IDC Outsourcing Forum Midwest€¦ · IDC Outsourcing Forum Midwest Reinventing Your Business...

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SEPTEMBER 11-12, 2006 PARK HYATT CHICAGO ON WATER TOWER SQUARE CHICAGO, IL AOL Barry-Wehmiller Capgemini DSSI LLC Energy Insights EquaTerra Learn from experts and your peers from these organizations: IDC Outsourcing Forum Midwest Reinventing Your Business Through BPO and ITO www.idc.com/www.outsourcing06 > Opportunity to engage with an elite senior-level community in an intimate and focused peer-to-peer learning environment > Access to groundbreaking research on BPO > Agenda featuring sessions specifically for Manufacturing and Utilities executives > Ability to learn directly from colleagues, faced with similar challenges, through Facilitated Roundtable Discussions and end-user case studies featuring their successes and lessons learned > Private one-to-one feedback opportunity with an expert analyst at the event, providing insight and essential guidance into your current outsourcing strategy Conference Highlights: Goodyear Hewett-Packard Hydro One IBM IDC Lucent Manufacturing Insights Milbank, Tweed Morgan, Lewis & Bockius LLP neoIT Procter & Gamble The Williams Companies Unisys Xerox www.idc.com/outsourcingmidwest06 Special Focus on Outsourcing within Manufacturing and Utilities

Transcript of IDC Outsourcing Forum Midwest€¦ · IDC Outsourcing Forum Midwest Reinventing Your Business...

Page 1: IDC Outsourcing Forum Midwest€¦ · IDC Outsourcing Forum Midwest Reinventing Your Business Through BPO and ITO ... course of this BPO journey. And the journey doesn't need to end

SEPTEMBER 11-12, 2006 PARK HYATT CHICAGO

ON WATER TOWER SQUARECHICAGO, IL

AOLBarry-WehmillerCapgeminiDSSI LLCEnergy InsightsEquaTerra

Learn from experts and your peers from these organizations:

IDC Outsourcing Forum MidwestReinventing Your Business Through BPO and ITO

www.idc.com/www.outsourcing06

> Opportunity to engage with an elite senior-level community in an intimate and focused peer-to-peer learning environment

> Access to groundbreaking research on BPO

> Agenda featuring sessions specifically for Manufacturing and Utilities executives

> Ability to learn directly from colleagues, faced with similar challenges, through Facilitated Roundtable Discussions and end-user case studies featuring their successes and lessons learned

> Private one-to-one feedback opportunity with an expert analyst at the event, providing insight and essential guidance into your current outsourcing strategy

Conference Highlights:

GoodyearHewett-PackardHydro OneIBMIDCLucentManufacturing Insights

Milbank, TweedMorgan, Lewis & Bockius LLPneoITProcter & GambleThe Williams CompaniesUnisysXerox

www.idc.com/outsourcingmidwest06

Special Focus

on Outsourcing

within

Manufacturing

and Utilities

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With more than 900 executives joining IDC since the inception of our Outsourcing Forums in 2004, we are pleased to

unveil the inaugural IDC Outsourcing Forum Midwest. This two-day interactive Forum brings together senior executives

charged with critical corporate shared services decisions and provides insight into the potential that outsourcing can deliver

not only to the bottom line, but in gaining market share and competitive advantage. Designed for business executives

across all functional areas, the agenda explores how BPO and ITO can be used to reduce costs, improve efficiencies, and

boost profitability. The forum features general sessions that address overall strategic issues, the different functional areas

of BPO including F&A, HR, Procurement, and Customer Care, and also features two dedicated breakout tracks focused on

the unique issues facing Manufacturing and Utilities companies.

IDC Outsourcing Forum MidwestReinventing Your Business Through BPO and ITO

Who Should Attend?CPO's, CFO's, COO's, CEO's, and CIO's and Vice Presidents and Directors of:

> Supply Chain

> Operations

> Finance (including A/P, A/R, payroll, 401(k) administration, cash management)

> Procurement and Purchasing

> IT

> Human Resources, Recruiting, Compensation & Benefits, and Training & Development

> Customer Care and CRM

> Services Sourcing Management and Contract Management Executives

one to oneSPECIAL EVENT FEATUREONE-TO-ONE ANALYST MEETINGSAttendees have the opportunity to sign up for complimentary one-to-one meetings withselect analysts at event registration. This will enable you to gain strategic advice on yourcompany’s outsourcing initiatives from a senior IDC analyst. Available analysts include:

Brian Bingham, Program Director, CRM and Customer Care BPO Research, IDC

Karen Blackmore, Program Director, Energy Retail Strategies, Energy Insights

Bob Ferrari, Program Director, Supply Chain Strategies, Manufacturing Insights

Steve Loynd, Senior Analyst, CRM and Customer Care BPO Research, IDC

Lisa Rowan, Program Manager, HR Management and Staffing Services, IDC

Bob Welch, Group Vice President and General Manager, Worldwide Services

Research, IDC

Special Focus

on Outsourcing

within

Manufacturing

and Utilities

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Register online www.idc.com/outsourcingmidwest06

MONDAY, SEPTEMBER 11, 2006

7:30 am – 8:30 amRegistration, Continental Breakfast, and Tabletop Exhibit Viewing

8:30 am – 8:45 amWelcome and Introduction Bob Welch, Group Vice President and General Manager,Worldwide Services Research, IDC

8:45 am – 9:30 amReinventing Your Business Through BPO: The Evolutionof BPO Deal ActivityBrian Bingham, Program Director, CRM and Customer Care BPO Research, IDC

The BPO market has steadily expanded over the years, withobserved deal activity at its most vibrant levels today. This sessiontraces the evolution of BPO deal activity, by analyzing the dealsthat have been signed between the 2004-2006 timeframe. Detailis provided on the types of deals being signed, the key adoptiontrends and drivers, key categories of industries and organizationsat the forefront of adoption, and the evolving composition andcharacteristics of the deals signed. We will examine the impact ofvarious vendors, industries, and customers, on the scope andnature of BPO activity today, and demonstrate how companies areusing BPO to reinvent themselves in the marketplace. We will alsoexplore how organizations are mapping strategic goals to BPOdecision and deal-making. Special attention is given tounderstanding the nature of outsourcing by companies within theManufacturing and Utilities industries.

9:30 am – 10:15 amOutsourcing the Back Office: The Path TowardSustainable BenefitsMark LaNeve, CFO, Capgemini Americas Outsourcing

The most efficient way to remain competitive in business today isto leverage the power of outsourcing as a shortcut to success. Itallows companies to refocus resources, introduces innovation and

promotes growth. Executives clearly understand they must takeadvantage of all that outsourcing offers -- or risk losing thegame to competitors who do. Because a growing number ofexecutives view outsourcing as a competitive imperative, it mustbe considered as companies develop corporate strategies. Everycompany may not choose to outsource, but that must be aconscious decision made with the understanding that yourcompetitors likely will pursue competitive advantages thatoutsourcing offers.

10:15 am – 10:45 amNetworking Break, Tabletop Exhibit Viewing, and One-to-One Analyst Meetings

10:45 am – 11:30 amBPO at Williams: Enabling On-going BusinessImprovements and Transformational Change Marcia M. MacLeod, Vice President, Business ProcessOutsourcing, The Williams Companies

Karen Caldwell, Director for Energy & Utilities Industry, Global Technology Services Americas, IBM

As part of The Williams Companies’ 2003 “Framing theFuture” business initiative to restructure support functions tofit a smaller, nimbler company, Williams turned to BusinessProcess Outsourcing (BPO) to realign costs, increase focus oncreating value, and help the enterprise continue to adapt asbusiness conditions changed. In 2004, it partnered with IBMto outsource accounting, finance and human resourcesprocesses, as well as, key aspects of information technology,including enterprise-wide infrastructure and applicationdevelopment. This session will focus on the lessons learnedduring the outsourcing decision process, hammering out theagreement, and the first two years of the relationship.Williams' experience has demonstrated that while theoutsourcing journey may have its highs and lows, a BPOrelationship which is adaptive and flexible to businessrequirements results in on-going business improvements andcan enable broad-scale transformation throughout theenterprise.

