IGI - Solution presentation-DP

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IGI – Solutions and Services


About Us

Company Highlights

Started in 1992 - 22 Years of Experience 300+ Employees HQ – Piscataway, NJ Offshore Delivery Centers in Bangalore & Delhi Servicing to Global Fortune 500 Clients In-house functional expertise established for

Healthcare, Banking and Insurance Verticals Centers of excellence across Business Intelligence,

Data warehousing, Testing, ADMS and Professional Staffing

Specializing in Business Consulting and Business Process Outsourcing for Healthcare Providers


Our Values

Quality• We deliver only what we

do best, in the most effective way

People• We invest in the most

talented people, to give our customers the best

Transparency

• Open & frequent communications with our customers and other stakeholders


Application Development

and Maintenance

Enterprise Mobility

Data Analytics and Business Intelligence

Big Data Analytics

Quality Assurance

IT Professional Staffing

Business Process Outsourcing

Healthcare Consulting

Services


IGI – Application Development and Maintenance Solution

Change is a valuable tool for creating great products, and using Agile methodology enables us to be responsive to quick changing business / clients’ needs. Through our ADM Solutions, it is our continuous endeavor to help you achieve your business goals by driving better performance of your IT needs to achieve:

*Parallel ADM Solution doesn’t saturate your critical Business resourcesRisk-mitigation against resource availability for changing technologies

*Improved Turnaround times = Better ROI

*Ready Resource availability for multi- platforms


ADM Solution - Scope

Consulting - Business & Application Analysis

- Outsourcing Analysis-Application Roadmap Definition

-Process Consulting

Development/Enhancements - Requirement Analysis

- Impact Analysis- Architecture & Design

- Development - Testing

- Build & Deployment - Integration

Maintenance/Support - Build & Release Management

- Incident/Problem Mgmt- Application Upgrade - Performance Tuning- Transition Support

Transformation- Application Migration

- Data Migration - Reverse Engineering - Service Enablement

- Testing - UI

Analyze

Design and Develop

Test

Support

Define


ADM Solution – Centers of Excellence

IGI COEs

Microsoft Technologies

Open Source Technologies

Mobility

Testing

Data Analytics

BIDatabase

Niche Technologies


IGI – Quality Assurance and Software Testing Solution

IGI can be your reliable testing partner: we can execute testing an independent activity for manual and automated testing, or do co-developmental work where our team also gets involved in applying fixes and creating new builds based on test strategy.

Service OfferingQuality plan formulation and implementationTest strategy definitionTest case developmentTest case executionAutomated and manual testingFunctional, Integration, Load, Usability and Regression testingUser Acceptance Testing and supportDefect tracking and reportingMetrics and test efficiency reporting

Technology CapabilityThe teams at IGI have extensive experience with testing tools, including but not limited to: WinRunnerLoad RunnerQTP ,QCTest DirectorSilkSilk CentralTest Manager Rational Clear Quest and RobotSQA Team Test Shunra VE, and many more


IGI Advantage– ADM and Software Testing Solution

Key Differentiators DetailsUnderstanding of software engineering processes and best practices

Certified for our ISO 9001:2000 capabilities to perform software engineering (Design, Development, Implementation, Maintenance, and Software Products)

These processes have been successfully tested in practice over diverse software product delivery assignments. These engagements involved working in distributed teams performing concurrent engineering. IGI's contribution covered aspects across all phases of the software engineering lifecycle: product conceptualization, requirement analyses, high-level and low-level design, development, system testing, documentation, packaging, release and support

Competence in design and test methodologies, and software tools

To ensure successful delivery of software engineering projects from India, IGI has specific methodologies to perform Unit, Integration and System / Application testing. This includes testing for user interface(GUI), usability, functionality, installation and performance


Key Differentiators Details

Understanding applications, their usability and their functionality

Through numerous engagements, IGI has developed an in-depth knowledge that enables us to perform software application development and maintenance, from supporting third-generation operating systems to modern internet based B2B/B2C applications

In-depth experience in architecting multi- tier software solutions

Developing and implementing web-based eCommerce applications to integrate with back-end inventory management systems, IGI has rich experience in architecting the right set of solutions for its customers

Capability to map emerging technologies into an application

Capability to formally interface with different functional and remote teams

We have competence in working with remotely distributed project engineering teams by offering different engagement models



Key Differentiators DetailsCompetence in Project Management IGI’s PMP certified project managers ensure planned

implementations, along with periodic reviews and progress reports, which are well-communicated with clients

Capacity to expand from one type of engagement to another

IGI has demonstrated versatility by working in different modes – from tactical methods that involve building a product or solution quite rapidly, to crafting a multi-skilled team to tackle many aspects of engineering such as specification, prototyping, product development and support

Capability to define and implement controlled work environments, such as for build, release and versioning

IGI has in-depth experience in performing controlled software development, using tools for software configuration management, software release management and software change management

Competence in product, project, process documentation

Handled by an independent team, IGI provides a suite of documentation in all its software engagements. A comprehensive library of templates has evolved over the years to create documents such as project plan, quality plan, test plan, configuration management plan, project audit plan, acceptance plan, requirements documents, design documents, technical specifications, standards, guidelines, checklist, forms, etc.



