6% 7957.69 0.63 0.45%

4 450 137 313 7500 2,347,500 2,558,103 14,424 2,543,679 69.6% 109% 99.4% 75.4% 8172.85 0.61 0.56%

5 450 76 374 7500 2,805,000 3,014,083 13,347 3,000,736 83.1% 107% 99.6% 88.9% 8059.05 0.62 0.44%

6 450 155 295 7500 2,212,500 2,428,493 12,701 2,415,792 65.6% 110% 99.5% 71.6% 8232.18 0.61 0.52%

7 450 210 240 7500 1,800,000 2,007,427 9,328 1,998,099 53.3% 112% 99.5% 59.2% 8364.28 0.60 0.46%

8 450 127 323 7500 2,422,500 2,623,203 9,253 2,613,950 71.8% 108% 99.6% 77.5% 8121.37 0.62 0.35%

9 450 177 273 7500 2,047,500 2,267,806 7,845 2,259,961 60.7% 111% 99.7% 67.0% 8306.98 0.60 0.35%

10 450 162 288 7500 2,160,000 2,365,498 7,311 2,358,187 64.0% 110% 99.7% 69.9% 8213.53 0.61 0.31%

11 450 123 327 7500 2,452,500 2,652,763 11,601 2,641,162 72.7% 108% 99.6% 78.3% 8112.43 0.62 0.44%

12 450 218 232 7500 1,740,000 1,957,610 12,133 1,945,477 51.6% 113% 99.4% 57.6% 8437.97 0.59 0.62%

13 450 147 303 7500 2,272,500 2,487,070 7,395 2,479,675 67.3% 109% 99.7% 73.5% 8208.15 0.61 0.30%

14 450 146 304 7500 2,280,000 2,491,186 8,411 2,482,775 67.6% 109% 99.7% 73.6% 8194.69 0.61 0.34%

15 450 143 307 7500 2,302,500 2,518,418 7,381 2,511,037 68.2% 109% 99.7% 74.4% 8203.32 0.61 0.29%

16 450 188 262 7500 1,965,000 2,178,399 7,062 2,171,337 58.2% 111% 99.7% 64.3% 8314.50 0.60 0.32%

17 450 176 274 7500 2,055,000 2,244,491 9,846 2,234,645 60.9% 109% 99.6% 66.2% 8191.57 0.61 0.44%

18 450 125 325 7500 2,437,500 2,644,694 7,736 2,636,958 72.2% 109% 99.7% 78.1% 8137.52 0.61 0.29%

19 450 170 280 7500 2,100,000 2,321,838 7,613 2,314,225 62.2% 111% 99.7% 68.6% 8292.28 0.60 0.33%

20 450 157 293 7500 2,197,500 2,415,358 6,349 2,409,009 65.1% 110% 99.7% 71.4% 8243.54 0.61 0.26%

21 450 220 230 7500 1,725,000 1,938,596 26,521 1,912,075 51.1% 112% 98.6% 56.7% 8428.68 0.59 1.37%

22 450 138 312 7500 2,340,000 2,556,605 7,414 2,549,191 69.3% 109% 99.7% 75.5% 8194.25 0.61 0.29%

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23 450 175 275 7500 2,062,500 2,277,771 14,862 2,262,909 61.1% 110% 99.3% 67.0% 8282.80 0.60 0.65%

24 450 198 252 7500 1,890,000 2,098,258 9,861 2,088,397 56.0% 111% 99.5% 61.9% 8326.42 0.60 0.47%

25 450 124 326 7500 2,445,000 2,659,310 11,970 2,647,340 72.4% 109% 99.5% 78.4% 8157.39 0.61 0.45%

26 450 150 300 7500 2,250,000 2,475,923 8,596 2,467,327 66.7% 110% 99.7% 73.1% 8253.08 0.61 0.35%

27 450 111 339 7500 2,542,500 2,761,487 8,197 2,753,290 75.3% 109% 99.7% 81.6% 8145.98 0.61 0.30%

28 450 211 239 7500 1,792,500 2,009,599 7,672 2,001,927 53.1% 112% 99.6% 59.3% 8408.36 0.59 0.38%

29 450 211 239 7500 1,792,500 2,006,610 8,269 1,998,341 53.1% 112% 99.6% 59.2% 8395.86 0.60 0.41%

30 450 192 258 7500 1,935,000 2,155,744 6,179 2,149,565 57.3% 111% 99.7% 63.7% 8355.60 0.60 0.29%

31 450 214 236 7500 1,770,000 1,987,652 6,179 1,981,473 52.4% 112% 99.7% 58.7% 8422.25 0.59 0.31%

32 450 157 293 7500 2,197,500 2,411,101 14,752 2,396,349 65.1% 110% 99.4% 71.0% 8229.01 0.61 0.61%

33 450 205 245 7500 1,837,500 2,047,619 10,288 2,037,331 54.4% 111% 99.5% 60.4% 8357.63 0.60 0.50%

34 450 155 295 7500 2,212,500 2,427,207 8,337 2,418,870 65.6% 110% 99.7% 71.7% 8227.82 0.61 0.34%

35 450 200 250 7500 1,875,000 2,093,419 7,103 2,086,316 55.6% 112% 99.7% 61.8% 8373.68 0.60 0.34%

36 450 203 247 7500 1,852,500 2,068,364 13,107 2,055,257 54.9% 112% 99.4% 60.9% 8373.94 0.60 0.63%

37 450 182 268 7500 2,010,000 2,212,315 7,839 2,204,476 59.6% 110% 99.6% 65.3% 8254.91 0.61 0.35%

38 450 198 252 7500 1,890,000 2,112,486 13,758 2,098,728 56.0% 112% 99.3% 62.2% 8382.88 0.60 0.65%

39 450 177 273 7500 2,047,500 2,263,364 11,684 2,251,680 60.7% 111% 99.5% 66.7% 8290.71 0.60 0.52%

40 450 217 233 7500 1,747,500 1,960,032 10,738 1,949,294 51.8% 112% 99.5% 57.8% 8412.15 0.59 0.55%

69.0% 0.61 0.44%

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Appendix 2 Calculation Of OEE, Cycle time and defect rate of Packer (Before improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 55 395 370 146,150 133,023 1,352 131,671 87.8% 91% 99.0% 79.1% 336.77 0.74 1.02%

2 450 53 397 370 146,890 126,855 994 125,861 88.2% 86% 99.2% 75.6% 319.53 0.78 0.78%

3 450 54 396 370 146,520 126,685 1,446 125,239 88.0% 86% 98.9% 75.2% 319.91 0.78 1.14%

4 450 65 385 370 142,450 131,536 1,475 130,061 85.6% 92% 98.9% 78.1% 341.65 0.73 1.12%

5 450 46 404 370 149,480 142,019 861 141,158 89.8% 95% 99.4% 84.8% 351.53 0.71 0.61%

