imageRUNNER 2422L/2420L UFR II Printer...
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UFR II Printer Guide UFR II Printer Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. ENG
Transcript of imageRUNNER 2422L/2420L UFR II Printer...
UFR II Printer Guide UFR II Printer Guide
Please read this guide before operating this product.After you finish reading this guide, store it in a safe place for future reference. ENG
imageRUNNER 2422L/2420LUFR II Printer Guide
Manuals for the MachineThe manuals for this machine are divided as follows. Please refer to them for detailed information.Depending on the system configuration and product purchased, some manuals may not be needed.
* The manual is needed only if the optional Network Kit is attached to the machine.
Guides with this symbol are printed manuals. CD-ROMGuides with this symbol are PDF manuals included on the accompanying CD-ROM. (See footnote.)
• Quick Reference for Basic Operations Easy Operation Guide
• Setup Instructions• Basic Operations User’s Guide
• Basic Operations• Troubleshooting Reference Guide CD-ROM
• Copying Instructions Copying Guide CD-ROM
• Remote User Interface Instructions Remote UI Guide* CD-ROM
• Network Connectivity and Setup Instructions Network Guide* CD-ROM
• Color Network ScanGear Instructions(for Windows only) Network ScanGear Guide* CD-ROM
• UFRII LT Printer Instructions UFR II Printer Guide(This Document) CD-ROM
• UFRII LT Printer Driver Instructionsfor Windows Windows Printer Driver
Guide CD-ROM
• UFRII LT Printer Driver Instructions for Macintosh Mac Printer Driver Guide CD-ROM
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.
How This Manual is Organized
Using the Machine as a Printer
Troubleshooting
Appendix
Includes the Symbol Sets Supported, Specifications, and the Index.
Chapter 1
Chapter 2
Chapter 3
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viSymbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viKeys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viDisplays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiIllustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiAbbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiTrademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xCopyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xDisclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1 Using the Machine as a Printer
Using the Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4Default Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Enabling the Duplex Unit-A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Combining the Binding and Margin Settings . . . . . . . . . . . . . . . . . . . . . .1-14Finishing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Chapter 2 Troubleshooting
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Other Print Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
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Chapter 3 Appendix
Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
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PrefaceThank you for purchasing the Canon imageRUNNER 2422L/2420L. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
How to Use This Manual
Symbols Used in This ManualThe following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
IMPORTANT Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.
NOTE Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
Keys and Buttons Used in This ManualThe following symbols and key/button names are a few examples of how keys and buttons to be clicked or pressed are expressed in this manual:
• Control Panel keys
• Buttons on Computer Operation Screens
Control Panel Keys Example
[Key icon] [ ]
Key icon + (Key Name) (Additional Functions)
[Key Name] [OK]
UI Type Example
[Button Name] [OK]
[UI Name] + menu, icon, etc. [Start] menu, [CD-ROM] icon, etc.
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Displays Used in This ManualScreen shots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options you have installed.
The buttons and other objects that are related to operations during the procedure are marked with a , as shown in the example below.
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Illustrations Used in This Manual The machine illustrations used in this manual are those of the imageRUNNER 2420L with the following optional equipment attached: the Feeder (DADF-P2), Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-S1, and Cassette Feeding Module-T1.
Abbreviations Used in This ManualIn this manual, product names are abbreviated as follows:
Microsoft Windows 2000 operating system: Windows 2000
Microsoft Windows XP Home Edition operating system: Windows XP Home Edition
Microsoft Windows XP Professional Edition operating system:
Windows XP Professional Edition
Microsoft Windows XP operating system: Windows XP
Microsoft Windows Vista operating system: Windows Vista
Microsoft Windows 7 operating system: Windows 7
Microsoft Windows Server 2003 operating system: Windows Server 2003
Microsoft Windows Server 2008 operating system: Windows Server 2008
Microsoft Windows operating system: Windows
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TrademarksMacintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows, Windows logo, Windows Vista and Windows Vista logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
Other product and company names herein may be the trademarks of their respective owners.
