Ifa-chamber Survey Findings

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    1INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    BillMcInturff,Partner

    MicahRoberts,

    Vice

    President

    Presentationof

    Findings

    from

    NationalResearchConducted

    AmongBusiness

    Decision

    Makers

    September October2013

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    Executive

    SummaryOnbehalfoftheInternationalFranchiseAssociation(IFA)andtheU.S.

    ChamberofCommerce,PublicOpinionStrategiesconductedsurveysof

    208decision

    makers

    in

    franchise

    owned

    businesses

    and

    206

    decision

    makersinnonfranchisebusinesseswith40to500employeesaboutthe

    impactoftheAffordableCareAct(ACA)ontheirbusinesses.

    Together,franchise

    owned

    and

    non

    franchise

    businesses

    with

    40

    to

    500

    employeesaccountforover42millionjobs,whichisover25%ofall

    employedAmericans.

    Overall,thedecisionmakersreportthattheACAhasalreadyresultedin

    highercosts andfewerfulltimepositions.Whenfullyimplementedin

    2015,thesurveyresultssuggesttheACAemployermandatewillresult

    infeweremployersprovidinghealthcare.

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    Executive

    Summary

    (cont.) Sixtyfourpercent(64%)ofbusinessdecisionmakersinfranchisee

    ownedbusinessesand53%innonfranchiseeownedbusinessesbelieve

    theACAwillhaveanegativeimpactontheirbusinesses.

    Manybusinessesarealreadyseeingtheirhealthcarecostsincreasing

    becauseofthelaw. Tocope,31%offranchiseand12%ofnonfranchise

    businesseshave

    already

    reduced

    worker

    hours,a

    full

    year

    before

    the

    employermandategoesintoeffect.

    Additionally,27%offranchise and12%ofnonfranchisebusinesses

    have

    already

    replaced

    full

    time

    workers with

    part

    time

    employees.

    Othercostcontrolmethodscitedbysurveyparticipantsincludedhiring

    onlytemporaryhelpandcuttingbenefitsandbonuses.

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    4INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    Executive

    Summary

    (cont.) Amongbusinesseswith40to70employees, 59%offranchiseand52%

    ofnonfranchisebusinesses plantomakepersonnelchangestostay

    belowthe

    50

    full

    time

    equivalent

    employee

    threshold.

    This

    accounts

    for

    23%ofallfranchiseand10%ofallnonfranchisedecisionmakers

    surveyed.

    Largechunks

    of

    decision

    makers

    say

    the

    employer

    mandate

    will

    mean

    theywilldrophealthcoverage,optinginsteadtopayapenaltyforeach

    employee.Ineffect,amongthissegmentofbusinesses,theemployer

    mandatewillmorethandoublethepercentageoffranchiseowned

    businessesand

    more

    than

    triple

    the

    percentage

    of

    non

    franchise

    businessesthatwillnotofferhealthcoverage.

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    6INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    In

    an

    Open

    ended

    QuestionSummaryofResponsesAmongthe64%ofFranchiseBusinessand53%ofNonFranchise

    BusinessDecisionmakersWhoSaidtheLawisHavingaNegativeImpactonTheirBusinesses

    Decisionmakersfrombothaudiences,franchiseandnonfranchise,toldustheyaremost

    concernedwiththecostsofhealthcoverageandcompliance.Theyfeelthelawwillproveto

    beadisincentivefortheircompaniestogrowandwilldoquitetheoppositeforcethemto

    cutstaffandhours,getmoreoutoffewerfulltimeworkers,andcauseunduestrainontheir

    operations.

    Especiallyamongdecisionmakersfromfranchiseeownedbusinesses,thereisaconcernfor

    thehourlyworkerswhowillbehurtmostbythedownwardpressurethelawputsonnon

    salaryworkers.AsoneQuickServeRestaurantownerinKansassaid:

    Theworkforce,thebackboneofthepeoplehere,arethehourlypeople.Theyrelyonaforty

    hourweek.Youtaketenhoursaway,thatsgoingtokillpeople.ButIguaranteeyouthat

    morecompaniesandcorporationswilldojustthatbecausethatstheloopholethatisin

    there.Itsnotawinwin.Havingeveryoneinsuredisagreatidea,butthisisthewrongway

    of

    going

    about

    doing

    it.

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    ManyBusinessesAreAlreadySeeingTheirHealthCare

    CostsIncreasing

    Because

    of

    the

    Law.