6 450 83 367 370 135,790 122,309 2,036 120,273 81.6% 90% 98.3% 72.2% 333.27 0.75 1.66%

7 450 80 370 370 136,900 128,491 1,740 126,751 82.2% 94% 98.6% 76.1% 347.27 0.72 1.35%

8 450 110 340 370 125,800 113,494 1,596 111,898 75.6% 90% 98.6% 67.2% 333.81 0.75 1.41%

9 450 93 357 370 132,090 115,494 1,625 113,869 79.3% 87% 98.6% 68.4% 323.51 0.77 1.41%

10 450 67 383 370 141,710 128,942 1,515 127,427 85.1% 91% 98.8% 76.5% 336.66 0.74 1.17%

11 450 80 370 370 136,900 129,758 1,435 128,323 82.2% 95% 98.9% 77.1% 350.70 0.71 1.11%

12 450 101 349 370 129,130 113,209 1,545 111,664 77.6% 88% 98.6% 67.1% 324.38 0.77 1.36%

13 450 93 357 370 132,090 125,559 1,254 124,305 79.3% 95% 99.0% 74.7% 351.71 0.71 1.00%

14 450 88 362 370 133,940 110,513 1,487 109,026 80.4% 83% 98.7% 65.5% 305.28 0.82 1.35%

15 450 111 339 370 125,430 106,056 1,055 105,001 75.3% 85% 99.0% 63.1% 312.85 0.80 0.99%

16 450 51 399 370 147,630 128,994 1,126 127,868 88.7% 87% 99.1% 76.8% 323.29 0.77 0.87%

17 450 53 397 370 146,890 115,163 1,058 114,105 88.2% 78% 99.1% 68.5% 290.08 0.86 0.92%

18 450 67 383 370 141,710 122,658 1,082 121,576 85.1% 87% 99.1% 73.0% 320.26 0.78 0.88%

19 450 99 351 370 129,870 105,468 1,235 104,233 78.0% 81% 98.8% 62.6% 300.48 0.83 1.17%

20 450 67 383 370 141,710 130,826 1,039 129,787 85.1% 92% 99.2% 78.0% 341.58 0.73 0.79%

21 450 106 344 370 127,280 108,489 1,596 106,893 76.4% 85% 98.5% 64.2% 315.38 0.79 1.47%

22 450 109 341 370 126,170 106,595 1,693 104,902 75.8% 84% 98.4% 63.0% 312.60 0.80 1.59%

23 450 53 397 370 146,890 131,263 1,183 130,080 88.2% 89% 99.1% 78.1% 330.64 0.76 0.90%

24 450 70 380 370 140,600 123,939 1,669 122,270 84.4% 88% 98.7% 73.4% 326.16 0.77 1.35%

25 450 41 409 370 151,330 139,300 938 138,362 90.9% 92% 99.3% 83.1% 340.59 0.73 0.67%

26 450 134 316 370 116,920 98,804 2,173 96,631 70.2% 85% 97.8% 58.0% 312.67 0.80 2.20%

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27 450 132 318 370 117,660 91,317 2,120 89,197 70.7% 78% 97.7% 53.6% 287.16 0.87 2.32%

28 450 95 355 370 131,350 117,230 1,285 115,945 78.9% 89% 98.9% 69.6% 330.23 0.76 1.10%

29 450 118 332 370 122,840 91,990 1,561 90,429 73.8% 75% 98.3% 54.3% 277.08 0.90 1.70%

30 450 90 360 370 133,200 119,781 1,751 118,030 80.0% 90% 98.5% 70.9% 332.73 0.75 1.46%

31 450 115 335 370 123,950 96,996 1,425 95,571 74.4% 78% 98.5% 57.4% 289.54 0.86 1.47%

32 450 113 337 370 124,690 118,132 1,461 116,671 74.9% 95% 98.8% 70.1% 350.54 0.71 1.24%

33 450 113 337 370 124,690 102,392 2,046 100,346 74.9% 82% 98.0% 60.3% 303.83 0.82 2.00%

34 450 100 350 370 129,500 93,853 2,566 91,287 77.8% 72% 97.3% 54.8% 268.15 0.93 2.73%

35 450 123 327 370 120,990 102,479 1,682 100,797 72.7% 85% 98.4% 60.5% 313.39 0.80 1.64%

36 450 135 315 370 116,550 99,945 1,938 98,007 70.0% 86% 98.1% 58.9% 317.29 0.79 1.94%

37 450 92 358 370 132,460 103,012 1,959 101,053 79.6% 78% 98.1% 60.7% 287.74 0.87 1.90%

38 450 112 338 370 125,060 98,014 1,832 96,182 75.1% 78% 98.1% 57.8% 289.98 0.86 1.87%

39 450 112 338 370 125,060 95,790 1,757 94,033 75.1% 77% 98.2% 56.5% 283.40 0.88 1.83%

40 450 120 330 370 122,100 96,343 2,227 94,116 73.3% 79% 97.7% 56.5% 291.95 0.86 2.31%

68.0% 0.79 1.40%

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Appendix 3 Calculation Of OEE, Cycle time and defect rate of Cellophaner (Before improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 29 421 365 153,665 132,964 340 133,050 93.6% 87% 99.7% 81.0% 316.84 0.79 0.25%

2 450 50 400 365 146,000 126,715 251 126,464 88.9% 87% 99.8% 77.0% 316.79 0.79 0.20%

3 450 28 422 365 154,030 125,655 259 125,396 93.8% 82% 99.8% 76.3% 297.76 0.84 0.21%

4 450 36 414 365 151,110 131,346 291 132,038 92.0% 88% 99.8% 80.4% 319.64 0.78 0.22%

5 450 44 406 365 148,190 140,727 333 140,394 90.2% 95% 99.8% 85.5% 346.62 0.72 0.24%

6 450 52 398 365 145,270 121,921 301 121,620 88.4% 84% 99.8% 74.0% 306.33 0.82 0.25%

7 450 33 417 365 152,205 128,210 300 127,910 92.7% 84% 99.8% 77.9% 307.46 0.81 0.23%

8 450 56 394 365 143,810 112,691 453 112,238 87.6% 78% 99.6% 68.3% 286.02 0.87 0.40%

9 450 62 388 365 141,620 115,052 560 114,492 86.2% 81% 99.5% 69.7% 296.53 0.84 0.49%

10 450 41 409 365 149,285 128,714 340 128,374 90.9% 86% 99.7% 78.2% 314.70 0.79 0.26%

11 450 93 357 365 130,305 99,755 245 99,510 79.3% 77% 99.8% 60.6% 279.43 0.89 0.25%

12 450 67 383 365 139,795 52,153 355 51,798 85.1% 37% 99.3% 31.5% 136.17 1.84 0.68%

13 450 39 411 365 150,015 124,759 353 128,830 91.3% 86% 99.7% 78.4% 314.31 0.80 0.27%

