IMP PPT for SALES n SOURCING [Compatibility Mode]
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Dedicated Manager concept for Sales or Sourcing and Supply Chain to
the Company.
Power Point Presentation by Vishwesh Rajguru
People skills include abilities to motivate, lead generations, negotiating,
communication skills, regular coordination, long team-oriented relationship, and
montoring agents, distributors and end users.
Managing skills consist of planning, organizing, controlling and decision making as
per need of the company
Technical skills products understanding and applications, problem-solving,
latest technology products implementation or promotion in the Indian Market. by Vishwesh Rajguru 1
• Business Promotion ( Sales or Sourcing ) Concept of
International Companies in India with help of dedicated India Manager
• Concept adopted successfully by many companies in
Europe and USA for business benefits. • One point contact dedicated to company only for
Sales or Sourcing (Holding Visa for Europe and USA)
+919833094837
Multinational, National or
International Company Dedicated
India Manager
employed by the company
Customers or
Suppliers
With Supply
Chain support in
India for the
Company
by Vishwesh Rajguru 2
Sales, Supply Chain and Sourcing Overview as Manager
Daily coordination on business development,
Market Study or
Company in
Europe
Sales development
and execution
Intelligence ,Distributors or end user and define strategy as per guidance of higher
authority.
Commercial aspects and Logistics for
Sales
Local Sourcing and Service
Support
Business Development
and Sales Manager
Strong Customer relations and adopt various
channels to get leads
Technical Support and Service after
Sales
by Vishwesh Rajguru 3
Culture’s consequences on international marketing
• Marketing research (understanding Market and customers)
• Segmentation (classifying Market and customers)
• Product policy (satisfying customers)
• Distribution channels (reaching customers)
• Promotions (Customers Relations, Trade shows,events,B2B,Onlinedatabase
providers, chambers of commerce, Business Hubs, associates, etc)
• Understanding of similarities and differences between international
marketing and domestic marketing-
· a) Similarities: basic concepts, practices and tools are almost identical, key
success factors are the same · b)Differences: more strategic, more variables, more complex, cultural
differences, legal constraints, information sources, managing distances
, entry mode
by Vishwesh Rajguru 4
Business Development and Sales Manager - Model
Approach and Activities Results
Successful
Understand the Clients needs
,wants and products
Decide a marketing strategy suitable for Clients
Construct a marketing approach that delivers business
Competitor
Information
Exports to India Market
opportunity Create products awareness, Create satisfied loyal customers,
•Techno Commercial study of the products or services
•Visit to the client’s place for 3 days (if necessary)
Manage Client information
•Understand
Customer industry
•Customer study
•Analyze competition
•Listing down the activities and preparing a macro execution plan
Define unique characteristics of client’s products and service support : Personal visits and build strong approach with identified customers
Price Negotiations activities
Identify and create demand and support for
Key competitors and their market positioning like size, imports in India or local manufacturing/tradi ng, sales process, pricing, strengths and weaknesses
Capture regular business enquires from customers to create long term business relations with customers
India Visit to gauge the realistic
Shared Sales Manager has been designed to enable the selected overseas companies to enter the Indian market by allowing them to test the market within a dramatically adjusted, restricted budget
supply in Indian Market Follow promotional ways like on our website as per your need and personal visits at trade shows, events, seminars, associations and trade portals
by Vishwesh Rajguru
situation at later stage and decide on Scale up Operations
Creation of strong customer relations resulting Increase share of the business to Client
6
4
Customer Relationship – Single Point Contact of Sales Manager
Continued Support
Awareness & Information
Gathering
7 1
Service/repair experience of the company
6 Customer 2 Relationship
Customer experience across all channels and across every
stage of the relationship
Purchase experience
5 Point contact care for enquires and identify/define problem
3 Receive product & begin use
Review, understand logistics & pay bill
by Vishwesh Rajguru 6
Elements of Costing that establish the Selling Price analysis:
Product design
Tooling and capitalization
Testing and evaluation
Overhead on above activities
Product development costs
Direct and variable material
Direct and variable labor
Direct and variable
manufacturing system
Manufacturing costs Total product cost
Selling Price
Marketing & sales
General & administrative
Total pretax profit
by Vishwesh Rajguru 7
Sales Manager- Responsibility
Define winning strategies and business plans along with higher authorities.
