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FREE EDITION V.2.0BETA:USER GUIDE FOR WINDOWS
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USERGUIDE
EditionVersion2.0BetaforWindows
Dateofissue:January2007
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0.Notice
0.1Liability
Allrightsreserved.
ThisUserGuideis intendedtodemonstratetypicalusesandfeaturesofAsteriskgurusSIP/IAX2softphone:IDEFISK FreeEditionV.2.0. It isuptotheuserofthismanualtodecidewhether
theinformationmentionedhereinisapplicabletotheparticularIPbasednetwork(s)hewantsto
runthissoftphoneapplicationon.
AsteriskguruandpersonsinvolvedinthecompositionofthisUserGuidewillinnocasebeheldresponsibleforanyincidental,indirectorotherwiseconsequentialdamageorlossthatmayresult
fromusingIDEFISKFreeEditionV.2.0.
0.2Conventionsusedinthisdocument
Thefollowingtypographicalconventionsareusedinthisdocument:
Hyperlinkstosectionsinsidethisdocument,emailandtheInternetareunderlinedandblue. ThenamesofwindowsaremarkedinBookmanOldStyle,boldanditalics. Thenamesoffiles,directoriesandsyntaxofcommandsarewritteninitalics. Parametersofcommandsarewrittenasfollows: ButtonsaremarkedinBold.Theystartwithacapitalletter. Sequentialclickingonbuttonsandnamesof(sub)directoriesareseparatedbyanarrowpointing
totheright:>
Sequentialstepsinaprocessareprecededwithnumbers:1,2,3...
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CONTENTS
0.NOTICE ................................................................................................................................................................ 2
0.1LIABILITY.......................................................................................................................................................... 20.2CONVENTIONSUSEDINTHISDOCUMENT...................................................................................................... 2
1.IDEFISKEDITIONS.......................................................................................................................................... 5
1.1WHATSNEW?.................................................................................................................................................. 51.2INTRODUCTION............................................................................................................................................... 61.3IDEFISKFREE ................................................................................................................................................. 71.4PERSONALISEDOEMIDEFISKEDITIONS ..................................................................................................... 7
2.GETTINGSTARTEDWITHIDEFISK.......................................................................................................... 9
2.1SYSTEMREQUIREMENTS .................................................................................................................................. 92.2AGLANCEATIDEFISK .................................................................................................................................. 92.3DOWNLOAD................................................................................................................................................... 102.4INSTALLINGIDEFISK................................................................................................................................... 10
2.5UNINSTALLINGIDEFISK ............................................................................................................................. 102.6STARTINGIDEFISKFORTHEFIRSTTIME ..................................................................................................... 112.6.1CreateAsteriksguruaccount................................................................................................................. 112.6.2UseexistingAsteriskguruaccount....................................................................................................... 12
2.7CREATINGUSERSINASTERISK.................................................................................................................... 12
3.CALLINGWITHIDEFISK............................................................................................................................. 14
3.1SELECTINGANACCOUNT............................................................................................................................. 143.2OUTGOINGCALLS.......................................................................................................................................... 153.2.1Selectingacontactperson ..................................................................................................................... 153.2.2Selectingaphoneline ............................................................................................................................ 163.2.3Callingacontactperson ........................................................................................................................ 17
3.3ENDINGAPHONECALL ................................................................................................................................ 173.4INCOMINGCALLS.......................................................................................................................................... 173.5HOLD............................................................................................................................................................. 183.6TRANSFERRINGCALLS................................................................................................................................... 183.6.1Transfer.................................................................................................................................................. 183.6.2Attendedtransfer................................................................................................................................... 18
3.7MISSEDCALLS................................................................................................................................................ 193.8CONFERENCE&VOICEMAIL........................................................................................................................ 20
4.ADDRESSBOOK............................................................................................................................................. 21
4.1ACCESSINGTHEADDRESSBOOK................................................................................................................... 214.2CONTACTINFORMATION.............................................................................................................................. 21
4.3A
DDINGANDDELETINGENTRIES ................................................................................................................. 224.3.1Newentry .............................................................................................................................................. 22
