The Cognitive Era

Transforming The Business Of Government

@TimPaydos

We are living in the age of disruption…

World’s Largest Taxi Company…

Owns No Vehicles

World’s Largest Accommodation Company…

Owns No Real Estate

World’s Largest Retailer…

Carries No Inventory

World’s Biggest Media Company…

Creates No Content

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…..And Government Leaders Are Feeling The HeatThey Tell Us They Feel Stuck Between A Rock and A Hard Place

Strain On Service Delivery

Intensifying Expectations

Fiscal & Resource Constraints

So much data, not enough information

Increased Societal Complexity & Unease

Rigid & Inflexiblevs. Dynamic & Agile

Query State vs.Exploratory & Cognitive

Disruption creates a challenge and an opportunity Five key paradigm shifts in next generation Cognitive Analytics

Look At All The Data Look At Even Dirty Data

Let Data Lead the Way Leverage Data as it is Captured

Understand

Reason

Decide

Learn

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Bring completely new abilities to your Agency

Programmable computing responds to requests and makes determinations, analyzing data according to predefined parameters.

Cognitive

systemsinteract with humans

naturally to interpret data,

learning from virtually every

interaction and proposing

new possibilities through

probabilistic reasoning,

without bias

To be cognitive, a system must do three things

LearnReasonUnderstand

Without Bias

Next generation cognitive analyticsGovernment agencies leading the way

What we have learned…

1. Cognitive Analytics Lie Along A Spectrum

2. A Deliberate & Thoughtful Approach Is Required

3. Start with the Burning Business Requirement

4.Building Trust Is The Key Success Factor

Building trust Is critical

Accurate and Complete

Governed and Secure

Insightful

The Cognitive Era

Transforming The Business Of Government

@TimPaydos