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    VIVEK COMPUTERSan overview

    VIVEK COMPUTERS is dedicated to serving the customer with various

    products in computers. VIVEK COMPUTERS, values building long-term

    relationships with customers through quality and customer support. The

    company's goal is to grow steadily into expansion, becoming profitable by

    adopting utmost professionalism and dedication in serving their customer needs

    and attaining their maximum satisfaction.

    VIVEK COMPUTERS specializes in providing not only the customers but also

    the retailers by giving same service to retailers in courser of business Businesses

    and Self Employed.

    VISIONTo be a Global Service Provider in Business of computers.

    MISSION

    To provide globally the most Qualitative, Professional, & Value AddedServices for our Customers.

    To become a revered Company to the Customers &Employees. To build integrity, ethical, and social values through roots and structure

    of the organization.

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    DREAMS

    To retain NO: 1 spot in dealership with Sony, HP, Samsung, Wipro etc... To give 100% customer satisfaction

    INTRODUCTION

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    COMPANY PROFILE

    The works is situated in Trichy city in Tamil Nadu state at India. The

    company was established in the year 1998, VIVEK COMPUTERS is an

    ISO 9001: 2008 certified organization engaged in dealing with variouskinds of products like HP, SONY, WIPRO, SAMSUNG, etc.

    Here they are the main dealer dealing with all computers parts which are

    need in our day today life as well as in industry. Like printer, ink, Towner,Cds& Dvds, cameras, laptops, etc...

    We offer a wide range of products in computers like speaker, keyboard,

    mouse, ram, printer, ink, Towner, Cds& Dvds, cameras, laptops, etc.. And

    all which are connected with hardware Levels in the premises of theIndustries & home.

    And also we are one of the approved suppliers for the Bharat Heavy

    Electricals Limited (BHEL), Southern Railways, BSNL, Jain Jewellery,

    Femina shopping mall, in Trichy. We supply like speaker, keyboard,mouse, ram, printer, ink, Towner, Cds& Dvds, cameras, laptops.

    For better understanding, we highlight our Product range and Services as

    below:

    Towner Cds& Dvds Cameras

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    Pen drives Printers Laptops INKs All SONY products etc...

    Mr.U.Vinod Kumar, B.com. Is the CEO of this Firm who has got a quiteremarkable experience in the field of Computers and all hardwares

    The firm has got sufficient amount of man power to undertake the jobs asper the Organization chart.

    BUSINESS TYPE : SUPPLIER

    YEAR OF : 1998

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    ESTABLISHMENT

    OWNERSHIP TYPE: SOLE PROPRIETORSHIP

    (INDIVIDUAL)

    MAJOR MARKETS: INDIAN SUBCONTINENT

    ANNUAL TURNOVER: UPTO RS. 13 CRORE APPROX.)

    MANAGEMENT TEAM

    Mr. Vinod Kumar, President and Chief Executive Officer

    Mr. Jithu parakh, Chief Knowledge Officer & CFO

    Mr. Kamal Kumar, Chief Head of Marketing

    OBJECTIVES

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    I had very keep interest in doing my internship in VIVEK COMPUTER,

    because I wanted to learn how to do business. Where I learned how they deal

    with various customers like retailers & direct customers about pricing and

    marketing aspect. Their main objective was to target the all retailers in and

    around Trichy, which they achieved to and they also want to give best price for

    the retailers and to counter attack duplicate product form the market. They

    maintained the accounts in special software for billing and for easy purpose

    they used excel also which was very useful n easy for me work with.

    So I was very happy with company and there management where they helped

    me to learn a lot about wholesale market their and the billing procedure and

    also the quotation for pricing for different costumer like costumer who pay the

    cash on time and those who delay.

    SEGMENTATION

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    RETAILERS:

    VIVEK COMPUTERS achieved BCS (Best Customer Satisfaction). The

    retailer where very happy with the company they felt as if like the best place of

    all thing in all aspect like pricing, customer satisfaction, demonstration, word

    keeping.

    INDUSTRY:

    Here all the industry likes BHEL, BSNL, STATE BANK, ICICI BANK, SAIL,

    JAIN JEWEALLRY, FSM (Femina shopping mall)etc. Where very happy with

    VIVEK COMPUTERS and thank full for their customer satisfaction. With

    various products & its range at best price in any quantity

    CONSUMERS:

    Here all the Consumers of our company where very happy with price of the

    different product as they were not able to buy at such a low price, and wide

    range of product at same place.

    QUESTIONS

    1. What made you to start this profession?

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    Ans: This is a crowing filed was I chosen this as my profession.

    2. When was it started?

    Ans: By the year 1998.

    3. What is your core business?

    Ans: My core businesses are media, optical media, and distributors of Sony.

