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    USERGUIDE

    EditionVersion2.0BetaforWindows

    Dateofissue:January2007

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    0.Notice

    0.1Liability

    Allrightsreserved.

    ThisUserGuideis intendedtodemonstratetypicalusesandfeaturesofAsteriskgurusSIP/IAX2softphone:IDEFISK FreeEditionV.2.0. It isuptotheuserofthismanualtodecidewhether

    theinformationmentionedhereinisapplicabletotheparticularIPbasednetwork(s)hewantsto

    runthissoftphoneapplicationon.

    AsteriskguruandpersonsinvolvedinthecompositionofthisUserGuidewillinnocasebeheldresponsibleforanyincidental,indirectorotherwiseconsequentialdamageorlossthatmayresult

    fromusingIDEFISKFreeEditionV.2.0.

    0.2Conventionsusedinthisdocument

    Thefollowingtypographicalconventionsareusedinthisdocument:

    Hyperlinkstosectionsinsidethisdocument,emailandtheInternetareunderlinedandblue. ThenamesofwindowsaremarkedinBookmanOldStyle,boldanditalics. Thenamesoffiles,directoriesandsyntaxofcommandsarewritteninitalics. Parametersofcommandsarewrittenasfollows: ButtonsaremarkedinBold.Theystartwithacapitalletter. Sequentialclickingonbuttonsandnamesof(sub)directoriesareseparatedbyanarrowpointing

    totheright:>

    Sequentialstepsinaprocessareprecededwithnumbers:1,2,3...

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    CONTENTS

    0.NOTICE ................................................................................................................................................................ 2

    0.1LIABILITY.......................................................................................................................................................... 20.2CONVENTIONSUSEDINTHISDOCUMENT...................................................................................................... 2

    1.IDEFISKEDITIONS.......................................................................................................................................... 5

    1.1WHATSNEW?.................................................................................................................................................. 51.2INTRODUCTION............................................................................................................................................... 61.3IDEFISKFREE ................................................................................................................................................. 71.4PERSONALISEDOEMIDEFISKEDITIONS ..................................................................................................... 7

    2.GETTINGSTARTEDWITHIDEFISK.......................................................................................................... 9

    2.1SYSTEMREQUIREMENTS .................................................................................................................................. 92.2AGLANCEATIDEFISK .................................................................................................................................. 92.3DOWNLOAD................................................................................................................................................... 102.4INSTALLINGIDEFISK................................................................................................................................... 10

    2.5UNINSTALLINGIDEFISK ............................................................................................................................. 102.6STARTINGIDEFISKFORTHEFIRSTTIME ..................................................................................................... 112.6.1CreateAsteriksguruaccount................................................................................................................. 112.6.2UseexistingAsteriskguruaccount....................................................................................................... 12

    2.7CREATINGUSERSINASTERISK.................................................................................................................... 12

    3.CALLINGWITHIDEFISK............................................................................................................................. 14

    3.1SELECTINGANACCOUNT............................................................................................................................. 143.2OUTGOINGCALLS.......................................................................................................................................... 153.2.1Selectingacontactperson ..................................................................................................................... 153.2.2Selectingaphoneline ............................................................................................................................ 163.2.3Callingacontactperson ........................................................................................................................ 17

    3.3ENDINGAPHONECALL ................................................................................................................................ 173.4INCOMINGCALLS.......................................................................................................................................... 173.5HOLD............................................................................................................................................................. 183.6TRANSFERRINGCALLS................................................................................................................................... 183.6.1Transfer.................................................................................................................................................. 183.6.2Attendedtransfer................................................................................................................................... 18

    3.7MISSEDCALLS................................................................................................................................................ 193.8CONFERENCE&VOICEMAIL........................................................................................................................ 20

    4.ADDRESSBOOK............................................................................................................................................. 21

    4.1ACCESSINGTHEADDRESSBOOK................................................................................................................... 214.2CONTACTINFORMATION.............................................................................................................................. 21

    4.3A

    DDINGANDDELETINGENTRIES ................................................................................................................. 224.3.1Newentry .............................................................................................................................................. 22

    4.3.2Deletingentries..................................................................................................................................... 224.4EDITINGENTRIES ........................................................................................................................................... 234.5SORTINGENTRIES.......................................................................................................................................... 23