14 450 53 397 365 144,905 110,141 335 113,848 88.2% 79% 99.7% 69.3% 287.61 0.87 0.29%

15 450 60 390 365 142,350 105,321 300 123,756 86.7% 87% 99.8% 75.3% 318.09 0.79 0.24%

16 450 88 362 365 132,130 110,479 297 110,182 80.4% 84% 99.7% 67.1% 305.19 0.82 0.27%

17 450 59 391 365 142,715 114,343 693 127,456 86.9% 90% 99.5% 77.6% 327.75 0.76 0.54%

18 450 97 353 365 128,845 114,314 940 113,374 78.4% 89% 99.2% 69.0% 323.84 0.77 0.82%

19 450 85 365 365 133,225 105,112 621 121,530 81.1% 92% 99.5% 74.0% 334.66 0.75 0.51%

20 450 79 371 365 135,415 125,632 709 104,114 82.4% 77% 99.3% 63.4% 282.54 0.88 0.68%

21 450 51 399 365 145,635 107,223 578 129,664 88.7% 89% 99.6% 78.9% 326.42 0.77 0.44%

22 450 61 389 365 141,985 106,186 605 106,878 86.4% 76% 99.4% 65.1% 276.31 0.90 0.56%

23 450 77 373 365 136,145 104,876 436 104,440 82.9% 77% 99.6% 63.6% 281.17 0.89 0.42%

24 450 58 392 365 143,080 122,412 492 130,274 87.1% 91% 99.6% 79.3% 333.59 0.75 0.38%

25 450 68 382 365 139,430 122,846 332 122,514 84.9% 88% 99.7% 74.6% 321.59 0.78 0.27%

26 450 36 414 365 151,110 97,278 196 138,948 92.0% 92% 99.9% 84.6% 336.10 0.74 0.14%

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27 450 45 405 365 147,825 90,151 299 97,718 90.0% 66% 99.7% 59.5% 242.02 1.03 0.31%

28 450 87 363 365 132,495 11,215 377 91,120 80.7% 69% 99.6% 55.5% 252.06 0.99 0.41%

29 450 58 392 365 143,080 89,482 320 89,162 87.1% 63% 99.6% 54.3% 228.27 1.10 0.36%

30 450 42 408 365 148,920 72,323 419 71,904 90.7% 49% 99.4% 43.8% 177.26 1.41 0.58%

31 450 47 403 365 147,095 95,310 292 117,128 89.6% 80% 99.8% 71.3% 291.36 0.86 0.25%

32 450 49 401 365 146,365 88,909 373 88,536 89.1% 61% 99.6% 53.9% 221.72 1.13 0.42%

33 450 77 373 365 136,145 101,251 435 118,610 82.9% 87% 99.6% 72.2% 319.16 0.78 0.37%

34 450 43 407 365 148,555 92,215 298 117,612 90.4% 79% 99.7% 71.6% 289.71 0.86 0.25%

35 450 94 356 365 129,940 102,036 344 101,692 79.1% 79% 99.7% 61.9% 286.62 0.87 0.34%

36 450 57 393 365 143,445 96,131 283 101,782 87.3% 71% 99.7% 62.0% 259.71 0.96 0.28%

37 450 39 411 365 150,015 86,599 152 86,447 91.3% 58% 99.8% 52.6% 210.70 1.19 0.18%

38 450 80 370 365 135,050 91,315 277 101,360 82.2% 75% 99.7% 61.7% 274.69 0.91 0.27%

39 450 68 382 365 139,430 93,131 328 100,300 84.9% 72% 99.7% 61.1% 263.42 0.95 0.33%

40 450 93 357 365 130,305 93,513 422 98,238 79.3% 76% 99.6% 59.8% 276.36 0.90 0.43%

68.0% 0.90 0.36%

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Appendix 4 Calculation Of OEE, Cycle time and defect rate of Cartoner (Before improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 28 422 36 15,192 13,124 33 13,307 93.8% 88% 99.8% 82.1% 31.61 0.79 0.25%

2 450 49 401 36 14,436 12,643 54 12,589 89.1% 88% 99.6% 77.7% 31.53 0.79 0.43%

3 450 27 423 36 15,228 12,532 25 12,541 94.0% 83% 99.8% 77.4% 29.71 0.84 0.20%

4 450 35 415 36 14,940 13,112 23 13,216 92.2% 89% 99.8% 81.6% 31.90 0.78 0.17%

5 450 43 407 36 14,652 13,975 23 14,060 90.4% 96% 99.8% 86.8% 34.60 0.72 0.16%

6 450 51 399 36 14,364 12,159 63 12,096 88.7% 85% 99.5% 74.7% 30.47 0.82 0.52%

7 450 32 418 36 15,048 12,802 49 12,753 92.9% 85% 99.6% 78.7% 30.63 0.82 0.38%

8 450 54 396 36 14,256 11,232 45 11,225 88.0% 79% 99.6% 69.3% 28.46 0.88 0.40%

9 450 58 392 36 14,112 11,489 49 11,463 87.1% 82% 99.6% 70.8% 29.37 0.85 0.43%

10 450 39 411 36 14,796 12,868 37 12,831 91.3% 87% 99.7% 79.2% 31.31 0.80 0.29%

11 450 92 358 36 12,888 9,961 39 9,922 79.6% 77% 99.6% 61.2% 27.82 0.90 0.39%

12 450 38 412 36 14,832 5,128 49 12,855 91.6% 87% 99.6% 79.4% 31.32 0.80 0.38%

13 450 53 397 36 14,292 11,332 120 11,212 88.2% 79% 98.9% 69.2% 28.54 0.88 1.06%

14 450 59 391 36 14,076 10,925 60 12,316 86.9% 88% 99.5% 76.0% 31.65 0.79 0.48%

15 450 87 363 36 13,068 10,443 82 10,913 80.7% 84% 99.3% 67.4% 30.29 0.83 0.75%

16 450 57 393 36 14,148 10,931 45 12,794 87.3% 91% 99.6% 79.0% 32.67 0.77 0.35%

17 450 95 355 36 12,780 11,412 75 11,376 78.9% 90% 99.3% 70.2% 32.26 0.78 0.65%

18 450 83 367 36 13,212 11,236 52 12,173 81.6% 93% 99.6% 75.1% 33.31 0.75 0.43%

19 450 77 373 36 13,428 10,458 95 10,363 82.9% 78% 99.1% 64.0% 28.04 0.89 0.91%

20 450 49 401 36 14,436 12,468 39 13,004 89.1% 90% 99.7% 80.3% 32.53 0.77 0.30%

21 450 58 392 36 14,112 10,564 82 10,645 87.1% 76% 99.2% 65.7% 27.36 0.91 0.76%

22 450 76 374 36 13,464 10,423 108 10,315 83.1% 77% 99.0% 63.7% 27.87 0.90 1.04%

23 450 57 393 36 14,148 10,212 41 13,044 87.3% 92% 99.7% 80.5% 33.30 0.75 0.31%

24 450 65 385 36 13,860 12,233 85 12,148 85.6% 88% 99.3% 75.0% 31.77 0.79 0.69%

25 450 35 415 36 14,940 12,126 36 13,862 92.2% 93% 99.7% 85.6% 33.49 0.75 0.26%

26 450 44 406 36 14,616 9,723 97 9,638 90.2% 67% 99.0% 59.5% 23.98 1.04 1.00%

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27 450 86 364 36 13,104 9,003 105 8,977 80.9% 69% 98.8% 55.4% 24.95 1.00 1.16%

