ICF in EMEA ( ICF Membership Facts: February 2016)

53%30%

11%

•  TotalGlobalmembers: 27,076(+1,876*)•  TotalEMEAmembers:8,812(+466*)*ComparedtoFebruaryFactSheet2015

ICFMembershipbyregion,February2015

Europe–43countriesMiddleEast&Africa–36countriesICFMembershipbyregion,February2016LaFn

Americaandthe

Caribbean6%

EasternEurope6%

Asia7%

WesternEurope25%

Oceania5%

NorthAmerica48%

MiddleEastandAfrica

3%

Oceania5%

NorthAmerica49%

MiddleEastandAfrica4%

LaFnAmericaandthe

Caribbean6%

EasternEurope5%

Asia8%

WesternEurope23%

8,812ICFmembersinEMEApresentin79countriesandspreadasfollows:

•  Europe–43countries(28Chapters)•  MiddleEast&Africa–36countries(10Chapters)

Atotalof38ChaptersinEMEAdividedin3categories:SmallChapters(upto80members) -17MediumChapters(between80to200members) -9LargeChapters(above200members) -12

ICF in EMEA ( ICF Membership Facts: February 2016)

CHAPTERS DIVITED IN 3 CATEGORIES Chapters above 200

Members Chapters between 80 to 200 Members

Chapters up to 80 Members

UNITEDKINGDOM NETHERLANDS EGYPT

FRANCE DUBAI AUSTRIASPAIN FINLAND ROMANIAITALY IRELAND LUXEMBOURGTURKEY HUNGARY KENYA

SWITZERLAND DENMARK ISRAELGERMANY NORWAY SLOVAKIA

SOUTHAFRICA PORTUGAL GREECEBELGIUM CZECHREPUBLIC ESTONIASWEDEN MOROCCO

POLAND BULGARIARUSSIA ISLAND

SAUDIARABIANIGERIALATVIAOMAN

LITHUANIA

Countries with LARGE CHAPTERS in terms of membership count and evolution

( ICF Membership Facts: February 2016)

Country MembershipasofFebruary2016

UNITEDKINGDOM 1394FRANCE 980SPAIN 857ITALY 562TURKEY 433SWITZERLAND 421GERMANY 415SOUTHAFRICA 361BELGIUM 325SWEDEN 314POLAND 284RUSSIA 204

Country MembershipGROWTH,February2015/February2016

SOUTHAFRICA +65members +22%UNITEDKINGDOM +112members +8%SWITZERLAND +28members +7%TURKEY +27members +7%BELGIUM +19members +6%FRANCE +36members +4%ITALY +25members +4%RUSSIA +0members +0%GERMANY -3members -1%SPAIN -38members -4%POLAND -23members -7%SWEDEN -58members -15%

Countries with MEDIUM CHAPTERS in terms of membership count and evolution

(ICF Membership Facts: February 2016)

Country

MembershipasofFebruary

2016

NETHERLANDS 213

DUBAI 206

FINLAND 192

IRELAND 158

HUNGARY 134

DENMARK 125

NORWAY 125

PORTUGAL 104

CZECHREPUBLIC 88

Country

MembershipGROWTH,February2015/February2016

IRELAND +29members +22%NETHERLANDS +26members +14%HUNGARY +14members +12%DUBAI +12members +6%

NORWAY -1members 0%PORTUGAL +10members -2%FINLAND -7members -4%

CZECHREPUBLIC -8members -8%

DENMARK -17members -12%

Countries with SMALL CHAPTERS in terms of membership count and evolution

(ICF Membership Facts: February 2016) Country

MembershipasofFebruary2016

EGYPT 64AUSTRIA 62ROMANIA 61

LUXEMBOURG 60KENYA 58ISRAEL 49

SLOVAKIA 44GREECE 40ESTONIA 35MOROCCO 35BULGARIA 35ISLAND 33

SAUDIARABIA 33NIGERIA 32LATVIA 31OMAN 23

LITHUANIA 18

Country MembershipGROWTH,February2015/February2016

NIGERIA +25members +357%ESTONIA +27members +337%

EGYPT +43members +205%KENYA +37members +176%OMAN +14members +156%

BULGARIA +8members +30%ISLAND +7members +27%

MOROCCO +7members +25%ROMANIA +6members +11%LATVIA +2members +7%

LITHUANIA +1members +6%SLOVAKIA +2members +5%

LUXEMBOURG +2members +3%SAUDIARABIA -1members -3%

AUSTRIA -10members -14%GREECE -10members -25%ISRAEL -23members -32%

Countries with LARGE CHAPTERS in terms of credentialed members and growth

( ICF Memebership Facts: February 2016)