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Legal Notices
CopyrightCopyright 2011 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.
DisclaimersThe information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
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CHAPTER
1
Using the Machine as a PrinterThis chapter describes what you should know and do before printing documents from a computer, such as customizing the Printer Settings and canceling print jobs.
Using the Printer Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Default Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
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Using the Printer Settings Menu
The <Printer Settings> menu enables you to access common features. Below is an abbreviated outline of the <Printer Settings> menu structure.
NOTEDepending on the printer environment, some settings may not be available.
A sequence of steps for selecting the Printer Settings is illustrated below. For details on the available printer settings, see “Settings Menu,” on p. 1-4.
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1 Press (Additional Functions).
The Additional Functions menu appears.
Referring to the descriptions of the following settings, select the option best suited to your preferences:
- Default Paper Size (See “Default Paper Size,” on p. 1-4.)- Default Paper Type (See “Default Paper Type,” on p. 1-5.)- 2-Sided (See “2-Sided Printing,” on p. 1-6.)- Print Quality (See “Print Quality,” on p. 1-11.)- Page Layout (See “Page Layout,” on p. 1-12.)- Finishing (See “Finishing,” on p. 1-15.)- Error Time Out (See “Error Time Out,” on p. 1-17.)- Auto Size Detection (See “Auto Size Detection,” on p. 1-18.)- Initialize Printer (See “Initializing the Printer,” on p. 1-18.)
4 Press (Reset) to return to the Standby display.
2 Use [ ] or [ ] to select <Printer Settings> ➞ press [OK].
The Printer Settings menu appears.
3 Use [ ] or [ ] to select the setting that you want to change ➞ press [OK].
Audible Tones Common Settings Copy Settings Printer Settings
Additional Functions
Default Paper Size Default Paper Type 2-Sided Print Quality
Printer Settings
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Settings Menu
This section provides detailed information on the Printer Settings.
NOTEThe default settings are indicated in bold.
Default Paper Size
A4, A4R, A3, A5R, B4, B5, B5R, LTR, LTRR, LGL, STMTR, EXEC, COM10, Monarch, DL, ISO-C5, ISO-B5
This setting defines the default paper size used when the paper size cannot be set from the printer driver in the computer, or when no paper source is specified.
To select an option, use [ ] or [ ] to select the desired paper size ➞ press [OK].
IMPORTANTIf you are printing from a computer that does not have the appropriate printer driver for the machine, make sure that the paper loaded in the paper drawer matches the paper size selected for this setting. If paper of the selected size is missing in any of the paper sources, the machine displays an error message on the LCD display and suspends to perform further printing. If no paper source has been selected through the application, the machine automatically selects the default printer setting for the paper size. (See Chapter 3, “Useful Functions and Settings,” in the Reference Guide.)
Settings Menu1-4
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Default Paper Type
Plain, Recycled, Color, Bond, Heavy Paper, Tracing Paper, Transparency, Labels
This setting sets the default paper type to be used for print jobs. This machine has internally defined optimal print modes for each specified paper type.
To select an option, use [ ] or [ ] to select the desired paper size ➞ press [OK].
IMPORTANTIf you are printing from a computer that does not have the appropriate printer driver for the machine, make sure that the paper loaded in the paper drawer matches the paper type selected for this setting. If paper of the selected type is missing in any of the paper sources, the machine displays an error message on the LCD display and suspends to perform further printing. If no paper source has been selected through the application, the machine automatically selects the default printer setting for the paper type. (See Chapter 3, “Useful Functions and Settings,” in the Reference Guide.)
NOTE• Use the following figures as a guideline to decide whether paper should be
specified as Plain Paper or Heavy Paper:- Plain Paper: 64 g/m2 to 80 g/m2
- Heavy Paper 1: 81 g/m2 to 90 g/m2
- Heavy Paper 2: 91 g/m2 to 105 g/m2
- Heavy Paper 3: 106 g/m2 to 128 g/m2
• Canon transparency film is recommended for printing on transparencies.• Canon label paper is recommended for printing on labels.