4.3.2Deletingentries..................................................................................................................................... 224.4EDITINGENTRIES ........................................................................................................................................... 234.5SORTINGENTRIES.......................................................................................................................................... 23
5.VOLUMECONTROL...................................................................................................................................... 24
6.LOG ..................................................................................................................................................................... 25
7.HISTORY ........................................................................................................................................................... 26
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7.1ACCESSINGTHEHISTORY ............................................................................................................................. 267.2CALLINFORMATION..................................................................................................................................... 27
8.OPTIONS ........................................................................................................................................................... 28
8.1ACCESSINGTHEOPTIONS.............................................................................................................................. 288.1.1Optionsmenu ........................................................................................................................................ 28
8.2SIPACCOUNTS............................................................................................................................................... 298.2.1AddanewSIPaccount: ........................................................................................................................ 298.2.2SIPAdvancedaccountoptions.............................................................................................................. 31
8.3IAXACCOUNTS ............................................................................................................................................. 328.3.1AddanewIAXaccount ........................................................................................................................ 328.3.2IAXAdvancedaccountoptions............................................................................................................ 34
8.4PROTOCOLOPTIONS ...................................................................................................................................... 368.4.1SIPoptions............................................................................................................................................. 368.4.2IAXoptions............................................................................................................................................ 368.4.3RTPoptions ........................................................................................................................................... 368.4.3.1AdvancedRTPoptions....................................................................................................................... 378.4.4STUNOptions...................................................................................................................................... 38
8.4.4.1
Advanced
STUN
options................................................................................................................... 38
8.5AUDIOOPTIONS............................................................................................................................................. 398.5.1General ................................................................................................................................................... 398.5.2.Audiodevices ........................................................................................................................................ 408.5.3.Audiocodecs ......................................................................................................................................... 40
8.6GENERALOPTIONS ........................................................................................................................................ 428.6.1General ................................................................................................................................................... 428.6.2Callevents.............................................................................................................................................. 42
8.7ABOUT............................................................................................................................................................ 448.8UPGRADINGTOIDEFISKBIZ...................................................................................................................... 44
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1.IDEFISKEditions
1.1Whatsnew?
ComparedtothepreviousversionofIDEFISK,thenewreleasecontains:
SIPsupport STUNsupport STUNserverperaccount NewandenhancedGraphicUserInterface Codecperaccount Changeableports Contextforaccount Echocancellation CallrecordingtoWAVfile Mixedcallrecordinginputandoutput
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1.2Introduction
Thisdocumentwillguideyoustepbysteptoyouractualaim:reducingthecostsofyourphonecalls
by using the VoIP (Voice over Internet Protocol) technology ofAsterisk and the latest version of
AsteriskguruswidelyusedsoftphoneIDEFISK.
Asalways,Asteriskgurutookyourmanysuggestionsintoaccountinordertoupliftoursoftphoneto
anevenmoreenhancedlevelofuserfriendliness.Wethereforesincerelyhopeyouwillhaveatleastas
muchfunusingIDEFISKaswehadindevelopingit.
In therestof the firstchapterof thisUserGuideyoucan findmoredetailsabout theIDEFISKFree
Edition. Ifyouare interested inhavingyourownphonebutdonthave the resources tohave it
developed,AsteriskguruoffersyouthepossibilitytoobtainarebrandedOEMIDEFISK.
Donothesitatetosendamailtoidefisk@asteriskguru.comformoreinformationandoffers.Ourteam
ofexperiencedprofessionalsismostwillingtoanswerallyourquestions.
At thesame time,ourdevelopersare looking forward to implementyourspecificdesires in future
Together,wemakecallingmorecomfortable.
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1.3IDEFISKFree
IDEFISKFreeEditionV.2.0Betahasmanyfeatures toprovideyouwithaverycomfortablecalling
experience:
availabilityofupto6lines auserfriendlyinterface callrecording easyaccesstoandmanagingofyourcontactpersons calleridentification easyswitchingbetweenusers aclearoverviewofyourphonecalls
1.4PersonalisedOEMIDEFISKeditions
Doyouwantyouremployees tousestateoftheartVoIPtechnologywithyourowncompanyslogoandcolorsclearlyvisibleonit?