Enterprise Mobility Solution

Mobility

IGI mobility services can help you

Develop and Transform web-based applications to a mobile-based platform Develop Enterprise Mobility applications Develop reporting mechanisms over mobile

We support applications across all platforms and mobile operating systems


IT Managers

?

Mission Critical

Projects Stringent Timelines

Right ResourcesCost

Effective

IGI On Demand

IT Staff Services

*On-Site *Off-Site*Project-

Based *Contractual

IGI Resource Pool

Development tools Web application tools Packaged applications Middleware tools BPM

Reporting tools Testing tools Open Source Database

IT Professional Staffing


Sourcing ChannelsIT Professional Staffing - Sourcing Channels

IGI Staffing Team

Headhunting

• Industry Competitors• Regional Players• Specialty Outsourcing Players

Channel Partners (Subcontract Vendors)

• Preferred Suppliers• Diversity Network• NAFTA Suppliers

Internal Candidate Database

• Monster• Career Builder• Hot Job• User Groups• LinkedIn

Industry Association

• Industry Focused Associations• Business Function Focused Associations• Technology Focused Associations

Cross Border Staffing

• Canada - TN Visa• India / UK - H1 Visa• US Masters - OPT

Job Portals & Professional Networking

Sites

27,000+ pre-screened active and passive candidates

Cross Border Staffing

Full-time salaried employees who are on the bench


IT Professional Staffing - Process Differentiators

24/5 Duo-Shore recruitment

Specialty Recruiters

Quality Review by Domain Experts

Structured Recruitment Process

Industry Knowledge

Cross-Border Staffing

Follow-the-Sun Recruitment model leveraging US-based and India-based recruiters providing 24/5 recruitment, and a cost-effective and scalable model to efficiently support specialty and volume-based requirements at low margins.

The Specialty recruiters typically come from domain backgrounds like IT Hardware, IT Software, IT Support and not from a general HR/recruitment background. IGI provides extensive training on our recruitment methodology.

In addition, each specialty recruitment team has a dedicated quality control manager who is typically a resident, domain subject matter expert in different areas like Application Mgmt., Data Mgmt., Infrastructure Mgmt., Test Mgmt., Product Mgmt., and Package implementation.

A proven process-oriented recruitment model which can support volume-based requirements in a MSP/VMS, or a similar VMP program, while maintaining compliance and meeting/exceeding client / MSP-defined service level agreements (SLAs)

Specialty Recruiters are aligned to industries and are provided functional knowledge through formalized industry training. This includes access to research material, analysts reports, briefings, industry analysis presentation and industry consultant briefings.

Apart from local, regional and national level recruitment in the US, IGI has multi-channel sourcing network of TN professionals form Canada and H1 professionals form India and the UK.

Client Benefits1. Lower Cost2. Better

Assessment => Better Candidates

3. Unique Candidates (Passive Candidate sources via Headhunting and cross-border recruiting)

4. Quicker Turn around

5. Scalability6. More attention

to difficult-to-fill requirements.


Data Analysis and Business Intelligence

Big or small, due to the ubiquity of data every organization needs to have a robust, intelligent and scalable Data warehouse and Business intelligence system (DWBI)

IGI DWBI Centers of Excellence offers solutions and consulting to enterprises of all sizes for developing, implementing, managing and enhancing productivity of all their Data technology needs


Scalable Solutions

Keeping in mind future challenges

and trends

Return on Investment

Benchmarking the ROI value right from

project onset and ensuring to achieve the same at the end

Functional and Technical Expertise

In-house team of industry vertical

and technical experts

Partnering with us will enable you to achieve


DWBI – Core Services and Facts

Dedicated Center of

Excellence for DWBI

Expert in Agile,

Waterfall and Iterative

Exposure on Latest

Solution Tools &

Framework

Multi-Skilled Resources on

Broad Spectrum of Technologies

Service Offerings Consulting Integration Migration and UpgradesCustom Development Testing and Quality assuranceMaintenance and Support

Specializations Data Warehousing Data Quality Data Integration



Our Solution will help your organization to attain the following business objectives: Measurement – Bench-marking progress towards business goalsAnalytics Enterprise reporting Collaboration – Data sharing and electronic data exchange Knowledge Management – Learning Management and Regulatory Compliance Alerts

Our Solution and Consulting experts will help your organization to achieve collective as well as individual objectives at each stage of Data sourcing, Flow and BI results


Data Source Capabilities

Ms- Sql Oracle Sybase

Interbase(to name a few)

HadoopPeople Soft

LawSolSiebel

JD Edwards (to name a few)

Selecting the correct Data sources and ensuring data

quality is the key factor which contributes to the

success of any BI system. IGI has the capability to

collaborate with any kind of structured and unstructured

data sources


ETL and Data Warehouse Capabilities

Our functional expertise helps us to arrive at exact algorithms to extract the required information for making informed business decisions.