Improve product offerings to clients to enhance added value and improve margins
Using a solution and consultative approach, the role will take the lead in planning, managing, coordinating
and winning business within both new and existing customers in National or International level
Excellent product and technical knowledge in order to provide a great service to its clients.
Manager is aware about sectors and customer where the products are of high value and/or technology
oriented and high quality material sourcing.
Manager for long term and continues presence in India and bridge between company and gain of
potential market of India – for Sales and Sourcing plus logistics.
Working methodology strictly as per company’s guidelines and involvement in defining strategy.
Coordination and relations building with end-users, agents, distributors and suppliers ,exporters plus
appointed logistical companies .
All India and International business development activities like trade shows, market, customer and
supplier segments, seminars and other business development activates conduction and reporting to the
company on a regular basis.
by Vishwesh Rajguru 8
Managing and optimizing processes within the Customer Support.
Reporting and coordination with RnD or Engineering department and commercial department about
market feedback from customers.
Visits and other relevant activities report in company given format or approved format in detail – for
Sales or Sourcing.
Organize client’s visits for factory and manufacturing process inspections.
Investigation of customer complaints regarding quality, tolerances, specifications and delivered
condition of products and feedback to relevant corrective action taken.
Daily reporting through by Company ‘s define format or software.
Coordination activities of departments such as operating, manufacturing, engineering, planning, and
sales, maintenance, research and development, to ensure operational efficiency and economy.
Support and manage every employee to achieved significant improvements in their productivity as per
clients need.
Planning of customers /prospects visits and travel scheduling .
New product or Technology launching in the market.
Manager able to handle approvals from government and due diligence ,if any.
by Vishwesh Rajguru 9
Supply Chain Flow Chart
Supply Chain Planning
Demand Forecasting
& Planning
Inventory Planning
Supply Planning
Production and Procurement
Supply Chain Management Order Management
Distribution Management
Customer Relationship Management
Relationship With Distributors
Service Maintenance
by Vishwesh Rajguru 10
Sourcing Development Methodology and Activates by Manager.
Drawing /Enquiry/current
price from purchase….Step 1
Enquiry forward to Indian
manufacturer… Step 2
Quotation and Sample received by suppliers for .
client’s approval. Step 3
Price Comparison
Sheet of suppliers.
Step 4
Supplier closer to our cut out price at least two supplier
screen out Step 5
Vendor visit - Audit for two
supplier Sample manufacturer
clearance Step 6
Sample to give to manufacturing
clearance if Set up, Manufacturing facilities ,QC and
price ok Step 7
Sample received along with Test
certificate sent to client for approval
Step 8
Test on sample Material
,Chemical analysis &
Dimensional Criteria Step
9
Acceptance of Sample by
Client through mail
confirmation
Step 10
Draft of agreement to be sent to
Mumbai & same will be forwarded to supplier to go through terms &
conditions Step 11
Thereafter final Agreement to
be made between client and supplier
Step 12
by Vishwesh Rajguru 11
Sourcing Manager- Methodology and Responsibility - 1
<Define winning strategies and business plans along with higher
authorities.
<Improve product purchasing from suppliers to enhance added value and
improve margins
<Using a solution and consultative approach, the role will take the lead in
planning,
<managing, coordinating and winning business within both new and
existing customers in National or International level
<Excellent product and technical knowledge in order to provide a great
service to the Company.
<Manager is aware about sectors and suppliers where the products are of
high value and/or
<technology oriented and high quality material sourcing.
<Manager for long term and continues presence in India and bridge
between company and gain of potential market of India – for Sales and
Sourcing plus logistics.
<Working methodology strictly as per company’s guidelines and
involvement in defining strategy.
by Vishwesh Rajguru 12
by Vishwesh Rajguru 13
Sourcing Manager- Methodology and Responsibility - 2
<Coordination and relations building with end-users, agents, distributors
and suppliers and exporters plus appointed logistical companies .
