Ifla2010 s74 vicki mc_donald

CRICOS No. 00213Ja university for the worldrealR

Queensland University of Technology

CRICOS No. 00213J

Vicki Mc Donald

Associate Director, Client Services and Learning Support

Queensland University of Technology, Brisbane, Australia


2


InformationLiteracy

Academic Literacy

‘Integrated Literacies’


Studywell – Faculty and student comment

I've not seen such a helpful resource before. I really like the visual simplicity, and the click and find more info. The weekly reading template offers immediate use. My frustration has been finding

helpful information, then amid a whirlwind of reading and notetakingbeing unable to source the quote. Well done Studywell! In the coming

weeks I will look at this resource again and again, whenever essay-panic threatens to erupt.

[non-QUT]

Studywell is brilliant, most helpful for students and academics too. It is

extremely user friendly. Being able to download and print the templates is

excellent.

[Sessional academic]

This is a great resource for students (and academics).

Can we also have something on reflective

practice!

[Senior Lecturer]

THANK YOU SO MUCH!

I am currently in my 4th year here, and I

WISH there was something like this at the beginning of my course. you guys are

amazing! Keep up the good work. :D

Thursday, April 29th 2:51 am


Usability Testing - High Level Results

Quality and content of resources“looks modern”, like use of colourTerms used are meaningful

Positive response to the accessible versionSome students prefer text to images“Know about” category – high use, easy to understand“I want to” category – underused“This week” category – not noticed

Promote elements of Studywell, e.g. researching skills


d


1. Task Analysi

s

2. Essay

Structure

3. Writing

4. Editing/Proofreading

5. Researching

6. Referencing/Citing

7. Readin

g

8. Noteta

king

9. Study/Time

Mgmt

10. Exam Prep

11. Group/Teamw

ork

12. Oral

Presentation

13. Other

Total 58 98 60 18 55 30 9 10 9 15 3 2 20

0

20

40

60

80

100

120

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Study Solutions Semester 1, 2010Types of Queries


Study Solutions – Student comment

Student - B Engineering / Urban Development

Yesterday I attended a Study Solutions session in the Library. This service was incredibly helpful and much appreciated. Please keep this service running as QUT does not offer any 1 on 1 free tutoring like this.

I will definitely use it again as it is comforting to know that someone else can help you put assignments in perspective because under all the pressure of multiple assignment submissions and exams it can be hard to focus.


Study Solutions – Faculty comment

Faculty of Creative Industries - Lecturer

I just wanted to drop you a quick email to express my appreciation and thanks for your Study Solutions sessions these last few weeks.

The KKB101 students at Caboolture who have booked a session with you and that I’ve spoken to in class, have been glowing in praise for the manner in which you’re assisting them.

I’m seeing some real progress in the development of their essays so that’s great!

There are a few more students I’ve been suggesting to go and see you, so I hope they book in quick smart and take up the excellent assistance that yourself and other library staff are offering.


Helpdesk Training –

staff email / alert


New Helpdesk Model


Communication

Plan


Learning Support

Information Literacy

Study Skills

Learning Support


Vicki McDonald

Associate Director, Client Services and Learning Support

Queensland University of Technology

[email protected]

Ifla2010 s74 vicki mc_donald

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