iCQ Level 2 Certificate for IT Users (ITQ) 601/6273/9 ...ICQ Qualiﬁcation Speciﬁcation,...

Qualification Specification601/6273/9iCQ Level 2 Certificate for IT Users (ITQ)

Qualification Details

Title : iCQ Level 2 Certificate for IT Users (ITQ)Awarding Organisation : iCan Qualifications Limited

Fees Price List Url : https://icanqualify.netQualification Type : RQF

Qualification Sub Type : NoneQualification Level : Level 2

Qualification Sub Level : NoneEQF Level : Level 3

Regulation Start Date : 28-May-2015Operational Start Date : 01-Jun-2015

Offered In England : YesOffered In Wales : Yes

Offered In Northern Ireland : YesAssessment Language In English : Yes

Assessment Language In Welsh : NoAssessment Language In Irish : No

SSA : 6.2 ICT for UsersPurpose : D. Confirm occupational competence and/or 'licence to practice'

Sub Purpose : D1. Confirm competence in an occupational role to the standards requiredTotal Credits : 16

Min Credits at/above Level : 10Minimum Guided Learning Hours : 120Maximum Guided Learning Hours : 130

Diploma Guided Learning Hours : 0Barring Classification Code : ZZZZ

Overall Grading Type : PassAssessment Methods : E-assessment, Portfolio of Evidence, Practical Demonstration/Assignment

Structure Requirements : To achieve this qualification learners must attain at least 16 credits. Learners must achieve themandatory unit contained in Group A (4 Credits), plus an additional 12 credits from the optionalunits contained in Group B. A minimum of 10 credits (which includes the 4 credit mandatory unit)must be achieved at or above level 2. Only one unit may be selected from each of the optionalgroups. The credit value of the optional Group SSU (Sector Specific Unit) does not count towardsthe minimum credit to be achieved at, or above the level of the qualification.

Age Ranges : Pre-16 : Yes; 16-18 : Yes; 18+ : No; 19+ : YesQualification Objective : This qualification is for those who work in the IT sector who wish to develop their skills and

knowledge further in a range of IT skills

ICQ Qualification Specification, 601/6273/9, Created 9 Jun 2021, Page 1/97

http://register.ofqual.gov.uk/Detail/Index/1361?category=organisations&query= RN5325https://icanqualify.net

Qualification Specification601/6273/9iCQ Level 2 Certificate for IT Users (ITQ)

Rules of Combination (ROC)

Group Name Mandatory #UnitsMinimum

UnitsMaximum

UnitsMinimumCredits

MaximumCredits

OAG) Overarching Group Yes 0 2 2 16 0

A ) Group A - Mandatory Unit Yes 1 1 1 4 4

B) Group B - Optional Units Yes 0 0 0 12 0

AS) Audio Software No 3 1 1 0 0

BS) Bespoke Software No 3 1 1 0 0

CA) Computerised Accounting Software No 3 1 1 0 0

CF) IT Communication Fundamentals No 2 1 1 0 0

CT) Using Collaborative Technologies No 3 1 1 0 0

DB) Database Software No 3 1 1 0 0

DM) Data Management Software No 3 1 1 0 0

DP) Drawing and Planning Software No 3 1 1 0 0

DS) Design Software No 3 1 1 0 0

DT) Desktop Publishing Software No 3 1 1 0 0

EM) Using Email No 3 1 1 0 0

IM) Imaging Software No 3 1 1 0 0

IN) Using the Internet No 3 1 1 0 0

IS) IT Security for Users No 3 1 1 0 0

MD) Using Mobile Devices No 2 1 1 0 0

MM) Multimedia Software No 3 1 1 0 0

OP) Optimise IT System Performance No 3 1 1 0 0

PI) Personal Information Management Software No 2 1 1 0 0

PM) Project Management Software No 3 1 1 0 0

PS) Presentation Software No 3 1 1 0 0

SAF) Internet Safety for IT Users No 1 1 1 0 0

SF) IT Software Fundamentals No 2 1 1 0 0

SI) Set up an IT System No 3 1 1 0 0

SP) Specialist Software No 3 1 1 0 0

SS) Spreadsheet software No 3 1 1 0 0

SSU) Sector Specific Units No 10 1 1 0 4

UF) IT User Fundamentals No 2 1 1 0 0

UKB) Using a Computer Keyboard No 1 1 1 0 0

VS) Video Software No 3 1 1 0 0

WP) Word Processing Software No 3 1 1 0 0

WS) Website Software No 3 1 1 0 0

Group A Group A - Mandatory Unit

URN Title Level GLH CreditJ/502/4156 Improving Productivity Using IT 2 30 4

Group AS Audio Software


URN Title Level GLH CreditD/502/4390 Audio Software 2 20 3H/502/4391 Audio Software 3 30 4K/502/4389 Audio Software 1 15 2

Group BS Bespoke Software

URN Title Level GLH CreditA/502/4395 Bespoke Software 1 15 2F/502/4396 Bespoke Software 2 20 3J/502/4397 Bespoke Software 3 30 4

Group CA Computerised Accounting Software

URN Title Level GLH CreditF/502/4401 Computerised Accounting Software 1 15 2J/502/4402 Computerised Accounting Software 2 20 3L/502/4403 Computerised Accounting Software 3 35 5

Group CF IT Communication Fundamentals

URN Title Level GLH CreditD/502/4292 IT Communication Fundamentals 2 15 2Y/502/4291 IT Communication Fundamentals 1 15 2

Group CT Using Collaborative Technologies

URN Title Level GLH CreditA/502/4378 Using Collaborative Technologies 1 20 3F/502/4379 Using Collaborative Technologies 2 30 4T/502/4380 Using Collaborative Technologies 3 45 6

Group DB Database Software

URN Title Level GLH CreditH/502/4553 Database Software 1 20 3M/502/4555 Database Software 2 30 4T/502/4556 Database Software 3 45 6

Group DM Data Management Software

URN Title Level GLH CreditA/502/4560 Data Management Software 3 30 4F/502/4558 Data Management Software 1 15 2J/502/4559 Data Management Software 2 20 3

Group DP Drawing and Planning Software

URN Title Level GLH CreditA/502/4610 Drawing and Planning Software 2 20 3F/502/4611 Drawing and Planning Software 3 30 4J/502/4609 Drawing and Planning Software 1 15 2

Group DS Design Software

URN Title Level GLH CreditA/502/4574 Design Software 3 40 5M/502/4572 Design Software 1 20 3T/502/4573 Design Software 2 30 4

Group DT Desktop Publishing Software

URN Title Level GLH CreditD/502/4566 Desktop Publishing Software 2 30 4H/502/4567 Desktop Publishing Software 3 40 5Y/502/4565 Desktop Publishing Software 1 20 3

Group EM Using Email

URN Title Level GLH CreditJ/502/4299 Using Email 1 15 2M/502/4300 Using Email 2 20 3T/502/4301 Using Email 3 20 3

Group IM Imaging Software


URN Title Level GLH CreditJ/502/4612 Imaging Software 1 20 3L/502/4613 Imaging Software 2 30 4R/502/4614 Imaging Software 3 40 5

