© 2012 IBM Corporation

IBM Enterprise Asset Management

November 14th, 2012

Daniel STAN – Tivoli Software Sales, IBM Romania

© 2012 IBM Corporation

VISIBILITY CONTROL AUTOMATIONSee and understand your

business in real timeTransform and adapt

while limiting risk & costAchieve agility & efficiency by

standardizing best practices

Business Service Delivery & Management

Cloud & IT

Optimization

Enterprise Endpoint

Management

Security &

Data Protection

Smarter Physical

Infrastructure

IBM Tivoli 2012 Strategic Capabilities

© 2012 IBM Corporation

In a smaller, flatter, faster and “smarter” planet we face…

but also have the opportunity to achieve...

More complexity in assets and processes

More capabilities required

More reliance on management systems

More insight and collaboration

More efficiency, growth & profit

More innovation

The Changing LandscapeSomething Meaningful is Happening...

We’ve thought about IT as the world of data centers, software, PCs, routers, bandwidth.

We’ve thought about infrastructure as the world of buildings, factories, hospitals, roads, pipelines.

These worlds are converging.

© 2012 IBM Corporation4

Structures Electrical Environmental Lighting Phys Security Transport LandscapingFacilit

y

Network Voice MainframeStorageWirelessApplications Distributed SoftwareDesktop Mobile

I. T

.

Roads PipelinesRails

Lin

ear

Bridges

BusesShips Trucks Aircraft MilitaryTrains /

Rolling Stock

Tra

nsp

ort

Space Navigation Avionics Engines

Power

TransmissionCabling Water

Distribution

Waste &

Treatment

Meters &

Measurement

Uti

liti

es

Tools

Gen

era

l

Signalling Keys Support Equip Manufacturing RecreationSafety &

Survival GearMilling

Personal

Security

Reta

il

ATM / POSScales &

Measurement RFIDVaults

& Safes

Microwave

& Satellite

Co

mm

Fiber Optics Wire Poles

OffshoreTurbines Reactors

En

erg

y

Fire

SuppressionVentilation DrillingBoilers Generators Wind Turbines Solar

Calibrated EquipHe

alt

h C

are

Medical

Supplies

Compressed

CylindersPharmaceuticals Lab Equipment

What is an Asset?

© 2012 IBM Corporation

Maximo Credentials

Founded: 1968

Acquired by IBM: 2006

Customers: Over 6000

#1 in EAM Market Share (ARC, IDC)

Key Facts

Industry Focus

Nuclear Power

Utilities

Life Sciences

Oil & Gas

Unified Solution

Industry Expertise

What Analysts Say

Premiere Customer Base

Gartner Magic Quadrant for Power Generation

Gartner Magic Quadrant for Transmission and

Distribution

Gartner Magic Quadrant of Manufacturing

IDC Short List for Power Generation

IDC Short List for Energy Delivery

Why Maximo?

Government

MSPs

Transportation

Telecommunications

Hard Dollar ROI

Market Leadership

Future-proof, standards based technology

Breadth of offering

© 2012 IBM Corporation

Maximo - Asset Management for a Smarter PlanetFacilities Production

Equipment

Transportation

Assets

IT Hardware

& Software

Communications

infrastructure

A smaller, flatter, faster and

“smarter” planet

THE CHALLENGE: more complexity in assets and processes, more capabilities

required, more reliance on management systems

THE OPPORTUNITY: More insight and collaboration, more efficiency, growth

and profit, more innovation

INSTRUMENTED

INTERCONNECTED

INTELLIGENT

Maximo’s role in a Smarter Planet:

The IBM system to manage intelligent assets

Leveraging asset intelligence to maximize their business value

Reducing the cost of managing and operating intelligent assets

How Maximo does this:

Visibility, control, and automation across IT and operational infrastructure

Optimized operational and IT processes to achieve more with less

Managing both the asset and the service to deliver customer value

© 2012 IBM Corporation

Maximo – End-to-end Asset Lifecycle Management

Assets

Condition Monitoring

Failure Codes

Locations

Meters

Assignment Manager

Job Plans

Labor Tracking

Preventive Maintenance

Skills and Qualifications

Safety

Tools/Crafts

Service Requests

Change Management

Service Catalog

SLAs

Incidents

Problems

Solutions

Item Masters

Storerooms

Lot Management

Kitting

Issues & Transfers

Stocked Tools

Service Items

Labor Rate Contracts

Lease/Rental Contracts

Master Contracts

Payment Schedules

Purchase Contracts

Warranty Contracts

Desktop Requisitions

Purchase Orders

Purchase

Requisitions

Receiving

Inspections

RFQs

Spatially Enabled

Mobile

Workflow

Scalable J2EE Architecture

Configure, not Customize

Open Integration Interfaces

SAP and Oracle Integration

Role-based User Interfaces

© 2012 IBM Corporation

• Work order mgmt

• Labor mgmt

• Skills, certifications

and qualifications

• Scheduling, resource

optimization

Work Management

• Material, parts and

tools usage mgmt

• Inventory

optimization

Inventory Management

• Purchasing

• Supply chain

• Requisitioning

Procurement

Management

• Service desk

• Service level

agreements

• Contracted services

• Customer billing

Service Management

• Space utilization

• Capacity planning

• Move, add, change

• Reservations

Facility Space

Management

• Location, component

hierarchy, and

maintenance history

• Condition Monitoring

• Calibration

Asset Management

• Strategic RE portfolio

planning

• RE budgeting &

forecasting RE

• Lease & contract

administration

Real Estate Portfolio

Management

• Utility tracking

• Carbon output

measurement

• Environmental

opportunity analysis

Energy & Environmental

Sustainability Mgmt

• Power, cooling &

space optimization

• Allocation planning

• Datacenter energy

mgmt

Datacenter Infrastructure

Management

• Advanced scheduling

• Dispatch

• Real-time

communication

Field Service

Management

• Current & historical

configuration tracking

• Design change

tracking

Asset Configuration

Management

• Condition

assessment

• Capital planning

• Budgeting

• Project mgmt

Capital Project

Management

• Incidents

• Investigations

• Action Tracking

• Management of

Change

Health, Safety &

Environmental Mgmt

• Vendor contracts

• Lease/rental

• Labor

• Warranties

Contract

Management

• Multi-customer

management

• Customer

agreements

• Customer billing

Service Provider

Maximo is a portfolio of solutions that helps customers optimize the performance

and value of their enterprise infrastructure.

© 2012 IBM Corporation9

Operations Management

• Asset mgmt

• Work mgmt

• Inventory mgmt

• Supply chain

• Contracts

• Key mgmt

Space & Facilities

Management

• Space

utilization

• Capacity

planning

• Move, add,

change

• Reservations

Real Estate Portfolio

Management

• Strategic RE

portfolio

planning

• Budgeting &

forecasting RE

expense drivers

• Lease &

contract admin

Datacenter Infrastructure Management

• Space, power

and cooling

optimization

• Allocation

planning

• Move, Add,

Change

• Cable mgmt

Service Management

• Facilities

service desk

• Service level

agreements

• Contracted

services

• Customer

billing

Energy and EnvironmentSustainability

• Utility tracking

• Environmental

opportunity

analysis

• Carbon output

measurement

Capital Project Management

• Condition

assessment

• Capital planning

• Budgeting

• Construction

estimates

• Project mgmt

IBM Maximo TRIRIGA

Maximo + Tririga

© 2012 IBM Corporation10

Business Value of Integrated Asset Management

LimitedResources

ComplianceFramework

MaximizingReturn on

Assets

Highestreliability

Lowestcost

Reduce

labor costs

Improve planning

& scheduling

Reduce Inventory

Reduce downtime

Manage

risk

Comply with

Regulations

Maximize output

Visibility

Retain

Knowledge

© 2012 IBM Corporation

Unique Industry Functionality

– Delivers more complete solutions and more rapid, lower cost implementations

– Delivered with out of the box Industry specific content, business processes

– Supports Industry specific regulatory compliance: FDA, NRC, DOT

– Create distinct competitive advantages for IBM

Maximo for Nuclear

Maximo for Utilities

Maximo for Life Sciences

Maximo for Transportation

Maximo for Government

Maximo for Oil & Gas

Facilities Management

(Maximo & Tririga)

Deep Vertical Functions – Industry Solutions

© 2012 IBM Corporation

Deployment (1-time)

Experienced Customer Benefits

Asset performance creates saleable capacity, contributes to EBIT

Inhibitors to success:

– Too much investment in

inventory

– Labor spent on non-

value add activity

– Resulting downtime

impacts availability

100%

Cu

rre

nt

Ma

inte

na

nce

& O

pe

rati

on

s B

ud

get

LeadersLaggards

Strategic

Change

Capacity

CAPEX

Decrease

3-7%

Increased

Production

8-15%

Annual Operating

Cost Savings avg.

10-25%

CAPEX

Asset

Utilization

Unplanned

Downtime

(reactive spend)

Labor Costs

(operations and

maintenance)

Liberated funding

for transformation

investment or direct

saving

CAPEX

(extend asset life)

Asset Utilization

Unplanned Downtime

Labor Costs

MRO Inventory (2-3 turns)

MRO

Inventory

(<1 turn)

Industry Leaders have a global view of operational assets and the inter-relationship between technology and assets can yield a competitive advantage

© 2012 IBM Corporation

Constanta South Container Terminal

Customer examples from CEE

© 2012 IBM Corporation

Termoelektrarna Šoštanj

Bodr d.o.o.

Customer examples from CEE