Provides a centralized and consistent view of data that improves analytics and assures reporting accuracy

We have in-house resource capabilities using , but not limited to, these technologies:SISISCognos Informatica

A few DW tools we have worked extensively on are:Oracle TeradataExaDataSybaseIQ

IGI DW provides flexibility to slice and dice data in many ways in order to identify and analyze changes in the business


Our advanced analytics framework helps you to

generate customizable reports and visualization as per your

organization’s needs

We support report generation and data visualization across various digital platforms and

support alert mechanisms

Reporting Capabilities


Case Study: Adopting a Total Payment Solution in Healthcare

Issues- Delays in

Payments - High

Collection cost - Bad Debt

Challenge

A major U.S based financial services company was

seeking an expert to help them streamline the payment process by

which patient “balance after insurance” (BAI) payments

could more easily and quickly reach providers.

A consumer-centric bill presentment and payment solution, for convenient paymentsA consumer-facing mobile / web interface which can be used for consumer registration, bill review, payment initiation and historical information reviewA provider-facing portal for provider registration and receiving remittance informationDigital wallet for consumers that can hold credit card, debit card, and bank account information from any U.S. bankRobust and very responsive (a few seconds response time for most pages)Highly secured, as confidential health information and confidential financial information is exchanged among clients,Service providers, insurance companies (HPA) and banksHighly scalable to support millions of consumers and thousands of service providersEmail alerts – for reminding patients and presenting agreements to reduce bad debts

Solution


Using our payment solution, our client is able to partner with major U.S. health insurance companies (Aetna, Blue Cross / Blue Shield, Humana, Cigna, United Healthcare, etc.) to

provide them with a complete healthcare payment platform. IGI had developed a complete solution which streamlined the entire claims process, allowing providers to

receive one aggregated payment directly from the bank, and avoiding the need to chase after individual payments. This solution also saves insurance companies and their

provider networks countless administrative expenses.

Case Study: Adopting a Total Payment Solution in Healthcare (cont’d.)

Impact


Case Study: Payer Solution through Collaborative Team

Challenge Solution

One of the Largest Health Insurers needed :

Their benefits database (DB) to be updated Due to constantly adding new members, or addition, change or termination of existing members To attain 98% of Service and Quality level goals Develop innovation and futuristic data models keeping in mind the ever-changing landscape of the healthcare industry

IGI, using its healthcare expertise: Formed a team of 25 experienced Data Analysts to augment the payer’s internal benefits Administration team Combined team approach to ensure client’s control and IGI healthcare expertise In just 3 months IGI was working actively as a part of payer’s benefits admin team, processing massive amount of benefits admin updates during high load season of January & February Second stage was to load the complexities of group benefits data including deductibles, coinsurance, out-of-pocket maximums and details about specific benefitsIn early March the combined team undertook a blitz to work its way through the enrollment and benefits updates that arrived in Jan. & Feb.


ImpactBenefits of using IGI Team – Based

Model

After two months of operations, team’s productivity increased by 65% over the previous months Based on past project success, IGI’s responsibilities were extended Development of Summary of Benefits and Coverage (SBC) for each health insurer as provided by provider, was done by IGI Improved efficiencies, decreased cost and quick response to changing landscape of health care industry were main achievements

High quality of team members due to stringent and uniform screening and selection process Reduced time to fill the entire resource ramp – up need Higher efficiencies due to reduced time required for the hiring manager Quick and easy replacements for resource turnover due to resource pipelining Cost effective solution as volume drives costs down Scalable and tailored solution that allows client to easily increase or decrease size of team as well as change the skill set required

Case Study: Payer Solution through Collaborative Team


Case Study: Risk and Predictive Analysis Transformation

ChallengeA leading global risk and reinsurance analysis specialist had a challenge with data quality and being able to store it in the proper format for querying and analysis The primary issue was that the raw data which they received needed to becleaned and converted to specific formats for various risk modeling toolsData was time-bound and high turnaround time may cause incorrect predictive analysis

Solution IGI applied its expertise in data warehouse business intelligence (DWBI) to help resolve the challenges faced by the client IGI first evaluated all the various data sources which were in use by the client IGI set up the ETL (Extract Transform Load) process where data was pulled from all heterogeneous sources Our data analyst worked on scrubbing all the raw data, in order to get clean, consistent data. This data was then stored in the proper format to be used for risk analysis Input data was converted into a suitable format for various models like RiskLink, Clasic/2 and EQECAT. Sensitivity analysis was also performed. Exposure profiling and loss reports were generated for the client IGI also worked on Property/ Workers Comp/ Auto/ Terrorism Modeling

Impact After the transformation done by IGI, 500+ Cat Modeling projects were completedThe turnaround time was drastically reduced, which greatly improved efficiency and workflow for their data analystsBased on the client’s satisfaction, IGI is also now participating in their Research & Development


Contact Us

Address any additional open questions to:

Manish ShahPhone: 732-652-1527Mobile: 908-922-3543

Email: [email protected]

Neetu GuptaPhone: 732-400-8221Mobile: 732-208-3496

Email: [email protected]

mailto:[email protected]


Thank you!

IGI - Solution presentation-DP

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