)

on

act

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11:30 am – 12:15 pmThe Journey of a Successful BPO PartnershipJerry Schaefer, BPO Director of Finance and Admin ServiceLine, Hewlett-Packard Company

Steve Hosley, VP Assistant Controller, Shared Services Group,AOL

From the first vendor-client meeting through to a steady-stateoutsourced relationship, there are countless activities andevents and communications that help to build a healthy BPOpartnership. Whether it is during vendor selection, contracting,transition or managing steady-state operations, there arenumerous lessons to be learned across this outsourcing journey.This discussion will address how both AOL (client) andHewlett-Packard (vendor) developed a partnership over thecourse of this BPO journey. And the journey doesn't need toend at steady-state, they will both discuss methods foreffectively growing that partnership beyond the initiallycontracted services.

12:15 pm – 1:30 pmLUNCH, ONE-TO-ONE ANALYST MEETINGS, ANDFACILITATED ROUNDTABLE DISCUSSIONSFacilitated Roundtable Discussions cover key topics in aninteractive format moderated by an industry expert. Topicsconfirmed-to-date include:

Transforming Indirect Purchasing for CompetitiveAdvantage Leader: Scott Camera, VP of Business Development, DSSI LLC

Building a Business Case for BPO Customer CareLeader: Karen Blackmore, Program Director, Energy RetailStrategies, Energy Insights

Outsourcing Logistics and TransportationLeader: Bob Ferari, Program Director, Supply Chain Strategies,Manufacturing Insights

Strategies for Enhancing Information Security inBusiness Process OutsourcingLeader: Dave Drabb, Principal of Information Content SecurityServices, Xerox Global Services

1:30 pm – 2:15 pmSPECIAL INTEREST GROUP CONCURRENT SESSIONS

TRACK 1: MANUFACTURINGUsing Offshore BPO as a Tool for AchievingCompetitive AdvantageVasant Bennett, President, Engineering & IT Services Division,Barry-Wehmiller Companies, Inc.

Employing an offshore model allows for business processimprovements and quick turnaround of cost-efficient productsand services, enabling organizations to be more responsive tocustomer needs. Having been tasked with reducing costs by40% within a few years – yet keeping manufacturing withinthe U.S., PCMC, a division of Barry-Wehmiller off-shored theirengineering and IT services as a strategic business tool forreducing costs and ultimately achieving competitive advantage.In this session, we will explore Barry-Wehmiller's three prongstrategy to learn how PCMC utilized the offshore model andother flexible resources to reduce costs and respond moreeffectively to market pressures created by inevitablefluctuations in the capital equipment business.

TRACK 2: UTILITIESMeeting Regulatory and Legislative Requirements in Utilities BPOEfficient, effective management, and governance ofoutsourced operations is the shortest route to achieving thecarefully documented benefits within your BPO contract. Evenfor the most seasoned professional, it's easy to get lost in theconfusing patchwork of overlapping legislative and regulatoryrequirements – especially given the added complexities facingthe Energy & Utilities industries. In this session, we will explorehow to meet new regulatory and legislative requirements, aswell as learn how to level-set a healthy balance betweenpractical, tactical, strategic management, and passing aregulatory review with ease.

IDC Outsourcing Forum MidwestReinventing Your Business Through BPO and ITO

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2:30 pm – 3:15 pmSPECIAL INTEREST GROUP CONCURRENT SESSIONS

TRACK 1: MANUFACTURINGDriving Realized Savings and Supply ChainTransformation through Procurement OutsourcingQuentin Tse, Managing Director, Indirect Strategic Sourcing,Lucent Technologies

Lucent Technologies has relied on Outsourcing to drive changeacross several business processes, ranging from manufacturing,logistics, distribution and IT. In 2001, Lucent Technologiesstarted on its journey with procurement outsourcing toincrease realized savings, accelerate supply chaintransformation, offer a better career path to its procurementteam and access best-in-class processes. Now in the sixth yearof its journey, which has seen momentous business changewithin Lucent and its provider, Lucent will share its insights onthe strategic and flexible partnering approach and lessonslearned that are essential to BPO success. Lucent will also shareinsights on why the procurement process is unique andrequires specialized handling by the client and provider.

TRACK 2: UTILITIESHow Utilities Are Re-Inventing Themselves Through BPO: A Case Study for SuccessCliff Justice, Client Executive, EquaTerra, Inc.