    5.VOLUMECONTROL...................................................................................................................................... 24

    6.LOG ..................................................................................................................................................................... 25

    7.HISTORY ........................................................................................................................................................... 26

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    7.1ACCESSINGTHEHISTORY ............................................................................................................................. 267.2CALLINFORMATION..................................................................................................................................... 27

    8.OPTIONS ........................................................................................................................................................... 28

    8.1ACCESSINGTHEOPTIONS.............................................................................................................................. 288.1.1Optionsmenu ........................................................................................................................................ 28

    8.2SIPACCOUNTS............................................................................................................................................... 298.2.1AddanewSIPaccount: ........................................................................................................................ 298.2.2SIPAdvancedaccountoptions.............................................................................................................. 31

    8.3IAXACCOUNTS ............................................................................................................................................. 328.3.1AddanewIAXaccount ........................................................................................................................ 328.3.2IAXAdvancedaccountoptions............................................................................................................ 34

    8.4PROTOCOLOPTIONS ...................................................................................................................................... 368.4.1SIPoptions............................................................................................................................................. 368.4.2IAXoptions............................................................................................................................................ 368.4.3RTPoptions ........................................................................................................................................... 368.4.3.1AdvancedRTPoptions....................................................................................................................... 378.4.4STUNOptions...................................................................................................................................... 38

    8.4.4.1

    Advanced

    STUN

    options................................................................................................................... 38

    8.5AUDIOOPTIONS............................................................................................................................................. 398.5.1General ................................................................................................................................................... 398.5.2.Audiodevices ........................................................................................................................................ 408.5.3.Audiocodecs ......................................................................................................................................... 40

    8.6GENERALOPTIONS ........................................................................................................................................ 428.6.1General ................................................................................................................................................... 428.6.2Callevents.............................................................................................................................................. 42

    8.7ABOUT............................................................................................................................................................ 448.8UPGRADINGTOIDEFISKBIZ...................................................................................................................... 44

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    1.IDEFISKEditions

    1.1Whatsnew?

    ComparedtothepreviousversionofIDEFISK,thenewreleasecontains:

    SIPsupport STUNsupport STUNserverperaccount NewandenhancedGraphicUserInterface Codecperaccount Changeableports Contextforaccount Echocancellation CallrecordingtoWAVfile Mixedcallrecordinginputandoutput

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    1.2Introduction

    Thisdocumentwillguideyoustepbysteptoyouractualaim:reducingthecostsofyourphonecalls

    by using the VoIP (Voice over Internet Protocol) technology ofAsterisk and the latest version of

    AsteriskguruswidelyusedsoftphoneIDEFISK.

    Asalways,Asteriskgurutookyourmanysuggestionsintoaccountinordertoupliftoursoftphoneto

    anevenmoreenhancedlevelofuserfriendliness.Wethereforesincerelyhopeyouwillhaveatleastas

    muchfunusingIDEFISKaswehadindevelopingit.

    In therestof the firstchapterof thisUserGuideyoucan findmoredetailsabout theIDEFISKFree

    Edition. Ifyouare interested inhavingyourownphonebutdonthave the resources tohave it

    developed,AsteriskguruoffersyouthepossibilitytoobtainarebrandedOEMIDEFISK.

    Donothesitatetosendamailtoidefisk@asteriskguru.comformoreinformationandoffers.Ourteam

    ofexperiencedprofessionalsismostwillingtoanswerallyourquestions.

    At thesame time,ourdevelopersare looking forward to implementyourspecificdesires in future

    [email protected]

    Together,wemakecallingmorecomfortable.

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    1.3IDEFISKFree

    IDEFISKFreeEditionV.2.0Betahasmanyfeatures toprovideyouwithaverycomfortablecalling

    experience:

    availabilityofupto6lines auserfriendlyinterface callrecording easyaccesstoandmanagingofyourcontactpersons calleridentification easyswitchingbetweenusers aclearoverviewofyourphonecalls

    1.4PersonalisedOEMIDEFISKeditions

    Doyouwantyouremployees tousestateoftheartVoIPtechnologywithyourowncompanyslogoandcolorsclearlyvisibleonit?

    Doyouwanttosurpriseyourclientswithyourownpersonaltelephone? Butyoudonthavetheresourcestodevelopyourownsoftphone...