28 450 57 393 36 14,148 1,113 128 8,724 87.3% 63% 98.6% 53.9% 22.52 1.11 1.45%

29 450 41 409 36 14,724 8,846 121 5,535 90.9% 38% 97.9% 34.2% 13.83 1.81 2.14%

30 450 46 404 36 14,544 7,123 56 11,659 89.8% 81% 99.5% 72.0% 29.00 0.86 0.48%

31 450 48 402 36 14,472 8,829 99 8,730 89.3% 61% 98.9% 53.9% 21.96 1.14 1.12%

32 450 76 374 36 13,464 8,789 61 11,826 83.1% 88% 99.5% 73.0% 31.78 0.79 0.51%

33 450 42 408 36 14,688 10,112 50 11,721 90.7% 80% 99.6% 72.4% 28.85 0.87 0.42%

34 450 93 357 36 12,852 9,195 83 10,072 79.3% 79% 99.2% 62.2% 28.45 0.88 0.82%

35 450 98 352 36 12,672 10,157 86 10,071 78.2% 80% 99.2% 62.2% 28.86 0.87 0.85%

36 450 57 393 36 14,148 9,535 94 10,047 87.3% 72% 99.1% 62.0% 25.80 0.97 0.93%

37 450 39 411 36 14,796 8,235 50 8,185 91.3% 56% 99.4% 50.5% 20.04 1.25 0.61%

38 450 79 371 36 13,356 9,057 165 9,862 82.4% 75% 98.4% 60.9% 27.03 0.93 1.65%

39 450 66 384 36 13,824 9,310 289 9,517 85.3% 71% 97.1% 58.7% 25.54 0.98 2.95%

40 450 93 357 36 12,852 9,297 63 9,782 79.3% 77% 99.4% 60.4% 27.58 0.91 0.64%

69.0% 0.89 0.72%

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Appendix 5 Calculation Of OEE, Cycle time and defect rate of Case packer (Before improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 27 423 1 423 263 26 237 94.0% 62% 90.1% 52.7% 0.62 1.61 9.89%

2 450 29 421 1 421 268 4 264 93.6% 64% 98.5% 58.7% 0.64 1.57 1.49%

3 450 32 418 1 418 297 6 291 92.9% 71% 98.0% 64.7% 0.71 1.41 2.02%

4 450 19 431 1 431 237 9 228 95.8% 55% 96.2% 50.7% 0.55 1.82 3.80%

5 450 24 426 1 426 259 11 248 94.7% 61% 95.8% 55.1% 0.61 1.64 4.25%

6 450 28 422 1 422 233 21 212 93.8% 55% 91.0% 47.1% 0.55 1.81 9.01%

7 450 19 431 1 431 220 15 205 95.8% 51% 93.2% 45.6% 0.51 1.96 6.82%

8 450 22 428 1 428 246 4 242 95.1% 57% 98.4% 53.8% 0.57 1.74 1.63%

9 450 30 420 1 420 210 4 206 93.3% 50% 98.1% 45.8% 0.50 2.00 1.90%

10 450 25 425 1 425 172 3 169 94.4% 40% 98.3% 37.6% 0.40 2.47 1.74%

11 450 11 439 1 439 256 3 253 97.6% 58% 98.8% 56.2% 0.58 1.71 1.17%

12 450 9 441 1 441 229 3 226 98.0% 52% 98.7% 50.2% 0.52 1.93 1.31%

13 450 14 436 1 436 250 6 244 96.9% 57% 97.6% 54.2% 0.57 1.74 2.40%

14 450 31 419 1 419 228 9 219 93.1% 54% 96.1% 48.7% 0.54 1.84 3.95%

15 450 3 447 1 447 190 4 186 99.3% 43% 97.9% 41.3% 0.43 2.35 2.11%

16 450 34 416 1 416 275 14 261 92.4% 66% 94.9% 58.0% 0.66 1.51 5.09%

17 450 6 444 1 444 245 2 243 98.7% 55% 99.2% 54.0% 0.55 1.81 0.82%

18 450 21 429 1 429 214 8 206 95.3% 50% 96.3% 45.8% 0.50 2.00 3.74%

19 450 29 421 1 421 243 10 233 93.6% 58% 95.9% 51.8% 0.58 1.73 4.12%

20 450 14 436 1 436 243 25 218 96.9% 56% 89.7% 48.4% 0.56 1.79 10.29%

21 450 16 434 1 434 212 11 201 96.4% 49% 94.8% 44.7% 0.49 2.05 5.19%

22 450 21 429 1 429 225 15 210 95.3% 52% 93.3% 46.7% 0.52 1.91 6.67%

23 450 21 429 1 429 267 4 263 95.3% 62% 98.5% 58.4% 0.62 1.61 1.50%

24 450 15 435 1 435 208 13 195 96.7% 48% 93.8% 43.3% 0.48 2.09 6.25%

25 450 23 427 1 427 268 18 250 94.9% 63% 93.3% 55.6% 0.63 1.59 6.72%

26 450 22 428 1 428 216 10 206 95.1% 50% 95.4% 45.8% 0.50 1.98 4.63%

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27 450 27 423 1 423 189 7 182 94.0% 45% 96.3% 40.4% 0.45 2.24 3.70%

28 450 8 442 1 442 170 9 161 98.2% 38% 94.7% 35.8% 0.38 2.60 5.29%

29 450 2 448 1 448 234 0 234 99.6% 52% 100.0% 52.0% 0.52 1.91 0.00%

30 450 12 438 1 438 237 0 237 97.3% 54% 100.0% 52.7% 0.54 1.85 0.00%

31 450 13 437 1 437 206 14 192 97.1% 47% 93.2% 42.7% 0.47 2.12 6.80%

32 450 6 444 1 444 230 8 222 98.7% 52% 96.5% 49.3% 0.52 1.93 3.48%

33 450 14 436 1 436 238 10 228 96.9% 55% 95.8% 50.7% 0.55 1.83 4.20%

34 450 22 428 1 428 207 9 198 95.1% 48% 95.7% 44.0% 0.48 2.07 4.35%

35 450 17 433 1 433 213 3 210 96.2% 49% 98.6% 46.7% 0.49 2.03 1.41%

36 450 31 419 1 419 200 2 198 93.1% 48% 99.0% 44.0% 0.48 2.10 1.00%

37 450 7 443 1 443 236 0 236 98.4% 53% 100.0% 52.4% 0.53 1.88 0.00%

38 450 22 428 1 428 175 28 147 95.1% 41% 84.0% 32.7% 0.41 2.45 16.00%

39 450 23 427 1 427 241 6 235 94.9% 56% 97.5% 52.2% 0.56 1.77 2.49%

40 450 20 430 1 430 213 13 200 95.6% 50% 93.9% 44.4% 0.50 2.02 6.10%

48.9% 1.91 4.1%

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Appendix 6 Additional Task Detail Sheet for Operator