Group IN Using the Internet

URN Title Level GLH CreditA/502/4297 Using the Internet 2 30 4F/502/4298 Using the Internet 3 40 5T/502/4296 Using the Internet 1 20 3

Group IS IT Security for Users

URN Title Level GLH CreditD/502/4258 IT Security for Users 3 20 3R/502/4256 IT Security for Users 1 10 1Y/502/4257 IT Security for Users 2 15 2

Group MD Using Mobile Devices

URN Title Level GLH CreditH/502/4374 Using Mobile IT Devices 1 15 2K/502/4375 Using Mobile IT Devices 2 15 2

Group MM Multimedia Software

URN Title Level GLH CreditD/502/4616 Multimedia Software 2 30 4H/502/4617 Multimedia Software 3 45 6Y/502/4615 Multimedia Software 1 20 3

Group OP Optimise IT System Performance

URN Title Level GLH CreditD/502/4244 Optimise IT System Performance 1 15 2H/502/4245 Optimise IT System Performance 2 30 4K/502/4246 Optimise IT System Performance 3 40 5

Group PI Personal Information Management Software

URN Title Level GLH CreditL/502/4370 Personal Information Management Software 2 15 2Y/502/4369 Personal Information Management Software 1 15 2

Group PM Project Management Software

URN Title Level GLH CreditH/502/4620 Project Management Software 3 40 5K/502/4618 Project Management Software 1 20 3M/502/4619 Project Management Software 2 30 4

Group PS Presentation Software

URN Title Level GLH CreditK/502/4621 Presentation Software 1 20 3M/502/4622 Presentation Software 2 30 4T/502/4623 Presentation Software 3 45 6

Group SAF Internet Safety for IT Users

URN Title Level GLH CreditH/502/9154 Internet Safety for IT users 1 20 3

Group SF IT Software Fundamentals

URN Title Level GLH CreditL/502/4384 IT Software Fundamentals 1 20 3R/502/4385 IT Software Fundamentals 2 20 3

Group SI Set up an IT System

URN Title Level GLH CreditL/502/4210 Set Up an IT System 2 30 4R/502/4211 Set Up an IT System 3 40 5Y/502/4209 Set Up an IT System 1 20 3


Group SP Specialist Software

URN Title Level GLH CreditA/502/4400 Specialist Software 3 30 4L/502/4398 Specialist Software 1 15 2R/502/4399 Specialist Software 2 20 3

Group SS Spreadsheet software

URN Title Level GLH CreditA/502/4624 Spreadsheet Software 1 20 3F/502/4625 Spreadsheet Software 2 30 4J/502/4626 Spreadsheet Software 3 45 6

Group SSU Sector Specific Units

URN Title Level GLH CreditA/506/1964 Understand employer organisations 2 40 4F/506/2131 Understand customers 2 17 2H/506/1893 Communication in a business environment 2 19 3J/506/1899 Principles of providing administrative services 2 25 4J/506/2132 Principles of customer service 2 34 4L/506/1788 Manage personal performance and development 2 18 4R/506/1789 Develop working relationships with colleagues 2 19 3R/506/2957 Understand business 2 32 4T/506/1798 Communicate work-related information 2 23 4T/506/1901 Principles of business document production and information management 2 21 3

Group UF IT User Fundamentals

URN Title Level GLH CreditJ/502/4206 IT User Fundamentals 1 20 3L/502/4207 IT User Fundamentals 2 20 3

Group UKB Using a Computer Keyboard

URN Title Level GLH CreditJ/502/9311 Using a computer keyboard 1 10 1

Group VS Video Software

URN Title Level GLH CreditK/502/4392 Video Software 1 15 2M/502/4393 Video Software 2 20 3T/502/4394 Video Software 3 30 4

Group WP Word Processing Software

URN Title Level GLH CreditL/502/4627 Word Processing Software 1 20 3R/502/4628 Word Processing Software 2 30 4Y/502/4629 Word Processing Software 3 45 6

Group WS Website Software

URN Title Level GLH CreditL/502/4630 Website Software 1 20 3R/502/4631 Website Software 2 30 4Y/502/4632 Website Software 3 40 5


Unit SpecificationJ/502/4156Improving Productivity Using IT

Qualification Framework : RQFTitle : Improving Productivity Using IT

Unit Level : Level 2Unit Sub Level : None

Guided Learning Hours : 30Unit Credit Value : 4

SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment Guidance : Please refer to the Online iCQ Assessment Guidance.

Unit: J/502/4156 : Improving Productivity Using ITPlan, select and use appropriate IT systems and software for different purposesAssessment Criterion - The learner can:

01.01 Describe the purpose for using IT01.02 Describe the methods, skills and resources required to complete the task successfully01.03 Plan how to carry out tasks using IT to achieve the required purpose and outcome01.04 Describe any factors that may affect the task01.05 Select and use IT systems and software applications to complete planned tasks and produce effective outcomes01.06 Describe how the purpose and outcomes have been met by the chosen IT systems and software applications01.07 Describe any legal or local guidelines or constraints that may apply to the task or activity

Review and adapt the ongoing use of IT tools and systems to make sure that activities are successful02.01 Review ongoing use of IT tools and techniques and change the approach as needed02.02 Describe whether the IT tools selected were appropriate for the task and purpose02.03 Assess strengths and weaknesses of final work02.04 Describe ways to make further improvements to work02.05 Review outcomes to make sure they match requirements and are fit for purpose

Develop and test solutions to improve the ongoing use of IT tools and systems03.01 Review the benefits and drawbacks of IT tools and systems used, in terms of productivity and efficiency03.02 Describe ways to improve productivity and efficiency03.03 Develop solutions to improve own productivity in using IT03.04 Test solutions to ensure that they work as intended


https://icanqualify.net/globdocs/static/iCQAssessmentGuidance.pdf

Unit SpecificationD/502/4390Audio Software

Qualification Framework : RQFTitle : Audio Software




Unit: D/502/4390 : Audio SoftwareUse audio hardware and software to capture sequencesAssessment Criterion - The learner can:01.01 Identify the combination of input device and audio software to use to capture information, to avoid any compatibility issues01.02 Select and use an appropriate combination of input device and audio software to record sequences01.03 Describe the impact file size and file format will have on saving sequences01.04 Identify when to use different types of information coding and compression01.05 Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where available

Use audio software tools and techniques to combine and edit sequences02.01 Identify the sequences to add, keep and remove02.02 Select and use appropriate audio software tools to mark-up and edit sequences02.03 Organise and combine information for sequences in line with any copyright constraints, including across different software02.04 Describe how copyright constraints affect use of own and others information

Play and present audio sequences03.01 Describe the features and constraints of playback software and display devices03.02 Select and use an appropriate combination of audio playback software and display device to suit the file format03.03 Identify the settings which could be adjusted to improve the quality of presentations03.04 Adjust playback and display settings to enhance the quality of the presentation



