Imagining a Computerized Information Retrieval System of the Future.
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Transcript of Imagining a Computerized Information Retrieval System of the Future.
Imagining a Computerized Information Retrieval System of the Future
A little history...
“My feet are killing me!”
Command-line system
COMMAND:
WELCOME TO OUR SYSTEM
START CAT FIND TW HEALTH FEET
Access the main online
catalogPerform a
search
Use the “Title
Words” index
Look for “health”
and “feet”
Command-line system
RESULTS:
MAIN CATALOG
The health of the lumber industry in terms of cubic feet of lumber produced
QUERY: FIND TW HEALTH FEET
Web-based OPAC
health and feet
Results
Full Title
The health of the lumber industry in terms of cubic feet of lumber produced
Searching by subject heading
foot care
Subject heading list
Foot care and hygiene
And the results…
The doctor's sore foot book / Daniel M. McGann and L.R. Robinson ; drawings by Eric Miller.
1991
Natural language
I’m looking for a yarn store
Please type your question in the box:
Welcome to our site
Perform Search
Handling natural language
I’m looking for a yarn store
find find yarnyarn and and storestore
Eliminate stop words and phrases
Natural language
How to store your yarn safely
Results:
Question:
I’m looking for a yarn store
Our nice site
Matching key words
I’m looking for a yarn store
How do I store my yarn
Natural language enhanced
I’m looking for a store that sells yarn
Please type your question in the box:
Our even better site
Perform Search
Handling natural language
I’m looking for a store that sells yarn
findyarn (as grammatical object) and store (as grammatical object)
Parse syntax of sentence
Object of verb in modifying phrase
Direct object
Natural language enhanced
I’m looking for a store that sells yarnQuestion:
Our even better site
Results:Howdy’s. This is an old-fashioned store where you’re likely to find an old-timer seated on the porch spinning a fantastic yarn.
Expert system
Diagnosis
Patient’s temperature
Patient’s age
Patient’s gender
Is patient in pain?
Does patient have a rash?
M F
Y N
Y N
Expert system
Diagnosis
Does rash cover patient’s entire body?
If not, which areas are affected?
Y N
Y N
Torso
Arms
Hands
Face
Legs
Feet
Y N
Y N
Y N
Y N
Y N
Expert system
Diagnosis
Has patient gone hiking lately?
Has patient been in contact with outdoor plants?
Y N
Y N
Expert system
Diagnosis
Does rash look like either of these?
Poison ivy Poison oakY NY N
Expert system
Treatment
Act sympathetic.
Experimental expert system : Smart Database Selector
Select Type of Information (Choose a type of information; then specify other criteria)
Choose a Broad Subject
Choose Type of Information
Choose a Database Level
Choose a Database Type
Select
Arts & HumanitiesLife Sciences and MedicinePhysical Sciences &
EngineeringSocial SciencesBusiness and EconomicsEducationLawMultisubjects
BibliographicDirectoryFull TextNumerical
Source: Ma, Wei. 2002. A database selection expert system based on reference librarians’ database selection strategy: a usability and empirical evaluation. Journal of the American Society for Information Science and Technology 53(7):567-580.
A-V reviewBiographical informationBook chaptersBook reviewConference proceedingsCurrent eventsEditorials…
General interests levelScholarly level for
humanitiesScholarly level for social
sciencesScholarly level for
scientific/technical information
Future retrieval system for library
Rivendell Public Library
Welcome to the Rivendell Public Library online information retrieval system.
Keep in mind...Table 3: Information management taxonomy of solutions for users' affective
symptoms
AFFECTIVE FUNCION
USERS' AFFECTIVE SYMPTOMS
INFORMATION MANAGEMENT SOLUTIONS
Level 1ORIENTING
ENCOURAGING (in order to overcome
resistance toinformationseeking)
Being patient vs. impatient Informing users how long things take (secs./mins.)
Feeling guided vs. lost Alerting users to common errors
Being appreciative vs. dissatisfied Showing concern for users' difficulties with technical aspects
Being realistic vs. disappointed Telling users what is reasonable to expect
Feeling that one is taken care of vs. feeling ignored
Being more directive by telling users where something needed can be found
Level 2ADVISING
COACHING (in order tostrengtheninformation
intentionality)
Feeling opposition to the constraints of the information world
Building flexibility into systems by allowing for alternative ways of doing something
Experiencing fun vs. tedium Sharing convenient tips and information useful to users
Feeling confident vs. anxious Reducing uncertainty by giving more feedback (What will happen when and if)
Experiencing clarity vs. confusion Identifying something on a diagram or analyzing an example or showing a model
Level 3REASSURINGCONSOLING
(in order to promote
acceptance and support)
Feeling enthusiasm vs. displeasure Affirming to users the eventual outcome as being successful
Feeling empowered vs. helpless Affirming the principle that "users are never at fault"
Accepting vs. rejecting Presenting lifelong information literacy as an attainable goal
Can we “humanize” a computer system?
Picard, Rosalind. 201. Building HAL: computers that sense, recognize, and response to human emotion. In Human vision and electronic imaging VI. Available at: http://pubs.media.mit.edu/pubs/papers/TR-532.pdf
Provide the system with Social Intelligence
Ability to sense, recognize, and respond to human emotion
Facial expression recognition
Facial expression recognition
Can we “humanize” a computer system?
Picard, Rosalind. 201. Building HAL: computers that sense, recognize, and response to human emotion. In Human vision and electronic imaging VI. Available at: http://pubs.media.mit.edu/pubs/papers/TR-532.pdf
Provide the system with Social Intelligence
Ability to sense, recognize, and respond to human emotion
Facial expression recognition
Vocal inflection recognition
Reasoning about emotion given text input about goals and actions
Can we “humanize” a computer system?
Picard, Rosalind. 201. Building HAL: computers that sense, recognize, and response to human emotion. In Human vision and electronic imaging VI. Available at: http://pubs.media.mit.edu/pubs/papers/TR-532.pdf
IBM’s Emotion Mouse
A caveat...
“Clippit” aka “Clippy”
The public responds
Comics respond
Clippy’s fate
Expert system for library
I would like to search independentlyI would like guidance from the virtual librarian
Rivendell Public Library