    Have your costs for providing health care benefits to your employees increased or decreased in the past year or so, or have they

    not changed? Have your costs for providing health care benefits to your employees increased because of the new health care law,

    for some other reason, or both?

    Franchise(68%) NonFranchise(91%)

    Costs

    increasing

    because ofthelaw

    AmongThoseCompaniesWhoCurrentlyOfferHealthCareBenefits

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    EvenwiththeEmployerMandateaYearAway,BusinessesAre

    Reducing

    Hours

    and

    Replacing

    Full

    time

    Workers

    with

    Part

    time

    Workers.

    %Yes,BecauseofHealthCareLaw

    31%

    15%

    27%

    12% 12% 12%

    Reducedworker

    hours Reduced

    number

    of

    staff Replaced

    full

    time

    employeeswithparttime

    workersFranchise NonFranchise

    Have you reduced the number of hours your

    employees work in the past year or so?

    Have you reduced the number of people you

    employ in the past year or so?

    Have you replaced fulltime workers with

    parttime workers in the past year or so?

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    AMajority ofDecisionmakerswith4070EmployeesSay

    TheyWill

    Make

    Personnel

    Decisions

    to

    Stay

    Below

    the

    50

    FulltimeEquivalentEmployeeThreshold.

    59%52%

    35%

    48%

    Franchiseownedbusinesses

    with40

    70

    employees

    (23%)

    NonFranchiseownedbusinesses

    with40

    70

    employees

    (10%)TotalLikely TotalNotLikely

    Looking forward to 2015 when the employer mandate penalty will be enforced, how likely do you think it is that your company will make

    personnel decisions to keep your workforce below the threshold of fifty (50) fulltime equivalent employees and avoid the requirements and

    penalties associated with the new health care law?

    AmongBusinessesWith4070Employees

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    10INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    Decisionmakersinbusinessesemploying4070people

    have

    a

    very

    specific

    set

    of

    actions planned

    for

    2015,

    when

    theemployermandategoesintoeffect:

    Cutfulltimestaffandcuthoursofparttime

    workers

    Hireonlytemporaryhelporparttimeemployees

    andstrictlymonitorhours

    Stopmakingeffortstogrowandexpandbusiness

    Cutbenefitsandbonuses

    In

    An

    Open

    ended

    Question

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    AmongBusinessesOfferingHealthCoverage,LargeChunksofDecisionmakers

    saythe

    Employer

    Mandate

    Will

    Mean

    They

    Will

    Drop

    Heath

    Coverage.

    Looking forward to 2015 when the employer mandate penalty will be enforced, how likely do you think it is that your company would stop

    offering health insurance benefits to your employees and instead potentially pay a penalty of $2,000 a year per employee for employees

    covered by a health plan available through an exchange.

    32%

    28% 60%

    9%

    28% 37%

    AmongFranchiseBusinesses AmongNonFranchiseBusinesses

    Currentlynotprovidingcoverage

    Willdrop

    coveragein

    2015

    TotalNot

    Providing

    Coveragein

    2015

    Currentlynot

    providingcoverage

    Willdrop

    coveragein

    2015

    TotalNot

    Providing

    Coveragein

    2015

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    12INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    PUBLICOPINIONSTRATEGIES

    214

    N.

    Fayette

    St.Alexandria,VA22314

    BillMcInturff,Partner

    [email protected]

    MicahRoberts,VicePresident

    [email protected]

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    MethodologyOnbehalfoftheInternationalFranchiseAssociationandtheUS

    ChamberofCommerce,fromSeptember25throughOctober18,

    PublicOpinionStrategiesconductedconcurrentsurveysoftwouniqueaudiences:

    208decision

    makers

    in

    multi

    unit

    and

    single

    unit

    franchisee

    ownedbusinesseswith40500employees.

    206decisionmakersinnonfranchisebusinessesthatemployin

    therange

    of

    40

    500

    employees.

    Respondentswerereachedbyeitherphoneoremail.