Unit SpecificationH/502/4391Audio Software





Unit: H/502/4391 : Audio SoftwareUse audio hardware and software to capture sequencesAssessment Criterion - The learner can:01.01 Determine the content needed for sequences, and when to originate it01.02 Explain any compatibility issues between combinations of input device and audio software01.03 Select and use an appropriate combination of input device and audio software to optimise the recording of information01.04 Select and use an appropriate combination of hardware and software to originate and develop new content for sequences01.05 Analyse and explain the impact file size and file format will have, including when to use information coding and compression01.06 Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where available

Use audio software tools and techniques to edit sequences02.01 Select and use appropriate audio software tools and techniques to mark-up and edit sequences to achieve required effects02.02 Provide guidance on how copyright constraints affect use of own and others information02.03 Organise, combine and link information for sequences in line with any copyright constraints, including across different software

Play and present audio sequences03.01 Explain the features and constraints of playback software and devices as appropriate for different purposes03.02 Select and use an appropriate combination of audio playback software and devices to suit the file format03.03 Present sequences effectively by exploiting the features and settings of the playback software and devices to maximise quality and meet needs03.04 Evaluate the quality of sequences and explain how to respond to quality issues and problems



Unit SpecificationK/502/4389Audio Software





Unit: K/502/4389 : Audio SoftwareUse audio hardware and software to capture sequencesAssessment Criterion - The learner can:

01.01 Identify the input device and associated software to use01.02 Use input devices and built-in audio software to record information to meet needs01.03 Identify the file format used by the input device01.04 Store and retrieve sequences using pre-set file formats, in line with local guidelines and conventions where available

Use audio software tools to combine and edit sequences02.01 Identify the audio editing software to use for the file format02.02 Cut and paste short sequences to meet needs02.03 Combine information of different forms or from different sources, in line with any copyright constraints02.04 Identify copyright constraints on using others information

Play and present audio sequences03.01 Identify appropriate playback software to use for the sequence03.02 Identify the display device to use for the sequence03.03 Select and use appropriate combination of software and display device to playback audio sequences03.04 Adjust playback and display settings so that sequences are presented to meet needs



Unit SpecificationA/502/4395Bespoke Software

Qualification Framework : RQFTitle : Bespoke Software




Unit: A/502/4395 : Bespoke SoftwareInput, organise and combine information using bespoke softwareAssessment Criterion - The learner can:

01.01 Input relevant information accurately into existing templates and/or files so that it is ready for processing01.02 Organise and combine information of different forms or from different sources01.03 Follow local and/or legal guidelines for the storage and use of data where available01.04 Respond appropriately to data entry error messages

Use tools and techniques to edit, process, format and present information02.01 Use appropriate tools and techniques to edit, process and format information02.02 Check information meets needs, using IT tools and making corrections as appropriate02.03 Use appropriate presentation methods and accepted layouts



Unit SpecificationF/502/4396Bespoke Software





Unit: F/502/4396 : Bespoke SoftwareInput and combine information using bespoke applicationsAssessment Criterion - The learner can:01.01 Input relevant information accurately so that it is ready for processing01.02 Select and use appropriate techniques to link and combine information of different forms or from different sources within the software01.03 Respond appropriately to data entry error messages

Use appropriate structures to organise and retrieve information efficiently02.01 Describe what functions to apply to structure and layout information effectively02.02 Select and use appropriate structures and/or layouts to organise information02.03 Apply local and/or legal guidelines and conventions for the storage and use of data where available

Use the functions of the software effectively to process and present information03.01 Select and use appropriate tools and techniques to edit, process and format information03.02 Check information meets needs, using IT tools and making corrections as necessary03.03 Select and use appropriate methods to present information



Unit SpecificationJ/502/4397Bespoke Software





Unit: J/502/4397 : Bespoke SoftwareInput and combine information using bespoke softwareAssessment Criterion - The learner can:01.01 Input relevant information accurately so that it is ready for processing01.02 Select and use appropriate techniques to link and combine information within the application and across different software applications

Create and modify appropriate structures to organise and retrieve information efficiently02.01 Evaluate the use of software functions to structure, layout and style information02.02 Create, change and use appropriate structures and/or layouts to organise information efficiently02.03 Manage data files effectively, in line with local and/or legal guidelines and conventions for the storage and use of data where available

Exploit the functions of the software effectively to process and present information03.01 Select and use appropriate tools and techniques to edit, analyse and format information03.02 Check information meets needs, using IT tools and making corrections as necessary03.03 Identify and respond appropriately to quality problems to ensure that outcomes are fit for purpose and meet needs03.04 Select and use presentation methods to aid clarity and meaning



Unit SpecificationF/502/4401Computerised Accounting Software

Qualification Framework : RQFTitle : Computerised Accounting Software




Unit: F/502/4401 : Computerised Accounting SoftwareAccess, enter and edit accounting informationAssessment Criterion - The learner can:

01.01 Identify the sources and characteristics of accounting data01.02 Enter accounting data accurately into records to meet requirements01.03 Locate and display accounting data records to meet requirements01.04 Check data records meet needs using IT tools, making corrections as necessary01.05 Identify the risks to data security and procedures used for data protection01.06 Follow local and/or legal guidelines for the storage and use of data

Use tools and techniques to process business transactions02.01 Use appropriate tools and techniques to process transactions02.02 Review the transaction process and identify any errors02.03 Respond appropriately to any transaction errors and problems

Produce accounting documents and summary reports to meet requirements03.01 Identify what information is required and how to present it03.02 Generate accounting documents as required03.03 Generate management reports as required



Unit SpecificationJ/502/4402Computerised Accounting Software





Unit: J/502/4402 : Computerised Accounting SoftwareAccess, enter and edit accounting informationAssessment Criterion - The learner can:

01.01 Describe the sources and characteristics of accounting data01.02 Set up and create new accounting data records accurately to meet requirements01.03 Locate and display accounting data records to meet requirements01.04 Check data records meet needs using IT tools, making corrections as necessary01.05 Respond appropriately to data entry error messages01.06 Describe the risks to data security and procedures used for data protection01.07 Apply local and/or legal guidelines for the storage and use of data

Select and use tools and techniques to process business transactions02.01 Select and use appropriate tools and techniques to enter and process transactions02.02 Review transaction process and identify any errors02.03 Respond appropriately to any transactions errors and problems02.04 Select and use appropriate tools and techniques to process period end routines

Produce accounting documents and summary reports to meet requirements03.01 Describe what information is required and how to present it03.02 Prepare and generate accounting documents03.03 Prepare and generate management reports as required03.04 Import and export data and link to other systems and software



Unit SpecificationL/502/4403Computerised Accounting Software





Unit: L/502/4403 : Computerised Accounting SoftwareAccess, enter and edit accounting informationAssessment Criterion - The learner can:

01.01 Set up procedures for entry of accounting data accurately into records to meet requirements01.02 Explain how to code new entries01.03 Locate and display accounting data records to meet requirements01.04 Check data records meet needs using IT tools, making corrections as necessary01.05 Explain the risks to data security and procedures used for data protection01.06 Handle data files effectively, in line with local or legal guidelines and conventions for the storage and use of data where available01.07 Interpret and respond appropriately to a range of data and application error messages