    AsteriskguruoffersyouthepossibilitytoobtainapersonalisedverionofIDEFISKFreeEdition.This

    rebrandingincludes:

    changingthenameIDEFISKtoyourchoice. changingthecolorschemetoyourchoice. changingthelogotothelogoofyourchoice.

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    Below,youseeanexampleofanIDEFISKOEMeditionnexttoanoriginalone:

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    2.GettingstartedwithIDEFISK

    2.1Systemrequirements

    InordertouseIDEFISKproperly,youneedatleastfollowingsystemconfiguration:

    Processor:minimumPentiumII300 Memory:minimum256MBRAM Operatingsystems:Windows2000,XPandlater Soundcard:16bitsoundcard(SoundBlasterorequivalent) Internetconnection:wiredorwirelessbroadband

    2.2AglanceatIDEFISK

    Youcanseethefunctionofthedialbuttonswhenyouholdyourmouseoverthebutton.

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    2.3Download

    YoucandownloadIDEFISKFreeEditionhere.

    2.4InstallingIDEFISK

    ToinstallIDEFISK,followtheinstructionsbelow:

    1. Clickontheiconofthedownloaded.exefile:2. TheInstallShieldWizardnowopens.ClickNext>Next.3. YoucanchoosethedirectorywhereyouwanttoinstallIDEFISK in,byclickingontheChange

    button.

    4. ClickonNext>Finish.

    2.5UninstallingIDEFISK

    ToremoveIDEFISKfromyourcomputer,youcanchooseoneofthefollowing:

    UninstallIDEFISKviatheControlPanel>Add/Remove Programs.AfteryoufindIDEFISKfromthelistofapplications,clickontheRemovebutton.

    Followthesesteps:

    1. Clickontheiconidefisk123installer.exe.2. TheInstallShieldWizardnowopens.ClickNext.3. TickthethirdoptionRemoveandclickonNext.

    4. ClickontheRemovebutton.5. ClickonFinish.

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    2.6StartingIDEFISKforthefirsttime

    1. ToopenIDEFISKclickStart>Programs>Asteriskguru>Idefisk.

    2. TheWelcomescreenwillappear:3. TickoneoftheoptionsandcontinuebyclickingonNext.2.6.1CreateAsteriksguruaccount

    1. Thisoptionwillleadyoutothefollowingscreen:

    2. AfterhavingfilledinsuccesfullyallfieldsandclickingonNext,theSuccesswindowwillconfirmyourregistrationasintheexamplebelow.ClickOK.

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    2.6.2UseexistingAsteriskguruaccount

    1.FillintheUsernameandPasswordasintheexamplebelow:

    2.ClickonNext.

    2.7CreatingusersinAsterisk

    1.Afirstthingtodoiscreateusersintheiax.conffile.Youhavetoprovidevaluesforfollowingfields:

    Field Description Exampletype Youcanchoosefrom3differenttypes:

    friend:makeandreceivecalls

    user: canonlymakecalls

    peer: canonlybecalled

    friend

    username Usedforauthentification. gogh

    secret Thepasswordofthisuser. gogh

    host Dynamicorstatic. dynamic

    context The environment in which the user can dial

    himselfandbecalled.

    tutorial

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    2.Intheextensions.conffile,you link thecreateduserstoanextensionandacontext.In theexample

    below,theuserGoghcancallandbecalledinthecontexttutorialwiththeDialapplication.His

    extenionis 9876.

    3.ReloadAsteriskfromCLI.

    Formore information abouthow to configure theAsterisk configuration files, please read our

    tutorialaboutConfiguringIPPhonesforAsterisk.

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    3.CallingwithIDEFISK

    3.1Selectinganaccount

    You can select the account you want to call with,by choosing the desired account from thedropdownmenu.

    Toregisteranaccount: Selectauserfromthelist ClickonRegister

    Tounregisteranaccount: Selectauserfromthelist. ClickonUnregister

    Allyourregisteredaccountscanbedialledto.

    PlacethecursorinthePhonetodialfieldandtypeinthenameandtheIPaddress/servername ofthe

    calleeandclickontheDialbutton.Youdonotneedtohaveaselectedaccountfordirectcalling.