• Two-sided printing is not available for Heavy Paper, Transparency, or Labels.
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2-Sided Printing
Off, On
This setting selects one- or two-sided printing. In the 2-Sided Printing mode, the document is printed on both sides of the paper.
To select an option, use [ ] or [ ] to select the desired paper size ➞ press [OK].
IMPORTANT• The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is
attached.
• To perform 2-Sided Printing from a computer that is connected to the machine with a USB cable, you must enable the optional Duplex Unit-A1 from the printer driver. For help, see “Enabling the Duplex Unit-A1,” on p. 1-7.
NOTE• In the 2-Sided Printing mode, you can use either the paper drawers or stack bypass
as the paper source, with the A4, A3, A5R, B4, B5, B5R, LTR, LGL, STMTR, or EXEC paper loaded.
• In the 2-Sided Printing mode, you can use the 64 g/m2 to 90 g/m2 paper.
• When printing on letterhead paper, or paper with a logo (such as a cover sheet), pay attention to the printing surface as illustrated below.- If the paper is fed from a paper drawer, the printing surface should be face down.
- If the paper is fed from the stack bypass, the printing surface should be face up.
• You can switch the paper feed method for paper loaded in the machine. (See Chapter 3, “Useful Functions and Settings,” in the Reference Guide.)
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Enabling the Duplex Unit-A1To perform 2-Sided Printing, enabling the Duplex Unit-A1 manually on the printer driver is required on some cases, such as when the machine is connected to a computer with a USB cable. You can also check whether the Duplex Unit-A1 is enabled by the procedure below.
■ For Windows:
1 Open the printer properties dialog box.
● For Windows 2000
❑ Click on the [Start] menu ➞ point to [Settings] ➞ click [Printers].
● For Windows XP Professional Edition/Server 2003
❑ Click on the [Start] menu ➞ [Printers and Faxes].
● Windows XP Home Edition
❑ Click on the [Start] menu ➞ point to [Control Panel] ➞ [Printers and Other Hardware] ➞ click [Printers and Faxes].
● Windows Vista
❑ Click on the [Start] menu ➞ [Control Panel] ➞ [Hardware and Sound] ➞ [Printers].
● Windows Server 2008
❑ Click on the [Start] menu ➞ [Control Panel] ➞ [Printers].
● Windows 7
❑ Click on the [Start] menu ➞ [Devices and Printers].
2 Right-click the icon of the printer you installed ➞ click [Printer Properties] (or [Properties]).
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3 Click the [Device Settings] tab to display the [Device Settings] sheet ➞ select the [Duplex Unit] check box ➞ click [OK].
For Windows 7
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■ For Macintosh:
NOTEThe screen shots in the procedure below are from Mac OS X 10.4.
1 Open [System Preferences] ➞ click [Print & Fax].
2 Click [Printing] ➞ select your printer ➞ click [Printer Setup].
For Mac OS X 10.5 or later, select your printer ➞ click [Options and Supplies].
Settings Menu 1-9
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3 Select [Installable Options] ➞ select the [Duplex Unit] check box ➞ click [Apply Changes].
NOTE• For Mac OS X 10.4, if you close the [Printer Info] dialog box without clicking [Apply
Changes], the settings you have made will not be saved.
• For Mac OS X 10.5 or later, click [Driver] ➞ confirm that the printer driver corresponding to your printer is selected for [Print Using] ➞ enable [Duplex Unit] ➞ click [OK].
IMPORTANTConfirm also that the options other than the Duplex Unit-A1 are properly configured. Be sure to select only those options that are actually installed in the machine.
Settings Menu1-10
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Print Quality
■ Image Refinement
On, Off
This setting smoothes the jagged outlines of characters and graphics.
Use [ ] or [ ] to select <Off> or <On> ➞ press [OK]. If <On> is selected, smoothing is performed before printing. Select <Off> to disable the function.