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Appendix 7 Campaign on Paper and Sign

Reminder for cleaning sensor example for campaign sign

Visualization work instruction for proper install of inner frame

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New list of cleaning added

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79

Appendix 8 Calculation Of OEE, Cycle time and defect rate of Packer (After improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 83 367 370 135,790 131,864 1,259 130,605 81.6% 97% 99.0% 78.4% 359.30 0.70 0.95%

2 450 67 383 370 141,710 137,982 2,359 135,623 85.1% 97% 98.3% 81.5% 360.27 0.69 1.71%

3 450 92 358 370 132,460 128,529 1,185 127,344 79.6% 97% 99.1% 76.5% 359.02 0.70 0.92%

4 450 62 388 370 143,560 134,853 989 133,864 86.2% 94% 99.3% 80.4% 347.56 0.72 0.73%

5 450 96 354 370 130,980 122,449 2,091 120,358 78.7% 93% 98.3% 72.3% 345.90 0.72 1.71%

6 450 96 354 370 130,980 122,964 1,898 121,066 78.7% 94% 98.5% 72.7% 347.36 0.72 1.54%

7 450 78 372 370 137,640 130,135 1,752 128,383 82.7% 95% 98.7% 77.1% 349.83 0.71 1.35%

8 450 64 386 370 142,820 137,297 1,285 136,012 85.8% 96% 99.1% 81.7% 355.69 0.70 0.94%

9 450 51 399 370 147,630 139,138 1,264 137,874 88.7% 94% 99.1% 82.8% 348.72 0.72 0.91%

10 450 65 385 370 142,450 138,972 1,329 137,643 85.6% 98% 99.0% 82.7% 360.97 0.69 0.96%

11 450 63 387 370 143,190 139,236 992 138,244 86.0% 97% 99.3% 83.0% 359.78 0.69 0.71%

12 450 96 354 370 130,980 126,346 1,086 125,260 78.7% 96% 99.1% 75.2% 356.91 0.70 0.86%

13 450 63 387 370 143,190 140,973 1,875 139,098 86.0% 98% 98.7% 83.5% 364.27 0.69 1.33%

14 450 60 390 370 144,300 141,921 2,098 139,823 86.7% 98% 98.5% 84.0% 363.90 0.69 1.48%

15 450 75 375 370 138,750 135,978 1,093 134,885 83.3% 98% 99.2% 81.0% 362.61 0.69 0.80%

16 450 56 394 370 145,780 139,860 1,387 138,473 87.6% 96% 99.0% 83.2% 354.97 0.70 0.99%

17 450 86 364 370 134,680 129,648 1,985 127,663 80.9% 96% 98.5% 76.7% 356.18 0.70 1.53%

18 450 77 373 370 138,010 135,894 1,898 133,996 82.9% 98% 98.6% 80.5% 364.33 0.69 1.40%

19 450 61 389 370 143,930 139,838 1,452 138,386 86.4% 97% 99.0% 83.1% 359.48 0.70 1.04%

20 450 51 399 370 147,630 144,902 1,067 143,835 88.7% 98% 99.3% 86.4% 363.16 0.69 0.74%

21 450 53 397 370 146,890 143,289 1,326 141,963 88.2% 98% 99.1% 85.3% 360.93 0.69 0.93%

22 450 81 369 370 136,530 135,792 1,892 133,900 82.0% 99% 98.6% 80.4% 368.00 0.68 1.39%

23 450 87 363 370 134,310 132,168 1,152 131,016 80.7% 98% 99.1% 78.7% 364.10 0.69 0.87%

24 450 85 365 370 135,050 134,996 1,542 133,454 81.1% 100% 98.9% 80.2% 369.85 0.68 1.14%

25 450 98 352 370 130,240 127,985 823 127,162 78.2% 98% 99.4% 76.4% 363.59 0.69 0.64%

26 450 79 371 370 137,270 135,902 2,096 133,806 82.4% 99% 98.5% 80.4% 366.31 0.68 1.54%

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27 450 64 386 370 142,820 140,288 2,421 137,867 85.8% 98% 98.3% 82.8% 363.44 0.69 1.73%

28 450 60 390 370 144,300 139,898 1,357 138,541 86.7% 97% 99.0% 83.2% 358.71 0.70 0.97%

29 450 77 373 370 138,010 128,796 1,739 127,057 82.9% 93% 98.6% 76.3% 345.30 0.72 1.35%

30 450 69 381 370 140,970 129,863 1,357 128,506 84.7% 92% 99.0% 77.2% 340.85 0.73 1.04%

31 450 65 385 370 142,450 135,982 1,415 134,567 85.6% 95% 99.0% 80.8% 353.20 0.71 1.04%

32 450 88 362 370 133,940 128,986 2,462 126,524 80.4% 96% 98.1% 76.0% 356.31 0.70 1.91%

33 450 65 385 370 142,450 140,986 1,095 139,891 85.6% 99% 99.2% 84.0% 366.20 0.68 0.78%

34 450 98 352 370 130,240 120,582 2,212 118,370 78.2% 93% 98.2% 71.1% 342.56 0.73 1.83%

35 450 56 394 370 145,780 142,986 1,986 141,000 87.6% 98% 98.6% 84.7% 362.91 0.69 1.39%

36 450 87 363 370 134,310 130,862 1,356 129,506 80.7% 97% 99.0% 77.8% 360.50 0.69 1.04%

37 450 95 355 370 131,350 122,692 1,562 121,130 78.9% 93% 98.7% 72.8% 345.61 0.72 1.27%

38 450 63 387 370 143,190 139,873 1,732 138,141 86.0% 98% 98.8% 83.0% 361.43 0.69 1.24%

39 450 63 387 370 143,190 131,258 1,198 130,060 86.0% 92% 99.1% 78.1% 339.17 0.74 0.91%

40 450 59 391 370 144,670 134,598 2,091 132,507 86.9% 93% 98.4% 79.6% 344.24 0.73 1.55%

79.8% 0.70 1.18%

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Appendix 9 Calculation Of OEE, Cycle time and defect rate of Cellophaner (After improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 27 423 365 154,395 130,124 323 129,801 94.0% 84% 99.8% 79.0% 307.62 0.81 0.25%