The utility industry faces a number of near term pervasive issuesand challenging economic conditions including: Increased fuelcosts for natural gas, coal and transportation; Increased laborcosts, especially in the areas of pensions and benefits; Aging assetsand environmental needs requiring increased capital investments;Expected low single-digit top line growth in core businesses; and amaturing workforce creating greater demands on knowledgeretention and hiring. In response to these changing marketconditions, 8 of the top 12 Utilities in the U.S. have initiated newprojects to assess BPO or ITO and 5 have launched new BPO orITO sourcing initiatives. EquaTerra, together with a leading utilitywill share how outsourcing fits into a successful “Back to Basics”strategy. Using a real-life case study, we will explore: currentindustry trends and drivers for outsourcing; the current state ofthe BPO and ITO markets; and innovative approaches to assessingand executing sourcing strategies.

3:15 pm – 3:45 pmNetworking Break, Tabletop Exhibit Viewing, and One-to-One Analyst Meetings

3:45 pm – 4:45 pmPanel Discussion: Firsthand Perspectives FromOutsourcing AdoptersKaren Blackmore, Program Director, Energy Retail Strategies,Energy Insights

Bob Ferari, Program Director, Supply Chain Strategies,Manufacturing Insights

Ted Augustine, Logistics and Product Supply, Goodyear

Jeffrey Smith, Manager, Project Management and ControlOffice, Hydro One Networks, Inc.

Companies are now turning to BPO as a vehicle and strategictool for change, and a means to transform their businessthrough improved product development, new sources ofrevenue generation, and increased performance. This sessionwill bring you face-to-face with early and current adopters ofoutsourcing to explore their firsthand perspectives aroundadoption from evaluation, implementation, and governance.We will learn: how the outsourcing market has matured andthe impact it has on current adopters; strategies for selectingthe right vendor; how to determine what to outsource; toolsfor structuring your contract; best practices for effectivegovernance and change management; and setting metricsaround ROI.

AGENDA Register online www.idc.com/outsourcingmidwest06

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4:45 pm – 5:00 pmDay One Summary and Closing Bob Welch, Group Vice President and General Manager,Worldwide Services Research, IDC

5:00 pm – 6:00 pmNetworking Reception

TUESDAY, SEPTEMBER 12, 20067:30 am – 8:15 amContinental Breakfast and Tabletop Exhibit Viewing

8:15 am - 8:30 amWelcome and Pulse Survey ResultsBob Welch, Group Vice President and General Manager,Worldwide Services Research, IDC

8:30 am – 9:15 amTransformation through Services GlobalizationGary Schneider, Managing Director, neoIT

This session will take a historic look at the evolution of movingfrom global expansion in the 1990's to turn-of-the centuryoffshoring, toward the current (and expected future) state ofservices globalization. We will explore the initial foreign low-costlabor motivation to the current best practice focus onprocess/reengineering improvements along with faster speed tomarket. Also considered are enterprises now employing a globalportfolio integration strategy, which in many cases will look pastIndia to locations including: Asia Pacific, Central and Eastern

Europe, and Latin America and Mexico – those that are evolvingas desired locations with highly skilled labor pools and some asdesired nearshore options for US companies. Using these reallife examples and best practices, we will evaluate the differentvalue propositions — strategic, business, and logistical — inselecting an offshore versus a global sourcing strategy todetermine the most viable option for your business.

9:15 am – 10:00 amMoving From Customer Care to Integrated Customer ManagementThis session explores new technologies that will help youbecome proactively relevant to your customers’ needs. We willprovide a working understanding of how to use existingcustomer data to predict which customers will defect monthsbefore they do so, and how these same techniques can be usedto predict who is ripe for growth and cross sell. Additionally, wewill discuss how to move beyond simple age, income andgeographic segmentation approaches and determine theattitudes and psychographics of EACH of your customers sothat you can deliver “1 to 1” messages, products and services.

10:00 am – 10:30 amNetworking Break, Tabletop Exhibit Viewing, and One-to-One Analyst Meetings

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10:30 am – 11:15 amBest Legal Practices for Getting Outsourcing Contracts RightBarbara M. Melby, Partner, Morgan Lewis Global Outsourcing

Stephen D. Nordahl, Strategic Sourcing & Technology Group,Milbank Tweed Hadley and McCloy

This session provides an overview of best legal and businesspractices for those involved in strategic relationships orconsidering implementing outsourcing programs from thecustomer perspective. Using first-hand experiences we willexplore best practices for structuring outsourcing relationships,including the key components of the outsourcing agreementand their interrelationships; the structured processes that helpensure favorable negotiation outcomes; executable exitstrategies; and common pitfalls to avoid. In addition, severalconsiderations for outsourcing relationships in themanufacturing and energy industries will be highlighted. Youwill leave this session better prepared to understand the processfor selection, negotiation, documentation, and changemanagement of an outsourcing relationship with a servicesprovider.