NOTEThe effects of image refinement may vary depending on the types of characters and graphics on the printed document.
■ Density
-4 to +4; ±0
This setting adjusts the print density.
Pressing [ ] or [ ] makes the print image lighter or darker respectively. You can select from nine levels, with level ‘±0’ (middle) being the default setting.
■ Toner Saver
Off, On
This setting enables or disables the toner saving feature. Enabling this feature uses less toner to print documents and may result in longer toner life.
Use [ ] or [ ] to select <Off> or <On> ➞ press [OK].
NOTEIf <On> is selected for <Toner Saver>, very light or finely detailed images may not be printed clearly.
Settings Menu 1-11
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Page Layout
■ Binding
Long Edge, Short Edge
This setting determines whether the binding position is along the long edge or the short edge of the paper. When binding for two-sided printing, the image orientation is automatically adjusted for correct layout.
When the binding position is on the long edge of the paper:
When the binding position is on the short edge of the paper:
Use [ ] or [ ] to select the desired page layout ➞ press [OK].
NOTE• You cannot create a binding margin with this setting alone. Use this setting in
combination with the Margin setting (described below) to create a binding margin.• For two-sided printing, the orientation of the image on the back side of the page
may be changed by this setting.
Two-sided printing in portrait orientation
Two-sided printing in landscape orientation
Front Back Front Back
Two-sided printing in portrait orientation
Two-sided printingin landscape orientation
Front Back Front Back
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■ Margin
-50.0 mm to +50.0 mm (in increments of 0.5 mm); 0.0 mm
This setting sets the page margin in millimeters or inches. The settings can be set between -50.0 mm and +50.0 mm in increments of 0.5 mm.
Press [ ] to increase the width of the inside margin.
Press [ ] to increase the width of the outside margin.
You can specify the edge along which the margin will be created in the <Binding> setting. To create a margin along one of the edges of the paper, use this setting in combination with the <Binding> setting.
IMPORTANTIf this setting moves the image outside the printable area, part of the image may be cut off.
NOTEPressing [ ] increases the setting value in 0.5 mm increments. Pressing [ ] decreases the value by 0.5 mm. Hold down [ ] or [ ] to quickly and continuously scroll through the values.
[0 mm] [ + ] [ - ]
Center Center Center
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Combining the Binding and Margin SettingsThe figures below illustrate how the Binding and Margin settings are combined. You can set the paper orientation using the printer driver. (See the Windows Printer Driver Guide, Mac Printer Driver Guide, or the help on the printer driver.)
Settings Menu1-14
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Finishing
Group, Collate, Staple, Rotate + Group, Rotate + Collate, Offset + Group, Offset + Collate
Use [ ] or [ ] to select the desired finishing mode ➞ press [OK].
Some of the above options require the optional Finisher-U2 and are not available unless the Finisher-U2 is attached to the machine:
: Available
N/A: Not Available
You can select from several features when collating printed matter.
Group
This setting prints all copies of the same page before printing the next page.
Collate
This setting prints all pages of each copy before printing the next copy.
Staple
This setting prints all pages of each copy (collating), and staples them together before printing the next copy.
Rotate + Group
This setting prints all copies of the same page before printing the next page. It rotates every other complete set of pages to indicate where each new set starts.
When Finisher-U2 Is Not Attached
When Finisher-U2 Is Attached
Group
Collate
Staple N/A
Rotate + Group N/A
Rotate + Collate N/A
Offset + Group N/A
Offset + Collate N/A
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Rotate + Collate
This setting prints all pages of each copy (collating), and rotates every other complete copy 90 degrees to indicate where each copy starts.
Offset + Group
This setting prints all copies of the same page before printing the next page. It offsets every other complete set of pages to indicate where each new set starts.
Offset + Collate
This setting prints all pages of each copy (collating), and offsets every other complete copy to indicate where each copy starts.