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    3.2Outgoingcalls

    3.2.1Selectingacontactperson

    Therearedifferentwaystoselecttheuseryouwanttocall:

    placethecursorinthePhonetodialfieldandtypetheextensiononyourkeyboard.

    opentheAddressbook.Doubleclickonthepersonyouwanttocall.

    opentheDTMFnumpadbyclickingonthesmallarrowpointingtotheleft.YoucannowcomposethedialextensionwithyourmousebyclickingontheDTMFbuttons.

    enteradialstringinthefieldPhonetodial,asintheexamplebelow.Thedialstringiscomposedasfollows:

    SIPsip: :@/ @

    IAXiax: :@/ @

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    PlacethecursorinthePhonetodialfieldandtypeinthenameandtheIPaddress/servername ofthecalleeandclickon theDial/Answerbutton.Youdonotneed tohaveaselectedaccountfor

    directcalling.

    clickon thearrowof thePhone todialdropdown list.Hereyoucan find thepersonsyouhavecalledinchronologicaldescendingorder.

    clickonthesmallarrowpointingtotheright TheQuickdialpadopens.Ifyoudoubleclick onacontactperson,youwillstartcallinghim.

    HavealookatthisparagraphtofindouthowtoaddcontactpersonstotheQuickdialpad.

    3.2.2Selectingaphoneline

    Youcanmakeuseof6phonelinesforbothincomingandoutgoingconversations. YoucaneasilyswitchfromlinesbyleftclickingontheLinebuttonyouwanttouseforthephone

    call.

    TheselectedlinebydefaultisLine1anditscolourisgreen.Whenyouselectanyotheridleline(e.ganyblueline)itbecomesselectedandgreen.

    Alineinamiddleofanestablishedconversationiscolouredinyellow.Ifyouselectit,itscolourchangestogreen.

    A line, receiving an incoming callbecomes pink in colour. Note that an incoming call is alsonotifiedwithanInfoPad,andanoptionalpopupwindow.

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    ChecktheCalleventsoptionstolearnhowtoreceiveapopupwindowforincomingcalls.

    3.5Hold

    Whenanincomingoroutgoingcallbecomesaccepted,theHoldbuttonwillbecomeenabled.

    YoucanconfigureAsterisksothatthecallerwhoisputonholdlistenstomusicwhilewaitingonthephone.

    3.6Transferringcalls

    3.6.1Transfer

    1. Whenanincomingoroutgoingcallbecomesaccepted,theTransferbuttonwillbecomeenabled.Totransferacall(nomatterincomingoroutgoing),clickontheTransferbutton.

    2. TheTransfer popupwindowwillappear.

    2.UsetheNumberfieldtoenterthenumbertowhichyouwouldliketotransferthecall.

    3.6.2Attendedtransfer

    TomakeanAttendedtransferwithIDEFISK:

    1. Change theAsterisk configuration file features.conf to thedesiredDTMF sequence thatwillbeusedforAttendedtransfer.

    2. Find in theconfiguration file the lineshownbelow, touncommentandset them to thedesiredvalues.

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    Blindtransferwillbesettobeexecutedafteryoupress# inacall. Attendedtransferwillbeexecutedonpressing*. Tousethe#sequenceforattendedtransferadifferentsequenceshouldbesetforblindtransfer

    sequence.

    Example:features.conf

    [featuremap]

    blindxfer=>#;Blindtransfer

    atxfer=>*;Attendedtransfer

    TotransfercallsusingDTMFsequencesthet andToptionsshouldbesetintotheDial()application

    parameters in extensions.conf. This allows the called and the caller party to transfer the callby

    sendingtheDTMFsequencedefinedinfeatures.conf.

    Example:extensions.conf

    exten=>555010203,1,Dial(IAX2/someuser,t,)

    Tomakeanattendedtransferenterthesequencedefinedintheatxferfield.Tofinishsuccessfullythe

    attendedtransferthetransferringsideshouldhangup.

    3.7Missedcalls

    Ifyouhaveamissedcall,theHistorybuttonwillbeflashingred.Ifyoumovethemouseoverthebutton,thenumberofmissedcallswillbeshown.

    ToseemoredetailsaboutthemissedcallintheHistory,clickontheHistorybutton.

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    3.8Conference&Voicemail

    Conference and Voice mail are options for IDEFISK BIZ. These functions are not available with

    IDEFISKFREE.Therefore,

    both

    buttons

    are

    disabled:

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    4.Addressbook

    4.1Accessingtheaddressbook

    OpenyourAddressbookbyclickingontheAddressbookbutton.