Process business transactions from source documents02.01 Select and use appropriate tools and techniques to process transactions02.02 Use software tools to monitor accounts02.03 Respond appropriately to any transaction errors and problems02.04 Process period and year end routines

Develop and interpret management information reports03.01 Explain what information is required and how to present it03.02 Generate and interpret management reports as required03.03 Customise and format accounting documents and reports according to requirements03.04 Import and export data and link to other systems

Set up a computerised accounting system ready for use04.01 Install and update accounting software as required04.02 Configure accounting software for use04.03 Set up package parameters04.04 Set up initial account balances



Unit SpecificationD/502/4292IT Communication Fundamentals

Qualification Framework : RQFTitle : IT Communication Fundamentals




Unit: D/502/4292 : IT Communication FundamentalsSelect and use a variety of sources of information to meet needsAssessment Criterion - The learner can:01.01 Select and use appropriate sources of IT-based and other forms of information which match requirements01.02 Describe different features of information01.03 Recognise copyright and other constraints on the use of information

Access, search for, select and use Internet-based information and evaluate its fitness for purpose02.01 Access, navigate and search Internet sources of information purposefully and effectively02.02 Use appropriate search techniques to locate relevant information02.03 Use discrimination to select information that matches requirements and is fit for purpose02.04 Evaluate information to make sure it matches requirements and is fit for purpose

Select and use IT to communicate and exchange information safely, responsibly and effectively03.01 Create, access, read and respond appropriately to e-mail and other IT-based communication, including attachments, and adapt style to suit audience03.02 Use IT tools to manage an address book and schedule activities03.03 Manage storage of IT-based communications03.04 Describe how to respond to common IT-based communication problems03.05 Respond appropriately to common IT-based communication problems



Unit SpecificationY/502/4291IT Communication Fundamentals

Qualification Framework : RQFTitle : IT Communication Fundamentals




Unit: Y/502/4291 : IT Communication FundamentalsUse a variety of sources of information to meet needsAssessment Criterion - The learner can:

01.01 Use appropriate sources of IT-based and other forms of information to meet needs01.02 Identify different features of information01.03 Recognise copyright constraints on the use of information

Access, search for, select and use Internet-based information and assess its fitness for purpose02.01 Access, navigate and search Internet sources of information purposefully and effectively02.02 Use appropriate search techniques to locate and select relevant information02.03 Outline how the information meets requirements and is fit for purpose

Select and use IT to communicate and exchange information03.01 Create, access, read and respond appropriately to e-mail and other IT-based communication03.02 Use IT tools to maintain an address book and schedule activities



Unit SpecificationA/502/4378Using Collaborative Technologies

Qualification Framework : RQFTitle : Using Collaborative Technologies




Unit: A/502/4378 : Using Collaborative TechnologiesStay safe and secure when using collaborative technologyAssessment Criterion - The learner can:

01.01 Follow guidelines for working with collaborative technology01.02 Identify risks in using collaborative technology and why it is important to avoid them01.03 Carry out straightforward checks on others online identities and different types of information01.04 Identify when and how to report online safety and security issues01.05 Identify what methods are used to promote trust

Set up and access IT tools and devices for collaborative working02.01 Set up IT tools and devices that will enable you to contribute to collaborative work02.02 Identify the purpose for using collaborative technologies and expected outcomes02.03 Identify which collaborative technology tools and devices to use for different communication media

02.04 Identify what terms and conditions apply to usingcollaborative technologiesPrepare collaborative technologies for use

03.01 Use given details to access collaborative technologies needed for a collaborative task03.02 Adjust basic settings on collaborative technologies03.03 Change the environment of collaborative technologies03.04 Set up and use a data reader to feed information03.05 Identify what and why permissions are set to allow others to access information

Contribute to tasks using collaborative technologies

04.01 Contribute responsibly and actively to collaborative workingA04.02 Contribute to producing and archiving the agreed outcome of collaborative working04.03 Identify when there is a problem with collaborative technologies and where to get help04.04 Respond to simple problems with collaborative technologies



Unit SpecificationF/502/4379Using Collaborative Technologies





Unit: F/502/4379 : Using Collaborative TechnologiesStay safe and secure when working with collaborative technologyAssessment Criterion - The learner can:

01.01 Take appropriate steps to avoid risks when working with collaborative technology, in line with relevant guidelines01.02 Explain what risks there may be in using collaborative technology and how to keep them to a minimum01.03 Use appropriate methods to promote trust when working collaboratively01.04 Carry out appropriate checks on others online identities and different types of information01.05 Identify and respond to inappropriate content and behaviour

Plan and set up IT tools and devices for collaborative working02.01 Describe the purposes for using collaborative technologies02.02 Describe what outcomes are needed from collaborative working and whether or not archiving is required02.03 Describe the roles, IT tools and facilities needed for collaborative tasks and communication media02.04 Describe the features, benefits and limitations of different collaborative technology tools and devices02.05 Describe the compatibility issues in different combinations of collaborative tools and devices02.06 Select an appropriate combination of IT tools and devices to carry out collaborative tasks02.07 Connect and configure the combination of IT tools and devices needed for a collaborative task

Prepare collaborative technologies for use03.01 Describe what access rights and issues others may have in using collaborative technologies03.02 Assess what permissions are needed for different users and content03.03 Set up and use access rights to enable others to access information03.04 Set up and use permissions to filter information03.05 Adjust settings so that others can access IT tools and devices for collaborative working03.06 Select and use different elements to control environments for collaborative technologies03.07 Select and join networks and data feeds to manage data to suit collaborative tasks

Contribute to tasks using collaborative technologies04.01 Describe rules of engagement for using collaborative technologies04.02 Enable others to contribute responsibly to collaborative tasks04.03 Present relevant and valuable information04.04 Moderate the use of collaborative technologies04.05 Archive the outcome of collaborative working04.06 Assess when there is a problem with collaborative technologies and when to get expert help04.07 Respond to problems with collaborative technologies



Unit SpecificationT/502/4380Using Collaborative Technologies





Unit: T/502/4380 : Using Collaborative TechnologiesStay safe and secure when working with collaborative technologyAssessment Criterion - The learner can:01.01 Explain what and why guidelines need to be established for working with collaborative technology01.02 Develop and implement guidelines for good practice in working with collaborative technology01.03 Explain how to establish an identity or present information that will promote trust01.04 Develop and implement guidelines for checking the authenticity of identities and different types of information01.05 Analyse and plan for the risks in the use of collaborative technologies for different tasks01.06 Analyse and manage risks in the use of collaborative technologies

Plan and set up IT tools and devices for collaborative working02.01 Explain the features, benefits and limitations of different collaborative IT tools and devices for work purposes and tasks02.02 Determine the IT tools and processes needed for archiving the outcomes of collaborative working02.03 Summarise ways to integrate different collaborative technology tools and devices for a range of purposes, tasks and communication media02.04 Explain potential access and compatibility issues with integrating different collaborative technology tools and devices02.05 Select, connect and configure combinations that exploit the capabilities and potential of collaborative tools and devices02.06 Resolve access and compatibility problems so that different collaborative tools and devices work successfully

