ICT in The JungleZambia

John Honings 05 november 2009

Agenda

Introduction – John Honings IICD (profile – mission) Scope: Africa – Zambia – 3

Projectinterventions First intervention: OPPAZ (okt 2007) Second intervention: DOM HBC (Jul 2008) Third intervention: ZNBTS (Jul 2008)

Lessons learned

Who am I ? John Honings

Projectmanager ConsultantSenior

Married, son and a daughterCreative, Curious, CommittedConductor, Photographer, Painter…

Worked for:j Altran (Gyata Management

Consultancy) Lucent Technology (AT&T) Coopers & Lybrand

(informatieman.) Volmac Toptraining

Why did I end up in the Jungle?

IICD sends Consultants and other ICT resources to Africa for short projectinterventions

Altran is partner of IICD and gives their ICT staff opportunity to get involved in IICD projects

IICD has good concepts and policy how to act in developing countries

My big Curiousity

IICD International Institute for

Communication & Development

IICD

Independent non-profit organisation specialised in ICT for development founded by the Ministry of Foreign Affairs (1996)

Currently involved in Bolivia, Burkina Faso, Ecuador, Ghana, Jamaica, Mali, Tanzania, Uganda and Zambia - - - - : with 130 projects

Focussing on livelihoods (agriculture), education, health, governance and environment

Financially supported by DGIS, DFID, SDC, Cordaid, Hivos and PSO

IICD - Mission

IICD’s mission is to assist developing countries to realise locally owned sustainable development by harnessing (benutten) the potential of information and communication technologies

Compared to others IICD differentiates itself from other organisations

in the field of ICT4D through its holistic approach and business-like attitude towards local partners

IICD - Goals

IICD’s mission is supported by the following goals:

Empowering local organisations and stakeholders to make effective use of ICT on their own terms

Catalysing lessons learned and sharing knowledge on the use of ICT in a development context

IICD - Objectives

AwarenessTo make local partners aware of the possibilities of modern and traditional media to alleviate poverty and to realise sustainable development on their own terms

EmbeddingTo embed ICT as a tool for sustainable development in policies on a national or sector level

Knowledge sharingTo stimulate knowledge and information exchange on ICT and sustainable development on a local and international level

Two projects Two consultants selected

John Honings Zambia OPPAZ

Maarten Schroeders Tanzania Telecenters

First thoughts & Preparation

How will ICT work in Zambia (knowledge, network, equipment, costs)?

Where can I buy a book about Zambia? I like the new experience and will go for I(C)T!

Introduction to IICD and the targeted projects Gather information about target country

(Zambia) Medical protection (hepatitis malaria etc.) Documents / visa / flight schedule….. Conference call with Partners IICD in Zambia

Jumo

Zambia – Where is that country?

Zambia (interventions)

Mongu (DOM HBC) (ZNBTS)

Lusaka (ZNBTS) (OPPAZ - weekend)

First intervention OPPAZ - (Lusaka)

OPPAZ - collecting data for certificationFirst intervention (oct-2007)

Information Analyses

Information Modeling & System Specifications

Website development (Prototyping)

Knowledge sharing (with OPPAZ & Open Source Initiative Zambia)

ICT in the Jungle – Grocerystore ?

What can I do, in just one week?

17

With ICT in Zambia?

ICT in Zambia?

18

Trees Carwash

Interesting people

19

My first intervention in Africa! - LusakaI was impressed by the natural environment, but especially by the people!

20

The office of OPPAZ in Lusaka

Were the action was!

21

OPPAZ inside!

Just another small office

22

The Zambian experience

OPPAZ staff members

23

The activities & results

Info Analysis

Structuring Input forms

Construction Prototype Database Model

24

The OPPAZ experienceDiscussing the design for the OPPAZ solution with local open source developers

25

The OPPAZ experience

Presentation at OPPAZ boardmeeting

26

The OPPAZ experience

Developing new OPPAZ website

27

The OPPAZ experience

Chairman & members OPPAZ board of trustees

28

The OPPAS experience

There are procedures & Training facilities

29

The OPPAZ experience

Internet acces (open air) & Acces (open doors)

In Lusaka there is …….

30

The Zambian experience

Cars & supermarkets

They have …….

31

Conclusion

Teamwork & partnership

There can be results through…….

Second intervention

DOM HBC - (Mongu)

Travel beauty and beasts

ICT in the Jungle – Firewall ?

Diocese Of Mongu - Home Based Care Second intervention (jul-2008)

Information Gathering Analyses

Information Modeling & Functional Design – Patient Information System

Infrastructure Requirements

Knowledge sharing (with DOM HBC & Open Source Initiative Zambia)

ICT in the Jungle – Information Analyst ?

ICT in the Jungle – Facilitymanager ?

ICT in the Jungle – User Interview

Knowledge sharing

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Education

Knowledge sharing

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Losi - English

PartnerDiocese Of Mongu HBC

Working conditions

Sister Letitia

Third intervention ZNBTS -

(Mongu+lusaka)

ZNBTS (Zambian National Blood Transfusion Services)

Third intervention (jul-2008)

Information Gathering Analyses

Information Modeling & Functional Design – Donor Information System

Coaching Projectmanagement – Infrastructure analyses

Knowledge sharing (with ZNBTS & Open Source Initiative Zambia)

Partner : Zambian National BloodTransfusion Services

Working conditions

Dia Kumwenda

Lessons Learned? Me > Both ways <

Partners

Lessons learned

Valuable people, committed at first but there is a need for strong follow-up

Appointments (projectmanagement) Valuable resources accept positions

abroad after being trained Need to understand the way life is

organised in the specific country (influence of “ chiefs ”) etc.

Impact that diseases illness (of familiymembers) have on business

Business – ICT should work as one team Jumo

Teddy Nyambe - Open Source Innitiative (OSI)

"ICTs in Africa present an opportunity for development both in areas of good governance, social and economic development however the challenge is lack of infrastructure and technical skilled human resource to develop and support projects"

For me as usual John, I believe technology is what will make a difference and close the gap between the rich counties and the developing ones!

Teddy L Jumo

Nchimunya Hamakando (OSI) ICT in Africa is developing, though still lagging behind partly due to unavailability of equipment which I think is as a result of high cost of equipment and services. Most people don't earn much yet equipment and tools are more expensive than they are in developed countries. Some schools have modern computers while others may have outdated machines or non at all. Most people who completed their High School before 2002 and those that didn't complete High School at- all may not get the chance to learn to use or even learn about ICT to it's fullest because they don't know the potential thereof.

Nchimunya Jumo

Simon Mugala (former OSI) People in africa generally and zambia in particular are discovering how ICT tools are enhancing their quality of life and easing there input in making things done. this realisation has brought about both social and business opportunities for people in ICT  fraternity and other fields.

the application of ICTs have been hampered by many challenges in africa to mention a few, redtape from authority who are mainly policy makers, and a lot of lip service from them and little action, luck of capacities for implementors of ICTs, luck of resources such as capital.

with such challenges yet we have seen a growing number of ICTs projects and endeavors suceed. this gives us hope and belief that with a lot of effort we will surely accrue the benefit of using ICTs.

with kind Regards

from Bishop of Mongu. Jumo

Thank you? Any Questions?