    4.2Contactinformation

    Youcanenterusefulinformationabouteachcontactperson in7different fields:Lastname,Firstname,Phone,Mailbox,Department,InfoandDialaccount.

    ProvideinfoforatleastFirstnameandPhone.Theother5fieldscanbeleftemptyifyouwantto.

    Tosavetime,itisbesttoaddthepersonsyoucallmostoftentotheQuickdialpad.YoucandothisbytickingtheQuickdialcheckboxwhenyouaddanewentrytoyourAddressbook.

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    4.3Addinganddeletingentries

    4.3.1Newentry

    1.

    ClickontheNew

    button.2. Enter information in theNewentrywindow forat least following fields:*Firstnameand*Phoneextension.Theotherfieldsareaddedforyourconvenienceandarenonmandatory.

    3. Savetheentrybyclickingontheenabledbutton OK.

    4.3.2Deletingentries

    1. ClickontheentryyouwanttodeletefromyourAddressbook.

    2. ClickontheDeletebutton.

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    4.4Editingentries

    1. Clickontheentryyouwanttochange.2. ClickontheEditbutton.3. Edittheinformationforthisentry.4. StoreyourchangesbyclickingonOK.

    4.5Sortingentries

    The contact persons canbe sorted on the 8 different fields: Last name, First name, Phone,Mailbox,

    Department,Info,DialaccountandQuickdial.

    1. Clickonafieldandanarrowwillappearlikeintheexamplebelow:Lastname.2. Clickagainonthearrowtosortthelistinascendingordescendingorder.

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    5.Volumecontrol

    You can easily control the incoming and outgoingvolume of IDEFISK.Adjust thevolumebymovingthesliderstotheleft(lesssound)ortheright(morevolume).

    If you want to disable/enable the incoming/outgoing sound, click on the icon of theSpeaker,respectivelytheMicrophone.Theiconswillturnredwhenthesoundismute.

    AlsonotetheAudiolevelindicatorswithinthesliders.Theyindicatetheoutgoingandincomingsoundrespectively.

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    6.Log

    ToopentheLog,youmusteither:

    rightclickonIDEFISKwithyourmouseandchooseShowLogfromthepopupmenu.

    pressAlt+Lonyourkeyboard.

    TheLogwindowcontainsusefuldetailedinformationaboutthesequenceofevents,andthetimetheytookplace.ThisinformationreferstointernalIDEFISKprocessesaswell,whichmakesitveryuseful

    formoreadvancedusers.

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    7.History7.1AccessingtheHistory

    YoucanopentheHistorybyclickingontheHistorybutton.

    When in theHistory windowyou clickon an entryof aMissed call,you can callyour contactpersonby clicking on the enabledDialbutton. You can also scroll up and down to see the

    chronologicalsequenceofevents.

    YoucanalsochoosetoClearthecontentorClosetheHistorywindow.

    ForeachphonecalltheHistorycontainsthefollowinginformation: Dateandtimeofcalling. Statusofthecall.Thisisoneofthefollowing:

    missed

    unanswered

    newvoicemailmessages

    incoming

    outgoing

    Name/Numberofcalled/callingperson. Phonelineusedforthecall.

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    7.2Callinformation

    Everytimeyoudialorreceiveacall,anInfopadpopsontopoftheIDEFISKwindow.

    TheInfopadisshowinginformationabout:

    ThecallerIDofthecallerparty Thecodecthecallerisusing Thetypeofprotocolusedforthecall Theaccountthatreceivesthecall Thestatethecurrentlineisin.Thiscouldbeoneofthefollowing:

    Upwhenyouortheotherssidepicksupthecall Downwhenyouortheothersidehangsupthecall Ringingwhenyouortheothersideisstillringing WaitforAnswerwhenyouhavedialledandwaitfortheothersidetorespond Activethelineisinactivestatewhenearlymediaisdetected Diallingwhenyouareinastateofdiallingbeforebeingconnected ResolvingPortthelineisinastateofresolving1theportforSTUN

    CalldurationthetimeelapsedsincetheInfopadappears

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    8.Options

    8.1Accessingtheoptions

    8.1.1Optionsmenu

    YoucanaccesstheOptionsMenuofIDEFISKinthreeways:

    rightclickontheIDEFISKiconinyoursystemtrayoronthephoneitselfandthefollowingpopupmenuappears

    pressAlt+Oonyourkeyborad clickontheoptionsbutton

    Inallcasesthefollowingscreenwillpopup:

    ClickontheoptionintheOptionTreeyouwanttochangethesettingsfor.