Prepare collaborative technologies for use03.01 Evaluate data management principles, issues and methods03.02 Manage levels of access and permissions for different purposes03.03 Select and integrate different elements across applications to create environments for collaborative technologies03.04 Set and adjust settings to facilitate use of collaborative technologies by others03.05 Manage data flow to benefit collaborative working

Manage tasks using collaborative technologies04.01 Determine levels of responsibility for the use of collaborative technologies04.02 Facilitate others responsible contributions to and engagement with collaborative technologies04.03 Manage the moderation of collaborative technologies04.04 Oversee the archiving of the outcomes of collaborative working04.05 Explain what problems can occur with collaborative technologies04.06 Respond to problems with collaborative technologies and be prepared to help others to do so



Unit SpecificationH/502/4553Database Software

Qualification Framework : RQFTitle : Database Software




Unit: H/502/4553 : Database SoftwareEnter, edit and organise structured information in a databaseAssessment Criterion - The learner can:

01.01 Identify the main components of a database01.02 Create a database table for a purpose using specified fields01.03 Enter structured data into records to meet requirements01.04 Locate and amend data records01.05 Respond appropriately to data entry error messages01.06 Check data meets needs, using IT tools and making corrections as necessary

Use database software tools to extract information and produce reports02.01 Identify queries which meet information requirements02.02 Run simple database queries02.03 Identify reports which meet information requirements02.04 Generate and print pre-defined database reports



Unit SpecificationM/502/4555Database Software





Unit: M/502/4555 : Database SoftwareCreate and modify non-relational database tablesAssessment Criterion - The learner can:

01.01 Identify the components of a database design01.02 Describe the field characteristics for the data required01.03 Create and modify database tables using a range of field types01.04 Describe ways to maintain data integrity01.05 Respond appropriately to problems with database tables01.06 Use database tools and techniques to ensure data integrity is maintained

Enter, edit and organise structured information in a database02.01 Create forms to enter, edit and organise data in a database02.02 Select and use appropriate tools and techniques to format data entry forms02.03 Check data entry meets needs, using IT tools and making corrections as necessary02.04 Respond appropriately to data entry errors

Use database software tools to run queries and produce reports03.01 Create and run database queries using multiple criteria to display or amend selected data03.02 Plan and produce database reports from a single table non-relational database03.03 Select and use appropriate tools and techniques to format database reports03.04 Check reports meet needs, using IT tools and making corrections as necessary



Unit SpecificationT/502/4556Database Software





Unit: T/502/4556 : Database SoftwarePlan, create and modify relational database tables to meet requirementsAssessment Criterion - The learner can:

01.01 Explain how a relational database design enables data to be organised and queried01.02 Plan and create multiple tables for data entry with appropriate fields and properties01.03 Set up and modify relationships between database tables01.04 Explain why and how to maintain data integrity01.05 Respond appropriately to problems with database tables01.06 Use database tools and techniques to ensure data integrity is maintained

Enter, edit and organise structured information in a database02.01 Design and create forms to access, enter, edit and organise data in a database02.02 Select and use appropriate tools and techniques to format data entry forms02.03 Check data entry meets needs, using IT tools and making corrections as necessary02.04 Respond appropriately to data entry errors

Use database software tools to create, edit and run data queries and produce reports03.01 Explain how to select, generate and output information from queries according to requirements03.02 Create and run database queries to display, amend or calculate selected data03.03 Plan and produce database reports from a multiple-table relational database03.04 Select and use appropriate tools and techniques to format database reports03.05 Check reports meet needs, using IT tools and making corrections as necessary



Unit SpecificationA/502/4560Data Management Software

Qualification Framework : RQFTitle : Data Management Software




Unit: A/502/4560 : Data Management SoftwareEnter, edit and maintain data records in a data management systemAssessment Criterion - The learner can:

01.01 Discuss when and how to change or create a new data entry form01.02 Enter data accurately into records to meet requirements01.03 Configure characteristics of groups of records01.04 Discuss and explain how to locate and amend data records01.05 Check data records meet needs, using IT tools and making corrections as necessary01.06 Interpret and respond appropriately to a range of data and application error messages01.07 Evaluate and explain the risks to data security and procedures used for data protection01.08 Manage data files effectively, in line with local and/or legal guidelines for the storage and use of data where available

Retrieve and display data records to meet requirements02.01 Determine and explain what queries and reports need to be run to output the required information02.02 Create and use queries to search for and retrieve information from the system02.03 Create, define and set up reports to output information to meet requirements02.04 Use the file handling techniques of the software to import and export data02.05 Use available techniques to combine and link data



Unit SpecificationF/502/4558Data Management Software





Unit: F/502/4558 : Data Management SoftwareEnter, edit and maintain data records in a data management systemAssessment Criterion - The learner can:

01.01 Identify the security procedures used to protect data01.02 Enter data accurately into records to meet requirements01.03 Locate and amend individual data records01.04 Check data records meet needs, using IT tools and making corrections as necessary01.05 Respond appropriately to data entry error messages01.06 Follow local and/or legal guidelines for the storage and use of data where available

Retrieve and display data records to meet requirements02.01 Search for and retrieve information using predefined methods to meet given requirements02.02 Identify which report to run to output the required information02.03 Select and view specified reports to output information to meet given requirements



Unit SpecificationJ/502/4559Data Management Software





Unit: J/502/4559 : Data Management SoftwareEnter, edit and maintain data records in a data management systemAssessment Criterion - The learner can:

01.01 Describe the risks to data security and procedures used for data protection01.02 Enter data accurately into groups of records to meet requirements01.03 Locate and amend data associated with groups of records01.04 Check data records meet needs, using IT tools and making corrections as necessary01.05 Respond appropriately to data entry and other error messages01.06 Apply local and/or legal guidelines for the storage and use of data where available

Retrieve and display data records to meet requirements02.01 Identify what queries and reports need to be run to output the required information02.02 Select and use queries to search for and retrieve information to meet given requirements02.03 Create and view reports to output information from the system to meet given requirements



Unit SpecificationA/502/4610Drawing and Planning Software

Qualification Framework : RQFTitle : Drawing and Planning Software




Unit: A/502/4610 : Drawing and Planning SoftwareInput, organise and combine information for drawings or plansAssessment Criterion - The learner can:

01.01 Identify what types of shapes and other elements will be needed01.02 Review templates and describe how they need to be changed to meet needs01.03 Select, input and use the appropriate shapes to meet needs, including importing shapes from other sources01.04 Select, adapt and use appropriate templates or blank documents01.05 Identify what copyright constraints apply to the use of shapes or other elements01.06 Combine information for drawings or plans including importing information produced using other software01.07 Store and retrieve drawing files effectively, in line with local guidelines and conventions where available

Use tools and techniques to edit, manipulate, format and present drawings or plans02.01 Identify what drafting guides to use so that the shapes and other elements are appropriately prepared02.02 Select and use appropriate software tools to manipulate and edit shapes and other elements with precision02.03 Select and use appropriate software tools to format shapes and other elements, including applying styles and colour schemes02.04 Check drawings or plans meet needs, using IT tools and making corrections as necessary02.05 Identify and respond to any quality problems with drawings or plans to make sure they meet needs02.06 Select and use appropriate presentation methods and accepted page layouts