    4. What was your Capital when you started this profession?

    Ans: My Capital was around 10 to 12 lakhs

    5. What are the products you deal with?

    Ans: Store media products, inks, tonners, printers, cartages

    6. What is your sales turnover?

    Ans: As 31st

    march 2012 Sales turnover was about 13 cr

    7. Profits made in past year?

    Ans: Gross profit was about 3.8%

    8. What are the canteen facilities you provide?

    Ans: Canteen facilities like tea/coffee break, thrice a day

    9. How many employees are there working under you?

    Ans: 6 employees along with me

    10. How do you recruit your employees?

    Ans: Advertisement through newspaper, ref from my friends

    11. Is there any problem with the employee?

    If yes? What are the problems?

    If no. how are you able to manage so efficiently?

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    Ans: Out of my experience a taking in view all the problem of the employee I

    am able to manage it so efficiently

    12. What are your promotional activities you take in selling your products?

    Ans: PA like incentives, mystery cheque, silver coin & bags

    13. What are the decisions you take for improving your sales?

    Ans: Meeting all the dealers personally & understanding their problems

    14. Who are you targeted audience?

    Ans: All re-sellers are my

    15. How do you manage customer satisfaction?

    Ans: Availability of staff, pricing, day to day information, updating of the

    products available in the market

    16. What is your expected growth rate from down the line of 10 yrs?

    Ans: Estimation of 5 yrs the GR may be around 10 -20 %.

    17 Are u trying 2 expand your business?

    Ans: Yes

    18 will u like to diversify your business in future?

    Ans: Yes by adding gadgets store and get ready with a new retail show room.

    19 how successful do you, you have been so far?

    Ans: Of course I m successful.

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    VATECH WABAG LTD

    NAME: ARUN

    ROLL.NO: B-2(FINANCE)

    SESSION: PGP/SS/11-13

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    HISTORY OF VATECH WABAG LTD:

    Initially the company was incorporated as Balcke durr cooling

    towers ltd on February 17, 1995 and awarded the certificate ofcommencement of business on March 8, 1995.

    It was involved in the business of design and construction of

    cooling towers which was subsidy of Balcke durr a German

    company which was held by deutsche Babcock.

    In 1996, Balcke Durr Cooling Towers Limited started a water

    treatment division and pursuant to this, it changed its name toBalcke Durr and Wabag Technologies Limited by a special

    resolution Passed on July 29, 1996 and was issued a fresh

    certificate of Incorporation on September 12, 1996.

    In April 1999, the Austrian group VA Tech acquired the

    water Business of Deutsche Babcock operating under the

    Wabag brand name. In India, the water and non-waterdivisions of Balcke Durr and Wabag Technologies Limited

    Were demerged. The scheme of demerger was approved by

    the High Court of Madras pursuant to its order dated March 3,

    2000 and the non-water division of Balcke Durr and Wabag

    Technologies Limited was transferred to BDT Limited. For

    further details, please see the section titled History and

    Certain Corporate Matters Key Agreements/ Schemes ofArrangement - Scheme of Demerger of water and nonwater

    Division of our Company (the Demerger Scheme)

    Consequently, the name of Balcke Durr and Wabag

    Technologies Limited was changed to VA Tech Wabag

    Limited pursuant to a special resolution dated March 10,

    2000. A fresh certificate of incorporation Consequent upon

    the name change was granted to our Company on April 4,2000. Pursuant to the demerger and Change of name, our

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    Company was primarily involved in the design, Supply,

    construction and erection of water,

    Wastewater treatment plants and operation and maintenance

    of the same.

    On August 25, 2006, the majority shareholding of our

    Company was acquired by Western India Trustee and

    Executor Company Limited, in its capacity as trustee of

    India Advantage Funds - I and represented by the Investment

    manager ICICI Venture Funds Management CompanyLimited, Along with our Promoters, Rajiv Mittal, Amit

    Sengupta, Shiv Narayan Saraf and S. Varadarajan.

    The aforementioned acquisition was undertaken through the

    acquisition of the shareholding of our Company from Wabag

    Austria through I-Ven Water Technologies Limited in

    September 2005 and subsequent merger of I-Ven Water

    Technologies Limited with our Company

    On December 6, 2007, our Company incorporated a joint

    venture company now called Vatech Wabag (Gulf)

    Contracting LLC with Badriya Hassan Makki, in which our

    Company holds a 49% shareholding. In terms of a

    shareholders agreement dated September 11, 2007, our

    Company has 100% beneficial interest in the

    Aforementioned joint venture company.

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    PERFORMANCE OF VATECH WABAG:

    In a consortium with VA TECH WABAG Tunisia and the

    local construction company MTT, WABAG WassertechnikSwitzerland has obtained a contract from ONAS (Office

    National de lAssainissement) for the renewal of the

    Choutrana facilitys PLC-Scada and aeration system, which isone of the most important components in a biological

    wastewater treatment plant. The project is to be carried out on

    a turnkey basis and will be completed by the autumn of 2013.

    It has an order value of EUR 6.5 million and is being

    financing via a mixed loan from Switzerland.

