February 2015

Ice Storm 2013 We have the “Power” to Survive!

2013 Ontario Regional Common Ground Alliance. All rights reserved. Reproduction, distribution, modification or commercial use of these materials is strictly prohibited except with prior consent of the copyright holder.

DIG SAFE is an official mark of the Electrical Safety Authority, used under licence.

A. Facility Owner (Gas/Oil, Transmission Pipeline, Hydro, Municipal & Public Works, Telecommunications, Electrical Distribution, Electrical Transmission, Railway)

B. Excavators (Excavator, Landscape/Fencing, Road Builders, Homebuilders)

C. Regulators/Safety Organization

D. Locators

E. Insurance

F. Engineering & Land Surveying

G. Equipment & Supplies

H. One-Call

Who do you represent?

A. B. C. D. E. F. G. H.

33% 33%

22%

0%

11%

0%0%0%

“What good is the warmth of summer, without the cold of winter to give it sweetness.”- John Steinbeck

Welcome to the Great White

North!

An ice storm is a storm which results in the accumulation of at least 0.25-inch (6.4 mm) of ice on exposed surfaces

An ice storm is a type of winter storm characterized by freezing rain

ICE STORM 2013

Were you affected by the 2013 Ice Storm?

A. YesB. NoC. Can’t RememberD. Someone I knew

was

A. B. C. D.

63%

13%13%13%

Were you called into work during the ice storm?

A. YesB. No

A. B.

25%

75%

How many Ontario Residents do you think lost power?

A. 2,000 B. 200,000C. 1 Million

A. B. C.

33% 33%33%

What was the estimated cost of the 2013 Ice Storm?

1. $500,0002. $750,0003. $1 million4. $10 million5. $250 million

December 21, 2013

This was the most disruptive incident we have faced

Yes We Did!???

•Preparation•Communication•Resources•Restoration and Management Tracking

Preparation• Tracking the Storm• Informing the

Public•Additional Staffing

resources

CommunicationAlthough communication relies on electricity all available channels were used to broadcast and

deliver information frequently

• Power Outage Line• Corporate Telephone System• Website• Social Media• Mainstream Media

Various Utilities experienced 20-100

times the average daily call volume

#IceStorm

Over the 10 day period there was over a 300% increase of people following utilities via Twitter

Original

After Ice Storm 2013

Over 100 times the regular amount of Web Hits

Resources and Challenges

•Additional Staff• Fuel• Safety•Weather• Communication contractors

and vendors were away and had to be co

Restoration and Management Tracking

Restoring Power3 421

Restoration & Management TrackingFor large scale emergency restoration many things have to be considered:

• Lodging • Food • Transportation• Clothing• Safety training• Work Orientation• Mutual Aid

Awareness•Fallen Wires: Step and Touch Potential•Dangerous Fumes and Carbon Monoxide from Generators and BBQ`s•Generator Safety

Fallen Wires: Step and Touch Potential

Fallen Wires: Step and Touch Potential

Dangerous Fumes

During a power outage DO NOT?

A. Turn all lights onB. Open and close

fridgeC. Bring BBQ inside

for heatD. All of the aboveE. B & C

A. B. C. D. E.

7%

20% 20%20%

33%

Do you know what you are responsible to have repaired on your

property..?

A.YesB. No

A. B.

100%

0%

Customer Owned Equipment Damage

Certain customers had their equipment damaged. Although they were without power people were not just left out in

the cold.

So now, were you correct?

A.YesB. No

A. B.

100%

0%

Lessons Learned

Improved Communications

Road Ahead

• Tree, brush, and garbage removal

•Accurately assessing what has happened and figuring out ways to improve

• Increase of locates in the spring due to stump removal of fallen dead trees

Are you prepared for an ice storm?

A.YesB.No

A. B.

64%

36%

Operation Power Rescue: The Ice Storm of 2013

Thank You!

www.TurningTechnologies.ca