Examples of each Finishing option when printing three copies of a three page document:
CollateGroup
Rotate + CollateRotate + Group
Offset + Group
Staple
Offset + Collate
Settings Menu1-16
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NOTE• Rotate modes are not available if the machine is equipped with the optional
Finisher-U2.
• To use the Staple or Offset mode, the optional Finisher-U2 must be attached.
• Rotate + Group and Rotate + Collate are available for selection if the paper size is A4, A4R, B5, B5R, LTR, or LTRR.
• If Rotate + Group or Rotate + Collate is selected, part of the print image may be cut off when the image is rotated. You need to load the same size paper as the original in the paper drawers in both landscape and portrait positions. If you do not, all the sheets will be printed in the orientation that the loaded paper is in.
• Offset + Group and Offset + Collate are available for the following paper sizes: A4, A4R, A3, B4, B5, LTR, LTRR, LGL, or 11" × 17".
• When you are stapling paper in landscape orientation, the image orientation and the staple position may not match.
• The Staple mode is available for selection if the paper size is A4, A4R, A3, B4, B5, LTR, LTRR, LGL, or 11" × 17".
• The maximum number of sheets that can be stapled is 30 for A4R, A3, B4, LTRR, LGL, and 11" × 17", and 50 for A4, B5, and LTR. If the number of sheets is greater than the limit, they will not be stapled.
Error Time Out
Off, On (1 to 300 sec); 15 Sec
The Error Time Out setting enables the machine to discard a print job that remains in the machine’s memory after a specified period of time.
This setting is useful when the data for the current job has some error and prevents the machine from performing further printing. In this case, the machine will not receive other print commands because it performs printing in the chronological order; the first job received is printed first, then the second job received printed next, etc.
If the Error Time Out setting is enabled, the current job will be discarded automatically in the specified period of time. For example, if <Error Time Out> is set to ‘On’ and ‘20 sec’, the data for the current job will be erased from the machine’s memory 20 seconds after the machine starts processing the data.
If <Error Time Out> is set to ‘Off’, the machine will not discard jobs automatically.
IMPORTANT• If a job that consists of a large amount of data is sent from a computer, the function
may cause the machine to end a print job before the complete data is received. In this case, set a longer error time out period (in seconds).
• If <Off> is selected, you will not be able to make copies until print jobs that use the Staple mode are complete.
Settings Menu 1-17
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NOTEWhen a job is being processed, the Processing/Data indicator blinks on the control panel.
Auto Size Detection
Off, On
Paper of the selected size in the printer driver may be absent in any of the machine’s paper drawers. If the Auto Size Detection setting is enabled, the machine will automatically substitute paper of an available size for the missing, according to the following table:
NOTEThe machine does not use substitute paper if the above substitute paper is not loaded in the machine’s paper drawers.
Initializing the Printer
No, Yes
The menu settings can be returned to the factory defaults by initializing the printer settings.
If <Yes> is selected, the settings are initialized. If <No> is selected, the settings are not initialized.
IMPORTANTDo not turn OFF the machine while the settings are being initialized, as this may damage the machine’s memory.
Printer Driver Setting Substitute Paper
Letter A4
A4 Letter
11" × 17" A3
A3 11" × 17"
Settings Menu1-18
Canceling a Print Job
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There are several ways to cancel a job. This section describes how to cancel a job using the Stop key and using the System Monitor screen.NOTESeveral prints may be output even after you canceled a job.
Using the Stop KeyYou can cancel a print job using the Stop key.
1 Press (Stop).
● If the machine is handling only one job:
❑ Proceed to step 4.
● If the machine has multiple jobs:
❑ Proceed to step 2.
NOTE• The current job is listed first on the Status screen.• The LCD display can display characters in ASCII code. Using other character codes may
cause characters garbled on the LCD display.• The messages displayed on the Status screen are as follows:
- <Printing> = Current job- <Paused> = Current job that has been temporarily stopped by pressing (Stop).- <Waiting> = Reserved jobs
2 Use [ ] or [ ] to select the job you want to cancel ➞ press [OK].
Copy Paused Printer Waiting Report Waiting Copy Waiting
Status
Canceling a Print Job 1-19
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NOTE• If you do not want to cancel the job, press [ ] or [ ] to select <No> ➞ press [OK].