Doyouwanttosurpriseyourclientswithyourownpersonaltelephone? Butyoudonthavetheresourcestodevelopyourownsoftphone...
AsteriskguruoffersyouthepossibilitytoobtainapersonalisedverionofIDEFISKFreeEdition.This
rebrandingincludes:
changingthenameIDEFISKtoyourchoice. changingthecolorschemetoyourchoice. changingthelogotothelogoofyourchoice.
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Below,youseeanexampleofanIDEFISKOEMeditionnexttoanoriginalone:
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2.GettingstartedwithIDEFISK
2.1Systemrequirements
InordertouseIDEFISKproperly,youneedatleastfollowingsystemconfiguration:
Processor:minimumPentiumII300 Memory:minimum256MBRAM Operatingsystems:Windows2000,XPandlater Soundcard:16bitsoundcard(SoundBlasterorequivalent) Internetconnection:wiredorwirelessbroadband
2.2AglanceatIDEFISK
Youcanseethefunctionofthedialbuttonswhenyouholdyourmouseoverthebutton.
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2.3Download
YoucandownloadIDEFISKFreeEditionhere.
2.4InstallingIDEFISK
ToinstallIDEFISK,followtheinstructionsbelow:
1. Clickontheiconofthedownloaded.exefile:2. TheInstallShieldWizardnowopens.ClickNext>Next.3. YoucanchoosethedirectorywhereyouwanttoinstallIDEFISK in,byclickingontheChange
button.
4. ClickonNext>Finish.
2.5UninstallingIDEFISK
ToremoveIDEFISKfromyourcomputer,youcanchooseoneofthefollowing:
UninstallIDEFISKviatheControlPanel>Add/Remove Programs.AfteryoufindIDEFISKfromthelistofapplications,clickontheRemovebutton.
Followthesesteps:
1. Clickontheiconidefisk123installer.exe.2. TheInstallShieldWizardnowopens.ClickNext.3. TickthethirdoptionRemoveandclickonNext.
4. ClickontheRemovebutton.5. ClickonFinish.
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2.6StartingIDEFISKforthefirsttime
1. ToopenIDEFISKclickStart>Programs>Asteriskguru>Idefisk.
2. TheWelcomescreenwillappear:3. TickoneoftheoptionsandcontinuebyclickingonNext.2.6.1CreateAsteriksguruaccount
1. Thisoptionwillleadyoutothefollowingscreen:
2. AfterhavingfilledinsuccesfullyallfieldsandclickingonNext,theSuccesswindowwillconfirmyourregistrationasintheexamplebelow.ClickOK.
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2.6.2UseexistingAsteriskguruaccount
1.FillintheUsernameandPasswordasintheexamplebelow:
2.ClickonNext.
2.7CreatingusersinAsterisk
1.Afirstthingtodoiscreateusersintheiax.conffile.Youhavetoprovidevaluesforfollowingfields:
Field Description Exampletype Youcanchoosefrom3differenttypes:
friend:makeandreceivecalls
user: canonlymakecalls
peer: canonlybecalled
friend
username Usedforauthentification. gogh
secret Thepasswordofthisuser. gogh
host Dynamicorstatic. dynamic
context The environment in which the user can dial
himselfandbecalled.
tutorial
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2.Intheextensions.conffile,you link thecreateduserstoanextensionandacontext.In theexample
below,theuserGoghcancallandbecalledinthecontexttutorialwiththeDialapplication.His
extenionis 9876.
3.ReloadAsteriskfromCLI.
Formore information abouthow to configure theAsterisk configuration files, please read our
tutorialaboutConfiguringIPPhonesforAsterisk.
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3.CallingwithIDEFISK
3.1Selectinganaccount
You can select the account you want to call with,by choosing the desired account from thedropdownmenu.
Toregisteranaccount: Selectauserfromthelist ClickonRegister
Tounregisteranaccount: Selectauserfromthelist. ClickonUnregister
Allyourregisteredaccountscanbedialledto.
PlacethecursorinthePhonetodialfieldandtypeinthenameandtheIPaddress/servername ofthe
calleeandclickontheDialbutton.Youdonotneedtohaveaselectedaccountfordirectcalling.