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    ThisSurvey/

    Franchise

    ThisSurvey/

    NonFranchise

    Government

    andOtherData

    Percent

    of

    Respondents Compared

    to

    FemaleOwned Businesses1 3 3 5 2 9PercentofRespondentsComparedto

    MinorityOwnedBusinesses2 1 4 1 1 1 5Northeast

    3 2 2 3 2 2Midwest3 2 4 2 1 2 3South3 3 4 3 2 3 2West3 2 2 2 4 2 4

    ComparingThisSurveytoGovernmentData

    1 NationalWomen'sBusinessCouncil,http://www.nwbc.gov/facts2 USCensusBureau,http://www2.census.gov/econ/sbo/07/pums/2007_sbo_pums_users_guide.pdf3 USCensusBureau,http://www2.census.gov/econ/susb/data/2006/us_state_totals_2006.xls

    ByGender,

    Ethnicity,

    and

    Region

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    16INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    ThisSurvey/

    Franchise FDD

    FoodRelated2 5 2 5 5AutomotiveProductsandServices 1 1 4Lodging 6 4Services General 6 3Business

    Services 4 8

    ComparingThisSurveytoFranchiseDisclosure

    Document(FDD)

    Records

    for

    Multi

    Unit

    Owners

    1 DatareflectsthepopulationofmultiunitownersbyindustryaccordingtoFRANdata countsbasedonFranchiseDisclosureDocument

    records.2 FoodRelatedincludesBakedGoodsEstablishments,FrozenDessertsEstablishments,QuickServeRestaurants,TableFullService/SitDown

    Restaurants,andRetailFoodStores.

    1

    ByIndustry

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    18INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    ThisSurvey/

    NonFranchise

    D&BNon

    Franchise(40500 emps.)

    40to50 1 1 451to75 1 2 1 376to100 1 2 1 4101to150 2 1 1 4151to500 4 5 4 5

    ComparingThisSurveytoDunandBradstreet

    (D&B)Small

    Business

    Records

    1 Datareflectsthepopulationofbusinesseswith40500employeesbyindustryaccordingtoSurveySamplingInternationalcountsbasedon

    DunandBradstreetrecords.

    1

    ByCompanyEmployeeSizeRange

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    ComparingthisSurveytoOtherNationalData

    ByPartyIdentification

    ThisSurvey/

    Franchise

    ThisSurvey/

    NonFranchise National

    Data1

    Republican 5 2 4 7 4 8Independent 1 6 2 1 6Democrat 3 3 3 3 5

    1 Datashownreflectresultsamong633selfdescribedsmallbusinessownerscollectedaspartofnationallyrepresentativesurveys ofregisteredvoters

    conductedbyPublicOpinionStrategiesfrom20112012. Atotalof5,600interviewswereconductedamongregisteredvotersusing bothlandlinesandcell

    phonesusingrandomdigitdialing.Thetotalnumberofselfdescribedsmallbusinessownerswas633,or11%oftheinterviewsconducted.

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    EconomicImpactoftheAudiences

    WeSurveyed

    Multiunit andsingleunitfranchiseeownedbusinessesthat

    employ

    40

    500

    people

    account

    for

    more

    than

    half

    of

    all

    U.S.

    franchiseestablishmentsandemployment. Thesebusinesses

    provide4.1millionjobsinover379,000establishments.

    Nonfranchisebusinessesthatemploy40500peoplerepresent

    abouttwopercent(2%)ofallU.S.businessesbutaccountfor

    300,000companiesandover38millionjobs.

    Together,thesebusinessesaccountforover42millionjobs,which

    isover

    25%

    of

    all

    employed

    Americans.

    1

    2

    3

    1. Source:InternationalFranchiseAssociation

    2. Source: SurveySamplingInternationalDunandBradstreetSample.

    3. Source:BureauofLaborStatistics

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    21INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    DecisionmakersinTheseBusinessesExpect

    TheEconomy

    to

    Remain

    Flat

    Over

    the

    Next

    Year

    With

    OnlyOneinFiveExpectingEconomicExpansion.

    In 2014, do you anticipate

    18% 22%

    52%

    66%

    26%

    12%

    Franchise NonFranchise

    Economicexpansion Aflateconomy Arecession

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    22INTERNATIONALFRANCHISEASSOCIATION/U.S.CHAMBER OFCOMMERCE

    FewerThanOneinFiveDecisionmakersExpectsMoreThanSingle

    DigitGrowthinTheirCompanyRevenues.

    As you look to 2014, do you project your companys gross revenues to increase or decrease compared to 2013, or will they probably stay

    the same?

    16%30%

    39%

    13%

    16%

    43%

    25%

    16%

    IncreaseMoreThan10% IncreaseLessThan10% StaytheSame Decrease

    Franchise

    NonFranchise

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