2 450 32 418 365 152,570 137,569 263 137,306 92.9% 90% 99.8% 83.6% 329.11 0.76 0.19%

3 450 47 403 365 147,095 127,893 230 127,663 89.6% 87% 99.8% 77.7% 317.35 0.79 0.18%

4 450 48 402 365 146,730 134,673 196 134,477 89.3% 92% 99.9% 81.9% 335.01 0.75 0.15%

5 450 27 423 365 154,395 122,351 239 122,112 94.0% 79% 99.8% 74.3% 289.25 0.86 0.20%

6 450 52 398 365 145,270 122,758 202 122,556 88.4% 85% 99.8% 74.6% 308.44 0.81 0.16%

7 450 39 411 365 150,015 130,012 480 129,532 91.3% 87% 99.6% 78.9% 316.33 0.79 0.37%

8 450 64 386 365 140,890 137,953 432 137,521 85.8% 98% 99.7% 83.7% 357.39 0.70 0.31%

9 450 55 395 365 144,175 139,091 323 138,768 87.8% 96% 99.8% 84.5% 352.13 0.71 0.23%

10 450 72 378 365 137,970 138,219 220 137,999 84.0% 100% 99.8% 84.0% 365.66 0.68 0.16%

11 450 33 417 365 152,205 138,932 329 138,603 92.7% 91% 99.8% 84.4% 333.17 0.75 0.24%

12 450 55 395 365 144,175 123,429 321 123,108 87.8% 86% 99.7% 75.0% 312.48 0.80 0.26%

13 450 35 415 365 151,475 140,219 210 140,009 92.2% 93% 99.9% 85.2% 337.88 0.74 0.15%

14 450 66 384 365 140,160 109,613 268 109,345 85.3% 78% 99.8% 66.6% 285.45 0.88 0.24%

15 450 31 419 365 152,935 134,312 263 134,049 93.1% 88% 99.8% 81.6% 320.55 0.78 0.20%

16 450 30 420 365 153,300 138,920 221 138,699 93.3% 91% 99.8% 84.4% 330.76 0.76 0.16%

17 450 36 414 365 151,110 128,902 234 128,668 92.0% 85% 99.8% 78.3% 311.36 0.80 0.18%

18 450 38 412 365 150,380 134,354 235 134,119 91.6% 89% 99.8% 81.7% 326.10 0.77 0.17%

19 450 61 389 365 141,985 137,422 196 137,226 86.4% 97% 99.9% 83.5% 353.27 0.71 0.14%

20 450 52 398 365 145,270 142,368 328 142,040 88.4% 98% 99.8% 86.5% 357.71 0.70 0.23%

21 450 36 414 365 151,110 142,246 602 141,644 92.0% 94% 99.6% 86.2% 343.59 0.73 0.42%

22 450 52 398 365 145,270 134,342 296 134,046 88.4% 92% 99.8% 81.6% 337.54 0.74 0.22%

23 450 47 403 365 147,095 131,245 782 130,463 89.6% 89% 99.4% 79.4% 325.67 0.77 0.60%

24 450 52 398 365 145,270 133,214 492 132,722 88.4% 92% 99.6% 80.8% 334.71 0.75 0.37%

25 450 57 393 365 143,445 126,432 235 126,197 87.3% 88% 99.8% 76.8% 321.71 0.78 0.19%

26 450 32 418 365 152,570 135,236 509 134,727 92.9% 89% 99.6% 82.0% 323.53 0.77 0.38%

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27 450 55 395 365 144,175 140,012 439 139,573 87.8% 97% 99.7% 85.0% 354.46 0.71 0.31%

28 450 45 405 365 147,825 124,357 398 123,959 90.0% 84% 99.7% 75.5% 307.05 0.81 0.32%

29 450 56 394 365 143,810 97,387 214 97,173 87.6% 68% 99.8% 59.2% 247.18 1.01 0.22%

30 450 40 410 365 149,650 125,320 352 124,968 91.1% 84% 99.7% 76.1% 305.66 0.82 0.28%

31 450 55 395 365 144,175 135,623 335 135,288 87.8% 94% 99.8% 82.4% 343.35 0.73 0.25%

32 450 43 407 365 148,555 127,422 454 126,968 90.4% 86% 99.6% 77.3% 313.08 0.80 0.36%

33 450 59 391 365 142,715 97,427 235 97,192 86.9% 68% 99.8% 59.2% 249.17 1.00 0.24%

34 450 29 421 365 153,665 112,603 512 112,091 93.6% 73% 99.5% 68.2% 267.47 0.93 0.45%

35 450 57 393 365 143,445 138,935 313 138,622 87.3% 97% 99.8% 84.4% 353.52 0.71 0.23%

36 450 57 393 365 143,445 120,622 228 120,394 87.3% 84% 99.8% 73.3% 306.93 0.81 0.19%

37 450 69 381 365 139,065 120,951 429 120,522 84.7% 87% 99.6% 73.4% 317.46 0.79 0.35%

38 450 65 385 365 140,525 132,359 359 132,000 85.6% 94% 99.7% 80.4% 343.79 0.73 0.27%

39 450 67 383 365 139,795 94,372 628 93,744 85.1% 68% 99.3% 57.1% 246.40 1.01 0.67%

40 450 39 411 365 150,015 123,062 230 122,832 91.3% 82% 99.8% 74.8% 299.42 0.83 0.19%

78.1% 0.79 0.27%

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Appendix 10 Calculation Of OEE, Cycle time and defect rate of Cartoner (After improvement)

Shift

Planne

d Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 27 423 36 15,228 12,983 49 12,934 94.0% 85% 99.6% 79.8% 30.69 0.81 0.38%