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3.2Outgoingcalls
3.2.1Selectingacontactperson
Therearedifferentwaystoselecttheuseryouwanttocall:
placethecursorinthePhonetodialfieldandtypetheextensiononyourkeyboard.
opentheAddressbook.Doubleclickonthepersonyouwanttocall.
opentheDTMFnumpadbyclickingonthesmallarrowpointingtotheleft.YoucannowcomposethedialextensionwithyourmousebyclickingontheDTMFbuttons.
enteradialstringinthefieldPhonetodial,asintheexamplebelow.Thedialstringiscomposedasfollows:
SIPsip: :@/ @
IAXiax: :@/ @
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PlacethecursorinthePhonetodialfieldandtypeinthenameandtheIPaddress/servername ofthecalleeandclickon theDial/Answerbutton.Youdonotneed tohaveaselectedaccountfor
directcalling.
clickon thearrowof thePhone todialdropdown list.Hereyoucan find thepersonsyouhavecalledinchronologicaldescendingorder.
clickonthesmallarrowpointingtotheright TheQuickdialpadopens.Ifyoudoubleclick onacontactperson,youwillstartcallinghim.
HavealookatthisparagraphtofindouthowtoaddcontactpersonstotheQuickdialpad.
3.2.2Selectingaphoneline
Youcanmakeuseof6phonelinesforbothincomingandoutgoingconversations. YoucaneasilyswitchfromlinesbyleftclickingontheLinebuttonyouwanttouseforthephone
call.
TheselectedlinebydefaultisLine1anditscolourisgreen.Whenyouselectanyotheridleline(e.ganyblueline)itbecomesselectedandgreen.
Alineinamiddleofanestablishedconversationiscolouredinyellow.Ifyouselectit,itscolourchangestogreen.
A line, receiving an incoming callbecomes pink in colour. Note that an incoming call is alsonotifiedwithanInfoPad,andanoptionalpopupwindow.
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ChecktheCalleventsoptionstolearnhowtoreceiveapopupwindowforincomingcalls.
3.5Hold
Whenanincomingoroutgoingcallbecomesaccepted,theHoldbuttonwillbecomeenabled.
YoucanconfigureAsterisksothatthecallerwhoisputonholdlistenstomusicwhilewaitingonthephone.
3.6Transferringcalls
3.6.1Transfer
1. Whenanincomingoroutgoingcallbecomesaccepted,theTransferbuttonwillbecomeenabled.Totransferacall(nomatterincomingoroutgoing),clickontheTransferbutton.
2. TheTransfer popupwindowwillappear.
2.UsetheNumberfieldtoenterthenumbertowhichyouwouldliketotransferthecall.
3.6.2Attendedtransfer
TomakeanAttendedtransferwithIDEFISK:
1. Change theAsterisk configuration file features.conf to thedesiredDTMF sequence thatwillbeusedforAttendedtransfer.
2. Find in theconfiguration file the lineshownbelow, touncommentandset them to thedesiredvalues.
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Blindtransferwillbesettobeexecutedafteryoupress# inacall. Attendedtransferwillbeexecutedonpressing*. Tousethe#sequenceforattendedtransferadifferentsequenceshouldbesetforblindtransfer
sequence.
Example:features.conf
[featuremap]
blindxfer=>#;Blindtransfer
atxfer=>*;Attendedtransfer
TotransfercallsusingDTMFsequencesthet andToptionsshouldbesetintotheDial()application
parameters in extensions.conf. This allows the called and the caller party to transfer the callby
sendingtheDTMFsequencedefinedinfeatures.conf.
Example:extensions.conf
exten=>555010203,1,Dial(IAX2/someuser,t,)
Tomakeanattendedtransferenterthesequencedefinedintheatxferfield.Tofinishsuccessfullythe
attendedtransferthetransferringsideshouldhangup.
3.7Missedcalls
Ifyouhaveamissedcall,theHistorybuttonwillbeflashingred.Ifyoumovethemouseoverthebutton,thenumberofmissedcallswillbeshown.
ToseemoredetailsaboutthemissedcallintheHistory,clickontheHistorybutton.