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    8.2SIPaccounts

    8.2.1AddanewSIPaccount:EnteranaccountnameandpresstheOKbutton.

    Each new account is added under the SIP accounts options in theOptionsTree.To delete an

    existingSIPaccount,clickontheaccountnameinOptionsTreeandpressDelonyourkeyboard.

    Aconfirmationpopupwillappear:

    Afterenteringanaccountname,presstheOKbutton.NowyoucanaccesstheSIPaccountoptions.

    TheSIPaccountoptionslookasfollows:

    Domain

    Enterthehostname,specifiedbyyourVoIPserviceprovider.

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    Username

    Enter theusernamegiventoyouforregistration/authorization.

    Password

    Enterthepasswordgiventoyouforregistration/authorization.

    CallerIDName

    EnteryourCallerIDname.Thecalleeside,ifcapable,willbeseeingthisCallerIDnamewhenever

    youcall.

    DonotforgettoapplyallchangesbyclickingontheApplybutton.

    PleasemindthatalladdedSIPaccountsarelistedintheSIP

    accounts

    overviewtable.Asclearly

    visiblefromthepicturebelow,itdisplaystheAccountname,UsernameandDomain,aswellaswhether

    thechosenaccountisRegistered(True)ornot(False).TheSIPaccountsoverviewisaccessibleby

    clickingonSIPaccountsintheOptionsTree.Notethatallfields(exceptforRegistered)couldbe

    sortedalphabeticallyorcounteralphabetically.TheRegisteredaccountsmaybesortedbyTrueor

    False.

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    8.2.2SIPAdvancedaccountoptions

    Youcanenable/disabletheAdvancedaccountoptionsbyticking/untickingtheAdvancedoptions

    checkboxatthebottomoftheOptionswindow.

    Useoutboundproxy

    Thisoptionisforoutgoingcallsthroughaproxyserver.EnterthehostnameortheIPaddressofthe

    desiredoutboundproxyinthefieldbelow.

    Voicemailextension

    Entertheextensionatwhichyouwouldcheckyourvoicemailmessages.

    Registeronstartup

    ThisoptionisforautomaticallyregisteringthecurrentaccounteachtimeIDEFISKstartsup.

    Dontplayringbacktones

    Tickthischeckboxtomuteall ringbacktones.

    Customcodecs

    Youcanchoosetosavethecustomisedselectionandorderofcodecsforthisaccount.TheAudio

    codecsforthechosenaccountarehandledquitelikeinthegeneralAudiocodecs.

    Thedropdownmenuatthebottomrevealsthefollowingoptions:

    UsedefaultSTUN

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    ChoosetheSTUNserver,setintheProtocoloptions.TosetthedefaultSTUNserver,gototheSTUN

    optionsintheAdvancedProtocoloptions.

    UseCustomSTUN

    ChooseacustomSTUNserver.TheSTUNoptions

    forthechosenaccountarehandledquitelikeinthe

    generalSTUNoptions.

    DontuseSTUN

    ThisoptionisforthecaseinwhichyoudonotneedaSTUNserverforthisaccount.

    DonotforgettoapplyallchangesbyclickingontheApplybutton.Afterapplyingthechanges,the

    AudiocodecsoptionsandtheSTUNoptionsforthecurrentaccountappearunderneathitsnamein

    theOptions

    Tree.

    8.3IAXaccounts

    8.3.1AddanewIAXaccount

    EnteranaccountnameandpresstheOKbutton.

    Each new account is added under the SIP accounts options in theOptions Tree.To delete an

    existingSIPaccount,clickontheaccountnameinOptionsTreeandpressDelonyourkeyboard.

    Aconfirmationpopupwillappear:

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    Afterenteringanaccountname,presstheOKbutton.NowyoucanaccesstheIAX

    account

    options.