11:15 am – 12:00 pmAchieving Business Value Through Effective GovernanceWilliam Metz, Global Business Services & IT External BusinessDevelopment Manager, Procter & Gamble

After you've decided what to outsource, and have carefullyselected your strategic partner(s), you need to manage therelationship over the life of the contract. Implementation of acomprehensive governance model is essential to the successfulmanagement of relationships with one or more strategicsuppliers. Procter & Gamble (P&G) has engaged in extensiveoutsourcing initiatives including BPO, ITO, and FacilitiesOutsourcing. Drawing on their first hand experiences, we willexplore the key governance processes P&G uses to manage its

relationships with strategic suppliers. Key topics coveredinclude: service request processes, performance management,project management, and the role of a shared servicesorganization in an outsourced environment.

12:00 pmForum Conclusions and Closing RemarksBob Welch, Group Vice President and General Manager,Worldwide Services Research, IDC

AGENDA Register online www.idc.com/outsourcingmidwest06

Organized, relevant, and focused. I reallyenjoyed the speakers.

- Sandy Sutton, Chief Procurement Officer, State of Arizona

I thought that the IDC outsourcing conferencein California was superb and I learned a greatdeal there, and even more here (New York).

- Howard Belknap, Director, Morgan Lewis

hearWHAT PAST ATTENDEES HAD TO SAY

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IDC Outsourcing Forum MidwestReinventing Your Business Through BPO and ITO

Registration InformationEarly-Bird Registration Rate:

Sign up by July 26th and save $400!$495

Standard Registration Rate: $895

Group Discount

A $100 discount per person is available for groups of threeor more people from the same company. To be eligible forthe group discount, registrations must be submitted togetherand paid in full at time of registration. Questions? Call 800-605-5849.

Two Easy Ways to Register

1. Online:Visit www.idc.com/outsourcingmidwest06

2. By phone:Call 800-605-5849 or 978-597-0133.

Payment

Registrations must be accompanied by full payment. Youmay pay by credit card (American Express, Visa, orMasterCard) or check, payable to IDC US ConferenceGroup.

What Your Registration Includes• Admission to sessions• Continental breakfast, lunch, and coffee breaks • Access to presentations online*

* Printed proceedings will not be available at the conference. One weekbefore the Forum, the presentations submitted to IDC will be available toattendees via www.idc.com.

- IDC reserves the right to alter this program without notification.

VenuePark Hyatt Chicago, On Water Tower Square800 North Michigan AvenueChicago, IL 60611 USAReservations: 800-778-7477 or 312-335-1234

Hotel Reservations

For your convenience we have reserved a limited number ofhotel rooms at the Park Hyatt Chicago, On Water TowerSquare. A special rate of $355 will be offered until August10, 2006. To receive this rate, please identify yourself as anattendee of the IDC Outsourcing Forum.

Payment

Registrations must be accompanied by full payment. Youmay pay by credit card (American Express, Visa, orMasterCard) or check, payable to IDC US ConferenceGroup.

Cancellation Policy

Substitutions may be made any time by faxing a writtenrequest to 978-597-2395. Cancellations communicated toIDC by August 28, 2006, are subject to a $150 processingfee. Registrants who either cancel after August 28, 2006, ordo not attend the conference are liable for the fullregistration fee.

Special Needs

IDC fully supports the Americans with Disabilities Act. If yourequire special assistance of any kind, please call us at 800-605-5849 or 978-597-0133.

Sponsorship Opportunities Available

Contact Jess Black at 508-988-7995 or [email protected] formore information.

SEPTEMBER 11-12, 2006 • PARK HYATT ON WATER TOWER SQUARE • CHICAGO, IL

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Register online www.idc.com/outsourcingmidwest06

ABOUT OUR DIAMOND SPONSOR

CAPGEMINICapgemini, one of the world's foremost providersof Consulting, Technology and Outsourcingservices, has a unique way of working with itsclients, which it calls the Collaborative BusinessExperience. Through commitment to mutualsuccess and the achievement of tangible value,Capgemini helps businesses implement growthstrategies, leverage technology, and thrivethrough the power of collaboration. Capgeminiemploys approximately 61,000 people worldwideand reported 2005 global revenues of 6,954million euros. More information about individualservice lines, offices and research is available atwww.capgemini.com.