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3.8Conference&Voicemail
Conference and Voice mail are options for IDEFISK BIZ. These functions are not available with
IDEFISKFREE.Therefore,
both
buttons
are
disabled:
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4.Addressbook
4.1Accessingtheaddressbook
OpenyourAddressbookbyclickingontheAddressbookbutton.
4.2Contactinformation
Youcanenterusefulinformationabouteachcontactperson in7different fields:Lastname,Firstname,Phone,Mailbox,Department,InfoandDialaccount.
ProvideinfoforatleastFirstnameandPhone.Theother5fieldscanbeleftemptyifyouwantto.
Tosavetime,itisbesttoaddthepersonsyoucallmostoftentotheQuickdialpad.YoucandothisbytickingtheQuickdialcheckboxwhenyouaddanewentrytoyourAddressbook.
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4.3Addinganddeletingentries
4.3.1Newentry
1.
ClickontheNew
button.2. Enter information in theNewentrywindow forat least following fields:*Firstnameand*Phoneextension.Theotherfieldsareaddedforyourconvenienceandarenonmandatory.
3. Savetheentrybyclickingontheenabledbutton OK.
4.3.2Deletingentries
1. ClickontheentryyouwanttodeletefromyourAddressbook.
2. ClickontheDeletebutton.
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4.4Editingentries
1. Clickontheentryyouwanttochange.2. ClickontheEditbutton.3. Edittheinformationforthisentry.4. StoreyourchangesbyclickingonOK.
4.5Sortingentries
The contact persons canbe sorted on the 8 different fields: Last name, First name, Phone,Mailbox,
Department,Info,DialaccountandQuickdial.
1. Clickonafieldandanarrowwillappearlikeintheexamplebelow:Lastname.2. Clickagainonthearrowtosortthelistinascendingordescendingorder.
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5.Volumecontrol
You can easily control the incoming and outgoingvolume of IDEFISK.Adjust thevolumebymovingthesliderstotheleft(lesssound)ortheright(morevolume).
If you want to disable/enable the incoming/outgoing sound, click on the icon of theSpeaker,respectivelytheMicrophone.Theiconswillturnredwhenthesoundismute.
AlsonotetheAudiolevelindicatorswithinthesliders.Theyindicatetheoutgoingandincomingsoundrespectively.
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6.Log
ToopentheLog,youmusteither:
rightclickonIDEFISKwithyourmouseandchooseShowLogfromthepopupmenu.
pressAlt+Lonyourkeyboard.
TheLogwindowcontainsusefuldetailedinformationaboutthesequenceofevents,andthetimetheytookplace.ThisinformationreferstointernalIDEFISKprocessesaswell,whichmakesitveryuseful
formoreadvancedusers.
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7.History7.1AccessingtheHistory
YoucanopentheHistorybyclickingontheHistorybutton.
When in theHistory windowyou clickon an entryof aMissed call,you can callyour contactpersonby clicking on the enabledDialbutton. You can also scroll up and down to see the
chronologicalsequenceofevents.
YoucanalsochoosetoClearthecontentorClosetheHistorywindow.
ForeachphonecalltheHistorycontainsthefollowinginformation: Dateandtimeofcalling. Statusofthecall.Thisisoneofthefollowing:
missed
unanswered
newvoicemailmessages
incoming
outgoing
Name/Numberofcalled/callingperson. Phonelineusedforthecall.
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7.2Callinformation
Everytimeyoudialorreceiveacall,anInfopadpopsontopoftheIDEFISKwindow.
TheInfopadisshowinginformationabout:
ThecallerIDofthecallerparty Thecodecthecallerisusing Thetypeofprotocolusedforthecall Theaccountthatreceivesthecall Thestatethecurrentlineisin.Thiscouldbeoneofthefollowing:
Upwhenyouortheotherssidepicksupthecall Downwhenyouortheothersidehangsupthecall Ringingwhenyouortheothersideisstillringing WaitforAnswerwhenyouhavedialledandwaitfortheothersidetorespond Activethelineisinactivestatewhenearlymediaisdetected Diallingwhenyouareinastateofdiallingbeforebeingconnected ResolvingPortthelineisinastateofresolving1theportforSTUN
CalldurationthetimeelapsedsincetheInfopadappears
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8.Options
8.1Accessingtheoptions
8.1.1Optionsmenu
YoucanaccesstheOptionsMenuofIDEFISKinthreeways:
rightclickontheIDEFISKiconinyoursystemtrayoronthephoneitselfandthefollowingpopupmenuappears
pressAlt+Oonyourkeyborad clickontheoptionsbutton
Inallcasesthefollowingscreenwillpopup:
ClickontheoptionintheOptionTreeyouwanttochangethesettingsfor.