Country NumberofcredenFaledmembers

POLAND 806SPAIN 800

UNITEDKINGDOM 648ITALY 536

SWEDEN 396FRANCE 396TURKEY 255

SWITZERLAND 247

BELGIUM 229SOUTHAFRICA 186GERMANY 147RUSSIA 56

Country

CredenFaledmembersgrowth,February2015/February2016

RUSSIA +15credencals +37%SWITZERLAND +56credencals +29%SOUTHAFRICA +41credencals +28%

TURKEY +51credencals +25%UNITEDKINGDOM +88credencals +16%

GERMANY +17credencals +13%ITALY +56credencals +12%

BELGIUM +21credencals +10%

FRANCE +34credencals +9%POLAND +55credencals +7%SPAIN -7credencals -1%

SWEDEN -15credencals -4%

Countries with MEDIUM CHAPTERS in terms of credentialed members and evolution

( ICF Membership Facts: February 2016)

Country NumberofcredenFaledmembers

FINLAND 152

NETHERLANDS 127

DENMARK 99

DUBAI 97

HUNGARY 93

CZECHREPUBLIC 84NORWAY 68

IRELAND 59

PORTUGAL 54

Country

CredenFaledmembersgrowth,February2015/February2016

IRELAND +12credencals +26%

DUBAI +19credencals +24%CZECHREPUBLIC +15credencals +22%

HUNGARY +17credencals +22%FINLAND +18credencals +13%

NETHERLANDS +10credencals +9%PORTUGAL +4credencals +8%NORWAY +3credencals +5%DENMARK -9credencals -8%

Country

NumberofcredenFaledmembers

ISRAEL 53

AUSTRIA 53

ROMANIA 46

SLOVAKIA 42

ICELAND 37

GREECE 36

EGYPT 24

LUXEMBOURG 19

BULGARIA 18

SAUDIARABIA 13

KENYA 8

OMAN 8

LITHUANIA 7

MOROCCO 7

LATVIA 7

NIGERIA 4ESTONIA 3

Country CredenFaledmembersgrowth,February2015/February2016

LATVIA +5credencals +250%

EGYPT +14credencals +140%

NIGERIA +2credencals +100%

ESTONIA +1credencals +50%

SAUDIARABIA +6credencals +86%

MOROCCO +3credencals +75%

KENYA +3credencals +60%

ROMANIA +13credencals +39%

BULGARIA +5credencals +38%

AUSTRIA +13credencals +33%

OMAN +2credencals +33%

GREECE +7credencals +24%

ICELAND +6credencals +19%

SLOVAKIA +6credencals +17%

ISRAEL +5credencals +10%

LUXEMBOURG -3credencals -14%LITHUANIA -2credencals -22%

Countries with SMALL CHAPTERS in terms of credentialed members and evolution

(as per ICF Membership Facts February 2016)

COUNTRY NUMBEROFMEMBERS

CREDENTIALEDMEMBERS

%CREDENTIALEDMEMBERSVS.NUMBEROFMEMBERS

POLAND 284 806 284%SWEDEN 314 396 126%ITALY 562 536 95%SPAIN 857 800 93%

BELGIUM 325 229 70%TURKEY 433 255 59%

SWITZERLAND 421 247 59%SOUTHAFRICA 361 186 52%

UNITEDKINGDOM 1394 648 46%FRANCE 980 432 44%GERMANY 415 147 35%RUSSIA 204 56 27%

MEMBERSHIP / CREDENTIAL COMPARISION COUNTRIES WITH CHAPTERS ABOVE 200 MEMBERS ( ICF Memebership Facts: February 2016)

COUNTRY NUMBEROFMEMBERS

CREDENTIALEDMEMBERS

%CREDENTIALEDMEMBERSVS.NUMBEROFMEMBERS

CZECHREPUBLIC 88 84 95%FINLAND 192 152 79%DENMARK 125 99 79%HUNGARY 134 93 69%

NETHERLANDS 213 127 60%NORWAY 125 68 54%PORTUGAL 104 54 52%DUBAI 206 97 47%IRELAND 158 59 37%

MEMBERSHIP / CREDENTIAL COMPARISION COUNTRIES WITH CHAPTERS BETWEEN 80 AND 200 MEMBERS

(ICF Membership Facts: February 2016)