Unit SpecificationF/502/4611Drawing and Planning Software





Unit: F/502/4611 : Drawing and Planning SoftwareInput, organise and combine information for drawings or plansAssessment Criterion - The learner can:

01.01 Identify what types of shapes and other elements will be needed01.02 Evaluate templates and explain why and how they need to be changed to meet needs01.03 Select, adapt, create and use the appropriate shapes to meet needs, including shapes imported from other sources01.04 Select, adapt, define and create appropriate templates and styles to meet needs01.05 Provide guidance on what copyright constraints apply to the use of own and others shapes or other elements01.06 Combine information for drawings or plans including exporting outcomes to other software01.07 Store and retrieve drawing files effectively, in line with local guidelines and conventions where available

Use tools and techniques to edit, manipulate, format and present drawings or plans02.01 Explain what drafting guides to use so that the shapes and other elements are appropriately prepared02.02 Select and use appropriate software tools to manipulate and edit shapes and other elements with precision02.03 Select and use appropriate software tools to format shapes and other elements, including applying styles and colour schemes02.04 Check drawings or plans meet needs, using IT tools and making corrections as necessary02.05 Identify and respond to quality problems with drawings or plans to make sure they are fit for purpose and meet needs02.06 Explain what context the drawings and plans will be used in and how this will effect how they are presented02.07 Select and use appropriate presentation methods and accepted page layouts



Unit SpecificationJ/502/4609Drawing and Planning Software





Unit: J/502/4609 : Drawing and Planning SoftwareInput, organise and combine information for drawings or plansAssessment Criterion - The learner can:01.01 Identify what types of 2D shapes and other elements will be needed01.02 Identify which template or blank document to use01.03 Select the appropriate shapes, from those available, to meet needs01.04 Input the relevant shapes and other elements into existing templates or blank documents so that they are ready for editing and formatting01.05 Identify what copyright constraints apply to the use of shapes or other elements01.06 Combine information of different types or from different sources for drawings and plans01.07 Store and retrieve drawing files effectively, in line with local guidelines and conventions where available

Use tools and techniques to edit, manipulate, format and present drawings or plans02.01 Identify what drafting guides to use so that the shapes and other elements are appropriately prepared02.02 Use appropriate software tools to manipulate and edit shapes and other elements02.03 Select and use appropriate software tools to format shapes and other elements02.04 Check drawings and plans meet needs, using IT tools and making corrections as necessary02.05 Use appropriate presentation methods and accepted page layouts



Unit SpecificationA/502/4574Design Software

Qualification Framework : RQFTitle : Design Software




Unit: A/502/4574 : Design SoftwareObtain, insert and combine information for designsAssessment Criterion - The learner can:

01.01 Explain what designs are needed01.02 Explain how the context affects the way designs should be prepared01.03 Provide guidance on what and how any copyright or other constraints may apply to the use of own and others designs01.04 Obtain, insert and prepare designs01.05 Explain how file format affects design quality, format and size and how to choose appropriate formats for saving designs01.06 Use appropriate techniques to organise and combine information of different types or from different sources01.07 Store and retrieve files effectively, in line with guidelines and conventions where available

Use design software tools to create, manipulate and edit designs02.01 Explain what technical factors affecting designs needs to be taken into account and how to do so02.02 Select and use suitable tools and techniques efficiently to create designs02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and technqiues to manipulate and edit designs02.05 Check designs meet needs, using IT tools and making corrections as necessary02.06 Identify and respond appropriately to quality problems to ensure that outcomes are fit for purpose and meet needs



Unit SpecificationM/502/4572Design Software





Unit: M/502/4572 : Design SoftwareObtain, insert and combine information for designsAssessment Criterion - The learner can:

01.01 Identify what designs are needed01.02 Obtain, input and prepare designs to meet needs01.03 Identify what generic copyright and other constraints apply to the use of designs01.04 Combine information of different types or from different sources for designs01.05 Identify the context in which the designs will be used01.06 Identify which file format to use for saving and exchanging designs01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use design software tools to create, manipulate and edit designs02.01 Use suitable tools and techniques to create designs02.02 Use appropriate tools and techniques to manipulate and edit designs02.03 Check designs meet needs, using IT tools and making corrections as necessary



Unit SpecificationT/502/4573Design Software





Unit: T/502/4573 : Design SoftwareObtain, insert and combine information for designsAssessment Criterion - The learner can:

01.01 Describe what designs are needed01.02 Obtain, input and prepare designs to meet needs01.03 Describe what copyright and other constraints apply to the use of designs01.04 Use appropriate techniques to organise and combine information of different types or from different sources01.05 Describe the context in which the designs will be used01.06 Describe what file format to use for saving designs to suit different presentation methods01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use design software tools to create, manipulate and edit designs02.01 Identify what technical factors affecting designs need to be taken into account and how to do so02.02 Select and use suitable techniques to create designs02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and techniques to manipulate and edit for designs02.05 Check designs meet needs, using IT tools and making corrections as necessary02.06 Identify and respond to quality problems with designs to make sure that they meet needs



Unit SpecificationD/502/4566Desktop Publishing Software

Qualification Framework : RQFTitle : Desktop Publishing Software




Unit: D/502/4566 : Desktop Publishing SoftwareSelect and use appropriate designs and page layouts for publicationsAssessment Criterion - The learner can:01.01 Describe what types of information are needed01.02 Describe how to change page design and layout to increase effectiveness of a publication01.03 Select, change and use an appropriate page design and layout for publications in line with local guidelines, where relevant01.04 Select and use appropriate media for the publicationInput and combine text and other information within publications02.01 Find and input information into a publication so that it is ready for editing and formatting02.02 Organise and combine information for publications in line with any copyright constraints, including importing information produced using other software02.03 Describe how copyright constraints affect use of own and others information02.04 Describe which file format to use for saving designs and images02.05 Store and retrieve publication files effectively, in line with local guidelines and conventions where availableUse desktop publishing software techniques to edit and format publications03.01 Identify what editing and formatting to use for the publication03.02 Select and use appropriate techniques to edit publications and format text03.03 Manipulate images and graphic elements accurately03.04 Control text flow within single and multiple columns and pages03.05 Check publications meet needs, using IT tools and making corrections as necessary03.06 Identify and respond to quality problems with publications to make sure they meet needs



Unit SpecificationH/502/4567Desktop Publishing Software





Unit: H/502/4567 : Desktop Publishing SoftwareSelect and use appropriate designs and page layouts for publicationsAssessment Criterion - The learner can:01.01 Explain what types of information are needed01.02 Explain when and how to change page design and layout to increase effectiveness of a publication01.03 Select, change, define, create and use appropriate page design and layout for publications in line with local guidelines, where relevant01.04 Select and use appropriate media for the publicationInput and combine text and other information within publications02.01 Find and input information into a publication so that it is ready for editing and formatting02.02 Organise and combine information for publications in line with any copyright constraints, including importing information produced using other software02.03 Provide guidance on how copyright constraints affect use of own and others information02.04 Explain which file format to use for saving designs and images02.05 Store and retrieve publication files effectively, in line with local guidelines and conventions where availableUse desktop publishing software techniques to edit and format publications03.01 Determine and discuss what styles, colours, font schemes, editing and formatting to use for the publication03.02 Create styles, colours and font schemes to meet needs03.03 Select and use appropriate techniques to edit publications and format text03.04 Manipulate images and graphic elements accurately03.05 Control text flow within single and multiple columns and pages03.06 Check publications meet needs, using IT tools and making corrections as necessary03.07 Identify and respond appropriately to quality problems with publications to ensure that outcomes are fit for purpose and meet needs