• Pressing (Stop) while the machine is scanning an original placed in the optional feeder may cause a paper jam. For instructions on clearing paper jams in the optional feeder, see Chapter 7, “Troubleshooting,” in the Reference Guide.
• You cannot select multiple jobs and cancel them all at once. Select and cancel one job at a time.
Using the System Monitor ScreenYou can cancel a print job from the System Monitor screen during printing or while it is waiting to be processed.
1 Press [System Monitor].
The System Monitor screen appears on the LCD.
3 Use [ ] or [ ] to select <Cancel> ➞ press [OK].
The Cancel screen appears.
4 Use [ ] or [ ] to select <Yes> ➞ press [OK].
The job is canceled.
2 Use [ ] or [ ] to select <Print> ➞ press [OK].
The Print Status/Log screen appears.
Cancel Status: Waiting Dept. ID: 0000001 Type: Printer
Job Status Details
Yes No
Cancel?
Device Copy Print Network Information
Check System Status
Canceling a Print Job1-20
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NOTE• The current job is listed first on the Status screen.
• The LCD display can display characters in ASCII code. Using other character codes may cause characters garbled on the LCD display.
• The messages displayed on the Status screen are as follows:- <Printing> = Current job- <Paused> = Current job that has been temporarily stopped by pressing (Stop).- <Waiting> = Reserved jobs
NOTEOn the Job Status Details screen, you can also check the details of the selected job. For more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
3 Use [ ] or [ ] to select <Status> ➞ press [OK].
The Status screen appears.
4 Use [ ] or [ ] to select the job you want to cancel ➞ press [OK].
If there is only one print job, just press [OK].
The Job Status Details screen appears.
5 Use [ ] or [ ] to select <Cancel> ➞ press [OK].
The Cancel screen appears.
Status Log
Print Status/Log
Copy Printing Printer Waiting Report Waiting Copy Waiting
Status
Cancel Status: Waiting Dept. ID: 0000001 Type: Printer
Job Status Details
Canceling a Print Job 1-21
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NOTE• You cannot select multiple jobs and cancel them all at once. Select and cancel one job ata time.
• The LCD display can display characters in ASCII code. Using other character codes may cause characters garbled on the LCD display.
7 Press (Reset) to return to the Standby display.
6 Use [ ] or [ ] to select <Yes> ➞ press [OK].
If you do not want to cancel the job, select <No> to return to the previous display.
The selected job is canceled.
Repeat steps 4 and 6 to cancel another job.
Yes No
Cancel?
Canceling a Print Job1-22
CHAPTER
2
TroubleshootingThis chapter describes printing problems that can be solved by following a few simple procedures. Do not attempt to solve problems other than those described in this chapter. If you cannot solve a problem, contact your local authorized Canon dealer.
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Other Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
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Printing Problems
If you have difficulties in printing, we recommend that you resolve with the following remedies.
NOTEPlease contact your local authorized Canon dealer if a problem persists, or if you encounter problems not listed in the following sections.
Printer Trouble
Indicators off and display blank.
Cause 1 Power switch is not turned ON.
Remedy Check the power switch to ensure that the machine is turned ON.
Cause 2 Power cord is not connected.
Remedy Check the power cord and be sure it is connected at both ends.
Cause 3 No power at the AC outlet.
Remedy Check the AC outlet. Consult an electrician or the local power company. If you are using a power strip, ensure that the power lead is connected at the source and turned ON.
Printing Problems2-2
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Printing does not start.
Cause 1 Output tray is full of paper during the print job. (When Inner 2 Way Tray-E2 is set up, the selected tray is full of paper.)
Remedy Remove the paper in the tray.
Cause 2 The machine and host computer are not properly connected.