2 450 30 420 36 15,120 13,359 58 13,301 93.3% 88% 99.6% 82.1% 31.81 0.79 0.43%

3 450 46 404 36 14,544 12,639 71 12,568 89.8% 87% 99.4% 77.6% 31.28 0.80 0.56%

4 450 47 403 36 14,508 13,242 57 13,185 89.6% 91% 99.6% 81.4% 32.86 0.76 0.43%

5 450 27 423 36 15,228 12,093 27 12,066 94.0% 79% 99.8% 74.5% 28.59 0.87 0.22%

6 450 50 400 36 14,400 12,190 26 12,164 88.9% 85% 99.8% 75.1% 30.48 0.82 0.21%

7 450 36 414 36 14,904 12,802 80 12,722 92.0% 86% 99.4% 78.5% 30.92 0.81 0.62%

8 450 63 387 36 13,932 11,270 72 11,198 86.0% 81% 99.4% 69.1% 29.12 0.86 0.64%

9 450 53 397 36 14,292 11,512 63 11,449 88.2% 81% 99.5% 70.7% 29.00 0.86 0.55%

10 450 71 379 36 13,644 12,868 44 12,824 84.2% 94% 99.7% 79.2% 33.95 0.74 0.34%

11 450 32 418 36 15,048 10,986 89 10,897 92.9% 73% 99.2% 67.3% 26.28 0.95 0.81%

12 450 55 395 36 14,220 11,249 70 11,179 87.8% 79% 99.4% 69.0% 28.48 0.88 0.62%

13 450 34 416 36 14,976 11,332 54 11,278 92.4% 76% 99.5% 69.6% 27.24 0.92 0.48%

14 450 62 388 36 13,968 10,241 28 10,213 86.2% 73% 99.7% 63.0% 26.39 0.95 0.27%

15 450 30 420 36 15,120 10,995 26 10,969 93.3% 73% 99.8% 67.7% 26.18 0.95 0.24%

16 450 32 418 36 15,048 12,839 32 12,807 92.9% 85% 99.8% 79.1% 30.72 0.81 0.25%

17 450 36 414 36 14,904 11,451 80 11,371 92.0% 77% 99.3% 70.2% 27.66 0.90 0.70%

18 450 39 411 36 14,796 12,225 69 12,156 91.3% 83% 99.4% 75.0% 29.74 0.84 0.56%

19 450 65 385 36 13,860 10,458 59 10,399 85.6% 75% 99.4% 64.2% 27.16 0.92 0.56%

20 450 51 399 36 14,364 13,043 74 12,969 88.7% 91% 99.4% 80.1% 32.69 0.76 0.57%

21 450 35 415 36 14,940 10,727 68 10,659 92.2% 72% 99.4% 65.8% 25.85 0.97 0.63%

22 450 51 399 36 14,364 10,423 33 10,390 88.7% 73% 99.7% 64.1% 26.12 0.96 0.32%

23 450 46 404 36 14,544 13,085 31 13,054 89.8% 90% 99.8% 80.6% 32.39 0.77 0.24%

24 450 51 399 36 14,364 12,233 59 12,174 88.7% 85% 99.5% 75.1% 30.66 0.82 0.48%

25 450 59 391 36 14,076 12,411 66 12,345 86.9% 88% 99.5% 76.2% 31.74 0.79 0.53%

26 450 34 416 36 14,976 12,759 63 12,696 92.4% 85% 99.5% 78.4% 30.67 0.82 0.49%

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27 450 56 394 36 14,184 13,876 24 13,852 87.6% 98% 99.8% 85.5% 35.22 0.71 0.17%

28 450 44 406 36 14,616 11,326 70 11,256 90.2% 77% 99.4% 69.5% 27.90 0.90 0.62%

29 450 52 398 36 14,328 9,645 72 9,573 88.4% 67% 99.3% 59.1% 24.23 1.03 0.75%

30 450 41 409 36 14,724 11,715 80 11,635 90.9% 80% 99.3% 71.8% 28.64 0.87 0.68%

31 450 54 396 36 14,256 13,323 69 13,254 88.0% 93% 99.5% 81.8% 33.64 0.74 0.52%

32 450 44 406 36 14,616 11,887 90 11,797 90.2% 81% 99.2% 72.8% 29.28 0.85 0.76%

33 450 61 389 36 14,004 8,192 39 8,153 86.4% 58% 99.5% 50.3% 21.06 1.19 0.48%

34 450 27 423 36 15,228 10,155 35 10,120 94.0% 67% 99.7% 62.5% 24.01 1.04 0.34%

35 450 58 392 36 14,112 10,157 38 10,119 87.1% 72% 99.6% 62.5% 25.91 0.96 0.37%

36 450 59 391 36 14,076 10,141 76 10,065 86.9% 72% 99.3% 62.1% 25.94 0.96 0.75%

37 450 67 383 36 13,788 11,243 81 11,162 85.1% 82% 99.3% 68.9% 29.36 0.85 0.72%

38 450 66 384 36 13,824 12,905 65 12,840 85.3% 93% 99.5% 79.3% 33.61 0.74 0.50%

39 450 67 383 36 13,788 9,210 46 9,164 85.1% 67% 99.5% 56.6% 24.05 1.04 0.50%

40 450 38 412 36 14,832 11,357 61 11,296 91.6% 77% 99.5% 69.7% 27.57 0.91 0.54%

71.6% 0.87 0.50%

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Appendix 11 Calculation Of OEE, Cycle time and defect rate of Case Packer (After improvement)

Shift

Planned

Prod

time

(min)

Down

time

(min)

Operation

time (min)