ABOUT IDCIDC is the premier global market intelligence andadvisory firm in the information technology andtelecommunications industries. We analyze andpredict technology trends so that our clients canmake strategic, fact-based decisions on ITbusiness strategy. IDC Forums are designed toprovide the latest news, research, andbenchmarking case studies on relevant andhighly-focused topics, offering enterprise decisionmakers insight into how they can strategically usetechnology to gain competitive advantage. Casestudy presentations are featured at eachconference providing the highest quality programcontent. IDC Forums offer important opportunitiesfor attendees to network with peers and todiscuss the challenges and solutions faced in thereal-world.

IDC’s Past Outsourcing Forum included attendees from these prestigious companies:

ADP · AG Edwards & Sons Inc · AIG Technologies · Air Products & Chemicals,

Inc. · Alfa Agency/ASIC · Allianz Life Insurance Company · Alpharma ·

American Express · American Standard Co Inc · AnnTaylor Stores Corp · AOL

Time Warner Inc · Arrow Electronics · AT&T Corp · Avnet · AXA Financial Inc ·

AXION · Bank of New York · Bayer Corp · Bilgore Development Co · Blue

Cross and Blue Shield · Bombardier· Boston Scientific Corp · British Telecom ·

Cadbury Schweppes · Canada Revenue Agency · Cendent Corp · Chase

Financial Services · CHB America Bank · Chubb & Son Corp · CIBC World

Markets · CIGNA Corp · Cisco Systems · Citigroup · Cognetics Corp ·

CognitiveArts · Community Capital Bank · CompuCredit Corp · Concentric

Communications · Contentguard · Continental Airlines Inc · Counterpoint ·

Credit Suisse First Boston · CSS Industries · DDB · Demos Tax Consulting ·

Dept of the Treasury IRS · Deutsche Bank · Dow Jones & Co Inc · DuPont ·

Eaton Corp · EI Dupont · Expense Management Solutions · Federal-Mogul

Corp · Fidelity Investment · Fifth Third Bancorp · FirstCarolinaCare · GE

Consumer Finance · General Motors Corp · GMAC · Goldman Sachs ·

Goodrich Corp · Gulf Insurance · H & L Comp Sys · Hartford · HBO · Herman

Miller Inc · Honeywell International Inc · HRH Construction LLC · Hydro One ·

Institutional Investor News · IRS · JP Morgan Chase & Co · Kinetics · L'Oreal

USA · LSG Sky Chefs · Lucent Technologies · M&T Bank · Management

Science Associates Inc · Marsh USA Inc · MDRC · Mellon Human Resources &

Investor Solutions · MetLife Inc · Montague Technology Management ·

National Funding Corp · New York City Housing Authority · New York Racing

Association Inc · New York Stock Exchange Nortel Networks · Nyack Hospital ·

NYC Department of Finance · Office Depot Inc · Praxair Inc · Procter &

Gamble · Provident Bank · Prudential · Reuters · Royal Sovereign International

· Russell Reynolds Associates · Scholastic Inc · Scotia Bank · Shaw Group Inc ·

SIAC · Spiegel Online · Standard & Poor's · Sun Microsystems Inc · Tempest

Asset Management · Time Warner · Times of America · Treasury & Risk Mgmt

· TXU Corp · Unilever · United Online · US Department of Energy · US Govt

Treasury · WellPoint Health Networks Inc · Work and Partners · ZSL Inc.

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5 SPEEN STREET, FRAMINGHAM, MA 01701

Register by

July 26th

and save

$400!

To register online:http://www.idc.com/outsourcingmidwest06

PRESORTSTANDARD

U.S. POSTAGEPAID

Burlington, VTPermit No. 21

IDC Outsourcing Forum MidwestReinventing Your Business Through BPO and ITOSEPTEMBER 11-12, 2006 • PARK HYATT ON WATER TOWER SQUARE • CHICAGO, IL

Media Partners

The Shared Services and

Business Process Outsourcing AssociationSponsor

Platinum Sponsors AssociationPartners

Bronze SponsorsDiamond Sponsor

Gold Sponsor

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