Remedy Check the cable connection between the host computer and the machine. (See Chapter 1, “Before You Start Using This Machine,” in the User’s Guide.)
Cause 3 A failure occurred in the machine or an optional device.
Remedy Take appropriate measures according to the message on the LCD display.
Cause 4 The paper size set in the drawer is different from the paper size you have set up in the application software. Or an appropriate paper size you have set for enlarging or reducing the copy is not set.
Remedy 1 Change the paper in the selected drawer to the paper size you have set in the application software (or to the size you have set for enlarging/reducing copy). Then print it again.
Remedy 2 Select the drawer with the appropriate paper size you have set up in the application software (or to the size you have set for enlarging/reducing copy). Then print it again.
Cause 5 Paper in the drawer or the stack bypass has run out.
Remedy Load more paper.
The machine does not work.
Cause There is a problem with the machine or the software.
Remedy Look at the message on the LCD display and act accordingly.
You cannot print a job or store a job.
Cause The total number of pages in all jobs has exceeded the limit which can be processed.
Remedy 1 Delete other processes, cancel other jobs being processed, or wait until those jobs are finished, then print again.
Remedy 2 Divide the job, then print again.
Printing Problems 2-3
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Paper excessively curled after coming out of the machine.
Cause You may be using paper that curls too easily.
Remedy Ensure that the paper you are using meets the specifications. (See Chapter 8, “Appendix,” in the Reference Guide.) Remove the paper stack, turn it over, reload in the drawer and try again. (See Chapter 2, “Basic Operations,” in the Reference Guide.)
Print Problems
Printer not using the font you want.
Cause You have specified a font that is not available.
Remedy Check whether the font you specified is available with the machine. (See “Symbol Sets Supported,” on p. 3-3.)
One edge of the document is cut off.
Cause You are trying to print something outside the printable area of the page.
Remedy Use your software application to adjust the margins of the page. Check and ensure that your software application is not trying to print graphics or text outside the printable area. (See the application software manual.)
High jam rates, incorrect feeding, or multiple sheet feed errors.
Cause You may be using unsuitable paper.
Remedy Always use paper that is suitable for the machine. (See Chapter 2, “Basic Operations,” in the Reference Guide.)
Printing garbled text.
Cause 1 If different portions of the text are garbled every time you print, the interface cable may be too long, and spurious noise is corrupting the data.
Remedy Using a USB cable of 3 meters or shorter is recommended. If your USB cable is longer than this, replace it with a shorter one.
Cause 2 The machine is plugged into an outlet shared with another electrical device capable of generating noise, such as a photocopier, shredder or air conditioner.
Remedy Plug the machine into a different outlet or consult a qualified technician to install a noise filter.
Printing Problems2-4
Other Print Problems
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Correcting Poor Print Quality
Printed text faded or streaked with white.
Cause The level of toner remaining in the toner cartridge may be low, or the toner is not evenly distributed inside the cartridge.
Remedy Replace the Toner Cartridge. (See Chapter 6, “Routine Maintenance,” in the Reference Guide.)
Printed pages are dirty or have white specks.
Cause The fixing roller inside the fixing assembly has become dirty with toner dust.
Remedy Clean the fixing assembly inside the machine. (See Chapter 6, “Routine Maintenance,” in the Reference Guide.)
The printout is too light or too dark.
Cause 1 The toner density settings are not correct.
Remedy Adjust the toner density and print the data again. (See “Print Quality,” on p. 1-11.)
Cause 2 <Toner Saver> is set to ‘On’.
Remedy Set <Toner Saver> to ‘Off’ and print the data again. (See “Print Quality,” on p. 1-11.)
Black spots on the front and back of the printed pages
Cause The fixing roller inside the fixing assembly unit may be dirty.
Remedy Clean the fixing roller. (See Chapter 6, “Routine Maintenance,” in the Reference Guide.)
Other Print Problems 2-5
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Black stripes appear on multiple sheets in sequence
Cause The life of the cartridge is old or damaged.
Remedy Contact your local authorized Canon dealer.