Unit SpecificationY/502/4565Desktop Publishing Software





Unit: Y/502/4565 : Desktop Publishing SoftwareSelect and use appropriate designs and page layouts for publicationsAssessment Criterion - The learner can:

01.01 Identify what types of information are needed01.02 Identify what page design and layout will be required01.03 Select and use an appropriate page design and layout for publications in line with local guidelines, where relevant01.04 Select and use appropriate media for the publication

Input and combine text and other information within publications02.01 Input information into publications so that it is ready for editing and formatting02.02 Identify copyright constraints on using others information02.03 Organise and combine information of different types or from different sources in line with any copyright constraints02.04 Store and retrieve publication files effectively, in line with local guidelines and conventions where available

Use desktop publishing software techniques to edit and format publications03.01 Identify what editing and formatting to use for the publication03.02 Select and use appropriate techniques to edit publications and format text03.03 Manipulate images and graphic elements accurately03.04 Control text flow within single and multiple columns and pages03.05 Check publications meet needs, using IT tools and making corrections as necessary



Unit SpecificationJ/502/4299Using Email

Qualification Framework : RQFTitle : Using Email




Unit: J/502/4299 : Using EmailUse e-mail software tools and techniques to compose and send messagesAssessment Criterion - The learner can:

01.01 Use software tools to compose and format e-mail messages01.02 Attach files to e-mail messages01.03 Send e-mail messages01.04 Identify how to stay safe and respect others when using e-mail01.05 Use an address book to store and retrieve contact information

Manage incoming email effectively02.01 Follow guidelines and procedures for using e-mail02.02 Identify when and how to respond to e-mail messages02.03 Read and respond to e-mail messages appropriately02.04 Identify what messages to delete and when to do so02.05 Organise and store e-mail messages02.06 Respond appropriately to common e-mail problems



Unit SpecificationM/502/4300Using Email





Unit: M/502/4300 : Using EmailUse e-mail software tools and techniques to compose and send messagesAssessment Criterion - The learner can:

01.01 Select and use software tools to compose and format e-mail messages, including attachments01.02 Determine the message size and how it can be reduced01.03 Send e-mail messages to individuals and groups01.04 Describe how to stay safe and respect others when using e-mail01.05 Use an address book to organise contact information

Manage incoming e-mail effectively02.01 Follow guidelines and procedures for using e-mail02.02 Read and respond to e-mail messages appropriately02.03 Use email software tools and techniques to automate responses02.04 Describe how to archive e-mail messages, including attachments02.05 Organise, store and archive e-mail messages effectively02.06 Respond appropriately to e-mail problems



Unit SpecificationT/502/4301Using Email





Unit: T/502/4301 : Using EmailUse e-mail software tools and techniques to compose and send messagesAssessment Criterion - The learner can:

01.01 Select and use software tools to compose and format e-mail messages, including attachments01.02 Explain methods to improve message transmission01.03 Send e-mail messages to individuals and groups01.04 Explain why and how to stay safe and respect others when using e-mail01.05 Use an address book to manage contact information

Manage use of e-mail software effectively02.01 Develop and communicate guidelines and procedures for using e-mail effectively02.02 Read and respond appropriately to e-mail messages and attachments02.03 Use email software tools and techniques to automate responses02.04 Explain why, how and when to archive messages02.05 Organise, store and archive e-mail messages effectively02.06 Customise e-mail software to make it easier to use02.07 Explain how to minimise e-mail problems02.08 Respond appropriately to email problems



Unit SpecificationJ/502/4612Imaging Software

Qualification Framework : RQFTitle : Imaging Software




Unit: J/502/4612 : Imaging SoftwareObtain, insert and combine information for imagesAssessment Criterion - The learner can:

01.01 Identify what images are needed01.02 Obtain, input and prepare images to meet needs01.03 Identify what generic copyright and other constraints apply to the use of images01.04 Combine information of different types or from different sources for images01.05 Identify the context in which the images will be used01.06 Identify which file format to use for saving and exchanging images01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use imaging software tools to create, manipulate and edit images02.01 Use suitable tools and techniques to create images02.02 Use appropriate tools and techniques to manipulate and edit images02.03 Check images meet needs, using IT tools and making corrections as necessary



Unit SpecificationL/502/4613Imaging Software





Unit: L/502/4613 : Imaging SoftwareObtain, insert and combine information for imagesAssessment Criterion - The learner can:

01.01 Describe what images are needed01.02 Obtain, input and prepare images to meet needs01.03 Describe what copyright and other constraints apply to the use of images01.04 Use appropriate techniques to organise and combine information of different types or from different sources01.05 Describe the context in which the images will be used01.06 Describe what file format to use for saving images to suit different presentation methods01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use imaging software tools to create, manipulate and edit images02.01 Identify what technical factors affecting images need to be taken into account and how to do so02.02 Select and use suitable techniques to create images02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and techniques to manipulate and edit images02.05 Check images meet needs, using IT tools and making corrections as necessary02.06 Identify and respond to quality problems with images to make sure that they meet needs



Unit SpecificationR/502/4614Imaging Software





Unit: R/502/4614 : Imaging SoftwareObtain, insert and combine information for imagesAssessment Criterion - The learner can:

01.01 Explain what images are needed01.02 Explain how the context affects the way images should be prepared01.03 Provide guidance on what and how any copyright or other constraints may apply to the use of own and others images01.04 Obtain, insert and prepare images01.05 Explain how file format affects image quality, format and size and how to choose appropriate formats for savings images01.06 Use appropriate techniques to organise and combine information of different types or from different sources01.07 Store and retrieve files effectively, in line with guidelines and conventions where available

Use imaging software tools to create, manipulate and edit images02.01 Explain what technical factors affecting images need to be taken into account and how to do so02.02 Select and use suitable tools and techniques efficiently to create images02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and techniques to manipulate and edit images02.05 Check images meet needs, using IT tools and making corrections as necessary02.06 Identify and respond appropriately to quality problems to ensure that images are fit for purpose and meet needs



Unit SpecificationA/502/4297Using the Internet

Qualification Framework : RQFTitle : Using the Internet




Unit: A/502/4297 : Using the InternetConnect to the InternetAssessment Criterion - The learner can:

01.01 Identify different types of connection methods that can be used to access the Internet01.02 Identify the benefits and drawbacks of the connection method used01.03 Get online with an Internet connection01.04 Use help facilities to solve Internet connection problems

Use browser software to navigate webpages effectively02.01 Select and use browser tools to navigate webpages02.02 Identify when to change settings to aid navigation02.03 Adjust browser settings to optimise performance and meet needs02.04 Identify ways to improve the performance of a browser

