ICF Coaching the Distance: Patricia Weiland, Ralf Wolter

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Coaching the Distance: Bridging cultural gaps seamlessly with state of the art communication technology. See http://virtual4coaching.com/page2/index.html for more details. State of the art Internet collaboration tools and high-definition video conferencing solutions are affordable and ready for use. No longer is a lack of communication technology knowledge an excuse in today's business world. Meeting your clients where they are might mean that you have to create a virtual space to hold the conversation. Modern communication technology becomes more and more interesting to clients and is easier to use than ever. Imagine a video coaching experience that is as real as being in the same room: what would you do? Who would you coach if this is easy to use? How can you leverage these to make a virtual coaching experience for your client even better than an in-person meeting? How would your business develop if you were fearless about using the latest technology? Do you have clients who do not want to travel and dislike audio coaching? Over 75% of Fortune 500 companies use HD video conferencing solutions. Are you ready to connect with them? Are you familiar with cultural aspects of coaching globally? Join our interactive session at the ICF Coaching conference in London (http://coachfederation.org/London2012/index.cfm/confmicro/speakers) to experience "coaching the distance". Experience how to access and leverage tools and websites for your business. Share your experience with virtual coaching across cultures and learn from others in the room. Live demonstrations will show how to leverage technology for better understanding in the coaching sessions. Connect with other coaches to be able to test, troubleshoot and tackle new technology in your own office. Attend this session to get tips and tricks to bridge culture and technology. After the session at the ICF Conference join the discussion from your office to test and update your virtual technology offerings. This session will take your coaching practice across borders easier through cultural awareness and comfort with technology. Grow your business - by using communication technology to bridge the distance and cultural gaps.

Transcript of ICF Coaching the Distance: Patricia Weiland, Ralf Wolter

  • 1. Coachfederation.org/ ICFGlobal2012 Coaching the Distance: Bridging Cultural Gaps Seamlessly with TechnologyPatricia Weiland, PCC (USA)Ralf Wolter, ACC (Germany)Coachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 2012 1