<All India sourcing development activities like trade shows, market,
supplier segments,
<seminars and other business development activates conduction and
reporting to the company on a regular basis
<Managing and optimizing processes within the supplier support to the
company.
< Daily reporting and coordination with RnD or Engineering department
and commercial
<department about market feedback and status of supply.
<Visits and other relevant activities report in company given format or
approved format in detail – for Sourcing.
<Conduct ion of all logistical activates including customs and
documentation till door delivery in courier or cargo ( air or sea) mode.
<Organize Company staff visits for factory and manufacturing process
inspections.
<Investigation of complaints regarding quality, tolerances, specifications
and delivered
<condition of products and feedback to relevant corrective action taken.
Sourcing Manager- Methodology and Responsibility - 3
<Daily reporting through by Company ‘s define format or software.
<Coordination activities of departments such as operating, manufacturing,
engineering,
<planning, and sales, maintenance, research and development, to ensure
operational efficiency and economy.
<Support and manage every employee to achieved significant
improvements in their productivity as per Company’s need.
<Planning and Identification of new supplier development and travel
scheduling .
<New product or Technology to be source from the market.
<Manager able to handle approvals from government and due diligence ,if
any.
<Rejected material replacement related all activates.
<Ongoing monitoring of market and identification of new superior
suppliers
by Vishwesh Rajguru 14
COMPETATIVE ANALYSIS Methodology by Dedicated MANAGER -1
Competitor analysis for support help management understand their
competitive advantages disadvantages – through single point contact
<Overall sales and profits
<Sales and profits by market
<Sales Channels
<Sales Team
<Distribution system
<Identity / profile of senior management
<Cost structure
<Market shares (revenues and volumes)
<Technical Advancement (Source : Specifications and Features of the
Product)
<strengths and weaknesses of our competitors
<Advertising ( website ,trade show,B2B etc) strategy and spending
<Customer / consumer profile & attitudes
<Customer retention levels
by Vishwesh Rajguru 15
COMPETATIVE ANALYSIS Methodology by Dedicated MANAGER -2
Gathering Information on Competitors…
Gathering competitive intelligence need not be costly or complicated. In fact,
many experts suggest small businesses cannot afford to ignore this valuable
information - both when a company launches and at critical points as it
grows…
Who are your competitors? Make a list of companies you consider to be the
top five competitors in your sector. Consider both direct and indirect
competition. Add information such as size, how long they have been in
business and estimated revenue.
Also, do you know of any additional businesses set to launch within the next
year that could be considered competitors?
How are they doing? Next, revisit your list and fill out details about what you
know regarding the current state of those companies' recent performance. Is
their business growing, maintaining or declining?
Can you identify the reasons why their business is moving in one direction or
another?
by Vishwesh Rajguru 16
COMPETATIVE ANALYSIS Methodology by Dedicated MANAGER -3
Dealing with competitor’s position.
What are they doing? Take notes about your customers' operations and
marketing strategy. How do they price their products or services? Where are they
located? How and where do they advertise? What is their web presence like?
Where do you fit in? Think about how the product or service you offer is similar or
different to those offered by your competitors. Is there anything they are doing
that you should imitate?
Going further
Once you've determined what you already know, you can take steps to find out
more about what your competitors are up to and how you could potentially
improve your own business.
Talk to customers. Stay in the loop by chatting to customers about what
competitors are doing. Also make sure your staff is keeping an ear to the ground
in a similar way. If you have a regular customer survey or way of gathering
feedback, you can make this part of the process by including a couple of
questions by Vishwesh Rajguru 17
COMPETATIVE ANALYSIS Methodology by Dedicated MANAGER -4
Talk to colleagues. Similarly, ask others working in your field what they know
about your particular competitors. You could also chat with your accountant,
lawyer or those who work with similar small businesses and may know
something about competitors' plans.
Use the internet. There is likely to be a good amount of information on your
competitors that can be gathered online. Start by visiting their websites, which
may include press releases, information about new product launches, pricing
data and financial reports. You can also visit chat groups and communications on
trade association websites or general small business sites to try to learn more.
Personal visit. Put yourself in the shoes of a customer and stop by your
competitors' locations. Take notes about how they present their products or
services, as well as how competitors interact with merchandise.