Use browser tools to search for information from the Internet03.01 Select and use appropriate search techniques to locate information efficiently03.02 Describe how well information meets requirements03.03 Manage and use references to make it easier to find information another time03.04 Download, organise and store different types of information from the Internet

Use browser software to communicate information online04.01 Identify opportunities to create, post or publish material to websites04.02 Select and use appropriate tools and techniques to communicate information online04.03 Use browser tools to share information sources with others04.04 Submit information online

Understand the need for safety and security practices when working online05.01 Describe the threats to system performance when working online05.02 Work responsibly and take appropriate safety and security precautions when working online05.03 Describe the threats to information security when working online05.04 Manage personal access to online sources securely05.05 Describe the threats to user safety when working online05.06 Describe how to minimise internet security risks05.07 Apply laws, guidelines and procedures for safe and secure Internet use05.08 Explain the importance of the relevant laws affecting Internet users



Unit SpecificationF/502/4298Using the Internet





Unit: F/502/4298 : Using the InternetSelect and set up an appropriate connection to access the InternetAssessment Criterion - The learner can:

01.01 Identify different types of connection methods that can be used to access the Internet01.02 Explain the benefits and drawbacks of different connection methods01.03 Analyse the issues affecting different groups of users01.04 Select and set up an Internet connection using an appropriate combination of hardware and software01.05 Recommend a connection method for Internet access to meet identified needs01.06 Diagnose and solve Internet connection problems

Set up and use browser software to navigate webpages02.01 Select and use browser tools to navigate webpages effectively02.02 Explain when to change browser settings to aid navigation02.03 Adjust and monitor browser settings to maintain and improve performance02.04 Explain when and how to improve browser performance02.05 Customise browser software to make it easier to use

Use browser tools to search effectively and efficiently for information from the Internet03.01 Select and use appropriate search techniques to locate information efficiently03.02 Evaluate how well information meets requirements03.03 Manage and use references to make it easier to find information another time03.04 Download, organise and store different types of information from the Internet

Use browser software to communicate information online04.01 Identify and analyse opportunities to create, post or publish material to websites04.02 Select and use appropriate tools and techniques to communicate information online04.03 Share and submit information online using appropriate language and moderate content from others

Develop and apply appropriate safety and security practices and procedures when working online05.01 Explain the threats to system performance when working online05.02 Work responsibly and take appropriate safety and security precautions when working online05.03 Explain the threats to information security and integrity when working online05.04 Keep information secure and manage user access to online sources securely05.05 Explain the threats to user safety when working online05.06 Explain how to minimise internet security risks05.07 Develop and promote laws, guidelines and procedures for safe and secure use of the Internet



Unit SpecificationT/502/4296Using the Internet





Unit: T/502/4296 : Using the InternetConnect to the internetAssessment Criterion - The learner can:

01.01 Identify different types of connection methods that can be used to access the Internet01.02 Access the Internet or intranet

Use browser software to navigate web pages02.01 Use browser tools to navigate webpages02.02 Identify when to change browser settings to aid navigation02.03 Adjust browser settings to meet needs02.04 Use browser help facilities

Use browser tools to search for information from the internet03.01 Select and use appropriate search techniques to locate information03.02 Outline how information meets requirements03.03 Use references to make it easier to find information another time03.04 Download and save different types of information from the Internet

Use browser software to communicate information online04.01 Select and use tools and techniques to communicate information online04.02 Use browser tools to share information sources with others04.03 Submit information online using forms or interactive sites04.04 Identify opportunities to post or publish material to websites

Follow and understand the need for safety and security practices when working online05.01 Identify the threats to user safety when working online05.02 Outline how to minimise internet security risks05.03 Work responsibly and take appropriate safety and security precautions when working online05.04 Keep personal information secure05.05 Follow relevant laws, guidelines and procedures for the use of the Internet



Unit SpecificationD/502/4258IT Security for Users

Qualification Framework : RQFTitle : IT Security for Users




Unit: D/502/4258 : IT Security for UsersSelect, use and develop appropriate procedures to monitor and minimise security risk to IT systems and dataAssessment Criterion - The learner can:

01.01 Evaluate the security issues that may threaten system performance01.02 Select, use and evaluate a range of security precautions to protect IT systems and monitor security01.03 Evaluate the threats to system and information security and integrity01.04 Manage access to information sources securely to maintain confidentiality, integrity and availability of information01.05 Explain why and how to minimise security risks to hardware, software and data for different users01.06 Apply, maintain and develop guidelines and procedures for the secure use of IT01.07 Select and use effective backup and archiving procedures for systems and data



Unit SpecificationR/502/4256IT Security for Users





Unit: R/502/4256 : IT Security for UsersUse appropriate methods to minimise security risks to IT systems and dataAssessment Criterion - The learner can:

01.01 Identify security issues that may threaten system performance01.02 Take appropriate security precautions to protect IT systems and data01.03 Identify threats to information security associated with the widespread use of technology01.04 Take appropriate precautions to keep information secure01.05 Follow relevant guidelines and procedures for the secure use of IT01.06 Describe why it is important to backup data securely01.07 Ensure personal data is backed up to appropriate media



Unit SpecificationY/502/4257IT Security for Users





Unit: Y/502/4257 : IT Security for UsersSelect and use appropriate methods to minimise security risk to IT systems and dataAssessment Criterion - The learner can:

01.01 Describe the security issues that may threaten system performance01.02 Apply a range of security precautions to protect IT systems and data01.03 Describe the threats to system and information security and integrity01.04 Keep information secure and manage personal access to information sources securely01.05 Describe ways to protect hardware, software and data and minimise security risk01.06 Apply guidelines and procedures for the secure use of IT01.07 Describe why it is important to backup data and how to do so securely01.08 Select and use effective backup procedures for systems and data



Unit SpecificationH/502/4374Using Mobile IT Devices

Qualification Framework : RQFTitle : Using Mobile IT Devices




Unit: H/502/4374 : Using Mobile IT DevicesSet up the mobile device to meet needsAssessment Criterion - The learner can:

01.01 Set up the mobile device for use01.02 Use mobile device interface features effectively01.03 Identify when and how to adjust device settings01.04 Adjust device settings to meet needs01.05 Identify any specific health and safety issues associated with the use of mobile devices01.06 Follow guidelines and procedures for the use of mobile devices

Use applications and files on the mobile device02.01 Identify the different applications on the mobile device and what they can be used for02.02 Select and use applications and files on the mobile device for an appropriate purpose02.03 Input data accurately into a mobile device02.04 Organise, store and retrieve data on a mobile device

Transfer data to and from the mobile device03.01 Identify different types of secure connection methods that can be used between devices03.02 Transfer information to and from a mobile devic

iCQ Level 2 Certificate for IT Users (ITQ) 601/6273/9 ...ICQ Qualiﬁcation Speciﬁcation,...

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Transcript of iCQ Level 2 Certificate for IT Users (ITQ) 601/6273/9 ...ICQ Qualiﬁcation Speciﬁcation,...