    WABAG already planned and realized an extension of the

    large-scale Choutrana I wastewater treatment plant in Tunis

    fifteen years ago. The mechanical/biological plant with

    integrated sludge treatment will have a new capacity of

    110,000 m3/d and cleansin conjunction with the later

    realized plant Choutrana IIthe major part of the municipalwastewater from the Tunisian capital.

    A major element in biological wastewater treatment is the

    aeration system in the activated sludge tanks, as this secures a

    sufficient and continuous supply of oxygen for the biological

    degrading process by means of microorganisms.

    The system in Tunis is partially outdated and is now to bereplaced by a modern substitute, ONAS having commissioned

    WABAG with turnkey project implementation. The order

    includes the supply and installation of new blowers, a fine

    bubble diffuser, pipelines and a control/automation system,

    which in future will also incorporate the biological wastewater

    treatment stage. The scope of supply encompasses

    engineering, supply, construction, installation and start-up.

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    With a project period of fifteen months, the new aeration

    system is due to become operational in the autumn of 2013.

    WABAG has been active in Tunisia for over thirty years and

    has installed numerous municipal and industrial water and

    wastewater treatment plants, including in the last five years

    Sousse Nord, Meknassy and Enfidha & Hergla WWTP where

    a performance test for the new wastewater treatment system is

    currently in progress.

    WABAG Water Technology AG is the technology leader in

    Switzerland and the expert for advanced, customized solutionsfor both drinking and wastewater treatment. In addition, the

    company is also active in Western Europe and certain Asian

    countries. With this new order, WABAG Tunisia has

    strengthened its domestic market presence, while WABAG

    Switzerland has expanded its export project competence.

    Gerhard Ryhiner, the WABAG Wassertechnik AG,

    Switzerland, CEO: We are delighted by this successful ordersigning and the teamwork with WABAG Tunisia.

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    IMPRESSION ON VATECH WABAG:

    ARTICLE ABOUT VATECH WABAG WHICH WAS

    PUBLISHED IN HINDU,

    Reliance chooses WABAG for effluent treatment and

    recycling facility for its PTA wastewater at Dahej, Gujarat for

    aggregate value of Rs. 270 crores (Euro 41.5 million)

    Chennai: VA Tech Wabag, a leading global player in water

    and waste water management today announces the receipt of

    Industrial Effluent Treatment Plant order from RelianceIndustries Limited in India.

    Reliance Industries Limited has chosen VA Tech Wabag for

    construction of a 32.4 MLD Effluent Treatment Plant with

    Recycle Facility for their proposed PTA and PET Dahej

    Manufacturing Plant, Gujarat and Tertiary Treatment Plant for

    Reliance Hazira Complex for an order value aggregating to

    Rs.270 crores.

    Combination of Advanced Technologies:

    For the first time in India, the proposed facility will benefit

    from a combination of advanced technologies from VA Tech

    Wabag. This Effluent Treatment and Recycle Facility will

    have anaerobic treatment using Up flow Anaerobic Sludge

    Blanket (UASB) Technology followed by Aerobic treatmentusing the state-of-the-art Membrane Bio Reactor (MBR)

    Technology. This will be followed by recycling facility using

    Membrane Technologies such as Ultra Filtration and Reverse

    Osmosis. The effluent from the facility will be recycled and

    reused in the Dahej complex.

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    Project Uniqueness:The proposed ETP and Recycle Facility is the first large scale

    recycle plant for PTA wastewater in India. As part of the total

    Reliance Order, the Industrial Water Business Group ofWABAG would be executing two projectsone on provision

    of Side Stream Filters for Reliance Dahej Manufacturing Plant

    and another project for construction of Tertiary Treatment

    Plant for Reliance Hazira Complexfor a value of around

    Rs.20.00 crores.

    According to Mr. Patrick Andrade, Industrial Water Business

    Head, this is the first time in India that sandwich type MixedBed System will be used for Demineralization process. The

    Effluent Treatment and Recycle Facility at Dahej is expected

    to be executed within a period of 21 months.

    Mr. Rajiv Mittal, Managing Director commenting on the

    Order Intake, said: I am extremely happy that our first

    customer, Reliance Industries Limited has again chosen VATECH WABAG for this large and complex project and this

    goes to prove that VA Tech Wabag enjoys the most Preferred

    Supplier status with Reliance and this speaks volumes for

    customer confidence and our long term relation-ship.

    Secondly, this order reinforces WABAGs technologicalsuperiority in Oil, Gas and Petrochemical Sectors of Water

    Recycle.VA TECH WABAG LIMITED had executed the largest

    Effluent Treatment Plant for Reliance Jamnagar Refinery in

    the year 1999.

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    MESSAGE TO FELLOW STUDENTS:

    The innovative thing which was recycling the waste water and

    making it use and also I have mentioned above reliance also

    used this. So this technology which is innovative