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8.2SIPaccounts
8.2.1AddanewSIPaccount:EnteranaccountnameandpresstheOKbutton.
Each new account is added under the SIP accounts options in theOptionsTree.To delete an
existingSIPaccount,clickontheaccountnameinOptionsTreeandpressDelonyourkeyboard.
Aconfirmationpopupwillappear:
Afterenteringanaccountname,presstheOKbutton.NowyoucanaccesstheSIPaccountoptions.
TheSIPaccountoptionslookasfollows:
Domain
Enterthehostname,specifiedbyyourVoIPserviceprovider.
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Username
Enter theusernamegiventoyouforregistration/authorization.
Password
Enterthepasswordgiventoyouforregistration/authorization.
CallerIDName
EnteryourCallerIDname.Thecalleeside,ifcapable,willbeseeingthisCallerIDnamewhenever
youcall.
DonotforgettoapplyallchangesbyclickingontheApplybutton.
PleasemindthatalladdedSIPaccountsarelistedintheSIP
accounts
overviewtable.Asclearly
visiblefromthepicturebelow,itdisplaystheAccountname,UsernameandDomain,aswellaswhether
thechosenaccountisRegistered(True)ornot(False).TheSIPaccountsoverviewisaccessibleby
clickingonSIPaccountsintheOptionsTree.Notethatallfields(exceptforRegistered)couldbe
sortedalphabeticallyorcounteralphabetically.TheRegisteredaccountsmaybesortedbyTrueor
False.
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8.2.2SIPAdvancedaccountoptions
Youcanenable/disabletheAdvancedaccountoptionsbyticking/untickingtheAdvancedoptions
checkboxatthebottomoftheOptionswindow.
Useoutboundproxy
Thisoptionisforoutgoingcallsthroughaproxyserver.EnterthehostnameortheIPaddressofthe
desiredoutboundproxyinthefieldbelow.
Voicemailextension
Entertheextensionatwhichyouwouldcheckyourvoicemailmessages.
Registeronstartup
ThisoptionisforautomaticallyregisteringthecurrentaccounteachtimeIDEFISKstartsup.
Dontplayringbacktones
Tickthischeckboxtomuteall ringbacktones.
Customcodecs
Youcanchoosetosavethecustomisedselectionandorderofcodecsforthisaccount.TheAudio
codecsforthechosenaccountarehandledquitelikeinthegeneralAudiocodecs.
Thedropdownmenuatthebottomrevealsthefollowingoptions:
UsedefaultSTUN
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ChoosetheSTUNserver,setintheProtocoloptions.TosetthedefaultSTUNserver,gototheSTUN
optionsintheAdvancedProtocoloptions.
UseCustomSTUN
ChooseacustomSTUNserver.TheSTUNoptions
forthechosenaccountarehandledquitelikeinthe
generalSTUNoptions.
DontuseSTUN
ThisoptionisforthecaseinwhichyoudonotneedaSTUNserverforthisaccount.
DonotforgettoapplyallchangesbyclickingontheApplybutton.Afterapplyingthechanges,the
AudiocodecsoptionsandtheSTUNoptionsforthecurrentaccountappearunderneathitsnamein
theOptions
Tree.
8.3IAXaccounts
8.3.1AddanewIAXaccount
EnteranaccountnameandpresstheOKbutton.
Each new account is added under the SIP accounts options in theOptions Tree.To delete an
existingSIPaccount,clickontheaccountnameinOptionsTreeandpressDelonyourkeyboard.
Aconfirmationpopupwillappear:
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Afterenteringanaccountname,presstheOKbutton.NowyoucanaccesstheIAX
account
options.
