IDEOLO Snapshot on QR Code Market Research in Europe

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snapshot on MARKET RESEARCH about QRCODE 2012, in Europe Authors: Luca G Zambrelli [email protected], Giorgio Marandola [email protected] venerdì 2 novembre 12

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IDEOLO Snapshot on QR Code Market Research in Europe. Take a look around data (comScore, Nielsen, Juniper Research, Localeze, Motorola, ...).

Transcript of IDEOLO Snapshot on QR Code Market Research in Europe

Page 1: IDEOLO Snapshot on QR Code Market Research in Europe

snapshot on MARKET RESEARCH about QRCODE 2012, in Europe

PIANO DI COMUNICAZIONE 2012

mercoledì 12 settembre 12

Authors: Luca G Zambrelli [email protected],

Giorgio Marandola [email protected]

venerdì 2 novembre 12

Page 2: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

Mobile Usage Statistics64% of mobile phone time is spent on apps (Nielsen 2012)

13.4% texting, 11.1% browser, 5.5% social networking apps, 5.4% dialer, 5.3% email/IM, 2.3% music/video, 1.1% camera, 55.8% other apps

(Nielsen 2012)

In 2012, the U.S. saw a 55% increase in smartphone subscriptions to make for 98 million smartphone subscribers, representing nearly 42%

of all U.S. mobile users. (comScore 2012)

Local Search61% of smartphone users make local searches from a device (Localeze/15miles Fifth Annual comScore Local Search Usage Study

February 2012)

49% of mobile and tablet users conduct local business searches on apps (Localeze/15miles Fifth Annual comScore Local Search Usage

Study February 2012)

Mobile CommerceMobile payments are expected to quadruple to $630 billion by 2014 (Juniper Research)

42% of mobile users browsed products, 32% read online reviews, and 23% purchased products on mobile in the last 30 days (Nielsen

Smartphone Analytics December 2011)

39% of store walkouts, where consumers leave without buying, were influenced by smartphones (Motorola Solutions)

take a look around data

(comScore, Nielsen, Juniper Research,

Localeze, Motorola, ...)

venerdì 2 novembre 12

Page 3: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

(Mobile) AdvertisingFacebook delivers 1 of every 4 online display ads (comScore 2012)

The global mobile ad market will grow from $3.4 billion in 2010 to $22.0 billion in 2016 (Berg Insight via B2B)

40% of males ages 18 to 29 like mobile ads “somewhat” or “very much” (eMarketer)

US mobile ad spend to reach $2.6B in 2012 (eMarketer)

Tablet owners more likely to purchase from online ads than smartphone owners, also more likely to request coupons from merchant

(Nielsen)

Text message and online display ads have the lowest consumer trust (26% and 27%, respectively), while websites and TV have the highest

(52% and 46%, respectively). (Nielsen)

Social Media & General Marketing36% of tweets are worth reading, 39% are mediocre, and 25% are not worth reading at all (MarketingProfs March 2012)

21% of Pinterest users purchased a product after seeing a picture on Pinterest (PriceGrabber 2012 via MediaPost)take a look around data

(comScore, Nielsen, Juniper Research,

Localeze, Motorola, ...)

venerdì 2 novembre 12

Page 4: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

There's still need to explain what?

It is an fast interactive two-dimensional code, free, through which it is possible to communicate, engage, interact.

The QR Code allows to attach to code information, promotions, links to websites and social, email, website and more.

venerdì 2 novembre 12

Page 5: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

How does it works?

Open the App and framing the code with the camera. The app recognizes the code and displays the information collected ... it's easy!

1 2 3

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Page 6: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

Actions for which smartphone users have used QR codes:

- To get a coupon, discount or deal: 53%- Access additional information: 52%- Enter a sweepstakes: 33%- Sign up to receive more information: 26%- Access video: 24%- Make a purchase: 23%- Interact with social media properties: 23%- Other: 11%- Don't know: 2%

Demographic profile of smartphone users who have used a QR code:

- Gender: male (51%) / Female (49%)- Age: 18-34 (39%) / 35-54 (48%) / 55+ (13%)- Household income: <€25K (6%) / €25K-€50K (23%) / €50K+ (71%)- Education level: High school or less (11%) / College/Associate (26%) / University+ (63%)

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Page 7: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

QR codes are now common in outdoor marketing campaigns and in magazines, so it seems likely that 1 in 10 UK smartphone owners has scanned one of the codes.

However, in an online survey carried out with TolunaQuick in October 2011 we found that 19% of all UK consumers had scanned a QR code. You need to take into account that those completing an online survey are likely to be tech-savvy, but it’s still surprising that comScore’s total is so much lower a year later.

QR Code Audience via smartphone

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Page 8: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

Use of QR Code in the European Market

Only 13% of European consumers have scanned a QR code within an outdoor advert, according to research from CBS Outdoor and Kantar Media. This is despite that fact that the study showed awareness of QR codes to be at 40%.

Smartphone owners in EU5 are 51.3% of the population (according to comScore) and the number who had scanned a QR code to at least double to 26%.

Used QR Code up to 26% in EU5

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Page 9: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

Result of scanning QR Codes

ComScore founds that 71.7% of scans are carried out to retrieve product information, while the second most popular reason is to access event information (31.8%).

Marketers should focus on creating useful QR code campaigns that deliver timely information, particularly when that information can be accessed at the moment of the purchase decision when consumers are in stores and seeking that little something extra (such as additional information, a review, comparison pricing, or a discount) that can tip them in the direction to pull out their wallets and buy.

< klikkapromo.it in Italy >

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Page 10: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

QR Code, report on awareness and usageThis is despite that fact that the study showed awareness of QR codes to be at 40%.

Interestingly though, in comparison to other interactive mobile technologies, QR codes are still performing well.

The report, Interactive Europe, was based on qualitative and quantitative analysis of 9,000 Europeans across 6 markets - exploring interactivity in the context of ‘Out of Home’ advertising.

The report suggests that “the technologies with greatest potential are those which simplify the user experience” and that the mass use of smartphones is bringing "added strength" to outdoor advertising.

Base: All Adults (9.024) Source: Kantar Media

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Page 11: IDEOLO Snapshot on QR Code Market Research in Europe

Copyright 2012 - Ideolo Srl Proximity Marketing Agency - Tutte le informazioni riportate sono da ritenersi riservate - Documento confidenziale

Cool usage real, predictions or future

Via QR Code you can take control of an interactive television.

Link http://www.qrcode.es/es/2012/11/innovacion-radical-en-el-uso-de-qr-codes-un-chrome-experiment/

QR codes that are invisible demoed by Fujitsu.

Link http://www.qrcodepress.com/qr-codes-that-are-invisible-demoed-by-fujitsu/8513641/

In Italy, Klikkapromo: 8.000 QR Code interactions in one week. Awesome!

Link http://www.retailwatch.it/Brand---Prodotti/Merchandising---Promozioni/Ottobre-2012/Klikkapromo--8-000-interazioni-in-una-settimana-co.aspx

Engagement

Interaction

Future

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Page 12: IDEOLO Snapshot on QR Code Market Research in Europe

In questo momento stiamo lavorando principalmente per:

Poltrona Frau, Cassina, Cappellini, Salmoiraghi&Viganò, Castelli1877, DHL Italia, Provincia di Brescia, Aeroporti SEA, NTT Data.

Grazie per l’attenzioneLuca Guido Zambrelli luca,[email protected]

+39.348.740.7624

Follow us on : Twitter - Youtube

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