You can also visit competitors' booths at trade shows to learn more about their
offerings. Who are they trying to appeal to and how are they going about it? If
you are uncomfortable doing these investigations personally, consider sending
an employee. by Vishwesh Rajguru 18
COMPETATIVE ANALYSIS Methodology by Dedicated MANAGER -5
Read up. Read trade publications and newsletters within your industry to keep
Printed Data Observable Data Opportunistic Screening
Websites and Annual
Reports
Pricing / price lists
Meetings with suppliers
Press releases Website Trade shows
Newspaper articles Promotions Sales Network
Analysts reports Tenders Seminars / conferences
Regulatory reports Market Recruiting ex-employees
Government reports Discussion with shared distributors
Presentations / speeches Social contacts with competitors
employees by Vishwesh Rajguru
tabs on what others are doing. What types of trends and strategies are making the
news? What do reports and surveys tell you? There is likely to be some additional
information of this type available at the library, at trade associations or at your
local business development center. Monitor advertising. You can learn a lot about competitors by reading their
advertisements in newspapers, magazines and other locations where you would
be likely to spot them. This is a great way to find out more about competitors'
product features, pricing, customer base and current market
Data Collection:
19
India Manager (Main Activities for Sales ot Sourcing) <Details about client’s / supplier’s ( in case of sourcing) company is and study of
the products and technology provided by Company.
<Methodology for Sales and Sourcing defined as per the Company.
<Establish the marketing category and identification of key target buyer/end user /
Suppliers ( in case of sourcing)
<The identification and behavior of target buyers/end users and suppliers wants
and needs.
<Monitoring and good business relationship building with existing agents or
suppliers.
<Identifying and appointing new agents, distributors and suppliers ( in case of
sourcing) to get more n more export orders.
<Positioning of the business as a leader, challenger, follower, or niche player in
the category.
<Describe the unique characteristics of client’s / supplier’s products and service
support that distinguish them from the competition.
< Description of key competitors and their market positioning like size, imports in
India or local manufacturing/trading, sales trends, strengths and weaknesses, their
probable impact on client’s sales or sourcing.
<Handling or monitoring of total logistics Import/Exports with Government of
India rules and regulations.
by Vishwesh Rajguru 20
<Competitive market segments the company will compete in.
<The unique positioning of the Clients / Suppliers (Suppliers ( in case of
sourcing) and its products versus the competition.
<Pricing and export strategy versus competition.
<Marketing spending strategy with advertising, promotion on our website and
personal visits at trade shows, events seminars and our contacts etc. for Sales
promotions
<Define the brand or business personality or image that is desired in the minds
of key target buyer/end user.
<Regular techno commercial feedback provided to client given by of key target
buyer/end user and Suppliers
<New technological development information impact on the client for getting
products updated in techno commercial way- Support for research and
development. ( R&D)
<Reporting and Accounting. < Daily coordination with client via Email, Skype call, VOIP or Cell
< Reporting structure follow by the company format or any online software.
< Operation from my own home located at centre of Mumbai, India.
< Accounts details will be provided to you as your format or online software
< All business related expenditure original bill copies of travelling , printing,
monthly cell charges will be send you via courier to Company. every month. by Vishwesh Rajguru 21
Exporter Importer
Bank In Exporters Country
Manufacturing/ Procuring
Importers bank
Logistics and Supply Chain Handling by Dedicated Manager
Importer’s Warehouse
End Customers
Secure Transportation
and Documentation
Air or Sea Shipment
by Vishwesh Rajguru 22
Dedicated Manager concept for Sales , Sourcing and
Supply Chain to the Company in Employment
Ethics and Mutual Trust
Regulatory Compliances
Company Policies
Management Functions
Dedicated Manager Navigates the
Corporate Growth
with
Good Governance
by Vishwesh Rajguru 23
Benefits of Outsourcing
Outsourcing, in its early days, seemed possible only by larger companies which
farmed out many low-end business processes. Since then, outsourcing has
become more of a norm than an option. Apart from the cost savings, outsourcing
is seen as a strategic move that can allow businesses to gain a competitive
advantage.