    TheIAXaccountoptionslookasfollows:

    ServerHostname/IP

    Enter theIPaddressofyourVoIPPBXortheIPaddressgiventoyoubyyourVoIPServiceProvider.

    Username

    Entertheusernamegiventoyouforregistration/authorization.

    Password

    Enterthepasswordgiventoyouforregistration/authorization.

    CallerIDName

    EnteryourCallerIDname.Thecalleeside,ifcapable,willbeseeingthisCallerIDnamewhenever

    youcall.

    Caller

    ID

    Number

    EnteryourCallerIDnumber.Thecalleeside,ifcapable,willbeseeingthisCallerIDnumber

    wheneveryoucall.

    DonotforgettoapplyallchangesbyclickingontheApplybutton.

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    PleasemindthatalladdedIAXaccountsarelistedintheIAXaccountsoverviewtable.Asclearlyvisiblefromthepicturebelow,itdisplaystheAccountname,UsernameandHost,aswellaswhetherthe

    chosenaccountisRegistered(True)ornot(False).TheSIPaccountsoverviewisaccessiblebyclicking

    onSIPaccountsintheOptionsTree.Notethatallfields(exceptforRegistered)couldbesorted

    alphabeticallyorcounteralphabetically.TheRegisteredaccountsmaybesortedbyTrueorFalse.

    8.3.2IAXAdvancedaccountoptionsYoucanenable/disabletheAdvancedaccountoptionsbyticking/untickingtheAdvancedoptionscheckboxatthebottomoftheOptionswindow.

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    Context

    ContextsplayanorganizationalrolewithinanAsteriskdialplanandalsodefinescope.Youcanview

    contextsasawaytokeepdifferentpartsofthedialplanseparate.Thiscomeshandyforproviding

    differentreceptiondestinationsfordifferentcompaniesthatsharethesameAsteriskserver.Anycall

    thatAsteriskhandleswillbegininacertaincontext.Theinstructionsdefinedinthiscontextwill

    determinewhatthingsmayhappentothecall.Withthisoptionyoucanchangethecontextatwhich

    yourIAXaccountisworking.

    Voicemailextension

    Entertheextensionatwhichyouwouldliketocheckfornewvoicemailmessages.

    Registeron

    startup

    ThisoptionisforautomaticallyregisteringthecurrentaccounteachtimeIDEFISKstartsup.

    Dontplayringbacktones

    Tickthischeckboxtomuteall ringbacktones.

    Customcodecs:Youcanchoosetosavethecustomisedselectionandorderofcodecsforthisaccount.

    TheAudiocodecsforthechosenaccountarehandledquitelikeinthegeneralAudiocodecs.

    DonotforgettoapplyallchangesbyclickingontheApplybutton.Afterapplyingthechanges,the

    AudiocodecsoptionsthecurrentaccountappearunderneathitsnameintheOptionsTree.

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    Port

    YoucanchangethedefaultportthatRTPisusing. Theportnumbercouldrangefrom8000(default)

    to8100.

    Mediaaddress

    TheMediaaddressisnegotiatedbytheSIPinorderfortheRTPtofollowthecorrectaddress.The

    defaultMediaaddressistheexternalIPofyournetwork.

    OnstartupIDEFISKtriestoselectexternalIP.IncasenoexternalIPispresent,IDEFISKselectsthe

    internalIP.

    DonotforgettoapplyallchangesbyclickingontheApplybutton.

    8.4.3.1AdvancedRTPoptions

    Youcanenable/disabletheAdvancedRTPoptionsbyticking/untickingtheAdvancedoptionscheckboxatthebottomoftheOptionswindow.

    Sessionname

    EnteraSessionnameforalltheRTPsessions.

    Username

    EnteryourpreferableUsername.

    URL

    EnteryourURL.

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    Email

    EnteryourEmailaddress.

    8.4.4STUNOptions

    EnableSTUN

    TickthischeckboxifyouhaveaSTUNserver.

    ServerHostname/IP

    EntertheIPaddressofyourSTUNserverortheIPaddressgiventoyoubyyourVoIP Service

    Provider.

    Port

    YoucanchangethedefaultportthatSTUNisusing.ThedefaultportforSTUNis3478asshownin

    theexampleabove.

    8.4.4.1AdvancedSTUNoptions

    Youcanenable/disabletheAdvancedRTPoptionsbyticking/untickingtheAdvancedoptionscheckboxatthebottomoftheOptionswindow.