COUNTRY NUMBEROFMEMBERS

CREDENTIALEDMEMBERS

%CREDENTIALEDMEMBERSVS.NUMBEROFMEMBERS

ISLAND 33 37 112%

ISRAEL 49 53 108%

SLOVAKIA 44 42 95%

GREECE 40 36 90%

AUSTRIA 62 53 85%

LUXEMBOURG 60 19 75%

ROMANIA 61 46 60%

BULGARIA 35 18 51%

SAUDIARABIA 33 13 39%

LITHUANIA 18 7 39%

EGYPT 64 24 38%

OMAN 23 8 35%

LATVIA 31 7 23%

MOROCCO 35 7 20%

KENYA 58 8 14%

NIGERIA 32 4 13%

ESTONIA 35 3 9%

MEMBERSHIP / CREDENTIAL COMPARISION COUNTRIES WITH CHAPTERS UNDER 80 MEMBERS

( ICF Membership Facts February 2016)

Countries with LARGE CHAPTERS membership renewal retention rate

( as of February 22, 2016) Country RetenFonrateasofFebruary22,2016

SWEDEN 20,13%UNITEDKINGDOM 19,49%SWITZERLAND 18,59%

ITALY 14,85%

SOUTHAFRICA 14,36%

FRANCE 13,65%BELGIUM 13,15%SPAIN 9,58%TURKEY 7,29%POLAND 5,54%RUSSIA 3,86%

GERMANY 2,41%

Countries with MEDIUM CHAPTERS membership renewal retention rate

(as of February 22, 2015)

Country

RetenFonrateasofFebruary22,2016

DENMARK 29,92%

NETHERLANDS 25,35%

FINLAND 21,54%

DUBAI 17,29%

HUNGARY 15,71%

PORTUGAL 15,24%

NORWAY 15,08%

CZECHREPUBLIC 14,44%

IRELAND 14,29%

Countries with SMALL CHAPTERS membership renewal retention rate

(as of February 22, 2016) Country

RetenFonrateasofFebruary22,2016

BULGARIA 27,78%ISLAND 20,59%LATVIA 19,35%

SLOVAKIA 18,18%SAUDIARABIA 17,65%

AUSTRIA 17,19%ESTONIA 17,14%ISRAEL 16,33%GREECE 14,63%EGYPT 13,85%OMAN 12,50%

LUXEMBOURG 11,67%LITHUANIA 10,53%ROMANIA 6,56%MOROCCO 5,56%KENYA 5,00%NIGERIA 3,13%

ICF CHAPTER NEWS IN EMEA

•  5ICFCHAPTERSHAVEBEENAPPROVEDASOFFICIALICFCHAPTERSINCEELM2015INATLANTA: ICFNIGERIA,ICFOMAN,ICFICELAND,ICFEGYPT,ICFESTONIA.

•  ICFonTOURSUCCSEFULLYCOVERED31EMEACOUNTRIES,36EVENTSWEREORGANIZEDBYICFCHAPTERSWITHINTWOMOTNTHS,SEPTEMBER21–NOVEMBER26,2015.ICFonTOURE-BOOKandICFonTOURSPEAKERSPDFFILEAREAVAILABLEFORALLICFEMEACHAPTERS.

•  EMEACHAPTERLEADERSCALLSBECAMEAREALLYUSEFULPLATFORMFORRECEIVINGINFORMATIONANDMEETINGICFGLOBALCOLLEAGUES.WEINVITEYOUTOTAKENEXTSTEPANDTURNTHESECALLSINTOACOMMUNICATIONPLATFORMFOREMEACHAPTERLEADERS.PLEASESUGGESTANYTOPICSANDTHEMESYOUWOULDLIKETODISCUSSATTHECALLANDINVITEYOURPEERSTODEVELOPTHECONVERSATIONDURINGTHECALLS.

•  DON’TMISSTHISOPPORTUNITYTOAPPLYFORTHECHAPTERLEADERCOACHINGPROGRAMTOBEMENTOREDBYPASTICFCHAPTERPRESIDENTDURINGYOURTERMASPRESIDENT.