Ideal

design

speed

Ideal

Output

Actual

output

Reject

Pieces

Good

Pieces

Availa

bility

Perfor

mance Quality OEE

Design

Speed

Cycle

time

Defect

Rate

1 450 25 425 1 425 283 4 279 94.4% 67% 98.6% 62.0% 0.67 1.50 1.41%

2 450 30 420 1 420 251 4 247 93.3% 60% 98.4% 54.9% 0.60 1.67 1.59%

3 450 42 408 1 408 301 8 293 90.7% 74% 97.3% 65.1% 0.74 1.36 2.66%

4 450 41 409 1 409 256 7 249 90.9% 63% 97.3% 55.3% 0.63 1.60 2.73%

5 450 22 428 1 428 293 2 291 95.1% 68% 99.3% 64.7% 0.68 1.46 0.68%

6 450 40 410 1 410 254 5 249 91.1% 62% 98.0% 55.3% 0.62 1.61 1.97%

7 450 31 419 1 419 246 24 222 93.1% 59% 90.2% 49.3% 0.59 1.70 9.76%

8 450 41 409 1 409 295 6 289 90.9% 72% 98.0% 64.2% 0.72 1.39 2.03%

9 450 52 398 1 398 247 8 239 88.4% 62% 96.8% 53.1% 0.62 1.61 3.24%

10 450 61 389 1 389 253 3 250 86.4% 65% 98.8% 55.6% 0.65 1.54 1.19%

11 450 29 421 1 421 273 17 256 93.6% 65% 93.8% 56.9% 0.65 1.54 6.23%

12 450 53 397 1 397 292 2 290 88.2% 74% 99.3% 64.4% 0.74 1.36 0.68%

13 450 30 420 1 420 273 6 267 93.3% 65% 97.8% 59.3% 0.65 1.54 2.20%

14 450 59 391 1 391 271 13 258 86.9% 69% 95.2% 57.3% 0.69 1.44 4.80%

15 450 25 425 1 425 252 6 246 94.4% 59% 97.6% 54.7% 0.59 1.69 2.38%

16 450 39 411 1 411 252 3 249 91.3% 61% 98.8% 55.3% 0.61 1.63 1.19%

17 450 33 417 1 417 254 2 252 92.7% 61% 99.2% 56.0% 0.61 1.64 0.79%

18 450 39 411 1 411 215 9 206 91.3% 52% 95.8% 45.8% 0.52 1.91 4.19%

19 450 59 391 1 391 271 18 253 86.9% 69% 93.4% 56.2% 0.69 1.44 6.64%

20 450 48 402 1 402 248 7 241 89.3% 62% 97.2% 53.6% 0.62 1.62 2.82%

21 450 30 420 1 420 286 3 283 93.3% 68% 99.0% 62.9% 0.68 1.47 1.05%

22 450 49 401 1 401 279 5 274 89.1% 70% 98.2% 60.9% 0.70 1.44 1.79%

23 450 41 409 1 409 267 22 245 90.9% 65% 91.8% 54.4% 0.65 1.53 8.24%

24 450 48 402 1 402 277 19 258 89.3% 69% 93.1% 57.3% 0.69 1.45 6.86%

25 450 56 394 1 394 199 24 175 87.6% 51% 87.9% 38.9% 0.51 1.98 12.06%

26 450 30 420 1 420 242 11 231 93.3% 58% 95.5% 51.3% 0.58 1.74 4.55%

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27 450 40 410 1 410 291 3 288 91.1% 71% 99.0% 64.0% 0.71 1.41 1.03%

28 450 38 412 1 412 266 9 257 91.6% 65% 96.6% 57.1% 0.65 1.55 3.38%

29 450 48 402 1 402 241 3 238 89.3% 60% 98.8% 52.9% 0.60 1.67 1.24%

30 450 29 421 1 421 251 12 239 93.6% 60% 95.2% 53.1% 0.60 1.68 4.78%

31 450 39 411 1 411 249 13 236 91.3% 61% 94.8% 52.4% 0.61 1.65 5.22%

32 450 33 417 1 417 257 19 238 92.7% 62% 92.6% 52.9% 0.62 1.62 7.39%

33 450 60 390 1 390 246 4 242 86.7% 63% 98.4% 53.8% 0.63 1.59 1.63%

34 450 20 430 1 430 255 21 234 95.6% 59% 91.8% 52.0% 0.59 1.69 8.24%

35 450 47 403 1 403 241 3 238 89.6% 60% 98.8% 52.9% 0.60 1.67 1.24%

36 450 50 400 1 400 275 5 270 88.9% 69% 98.2% 60.0% 0.69 1.45 1.82%

37 450 67 383 1 383 287 9 278 85.1% 75% 96.9% 61.8% 0.75 1.33 3.14%

38 450 61 389 1 389 278 2 276 86.4% 71% 99.3% 61.3% 0.71 1.40 0.72%

39 450 66 384 1 384 219 13 206 85.3% 57% 94.1% 45.8% 0.57 1.75 5.94%

40 450 28 422 1 422 247 6 241 93.8% 59% 97.6% 53.6% 0.59 1.71 2.43%

56.0% 1.58 3.5%

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87

Appendix 12 Control checklist

Operator’s name :

Date :

Shift :

No Material (√) Notes

1 Check all the material for packer in the

material station

2 Check the installation of material on all

units on the packer machine

3 Check if there is any folded material

No Cleaning (√) Notes

1

No leftover material in transport belt, 2nd

rake, tooth on 2nd wheel guide roller and

infeed belt

2 Cleaning guide roller

3 Cleaning vacuum chamber when stops

occur

4 Cleaning sensors when stops occur

5 Clean glue nozzle when stops occur

No Adjustment (√) Notes

1 Check fix folder and flap folder adjustment

during stops

2 Adjust Tear tape and guide roller

3 Adjust axial guide roller position at initial

distance (± 38m)

4 Check slicer inner frame adjustment during

stops

5 Check cover inner frame position

6 Check vacuum release adjustment and

vacuum channel (ask mechanic)

7 Check blade/slicer and belt during stops

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88

Appendix 13 FMEA table and new RPN score

No

Potential

Failure

Mode

Potential

effect(s) of

Failure

Potential

Cause(s) of

Failure

Current

Controls,

Prevention

(S) (O) (D) RPN Total

RPN

Recommended

Actions

Respo

nsibili

ty

Action

taken (S) (O) (D)

RP

N

Total

RPN

1

CH tear

tape

missing

Tear tape

reject

Guide roller

tear tape

dirty Cleaning

sensor

3S255 and

guide roller

6 7

6

252

588

Cleaning and

adjust tear tape

position. Adjust

guide roller

position.

Cleaning sensor

3S255

Opera

tor

Tear tape

and guide

roller

position

adjusted

4 6

5

120

320

Tear tape not

on track

Guide roller

misposition 7 8 336 5 8 200

2

Inner

frame

absence

Slicer inner

frame setting

Slicer

misposition

Cleaning

vacuum

chamber

3 5

4

60

340

Check and

adjust slicer

inner frame

when stops

occurred.

Check Inner

frame

installation

Opera

tor

Slicer

inner

frame

adjusted.

Cover

innerframe

installation

instruction

3 5

4

60

396 Inner frame

not detected

Transfer

inner frame

dirty 5

7 140

6

7 168

Cover inner

frame

misplaced

7 140 7 168

3

Packet

hopper:

open/jam

Nozzle,

guide, drying

belt are dirty

Glue bleed

out

Adjust fix

folder and

flap folder.

Cleaning

nozzle,

guide and

drying belt.

8

6

7

336

728

Cleaning sensor

20S8092.

cleaning tooth

on 2nd wheel.

Opera

tor

cleaning

Sensor and

tooth on

2nd wheel

5

6

5

150

300

Improper

folding 7 392 6 150

4 Sheet

misaligned

Foil sheet not

parallel

Inner liner

misposition

Adjust

inner liner 7 7 8 392 776

Check and

adjust tranport

Opera

tor

Transport

belt and 5 6 6 180 306

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89

No

Potential

Failure

Mode

Potential

effect(s) of

Failure

Potential

Cause(s) of

Failure

Current

Controls,

Prevention

(S) (O) (D) RPN Total

RPN

Recommended

Actions

Respo

nsibili

ty

Action

taken (S) (O) (D)

RP

N

Total

RPN

on the

transport

belt Foil sheet

messy

Improper

inner liner

cut

blade

setting

6 8 384

belt and 2nd

rake also clean

if there any

inner liner

stuck hen stops

occure.

2nd rake

adjustment

3 7 126

5

CH spider:

packed out

of position

Suction

power

reduced

Choke on

vacuum

Cleaning

vacuum

channel

9 9 3 243 243

Check belt

infeed surface

and clean it.

Opera

tor

Cleaning

belt infeed

and

vacuum

channel

6 6 2 72 72

6

No blank

on

transport

belt

Blank

undetected

by sensor

Vacuum

release too

soon Material

preparation,

Operator

awareness

5

7

3

105

180

Check and

adjust vacuum

release

adjustment

when stops

occurred.

Mech

anic

Vacuum

release

adjusted

by

mechanic

3

6

4

72

120 Blank

arrangement

not tidy

5 75 4 48