Other Print Problems2-6
CHAPTER
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AppendixThis chapter summarizes the specifications of the machine and contains the index.
Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
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Printer Settings Menu
The following table lists all settings of the Printer Settings menu. (The default settings are indicated in bold.)
*1 The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is attached.
*2 The Staple and Offset modes are available only when the optional Finisher-U2 is attached.
*3 The Rotate modes are not available when the optional Finisher-U2 is attached.
Additional Functions Available SettingsApplicable
Page
Printer Settings
Default Paper SizeA4, A4R, A3, A5R, B4, B5, B5R, LTR, LTRR, LGL, STMTR, EXEC, COM10, Monarch, DL, ISO-C5, ISO-B5
p. 1-4
Default Paper TypePlain, Recycled, Color, Bond, Heavy Paper, Tracing Paper, Transparency, Labels
p. 1-5
2-Sided*1 Off, On p. 1-6
Print Quality
Image Refinement On, Off p. 1-11
Density -4 to +4; ±0 p. 1-11
Toner Saver Off, On p. 1-11
Page Layout
Binding Long Edge, Short Edge p. 1-12
Margin mm: -50.0 mm to +50.0 mm; 0.0 mm p. 1-13
FinishingGroup, Collate, Staple*2, Rotate + Group*3, Rotate + Collate*3, Offset + Collate*2, Offset + Group*2
p. 1-15
Error Time Out On (1 to 300 sec), Off; 15 sec p. 1-17
Auto Size Detection Off, On p. 1-18
Initialize Printer Select <Yes> or <No>. p. 1-18
Printer Settings Menu3-2
Symbol Sets Supported
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This section provides a list of the character code tables for the characters in each symbol set.
ISO Substitution Table
The shaded characters in the table are replaced with the corresponding ones in the following table according to the graphic set used.
Symbol Sets Supported 3-3
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Symbol Sets Supported3-4
Specifications
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This section lists the specifications of the machine.
Controller Specifications
Software Specifications
CPU ARC 128 MHz
Memory Capacity(RAM) DDR: 64 MB
(ROM) Flash: 8 MB
Host interface One USB2.0 High Speed connector
Printer Language UFRII LT
Effective Printable Area
Reduced to 5 mm from the top, bottom, left, and right edges of the paper, and 10 mm from the top, bottom, left, and right edges of the envelope.
Specifications 3-5
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Index
Numerics2-Sided, 3-22-Sided Printing, 1-6
AAuto Size Detection, 1-18, 3-2
BBinding, 1-12, 3-2
DDefault Paper Size, 1-4, 3-2Default Paper Type, 1-5, 3-2Density, 1-11, 3-2Duplex Unit-A1, 1-7
EError Time Out, 1-17, 3-2
FFinishing, 1-15, 3-2
IImage Refinement, 1-11, 3-2Initialize Printer, 1-18, 3-2ISO Substitution Table, 3-3
MMargin, 1-13, 3-2
PPage Layout, 1-12, 3-2Print Quality, 1-11, 3-2Printer Settings
Overview, 3-2
SSymbol Sets, 3-3System Monitor, 1-20
TToner Saver, 1-11, 3-2
Index3-6
CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCANON U.S.A., INC.One Canon Plaza, Lake Success, NY 11042, U.S.A.CANON CANADA INC.6390 Dixie Road Mississauga, Ontario L5T 1P7, CanadaCANON EUROPA N.V.Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands(See http://www.canon-europe.com/ for details on your regional dealer)CANON LATIN AMERICA, INC.703 Waterford Way Suite 400 Miami, Florida 33126 U.S.A.CANON AUSTRALIA PTY. LTD1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, AustraliaCANON CHINA CO., LTD15F Jinbao Building No.89 Jinbao Street, Dongcheng District, Beijing 100005, ChinaCANON SINGAPORE PTE. LTD.1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 098632CANON HONGKONG CO., LTD19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong
USRM1-8986-00 © CANON INC. 2011