2. Join us on SkypeCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 2 3. Our Story: How did we Connect?9.1 43 km5,681 miles =Google Maps 9 hours GMT +1GMT - 8 Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 3 4. Core Message "Grow your Business with Technology, to Bridge Distance and Cultural Gaps"Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 20124 5. For YourReferenceAbstract Coaching the distance bridging cultural gaps seamlessly with technology Who would you coach if technology was easy for you to use? Does using technology create anxiety for you? Are you aware of the opportunities in the virtual world? Are you familiar with cultural aspects of coaching globally? No longer is a lack of knowledge of communication technology an excuse in todays global coaching and business world. Meeting your clients where they are might mean that you have to create a virtual space to hold the coaching conversation. Modern communication technology is becoming more relevant and more interesting to clients and is easier to use than ever. You and your client are both on the same page when you use technology for coaching in the virtual world. Attend this session to get tips and tricks to bridge both culture and technology. Join this interactive session to experience "coaching the distance", including real-time demonstrations using the latest technology. The demonstration will show you how to leverage technology for better understanding in your coaching sessions. Learn how to create incredible brainstorming with a virtual white-board. Ensure accountability with the sharing of homework documents. See the hottest virtual tools that are just being released and how to access and leverage tools and websites for your coaching business. In addition you can also connect with other coaches to be able to test, troubleshoot and tackle new technology in your own office. After the session at the ICF Conference join the online discussion from your office to test and update your virtual technology offerings. This session promises to make your coaching practice beyond borders easier through building cultural awareness and comfort with technology. Coachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 20125 6. What if? Imagine! !! New clients !! Virtual = Real experience !! Greater impact !! Coach globally !! Culture awareness !! 75%Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 6 7. AgendaCoaching the Distance Bridging Cultural Gaps Seamlessly with Technology @"# E0(F;#A0?5(?0%# 80%%.-?%4#B# +3.#G.(F#(%># C.%.D+*! +3.#H6+,(F#I0F># !"#/"#7"#:"# $%&() $%&01"# 80(-36%4# 9.10;# *+,-+,.# .2-3(%4.# +3.# 30# $%+.%.+# (%>#80%?%,.#Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 20127 8. Definition of Virtual CoachingYou are in a different location from your clientCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 8 9. Benefits of Virtual Coaching:WIIFM?Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 9 10. Impact of Virtual CoachingBe careful what you ask for! Communication technology skills and comfort are essential! Culture is relevant! Work-Life balance is challengingCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 10 11. Communication Technology: Trends for 2020Always connected 1 GB bandwidth for(unless offline by choice) each household 3D / HD Video everywhere, All phones will become interactive TVsmart Local and remote Collaboration Augmented Reality are considered equal Targeted Advertising in We will do Work, conjunction with Social not go to Work NetworksSource: Cisco Systems, 2011Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 201211 12. How to Bridge these Gaps? What are Your Expectations? #### #$%&01"# # 9.10;# $%&() .2-3(%4.#80(-36%4# 30# $%+.%.+# 96*+(%-.# (%>#80%?%,.#Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 12 13. Learning Curve ideal learning curvemastery Performance strongacceleration newtechnology slow startNumber of learning attemptsCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 13 14. Self Assessment on Comfort Level $!#!Global Citizenship&! "!%! Communication Technology UseCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 201214 15. AgendaCoaching the Distance Bridging Cultural Gaps Seamlessly with Technology @"# E0(F;#A0?5(?0%# 80%%.-?%4#B# +3.#G.(F#(%># C.%.D+*# +3.#H6+,(F## I0F>#$! /"#7"#:"#()*+,-$%&01"# 80(-36%4# 9.10;#./+01/0+2!.2-3(%4.# +3.# 30# $%+.%.+# (%>#80%?%,.#Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 201215 16. Infrastructure! Hardware! Communication Technology! Software installed locally! Software in the Cloud! Blended mode Software! Marketing ToolsCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 16 17. HardwareCategories:! Telephone! Smartphone! Computer! Tablets! Webcam! Internet connectivity! AccessoriesPurchasing decision criteria:! Keep your audience in mind! How do you position yourself?! Consider the RoICoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 201217 18. Communication Technology! Voice over IP (Internet Telephony)! Internet video download (YouTube)! Internet video real-time (Skype)! Online collaboration toolsCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 18 19. HD Video ConferencingLow-price webcam 640*480 DSL 3,000 or equivalent Build-in HD webcam (MacBook Pro) DSL 6,000 or equivalentHigh-endexternal HD, DSL 16,000or equivalentCoachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 2012 19 20. For YourReferenceSoftware installed on your Device Windows PC, Mac, Tablet, SmartPhoneRecommended! Office Suite! PDF writerOptional! Calendar client ! Mind-Mapping! Address book! VPN client! email client! Advanced! Password Safesecurity tools! Chat client ! Encryption! Video communicationtools tools! Internet telephonyMust Have! Browser (have a second one, e.g. Firefox or Chrome)! PDF reader! ZIP client! Virus scanner and firewall Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 20 21. Software in the CloudFor YourReference! File sharing: Dropbox, Google Cloud, MS Skydrive, iCloud, SugarSync, Box! Office suite: Google docs! Email, Calendar: Google Mail + Calendar, Outlook Web Access (OWA)! Voting: Doodle! Payments: Paypal, moneybookers.com, squareup.com, Quickbooks.com! Slide sharing: SlideShare! Surveys: Survey Monkey, SurveyGizmo! Email marketing: Constant Contact, mail chimp, icontact Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 21 22. For YourReference Blended Mode Software Cloud Software with a local ClientGoogle docs (offline mode requires Chrome Browser)Notes and ToDo Lists:! Evernote! Getting Things Done (GTD)! Things! ToDoList! Remember the MilkOnline Backup:! Mozy! iDrive! Wuala! McAfeeEncryption tools:! BoxCryptor (Windows, iOS, Android)! MacFusion (Mac) Coachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 201222 23. 3 Technologies to Master1.! Internet connectivity: always connected2.! Master audio and video3.! Be familiar with one collaboration toolCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 23 24. Master Video Collaboration ToolsCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 24 25. TakeawayMost Relevant Resources! Hardware! Computer, tablet, smartphone performance test: www.speed-battle.com/! Webcam, headset test: make a Skype audio test call (echo123)! Internet Connection speed test: www.speedtest.net/ voice quality test: www.voipreview.org/voipspeedtester.aspx! Software on your Device! Calendar, address book, PDF, Office Suite! Collaboration tools: Skype, Adobe Connect, Cisco Webex, GoTo Meeting! HD Video conferencing: Cisco Jabber TP! Security: Anti-Virus, Encryption browser check: browsercheck.qualys.com/! Software in the Cloud! Doodle, PayPal, Survey Monkey, SlideShare, Google Docs! Blended Software (local+cloud)! Dropbox, Evernote, MozyCoachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 2012 25 26. AgendaCoaching the Distance Bridging Cultural Gaps Seamlessly with Technology @"# E0(F;#A0?5(?0%# 80%%.-?%4#B# +3.#G.(F#(%># C.%.D+*# +3.#H6+,(F#I0F># !"#%!7"#:"# $%&() ()*3+4! 80(-36%4# 9.10;# *+,-+,.# 2516,)72! +3.# 30# ()/2+)2/! (%>#80%?%,.#Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 201226 27. Online Communication Information Exchange via the Internet3. Real-Time Communication2. Active Participation 1. Passive ParticipationCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 27 28. Transforming the Education System Learn & Study online Stanford University: President John Hennessy predicts the death of the lecture hall. (May 2012)Source: Salman Khan at TED, March 2011Khan Academy:Lets use video toreinvent education!Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 28 29. Creating Visibility Marketing! Push marketing! email mailing lists! Google ads! send notes on social media! Pull marketing! PDF brochure! Blog! Personal website! Expose your business on social mediaCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 29 30. Number of Users June 2012 LinkedIn: ~ 150 Million Twitter: ~ 140 Million Gmail: ~ 425 Million Facebook: ~ 955 MillionCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 30 31. Should you use LinkedIn? 1.! Do you want your business to be present in the Internet? 2.! Would you like to do business