    Refreshperiod

    Youcanchangetherefreshperiod(inseconds)fortheSTUNserver.Theinitiallysetvalueis30

    secondsasintheexampleabove.

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    8.5Audiooptions

    8.5.1General

    YoucanadjusttheGeneralaudiooptions.AlwaysconfirmyoursettingsbyclickingApply.

    Customringtonefile

    Youcanbrowsetoapreferredringtoneorenterthefilepath.Aringtonefilemustbean8kHz16bit

    Monowavefile(.wav).AvailableinIDEFISKBIZonly.

    Muteearlymedia(outgoingcalls)

    Youcanchoosetoenable/disablehearingringtonewhenyoudialacall. Alsoblocksearlymedia.

    AvailableinIDEFISKBIZonly.

    Ringwhentalking(incomingcalls)

    Youcanchoosetoenable/disabletheringtone,whileinamiddleofaconversation.Theoptionis

    availableinIDEFISKBIZonlyandisenabledinIDEFISKFREE.

    Micboost

    Toturnupthevolumeofyourmicrophone,tickthisoption.Pleasemindthatthismightnegatively

    affectsoundquality.

    RingthroughPCspeaker

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    TickthisoptionifyouwanttouseabeepfromyourPCspeaker.Pleasemindthatthisdoesnotmute

    theringingthroughyourheadphonesorspeakers.AvailableinIDEFISKBIZonly.

    8.5.2.Audiodevices

    Selectinput/output/ringingdevice

    Youcanselectyouraudioinput/output/ringingdevice(headphones) fromeachcorresponding

    dropdownmenu.Pleasemindthatthedriversforthesedevicesmustbeproperlyinstalledand

    recognizedbyWindows.

    Echocancellation

    Tickthisoptionincaseofanechotailtothespeech.

    8.5.3.Audiocodecs

    TheCodecoptionslookasfollows:

    Youcanchooseamongthefollowingcodecs:

    - GSM- Rawlaw(G.711)- RawALawdata(G.711)

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    - Speex Audio- iLBC

    Thesearethedefaultsettingsfortheaudiocodecs.Theywillbeusedbyallaccountsunlessthe

    customcodecsperaccountareused.

    IfyouwanttouseanyoftheAvailablecodecs

    youhavetoselectitandthenpresstherightdirection

    arrow.

    IfyouwanttousestopusinganyoftheSelectedcodecsyouhavetoselectitandthenpresstheleft

    directionarrow.

    ArrangethecodecprioritybydraggingthebluenumbersoftheSelectedcodecsupanddown.The

    codecwiththelowestnumberhasthehighestpriority.

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    8.6Generaloptions

    8.6.1General

    ThewindowoftheGeneraloptionslookasfollows:

    Startminimized

    TickthisoptioninorderforIDEFISKtostartupminimisedinyoursystemtray.

    StartwithWindows

    TickthisoptioninorderforIDEFISKtoautomaticallystartupwhenopeningWindows.

    8.6.2Callevents

    TheCalleventsoptionslookasfollows:

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    Recordpath

    Hereyoucanchoosethedirectoryinwhichyouwouldlikethecallstobesaved.Thecallsaresaved

    throughtheRecordcallsoptionin16bit8kHzwavefiles(.wav).Pleasemindthatyouneedfreedisk

    spaceinorderforIDEFISKtorecordallyourcalls.

    Recordcalls

    TorecordallthephonecallsmadewithIDEFISK,tickthecheckboxforthisoption.

    Automaticpopuponincomingcall

    ChoosethisoptionifyouwantIDEFISKtopopupwhenthereisanincomingcall.

    Popupmenuonincomingcall

    Whenthisoptionischecked,thefollowingpopupwindowappearseverytimeyouhaveanincomingcall:

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    8.7About

    OnthescreenAboutyoucanfindmoreinformationabouttheversionofIDEFISKinstalledonyour

    computer.Toaccessit,rightclickonIDEFISKandchooseheAboutoptionatthebottom.

    8.8UpgradingtoIDEFISKBIZ

    IfyouchoosetoswitchtoIDEFISKBIZ,simplyrightclickonIDEFISKforthepopuptoappearand

    chooseUpgradingtoIDEFISKBIZ.