TheIAXaccountoptionslookasfollows:
ServerHostname/IP
Enter theIPaddressofyourVoIPPBXortheIPaddressgiventoyoubyyourVoIPServiceProvider.
Username
Entertheusernamegiventoyouforregistration/authorization.
Password
Enterthepasswordgiventoyouforregistration/authorization.
CallerIDName
EnteryourCallerIDname.Thecalleeside,ifcapable,willbeseeingthisCallerIDnamewhenever
youcall.
Caller
ID
Number
EnteryourCallerIDnumber.Thecalleeside,ifcapable,willbeseeingthisCallerIDnumber
wheneveryoucall.
DonotforgettoapplyallchangesbyclickingontheApplybutton.
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PleasemindthatalladdedIAXaccountsarelistedintheIAXaccountsoverviewtable.Asclearlyvisiblefromthepicturebelow,itdisplaystheAccountname,UsernameandHost,aswellaswhetherthe
chosenaccountisRegistered(True)ornot(False).TheSIPaccountsoverviewisaccessiblebyclicking
onSIPaccountsintheOptionsTree.Notethatallfields(exceptforRegistered)couldbesorted
alphabeticallyorcounteralphabetically.TheRegisteredaccountsmaybesortedbyTrueorFalse.
8.3.2IAXAdvancedaccountoptionsYoucanenable/disabletheAdvancedaccountoptionsbyticking/untickingtheAdvancedoptionscheckboxatthebottomoftheOptionswindow.
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Context
ContextsplayanorganizationalrolewithinanAsteriskdialplanandalsodefinescope.Youcanview
contextsasawaytokeepdifferentpartsofthedialplanseparate.Thiscomeshandyforproviding
differentreceptiondestinationsfordifferentcompaniesthatsharethesameAsteriskserver.Anycall
thatAsteriskhandleswillbegininacertaincontext.Theinstructionsdefinedinthiscontextwill
determinewhatthingsmayhappentothecall.Withthisoptionyoucanchangethecontextatwhich
yourIAXaccountisworking.
Voicemailextension
Entertheextensionatwhichyouwouldliketocheckfornewvoicemailmessages.
Registeron
startup
ThisoptionisforautomaticallyregisteringthecurrentaccounteachtimeIDEFISKstartsup.
Dontplayringbacktones
Tickthischeckboxtomuteall ringbacktones.
Customcodecs:Youcanchoosetosavethecustomisedselectionandorderofcodecsforthisaccount.
TheAudiocodecsforthechosenaccountarehandledquitelikeinthegeneralAudiocodecs.
DonotforgettoapplyallchangesbyclickingontheApplybutton.Afterapplyingthechanges,the
AudiocodecsoptionsthecurrentaccountappearunderneathitsnameintheOptionsTree.
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Port
YoucanchangethedefaultportthatRTPisusing. Theportnumbercouldrangefrom8000(default)
to8100.
Mediaaddress
TheMediaaddressisnegotiatedbytheSIPinorderfortheRTPtofollowthecorrectaddress.The
defaultMediaaddressistheexternalIPofyournetwork.
OnstartupIDEFISKtriestoselectexternalIP.IncasenoexternalIPispresent,IDEFISKselectsthe
internalIP.
DonotforgettoapplyallchangesbyclickingontheApplybutton.
8.4.3.1AdvancedRTPoptions
Youcanenable/disabletheAdvancedRTPoptionsbyticking/untickingtheAdvancedoptionscheckboxatthebottomoftheOptionswindow.
Sessionname
EnteraSessionnameforalltheRTPsessions.
Username
EnteryourpreferableUsername.
URL
EnteryourURL.
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Email
EnteryourEmailaddress.
8.4.4STUNOptions
EnableSTUN
TickthischeckboxifyouhaveaSTUNserver.
ServerHostname/IP
EntertheIPaddressofyourSTUNserverortheIPaddressgiventoyoubyyourVoIP Service
Provider.
Port
YoucanchangethedefaultportthatSTUNisusing.ThedefaultportforSTUNis3478asshownin
theexampleabove.