It certainly has opened up opportunities for organizations to utilize skill sets and
expertise that they normally would not be able to access without large
investments. It has also become a savior to startups and small businesses which
have to work with modest capital.
Lower costs
Lower costs are perhaps the prime benefit of offshore outsourcing. You can get
work done at a fraction of the cost that you would have to spend locally, while
getting better quality as well. Because of the differences in pay and standard of
living that exist between Asian and Western countries, labor costs are much lower
in Asia. On an average, you can expect about 60% cost savings if you outsource
to countries like India.
by Vishwesh Rajguru 24
Skilled Expertise
Finding skilled resources is one of the biggest challenges faced by companies
today, not to mention the investment required to train employees and the
attendant infrastructure required, which can rapidly drain funds. Outsourcing frees
companies from these hassles by providing access to skilled resources at lower
costs, with the additional benefit of not having the burden of managing them
directly.
Time zone difference
Because of the time zone difference between Asian countries and the West, you
can get your work done while your business closes down in the evening. This is
especially beneficial for companies in the service industry that need to provide
round-the-clock customer support.
Focus on core competencies
As a company grows, administrative functions also grow. Managing back-office
operations and administrative functions takes the time and energy out of any
organization. Outsourcing frees companies from having to manage non-core
functions, and puts the focus back on their core competencies. Entrepreneurs
and enterprises alike have benefited from outsourcing repetitive and mundane
tasks, and have had more time and opportunity to grow their business.
by Vishwesh Rajguru 25
Increased productivity and Efficiency
Outsourcing not only brings cost advantages but can also improve the efficiency
of business operations. If your business goals are properly aligned with the
deliverables in outsourcing, productivity and efficiency are bound to increase.
Outsourcing providers with the right expertise and experience can actually help
streamline business processes and contribute to the bottom-line.
Distribution of risk
When certain functions are outsourced, companies also distribute or do away
with the risks associated with running that particular function. For instance, if
payroll management is eating up your operational time and money, outsourcing it
to a payroll services provider gives you the freedom to focus your concentration
on other core activities of the business.
Improving customer service
Customer service is paramount to any organization. Through outsourcing you
can service your customers faster, provide better quality and decrease
turnaround time.
Better people management
Since outsourcing takes care of the skills necessary to run a particular business
process, your business is much more flexible in investing in key resources.
Instead of worrying about hiring people for your back office operations, you can
focus on getting resources to grow your core competencies.
by Vishwesh Rajguru 26
Globalization has turned India to be one of the favorite outsourcing
destinations – 2011/2012 Report
<Lower costs due to economies of scale.
<Ability to concentrate on core functions.
<Greater flexibility and ability to define the requisite service more readily.
<Acquire better management
<Assist a fast growth situation
<Less dependency upon internal resources. (Avoid labor problems)
<Control of budget.
<Faster setup of the function or service.
<Lower ongoing investment required in internal infrastructure.
<Greater ability to control on export orders or sourcing
<Increase flexibility to meet changing business conditions.
<Improve risk management.
<Acquire innovative ideas. Regular feedback ongoing change in technology.
< Enhance credibility in the International Market.
<Gain market access and business opportunities through the dedicated
manager’s network.
<Concrete base foundation for sales or sourcing with scaling up activities in next
stages. by Vishwesh Rajguru 27
Professionalism
Possess excellent orientation of General Management, Hi-Tech Engineering -Techno -
Commercial Sales and Business Promotions/ Development, Key Accounts Handling and
Professional Procurement + Outsourcing for Companies in Abroad-Sales or
Procurement in/from Indian Market with total Supply Chain Handling skills involving an
experience of around 24 + years in planning & development of strategies – marketing
and sales teams, design and implementation of successful marketing strategies and
product promotion plans. Fully experienced in increasing revenues, exceeding targeted
sales goals, developing profitable and productive business relationships, coordinating
with decision-makers, and building an extensive client base. Comfortable working
across cultures and multi product management. Exceptional communication skills
Effective and accountable in executive roles: Overcome complex business challenges
strong work ethic & irreproachable integrity
Thank You
by Vishwesh Rajguru 28