8.4.4.1AdvancedSTUNoptions
Youcanenable/disabletheAdvancedRTPoptionsbyticking/untickingtheAdvancedoptionscheckboxatthebottomoftheOptionswindow.
Refreshperiod
Youcanchangetherefreshperiod(inseconds)fortheSTUNserver.Theinitiallysetvalueis30
secondsasintheexampleabove.
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8.5Audiooptions
8.5.1General
YoucanadjusttheGeneralaudiooptions.AlwaysconfirmyoursettingsbyclickingApply.
Customringtonefile
Youcanbrowsetoapreferredringtoneorenterthefilepath.Aringtonefilemustbean8kHz16bit
Monowavefile(.wav).AvailableinIDEFISKBIZonly.
Muteearlymedia(outgoingcalls)
Youcanchoosetoenable/disablehearingringtonewhenyoudialacall. Alsoblocksearlymedia.
AvailableinIDEFISKBIZonly.
Ringwhentalking(incomingcalls)
Youcanchoosetoenable/disabletheringtone,whileinamiddleofaconversation.Theoptionis
availableinIDEFISKBIZonlyandisenabledinIDEFISKFREE.
Micboost
Toturnupthevolumeofyourmicrophone,tickthisoption.Pleasemindthatthismightnegatively
affectsoundquality.
RingthroughPCspeaker
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TickthisoptionifyouwanttouseabeepfromyourPCspeaker.Pleasemindthatthisdoesnotmute
theringingthroughyourheadphonesorspeakers.AvailableinIDEFISKBIZonly.
8.5.2.Audiodevices
Selectinput/output/ringingdevice
Youcanselectyouraudioinput/output/ringingdevice(headphones) fromeachcorresponding
dropdownmenu.Pleasemindthatthedriversforthesedevicesmustbeproperlyinstalledand
recognizedbyWindows.
Echocancellation
Tickthisoptionincaseofanechotailtothespeech.
8.5.3.Audiocodecs
TheCodecoptionslookasfollows:
Youcanchooseamongthefollowingcodecs:
- GSM- Rawlaw(G.711)- RawALawdata(G.711)
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- Speex Audio- iLBC
Thesearethedefaultsettingsfortheaudiocodecs.Theywillbeusedbyallaccountsunlessthe
customcodecsperaccountareused.
IfyouwanttouseanyoftheAvailablecodecs
youhavetoselectitandthenpresstherightdirection
arrow.
IfyouwanttousestopusinganyoftheSelectedcodecsyouhavetoselectitandthenpresstheleft
directionarrow.
ArrangethecodecprioritybydraggingthebluenumbersoftheSelectedcodecsupanddown.The
codecwiththelowestnumberhasthehighestpriority.
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8.6Generaloptions
8.6.1General
ThewindowoftheGeneraloptionslookasfollows:
Startminimized
TickthisoptioninorderforIDEFISKtostartupminimisedinyoursystemtray.
StartwithWindows
TickthisoptioninorderforIDEFISKtoautomaticallystartupwhenopeningWindows.
8.6.2Callevents
TheCalleventsoptionslookasfollows:
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Recordpath
Hereyoucanchoosethedirectoryinwhichyouwouldlikethecallstobesaved.Thecallsaresaved
throughtheRecordcallsoptionin16bit8kHzwavefiles(.wav).Pleasemindthatyouneedfreedisk
spaceinorderforIDEFISKtorecordallyourcalls.
Recordcalls
TorecordallthephonecallsmadewithIDEFISK,tickthecheckboxforthisoption.
Automaticpopuponincomingcall
ChoosethisoptionifyouwantIDEFISKtopopupwhenthereisanincomingcall.
Popupmenuonincomingcall
Whenthisoptionischecked,thefollowingpopupwindowappearseverytimeyouhaveanincomingcall:
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8.7About
OnthescreenAboutyoucanfindmoreinformationabouttheversionofIDEFISKinstalledonyour
computer.Toaccessit,rightclickonIDEFISKandchooseheAboutoptionatthebottom.
8.8UpgradingtoIDEFISKBIZ
IfyouchoosetoswitchtoIDEFISKBIZ,simplyrightclickonIDEFISKforthepopuptoappearand
chooseUpgradingtoIDEFISKBIZ.